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4.0 - 6.0 years

0 - 1 Lacs

ahmedabad

Work from Office

Windows, Microsoft cloud technology, Intune, O365, Sharepoint, AD, Azure, MAC os, Linux

Posted 3 weeks ago

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1.0 - 5.0 years

0 Lacs

maharashtra

On-site

As a Web Developer for Iphone, you will be responsible for understanding technical requirements and coding in Objective C and XCode for ios version 2.0 to 5.0 and for iPad version 1.0 to 3.0. You will also be expected to perform self-testing to ensure the quality of the code. Your hands-on experience should include working with Objective C, Plist, SqLite, Core Data, Xcode, and Mac OS for at least 0.6+ years in each. Additionally, you should have been a team member in the development of at least one large-scale, database-driven application. If you have 0.6 to 24 months of total experience and are looking for a position with industry-compliant salary, this role could be a great fit for you. Make sure to demonstrate your ability to handle the responsibilities mentioned above during the interview process.,

Posted 4 weeks ago

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2.0 - 6.0 years

0 Lacs

nagpur, maharashtra

On-site

You are being invited to apply for the position of JAMF role at HCLTech in Nagpur. If you have experience in JAMF, MAC OS, Windows, Linux, Patch Installation, and are proficient in Security Management, Troubleshooting, and Software Deployment, we encourage you to share your resume with us at vishvabharti.khair@hcltech.com. The salary for this role will be based on your relevant experience and last drawn CTC, and will be discussed during the interview process. As a candidate for this position, your responsibilities will include implementing security policies, managing device compliance, and addressing security vulnerabilities. You will also be tasked with diagnosing and resolving issues related to Apple devices and JAMF Pro, as well as creating and distributing software packages, updates, and configurations to devices using JAMF Pro. If you believe you possess the necessary skills and experience for this role, we look forward to receiving your application.,

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5.0 - 9.0 years

0 Lacs

karnataka

On-site

As an ideal candidate for this role, you should have a strong background in network infrastructure and security. You must have hands-on experience working with Firewalls, Switches, Routers, and Wi-Fi AP or controller devices. It is essential that you can provide details of the models and firmware versions running on these devices, along with your proficiency in CLI or GUI, firmware upgrades, and failsafe restores. Additionally, you should be familiar with handling IPS/IDS attacks, setting up IPSEC/GRE/SSL VPN tunnels, and configuring routing protocols like BGP. Your knowledge of Virtualization should be clearly defined, whether at a beginner, moderate, or advanced level. Experience in building cloud environments and managing online backups/system images is highly desirable. In terms of systems administration, you should have expertise in managing Email Servers, Windows Servers, Desktops/Laptops, Linux, and Mac OS systems at varying proficiency levels. Experience in Storage and Data Backup solutions, as well as Antivirus and Patch Management administration, is crucial. It would be beneficial if you could list out the specific tools you have worked with in these areas. Familiarity with Ticketing systems and Monitoring tools such as Nagios is preferred. Moreover, knowledge of ISMS and ITIL processes would be considered an added advantage. Your ability to adapt to various computing environments and your level of involvement in the setup and maintenance of these environments will be key in determining your fit for this role.,

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1.0 - 5.0 years

0 Lacs

chennai, tamil nadu

On-site

As a Helpdesk Engineer at our Chennai Port location within the IT Support department, you will be responsible for providing technical support and assistance to end-users facing hardware and software issues. Your role will involve troubleshooting, diagnosing, and resolving technical problems to ensure exceptional customer service and user satisfaction. You will also document issues and solutions, escalate complex problems when necessary, and assist in system monitoring and inventory management. In this role, you will provide first-line support to end-users through phone, email, and chat, addressing issues related to desktops, laptops, printers, and other peripherals. You will maintain accurate records of support requests, solutions, and user interactions, as well as offer guidance to users in resolving their issues independently. Identifying and escalating complex problems to senior IT staff, providing basic training to users, and staying updated with industry trends are also key aspects of your responsibilities. To qualify for this role, you should hold a Bachelor's degree in Information Technology, Computer Science, or a related field, or possess equivalent experience. Proven experience in a helpdesk or technical support role, proficiency in Windows and Mac OS environments, and excellent communication skills are essential. Relevant certifications such as CompTIA A+ or ITIL Foundation are preferred, along with strong problem-solving and customer service abilities. Working in a fast-paced environment may occasionally require after-hours support, and the role may involve sitting for extended periods while using a computer. Preferred skills include knowledge in hardware, Windows Desktop OS level issues, printers troubleshooting, basic network knowledge, and optimizing operational processes for efficiency and quality. Joining our team offers opportunities for career growth, a dynamic work environment focused on achieving results, competitive compensation, and a collaborative culture dedicated to success and innovation. If you are interested in becoming a part of our team, please submit your resume and a cover letter to [email address] with the subject line "Helpdesk Engineer Application." This full-time, permanent position includes benefits such as commuter assistance and health insurance. Prior experience in a help desk role is preferred, and the work location is in person.,

