1272 Macos Jobs - Page 11

Who We Are HeadSpin is a global omnichannel digital experience testing platform that helps enterprises optimize application performance with its data science capabilities. With a strong infrastructure availability of real devices across 90+ locations, the HeadSpin Platform enables manual and automated app testing with a wide range of devices, including both screen and screenless devices, such as mobile phones, desktop browsers, media players, audio devices, and even automotive systems. Role The Platform has an extensive on-prem and cloud-hosted device infrastructure that uses data science-driven performance and quality of experience analytics to collect over 100+ performance experience KPIs out of the box and provide performance analysis and monitoring across the engineering cycle. The Platform's advanced capabilities enable leading global enterprises to achieve an improved digital experience, faster triage, and cost the Role : This is a position on the HeadSpin India Software Engineering team. The team will be responsible for collaborating with other engineering teams both in a customer support role and in designing, implementing, and deploying high-quality code in support of the HeadSpin platform and product. Responsibilities In this role, you will be responsible for developing software using Software Development Life Cycle best practices and you will collaborate with members of HeadSpin across product, engineering, and support functions to build a stable and performant youll do : Work closely with support teams to address and resolve issues in a timely manner. Write technical documentation for engineering and support teams. Create engineering tickets with technical specifications and steps for reproduction. Design, develop, and maintain high-quality, performant, and secure software applications using Python and Go. Effectively communicate technical subject matter to non-technical audiences. Review and provide feedback on code reviews to ensure high code quality and alignment with product vision and goals. Document: Template Job Description Version 1.0 August 2024. Work with other team members to design and deliver software solutions in a distributed system environment. Participate in agile development processes including sprint planning, daily stand-ups and sprint skills : Excellent problem-solving skills to solve sophisticated issues. Ability to work in macOS and Linux command-line environments. Understanding of and experience using source control software such as git. Experience with backend development languages such as : Python. Golang. Java. Understanding of and experience with back-end development and technologies, such as SQL or NoSQL databases. Understanding of REST APIs and HTTP requests. Able to read and implement technical specifications. Able to collaborate on developing project specifications. Able to communicate technical details to non-technical support staff in a solutions-oriented points : Understanding and experience of mobile app technologies on platforms such as Android, iOS. Understanding of test automation technologies such as Appium, Selenium. Deep knowledge of Python or Go. Familiarity with Node.js. Experience compiling, debugging, and deploying programs on the command line. Experience with Docker or other container Experience : 3 to 5. Required Education BE in Computer Science or Information Science or MCA with at least Android / iOS knowledge. (ref:hirist.tech)

Opportunities: Pay ranges from 1,00,000 - 1,50,000 INR / Month Full-time remote or work-from-home Sydney Australian Time Zone (Day shift) Health Insurance Career Growth About the Role : We are seeking a Mid-Level AI Automation Engineer to design, develop, and deploy intelligent automation solutions utilising n8n and other AI tools. You’ll work closely with cross-functional teams to automate repetitive tasks, integrate third-party systems, and improve operational efficiency across departments. Key Responsibilities: Design, build, and maintain automated workflows using n8n, integrating APIs, databases, and third-party tools. Incorporate AI models (LLMs, NLP, ML-based classification, etc.) into workflows for intelligent decision-making. Optimise the performance and reliability of existing automation pipelines. Collaborate with developers, data scientists, and operations to build and improve internal AI/automation frameworks. Monitor and troubleshoot production workflows, ensuring timely resolution of failures or delays. Maintain documentation for automation processes, integrations, and technical architecture. Ensure security, compliance, and best practices are followed across all automation workflows. Key Skills & Qualities: 2–4 years of experience in software development or automation engineering. Strong hands-on experience with n8n (self-hosted or cloud version). Solid understanding of RESTful APIs, webhooks, and JSON data formats. Proficient in JavaScript or TypeScript; basic Python knowledge is a plus. Familiarity with cloud services (AWS, GCP, Azure) and deploying automation in cloud environments. Experience working with AI/ML APIs (e.g., OpenAI, Google Cloud AI, Hugging Face). Knowledge of databases (SQL/NoSQL) and integration with automation tools. Good problem-solving skills and attention to detail. Note: Please ensure you meet the essential requirements before applying. Technical Requirements: Windows 11 operating system or macOS 13+ 256GB storage space - minimum 16GB RAM - minimum Dual Core CPU - minimum Camera: HD Webcam (720p) Headset: Noise-cancelling (preferably) Internet Speed: 50 Mbps - minimum About The Company Freedom Property Investors is the largest and number one property investment company in Australia, with our main offices in the Sydney and Melbourne CBDs. We were awarded the 3rd fastest-growing business in Australia across all industries according to the Australian Financial Review. We are privileged to have served over 10,000 of our valued members and are home to over 300 full-time staff spread across Australia and growing. We pride ourselves on being the industry leaders. It is our mission to provide the highest level of service to our valued members, earning over 2,115 positive Google reviews and a 4.8-star rating, which is unheard of in our industry. We are in need of people who share the same values as we do. This opportunity is open to all driven individuals who are committed to helping people and earning life-changing income. Join Australia’s largest and number 1 property investment team and contribute to our mission of helping everyday Australians achieve their goals of financial freedom. Apply now!!!

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. Role Overview: The Technical Support Engineer (TSE) is an experienced technical support professional who provides remote assistance on F5 solutions to customers and partners. They manage multiple complex cases, analyze network environments, and apply sound judgment within defined procedures to resolve issues and ensure customer satisfaction. TSE work independently, follow scheduled shifts, and use various troubleshooting tools. They maintain strong relationships with internal teams and external clients, communicate effectively, and take full ownership of cases until resolution. This role will be based in Bangalore . Sounds interesting? Read on! What you will do: Demonstrates good judgement to select the best methods and techniques to provide a diverse scope of technical support (Level 1 to Level 3) to troubleshoot and resolve hardware and software issues on F5 product and services, based on data analysis of a complex set of customer specific factors. Proactively and effectively communicates status, plan-of-action, and resolution of issues based on an ISO Quality Management System defined set of procedures. Provides F5 customers and partners with a consistently high-quality support experience Participates in on-going training with F5 products and related technologies Maintains high schedule adherence (work hours and on-phone time) Effectively manages case escalations to tier 3 (Engineering Services) while maintaining customer communication, with limited assistance/mentoring from senior support personnel or management Manages multiple routine cases and prioritizes based upon customer and business needs Performs additional projects as required Responsible for upholding F5’s Business Code of Ethics and promptly reporting violations of the code or other company policies. What you will bring: 5 years' experience in a professional technical support role or equivalent experience, working with relevant technologies Bachelors BA/BS, Honors, Graduate Certificate preferred. Certification to 201 level certification is expected to be achieved at NSE II level in their core module area of expertise. Level 301 certification is preferred but not expected. Excellent customer service skills together with experience supporting corporate customers and service providers in production environments. Key areas of knowledge – Protocols, Linux, Networking, Popular Public Cloud Vendors, containerization, Experience with AI technology. Thorough understanding and experience with HTTP and web applications and Hands-on technical experience preferred with inter-networking/data center operations. Network: OSI Model, Network & routing protocols, WAN operations Security: SSL, Cryptography, Firewall, VPN, DDoS & experience in network security exposure. Familiarity with Windows, MacOS, working knowledge of UNIX/Linux operating systems and commands Proficiency in cloud platforms such as AWS, Azure, or Google Cloud. Experience with containerization and orchestration technologies such as K8s and Docker. Experience with VMware, KVM or equivalent hypervisors. Experience with Salesforce service CRM system. API knowledge, Basic Programming/Scripting skills (Python, tcl, bash, JavaScript) Experience interacting with AI and prompting for questions. What You’ll Get: Hybrid working mode Career growth and development opportunities Recognitions and Rewards Employee Assistance Program Competitive pay, comprehensive benefits, and cool perks Culture of Giving Back Dynamic Diversity & Inclusion Interest Groups Apply if you believe your own unique capabilities can contribute to the success of this role and our organization! The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com) . Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

