Introduction IBM Cognos Analytics is a comprehensive business intelligence platform that transforms raw data into actionable insights through advanced reporting, AI-powered analytics, and interactive visualizations. Designed to cater to organizations of all sizes, it offers high-quality, scalable reporting capabilities, enabling users to create and share customized reports efficiently. The platform's intuitive interface allows for seamless exploration of data, uncovering hidden trends and facilitating informed decision-making without the need for advanced technical skills. With robust governance and security features, IBM Cognos Analytics ensures data integrity and confidentiality, making it a trusted solution for businesses aiming to harness the full potential of their data. Your Role And Responsibilities We are seeking a Development Manager - Test Automation with a keen sense for managing high-performing teams of strong individual contributors and be an active participant in the development life cycle. This team’s mission is to deliver on the web-based, self-service data modeling capabilities which is used to fuse together many sources of data, including relational databases, Hadoop-based technologies, Microsoft Excel spreadsheets, text files that can then allow business user to explore/report on this data. About Successful candidate should be able to demonstrate strong initiative and an insatiable drive to learn new things and try them out. They will also have strong opinions and passionate about their ideas but not be afraid to be swayed by others in the face of stronger evidence. The main role will include: Test, automate the tests and launch core product features in Cognos Analytics Participate in shaping the overall strategy of IBM business Analytics solutions Own and drive the quality of multiple product components Create world class software and business analytics experiences for IBM customers Interact with cross-functional engineering teams across the company Manage a highly skilled team of professional software engineers Ensure delivery schedules and report to release management and senior management Preferred Education Master's Degree Required Technical And Professional Expertise Total experience of 10+ years, 3+ years of experience in leading/managing the software test automation teams. 5+ years of experience in automating various types of tests (such as UI, API, Mobile, ...etc.) and tasks for enterprise software products by following the Agile development methodologies. Experience in developing automated tests using Selenium, JavaScript, Bash, Batch, pipelines, Java, HTML, and CSS. Experience in developing, maintaining, and debugging automated tests on various platforms such as Linux, Windows, macOS, iOS, Android, ...etc. Excellent understanding of the Object-Oriented design principals and Page Object design pattern. 3+ years of experience in performing various types of testing (regression, sanity, confidence, feature validation, integration, unit, system, ...etc.) on enterprise software products. Experience in creating and maintaining test plans and test cases. Knowledge of software design, architecture, development and testing applications & microservices. Understanding of database modelling and database design. Be involved and take ownership of end-to-end automation delivery. Experience of working with various stakeholders such as product development, design, operations and support teams. Deep understanding of very large-scale software development process and software product release practices. Experience with cloud-based technologies and DevOps practices. Collaborate closely with other peer teams globally. Excellent communication and interpersonal skills. Experience with people management. Ability to motivate and inspire team members. Uphold quality standards including reliability, efficiency, security, maintainability and usability by applying best practice processes, methodologies and tools Ability to multi-task and re-prioritize under pressure. Preferred Technical And Professional Experience Knowledge of various design patterns. Knowledge of tools like GitHub/Jira/Monday etc. Knowledge of emerging technologies such as Artificial Intelligence (AI) Knowledge of IBM Cloud or any other Cloud environment, OpenShift, Dockers and K8S. Experience in Business Analytics solutions, data warehousing and commercial analytics products. Show more Show less

Job Description: Position Summary: The Manager IT Operations will lead our dynamic team of IT Help Desk Support Specialists and System Administrators. This role is pivotal in managing and supporting IT Operations by supervising team activities, contributing to technical discussions, and performing operational tasks as needed. The successful candidate will be an exceptional leader, ready to mentor and develop their team while also diving into the technical work to ensure the smooth running of our IT infrastructure and security. This role requires a blend of technical prowess, leadership skills, and a hands-on approach to IT management. The Manager IT Operations will: Responsibilities: Lead and manage the assigned IT team Perform hiring, employee development, and mentoring to build a high-performing team. Engage in strategic IT planning and execution, contributing to global IT initiatives where applicable. Oversee IT Operations, Infrastructure, and Security within his area of responsibility – ensuring reliability, scalability, and security. Drive technical innovations to modernize the work environment and achieve organizational targets. Develop and maintain technical documentation, policies, and procedures. Manage IT equipment lifecycle from procurement to decommissioning. Provide hands-on IT Support and guidance for resolving complex issues. Stay updated with the latest trends in hardware, software, and technology; recommend improvements and efficiencies. Collaborate closely with the colleagues, superiors and other stakeholders to align IT strategy with business goals. Requirements: A highly experienced and motivated professional with demonstrated excellence in customer service, exceptional communication skills, a proactive attitude, and strong planning abilities. Teamwork skills, flexibility and patience An open mind towards services and innovation in dynamic environments A high degree of security awareness and user friendliness Multi-year experience in providing IT Support services Progressive knowledge of IT Systems. Advanced knowledge of Windows (and ideally MacOS administration) Experience in working within Office365/Azure environment and/or the respective products Hands-on experience with cloud architecture, including experience with designing, implementing, and managing solutions in private, and hybrid cloud environments. Familiarity with AWS, Azure, and Google Cloud preferred. Strong knowledge of network infrastructure, including experience with LAN, WAN setups, network protocols, and modern network architectures such as SDN. Understanding of network security practices is highly desirable. Proven five or more years of relevant IT management and team leadership experience Excellent multitasking and organizational skills Business fluent in English Preferred Requirements: Virtualization certificates. Windows Server certificates. Network infrastructure certificates. ITIL certificates. Other IT related certificates. AML RightSource is committed to fostering a diverse work environment and is proud to be an equal opportunity employer. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Show more Show less

Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! Adobe Illustrator is the industry-leading graphic design tool for people who love art, illustration and designing. It offers creative tools to design anything you can imagine – from logos and icons to graphics, typography and illustrations – and customize it with professional-level precision across desktop, mobile and web. The Adobe Illustrator team is looking for a passionate, hardworking and highly motivated engineer and technical problem solver to help build scalable, responsive, next-generation vector editing application that makes vector drawing ubiquitous. Desired Skills and Experience Responsibilities As a developer for Adobe Creative Cloud – Illustrator, you will work with a team of hardworking developers. You and your team will add features in products that are strategic to Adobe’s growth. Partner with Product Manager, fellow engineers, and other partners in defining the roadmap, scope, and work for releases. Lead your features end-to-end starting from gathering requirements, design, implementation, and instrumenting unit and automation test cases. Maintain existing features and constantly strive toward optimizing memory and processing footprint. Should be a proactive self-starter who can develop methods, techniques and evaluation criterion for obtaining results. You would be an expert on one or more platforms and knowledgeable of cross-platform issues, competitive products, and customer requirements. You would contribute significantly towards the development and application of advanced concepts, technologies and expertise within the team. This role involves addressing architecture and design issues for future products, providing strategic direction in evaluating new technologies. Must have Bachelors or Master’s degree in Computer Science or related from a premier institute 6+ years of hands on design / development experience Deep experience in modern C++, object-oriented programming, debugging, and profiling Expertise in writing highly performant native code on platforms like macOS, Windows, Web. Should have excellent computer science fundamentals and a good understanding of architecture, design and performance. Exceptional problem-solving skills Excellent interpersonal skills, written and verbal communication skills Must be familiar with working in a fast paced global environment Good to have Experience in C++/React programming language. Experience with GenAI, ML, Diffusion, LLM, LoRa models. Experience working with SQL database, In-memory cache. Experience with GPU, WebGL, Skia rendering. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.

