209 Mac Support Jobs - Page 9

Designation: Technical Support Consultant Roles and Responsibilities: Be part of a 24x7 Grade Service Desk Team. Triage issues coming from all channels such as phone (Inbound & Outbound), chats, email web portal (Omni Channel). Prioritize customer urgency and issues. Search and reuse information from internal information repositories. Log all incidents, requests, and customer interactions into the case management system. Drive issues through the organization with urgency. Assess customer sentiment at all stages during communication. Communicate verbally or in writing with the appropriate level of etiquette, timeliness, and professionalism. Understand the business impact of issues. Stay calm ...

JD for L1 Mac Support 24x7 Support for Cognizant IT Excellent written and verbal communication skills ITIL Incident, Change and Service Request Management. Installing, configuring, and troubleshooting desktop pcs, laptops, and networks in a heterogenous technology environment Ability to perform remote troubleshooting and provide clear instructions Conduct on floor support on resolving the reported issues. Direct unresolved issues to the next level of support personnel Report customer feedback and potential product requests Proven work experience as a Support Engineer or similar role Hands-on experience with Windows/Linux/Mac OS environments Working knowledge of office automation products and...

JD for L1 Mac Support 24x7 Support for Cognizant IT Excellent written and verbal communication skills ITIL Incident, Change and Service Request Management. Installing, configuring, and troubleshooting desktop pcs, laptops, and networks in a heterogenous technology environment Ability to perform remote troubleshooting and provide clear instructions Conduct on floor support on resolving the reported issues. Direct unresolved issues to the next level of support personnel Report customer feedback and potential product requests Proven work experience as a Support Engineer or similar role Hands-on experience with Windows/Linux/Mac OS environments Working knowledge of office automation products and...

IT Support Analyst Years of experience- 2-5 Years MAC OS Windows OS Microsoft Applications (Outlook, Teams, Office) Okta, Slack, Zoom, O365, AWS, Azure. MDM platforms include SCCM, JAMF, Intune Communication skill (Good in English written & Spoken). Articulate Issue / Working with team in India and outside of India Open to flexible working hours Flexibility to work extended hours to meet business critical requirements. Additional Support Details: In addition to the above skills: Interacted with international users Ability to read people and gauge situation for criticality Quick in decision making Leverage global support model Know how and when to escalate to next level

Job Title : Manager IT Infra Enabling Function Job Location : Bangalore / Pune, India Job summary: We are seeking an experienced and proactive IT Infrastructure Manager to lead and manage our organizations IT operations across India and the US. This role involves overseeing desktop support, infrastructure management, procurement, and data security, while ensuring seamless collaboration between cross-border teams. The ideal candidate will be a hands-on leader with strong technical expertise and people management skills. Responsibilities: IT Infrastructure Management Oversee and maintain all IT systems, networks, and hardware across offices in India and the US. Ensure high availability, scalab...

Hello Everyone, We are hiring from technical support international voice process for one of the Big4 clien t. Kindly reach me on 9353629875 soumya.s@dynpro.in Technical Support (International Voice Process) Payroll: Dynpro ( Contract2Hire) Experience: 0- 3 Years Graduation Rotational Shift Work Location: Hyderabad ( Mind Space ) Hybrid Model Mandatory Skills: Excellent written, verbal, listening, analytical and logical skills. Easily grasp and communicate complex ideas. Excellent problem solving skills. Knowledge of MS Office 2016 including Outlook, Exchange Servers, Office 365 Knowledge of computer Hardware and Software troubleshooting. Knowledge of Operating Systems like Window 7, 8,8.1 an...

Key Responsibilities: Provide hands-on technical support for desktops, laptops (Windows/macOS), peripherals, and mobile devices for office and remote users. Diagnose and resolve issues related to hardware, software, printers, and basic network connectivity. Manage user onboarding/offboarding activities including laptop setup, user account provisioning, and software configuration. Administer Microsoft 365 (Outlook, Teams, SharePoint) and maintain user permissions through Entra ID / Active Directory. Use Microsoft Intune to configure, enroll, and secure devices under Mobile Device Management (MDM). Handle IT service requests and incidents through ticketing systems (e.g., FreshService), ensurin...

Provide support to Mac OS, Desktops, Printers, and other peripherals etc. either on field or remotely desktop support On-site support, and support for Remote sites and work-from-home computing Diagnosing, verifying, recording and reporting downtime and providing immediate notification for all incidents Diagnosing & troubleshooting virus problems that can be fixed using antivirus tool deployed Re-installation of the anti-virus packages corrupted or deleted by the users Installation / Reinstallation of mail client software on users desktops/Laptops Install / configure/update e-mail software at client site. Configuration of client's PC Day to day troubleshooting activities Help in upgrade the v...

we are looking for a skilled System Administrator to join our team. Thefir ideal candidate should have a strong background in managing Servers, Firewalls ,and Enterprise Anti-Virus solutions. Perks and benefits mobile bill