62 Mac Os Jobs - Page 3

Job Title: IT Support Engineer Department: IT & Services Experience: 1-3 Years Location: Noida & Mumbai Education Qualification: B.Tech/BCA/Bachelors in relevant field. Summary: The IT Support Engineer provides technical support to end-users on a variety of hardware and software issues. This includes troubleshooting, diagnosing, and resolving problems related to computers, peripherals, networks, and applications. The ideal candidate is a highly motivated and results-oriented individual with excellent communication and problem-solving skills. Responsibilities: - Provide L1 and L2 technical support to end-users remotely and in-person. - Troubleshoot and resolve hardware and software issues, including: o Desktop/laptop computers o Printers/scanners/fax machines o Network connectivity issues o Software installations and upgrades o Email and other applications - Install, configure, and maintain computer systems and peripherals. - Perform routine system maintenance tasks, such as backups and virus scans. - Document all support requests and resolutions in the ticketing system. - Escalate complex issues to senior IT staff when necessary. - Participate in on-call support rotation as required. - Assist with IT projects, such as network upgrades and software deployments. - Maintain a positive and professional attitude at all times. Technical Skills: - Operating Systems: Windows (all versions), macOS (preferred) - Networking: TCP/IP, DNS, DHCP - Hardware: PCs, laptops, printers, scanners, servers - Software: Microsoft Office Suite, Active Directory, antivirus software - Scripting/Programming: (Optional) PowerShell, Bash, Python Qualifications: - Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field (preferred) - 1-3 years of experience in an IT support role - Strong knowledge of Windows operating systems - Experience with troubleshooting network connectivity issues - Experience with common desktop applications (e.g., Microsoft Office Suite) - Excellent communication and interpersonal skills - Strong problem-solving and analytical skills - Ability to work independently and as part of a team - Ability to prioritize and manage multiple tasks.

Provide remote support for end-user desktop, servers& networks Helpdesk support for MS Office 365, Azure& security applications Troubleshoot IT issues &assist senior engineers projects &deployments Manage client networks, backups, firewalls& security Required Candidate profile Monitor client networks & managed services Manage software updates, patches & reports Flexible to work in various schedules, including weekends Plan &document system deployments & projects

Required Skills & Experience: 2-4 years of experience in IT support, networking, or firewall administration. Strong knowledge of Windows, Linux, Mac OS, Microsoft 365, and Active Directory. Experience with network troubleshooting (LAN, WAN, Wi-Fi, VPN). Hands-on experience with firewall configuration and management (Fortinet, Cisco ASA). Understanding of IP addressing, VLANs, NAT, and security policies. Good knowledge of IT security best practice. Excellent troubleshooting, communication, and customer service skills.

Design, implement, and maintain Zero Trust Architecture using Zscaler and related security frameworks. Develop and enforce app segmentation strategies to isolate and secure internal applications based on user roles and access needs. Monitor and troubleshoot endpoint connectivity issues, ensuring consistent performance and reliability across devices. Collaborate with security, infrastructure, and application teams to align Zscaler solutions with enterprise IT strategies. Maintain and enhance endpoint security postures through Zscaler integrations with MDM and EDR platforms. Configure and deploy Zscaler Client Connector across diverse device environments (Windows, macOS, mobile). Perform regular audits and compliance checks to validate secure access and policy adherence. Analyze traffic logs, identify anomalies in collaboration with other teams. Support change management and documentation processes related to endpoint networking and Zscaler configuration. Provide subject matter expertise (SME) in Zscaler and Zero Trust principles during security architecture reviews and planning sessions.Stay updated with the latest advancements in endpoint security and Zero Trust Network Access (ZTNA) technologies. We re looking for someone with: Bachelor s/Master s degree in Information Technology or related field. Minimum 3-5 years of experience with Zscaler Products Possess deep knowledge of Networking concepts like DNS, IP subnets, Firewall etc. Manage and optimize Zscaler Private Access (ZPA) and Zscaler Client Connector (ZCC) policies to ensure secure/seamless user access and security Policy management. Certification - Zscaler Certified ZIA/ZPA Administrator/Zscaler Certified Cloud Expert (ZCCX)