Job Summary: We are seeking a skilled and proactive IT Support Specialist to join our office-based team. The ideal candidate will be responsible for providing technical assistance, troubleshooting hardware and software issues, and ensuring smooth day-to-day IT operations. This role is critical to maintaining productivity by resolving technical glitches and providing prompt user support across the organization. Key Responsibilities: Provide first-line support for all IT-related queries and technical issues raised by staff. Troubleshoot and resolve hardware, software, and network problems in a timely manner. Install, configure, and maintain computer systems, printers, and other office equipment. Respond to system outages and escalate issues as necessary. Manage user accounts, email setup, access rights, and software licenses. Perform routine maintenance and updates on systems to ensure optimal performance. Document all support requests, resolutions, and updates in the IT ticketing system. Collaborate with external vendors for repairs, warranties, or specialized support. Ensure compliance with IT security protocols and data protection standards. Requirements: Proven experience in an IT support or technical support role. Strong knowledge of Windows and/or macOS operating systems. Familiarity with office productivity tools (Microsoft Office 365, Google Workspace, etc.). Basic understanding of networking principles (LAN/WAN, routers, switches). Excellent problem-solving, diagnostic, and analytical skills. Ability to communicate technical information to non-technical users. Strong organizational skills and attention to detail. Diploma or degree in Information Technology, Computer Science, or a related field. Job Types: Full-time, Permanent Pay: ₹16,000.00 - ₹20,000.00 per month Benefits: Flexible schedule Health insurance Leave encashment Life insurance Paid sick time Paid time off Provident Fund Shift: Evening shift Rotational shift Work Days: Monday to Friday Ability to commute/relocate: Kharar, Mohali, Punjab: Reliably commute or planning to relocate before starting work (Preferred) Work Location: In person

Editorial Support Specialist: Provides skilled technical support/delivery capability, with minimal supervision, for the current and future design, testing, delivery, support, and maintenance of production services in the technical operations environment. Provides technical and procedural consistency within a team focused on the implementation, service delivery and support of products, systems & networks. Contributes to initiatives for driving down incident rates and working with first line operations (and operations engineers within specialist functional teams, working with 2nd line operations) to improve service recovery times. Adheres to the implementation process to ensure that all aspects of operability are delivered whilst ensuring that existing service levels are maintained or improved. Contributes to defining operational standards, procedures, and best practice. Operations Engineers within specialist functional teams may have compliance assurance responsibility. Works in close liaison with various operational, project, development and product teams as well working within the Service Organisation to ensure ongoing service delivery and support can be maintained to agreed service levels. About the Role: Provide 2nd level end user support to the Reuters users (Text, Visuals). Be a point for escalation from stakeholders within the Reuters editorial business, reporting to Director of Special Technology Services Organisation Work with technology teams to scope and implement new and innovative technological solutions. Contact for providing daily macOS support, building of devices, as well as an escalation point for investigating and resolving non standard problems. Work directly with stakeholders, internal Thomson Reuters technology and security teams, third-party technology partners to deliver on macOS support, platform development and projects.Perform installation testing, and work with business to deliver on user acceptance, functional and load testing. As part of support and project delivery, the candidate might be expected to travel internationally on ad-hoc and planned occasional basis, to work on deployment upgrade work, office/floor moves and journalistic events.Work as an individual or part of a team to deliver single or multiple projects as directed.Physical effort, including the setup and installation of equipment. Assist staff with end user hardware and software issues (Windows and macOS devices, applications, soft phones, mobile phone, etc.) Support of editorial and inhouse developed applications.Support of backend infrastructure and systems as required.Providing support in person and as required over the phone.Initiate Major Incident process when required due to the impact on Reuters business, participate in Technical Recovery call. About you: To be considered for the role, you will need to have: Good knowledge of operation systems (MacOS, Window, iOS, Android) Good knowledge of, and experience with, networks (DHCP, DNS, subnets, routing, etc). Good working knowledge and experience of the following: Active Directory, Office 365, VPNs Experience in high volume ticket environment and system (ServiceNow) Able to demonstrate a history of successful support and project delivery Demonstrate excellent inter-personal skills and an ability to learn quickly Highly motivated and good self-starter Use and understanding of server operating systems (Windows Server, Unix, Linux) Awareness of technology security and related best practices An ability to communicate in a second language would be an advantage. Provide 2nd level end user support to the Reuters users (Text, Visuals). Be a point for escalation from stakeholders within the Reuters editorial business, reporting to Director of Special Technology Services Organisation Work with technology teams to scope and implement new and innovative technological solutions. Whats in it For You? Join us to inform the way forward with the latest AI solutions and address real-world challenges in legal, tax, compliance, and news. Backed by our commitment to continuous learning and market-leading benefits, youll be prepared to grow, lead, and thrive in an AI-enabled future. This includes: Industry-Leading Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, and hybrid model, empowering employees to achieve a better work-life balance. Career Development and Growth: ?By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrows challenges and deliver real-world solutions. Our skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Culture: Globally recognized and award-winning reputation for inclusion, innovation, and customer-focus. Our eleven business resource groups nurture our culture of belonging across the diverse backgrounds and experiences represented across our global footprint. Hybrid Work Model: Weve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

Designation: IT ADMIN Location: Kirloskar business park Hebbal, Bangalore (Onsite) Working Days: Mon - Friday Timings: 10 AM to 7 PM Notice Period: Immediate Joiner Gender preference: Male Education qualification: Graduation Mandatory Experience: Min 3 years Language preference: English and Hindi, Kannada (Mandatory) Key Responsibilities: Job Summary: We are seeking a skilled and motivated IT Administrator to join our team . The IT Admin will be responsible for managing, supporting, and troubleshooting the organization’s IT infrastructure, ensuring that systems and networks run efficiently and securely. The ideal candidate will have strong technical expertise, problem-solving skills, and a commitment to maintaining IT operations and user support. Key Responsibilities: 1.Network and System Management: Configure, maintain, and monitor local area networks (LAN), wide area networks (WAN), and other network infrastructure. Ensure the optimal performance of servers, workstations, printers, and other network devices. Troubleshoot network issues and ensure that connectivity is stable across all departments. 2. Security and Data Protection: Implement and monitor cybersecurity measures to safeguard company data and IT assets. Regularly update firewalls, antivirus software, and intrusion detection/prevention systems. Conduct regular security audits and risk assessments. Manage access controls and user permissions for systems and applications. 3. User Support and Troubleshooting: Provide technical support to staff for hardware, software, and network-related issues. Set up and configure new devices and systems for employees, including desktops, laptops, and mobile devices. Troubleshoot and resolve IT issues promptly, providing excellent customer service. 4. Software and System Maintenance: Install, update, and patch operating systems, applications, and software tools. Manage software licensing and ensure compliance with legal and organizational standards., Ensure that data backups are regularly conducted and can be restored in case of an emergency. 5. IT Documentation and Reporting: Maintain accurate records of IT assets, licenses, network configurations, and user support requests. Generate periodic reports on system performance, security status, and issues resolved. 6. Collaboration and Planning: Work closely with other IT team members, management, and departments to address technology needs. Assist in planning for future IT infrastructure expansions and upgrades. Qualifications: Education: Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent experience. Experience: Minimum of 3 years of experience in IT administration or a similar role. Technical Skills: Proficiency in Windows, Linux, and/or macOS server administration. Knowledge of networking protocols (TCP/IP, DNS, DHCP, VPN, etc.). Experience with cloud services (e.g., AWS, Azure, Google Cloud) and virtualization (e.g., VMware, Hyper-V). Familiarity with database management systems (e.g., SQL, MySQL). Strong understanding of security practices, including firewalls, antivirus, and backup solutions. Certifications (optional but preferred): CompTIA A+, Network+, or Security+. Microsoft Certified: Azure Administrator Associate or similar certifications. Cisco Certified Network Associate (CCNA). Personal Attributes: Strong problem-solving and analytical skills. Excellent communication and interpersonal skills. Ability to manage time effectively and prioritize tasks in a fast-paced environment. Attention to detail and a proactive approach to IT management. Job Type: Full-time Pay: ₹9,130.98 - ₹45,866.58 per month Benefits: Paid sick time Provident Fund Schedule: Day shift Work Location: In person Speak with the employer +91 9535378865

