297 Mac Support Jobs - Page 6

macOS-based systems routine maintenance Deploy, configure, and manage macOS devices Support for other MDM (Mobile Device Management) Document support issues, resolutions, and processes in a ticketing system (e.g., Jira, ServiceNow).

JAMF Desktop Engineer Location# Chennai/Pune/Bangalore/Remote Certification: JAMF 200 Certified Experience 3 to 5 years in Apple Device Management with JAMF SAlary Up 15 LPA Roles & Responsibilities: Administer and support Apple devices (macOS, iOS, iPadOS) using Jamf pro Configure and manage device enrolment via Apple Business Manager (ABM) Create and manager configuration profiles, policies and patch management workflows Move JAMF Infr manager from HMH AWS to JAMF Cloud with Azure Entra ID Ensure compliance with corporate security standards on Apple endpoints Provide L2/L3 support Maintain documentation Collaborate with Infosec Additional requirements: Knowledge on Scripting (Bash, Python)...

Responsibilities: * Manage Windows & Linux servers, troubleshoot issues. * Collaborate with IT team on projects, maintain systems. * Configure Active Directory, ensure data security. Assistive technologies Leave encashment

Job Summary: The IT Hardware and Repair Technician is responsible for the installation, maintenance, troubleshooting, and physical repair of IT hardware equipment across the organization. This role ensures timely diagnostics and repair of desktops, laptops, printers, monitors, and other peripheral devices, supporting business continuity and minimizing equipment downtime. Key Responsibilities: Install (Linux Windows and MacOS), configure, and maintain IT hardware, including desktops, laptops, monitors, printers, and mobile devices. Diagnose and repair faulty or malfunctioning hardware components such as motherboards, hard drives, RAM, power supplies, and screens. Replace damaged or outdated h...

Position: JAMF Administrator Term: Permanent Location: Remote Job Overview The JAMF Administrator is responsible for ensuring the optimal performance and availability of our JAMF Pro instance, a critical component of our Apple device management. This role involves proactive system management, troubleshooting, and strategy development to enhance security and efficiency. The successful candidate may collaborate with IT teams across our Los Angeles headquarters and offices in Asia and Europe. Key Responsibilities JAMF Pro Administration: Configure, manage, and continuously optimize JAMF Pro to meet evolving organizational needs. Policy & Security: Develop, implement, and maintain security polic...

Role Overview: We are hiring for a Service Desk team supporting Adobes global enterprise customers. You will be the first point of contact for technical support via phone, chat, email, and web portal. The role requires strong communication, technical troubleshooting, and customer service skills. Responsibilities: Handle technical queries via phone (inbound/outbound), chat, email, and web Prioritise and triage incidents based on urgency and impact Log all issues accurately in the case management system Use internal knowledge resources to resolve queries Communicate professionally with customers across regions Escalate and follow up on unresolved issues with urgency Stay calm under pressure an...

Job Title Senior Application Support / Technical Support Financial Domain (Mac & Windows) Experience 5 – 8 years Location Remote / Hybrid – Mumbai / Bangalore / Hyderabad / Pune / Noida (Candidates must currently reside in one of these cities and be willing to work on-site 3 days a week if required) Shift Timing US EST hours (6:30 PM – 3:30 AM IST) Flexibility for partial overlap with US project schedules is required Employment Type Contract-to-Hire – 6 months (extendable / convertible) Role Overview Hiring an Accounting Application Tech-Support Specialist with excellent English communication (voice support) and L1 & L2 troubleshooting skills on both MacOS and Windows platforms. Prior experi...

Job Description Senior Associate/Specialist, Technical Support Job Location: Remote About the Role Technical Experts for Just Answer (JA) is a passionate group of individuals that cater to one of the largest service categories out of 700+ services that the company provides to the customers round the globe. As part of Tech Support team, you will work to deliver consistently high-quality customer service and maximize the productivity by providing quality solutions to the customers in minimal time. What Youll Do • Interacting with the customers over chat and voice process and understanding their problem. • Solving queries related to desktop, laptop, printer, scanners, networking, and any other ...

Job Description Senior Associate/Specialist, Technical Support Job Location: Remote About the Role Technical Experts for Just Answer (JA) is a passionate group of individuals that cater to one of the largest service categories out of 700+ services that the company provides to the customers round the globe. As part of Tech Support team, you will work to deliver consistently high-quality customer service and maximize the productivity by providing quality solutions to the customers in minimal time. What Youll Do • Interacting with the customers over chat and voice process and understanding their problem. • Solving queries related to desktop, laptop, printer, scanners, networking, and any other ...