Technical Skills: - Proficiency in Windows and macOS OS. - Troubleshooting hardware and software issues. - Basic network understanding (IP addresses, VPN, Wi-Fi). - Experience with ticketing systems and remote support tools. Multilingual IT Proficiency: - Fluent in French, Spanish. - Able to handle technical concepts in all three languages. - Knowledge of keyboard layouts and region-specific settings. - Good communication. Soft Skills: - Strong problem-solving skills. - Excellent interpersonal abilities across diverse cultures. - Effective communication in technical terms. Experience: - 3-4 years in IT support or customer service. - Worked in multilingual IT environments. - Familiarity with technical documentation in French, Spanish, and English. Location: - Mohali, Chandigarh.

Location:- Mohali, Chandigarh. Experience:- Fresher Immediate joiners. Technical Skills: - Proficiency in Windows and macOS OS. - Troubleshooting hardware and software issues. - Basic network understanding (IP addresses, VPN, Wi-Fi). -Experience with ticketing systems and remote support tools. -Multilingual IT Proficiency - Fluent in Spanish and english both. - Able to handle technical concepts in all three languages. - Knowledge of keyboard layouts and region-specific settings. - Good communication. Soft Skills: - Strong problem-solving skills. - Excellent interpersonal abilities across diverse cultures. - Effective communication in technical terms. - Worked in multilingual IT environments. - Familiarity with technical documentation in Spanish (English communication should also be good with Spanish) Job Types: Full-time, Permanent Pay: ₹300,000.00 - ₹400,000.00 per year Benefits: Provident Fund Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required) Application Question(s): How soon can you start? What are your salary expecations? Language: Spanish (Required) Work Location: In person Expected Start Date: 01/08/2025

Must-Haves (Please do not apply if you don't have the mandatory experience listed below): Must have experience providing Remote Support to end users. Must have experience with macOS support OR Google Workspace/G Suite. Must have experience with VLAN changes. Must have experience with Active Directory. Job Description: Role: Sr. End User Computing Specialist Work Location: Gift City, Gandhinagar Working Mode: 5 days Work from the office. Shift Timings: Rotational Flexible Shift (including Night shift) Position Overview: The EUC Support Specialist is responsible for providing first-line support to internal and external clients, administration staff, and EUC specialists in assisting them with additional hardware and software requirements and making sure that the systems are working properly according to company standards. Roles and Responsibilities: This resource is responsible for providing technical support to both operations and staff, always looking for continuous improvement in the processes established, and is also responsible for ensuring the availability of computing resources to the organization. Provide technical support to the various technological platforms of the company (hardware, software) and implementing security policies, ensuring connectivity systems, patching, coordinate and monitor the implementation of best practices and support projects, support the area of technology in the development and operation of accounts, among others Physical and Remote Support To maintain a high degree of customer service for all support queries and adhere to all service management principles. To take ownership of user problems and be proactive when dealing with user issues. Respond to inquiries from internal clients and help them resolve any hardware or software problems. Support users in the use of computer equipment by providing necessary training and advice. To perform changes on distro lists and organizational units within G-suite To complete updates, patches, and software deployments. To perform VLAN Changes Serve as the main POC for any IT related activities happening in the site or sites under their scope Keep adequate IT Asset management controls for the assets under their responsibility.

Job Description Provide end-to-end IT support for VIP users, especially the CEO and management group. Ensure optimal performance and uptime of Apple (macOS and iOS) and Windows devices used by VIPs. Deliver high levels of responsiveness, discretion, and professionalism. Lead and manage a team of DSS engineers operating on a 24x7 shift basis. Monitor team performance, provide coaching, and ensure adherence to SLAs. Coordinate shift schedules and maintain consistent support coverage. Oversee daily IT infrastructure operations and end-user support activities. Ensure adherence to IT policies, procedures, and best practices. Coordinate IT support for company-wide events, including AUDIO/VIDEO setup and troubleshooting. Provide expert support for Apple platforms (macOS and iOS).

Job Description Sr. Cloud Infrastructure Engineer — Build the Backbone of Mission-Critical Software (On-site only) Ajmera Infotech is a planet-scale engineering firm powering NYSE-listed clients with a 120+ strong team of elite developers. We build fail-safe, compliant software systems that cannot go down — and now, we’re hiring a senior cloud engineer to help scale our infrastructure to the next level. Why You’ll Love It Terraform everything — Zero-click, GitOps-driven provisioning pipelines Hardcore compliance — Build infrastructure aligned with HIPAA, FDA, and SOC2 Infra across OSes — Automate for Linux, MacOS, and Windows environments Own secrets & state — Use Vault, Packer, Consul like a HashiCorp champion Team of pros — Collaborate with engineers who write tests before code Dev-first culture — Code reviews, mentorship, and CI/CD by default Real-world scale — Azure-first systems powering critical applications Requirements Key Responsibilities Design and automate infrastructure as code using Terraform, Ansible, and GitOps Implement secure secret management via HashiCorp Vault Build CI/CD-integrated infra automation across hybrid environments Develop scripts and tooling in PowerShell, Bash, and Python Manage cloud infrastructure primarily on Azure, with exposure to AWS Optimize for performance, cost, and compliance at every layer Support infrastructure deployments using containerization tools (e.g., Docker, Kubernetes) Must-Have Skills 3–8 years in infrastructure automation and cloud engineering Deep expertise in Terraform (provisioning, state management) Hands-on with HashiCorp Vault, Packer, and Consul Strong Azure experience Proficiency with Ansible and GitOps workflows Cross-platform automation: Linux, MacOS, Windows CI/CD knowledge for infra pipelines REST API usage for automation tasks PowerShell, Python, and Bash scripting Nice-to-Have Skills AWS exposure Cost-performance optimization experience in cloud environments Containerization for infra deployments (Docker, Kubernetes) Benefits Competitive salary + performance bonus. Comprehensive health insurance for you and your dependents. Flexible working hours and generous PTO.