Retouch and mask images based on direction and artistic integrity Create composite images using best practices and techniques to match layout Responsibility for final color of image content Evaluate images for proper contrast, neutrality and tones Inspect for image artifacts (banding, patterns, and potential moirs) Verify color pf products using samples and reference files. Consider print requirements Participate in spot-checking others work as part of ongoing quality program Utilization of image and project racking systems to assure on-time completion of tasks Organization and file management Communication to department leaders on status of assignments Take ownership and responsibility for image content at the project level, working with creative teams and relaying critical information Participate in process improvement efforts and various production meetings to foster a positive creative impact on the business May train or assist junior Color Retouchers Responsibility to Maintain the Print sample dockets Responsibility to Maintain the Epson printers Responsibility to Maintain the stock inventory for Epson Machine accessories. Competency Requirements Professional experience using Photoshop and general knowledge of the Adobe Creative Suite Experience of applying print standards to image content preferred Experience working in and maintaining a color managed environment preferred Understanding of file types used in print and in digital applications Practical experience applying principles of color theory Experience in masking techniques Creative experience in packaging environment preferred Proficient with current Mac OS Use of Adobe InDesign or equivalent design application preferred

Retouch and mask images based on direction and artistic integrity. Create composite images using best practices and techniques to match layout. Responsibility for final color of image content. Evaluate images for proper contrast, neutrality and tones. Inspect for image artifacts (banding, patterns, and potential moirs). Verify color pf products using samples and reference files. Consider print requirements. Participate in spot-checking others work as part of ongoing quality program. Utilization of image and project racking systems to assure on-time completion of tasks. Organization and file management Communication to department leaders on status of assignments Take ownership and responsibility for image content at the project level, working with creative teams and relaying critical information. Participate in process improvement efforts and various production meetings to foster a positive creative impact on the business. Competency Requirements: Professional experience using Photoshop and general knowledge of the Adobe Creative Suite Experience of applying print standards to image content preferred. Experience working in and maintaining a color managed environment preferred. Understanding of file types used in print and in digital applications. Practical experience applying principles of color theory. Experience in masking techniques Creative experience in packaging environment preferred. Proficient with current Mac OS Use of Adobe InDesign or equivalent design application preferred

Retouch and mask images based on direction and artistic integrity Create composite images using best practices and techniques to match layout Responsibility for final color of image content Evaluate images for proper contrast, neutrality and tones Inspect for image artifacts (banding, patterns, and potential moirs) Verify color pf products using samples and reference files. Consider print requirements Participate in spot-checking others work as part of ongoing quality program Utilization of image and project racking systems to assure on-time completion of tasks Organization and file management Communication to department leaders on status of assignments Take ownership and responsibility for image content at the project level, working with creative teams and relaying critical information Participate in process improvement efforts and various production meetings to foster a positive creative impact on the business May train or assist junior Color Retouchers Responsibility to Maintain the Print sample dockets Responsibility to Maintain the Epson printers Responsibility to Maintain the stock inventory for Epson Machine accessories. Competency Requirements Professional experience using Photoshop and general knowledge of the Adobe Creative Suite Experience of applying print standards to image content preferred Experience working in and maintaining a color managed environment preferred Understanding of file types used in print and in digital applications Practical experience applying principles of color theory Experience in masking techniques Creative experience in packaging environment preferred Proficient with current Mac OS Use of Adobe InDesign or equivalent design application preferred.