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1.0 - 5.0 years

0 Lacs

telangana

On-site

As a Software Quality Engineer, you will collaborate with product owners, engineers, and team members to enhance testing efficiency, broaden coverage, and boost product reliability. Your responsibilities will include designing, writing, and maintaining automated test scripts, as well as performing manual testing. You will communicate test status effectively, including risks, issues, defects, and potential impacts, while documenting test results for debugging and software modification. Additionally, you will assist in administering the tools used by the testing team and work with other team members to ensure validated deliverables meet specifications and requirements. You will be required to understand customer requirements for both functional and non-functional testing, produce efficient scripts based on test designs, review available data, create data mapping documents, and identify and create test cases. Your tasks will involve executing test cases, documenting defects, bugs, and errors, resolving issues, tracking project-related issues, and recommending effective business solutions for low complexity requirements. You will apply organizational standards and practices under the guidance of experienced team members, while tracking knowledge transition activities and extracting relevant information from the knowledge management repository. To qualify for this role, you should possess a Bachelor's or Master's degree in computer science or a related technical field, along with at least 1 year of experience in Software Quality Assurance. You should have hands-on experience in developing, executing, and maintaining automated test scripts, as well as familiarity with mobile automation tools and various platforms like IOS, Android, and mac OS. Knowledge of industry-standard tools for logging bugs and managing test cases, coding experience in languages like Ruby, Java, or C#, and proficiency in API test automation are essential. You should also have an understanding of Agile development, object-oriented programming, web services testing for REST and SOAP, and automated test drivers like Junit, TestNG, and Nunit. Familiarity with testing message queue services, Selenium/Webdriver, front-end web application tools, development patterns like TDD and BDD, build automation tools, build management tools, and performance automation tools is required. Additionally, experience with mobile testing on iOS and Android, as well as knowledge of mobile test automation tools, will be beneficial for this role.,

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2.0 - 6.0 years

0 Lacs

nagpur, maharashtra

On-site

You are invited to apply for the JAMF role at HCLTech in Nagpur. As a potential candidate, you should possess experience in JAMF, MAC OS, Windows, Linux, and Patch Installation. Your responsibilities will include implementing security policies, managing device compliance, and addressing security vulnerabilities. You will also be expected to diagnose and resolve issues related to Apple devices and JAMF Pro. Additionally, you will play a crucial role in creating and distributing software packages, updates, and configurations to devices using JAMF Pro. The compensation for this position will be based on your relevant experience and last drawn CTC, and it will be discussed during the interview. If you believe that you meet the requirements mentioned above, please share your resume at vishvabharti.khair@hcltech.com.,

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1.0 - 5.0 years

0 Lacs

maharashtra

On-site

The Helpdesk Engineer role based in Mumbai (Fort CST) within the IT Support department is responsible for providing technical support and assistance to end-users for various hardware and software issues. Your primary tasks will involve troubleshooting, diagnosing, and resolving technical problems while ensuring exceptional customer service and user satisfaction. Additionally, you will document issues and solutions, as well as escalate more complex problems to higher-level IT staff when necessary. You will be expected to provide first-line support to end-users through phone, email, and chat, troubleshooting hardware and software issues including operating systems, applications, and networking problems. Diagnosing and resolving technical problems related to desktops, laptops, printers, and peripherals, assisting with system configurations, installations, and updates, and maintaining accurate records of support requests, solutions, and user interactions using a ticketing system are crucial aspects of this role. Guiding users through problem-solving processes, offering clear instructions, and escalating complex issues to senior IT staff or specialized teams for resolution are also key responsibilities. Furthermore, you will provide basic training and support to users on new systems and software applications, assist with onboarding new employees, monitor system performance, manage IT inventory, stay updated with industry trends, and focus on continuous improvement in support processes and technical skills enhancement. To qualify for this position, you should hold a Bachelor's degree in Information Technology, Computer Science, or a related field, or have equivalent experience. Proven experience in a helpdesk or technical support role with a solid understanding of computer systems, networks, and software applications is required. Proficiency in Windows and Mac OS environments, along with experience in common productivity software, is essential. Relevant certifications such as CompTIA A+ and ITIL Foundation are preferred. Excellent communication skills, strong problem-solving abilities, and a customer-centric approach are also necessary for this role. This full-time, permanent position offers opportunities for career growth, a dynamic work environment, competitive compensation, and a collaborative culture. Interested candidates should submit their resume and a cover letter to the provided email address with the subject line "Helpdesk Engineer Application." Benefits include commuter assistance and health insurance, with the role requiring occasional after-hours support and the ability to work in a fast-paced environment. Preferred skills include knowledge in hardware, Windows desktop OS level issues, printer troubleshooting, basic network knowledge, and troubleshooting skills, as well as optimizing operational processes and procedures for efficiency while maintaining quality standards.,