LocalEyes Group is a leading provider of Localization Services to the international tech sector with headquarters in Ireland and subsidiaries in Europe. We work with the world's most innovative tech companies to help them grow and expand into new markets. Are you looking for an opportunity to work on a dynamic team passionate about delivering extraordinary localized software on some of the world’s most creative consumer electronic products? We currently have an exciting opportunity for LocQA Testers with Kannada to work on-site at one of the most innovative, multinational and multicultural technology companies. In this role you will have the opportunity to work with the most innovating SW products and to contribute and be part of cutting-edge technologies. You will be joining a highly dynamic company culture where you will be exposed to the latest innovation of technology. You will work onsite as part of a dynamic team and in a fast-paced international environment. You will interact with other localization teams (onsite and offsite) as well as global engineering and QA teams. International Software Quality Engineer with Kannada Job Summary: The Indian Software Localisation Quality Assurance team is responsible for designing, implementing and executing both automated and manual test plans in an effort to assure the quality of our client’s wide variety of software products. We are looking for highly motivated individuals that meet the description below. Responsibilities: Perform manual localisation testing on software, print documents, help and hardware items. Reporting issues found by using internal tools, providing pertinent information and suggestions and following the solution process to its completion. Analysing international functionality issues. Working cross-functional with international software QA centers, engineering teams, translators and project managers in an effort to ensure delivery of world-class products to international markets. Any other duties as required. Depending on experience and skills, duties might also include: Designing, implementing and organising manual test plans. Creating, maintaining and carrying out automated test procedures. Identifying areas of improvement in existing tools and processes, and addressing issues with innovative solutions. Requirements Required skills: Fluent in Kannada and English, with full professional competence. Proficiency in linguistics. Able to represent a Kannada user in all aspects of interacting with a software product. Knowledge of software localization and internationalization. Thrives under pressure in fast-paced environments. Curious and creative in enhancing product quality and user experience. Exceptional attention to detail. Strong analytical, communication, and interpersonal skills. Self-motivated, rapid learner, and exceptional team player. Preferred: Hardware and software power users of Apple products Localisation Quality Assurance experience Strong technical expertise Bonus points for: Expert software power users (Pro Apps, multimedia, productivity). Real-world software engineering experience macOS/iOS software development with Xcode or Swift Software test automation experience Project management experience Education: Bachelor’s degree in Computer Science or Linguistics, or equivalent experience. Benefits Start date: ASAP Duration: 1 year with possibility of extension Location: Hyderabad, India We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Keywords: Jobs in Hyderabad, Tech support jobs, Software testing, QA, Xcode, Swift, ObjC, Python, Ruby, iOS, macOS, software development, Multilingual QA, Multilngual Technical support, OS X, software engineering, IT jobs, Temporary jobs, Contract jobs, Blingual jobs, Jobs with languages, Localisation jobs, Unix, Linux, Tech support jobs, Technical supports jobs, Translator jobs, Language specialist, Jobs, LocalEyes jobs, Permanent jobs, Localization jobs, Translation jobs, Jobs, Multilingual jobs, localisation testing, localization testing, software localisation testing, software localization testing. Bachelor’s degree in Computer Science or Electronic Engineering, or equivalent experience.