Experience:- 5+ Years. Location:- Bengaluru . Skills:- Windows, Mac OS, Ubuntu, Scripting(Bash, Power shell, Python), SCCM. Candidates Preferred:- Immediate joiner / 15 days. Job Summary: We are seeking a highly skilled and experienced Senior System Engineer with deep expertise in End User Computing (EUC) and endpoint security. This role requires comprehensive knowledge of Windows (endpoint and server), macOS, Ubuntu, and Debian platforms, combined with hands-on experience in systems automation, endpoint management, and security tools. The ideal candidate will play a pivotal role in managing and securing our multi-platform environment, driving automation initiatives, and ensuring high standards of service delivery and system integrity across the organization. Key Responsibilities: Manage, maintain, and support End User Computing (EUC) infrastructure across Windows, macOS, Ubuntu, and Debian environments (endpoint and server). Provide advanced-level troubleshooting and system administration support for OS-related issues, application performance, and system availability. Implement and enforce endpoint security solutions, including DLP , EDR , XDR , and vulnerability assessment and mitigation practices. Deploy, manage, and troubleshoot software updates, patches, and OS configurations using tools such as Microsoft SCCM , Intune , ManageEngine UEM , or equivalent endpoint management platforms. Design and implement scripts and automation solutions (PowerShell, Bash, Python, etc.) to improve operational efficiency and reduce manual intervention. Collaborate with security, network, and infrastructure teams to ensure endpoint compliance with corporate security policies and regulatory standards. Participate in the lifecycle management of EUC devices, including onboarding, provisioning, patch management, and decommissioning. Conduct regular audits and assessments of system configurations, vulnerabilities, and patch levels across all supported platforms. Maintain detailed documentation, SOPs, architecture diagrams, and technical guides for EUC systems and services. Provide mentorship and guidance to junior engineers and support staff as needed. Engage in IT projects focused on EUC modernization, platform migrations, and security enhancements. Requirements: Bachelors degree in Computer Science, Information Technology, or a related field (or equivalent professional experience). 5+ years of experience in a senior-level EUC, system engineering, or infrastructure role. Strong expertise in operating system management and troubleshooting for: Windows Endpoint and Server macOS Ubuntu / Debian Demonstrated experience in endpoint management tools such as SCCM, Intune, ManageEngine UEM, or similar. Proven track record in scripting and automation using PowerShell, Bash, or Python . Exposure to endpoint protection platforms (DLP, EDR, XDR), with the ability to implement and maintain secure endpoint configurations. Familiarity with vulnerability assessment tools and mitigation strategies. Strong knowledge of security controls , encryption standards, patch management, and compliance practices. Excellent troubleshooting, communication, and documentation skills. Ability to work independently, manage multiple priorities, and collaborate in a cross-functional team environment. Interested candidates:- share your updated resume to the below mentioned mail ID:- arshitha.n@rlabsglobal.com

Installing and configuring new software and hardware Conducting security audits and vulnerability assessments Maintaining software licenses and hardware inventory Monitoring system performance and making recommendations for improvements Responding to user inquiries and resolving technical issues Collaborating with other members of the IT team to develop and implement new technologies Key skills and qualifications required for a Desktop Engineer To become a desktop engineer, one must possess a specific set of skills and qualifications: A bachelor s degree in computer science or a related technical field Experience in managing Windows and Mac OS Familiarity with desktop support software and tools Knowledge of network protocols and security systems Strong problem-solving skills Excellent communication skills to interact with users and other IT professionals Ability to work well under pressure

T echnical Support Associates support the work activities of the Network Administrator, maintaining a user environment consisting of laptop and desktop computers running the standard suite of business applications. What Youll Do ? Configure computer hardware and software, as well as troubleshoot related problems. Complete some administrative tasks, such as initiating hardware repairs, assisting with organizational efforts and asset management. IT team projects as assigned. Knowledge and experience with PC desktop support functions relative to laptop and desktop computers. Installation and configuration of business application software (i.e., MS Windows, Mac OS, Office 365 Suite including SharePoint and MS Teams.). Technical Support tools: Norton Ghost, VNC. Proficiency in PC hardware configuration, troubleshooting and maintenance. Experience with Microsoft Active Directory, Wireless Networking (client side), Collaboration tools like Zoom and MS teams Fair knowledge on troubleshooting zoom rooms and infrastructure related to it. Experience in troubleshooting various forms of software problems (e.g., operating system and application programs). What Youll Bring BS/BE with record of high academic achievement A+ certification or Microsoft Certified Systems Administrator. Eagerness to contribute in a team-oriented environment. Ability to work methodically and analytically in a quantitative problem-solving environment. Excellent leadership, communication and organizational skills Strong customer service skills.