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2.0 - 6.0 years

0 Lacs

noida, uttar pradesh

On-site

You will be contributing to the development of software applications at Trackier using GoLang. Your responsibilities will include identifying key tasks, prioritizing them, and delivering them throughout the software development life cycle. Troubleshooting, debugging, and upgrading existing software will also be part of your role. It will be essential for you to stay updated with the latest trends and technologies to enhance the products and processes at Trackier. Additionally, mentoring junior software engineers and guiding their development will be a key aspect of your job. Your tasks will involve designing and writing using GoLang to enhance the availability, scalability, latency, and efficiency of services. You will be responsible for designing, building, analyzing, and fixing large-scale systems. Continuous improvement and innovation to enhance code quality and product performance will be vital. Effective collaboration and communication with teams across multiple departments will also be required. To be successful in this role, you should have proficiency in at least one of the following: Node.js (JavaScript/TypeScript), Golang, Python, PHP, or Java for developing and enhancing software applications. A minimum of 2-3 years of related work experience in building software applications is necessary. Familiarity with various operating systems such as Linux, Mac OS, and Windows is expected. Experience in private and public API design, cross-service integrations, distributed systems challenges, micro-service-based architectures, and asynchronized communication will be beneficial. Familiarity with a range of database technologies, including SQL (e.g., MySQL, PostgreSQL, ClickHouse) and NoSQL (e.g., MongoDB, Cassandra) options, is required. Knowledge and understanding of Docker, Kubernetes, AWS/GCP services, CI/CD tools like GitHub Actions and Jenkins, and working on production distributed systems with microservices architecture and RESTful services are important. Experience in using GIT in a collaborative setting and deploying production applications with AWS/GCP will be advantageous. Technologies used at Trackier include Golang, Node.js (JavaScript/TypeScript), PHP, MongoDB, ClickHouseDB, Redis, Memcache, Google Cloud Platform, Docker, Kubernetes, and Jenkins. In return, you will benefit from medical insurance, a 5-day working culture, a best-in-industry salary structure, and a lucrative reimbursement policy.,

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2.0 - 6.0 years

0 Lacs

maharashtra

On-site

As a Desktop Support Engineer, Technical Support Engineer, or similar role, you will utilize your expertise in Windows/Linux/Mac OS environments and office automation products to address user tickets related to hardware, software, and networking. Your responsibilities will include walking customers through application installations, troubleshooting network issues, and providing remote support. To excel in this role, you must possess hands-on experience with network security practices, anti-virus programs, and be proficient in SCCM, Active Directory, and Networking protocols. Your ability to perform remote troubleshooting, customize desktop applications, and guide users with clear instructions will be essential. Furthermore, your customer-oriented attitude, problem-solving skills, and multitasking abilities will be key as you troubleshoot and deploy Patch management, endpoint antivirus, and conduct remote troubleshooting. Recording technical issues, escalating unresolved problems, and following up with clients to ensure system functionality are also crucial aspects of your responsibilities. Your role will involve creating technical documentation, reporting customer feedback, and collaborating with the team to enhance product offerings. A degree in Computer Science or a relevant field will be advantageous in this position. Join us in delivering exceptional technical support and contributing to a seamless user experience.,

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5.0 - 14.0 years

0 Lacs

karnataka

On-site

HCL Technologies is seeking a skilled C/Objective C Developer with Mac OS experience to join our team. As a part of our team, you will be responsible for creating and maintaining software applications on macOS platforms. The ideal candidate should have extensive experience in C or Objective C development. **Qualifications Required:** - Educational background in BE/B.Tech/M.Tech/MCA - Work Location: Chennai and Bengaluru - Experience: 5 to 14 years **Roles and Responsibilities:** - Strong proficiency in C and Objective C programming languages. - Ability to develop applications for Mac OS. - Familiarity with macOS development frameworks such as Cocoa and Cocoa Touch. - Experience in memory management, multi-threading, and working with hardware on macOS. - Understanding of macOS application lifecycle and related technologies. - Strong skills in debugging, troubleshooting, and problem-solving. At HCL Tech, we provide continuous opportunities for your growth and development. We aim for you to excel in your role, discover your strengths, and learn what work ignites your passion. You will have access to transparent communication with senior-level employees, career development programs, and the chance to explore different roles and industries. Why Choose Us: - We are a rapidly growing tech company with a global presence and diverse workforce. - Our company embraces diversity with 165 nationalities represented. - Collaborate with colleagues worldwide in a virtual-first work environment. - We prioritize your growth, offering learning and career development opportunities. - Comprehensive benefits package for all employees. - Certified as a great place to work and recognized as a top employer in 17 countries. If you believe you are the right fit for this opportunity, please apply by clicking the "Apply" button or send your updated profile to Chandru.c@hcltech.com. Join us at HCL Technologies and shape the future!,

