248 Mac Os Jobs - Page 2

Client Engineer II (MacOS) Chennai, Tamil Nadu, India Apply now Share Company Overview At Zuora, we do Modern Business . We re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences. The Team & Role Delivery of software updates and patches, as well as provide tier III support to resolve customer issues. The Client Engineer will be responsible for the MacOS endpoint management tools and administration. This person will also lead projects and initiatives, including enterprise wide software deployments and security efforts. Additionally this person will serve as the technical escalation point for the end user services team and work on automation projects. Experience needed: Perform well-organized and timely deployments of application, major upgrades, security updates and patches Drive client security model and best practices in an enterprise environment Identify internal process and automation improvements and deploy scalable technical solutions Work as the escalation point between different support teams for issues from an IT engineering perspective Design and implement new features in Battle.net account authentication and OAuth systems Administration and day-to-day management of the Kandji environment. Enrolling, provisioning, and supporting Apple devices (macOS, iOS, iPadOS). Creating and managing policies, configuration profiles. Packaging and deploying applications. Implementing security compliance baselines, FileVault, and certificates. Managing patch updates, OS upgrades, and app deployments. Troubleshooting enrollment, profile, and application issues. Experience with DEP/Apple Business Manager (ABM), VPP, and APNs. Collaborating with IT/security teams to ensure alignment with enterprise policies. This is a hybrid position, so you ll be required to come in the office 3 times a week. Our Tech Stack: Expert in MDM tool , Apple Business Manager (ABM), Apple School Manager (ASM), VPP, DEP, macOS, iOS, iPadOS, Active Directory, SSO, Shell Scripting, Patch Management tools. NinjaOne What you ll do 2-3 years experience in MacOS endpoints 1-3 years experience in deploying, configuring, and managing macOS, iOS, and iPadOS devices in enterprise environments. 1- 3 years Proficient in creating and maintaining configuration profiles, policies, and scripts to automate device management and ensure compliance. 1-3 years Experienced in patch management, software packaging, and distribution, with a strong focus on security standards and operational efficiency. 2+ years designing, implementing and managing endpoint security tools Understanding of TCP/IP networks and Ethernet technology as it applies to end user connections. Ability to troubleshoot complex network connectivity issues for both wired and wireless network connections. Use empirical troubleshooting techniques to troubleshoot and identify root causes Able to integrate and apply feedback in a professional manner Demonstrate ability to work effectively as part of a team Must be solutions oriented and a strong self-starter with initiative and flexibility Excellent verbal and written communication skills are required Familiarity with ITIL concepts for service management a plus, particularly problem and change management #ZEOLife at Zuora As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly it s exciting. Our people, whom we refer to as ZEOs are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we re making what s next possible for our customers, community and the world. As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with: Competitive compensation, corporate bonus program and performance rewards, company equity and retirement programs Medical, dental and vision insurance Generous, flexible time off Paid holidays, wellness days and company wide end of year break 6 months fully paid parental leave Learning & Development stipend Opportunities to volunteer and give back, including charitable donation match Free resources and support for your mental wellbeing Specific benefits offerings may vary by country and can be viewed in more detail during your interview process. Location & Work Arrangements Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices. Our Commitment to an Inclusive Workplace Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com. Apply now Let s do this. You re unique and we re on a journey so let s embark on a unique journey together. We encourage you to apply to all roles that utilize your skills and ignite the passion within you. No matter where you re located, or which team you work on, you ll be part of a group of people working together to build a better world: The World Subscribed. Go ahead and apply! Internal Job Opportunities Are you a current ZEO looking to take on new challengesIf so, check out our internal job openings on our internal job board .

Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role Hands-on experience with Windows/Linux/Mac OS environments Working knowledge of office automation products and computer peripherals, like printers and scanners Knowledge of network security practices and anti-virus programs Ability to perform remote troubleshooting and provide clear instructions Excellent problem-solving and multitasking skills Customer-oriented attitude Diploma, B.tech, BSc in Computer Science or relevant field