Who we are At Twilio, we re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. See yourself at Twilio. Join the team as our next Technical Support Expert - Onboarding and Compliance Support About the job At the Onboarding and Compliance Support team, were not just fighting against bad actors; were champions for our customers success. As a pivotal member of our Onboarding and Compliance Support team, youll be the shield that guards the realms of communication, ensuring that our customers can operate in a secure and compliant environment, free from external threats. Responsibilities In this role, you will: Deliver top-tier customer service, embodying Twilios values of empathy, human warmth, and technical expertise in every interaction via emails, calls or chat. Navigate customers through compliance, providing expert advice, and resolving issues. Guide customers and partners through compliance processes, offering expert advice, evaluating alternatives, and resolving account suspensions. Apply critical thinking to identify and prevent fraudulent activity, ensuring the integrity and security of our users accounts and the Twilio platform. Twilio operates a 24/7 support model, requiring availability to work weekends and holidays as needed. This role involves working rotational shifts during either the APAC or EMEA time zones. Take ownership of high-impact support tickets and queues, ensuring efficient management and adherence to Support SLAs while aiming for high CSAT scores. Provide timely and concise updates on significant issues, incidents, and escalated cases, including challenges in processes, and proactively communicate with customers to offer updates and next steps. Continuously identify and implement improvements to processes and procedures to enhance customer experience and service excellence in collaboration with global Onboarding and Compliance teams. Serve as a key communicator and collaborator across various Twilio departments to address urgent customer concerns promptly and deliver effective solutions for customer needs. Youll be at the heart of Twilios mission, directly contributing to the safety and trust our customers place in us. Youll have the opportunity to work with a team that values innovation, collaboration, and proactive problem-solving. Youll enhance your skills in a dynamic, fast-paced environment that challenges you to bring your best every day. Qualifications Required : Fluency in English. 2- 4 years of experience in handling cases in compliance, fraud, or abuse domains, with a solid understanding of the relevant terminology. Strong technical proficiency with experience in common enterprise operating systems, Eg: Windows & macOS. Proven experience in delivering live support, including phone support, Zoom, or similar platforms. Assisting with A2P 10DLC Campaign Registration/Rejections Live Phone Support for Account compromise and compliance violations Resolving Account Suspension Due to Compliance Violations Navigating GDPR Compliance for European Customers and working on DSR requests. A demonstrated history of customer focus and empathy, with the ability to articulate complex issues to both technical and non-technical audiences. A strong desire to learn new skills, develop expertise, and support others in the field. Effective and efficient handling of escalations Eg: Account Verification Delay Escalation Campaign Rejection Due to Policy Violation Dispute Over Account Suspension Delayed Onboarding Due to Incomplete Documentation Desired: Proven time management skills, with the ability to thrive under pressure and work independently (ownership mentality). Proficient in developing workflows to maintain efficiency while adhering to standard processes and procedures. Demonstrated capability to identify process and team improvements, with a proven track record in creating and curating internal and external documentation. Over 3+ years of experience handling cases in compliance, fraud, or abuse domains, with a solid understanding of the relevant terminology. Experience with compliance, fraud, or abuse tooling or rule engines, and the ability to interpret associated reports. Location This role will be based remotely in India (Karnataka, Tamil Nadu, Telangana, Maharashtra, Delhi) Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. Thats why we seek out colleagues who embody our values something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if youre ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isnt what youre looking for, please consider other open positions . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@twilio.com .

Greetings from CMS Computers India Pvt Ltd !! We have job opportunity for Support Lead position in Noida. Total experience - 5+ Years Job Description - Bachelors degree in information technology, Computer Science, or related field with 5+ years of experience Professional certifications like Microsoft Certified Systems Administrator (MCSA) are preferred. Proven work experience in technical support roles such as Technical Support Engineer or Desktop Support Engineer Lead and manage a team of support engineers to deliver timely and efficient post-production support. Hands on experience in overseeing day-to-day support operations. Ability to diagnose, troubleshoot basic technical issues, and provide step-by-step technical help, both written and verbal Excellent problem-solving and communication skills Prioritize and assign support tickets, ensuring all issues are tracked, documented, and resolved within agreed SLAs. Act as the point of contact for escalations from users or senior management. Communicate regularly with stakeholders regarding system health, outages, incidents, and resolutions. Provide guidance, mentorship, and training to support engineers. Develop and maintain support documentation, FAQs and knowledge base articles. Continuously improve support processes, tools, and reporting. Good understanding of computer systems, mobile devices, and other tech products Familiarity with remote desktop applications and help desk software like Zendesk Hands-on experience with Windows, Linux, and Mac OS environments Additional certifications in Microsoft, Linux, Cisco, or similar technologies are advantageous Relevant and interested candidates can share their updated resume on kinjal_patel@cms.co.in Total Experience - Current CTC - Expected CTC - Notice period -