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3.0 - 8.0 years
6 - 12 Lacs
bengaluru
Work from Office
Troubleshooting for macOS (Reimaging, crash analysis, log collection) - (MAC -80% & Windows -20%) End-User Support-Expertise in Zero Touch Provisioning and remote support tools (Zoom, etc.) Candidate Must have an experience with JAMF and Intune
Posted 1 month ago
3.0 - 8.0 years
6 - 13 Lacs
bengaluru
Remote
Worked in global service desk role Worked in a corporate environment supporting end users [1000+ ] globally Should be willing to work in shifts ( rotational / Night shifts). Notice Period: Should be ready to join immediately Himabindu - 9844800134 Required Candidate profile Hands-on experience in Mac and Windows (80% Mac and 20% windows) & OS, application support [office 365, exchange, backup app, printer]. Excellent written and verbal English communication
Posted 1 month ago
3.0 - 7.0 years
3 - 7 Lacs
manesar
Work from Office
Responsibilities: * Collaborate with IT team on system updates & maintenance * Manage MacBook inventory & ordering process * Provide expert desktop support for Apple devices * Troubleshoot hardware issues promptly Provident fund
Posted 1 month ago
4.0 - 8.0 years
8 - 9 Lacs
thiruvananthapuram
Work from Office
Provide high-quality remote support and resolve tickets. Troubleshoot end-user issues. Manage users in Azure AD, O365, Intune etcCollaborate with stakeholders to ensure smooth IT operations. Monitor recurring issues and recommend long-term solutions Required Candidate profile 4+ years of IT support experience with US clients (preferred). Strong in Azure Active Directory, Windows Server, Office 365, Intune. Expertise in supporting Windows/macOS, Android & iOS devices.
Posted 1 month ago
2.0 - 3.0 years
3 - 3 Lacs
gurugram
Work from Office
Job Description IT Support Engineer Location: Gurgaon Experience: 2+ Years Employment Type: Off-Roll Role Overview We are seeking a proactive and skilled IT Support Engineer with 2+ years of hands-on experience in IT support and troubleshooting. The candidate will be responsible for providing end-user technical assistance, resolving IT issues, managing IT assets, and ensuring smooth day-to-day operations across Windows, Mac, and Linux environments. Key Responsibilities Provide technical support for laptops, desktops, printers. Perform installation, configuration, and troubleshooting of operating systems (Windows/Linux/Mac OS). Configure and troubleshoot Wi-Fi, LAN, VPN, and basic networking ...
Posted 1 month ago
2.0 - 6.0 years
0 - 3 Lacs
pune
Work from Office
Windows 11 install, configure, and troubleshoot operating system issues by analyzing System Event logs/ system behavior and/or performing various updates instead of just formatting the machine. Access Registry and various common Registry settings. . Required Candidate profile 2-5Yrs Exp, Skilled enough to diagnose the hardware issues specific to Desktop, Laptop, Printers, and Scanners.SLA/ Ticket monitoring, MS Outlook 2016, System Event logs, system behavior, Upgrades
Posted 1 month ago
2.0 - 6.0 years
0 - 3 Lacs
pune
Work from Office
Knowledge on IMAP, POP3 account - Email Configuration, Thunderbird, Outlook Mailing Client Configuration Knowledge. OS Installation Knowledge - Windows 7/8/10. Active Directory, DNS, DHCP, group policy, server, O365, Vendor Coordination,Wi-Fi, . Required Candidate profile 2-5Yrs Exp, Basic knowledge on iPad, iPhone & MacBook, and mail configuration on them, Basic Network troubleshooting knowledge,endor Coordination for hardware failure.Good verbal Communication skills
Posted 1 month ago
5.0 - 7.0 years
10 - 20 Lacs
bengaluru
Hybrid
The Mac Endpoint Management Team is committed to delivering an enterprise class Apple macOS platform, and is responsible for all aspects of the design, configuration, and integration of macOS based devices into the firm. We are looking for a person who can contribute to many of these ongoing initiatives, and own related engineering tasks from beginning to end. The candidate will have a very strong technical foundation, a strategic mind-set, great communication skills, and the ability to collaborate well with others on a truly global team. The core responsibilities of this position include:?Engineer and sustain macOS related technologies across the firm Ensure products meet the necessary secu...
Posted 1 month ago
1.0 - 2.0 years
2 - 3 Lacs
sirsa, bathinda
Work from Office
User support & troubleshooting all hardware Installing applications software Installation of necessary updates / upgrades / patches Knowledge of email configuration & troubleshooting Knowledge of troubleshooting basic printer related issues
Posted 1 month ago
7.0 - 9.0 years
12 - 16 Lacs
hyderabad
Work from Office
We are seeking a highly skilled IT Support Specialist to join our dynamic team. The ideal candidate will possess a robust knowledge of IT support best practices and a broad technical skill set, including expertise with Freshservice , Zendesk, Windows, macOS, Linux VM, and various endpoint management tools. This role requires a proactive individual who can manage and support IT infrastructure in a global organization with office sizes ranging from 10 to 1000 employees. Experience: 8+Years Support: L3 Mandatory Skills: Ticketing Tools, Intune, O365, MAC Support, PowerShell Scripting Knowledge Roles & Responsibilities: Experience in managing enterprise IT Infrastructure systems, provide end-use...