Overview Hyland Software is widely known as a great company to work for and a great company to do business with. Being a leader in providing software solution for managing content, processes, and cases for organizations across the globe we enabled more than 20,000 organizations to digitalize their workplaces and transform their operations. Currently we are looking for The Infrastructure Engineer 2. The Infrastructure Engineer 2 is responsible for designing, building, and implementing systems and hybrid cloud solutions in support of our global IT Infrastructure. The position serves as a primary escalation point for advanced infrastructure and user-related issues, ensuring high availability and continuity of critical systems operations. Beyond troubleshooting, you’ll drive continuous improvement by identifying opportunities to optimize and modernize existing systems making a real impact on performance, reliability, and efficiency. What you will be doing Design, build, and implement basic technology platforms and hybrid cloud solutions Safeguard the security, integrity, and confidentiality of the company's supported systems and data; collaborate on and execute basic improvements to maintain and achieve high security posture Design and implement solutions for backup and disaster recovery; participate in the testing and execution of disaster recovery plans and procedures to ensure business continuity Troubleshoot and resolve basic issues and outages; perform problem-solving, root-cause, and post-mortem analyses to drive process improvements Document the design, operation, procedures, and troubleshooting of implemented solutions and technology platforms; compose training materials and conduct training sessions with stakeholders Participate in audits of servers and environment to ensure compliance with established standards, policies and configuration guidelines Collaborate on best practices, standards, and processes for design and administration of systems and solutions Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland’s Information Systems Security Policy. Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland’s Information Systems Security Policy. What will make you successful Bachelor's degree or equivalent experience Experience as a Systems Engineer/Architect Experience working with hybrid cloud solutions Experience working with virtualization technologies Experience working with Windows and Linux server operating systems Good oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact Good data gathering, interviewing, and analytical/problem solving skills Good customer service orientation Good interpersonal skills: able to maintain solid rapport with team members as well as maintain professionalism with those outside of department Good attention to detail Able to thrive in a fast paced, deadline driven environment Experience working with Cisco UCS servers and NetApp storage Experience with scripting and automation - PowerShell, Terraform, Ansible Microsoft Windows or MacOS and Microsoft Office proficiency Good knowledge of Microsoft Windows network environments Up to 5% travel time required Disclaimer: Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job Hyland’s Offering We’re proud of our culture and take employee engagement seriously. By listening to employees’ feedback, we’re able to provide meaningful benefits and programs to our workforce. Learning & Development - development budget (used for certifications, conferences etc..), tuition assistance program, 4,000+ self-paced online courses, instructor-led webinars, mentorship programs, structured on-boarding experience full of trainings, dedicated Learning & Development department supporting our employees. R&D focus – cutting edge technologies, constant modernization efforts, dynamic and innovative environment, dedicated R&D Education Services department to help you grow. Work-life balance culture – flexible work environment and working hours (we are working in task-based system!), possibility to work from home, we value trust, and we believe efficiency does not depend on your actual location, however we would like to spend time together in the office! Well-being - private medical healthcare, life insurance, gym reimbursement. Community Engagement – Volunteer time off (12h/year) Diversity & Inclusion – employee resource groups, inclusion benefits and policies Niceties & Events – snacks and beverages, employee referral program, birthday, baby gifts. If you would like to join the company where honesty, integrity and fairness lie in the bottom of values, where people are truly passionate about technology and dedicated to their work – connect with us! We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, gender identity or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Ready to build the future with AI? At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory , our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI , our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook . Inviting applications for the role of Consultant – Desktop Support & Endpoint Management We are seeking a skilled and proactive Desktop Support & Endpoint Management Consultant with proven experience in managing both Windows and Mac environments. This role involves end-to-end support of desktop infrastructure, software packaging, standard image creation, endpoint security, and system optimization using tools like Microsoft Intune , JAMF , and Autopilot . Responsibilities Diagnose and resolve hardware, software, and connectivity issues for both Windows and macOS platforms. Provide second-level support to end-users and escalate complex issues where needed. Install, configure, and maintain operating systems, business applications, drivers, and utilities on desktops and laptops. Manage onboarding of new devices with pre-defined configurations and tools. Create, update, and maintain standard desktop and laptop images for both Windows and Mac devices. Ensure systems are patched and up to date with the latest OS and software updates. Package and deploy software applications using automation tools and endpoint management platforms. Collaborate with teams to test and roll out enterprise software packages. Create and maintain technical documentation for installation procedures, system configurations, imaging, and troubleshooting guides. Ensure adherence to IT and security policies and assist in compliance-related audits. Provide user support via remote tools or in person. Train users on hardware/software usage and support onboarding of new employees. Monitor system and device performance and provide recommendations for improvements. Track incidents and resolution metrics for continual service improvement. Enforce endpoint security practices including encryption, antivirus, and patch compliance. Administer Microsoft Intune, JAMF, and Autopilot for device enrolment , policy enforcement, and asset lifecycle management. Qualifications we seek in you! Minimum Qualifications / Skills Bachelor's degree in information technology, Computer Science, or a related field. Strong knowledge of Windows 10/11 and macOS Monterey/Ventura Experience with Microsoft Intune, JAMF Pro, and Autopilot for endpoint management Proficiency in software packaging and scripting (PowerShell, Bash) Working knowledge of imaging tools (SCCM/MDT/JAMF Imaging/DEP) Familiarity with networking concepts, Active Directory, and basic security practices Excellent troubleshooting and problem-solving skills Strong interpersonal, communication, and customer service skills Ability to document processes clearly and train end users Preferred Qualifications/ Skills Microsoft 365 Certified: Modern Desktop Administrator Associate (MD-100/MD-101) JAMF 200/300 Certification (for macOS management) ITIL Foundation Certification (a plus) Experience in enterprise environments with 1000+ endpoints Why join Genpact? Lead AI-first transformation – Build and scale AI solutions that redefine industries Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career —Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up . Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Consultant Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jul 16, 2025, 7:30:53 AM Unposting Date Ongoing Master Skills List Consulting Job Category Full Time

Job Summary: We are seeking a skilled and customer-focused IT Desktop Support Engineer to provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. The ideal candidate will be responsible for troubleshooting desktop environments, managing user accounts, and ensuring seamless day-to-day IT operations. Key Responsibilities: Provide first and second-level support to end users for hardware, software, and networking issues. Install, configure, and maintain desktop and laptop computers, printers, phones, and other peripherals. Troubleshoot system and network problems, diagnosing and resolving hardware/software faults. Support operating systems including Windows, macOS, and occasionally Linux. Respond to and resolve support tickets in a timely and efficient manner. Set up new user accounts and profiles in Active Directory / Microsoft 365. Maintain inventory of IT assets and ensure proper documentation. Assist in the management of IT security tools, antivirus, patches, and updates. Collaborate with other IT team members to support projects and deployments. Escalate unresolved issues to appropriate internal teams or vendors. Required Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience). 2+ years of experience in desktop support, helpdesk, or similar IT support role. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Provident Fund Work Location: In person

We are looking for a skilled Desktop Support Engineer with 2 years of experience to provide technical assistance and support for hardware, software, and network-related issues. The ideal candidate should have strong troubleshooting skills, excellent communication, and the ability to resolve technical problems efficiently. Key Responsibilities: Provide desktop, laptop, printer, and peripheral hardware support (installation, configuration, troubleshooting). Install, configure, and troubleshoot Windows OS, MS Office, and other software applications . Assist in network troubleshooting (LAN/Wi-Fi, VPN, IP configurations). Resolve user issues related to login, email, and system performance . Perform regular system maintenance, updates, and antivirus checks . Set up and manage user accounts, permissions, and access controls . Document and maintain records of support requests and resolutions. Coordinate with vendors for hardware/software repairs and warranty claims. Provide remote support when required. Ensure compliance with company IT policies and security standards. Required Skills & Qualifications: 2 years of experience in desktop support, IT helpdesk, or technical support . Strong knowledge of Windows OS (Windows 10/11), MS Office, and basic networking . Familiarity with Active Directory, DNS, DHCP, and troubleshooting tools . Experience with hardware troubleshooting (PCs, laptops, printers, etc.) . Basic understanding of IT security practices and antivirus management . Excellent problem-solving and communication skills . Ability to work independently and in a team environment. IT certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus. Preferred Qualifications: Knowledge of macOS/Linux support is an advantage. Experience with ticketing systems (ServiceNow, Jira, etc.) . Familiarity with remote desktop tools (TeamViewer, AnyDesk, etc.) . Benefits (if applicable): Health insurance Paid leaves Performance bonuses Career growth opportunities Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹24,000.00 per month Shift: Day shift Education: Diploma (Required) Experience: Desktop support: 1 year (Required) Work Location: In person