Key Responsibilities: End-User Support: Deliver priority IT support to VIP/executive users both onsite and remotely. Provide white-glove assistance for Windows/macOS laptops, desktops, smartphones (iOS/Android), and tablets. Install, configure, and troubleshoot hardware such as printers, scanners, and other peripherals. Support VIPs during high-profile meetings, presentations, and events (board meetings, town halls, video conferences). Offer quick, discreet troubleshooting with minimal disruption to executives schedules . Collaboration & Conferencing Support: Manage and troubleshoot Microsoft Teams, Zoom, WebEx, and other UC tools . Provide real-time support for AV/VC equipment (projectors, ...

Project Role Description: Provide first-level support to end users by understanding and documenting issues, adhering to process and quality standards, and delivering excellent customer service. Key Responsibilities: Handle calls, chats, and emails from end users, providing L1 support and resolution. Create and manage Service Requests or Incidents based on issue type. Escalate priority incidents to SMEs and ensure timely updates and resolution. Maintain accurate and up-to-date incident records throughout the lifecycle. Ensure incidents resolved at the Service Desk are marked as First Time Fix . Close completed Incidents/Changes/Requests with proper documentation. Track knowledge base usage an...

Application development: Create, build, and maintain high-performance and secure applications for macOS using programming languages Swift and Objective-C Feature collaboration System integration Performance optimization Testing and quality assurance

Why Ample: We value our team members, and you can look forward to Humane work environment with strong focus on people well - being Work Culture that is growth oriented and fun Continuous learning - on the job as well as through programs, and mentoring Compensation in line with the best in the industry Ample is a 29 year old organisation. What does it mean for you? We are a stable organisation with over 29 years of experience in SI / IT - in an environment where companies rarely cross 10 yrs, We have built trusting relationships - with team members, customers and partners, several of them for over a decade, and many over two decades. We have navigated diverse challenges, disruptions and have ...

Role Overview: As an EPM Mac L2 Support at NTT DATA in Noida, Uttar Pradesh, India, you will play a crucial role in managing a Mac presence in Enterprise environments. Your responsibilities will include maintaining compliance with STIGs, patching, health checks, and assisting senior engineers in managing and enhancing the Mac environment. Additionally, you will collaborate with Tier 2 technicians for escalated support cases and contribute to other engineering tasks within the department. Key Responsibilities: - Update, test, and maintain compliance with Mac STIGs - Manage scripts, application packages, and data services for the Mac environment - Assist in managing the patching process for th...

Overview of 66degrees 66degrees is seeking a highly motivated and customer-focused IT Service Desk L1 Engineer to join our growing team. We are dedicated to providing excellent technical support and maintaining a stable IT environment for our employees. Overview of role The IT Service Desk L1 Engineer will be the first point of contact for all IT-related issues and requests. This role involves troubleshooting basic technical problems, escalating complex issues to higher-level support, and providing exceptional customer service. Responsibilities Provide initial technical support to end-users. Log, categorize, and prioritize all incoming IT support tickets in the ticketing system. Perform trou...

Must have strong technical and interpersonal skills. • Comfortable interacting with executive level management • Ability to prioritize daily tasks and plan ahead • Set-up daily meetings and provide meeting support remotely utilizing current collaboration tools. • Strong Windows and Mac knowledge • Excellent troubleshooting skills • Must be organized and have strong communication skills (written and verbal) • Flexibility in work schedule to map to business requirements, including occasional on-call support. • Ability to demonstrate & learn new technical procedures. • Ability to effectively manage time and prioritize conflicting demands. • Continuous focus on service improvements, both technic...

Provide support for macOS systems including installation, configuration, upgrades Troubleshoot and resolve issues related to macOS hardware, system performance Manage tasks such as user permissions, group access, and mailbox assignments for Mac users

Hello Everyone, We are hiring from technical support international voice process for one of the Big4 clien t. Kindly reach me on What's app 9353629875 soumya.s@dynpro.in Technical Support (International Voice Process) Payroll: Dynpro ( Contract2Hire) Experience: 0- 3 Years Graduation Rotational Shift Work Location: Hyderabad ( Mind Space ) Hybrid Model Mandatory Skills: Excellent written, verbal, listening, analytical and logical skills. Easily grasp and communicate complex ideas. Excellent problem solving skills. Knowledge of MS Office 2016 including Outlook, Exchange Servers, Office 365 Knowledge of computer Hardware and Software troubleshooting. Knowledge of Operating Systems like Window ...