Posted 1 month ago
1.0 - 2.0 years
2 - 3 Lacs
ahmedabad
Work from Office
User support & troubleshooting all hardware / LAN related issues Installation of standard software required by client Installation of necessary updates / upgrades / patches Knowledge of email configuration & troubleshooting Required Candidate profile User support & troubleshooting all hardware / LAN related issues Installation of standard software required by client Installing applications software developed by client
Posted 1 month ago
3.0 - 5.0 years
9 - 13 Lacs
hyderabad
Work from Office
About Business Unit Two Circles is a data-driven sports marketing agency that partners with over 400 sports properties to enhance fan engagement and drive revenue growth. Utilizing advanced analytics, the company offers services in rights management, ticketing, sponsorship sales, content creation, and strategy consulting. Roles and Responsibility About us Two Circles is a global sports agency. We drive growth for sports properties by delivering deeper connections with fans, through the intelligent use of data and technology. We work with some of the worlds biggest sports organisations including the NFL, Premier League, Formula 1, AFL, Wimbledon, UEFA, Mumbai Indians, MCC, ECB and Cricket Aus...
Posted 1 month ago
0.0 - 3.0 years
0 - 2 Lacs
bengaluru
Hybrid
Roles and Responsibilities- Provide reactive technical support to customers Provide configuration review, troubleshooting and best practices to named customers Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are done in a timely manner Provide fault isolation and root cause analysis for technical issues Publish Technical Support Bulletins and other technical documentation in the Knowledge Base Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guid Preferred candidate profile- 2+ years in support roles, working directly with large global customers and partners in addition to internal teams (...
Posted 1 month ago
1.0 - 3.0 years
3 - 7 Lacs
hyderabad, chennai, bengaluru
Work from Office
Job Summary: The System Engineer will be responsible for designing, implementing, maintaining, and supporting the organizations IT infrastructure. This includes servers, networks, storage systems, and cloud platforms. The ideal candidate will ensure system reliability, security, and performance to support business operations and growth. Key Responsibilities: Design, deploy, and manage Windows/Linux servers and virtualization environments (e.g., VMware, Hyper-V). Monitor system performance, troubleshoot issues, and ensure maximum uptime and efficiency. Configure and maintain network infrastructure (LAN, WAN, firewalls, VPNs, load balancers). Implement and manage cloud environments (AWS, Azure...
Posted 1 month ago
4.0 - 9.0 years
3 - 8 Lacs
bengaluru
Remote
Job Description: Specialist, Technical Support Job Location: Remote About the Role Technical Experts for Just Answer (JA) is a passionate group of individuals that cater to one of the largest service categories out of 700+ services that the company provides to the customers round the globe. As part of Tech Support team, you will work to deliver consistently high-quality customer service and maximize the productivity by providing quality solutions to the customers in minimal time. What You'll Do • Interacting with the customers over chat and voice process and understanding their problem. • Solving queries related to desktop, laptop, printer, scanners, networking, and any other technical issue...
Posted 1 month ago
1.0 - 6.0 years
5 - 7 Lacs
noida
Hybrid
A short video profile (1-2 minutes) introducing yourself is mandatory along with your resume. NAME OF PROJECT: Support Service Desk for Adobe's Digital Marketing/Media Enterprise clients JOB DESCRIPTION OF PROJECT: Be part of a 24x7 Enterprise Grade Service Desk Team (to start with 24x5) =24*7 Triage issues coming from various all channels such as phone (inbound & outbound), chats, and email web portal (Omni Channel). Prioritize customer urgency and issues Search and reuse information from internal information repositories Log all incidents, requests and customer interactions into the case management system Drive issues through the organization with urgency. Assess customer sentiment at all ...
Posted 1 month ago
3.0 - 6.0 years
1 - 5 Lacs
mumbai, mumbai (all areas)
Work from Office
Position: Executive IT Location: Powai, Mumbai Work Schedule: 5 days a week Shift Timing: 9:00 AM – 6:00 PM Job Description Having a Good hands-on Apple MacBook, iPhone, and IOS, Audio Video conferencing devices Experience in Desktop & Laptop hardware Support, Networking, and Windows 11 Troubleshooting. OS-Installation, Configuration, troubleshooting, IT helpdesk, remote support, etc. Setting up AD user accounts, O365 email IDs, permissions, passwords, and drive encryption, etc. Configuration & troubleshooting MS- Outlook, one drive Security tools (MS Defender, ZScaler, Splunk, Qualys) Troubleshooting skills on LAN, Wi-Fi, WAN, ILL, and broadband. able to troubleshoot Windows 10 OS-related i...