About Company Founded in 2011, ReNew, is one of the largest renewable energy companies globally, with a leadership position in India. Listed on Nasdaq under the ticker RNW, ReNew develops, builds, owns, and operates utility-scale wind energy projects, utility-scale solar energy projects, utility-scale firm power projects, and distributed solar energy projects. In addition to being a major independent power producer in India, ReNew is evolving to become an end-to-end decarbonization partner providing solutions in a just and inclusive manner in the areas of clean energy, green hydrogen, value-added energy offerings through digitalisation, storage, and carbon markets that increasingly are integral to addressing climate change. With a total capacity of more than 13.4 GW (including projects in pipeline), ReNew’s solar and wind energy projects are spread across 150+ sites, with a presence spanning 18 states in India, contributing to 1.9 % of India’s power capacity. Consequently, this has helped to avoid 0.5% of India’s total carbon emissions and 1.1% India’s total power sector emissions. In the over 10 years of its operation, ReNew has generated almost 1.3 lakh jobs, directly and indirectly. ReNew has achieved market leadership in the Indian renewable energy industry against the backdrop of the Government of India’s policies to promote growth of this sector. ReNew’s current group of stockholders contains several marquee investors including CPP Investments, Abu Dhabi Investment Authority, Goldman Sachs, GEF SACEF and JERA. Its mission is to play a pivotal role in meeting India’s growing energy needs in an efficient, sustainable, and socially responsible manner. ReNew stands committed to providing clean, safe, affordable, and sustainable energy for all and has been at the forefront of leading climate action in India. Job Description Provide end-to-end IT support for VIP users, especially the CEO and management group. Ensure optimal performance and uptime of Apple (macOS and iOS) and Windows devices used by VIPs. Deliver high levels of responsiveness, discretion, and professionalism. Lead and manage a team of DSS engineers operating on a 24x7 shift basis. Monitor team performance, provide coaching, and ensure adherence to SLAs. Coordinate shift schedules and maintain consistent support coverage. Oversee daily IT infrastructure operations and end-user support activities. Ensure adherence to IT policies, procedures, and best practices. Coordinate IT support for company-wide events, including AUDIO/VIDEO setup and troubleshooting. Provide expert support for Apple platforms (macOS and iOS). Job Description Provide end-to-end IT support for VIP users, especially the CEO and management group. Ensure optimal performance and uptime of Apple (macOS and iOS) and Windows devices used by VIPs. Deliver high levels of responsiveness, discretion, and professionalism. Lead and manage a team of DSS engineers operating on a 24x7 shift basis. Monitor team performance, provide coaching, and ensure adherence to SLAs. Coordinate shift schedules and maintain consistent support coverage. Oversee daily IT infrastructure operations and end-user support activities. Ensure adherence to IT policies, procedures, and best practices. Coordinate IT support for company-wide events, including AUDIO/VIDEO setup and troubleshooting. Provide expert support for Apple platforms (macOS and iOS).

We’re looking for an experienced IT Manager to lead end-user support, device lifecycle management, and cloud app administration at Z47’s Mumbai office. This role requires deep hands-on expertise across macOS/Windows , Intune/Jamf , Azure AD , and modern IT security practices , supporting a high-performance team, senior leadership stakeholders (CXOs/VP/MD, etc) in a fast-paced environment. What You’ll Own: Workstation provisioning and lifecycle – Setup and maintain laptops (macOS/Windows), mobile devices, and accessories. User access and identity – Manage Azure AD, Single Sign-On (SSO), and Multi-Factor Authentication (MFA). MDM & Endpoint Security – Administer and automate device policies using Microsoft Intune, Jamf, or other tools. Cloud App Administration – Manage accounts and configurations for Office 365, Google Workspace, Zoom, etc. Onboarding & Offboarding – Ensure seamless Day 1 onboarding and secure offboarding with IT access controls. Network & Connectivity – Handle basic LAN/Wi-Fi troubleshooting, VPN access, printer setups, and video conferencing. Asset & Vendor Management – Maintain IT inventory, licenses, procurement, and liaise with external vendors/support teams. Automation & Reporting – Build scripts or dashboards for compliance reporting, device status, and support ticket metrics. What You Bring: 4–8 years of experience in IT support or system administration roles. Strong hands-on knowledge of macOS and Windows environments. Experience with Microsoft Intune, Jamf Pro, or other MDM tools. Familiarity with AI tools. Experience with AV hardware and conference room setups. Proficient with Azure Active Directory, Office 365 administration, and conditional access policies. Scripting skills in Bash, PowerShell, or Python to automate routine tasks. Working knowledge of basic network troubleshooting, VPNs, and terminal commands. A customer-first mindset with a willingness to go the extra mile to resolve issues. Bonus (Nice to Have): Prior experience working in early-stage or VC-backed startups. Exposure to SCCM for patch management and imaging. Understanding of compliance (ISO/SOC2) or data loss prevention practices.

Ascentt is building cutting-edge data analytics & AI/ML solutions for global automotive and manufacturing leaders. We turn enterprise data into real-time decisions using advanced machine learning and GenAI. Our team solves hard engineering problems at scale, with real-world industry impact. We’re hiring passionate builders to shape the future of industrial intelligence. Job Summary We are seeking an experienced IT Asset Manager to oversee the lifecycle management of IT hardware and software assets, primarily focusing on company-issued laptops (Windows and Mac). This role is responsible for maintaining an accurate inventory, ensuring timely software updates and patching, and implementing centralized management practices to support compliance, security, and operational efficiency. Key Responsibilities Asset Lifecycle Management Maintain accurate records of IT assets, including assignment, location, lifecycle status, and warranty details. Oversee procurement, deployment, maintenance, and decommissioning of laptops and peripherals. Implement and enforce policies related to hardware and software asset usage. Software Update & Patch Management Manage centralized software deployment and patching using tools such as Microsoft Intune, Jamf, or similar. Ensure regular updates, security patches, and compliance across Windows and macOS endpoints. Monitor and report patch compliance and address non-compliant systems. Endpoint Configuration & Compliance Define and enforce standard operating environments (SOE) for Windows and Mac devices. Apply configuration policies, security baselines, and MDM (Mobile Device Management) practices. Support remote device setup, configuration, and management. Vendor & License Management Track and manage software licenses, ensuring compliance with vendor agreements. Coordinate with procurement for license renewals and hardware purchases. Liaise with vendors and support teams for escalated issues or warranty claims. Reporting & Auditing Generate regular reports on asset inventory, license usage, and patch compliance. Prepare for and support internal or external IT audits. Identify opportunities for cost optimization and risk reduction. Qualifications Bachelor’s degree in Information Technology, Computer Science, or related field. 4+ years of experience in IT asset management or endpoint management. Hands-on experience with tools like Microsoft Intune, Jamf, SCCM, or equivalent. Strong understanding of Windows and macOS administration, patching, and configuration management. Familiarity with ITIL practices and asset lifecycle frameworks. Excellent organizational, analytical, and communication skills. Preferred Skills ITIL or related certification (e.g., CSAM, CHAMP). Experience with automated software deployment solutions. Knowledge of cybersecurity principles and endpoint protection tools.