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3.0 - 7.0 years

0 Lacs

hyderabad, telangana

On-site

NTT DATA is looking for a Field Tech Senior Representative- DSS to join the team in Hyderabad, Telangana, India. As a part of the team, you will be responsible for providing Desktop/Deskside Support, including troubleshooting software and hardware issues related to Windows OS & MAC OS. It is essential to have a basic knowledge of Microsoft Intune, IOS, JAMF Apple Device management, Tangoe, and ITIL Framework. Familiarity with ITSM Tools like Service Now, Remedy, etc., is also required for this role. NTT DATA is a global innovator of business and technology services, with a commitment to helping clients innovate, optimize, and transform for long-term success. With a presence in more than 50 countries, we offer services such as business and technology consulting, data and artificial intelligence, industry solutions, and the development, implementation, and management of applications, infrastructure, and connectivity. As a leading provider of digital and AI infrastructure, NTT DATA is part of the NTT Group, investing over $3.6 billion annually in R&D to support organizations and society in transitioning confidently into the digital future. If you are an exceptional, innovative, and passionate individual looking to be part of an inclusive and forward-thinking organization, apply now and join NTT DATA in driving digital transformation and success. Visit us at us.nttdata.com to learn more about our global expertise and services.,

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2.0 - 5.0 years

0 - 0 Lacs

ahmedabad

On-site

We are hiring for CMI Level 5 Company For Desktop Support Engineer Good communication skills with Min of 3 to 4yrs of experience in Desktop Support Role Must have experience in handling VIP User issues either through remotely or interact personally and troubleshooting through diagnostic techniques and increase FCR Strong Technical knowledge in supporting End user issues on Hardware, Win OS, MAC OS, Messaging, Applications, Outlook 365, AD etc. Knowledge on SCCM, Antivirus, Encryption Software Provides Level 3 support associated with the standard workstation Software image(s), base Software components, Hardware devices and components that comprise the standard desktop Hardware. Must have worked in any IT ticketing tool and know about ticket priorities and SLA Focus on building good working relationships within the team and other Resolution Groups Knowledge on LAN, Network Monitoring, about VLAN, WLAN and knowledge on Network monitoring tool L1 knowledge on Routing & Switching Remain well versed in help desk policies, procedures, standards and documentation All High Severity Incidents are directly assigned to Level 2/Level 3 teams to minimize downtime. Experience working in Remote Support Tool, ITSM Ticketing Tool, Corporate Technology

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0.0 - 4.0 years

0 Lacs

chennai, tamil nadu

On-site

You will be responsible for providing desktop support and technical assistance in a professional setting. Your duties will involve working with Windows/Linux/Mac OS environments, office automation products, and computer peripherals such as printers and scanners. It is essential to have a good understanding of network security practices and anti-virus programs to ensure the security of the systems. As a Desktop Support Engineer, you should be capable of performing remote troubleshooting and offering clear instructions to resolve technical issues efficiently. Your problem-solving skills and ability to multitask will be crucial in managing various tasks effectively. A customer-oriented approach is essential to ensure high-quality support and service. The ideal candidate will have a BSc in Computer Science or a related field. This position offers job types including full-time, part-time, permanent, and fresher roles with an expected work schedule of 48 hours per week. Benefits such as Provident Fund are provided, and the work location is in person. If you are looking to utilize your technical skills and provide exceptional desktop support, this role offers an opportunity to contribute to a dynamic work environment and enhance your expertise in the field.,

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1.0 - 5.0 years

0 Lacs

bhopal, madhya pradesh

On-site

You should have more than 1 year of experience in the field. Your qualifications should include BE, ME, B.Tech, M.Tech, MCA, MCM, BCA, Msc, PGDCA or an equivalent degree. For Android, you must be proficient in Core Java, Android SDK 1.6 and above, Activities, multi-screen support Layout Designing, Server communication, and XML. In the case of iOS, your skills should cover Objective C, X Code, Cocoa, CSS, iPhone SDK, HTML, and Mac OS.,

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2.0 - 6.0 years

0 Lacs

hyderabad, telangana

On-site

NTT DATA is looking for a Field Tech Specialist - Tech Bar to join our team in Hyderabad, Telangana, India. As a Field Tech Specialist, you will be responsible for providing support to the organization's end-user base, responding to service requests and incidents, and collaborating with various teams to resolve issues effectively. You will lead the Hyderabad team and work closely with other tech teams in the region. Key responsibilities include imaging and managing laptops using Intune imaging and Airwatch portal management, managing hardware lifecycle, acting as the 1st Level Point of Contact for escalations, and managing tickets on ServiceNow ITIL tool based on priorities and SLAs. You will also handle mobile device assets, JAMF portal, and support end users in installing software applications and ensuring project requirements are met. Additionally, you will collaborate with cross-functional teams, assist the network management team with onsite support for network upgrades, troubleshoot technical issues, conduct training for field service techs, and analyze complex problems to provide practical solutions. You will build and manage customer relationships, both internal and external, to align with client needs. To be successful in this role, you should have 3-5 years of experience in desktop support for software and hardware troubleshooting in Windows OS and MAC OS environments, minimum 2 years of experience in Microsoft Intune, IOS, JAMF Apple Device management, and Tangoe. You should also have at least 2 years of team lead experience, a good understanding of the ITIL framework, and experience using ITSM tools like ServiceNow and Remedy. NTT DATA is a global innovator of business and technology services, serving a significant portion of the Fortune Global 100. We are committed to helping clients innovate, optimize, and transform for long-term success. With experts in over 50 countries and a robust partner ecosystem, our services include consulting, data and artificial intelligence, industry solutions, application development, infrastructure management, and more. We are a leading provider of digital and AI infrastructure worldwide, part of the NTT Group investing significantly in R&D to support organizations and society in transitioning confidently to the digital future. Visit us at us.nttdata.com.,