Responsibilities: Provide on-site and remote technical support to clients, addressing hardware, software, and network-related issues. Diagnose and troubleshoot computer system malfunctions, software errors, and network connectivity problems. Install, configure, and maintain computer hardware, operating systems (Windows, macOS, Linux), and software applications. Perform system upgrades, repairs, and data recovery as needed. Set up and configure network devices such as routers, switches, and firewalls. Provide technical assistance and training to clients on computer usage and software applications. Document all service requests, troubleshooting steps, and resolutions accurately and in a timely manner. Maintain a comprehensive inventory of hardware, software, and tools. Stay up-to-date with the latest technology trends and advancements in computer hardware, software, and networking. Collaborate with other technical team members to resolve complex issues. Ensure adherence to service level agreements (SLAs) and maintain high levels of customer satisfaction. Travel to client locations as required to provide on-site support. Qualifications and Skills: Proven experience as a Computer Service Engineer, IT Support Technician, or a similar role. Strong knowledge of computer hardware, software, operating systems (Windows, macOS, Linux), and networking concepts (TCP/IP, DNS, DHCP). Hands-on experience in troubleshooting and resolving hardware and software issues. Familiarity with network devices (routers, switches, firewalls) configuration and troubleshooting. Experience with data backup and recovery procedures. Excellent problem-solving and analytical skills. Strong communication (both verbal and written) and interpersonal skills. Ability to explain technical concepts clearly and concisely to non-technical users. Excellent customer service skills with a focus on client satisfaction. Ability to work independently and as part of a team. Strong organizational and time management skills. Valid driver's license and willingness to travel to client sites. Benefits: Competitive salary based on experience and skills. Opportunities for professional development and training. Supportive and collaborative work environment. Job Types: Full-time, Permanent, Fresher, Volunteer Pay: ₹15,000.00 - ₹20,000.00 per month Shift: Day shift Ability to commute/relocate: Perumbavoor, Kerala: Reliably commute or planning to relocate before starting work (Required) Work Location: In person

Responsibilities Desktop Support : * Install, configure, and troubleshoot desktop operating systems (Windows, macOS, Linux) and software applications. * Provide end-user support for hardware issues (PCs, laptops, printers). * Perform routine maintenance and updates on desktop systems. * Resolve software and hardware-related issues remotely or on-site. Network Support : Manage and troubleshoot network devices (routers, switches, firewalls). Configure and maintain network protocols (TCP/IP, DHCP, DNS). Ensure stable network connectivity and perform diagnostics on LAN/WAN. Implement network security measures (VPN, firewalls, Wi-Fi). Security & Backup : Implement and maintain security measures on desktop systems (antivirus, firewall, encryption). Ensure data backup and recovery procedures are followed. Technical Skills : Strong knowledge of Windows, macOS, and Linux OS, hardware troubleshooting, network protocols (TCP/IP, DNS, DHCP), and basic network devices (routers, switches). Key Attributes : Strong problem-solving, communication, and customer service skills; attention to detail; ability to manage time and prioritize tasks. Location - Ho Sion, Mumbai

bout the Role Work closely with customers to support and enable Deep Learning software and application development. Develop software applications to demonstrate Deep Learning use cases primarily in vision analytics workloads. Create application notes and other documentation on software tool flows. Performance and Power measurement and analysis of Embedded AI systems. Necessary qualifications BTech/MTech in EE/CS 4+ years of experience. Experience in building embedded software applications. Experience programming in Python, C, and C++. Experience in vision frameworks like OpenCV, GStreamer, OpenCL, and so forth. Excellent problem-solving skills. Excellent communication skills. Preferred qualifications Experience with video/multimedia/image processing software development. Exposure to Neural Networks, AI/ML/DL models, training, and frameworks like TensorFlow, Caffe, and PyTorch. Experience with Driver development in Linux, macOS, or Windows platforms. Experience in debugging hardware. Ability to work both independently and in highly collaborative team environments. Ability to learn new tools and concepts quickly.

Our technology services client is seeking multiple Anti Spam Support Engineer to join their team on a contract basis. These positions offer a strong potential for conversion to full-time employment upon completion of the initial contract period. Below are further details about the role: Role: Anti Spam Support EngineerMandatory Skills : Phishing, Threat Attack, Cyber SecurityExperience: 3 to 5 YearsLocation : HyderabadNotice Period : Immediate to 15 Days Job Description:Key ResponsibilitiesConduct email analysis and reverse engineer to identify and mitigate threats.Perform static and dynamic analysisAnalyze network traffic and develop heuristic signatures to detect malicious activities.Investigate security incidents, including data breaches, system intrusions, and policyviolations.Collaborate with cross-functional teams to improve detection capabilities andresponse.Develop and implement incident response plans and coordinate incidentinvestigations.Classify, Maintain and update real-time block lists and URL block lists.Write and review regular expressions for phish, spam and fraud detection.Perform URL and email grading to assess and categorize potential threats.Engage in security response activities to address and resolve security incidents.Conduct threat hunting to proactively identify and address potential detection gaps. Basic QualificationsBachelor's or Master's degree in Computer Science, Computer Engineering,Information Security, or a related field.Strong understanding of computer security, network architecture, and threatlandscape.Familiarity with operating systems internals (Windows, MacOS, Linux, Android, iOS).Strong knowledge of networking concepts and OSI layers.Understanding of enterprise IT architecture, operating systems, and file systems.Excellent analytical skills and ability to identify patterns and trends.Strong research skills and ability to analyze and present complex data.Good logical reasoning and deep analytical skills.Good communication skills and attention to detail.Ability to perform well under stress, particularly in critical response situations.Basic qualities of a researcher, including curiosity, persistence, and attention todetail. Technical Skills Threat Analysis and Incident Response: Ability to analyze email threats, identifyindicators of compromise (IOCs), and respond to incidents promptly.Phishing Detection and Mitigation: Expertise in identifying and mitigating phishingattacks, including spear-phishing and whaling.Malware Analysis: Skills in analyzing email-borne malware, understanding itsbehavior, and developing countermeasures.Cryptography: Knowledge of encryption techniques to secure emailcommunications and protect sensitive data.Network Security: Understanding of network protocols and security measures todetect and prevent email-based attacks.Programming and Scripting: Proficiency in languages like Kusto, Python,PowerShell, or Bash for automating security tasks and analyzing email logs.Regulatory Compliance: Familiarity with regulations such as GDPR, HIPAA, andothers that impact email security practices. ToolsSecure Email Gateways (SEGs): Tools like Microsoft Defender for Office,Proofpoint, Mimecast, or Barracuda to filter and block malicious emails.Email Encryption Tools: Solutions like PGP (Pretty Good Privacy) or S/MIME(Secure/Multipurpose Internet Mail Extensions) for encrypting email content.Threat Intelligence Platforms: Tools other than VirusTotal, MX Tool box likeThreatConnect or Recorded Future to gather and analyze threat intelligence data.Sandboxing Solutions: Tools like Windows Sandbox, FireEye or Palo AltoNetworks WildFire to safely analyze suspicious email attachments.Anti-Phishing Tools: Solutions like PhishMe or Cofense to detect and respond tophishing attempts.Security Information and Event Management or Incident Response Tools If you are interested, share the updated resume to sohail.s@s3staff.com