Position: System Administrator-L1 Experience : 1-4 Years Location: Thane (Should be Thane city Local only) Shift time: 24/7 Rotational Mode Of Work: Onsite Only(Must) Availability: ASAP Job Role We are seeking a highly motivated and skilled Desktop Support Engineer to provide technical assistance and support to our employees. The Desktop Support Engineer will be responsible for maintaining, troubleshooting, and upgrading all end-user computing equipment, including desktops, laptops, printers, and mobile devices. This role requires excellent problem-solving skills, a strong customer service orientation, and a solid understanding of IT infrastructure and software. * Experience: * Minimum of 1-2 years of experience in a desktop support or similar IT support role. * Proven experience supporting Windows (Windows 10, Windows 11) and macOS operating systems. * Experience with ticketing systems (e.g., Jira Service Desk, Zendesk, ServiceNow). * Familiarity with Active Directory, Group Policy, and basic network concepts (TCP/IP, DNS, DHCP). * Experience with remote support tools (e.g., TeamViewer, AnyDesk, Remote Desktop). Key Responsibilities: * End-User Support: * Provide first- and second-level technical support to end-users via in-person, phone, email, and remote tools. * Diagnose and resolve hardware and software issues on desktops, laptops, peripherals, and mobile devices (Windows, macOS, iOS, Android). * Respond to and resolve IT support tickets in a timely and efficient manner, adhering to established SLAs. * Escalate complex issues to senior IT staff or relevant vendors when necessary. * Hardware & Software Management: * Install, configure, and deploy new workstations, laptops, and other IT equipment. * Perform routine maintenance, upgrades, and repairs on hardware components. * Install, configure, and troubleshoot operating systems (Windows, macOS) and a variety of applications (e.g., Microsoft Office suite, communication tools, business-specific software). * Manage and maintain IT asset inventory, including tracking hardware and software licenses. * Network & Connectivity: * Assist with basic network troubleshooting (e.g., Wi-Fi connectivity, wired connections, VPN issues). * Set up and configure network printers and other shared devices. * Security & Compliance: * Ensure compliance with IT security policies and procedures. * Assist with virus and malware removal and prevention. * Implement and maintain data backup and recovery procedures for end-user devices. * Documentation & Training: * Create and maintain clear and concise technical documentation, including knowledge base articles, troubleshooting guides, and procedural manuals. * Provide basic training to end-users on IT systems and applications. * Collaboration: * Collaborate with other IT team members to resolve complex issues and improve IT services. * Participate in IT projects as assigned. * Education: * Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience. * Added Advantage / Preferred *Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), ITIL Foundation) are a plus Key Skills : * Strong problem-solving and analytical skills. * Excellent verbal and written communication skills. * Exceptional customer service and interpersonal skills. * Ability to work independently and as part of a team. * Ability to prioritise tasks and manage time effectively in a fast-paced environment. * Detail-oriented and highly organised.

Role- Lead Technical Support -L3| WFH Candidates should be from Delhi/NCR Required Technical Skills: Windows OS / macOS troubleshooting ISP, Hardware support LAN/WAN troubleshooting Microsoft 365, Outlook, Teams support Active Directory and Group Policy basics Networking fundamentals (IP, DNS, DHCP) Remote support tools (e.g., TeamViewer, Remote Desktop) Ticketing systems (e.g., ServiceNow, Jira) Operating systems (Windows 2000, 2003, XP, Vista, Win 7) VPN, Router Incident Resolution: Troubleshoot and resolve moderately complex hardware, software, and network issues. Handle tickets escalated from L2/L3 support for global market. Weekly Offs- Roster Based Work from Home Budget-Upto 9LPA

This role is for one of the Weekday's clients Min Experience: 3 years Location: Gurugram JobType: full-time We are seeking an experienced and customer-focused Triage Support Specialist to join our IT Service Desk team. This individual will play a key role in delivering exceptional end-user support across multiple platforms, ensuring that employees are empowered to perform at their best through efficient use of technology. Requirements Key Responsibilities: Serve as the first point of contact for technical support via tickets, in-person, chat, email, video, and phone. Provide timely investigation and resolution of issues; escalate complex problems to the appropriate teams when needed. Lead IT onboarding sessions for new hires and assist with Day 1 setup logistics. Maintain clear and comprehensive documentation of support cases and solutions. Create and maintain self-service knowledge bases and user guides to reduce recurring support requests. Manage software license request workflows, including approvals and compliance tracking. Conduct end-user training sessions and develop documentation to empower employees to resolve minor issues independently. Participate in on-call support rotations and offer flexibility to work evenings, nights, or holidays based on business needs. Preferred Experience & Skills: 3+ years of experience in an end-user IT support or helpdesk role. Proficient with macOS and Apple hardware, including JAMF for administration. Strong working knowledge of Windows 10/PC environments. Demonstrated diagnostic and troubleshooting skills with a methodical approach to problem-solving. Clear and effective communication skills for explaining technical issues to both technical and non-technical users. Calm and empathetic demeanor, particularly under pressure or during urgent technical incidents. Familiarity with the following technologies and tools is highly desirable: Operating Systems & Hardware: macOS, Windows 10, Apple devices Collaboration & Communication: Slack, Zoom, VoIP IT Tools: JIRA, Confluence, Okta, Google Workspace, Meraki, Oomnitza Personal Attributes: Self-motivated with a strong desire for continuous technical growth. Strong organizational and multitasking abilities. A collaborative team player who thrives in both independent and team settings. Customer-first mindset with a dedication to providing excellent service

Job Description We are seeking a motivated and skilled L2 IT Engineer to join our team. The candidate will handle day-to-day IT troubleshooting tasks, manage endpoint protection, resolve tickets, and support network infrastructure. This is an excellent opportunity for an IT professional with a strong foundation in troubleshooting and network management. Key Responsibilities Provide L2 technical support for users on issues related to Windows/macOS, system access, and application setups. Administer and troubleshoot OKTA Identity Cloud including user provisioning, deprovisioning, MFA, and SSO configurations. Manage and support Microsoft Office 365, Active Directory (on-prem & Azure AD), and end-user access controls. Install, configure, and resolve issues related to desktops, laptops, printers, and other IT peripherals. Assist in the setup, monitoring, and troubleshooting of network devices including firewalls, switches, and routers. Collaborate with internal IT and InfoSec teams to support compliance with internal policies and audits. Maintain documentation for processes, known issues, and standard operating procedures. Handle escalations from L1 support and ensure timely resolution of issues within SLA. Participate in IT onboarding/offboarding processes and assist in asset management. Requirements 4+ years of hands-on experience in IT support, with at least 2+ years in L2-level troubleshooting. Proficiency in supporting and managing Microsoft Office 365, OKTA, and Active Directory. Strong experience in Windows and Mac OS installation and troubleshooting. Knowledge of endpoint protection tools (Sophos, Bitdefender, Quick Heal, etc. Familiarity with networking concepts and devices firewalls, switches, routers. Strong problem-solving skills and ability to manage multiple issues concurrently. Good communication skills with the ability to provide end-user training and guidance. Exposure to IT ticketing systems like JIRA, Zoho Desk, Freshservice, or ServiceNow is a plus. What We Offer A talented and dedicated team passionate about creating exceptional products. Competitive compensation, including benefits, and a culture that values work-life balance. Why Lognormal? Be part of a fast-scaling, tech-driven organization at the forefront of innovation. Opportunity to shape IT infrastructure and support frameworks across a global setup. Work with a talented, collaborative, and inclusive team that values ownership and continuous learning. Lead or contribute to critical technology projects that have real business impact. Attractive Compensation Competitive compensation tailored to experience and value. Comprehensive medical insurance benefits. A professional environment that values clarity, efficiency, and long-term thinking. (ref:hirist.tech)