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5.0 - 9.0 years

0 Lacs

haryana

On-site

We are seeking a Senior Software Developer to design and implement new systems and features, as well as modify and maintain existing systems to adapt to business and/or technology changes. As a Senior Software Engineer, you will collaborate directly with IT management, development teams, technical delivery teams, and vendors to ensure the successful design, development, and delivery of technology-based solutions. Your role will involve driving software change and release management processes, thereby enhancing the overall maturity of the software development lifecycle. Your primary objective will be to ensure that software deliverables meet quality standards and are delivered on time. Responsibilities: - Develop software solutions by studying information needs, conferring with users, studying systems flow, data usage and work processes, investigating problem areas, and following the software development lifecycle. - Document and demonstrate solutions through the development of documentation, flowcharts, layouts, diagrams, charts, code comments, and clear code. - Prepare and install solutions by determining and designing system specifications, standards, and programming. - Automate tasks using appropriate tools and scripting. - Review and debug code. - Perform validation and verification testing. - Collaborate with internal teams and vendors to enhance products. - Document development phases and monitor systems. - Ensure software remains up-to-date with the latest technologies. Requirements: - Proven experience as a Senior Software Engineer. - Extensive experience in software development, scripting, and project management. - Proficiency in using system monitoring tools and automated testing frameworks. - Knowledge of selected programming languages (e.g., Python, PHP). - Familiarity with Git, Bitbucket & Gitlabs. - Understanding of CI/CD & Agile Methodology. - Familiarity with AWS, Google Cloud, or Azure would be advantageous. - In-depth knowledge of relational databases (e.g., PostgreSQL, MySQL) and NoSQL databases (e.g., MongoDB). - Familiarity with various operating systems (Linux, Mac OS, Windows). - Analytical mindset with problem-solving aptitude. - Ability to work independently. - Excellent organizational and leadership skills. - BSc/BA in Computer Science or a related field.,

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3.0 - 7.0 years

0 Lacs

karnataka

On-site

The Desktop Support Specialist is responsible for managing end-user devices effectively and efficiently within the organization. This role involves addressing hardware, software, and network issues to ensure smooth operations. The ideal candidate will have a strong background in Windows, Linux, and MAC OS environments and will collaborate with remote teams to support network and security devices. Excellent troubleshooting skills, strong organizational abilities, and a commitment to maintaining high service levels are essential for this position. End User Device Management: - Address and resolve hardware, operating system, and software issues on computer systems with minimal disruption to end users. - Provide support for office applications and basic business tools, including authentication via Active Directory. - Manage and troubleshoot LAN, Internet, VPN, IP/Soft Phones to ensure reliable connectivity and access for end users. - Configure and support security tools such as firewalls, antivirus, Data Loss Prevention (DLP), and VPNs on client devices. - Configure and troubleshoot peripherals like printers and scanners. - Conduct scheduled proactive activities, including patching and updates to ensure secure and up-to-date systems. - Assist in the configuration and management of client-side backup solutions. Operating System Support: - Provide comprehensive support for Windows 10 and 11, including installation, configuration, and troubleshooting. - Offer support for Linux and MAC OS environments to optimize operating systems for end-user performance. Vendor Coordination: - Coordinate with various OEMs and vendors for the configuration, management, and maintenance of hardware and software solutions. Application Infrastructure Support: - Provide client-side support for application infrastructure, including email and office applications. Experience with O365 is an added advantage. Documentation & Asset Management: - Maintain a definitive library for operating systems, applications, product guides, and device firmware. - Update and manage configuration documents regularly. - Maintain an accurate inventory of assets using the IT Asset Inventory Management tool. Service Level Agreement (SLA) Management: - Ensure all SLAs are met and escalate issues timely when necessary. - Report and manage all incident, service, and change requests using the helpdesk tool. - Provide after-hours support in emergencies and participate in occasional weekend maintenance activities. Remote Team Coordination: - Work in coordination with remote teams to provide onsite support for network and security devices, firewall, IPsec & SSL VPN management, switching, and wireless infrastructure. Required Skills and Qualifications: - Excellent troubleshooting skills with a proven track record in resolving technical issues efficiently. - Proven experience as a computer technician or in a similar IT support role. - Exceptional organizing and time-management skills to handle multiple tasks simultaneously. - Strong communication abilities, both written and verbal, to interact effectively with end-users and team members. - Proficiency in Windows 10 & 11 operating systems, experience with Linux OS management, familiarity with MAC OS management. - Skilled in managing LAN (Wired & Wireless) networks and ability to generate and maintain detailed reports.,