Job Responsibilities: Responsibilities: Hardware Support: Provide first-level technical support for all company-issued hardware, including desktops, laptops, printers, peripherals (e.g., keyboards, mouse, monitors), and mobile devices. Diagnose and troubleshoot hardware malfunctions, perform basic repairs or replacements, and escalate complex issues to senior IT staff or external vendors as necessary. Assist with the setup, configuration, and deployment of new hardware. Maintain an inventory of hardware assets and track hardware-related issues. Provide guidance to users on the proper use and maintenance of hardware. Email Support: Provide comprehensive support for the company's email system (e.g., Microsoft Exchange, Google Workspace). Troubleshoot email-related issues, including account setup, password resets, email client configuration (e.g., Outlook, webmail), sending/receiving errors, spam filtering, and mailbox management. Assist users with email archiving, folder organization, and other email productivity features. Address issues related to email security and phishing attempts, providing user education as needed. Help Desk Operations: Serve as the initial point of contact for all hardware and email-related support requests via phone, email, and in-person. Log all support requests accurately and efficiently in the help desk ticketing system. Prioritize and manage tickets according to severity and impact. Follow up with users to ensure their issues are resolved to their satisfaction. Maintain a knowledge base of common hardware and email issues and their solutions. Contributes to the development of user guides and FAQs. Assist with other IT-related tasks as assigned. Stay up to date with the latest hardware technologies and email systems. Adhere to company IT policies and procedures. Provide training to the clients and team members about the products and services of the organization. Qualifications: High school diploma or equivalent; Associate's or bachelor’s degree in information technology or a related field is preferred. Strong understanding of computer hardware components, operating systems (Windows, macOS), and basic networking. Proficiency in configuring and troubleshooting various email clients (e.g., Microsoft Outlook, web browsers, mobile email apps). Updated email platforms (e.g., Microsoft Exchange, Google Workspace). Familiarity with help desk ticketing systems. Excellent problem-solving and analytical skills. Strong communication (both verbal and written) and interpersonal skills. Ability to work independently and as part of a team. Basic understanding of IT security best practices related to hardware and email. Skills: Hardware troubleshooting and repair Email client configuration and troubleshooting Operating system support (Windows, macOS) Basic networking concepts Help desk ticketing system. Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Shift: Evening shift Work Location: In person

As a Senior EUC Technician at DAZN's Technology hub in Hyderabad, you will be an integral part of our Global Team, responsible for providing expert support and technical solutions to our end users. Reporting to the EUC Team Lead for the region, you will take a leadership role, working independently and collaboratively with other EUC Engineers to ensure efficient operation and continuous improvement of our IT environment. You will be the go-to person for complex technical issues, providing guidance and mentorship to junior team members Here is a breakdown of what you will do: Effectively manage a team of EUC engineersProvide advanced desktop support to the Board and C-Suite executives, delivering timely and effective solutions to their technical needs.Take ownership of escalated technical problems, both remotely and in person, and drive their resolution to minimize disruption to end-users' workflow.Manage and prioritize 2nd line support service requests, ensuring prompt resolution and high customer satisfaction.Lead hardware and software purchasing, services, and support activities, collaborating with vendors and ensuring cost-effectiveness.Maintain and optimize the user-facing infrastructure, including desktops, laptops, mobile devices, and printers, ensuring optimal performance, security, and compliance.Identify potential system improvements and changes, and work with the EUC Team Lead to implement them effectively.Ensure adherence to agreed service levels and department guidelines, proactively monitoring and managing the performance of IT services.Maintain and update the Configuration Management Database (CMDB) with accurate and relevant information.Enhance the knowledge base with advanced troubleshooting techniques, solutions, and best practices.Collaborate with other technology teams responsible for Enterprise Systems and Infrastructure, fostering strong cross-functional relationships and ensuring smooth integration and operation of IT services.Should be flexible to work on Rotational shifts as per the business needs. Shift work: 09:00 - 18:00, 10:00 -19:00, 12:00 – 21:00 with potential for 24 x 7 support in the future. Key Responsibilities:Provide leadership to the team, setting clear expectations, and fostering a positive and productive work environment. This includes guiding, mentoring, and motivating team members to achieve their goals and perform at their best.Provide expert technical support to end-users, both remotely and in person, troubleshooting complex hardware, software, and network-related issues.Lead the installation, configuration, and troubleshooting of desktops, laptops, mobile devices, printers, and peripheral equipment.Assist in the setup and maintenance of user accounts, email, and other software applications, ensuring seamless user experiences.Collaborate closely with the global IT team to ensure consistent delivery of IT services, adherence to established procedures and policies, and efficient problem resolution.Plan and execute hardware and software upgrades, patches, and installations as required, minimizing downtime and disruption.Oversee inventory management activities, including asset tracking, procurement, and disposal of IT equipment, ensuring accurate records and cost-effectiveness.Document and maintain comprehensive records of support requests, incidents, and resolutions using the designated ticketing system.Contribute to the development and maintenance of the knowledge base, sharing advanced troubleshooting techniques, solutions, and user guidance.Stay abreast of emerging technologies and industry best practices, evaluating their potential impact and implementing innovative solutions to improve overall IT service delivery.Should be flexible to work on Rotational shifts as per the business needs. Requirements:Exceptional customer care skills, providing a high level of service to end-users, including VIPs.Extensive experience working in a Service Desk environment, handling complex support requests and incidents.Proficiency in Windows and macOS, demonstrating advanced troubleshooting skills and configuring complex systems.Strong experience with MS Office 365, including installation, configuration, and advanced troubleshooting.Advanced knowledge of networking principles, including TCP/IP, DNS, and DHCP, with the ability to troubleshoot network-related issues.Expertise in mobile device management, specifically with iOS devices, ensuring secure and efficient mobile experiences.Proven experience in managing and resolving issues with video conferencing equipment and software, supporting seamless collaboration.Track record in dealing with hardware suppliers, managing procurement processes, and resolving complex hardware-related issues.Outstanding communication and interpersonal skills, able to effectively interact with users at various levels within the organization, including senior executives.