Overview Hyland Software is widely known as a great company to work for and a great company to do business with. Being a leader in providing software solution for managing content, processes, and cases for organizations across the globe we enabled more than 20,000 organizations to digitalize their workplaces and transform their operations. Currently we are looking for The Infrastructure Engineer 2. The Infrastructure Engineer 2 is responsible for designing, building, and implementing systems and hybrid cloud solutions in support of our global IT Infrastructure. The position serves as a primary escalation point for advanced infrastructure and user-related issues, ensuring high availability and continuity of critical systems operations. Beyond troubleshooting, you’ll drive continuous improvement by identifying opportunities to optimize and modernize existing systems making a real impact on performance, reliability, and efficiency. What You Will Be Doing Design, build, and implement basic technology platforms and hybrid cloud solutions Safeguard the security, integrity, and confidentiality of the company's supported systems and data; collaborate on and execute basic improvements to maintain and achieve high security posture Design and implement solutions for backup and disaster recovery; participate in the testing and execution of disaster recovery plans and procedures to ensure business continuity Troubleshoot and resolve basic issues and outages; perform problem-solving, root-cause, and post-mortem analyses to drive process improvements Document the design, operation, procedures, and troubleshooting of implemented solutions and technology platforms; compose training materials and conduct training sessions with stakeholders Participate in audits of servers and environment to ensure compliance with established standards, policies and configuration guidelines Collaborate on best practices, standards, and processes for design and administration of systems and solutions Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland’s Information Systems Security Policy. Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland’s Information Systems Security Policy. What Will Make You Successful Bachelor's degree or equivalent experience Experience as a Systems Engineer/Architect Experience working with hybrid cloud solutions Experience working with virtualization technologies Experience working with Windows and Linux server operating systems Good oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact Good data gathering, interviewing, and analytical/problem solving skills Good customer service orientation Good interpersonal skills: able to maintain solid rapport with team members as well as maintain professionalism with those outside of department Good attention to detail Able to thrive in a fast paced, deadline driven environment Experience working with Cisco UCS servers and NetApp storage Experience with scripting and automation - PowerShell, Terraform, Ansible Microsoft Windows or MacOS and Microsoft Office proficiency Good knowledge of Microsoft Windows network environments Up to 5% travel time required Disclaimer: Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job Hyland’s Offering We’re proud of our culture and take employee engagement seriously. By listening to employees’ feedback, we’re able to provide meaningful benefits and programs to our workforce. Learning & Development- development budget (used for certifications, conferences etc..), tuition assistance program, 4,000+ self-paced online courses, instructor-led webinars, mentorship programs, structured on-boarding experience full of trainings, dedicated Learning & Development department supporting our employees. R&D focus – cutting edge technologies, constant modernization efforts, dynamic and innovative environment, dedicated R&D Education Services department to help you grow. Work-life balance culture– flexible work environment and working hours (we are working in task-based system!), possibility to work from home, we value trust, and we believe efficiency does not depend on your actual location, however we would like to spend time together in the office! Well-being- private medical healthcare, life insurance, gym reimbursement. Community Engagement– Volunteer time off (12h/year) Diversity & Inclusion– employee resource groups, inclusion benefits and policies Niceties & Events– snacks and beverages, employee referral program, birthday, baby gifts. If you would like to join the company where honesty, integrity and fairness lie in the bottom of values, where people are truly passionate about technology and dedicated to their work – connect with us! We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, gender identity or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Area(s) of responsibility About Us : Birlasoft combines the power of domain, enterprise, and digital technologies to reimagine business processes for customers and their ecosystem. Its consultative and design thinking approach makes societies more productive by helping customers run businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,200+ professionals, is committed to continuing the Group's 170-year heritage of building sustainable communities. Responsibilities Candidate must know English. Install, configure, and maintain computer systems, applications, and mobile devices. Manage and update the desktop environment, including patches, updates, and security measures. Develop and implement solutions to improve the end-user computing experience. Create and maintain documentation for systems, processes, and procedures. Train and assist users in utilizing computer equipment and software effectively. Collaborate with IT teams and vendors to resolve complex technical issues. Ensure compliance with company IT policies and security protocols. Design, implement, and maintain MacOS environments, ensuring optimal performance and user experience. Troubleshoot and resolve hardware, software, and network issues specific to Mac systems. Administer and manage Apple devices using Mobile Device Management (MDM) tools like Jamf or Intune. Deploy software updates, patches, and security configurations across Mac devices. Provide technical support and training to end users for Mac systems and applications. Collaborate with cross-functional IT teams to integrate Mac devices with existing systems and workflows. Provide advanced technical support for end-user computing devices, including desktops, laptops, mobile devices, and peripherals. Troubleshoot and resolve escalated issues related to hardware, software, and network connectivity. Manage device configurations, updates, and security policies using tools like SCCM, Intune, or similar endpoint management systems. Support onboarding and offboarding processes, including account setup and device deployment. Collaborate with Level 1 support teams to ensure seamless issue escalation and resolution Assist in the implementation of new technologies and upgrades to enhance the end-user experience. Monitor system performance and provide recommendations for improvements. Knowledge of networking fundamentals, including VPN, firewalls etc Administer and monitor identity services, such as Active Directory, Azure AD, or other IAM platforms. Manage Single Sign-On (SSO), Multi-Factor Authentication (MFA), and password management systems. Troubleshoot and resolve issues related to access control and user authentication. Familiarity with directory services (e.g., Active Directory, LDAP) and cloud-based identity solutions (e.g., Azure AD, AWS IAM).