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1.0 - 3.0 years

3 - 5 Lacs

Bengaluru

Work from Office

T echnical Support Associates support the work activities of the Network Administrator, maintaining a user environment consisting of laptop and desktop computers running the standard suite of business applications. What Youll Do ? Configure computer hardware and software, as well as troubleshoot related problems. Complete some administrative tasks, such as initiating hardware repairs, assisting with organizational efforts and asset management. IT team projects as assigned. Knowledge and experience with PC desktop support functions relative to laptop and desktop computers. Installation and configuration of business application software (i.e., MS Windows, Mac OS, Office 365 Suite including SharePoint and MS Teams.). Technical Support tools: Norton Ghost, VNC. Proficiency in PC hardware configuration, troubleshooting and maintenance. Experience with Microsoft Active Directory, Wireless Networking (client side), Collaboration tools like Zoom and MS teams Fair knowledge on troubleshooting zoom rooms and infrastructure related to it. Experience in troubleshooting various forms of software problems (e.g., operating system and application programs). What Youll Bring BS/BE with record of high academic achievement A+ certification or Microsoft Certified Systems Administrator. Eagerness to contribute in a team-oriented environment. Ability to work methodically and analytically in a quantitative problem-solving environment. Excellent leadership, communication and organizational skills Strong customer service skills.

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2.0 - 6.0 years

0 Lacs

maharashtra

On-site

The ideal candidate for this position should have proven work experience as a Desktop Support Engineer, Technical Support Engineer, or a similar role. You should possess hands-on experience working with Windows/Linux/Mac OS environments and have a good understanding of office automation products and computer peripherals such as printers and scanners. Knowledge of network security practices, anti-virus programs, SCCM, Active Directory, and Networking protocols including Subnetting is essential. You should have executed Image and Patch management and be familiar with endpoint protection applications. As a Desktop Support Engineer, your responsibilities include addressing user tickets related to hardware, software, and networking issues. You will guide customers through the installation of applications and computer peripherals, provide Active Directory management, troubleshoot and deploy Patch management and endpoint antivirus, and conduct remote troubleshooting. Your problem-solving skills will be put to the test as you ask targeted questions to diagnose issues, provide step-by-step instructions to users, and test alternative solutions until the problem is resolved. In addition, you will customize desktop applications based on user requirements, maintain detailed logs of technical issues and solutions, escalate unresolved problems to the next level of support, follow up with clients to ensure system functionality, and report customer feedback and product requests. Your customer-oriented attitude, excellent multitasking skills, and ability to provide clear instructions will be crucial in this role. A BSc in Computer Science or a relevant field is preferred for this position.,

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0.0 - 3.0 years

0 Lacs

karnataka

On-site

You are invited to attend a walk-in interview on 18th April 2025 between 10 AM to 3 PM at beGalileo (CarveNiche Technologies) BPL Campus, Bannerghatta Main Road. We are seeking freshers with a basic foundation in System Admin & Cloud Infrastructure management and excellent interpersonal skills for the technical support position. As a Technical Support Associate, your responsibilities will include troubleshooting technical issues, providing timely customer feedback, and supporting the roll-out of patches, fixes, new applications, among other duties. You will be required to interact with customers directly, as well as create written documentation, necessitating excellent written and verbal communication skills. The ideal candidate should hold a Bachelor's or Master's Degree or equivalent, with no prior experience mandatory; however, up to 1 year of relevant experience is acceptable. **Job Responsibilities (Technical Support):** - Research and identify solutions to software and hardware issues - Diagnose and troubleshoot technical issues faced by end customers, including account setup and network configuration - Ask customers targeted questions to quickly understand the root of the problem - Track computer system issues through to resolution within agreed time limits - Guide clients through a series of actions via phone, email, or chat until the technical issue is resolved - Properly escalate unresolved issues to appropriate internal teams - Provide prompt and accurate feedback to customers - Refer to internal database or external resources to provide accurate tech solutions - Ensure all issues are properly logged and managed - Follow up with clients to ensure their IT systems are fully functional post troubleshooting - Prepare accurate and timely reports - Document technical knowledge in the form of notes and manuals - Maintain positive relationships with clients **Job Requirements (Technical Support):** - Prior internship, projects, or trainee experience in tech support, customer support, or a similar role - Proficiency in Windows/Linux/Mac OS, web browsers, CRMs like Hubspot/Zoho, MS Office, SQL, database, basics of API - Experience with remote desktop applications and help desk software - Attention to detail and good problem-solving skills - Excellent interpersonal skills - Good written and verbal communication skills **Desired Skills & Competencies:** - Effective communication skills - Excellent judgment, analytical thinking, and problem-solving skills - Basic knowledge of AWS and Cloud services - Intermediate knowledge of Linux - Familiarity with containerization & container orchestration services like Kubernetes and Docker - Beginner knowledge and experience in implementing CI/CD, especially AWS CodeDeploy and AWS CodePipeline - Basic knowledge and experience with AWS services such as RDS, Elasticsearch, EKS, ECR, Load balancer, IAM, Lambda, Pinpoint - Experience with monitoring tools like New Relic, Prometheus, Datadog - Version control system experience with Git and Bitbucket/Gitlab/Github - Familiarity with code quality tools like SonarQube **Great to Have Skills:** - Knowledge of API & Microservices platform (Not Mandatory) - Enthusiasm for problem-solving and a willingness to learn **Shift:** Variable/Rotational (Across 24*7 shift) **Schedule:** Full Time **Location:** HYBRID Salaries will be as per market norms, along with benefits such as medical insurance, life/accident cover, cross-learning & development, and potential job rotation to other functions of interest post-confirmation. This role requires a minimal duration service stay, and candidates must be willing to sign such an agreement upon joining. Only those willing to commit to this requirement may apply.,