Strong technical skills: Proficiency in hardware, software, and networking technologies. Problem-solving skills: Ability to diagnose and resolve technical issues efficiently. Communication skills: Ability to explain technical concepts to non-technical users and provide clear instructions. Customer service skills: Ability to interact with users in a professional and helpful manner. Knowledge of operating systems: Familiarity with Windows, macOS, and other common operating systems. Familiarity with IT infrastructure: Knowledge of network infrastructure, servers, and cloud services. Key Responsibilities: Hardware and Software Management Troubleshooting and Problem Solving User Support and Inventory Management Collaboration Escalation Matrix Job Type: Full-time Pay: Up to ₹16,000.00 per month Benefits: Paid sick time Provident Fund Shift: Day shift Evening shift Work Days: Monday to Friday Work Location: In person

Role Description Microsoft 365 AdministrationManage Microsoft 365 services, including Exchange Online, SharePoint, Teams, and OneDrive. Oversee user provisioning and deprovisioning in Azure AD. Enforce M365 security policies such as Conditional Access, MFA, and password policies. Troubleshoot M365-related issues (email, authentication, Teams performance, etc.). Monitor service health and updates via the Microsoft 365 Admin Center. Azure AD ManagementConfigure and manage Azure AD users, groups, and roles. Implement and maintain Conditional Access policies. Set up and manage Azure AD Connect and hybrid identity solutions. Ensure Single Sign-On (SSO) and identity federation with third-party applications. Monitor and troubleshoot Azure AD authentication and access issues. Intune & Mobile Device Management (MDM)Deploy and manage Microsoft Intune for endpoint management. Configure and enforce MDM policies for Windows, iOS, Android, and macOS devices. Implement device enrollment processes for both BYOD and corporate-owned devices. Manage compliance policies to uphold endpoint security standards. Deploy software, applications, and updates via Intune. Troubleshoot device enrollment and policy application issues. Security & ComplianceApply Zero Trust security principles across M365 and Azure AD environments. Configure Microsoft Defender for Endpoint, M365 Defender, and Microsoft Sentinel. Implement Data Loss Prevention (DLP), encryption, and data retention policies. Monitor audit logs and security reports for threats and anomalies. Conduct regular security assessments and implement necessary remediations. Automation & ScriptingUse PowerShell to automate tasks across M365, Azure AD, and Intune. Develop scripts for bulk user management, reporting, and policy enforcement. Automate license assignments, compliance reporting, and system monitoring. Incident Management & TroubleshootingDiagnose and resolve authentication, device compliance, and M365 service issues. Collaborate with Microsoft Premier Support for escalated technical problems. Maintain documentation and a knowledge base for troubleshooting and solutions. Governance & Best PracticesDefine and enforce M365 and endpoint management best practices. Conduct training and knowledge-sharing sessions for internal IT teams. Ensure alignment with organizational and regulatory compliance requirements. Skills M365, Azure AD, Intune, Powershell & MDM

9 - 12 Years 1 Opening Trivandrum Role description 1. Microsoft 365 Administration Manage Microsoft 365 services, including Exchange Online, SharePoint, Teams, and OneDrive. Oversee user provisioning and deprovisioning in Azure AD. Enforce M365 security policies such as Conditional Access, MFA, and password policies. Troubleshoot M365-related issues (email, authentication, Teams performance, etc.). Monitor service health and updates via the Microsoft 365 Admin Center. 2. Azure AD Management Configure and manage Azure AD users, groups, and roles. Implement and maintain Conditional Access policies. Set up and manage Azure AD Connect and hybrid identity solutions. Ensure Single Sign-On (SSO) and identity federation with third-party applications. Monitor and troubleshoot Azure AD authentication and access issues. 3. Intune & Mobile Device Management (MDM) Deploy and manage Microsoft Intune for endpoint management. Configure and enforce MDM policies for Windows, iOS, Android, and macOS devices. Implement device enrollment processes for both BYOD and corporate-owned devices. Manage compliance policies to uphold endpoint security standards. Deploy software, applications, and updates via Intune. Troubleshoot device enrollment and policy application issues. 4. Security & Compliance Apply Zero Trust security principles across M365 and Azure AD environments. Configure Microsoft Defender for Endpoint, M365 Defender, and Microsoft Sentinel. Implement Data Loss Prevention (DLP), encryption, and data retention policies. Monitor audit logs and security reports for threats and anomalies. Conduct regular security assessments and implement necessary remediations. 5. Automation & Scripting Use PowerShell to automate tasks across M365, Azure AD, and Intune. Develop scripts for bulk user management, reporting, and policy enforcement. Automate license assignments, compliance reporting, and system monitoring. 6. Incident Management & Troubleshooting Diagnose and resolve authentication, device compliance, and M365 service issues. Collaborate with Microsoft Premier Support for escalated technical problems. Maintain documentation and a knowledge base for troubleshooting and solutions. 7. Governance & Best Practices Define and enforce M365 and endpoint management best practices. Conduct training and knowledge-sharing sessions for internal IT teams. Ensure alignment with organizational and regulatory compliance requirements. Skills M365, Azure AD, Intune, Powershell & MDM About UST UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! Job Description: We are seeking a skilled Penetration Tester to assess and enhance the security of our cross-platform executable Qualys Cloud Agent. This agent is responsible for system monitoring, data collection, and secure communication with a cloud platform. Operating across Unix, Windows, and macOS environments, the agent plays a critical role in our security and compliance solutions. The ideal candidate will uncover vulnerabilities, simulate attack scenarios, and work with our teams to fortify the system against threats. Key Responsibilities: Cross-Platform Agent Testing: Conduct comprehensive security testing of the executable agent, ensuring robust functionality across Unix/Linux, Windows, and macOS platforms. Identify and exploit vulnerabilities in the agent’s runtime behavior, system interactions, and interprocess communications. Test agent privilege management and evaluate risks of escalation or exploitation. Data Collection and Handling: Analyze the agent’s data collection mechanisms to ensure data privacy and integrity. Validate proper implementation of sensitive data redaction and secure storage practices. Communication Security: Test the agent’s secure communication mechanisms with the cloud server, focusing on: Encryption (TLS/SSL, public key cryptography). Authentication and session management. Mitigation of threats like MITM, replay attacks, and DNS spoofing. Reverse Engineering and Exploitation: Perform binary analysis to identify vulnerabilities in the agent's implementation. Reverse engineer agent components to assess the effectiveness of tamper-proofing mechanisms and embedded security features. Simulate advanced threat scenarios, including code injection and runtime manipulation. System Security Evaluations: Assess the agent’s impact on host system security, ensuring it does not inadvertently introduce risks (e.g., open ports, exploitable configurations). Evaluate installation, update, and self-defense mechanisms for tamper resistance and exploitation risks. Reporting and Remediation: Provide detailed vulnerability reports with proof of concept (PoC), risk impact assessments, and actionable remediation steps. Collaborate with development team to address vulnerabilities and validate fixes Contribute to improving secure development practices and robust agent design. Required Qualifications: Technical Expertise: In-depth knowledge of penetration testing methodologies for executable agents, system processes, and OS-specific security models (Windows, Unix/Linux, macOS). Proficiency in network security and cryptographic protocol testing. Strong background in reverse engineering tools and techniques Tools & Scripting: Scripting skills in Python, Bash, PowerShell, for creating custom tests. Hands on experience with proxy solutions ex Burp or Fiddler Experience: Proven track record of assessing software agents or similar system monitoring tools. Familiarity with common vulnerabilities, including CVEs related to agent-based applications. Experience working with security tools or platforms similar to Qualys Agent. Certifications (Preferred): OSCP, OSWE, CEH, GPEN, or equivalent cybersecurity certifications. Relevant cloud certifications such as AWS Security Specialty, Azure Security Engineer Associate. Preferred Qualifications: Hands-on experience with agent technologies similar to Qualys Cloud Agent. Familiarity with cloud architecture, APIs, and integration points. Knowledge of secure coding practices and defensive programming. Experience with CI/CD pipeline security.

