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Customer Service Manager , Mac and iOS Repairing Experience Umang Business Consultant

6.0 - 10.0 years

5 - 7 Lacs

kolkata

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Job Title: Customer Service Manager - Mac & iOS Repairing Experience - Kolkata Experience Required: 7-8 years Role Overview: The Customer Service Manager will lead and oversee the customer service team to ensure exceptional service delivery and high customer satisfaction customer service . He / she should have experience with at least 6-7 years in Apple product repair (Mac & iOS) support environment. A person with a Service Engineering ( Apple Products - Mobile Repairing, Laptop Repairing ) background would be great ! Key Responsibilities Lead and mentor the customer service team, ensuring adherence to quality standards and service SLAs. Resolve complex and escalated customer complaints prof...

Posted 2 days ago

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