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5.0 - 9.0 years

7 - 11 Lacs

Hyderabad

Work from Office

Career Category Information Systems Job Description ABOUT AMGEN Amgen harnesses the best of biology and technology to fight the world s toughest diseases, and make people s lives easier, fuller, and longer. We discover, develop, manufacture, and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what s known today. What you will do Let s do this. Let s change the world. In this vital role we are seeking a skilled and proactive Mobility Engineer with hands-on experience managing mobile and Apple devices using JAMF and other Mobile Device Management (MDM) solutions. This role is responsible for configuring, securing, deploying, and supporting enterprise mobility systems to ensure seamless and secure device operation across the organization. The ideal candidate will also have a solid background in automation, scripting and app integration to improve mobile infrastructure performance and streamline deployment processes Roles & Responsibilities: Administer and manage Apple devices using JAMF Pro and other MDM platforms. Design and implement mobile device configurations, policies, and profiles to support business needs. Develop automated workflows for device provisioning, software deployment, patching, and compliance checks. Integrate third-party and internal applications with MDM tools for seamless app delivery and management. Collaborate with developers and IT teams to build or support custom scripts, APIs, and internal apps tailored for the mobile environment. Monitor and support mobile infrastructure to ensure high availability and performance. Ensure mobile devices align with corporate security and usage policies. Create and maintain technical documentation, including architecture, SOPs, and deployment guidelines. Troubleshoot and resolve issues related to mobile device deployments, applications, and integration workflows. What we expect of you We are all different, yet we all use our unique contributions to serve patients. The vital attribute professional we seek is with these qualifications. Basic Qualifications and Experience: Masters degree / Bachelors degree and 5 to 9 years in a Mobility Engineer or Systems Administrator role Functional Skills: Deep expertise with JAMF Pro and Apple ecosystem (macOS, iOS). Solid understanding of MDM tools (e. g. , Intune, AirWatch, MobileIron, Meraki). Proficiency in scripting and automation (e. g. , Bash, PowerShell, Python). Experience building or supporting automation and app integration pipelines. Understanding of API integrations and mobile application deployment. Ability to work cross-functionally in a fast-paced environment with minimal direction. AMF 200, 300, or higher certification. Familiarity with Apple Business Manager, DEP, and VPP. Knowledge of CI/CD tools or platforms related to mobile app deployment. Background in enterprise mobility within regulated industries (e. g. , healthcare, finance). Experience with security and compliance frameworks in mobile environments. Professional Certifications: S caled Agile Framework (SAFe) for Teams (preferred) Soft Skills: High degree of initiative and self-motivation. Ability to manage multiple priorities successfully. Excellent verbal and written communication skills. Team-oriented with a focus on achieving team goals. Excellent analytical and troubleshooting skills. Ability to work effectively with global and virtual teams. EQUAL OPPORTUNITY STATEMENT We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation . .

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2.0 - 4.0 years

6 - 9 Lacs

Bengaluru

Work from Office

IT Engineer Location: Bengaluru (Bangalore), India About Suki AI Suki is at the forefront of healthcare technology, dedicated to alleviating physician burnout through our advanced, AI-powered voice solutions. Our mission is to make healthcare technology invisible and assistive, allowing doctors to dedicate their full attention to patient care. We are a team of passionate technologists, clinicians, and industry experts driven by the challenge of solving complex problems in medicine. With a strong presence in both the United States and India, we are a collaborative and agile team making a significant impact. The Role: What we want to accomplish and why we need you. We are seeking a versatile and proactive IT Engineer to join our team in Bengaluru. In this critical role, you will be the backbone of our internal IT operations, ensuring that our team has the reliable and secure systems they need to build and support our cutting-edge products. You will be responsible for a wide range of tasks, from providing hands-on technical support to our employees to managing and maintaining our corporate IT infrastructure, including networks, servers, and cloud services. This is an exceptional opportunity to have a broad impact, grow your skills, and be a key contributor to our mission-driven company. What You Will Do: User Support, Onboarding, and Offboarding: Serve as the primary point of contact for IT support requests from our India-based employees. Manage the IT onboarding and offboarding process for new hires, including account creation, hardware provisioning (laptops, peripherals), and system setup. System Administration: Install, configure, and maintain our corporate IT infrastructure. Software & Asset Management: Manage software licenses, installations, and updates across the organization. Maintain a comprehensive inventory of all IT assets. Security & Compliance: Implement and uphold security best practices to protect our corporate systems and data. Assist with security audits and ensure compliance with relevant policies. Manage user access controls and permissions for various corporate systems. Cloud & SaaS Administration: Administer and support our suite of corporate cloud services, such as Google Workspace, Office 365, Slack, and other SaaS applications. Troubleshooting & Resolution: Diagnose and resolve a variety of hardware, software, and network issues in a timely and efficient manner, minimizing downtime. Documentation: Create and maintain clear and concise documentation for IT processes, system configurations, and user guides. Support : Manage support requests efficiently through Jira, maintaining detailed records of problem resolution steps and keeping stakeholders informed as issues progress from initial report to resolution. Secure : Quickly learn and apply company security protocols and IT procedures, serving as a knowledgeable first point of contact who can guide users through proper channels and escalation paths. Operate : Handle day-to-day IT tasks autonomously while collaborating effectively on complex cross-departmental projects that require coordination between multiple teams and systems. Requirements (What Were Looking For): Operating Systems: Strong proficiency in managing and troubleshooting macOS environments. Cloud Services: Experience administering cloud productivity suites like Google Workspace (G Suite) or Microsoft Office 365. Security Acumen: A strong understanding of IT security principles and best practices, including endpoint security, email security, and access control. Problem-Solving Skills: Excellent analytical and troubleshooting abilities with a proactive approach to identifying and resolving issues. Communication & Collaboration: Strong verbal and written communication skills in English. A customer-centric mindset with the ability to effectively support both technical and non-technical colleagues. Self-Motivation: The ability to work independently, manage multiple priorities, and thrive in a fast-paced, dynamic startup environment. Automation: Experience with automation platforms and knowledgeable in automating IT processes Bonus Points (Nice to Have): Relevant IT certifications such as CompTIA A+, Security+. Experience with scripting languages to automate tasks. Familiarity with Mobile Device Management (MDM) solutions. Experience working in a rapidly growing, global technology company. Experience with configuration and use of IAM platforms (Okta, etc.) What Makes Suki, Suki A mission that matters: Suki is making healthcare technology invisible and assistive so clinicians can focus fully on patient care. A product that delivers: Our AI is used by real clinicians at real health systems and it works. A team that gets it: We re former Googlers, Apple engineers, Stanford docs, and healthcare veterans. Backed by believers: We ve raised $165M from top VCs like Venrock, First Round, Flare, and March Capital. On a roll: Named by Fast Company as the Next Big Thing in Tech. Best Leadership Team by Comparably . Technology Innovation Award by Frost & Sullivan. Massive market: We re disrupting a $30B+ industry, and our momentum is real. More Than Just a Job You ll join a team of mission-driven builders who care deeply about what we do and how we do it. We believe in showing up with empathy, iterating constantly, and always putting clinicians first.

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0.0 - 3.0 years

0 Lacs

navi mumbai, maharashtra

On-site

As a Support Engineer, you will be responsible for providing technical assistance and support to users in a timely and accurate manner. You should have a Bachelors or Master's Degree in Computer Science and 0 to 1 year of work experience. Your role will involve working with Windows/Linux/Mac OS environments and having a good understanding of computer systems, mobile devices, and other tech products. You must be able to provide step-by-step technical help, both written and verbal, to ensure smooth functioning of systems and devices. A degree in Information Technology, Computer Science, or a relevant field is required. Any additional certification in Microsoft, Linux, Cisco, or similar technologies will be considered a plus. Join our team in Navi Mumbai or Madurai (Tamil Nadu) and contribute to the seamless operation of IT systems for our organization.,

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5.0 - 9.0 years

0 Lacs

bhopal, madhya pradesh

On-site

As a member of the Vulnerability Management Services team at Atos Group, you will play a crucial role in executing vulnerability scanning and managing VM programs for our clients. Your responsibilities will include completing projects within budgeted efforts and agreed timelines with high-quality deliverables. You will utilize various scanning solutions such as SAINT, Nessus, Tenable.io, Tenable.sc, Qualys, etc., to perform vulnerability scanning and gain a deep understanding of client network architecture and infrastructure to be scanned. Moreover, you will be involved in threat identification, vulnerability identification, and control analysis, as well as developing customized reports and dashboards based on client expectations. Proactiveness in project planning and execution, likelihood determination, impact analysis, and risk determination are key aspects of this role. You will also prioritize risks, provide solution recommendations, and document findings, identifying the business risks posed by weaknesses identified during assessments. Collaboration with both business and technical teams within and outside the organization will be essential for project scope definition, execution, and closure. The ideal candidate for this role should have at least 5 years of experience in Vulnerability Scanning, with expertise in tools like Qualys, Tenable, Rapid7, etc. Additionally, you should possess the ability to understand and explain vulnerabilities to stakeholders, knowledge of platforms such as Windows, Linux, Unix, Mac OS, Cisco, Juniper, as well as familiarity with standards like PCIDSS, CIS Benchmarks, etc. A flexible approach to working on challenging activities, creative problem-solving skills, strong communication, and writing abilities are crucial for success in this role. Join us at Atos Group to expand the possibilities of data and technology, now and for generations to come. Let's grow together.,

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