Job Title: Associate System Engineer Location : Pune About Springer Nature Group Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 180 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities – enabling them to improve outcomes, make progress, and benefit the generations that follow. Visit group.springernature.com and follow @SpringerNature / @SpringerNatureGroup . About The Role The associate system engineer role at our Pune office will set up and manage user accounts for our vendors. It will support these same vendors in an efficient and correct way, so they can properly do their job, we manager their license usage and they can only access what they need to access. You will be working with tools like Active Directory, EntraID and our propriety built user account management tool. It's a nice job for people starting in information technology and want to learn more about IT in a global and diverse enterprise company. Role Responsibilities A significant part of the role will involve supporting users who work for Springer Nature’ vendors. Duties will include both local and global: Create and maintain user accounts in the Springer Nature proprietary user management system. Administer user accounts in Active Directory, Entra ID, Microsoft 365 and Okta. Work together with vendor account managers to ensure users can do their work. Work with other Springer Nature teams to arrange proper access for users to multiple applications / services. Improve user management processes. Liaise with the outsourced staff to ensure the businesses are properly supported and key users are kept up-to-date. Keep documentation up to date. Experience , Skills & Qualifications 1- 3 years of experience with extensive knowledge of Active Directory, EntraID, Okta, Exchange Online, Office365. Extensive knowledge of Windows 10/11, MacOS Basic understanding of identity concepts Working knowledge of ITIL methods Strong analysis and design background with excellent documentation experience. Excellent communications skills Ability to prioritise and work with conflicting deadlines Professional English language skills About You Working in a heterogeneous environment Up-to-date knowledge of relevant latest ICT-developments Strong analytical and problem-solving abilities Proactive in planning, with strong, organisational, and decision-making skills. Proven ability in managing customer’s needs and expectations at all levels and able to partner effectively with the businesses. Confident in own ability and judgement and willing to take the lead and be personally accountable. Demonstrable drive, resilience and determination allied with tact and diplomacy. Ability to work independently as well as part of a team when required. Eligibility In accordance with our internal career movement guidance, 12 months in current role is a requirement before applying to a new role. At Springer Nature, we value the diversity of our teams and work to build an inclusive culture, where people are treated fairly and can bring their differences to work and thrive. We empower our colleagues and value their diverse perspectives as we strive to attract, nurture and develop the very best talent. Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. Find out more about our DEI work here https://group.springernature.com/gp/group/taking-responsibility/diversity-equity-inclusion If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. For more information about career opportunities in Springer Nature please visit https://springernature.wd3.myworkdayjobs.com/SpringerNatureCareers Job Posting End Date: 30-05-2025

About Company : Our Client is a multinational IT services and consulting company headquartered in USA, With revenues 19.7 Billion USD, with Global work force of 3,50,000 and Listed in NASDAQ, It is one of the leading IT services firms globally, known for its work in digital transformation, technology consulting, and business process outsourcing, Business Focus on Digital Engineering, Cloud Services, AI and Data Analytics, Enterprise Applications ( SAP, Oracle, Sales Force ), IT Infrastructure, Business Process Out Source. Major delivery centers in India, including cities like Chennai, Pune, Hyderabad, and Bengaluru. Offices in over 35 countries. India is a major operational hub, with as its U.S. headquarters. · Job Title: Desktop Support Engineer L2/L3 · Location: Hyderabad · Experience: 5+ to 8 yrs · Job Type : Contract to hire. · Notice Period:- Immediate joiners. Job Summary: Experienced and proactive Desktop Support Engineer (3–8 years) to provide technical support and ensure smooth IT operations for our internal teams. The ideal candidate will have a strong understanding of desktop/laptop hardware, software installations, OS troubleshooting, and end-user support in a fast-paced software development environment.Key Responsibilities:Install, configure, and troubleshoot desktops, laptops, printers, and other IT peripherals.Provide first and second-level support for software-related issues, including operating systems, MS Office, development tools, browsers, and collaboration tools.Troubleshoot hardware issues, replace faulty components, and coordinate with OEMs for warranty services.Setup user accounts, email profiles, and apply necessary policies using Active Directory and MDM tools.Support user onboarding/offboarding (laptop provisioning, access setup, etc.).Manage support tickets and ensure SLAs are met using an ITSM tool (e.g., ServiceNow, servicedesk, Jira).Perform regular system updates, antivirus checks, and disk health monitoring.Provide remote support for work-from-home users via RDP, AnyDesk, or similar tools.Maintain an updated inventory of IT assets, accessories, and licenses.Collaborate with the network and infrastructure teams to resolve connectivity and access issues. Required Skills:Strong working knowledge of Windows 10/11, macOS, and basic Linux environments.Hands-on experience in system imaging, reformatting, and patch updates.Good understanding of Microsoft 365, Outlook, Teams, and related tools.Familiar with Active Directory, DHCP/DNS basics, and network printer setup.Familiarity with endpoint protection and device encryption tools.Excellent communication and documentation skills.Ability to multitask and handle pressure in a fast-paced IT support setup.