Designation: Technical Support Consultant Roles & Responsibilities Act as part of a 24x7 Service Desk team , ensuring timely response and resolution of customer queries. Handle issues across multiple channels including inbound/outbound calls, chat, email, and web portal (Omni-channel) . Triage and prioritize cases based on urgency and business impact. Log incidents, service requests, and all customer interactions in the case management system with accuracy. Research solutions using internal knowledge repositories and apply effective troubleshooting. Collaborate with internal teams to drive issue resolution with urgency and accountability. Maintain high levels of customer satisfaction by asse...

Hello, We are hiring for Technical Support (International Voice Process) for one of the Big4 Company for C2H. Kindly reach me on whatsapp 7978743691/'sahil.s@dynpro.in Payroll: Dynpro India Pvt Ltd (C2H/Contract2Hire) Technical Support (International Voice Process) Work Location: Mind space-Hyderabad Shift: Rotational Hybrid Model Experience: 1-3 Years Any graduate Mandatory Skills: Excellent written, verbal, listening, analytical and logical skills. Easily grasp and communicate complex ideas. Excellent problem solving skills. Knowledge of MS Office 2016 including Outlook, Exchange Servers, Office 365 Knowledge of computer Hardware and Software troubleshooting. Knowledge of Operating Systems...

Join our dynamic IT department as a Desktop Support Specialist ! This senior-level role is crucial in maintaining, troubleshooting, and enhancing our desktop and end-user computing environments. If you're passionate about technology and enjoy solving complex issues, you'll thrive in our collaborative and innovative team. Where you come in: You provide expert-level support for hardware, software, and operating systems on desktops, laptops, and peripherals. You troubleshoot and resolve complex technical issues escalated from lower support levels. You identify recurring problems and collaborate with SMEs to find permanent solutions. You administer and maintain desktop operating systems. You man...

We Are Hiring For Helpdesk Engineer - (MAC Exp is Mandatory) Position Type: Full-Time Experience Level: 4+ Shifts: Quarterly Rotational IMPORTANT NOTE: 1.Intune and JAMF Exp IS MANDATORY ( If you guys have exp into windows and MAC then please apply for this role ) 2. F2F interview Interview Process: F2F Online screening test followed with 2 Tech interviews & HR discussion. Interested candidates please share your updated resume to : Suneetha.d@truglobal.com Contact No : Suneetha: - 9513059942 About the Role We are seeking experienced Tier 1/Tier 2 Helpdesk Engineers to provide exceptional end-user support across Windows and macOS environments. The ideal candidate will have strong troubleshoot...

Job Title: Engineer ITIS Job Summary: We are seeking a highly skilled and experienced Senior Desktop Support Engineer to provide IT support services in a fast-paced enterprise environment. The ideal candidate will be responsible for troubleshooting, diagnosing, and resolving hardware, software, and network-related issues while ensuring high levels of customer satisfaction. Key Responsibilities: Provide technical support for desktops, laptops, printers, and other end-user devices. Diagnose and resolve hardware, software, and network issues in a timely manner. Install, configure, and maintain operating systems, applications, and security updates. Manage user accounts, permissions, and access r...

Level -L2+L3 Ticket Management: Log all MAC-related issues and requests via Email, Calls, Web on SNOW ITSM Portal Categorize and prioritize tickets appropriately Assign tickets to correct assignment groups and perform First Time Resolution (FTR) Timely follow-ups on pending tickets in the ITSM tool bucket Update tickets with resolution remarks and proper categorization User Onboarding & Inventory: Execute JAMF MAC enrollment process for end-to-end onboarding of users on MacBook Publish MAC inventory dashboard monthly Customer Service & Escalation: Demonstrate effective customer service handling skills in fluent English Follow escalation matrix for resolving pending/ageing/urgent incidents an...

Level -L2+L3 Ticket Management: Log all MAC-related issues and requests via Email, Calls, Web on SNOW ITSM Portal Categorize and prioritize tickets appropriately Assign tickets to correct assignment groups and perform First Time Resolution (FTR) Timely follow-ups on pending tickets in the ITSM tool bucket Update tickets with resolution remarks and proper categorization User Onboarding & Inventory: Execute JAMF MAC enrollment process for end-to-end onboarding of users on MacBook Publish MAC inventory dashboard monthly Customer Service & Escalation: Demonstrate effective customer service handling skills in fluent English Follow escalation matrix for resolving pending/ageing/urgent incidents an...