Posted 1 month ago
1.0 - 5.0 years
1 - 4 Lacs
navi mumbai
Work from Office
Role & responsibilities - Designation Apple Engineer - Age Bracket – within 35 - Job Role – Able to service Mac-book, iOS app, Apple Mobile - Industry – Service Industry (iPlanet, F1 Service, Unicorn, Maple, etc.) - Compensation budget– 40k Gross (+/-) Educational Qualification – Diploma (preferred
Posted 1 month ago
1.0 - 6.0 years
4 - 6 Lacs
noida
Hybrid
Enterprise Service Desk Advisor: We are looking for an experienced and customer-focused Enterprise Service Desk Advisor to join our 24x7 Enterprise Grade Service Desk team. In this role, you will provide first-level technical support for Adobe products to enterprise customers via phone, chat, email, and web portal. Your responsibilities will include triaging issues, resolving technical problems, escalating complex issues, and ensuring an excellent customer experience. Key Responsibilities: Be part of a 24x7 Enterprise Grade Service Desk Team Provide Tier 1 technical support for a wide range of Adobe products across Windows and macOS platforms. Handle support requests through multiple channel...
Posted 1 month ago
1.0 - 5.0 years
3 - 6 Lacs
noida
Work from Office
Role & responsibilities- Be part of a 24x7 Enterprise Grade Service Desk Team. Triage issues coming from all channels such as phone (Inbound & Outbound), chats, email web portal (Omni Channel). Prioritize customer urgency and issues. Search and reuse information from internal information repositories. Log all incidents, requests, and customer interactions into the case management system. Drive issues through the organization with urgency. Assess customer sentiment at all stages during communication. Communicate verbally or in writing with the appropriate level of etiquette, timeliness, and professionalism. Understand the business impact of issues. Stay calm under stressful conditions while d...
Posted 1 month ago
5.0 - 10.0 years
4 - 8 Lacs
mohali, chandigarh
Work from Office
Who we are: At Roundglass, our primary goal is to make a positive impact on people's lives worldwide. We are constantly seeking individuals who share our passion for meaningful work and are driven by a sense of purpose. If you care about making a difference and want to be part of a team that values impactful work, we invite you to join us. We have established Roundglass Giving, encompassing various social impact initiatives like the Roundglass Foundation, Roundglass Sports, and Roundglass Sustain. These initiatives are dedicated to promoting wellbeing for communities and the planet. At Roundglass Living, our mission is centered around helping individuals lead healthier and more fulfilling li...
Posted 1 month ago
7.0 - 12.0 years
6 - 9 Lacs
new delhi, gurugram
Work from Office
Excellent verbal and written communication Expertise in Network Switching, Routing, WAN & Office wireless connectivity Advanced knowledge of Windows Server (2008-2019), Windows 7/8/10, Linux and Mac OS. Experience with workstation management system and desktop imaging. Knowledge of Office 365, OneDrive, and Microsoft Endpoint Manager (Intune). Knowledge of Azure AD Experience on using ITSM tools such ServiceNow. Strong organizational and time management skills Experience with MS Office applications (Word, Excel, Outlook) ITIL, CCNA and MCSE certification or equivalent work experience - preferred. Knowledge in AV setup for meeting rooms/conference rooms using MS Teams Ensure compliance with I...
Posted 1 month ago
5.0 - 10.0 years
3 - 6 Lacs
gurugram, bengaluru
Work from Office
Description: POSITION OVERVIEW : Helpdesk Analyst - POSITION GENERAL DUTIES AND TASKS : General Duties and Responsibilitie s:In this role you will be responsible for: Responsible for SLAs & KPIs Responsible for customer/stakeholder relationship management. Provide cross functional support Managing 24x7 Operations Responsible for the performance of the teams, team leads Responsible in terms of best practice sharing, team building exercises, guidance and mentoring team member Responsible for upskilling / cross skilling team members Requirements for this role include: Must have 5 solid years of Service Desk experience, 1 years in managing delivery for service desk. Sound Industry Domain Knowled...
Posted 1 month ago
1.0 - 6.0 years
3 - 8 Lacs
hyderabad
Work from Office
IT Support Engineer: Qualification: Bachelor degree in Information Technology, Computer Science, or a related field. 3 years and above Proven experience in IT operations, infrastructure management, or a similar role. Strong knowledge of IT systems, networking, and security practices. Experience with IT service management (ITSM) tools and methodologies. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Ability to manage multiple tasks simultaneously. Preferred Skills: Operating Systems : Should have in-depth knowledge of different operating systems, such as Windows, MAC, Ubuntu, SUSE Linux and windows server operating systems. Hardware: Well verse...
Posted 1 month ago
7.0 - 11.0 years
16 - 27 Lacs
bengaluru
Work from Office
Must-Haves: Minimum experience of 6 years in engineering & operations of security & compliance of cloud systems is a must-have Good knowledge of Cloud Services (like Azure servers, GCP servers) Good knowledge of Operating Systems (Windows servers & clients, Linux servers & clients, Mac clients) Good knowledge of Endpoint Security Tools functionalities and structure Good knowledge of networking concept (Security Groups, NACL's, routing, switching, proxy, firewall) Understanding of common cloud IT issues
Posted 1 month ago
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