This job is with GLG, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About The Role The candidate will be joining the Enterprise Technology Services (ETS) team and will be responsible for managing and supporting the end-user technology environment at GLG. This includes deploying, maintaining, and troubleshooting Windows and macOS devices, ensuring compliance with security policies, and optimizing the end-user experience. The ideal candidate will have expertise in Microsoft Entra/Intune and Jamf for endpoint management. Key Responsibilities Support and partner with the Systems Engineering team to configure and deploy state-of-the-art Windows and macOS environments for GLG’s 2,700 employees worldwide, ensuring a seamless and secure user experienceDevelop and implement automation strategies to improve endpoint management, software deployments, and system configurations, improving efficiency and reducing manual effortsAnalyze historical support ticket trends to identify recurring issues and implement proactive solutions that minimize incidents and enhance overall system reliabilityStay up to date with industry best practices for modern desktop engineering and apply relevant innovations to GLG’s environmentManage AWS Workspaces desktops and bundles, including debugging connectivity and software deployment issuesSupport strategic ETS projects including software rollouts and infrastructure upgradesOversee Windows 11 deployment and ongoing support, ensuring a smooth transition and continued system maintenance (ongoing updates, patches, and optimizations)Resolve escalated support tickets via Zendesk and collaborate with ETS teams to troubleshoot complex issuesDeploy, configure, and manage Windows and macOS devices using Microsoft Intune and JamfMaintain an accurate inventory of managed hardware and software assetsOversee OS patching, security updates, and software deployments, enforcing security policies such as encryption, endpoint protection, and access controlsMonitor, identify, and remediate vulnerabilities in GLG devices while supporting the implementation and management of endpoint security solutionsCollaborate with ETS teams to enhance the GLG end-user computing experience and drive process improvementsIdentify and implement automation opportunities to streamline workflowsDevelop and maintain documentation for procedures, troubleshooting guides/best practices Required Skills & Qualifications Bachelor’s degree in IT, Computer Science, or related field preferred (equivalent experience will also be considered)3+ years of experience in systems/desktop support and engineeringProven expertise in managing Windows Desktop operating systems, macOS, and Microsoft 365Experience with scripting (PowerShell, Bash) for automationHands-on experience with Microsoft Entra ID (Azure AD), Intune, and JamfKnowledge of Active Directory, Group Policy, and device compliance policiesFamiliarity with Zendesk, or similar customer relationship management software platformUnderstanding of security best practices for endpoint managementExcellent troubleshooting, communication, and customer service skills Preferred Qualifications Relevant certifications (i.e., MD-100/MD-101, Jamf Certified Tech, or CompTIA A+)Experience with networking fundamentals (DNS, DHCP, VPN) About GLG / Gerson Lehrman Group GLG is the world’s insight network. Our clients rely on GLG’s global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day). We serve thousands of the world’s best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world’s largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists. GLG’s industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company’s culture. To learn more, visit www.GLGinsights.com. Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.

Job Overview An exciting opportunity awaits skilled C++ developers passionate about systems-level programming! We are seeking a motivated and curious C++ Developer with a strong background in OS-level development. If you thrive on solving complex technical challenges, enjoy deep integration with operating systems, and have a keen eye for optimizing performance, this role is perfect for you. Join a forward-thinking technology company that values innovation, continuous learning, and technical excellence. Key Responsibilities Design, develop, and optimize high-performance C++ applications and libraries.Integrate software deeply with operating system components like memory management, I/O subsystems, process scheduling, and threading.Debug and resolve complex systems-level issues, including race conditions, memory leaks, and performance bottlenecks.Collaborate with cross-functional teams to ensure seamless interaction between software and operating systems.Write clean, maintainable, and efficient code with a focus on scalability and performance.Stay current with the latest advancements in C++ development and operating system internals. Required Qualifications Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent work experience).Hands-on experience with OS-level programming (Linux, Windows, macOS, or similar), including knowledge of kernel architecture and system calls.Strong proficiency in C++ and object-oriented programming principles.Excellent problem-solving skills with the ability to debug and analyse complex systems at the OS and hardware levels. Preferred Qualifications Experience with multi-threaded programming and performance tuning.Familiarity with low-level debugging tools and techniques.Exposure to modern C++ standards is a plus. Why Apply? Work on cutting-edge projects that push the boundaries of software performance.Collaborate with a team of passionate and skilled engineers.Opportunities for continuous learning and professional growth. Ready to take on challenging systems-level problems? Apply now and join a team where your expertise makes an impact! Skills: memory management,c++,os-level programming,low-level debugging,object-oriented programming,threading,system calls,low-level debugging tools,software,multi-threaded programming,macos,windows,kernel architecture,process scheduling,modern c++ standards,operating systems,linux,performance tuning,i/o subsystems,debugging,complex systems

Our technology services client is seeking multiple Anti Spam Support Engineer to join their team on a contract basis. These positions offer a strong potential for conversion to full-time employment upon completion of the initial contract period. Below are further details about the role: Role: Anti Spam Support EngineerMandatory Skills : Phishing, Threat Attack, Cyber SecurityExperience: 3 to 5 YearsLocation : HyderabadNotice Period : Immediate to 15 Days Job Description:Key ResponsibilitiesConduct email analysis and reverse engineer to identify and mitigate threats.Perform static and dynamic analysisAnalyze network traffic and develop heuristic signatures to detect malicious activities.Investigate security incidents, including data breaches, system intrusions, and policyviolations.Collaborate with cross-functional teams to improve detection capabilities andresponse.Develop and implement incident response plans and coordinate incidentinvestigations.Classify, Maintain and update real-time block lists and URL block lists.Write and review regular expressions for phish, spam and fraud detection.Perform URL and email grading to assess and categorize potential threats.Engage in security response activities to address and resolve security incidents.Conduct threat hunting to proactively identify and address potential detection gaps. Basic QualificationsBachelor's or Master's degree in Computer Science, Computer Engineering,Information Security, or a related field.Strong understanding of computer security, network architecture, and threatlandscape.Familiarity with operating systems internals (Windows, MacOS, Linux, Android, iOS).Strong knowledge of networking concepts and OSI layers.Understanding of enterprise IT architecture, operating systems, and file systems.Excellent analytical skills and ability to identify patterns and trends.Strong research skills and ability to analyze and present complex data.Good logical reasoning and deep analytical skills.Good communication skills and attention to detail.Ability to perform well under stress, particularly in critical response situations.Basic qualities of a researcher, including curiosity, persistence, and attention todetail. Technical Skills Threat Analysis and Incident Response: Ability to analyze email threats, identifyindicators of compromise (IOCs), and respond to incidents promptly.Phishing Detection and Mitigation: Expertise in identifying and mitigating phishingattacks, including spear-phishing and whaling.Malware Analysis: Skills in analyzing email-borne malware, understanding itsbehavior, and developing countermeasures.Cryptography: Knowledge of encryption techniques to secure emailcommunications and protect sensitive data.Network Security: Understanding of network protocols and security measures todetect and prevent email-based attacks.Programming and Scripting: Proficiency in languages like Kusto, Python,PowerShell, or Bash for automating security tasks and analyzing email logs.Regulatory Compliance: Familiarity with regulations such as GDPR, HIPAA, andothers that impact email security practices. ToolsSecure Email Gateways (SEGs): Tools like Microsoft Defender for Office,Proofpoint, Mimecast, or Barracuda to filter and block malicious emails.Email Encryption Tools: Solutions like PGP (Pretty Good Privacy) or S/MIME(Secure/Multipurpose Internet Mail Extensions) for encrypting email content.Threat Intelligence Platforms: Tools other than VirusTotal, MX Tool box likeThreatConnect or Recorded Future to gather and analyze threat intelligence data.Sandboxing Solutions: Tools like Windows Sandbox, FireEye or Palo AltoNetworks WildFire to safely analyze suspicious email attachments.Anti-Phishing Tools: Solutions like PhishMe or Cofense to detect and respond tophishing attempts.Security Information and Event Management or Incident Response Tools If you are interested, share the updated resume to renu.a@s3staff.com