Job Title: IT Desktop Support – Team Lead Experience : 8+ Years Location : Hyderabad Job Type : Full-time / Permanent Reporting To : IT Manager / Infrastructure Head Job Summary: We are looking for a highly skilled and experienced IT Desktop Support Team Lead to oversee day-to-day operations of the desktop support team. The ideal candidate will possess deep technical expertise, leadership qualities, and a passion for delivering excellent user support and infrastructure stability across the organization. Key Responsibilities: Lead and mentor a team of desktop support engineers. Manage and prioritize daily support tickets and ensure SLA adherence. Provide L1 and L2 technical support for desktops, laptops, printers, mobile devices, and video conferencing systems. Escalate unresolved issues to L3 teams or external vendors when necessary. Oversee user account management in Active Directory, Exchange, O365, etc. Coordinate new user onboarding/offboarding processes (hardware/software provisioning). Ensure timely patching, antivirus updates, and compliance with security policies. Maintain hardware/software inventory and lifecycle management. Document SOPs, troubleshooting guides, and incident reports. Drive continuous improvement through trend analysis and root cause investigations. Coordinate IT support for internal events, office relocations, and business continuity activities. Conduct regular team meetings, training, and performance reviews. Technical Skills: Strong hands-on experience in Windows 10/11, macOS, and MS Office 365. Knowledge of Active Directory, DNS, DHCP, SCCM/Intune, MDM solutions. Experience with ticketing systems like ServiceNow, JIRA, or Zendesk. Basic understanding of networking concepts (LAN, WAN, VPN, TCP/IP). Exposure to ITIL framework and service desk metrics/KPIs. Scripting knowledge (PowerShell or similar) is a plus. Leadership & Soft Skills: Excellent communication, interpersonal, and customer service skills. Proven experience in team management or mentoring roles. Ability to multitask, prioritize, and work under pressure. Analytical mindset with a proactive problem-solving approach. Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field. Certifications like ITIL, MCP, CompTIA A+/N+, or MCSA preferred.

Sr. Cloud Infrastructure Engineer — Build the Backbone of Mission-Critical Software (On-site only) Ajmera Infotech is a planet-scale engineering firm powering NYSE-listed clients with a 120+ strong team of elite developers. We build fail-safe, compliant software systems that cannot go down — and now, we’re hiring a senior cloud engineer to help scale our infrastructure to the next level. Why You’ll Love It Terraform everything — Zero-click, GitOps-driven provisioning pipelines Hardcore compliance — Build infrastructure aligned with HIPAA, FDA, and SOC2 Infra across OSes — Automate for Linux, MacOS, and Windows environments Own secrets & state — Use Vault, Packer, Consul like a HashiCorp champion Team of pros — Collaborate with engineers who write tests before code Dev-first culture — Code reviews, mentorship, and CI/CD by default Real-world scale — Azure-first systems powering critical applications Requirements Key Responsibilities Design and automate infrastructure as code using Terraform, Ansible, and GitOps Implement secure secret management via HashiCorp Vault Build CI/CD-integrated infra automation across hybrid environments Develop scripts and tooling in PowerShell, Bash, and Python Manage cloud infrastructure primarily on Azure, with exposure to AWS Optimize for performance, cost, and compliance at every layer Support infrastructure deployments using containerization tools (e.g., Docker, Kubernetes) Must-Have Skills 3–8 years in infrastructure automation and cloud engineering Deep expertise in Terraform (provisioning, state management) Hands-on with HashiCorp Vault, Packer, and Consul Strong Azure experience Proficiency with Ansible and GitOps workflows Cross-platform automation: Linux, MacOS, Windows CI/CD knowledge for infra pipelines REST API usage for automation tasks PowerShell, Python, and Bash scripting Nice-to-Have Skills AWS exposure Cost-performance optimization experience in cloud environments Containerization for infra deployments (Docker, Kubernetes) Benefits What We Offer Competitive salary package with performance-based bonuses. Comprehensive health insurance for you and your family. Flexible working hours and generous paid leave. High-end workstations and access to our in-house device lab. Sponsored learning: certifications, workshops, and tech conferences.

About the Role: We are looking for a Systems Administrator based in India to join our globally distributed IT infrastructure team. This individual will play a key role in supporting and managing our cloud infrastructure, enterprise endpoints, and security platforms. The role requires technical hands-on experience, a problem-solving mindset, and the ability to work collaboratively with teams across time zones. You’ll work in a modern, cloud-first environment using platforms such as AWS, Azure, GCP, and support a diverse endpoint environment of Windows, macOS, and Chrome OS. The ideal candidate brings attention to detail, ownership, and willingness to learn and grow with emerging technologies. Key Responsibilities: Cloud & Server Operations: Support provisioning and maintenance of resources in AWS, Azure, and GCP. Manage Windows Server and Linux-based systems in both cloud and on-premise environments. Assist with scripting and automation of infrastructure tasks using PowerShell, Bash, or Python. Endpoint Management: Configure and support end-user devices running Windows, macOS, and Chrome OS. Utilize tools like Microsoft Intune, Jamf, WorkspaceOne, Automox, and Google Admin Console to enforce policies, deploy applications, and manage compliance. SaaS & Identity Access Management: Administer SaaS platforms, including Google Workspace, Zoom, Slack, and internal tools. Support user access management using Entra ID, Okta, and Active Directory. Implement and support Single Sign-On (SSO), MFA, and access controls. Security & Patch Management: Apply patches and updates across endpoints and servers to ensure compliance and maintain system stability. Work closely with InfoSec to remediate vulnerabilities and establish secure configuration baselines. Maintain detailed system documentation and standard operating procedures. Incident Response & Support: Provide Level 2 and Level 3 support, resolving escalated issues related to infrastructure and systems. Participate in on-call rotation for global support coverage, including triage and incident response for critical systems. Follow defined SLAs and contribute to post-incident reviews and process improvements. Team Collaboration: Work closely with infrastructure teams in other regions (US, EMEA) and support cross-functional initiatives. Participate in global projects involving Networking, Security, and DevOps teams. Contribute to knowledge-sharing sessions and process standardization across regions. Qualifications: 3–5 years of experience in Systems Administration or IT Infrastructure roles. Strong experience in public cloud environments (Azure, AWS, or GCP). Hands-on with Windows/Linux servers, identity platforms, and enterprise endpoint management. Familiarity with scripting (PowerShell, Python, or Bash) and automation tools. Ability to troubleshoot complex technical issues across multiple platforms. Comfortable working in a remote and global team environment, with flexibility in work hours. Preferred (Not Mandatory): Experience with international enterprise environments. Exposure to security frameworks and compliance (ISO 27001, SOC 2, etc.). Certifications such as Microsoft Certified: Azure Administrator, AWS SysOps, or Google Associate Cloud Engineer. We have ambitious goals and need people that are dynamic, desire to be part of something greater than they are, and are passionate about having secure technology. You have a chance to be part of a company that is changing how people think about IT and security. Your creativity will be highly valued and your nerdiness will seem normal. If you want a place where you can grow and make an impact, this is it.