About Company: Our Client is a multinational IT services and consulting company headquartered in USA, With revenues 19.7 Billion USD, with Global work force of 3,50,000 and Listed in NASDAQ, It is one of the leading IT services firms globally, known for its work in digital transformation, technology consulting, and business process outsourcing, Business Focus on Digital Engineering, Cloud Services, AI and Data Analytics, Enterprise Applications ( SAP, Oracle, Sales Force ), IT Infrastructure, Business Process Out Source. Major delivery centers in India, including cities like Chennai, Pune, Hyderabad, and Bengaluru. Offices in over 35 countries. India is a major operational hub, with as its U.S. headquarters. Job Title: Desktop Support Engineer · Location: Hyderabad(Hybrid) · Experience: 5+ yrs · Job Type : Contract to hire. · Notice Period:- Immediate joiners. Mandatory Skills: Job Summary: Experienced and proactive Desktop Support Engineer (3–8 years) to provide technical support and ensure smooth IT operations for our internal teams. The ideal candidate will have a strong understanding of desktop/laptop hardware, software installations, OS troubleshooting, and end-user support in a fast-paced software development environment.Key Responsibilities:Install, configure, and troubleshoot desktops, laptops, printers, and other IT peripherals.Provide first and second-level support for software-related issues, including operating systems, MS Office, development tools, browsers, and collaboration tools.Troubleshoot hardware issues, replace faulty components, and coordinate with OEMs for warranty services.Setup user accounts, email profiles, and apply necessary policies using Active Directory and MDM tools.Support user onboarding/offboarding (laptop provisioning, access setup, etc.).Manage support tickets and ensure SLAs are met using an ITSM tool (e.g., ServiceNow, servicedesk, Jira).Perform regular system updates, antivirus checks, and disk health monitoring.Provide remote support for work-from-home users via RDP, AnyDesk, or similar tools.Maintain an updated inventory of IT assets, accessories, and licenses.Collaborate with the network and infrastructure teams to resolve connectivity and access issues. Required Skills:Strong working knowledge of Windows 10/11, macOS, and basic Linux environments.Hands-on experience in system imaging, reformatting, and patch updates.Good understanding of Microsoft 365, Outlook, Teams, and related tools.Familiar with Active Directory, DHCP/DNS basics, and network printer setup.Familiarity with endpoint protection and device encryption tools.Excellent communication and documentation skills.Ability to multitask and handle pressure in a fast-paced IT support setup. Preferred Qualifications:Bachelor’s degree or diploma in IT, Computer Science, or related field.Relevant certifications like CompTIA A+, MCP, or ITIL Foundation preferred.Previous experience in desktop support for a software development or agile team is a plus.Work Hours: General / Rotational / Shifts – as applicableReporting To: IT Infrastructure Lead / IT Manager

Job title: C++ Location: Bangalore Required Exp.: 8+ years Budget: Upto 22 LPA Shift: Rotational shift Strong Computer Science foundation (data structures, algorithms, databases). Knowledge of C++ standards and specifications Familiarity with C++ compatible languages such as C, Java, and Python Working experience in application development using C++ Extensive expertise in software deployment across several platforms and operating systems Design, build, and maintain efficient and reliable C++ code. General understanding of SQL is needed. Practice of modern software engineering including agile methodologies, coding standards, code reviews, source control management, build processes, test automation, and CI/CD pipelines. Knowledge of moving code from Dev/ Test to Staging and Production. Working knowledge in Solid project & client Must have excellent client communication skills. Proficiency in working with Linux or macOS environments. Job Type: Full-time Pay: ₹1,900,000.00 - ₹2,200,000.00 per year Schedule: Day shift Experience: C++: 8 years (Preferred) Work Location: In person

JOB DESCRIPTION Are you ready to make a significant impact in the world of technology support? As a Technology Support I team member at Aumni, a JPMorgan Chase company, you will play a crucial role in providing end-user support and desk-side assistance. Join us to enhance your skills, grow your career, and contribute to a team that values innovation and collaboration. As a Technology Support II at Aumni, within the India Operations & Engineering team, you will play a crucial role in providing end-user support and desk-side assistance. You will focus on ensuring a seamless experience for our end users by addressing their technical needs, troubleshooting issues, and resolving application incidents. Your role is crucial in maintaining the operational stability and performance of our user environment. Join us to enhance your skills, grow your career, and contribute to a team that values innovation and collaboration. Job Responsibilities: Oversee and troubleshoot IT equipment supporting Aumni India Operations & Engineering, ensuring optimal performance and minimal downtime. Resolve simple to complex end-user requests by delivering timely and effective solutions. Provide mentorship and assist in onboarding and training new hires, ensuring they are equipped with the necessary technology and knowledge to meet performance expectations. Enforce adherence to Aumni’s IT standards, policies, and procedures, ensuring compliance and alignment with organizational goals. Maintain physical IT assets and inventory. Escalate unresolved technical issues to appropriate teams when they exceed the accepted troubleshooting timeframe or require advanced expertise for resolution. Proactively monitor and report system performance issues, promptly informing and collaborating with the business to assess impact and implement mitigation strategies to minimize operational disruptions. Coordinate cross-functional activities to meet service-level agreements and ensure timely resolution of helpdesk tickets. Provide mentorship and leadership to junior engineers, such as Technical Support Specialists, nurturing their professional growth and technical expertise. Attend meetings with other leaders to gather feedback, address concerns related to Aumni IT, and ensure end users have the top-tier technology they need for success. Required Qualifications, Capabilities, and Skills: Formal training or certification in Technical Support and 1+ years applied experience System Ownership/Administration experience with Mobile Device Management (MDM), ensuring secure and efficient management of mobile devices used by employees. Administrative experience for both an identity provider (IDP) system and SSO solutioning, ensuring secure and streamlined access to applications and services. Strong MacOS knowledge and skill set. Knowledgeable on wireless network management, ensuring secure and reliable Wi-Fi access for employees, guests, and BYOD. Experienced with Jira Service Management. Experienced with a diverse set of operating systems (Windows, MacOS, and Linux). Fundamental working knowledge of VM/VDI. Skilled in leadership and collaboration, fostering cross-functional communication and ensuring alignment with organization goals. Resourceful and results-driven, with a proven ability to solve complex technical challenges while prioritizing security and efficiency. Preferred Qualifications, Capabilities, and Skills: Working knowledge of Secure Web Gateway tools (e.g., end-to-end encryption, malware detection, data loss prevention, web filtering, SASE). Working knowledge of SCIM deployment and management. Experience with Kandji MDM/Crowdstrike/Okta/Meraki/Netskope CompTIA certifications. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Role & responsibilities Lead security incident response in a cross-functional environment and drive incident resolution. Lead and develop Incident Response initiatives that improve customer capabilities to effectively respond and remediate security incidents. Perform digital forensic investigations and analysis of a wide variety of assets including endpoints. Perform log analysis from a variety of sources to identify potential threats. Build automation for response and remediation of malicious activity. Write complex search queries in the EDR as well as SIEM tools for hunting the adversaries. Works on SOAR cases, automation, workflow & Playbooks. Integrating and working on Identity solutions. Developing SIEM use cases for new detections specifically on identity use cases Working experience in Microsoft On-prem and Entra ID solutions Good knowledge in Active Directories and Tier 0 concepts Very good knowledge of operating systems, processes, registries, file systems, and memory structures and experience in host and memory forensics (including live response) on Windows, macOS and Linux. Experience investigating and responding to both external and insider threats. Experience with attacker tactics, techniques, and procedures (MITRE ATT&CK) Experience analyzing network and host-based security events Preferred candidate profile Domain SOC, Lead- Incident Response Interested can share me there resume in recruiter.wtr26@walkingtree.in