You will be responsible for researching and identifying solutions to software and hardware issues. You will diagnose and troubleshoot technical issues, including account setup and network configuration. By asking targeted questions to customers, you will quickly understand the root of the problem. You will guide clients through a series of actions over the phone to resolve technical and product-related issues. The ideal candidate will have proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role. Even freshers can apply for this position. Hands-on experience with Windows/Linux/Mac OS environments, especially Windows, is required. A good understanding of computer systems, mobile devices, and other tech products is essential. You should be able to diagnose and troubleshoot basic technical issues and be familiar with remote desktop applications. We are looking for individuals with good problem-solving and communication skills. You should be able to provide step-by-step technical and product assistance. Proficiency in English is required, while fluency in Hindi and any one Vernacular Language would be an added advantage. Flexibility to work in rotational shifts, rotational week offs, and public holidays to support our customers is necessary. This is a full-time position with benefits such as cell phone reimbursement, health insurance, paid sick time, and Provident Fund. The job involves working in rotational shifts with additional benefits like quarterly bonus and shift allowance. Candidates should have a Bachelor's degree and at least 1 year of total work experience, including 1 year in customer service. Proficiency in English is required, while knowledge of Hindi is preferred. The work location is in person. If you are interested in this position, please contact the employer at +91 6358929783.,

As a part of Stefanini, a global provider of offshore, onshore, and nearshore IT services, you will be responsible for supporting IT equipment in a large corporate environment. This includes providing desktop/laptop tech support for both Mac and PC systems running Windows 7/10 operating systems. Your role will involve supporting a variety of devices such as mobile devices, printers, scanners, wireless equipment, VPNs, etc. Additionally, you will be involved in IMAC support, which includes installing, moving, adding, and changing IT equipment. Your responsibilities will also include maintaining and repairing IT equipment, spare parts, and components, as well as researching and troubleshooting technical problems. You will need to maintain system configurations, documentations, and track customer incidents and requests through the client's ticketing tool. Troubleshooting and resolving hardware and software issues for Windows devices, as well as performing backup, restoration, and migration of user data will be part of your daily tasks. In this role, you will be expected to provide Smart Hands support for networking, server, and telecommunications technologies, as well as offer support for printers and peripheral devices. Managing inventory of IT assets, including asset auditing, and the ability to research and follow appropriate KB articles are essential aspects of this position. You should also be prepared to work on-call and provide after-hours support as needed, including potential executive support. To succeed in this role, you should have experience supporting Mac OS, Windows OS, Microsoft Office, Smart Phones, AV Conferencing Systems, Printers, and PC hardware. Maintaining a positive attitude under stressful conditions, excellent verbal and written communication skills, professionalism, and the ability to perform in-depth research and troubleshooting for complex technical issues are crucial. Additionally, you should be able to prioritize tasks, work with minimal supervision, lift equipment up to 50 pounds, and be willing to learn new technologies. Desired characteristics for this role include A+ Certification, Microsoft Certified Professional (MCP), ITIL Foundations, and Lean Six Sigma. You will have the opportunity to work with a global team of professionals, access comprehensive benefits, and participate in professional development programs offered by Stefanini University. Stefanini is a Brazilian privately owned company known for its agility, flexibility, and innovation. The flat organizational structure enables faster communication and decision-making processes. If you are looking for a challenging role that offers growth opportunities within a dynamic and collaborative environment, this position may be the right fit for you.,

Roles and Responsibilities Provide desktop support to end-users, troubleshooting hardware and software issues. Configure LAN, WAN, VPN and Outlook configurations for seamless connectivity. Perform root cause analysis (RCA) to resolve complex technical problems. Collaborate with team members to ensure timely resolution of customer queries. Maintain accurate records of all incidents and actions taken during support calls. Desired Candidate Profile 2-5 years of experience in desktop support or related field. Strong knowledge of Microsoft operating systems, CCNA certification preferred. Proficiency in Linux operating systems, Mac OS, PC components, cyber security best practices. Excellent communication skills with ability to work independently as well as part of a team.

Essential Responsibilities, Accountabilities Results Retouch and mask images based on direction and artistic integrity Create composite images using best practices and techniques to match layout Responsibility for final color of image content Evaluate images for proper contrast, neutrality and tones Inspect for image artifacts (banding, patterns, and potential moirs) Verify color pf products using samples and reference files. Consider print requirements Participate in spot-checking others work as part of ongoing quality program Utilization of image and project racking systems to assure on-time completion of tasks Organization and file management Communication to department leaders on status of assignments Take ownership and responsibility for image content at the project level, working with creative teams and relaying critical information Participate in process improvement efforts and various production meetings to foster a positive creative impact on the business May train or assist junior Color Retouchers Responsibility to Maintain the Print sample dockets Responsibility to Maintain the Epson printers Responsibility to Maintain the stock inventory for Epson Machine accessories. Competency Requirements Professional experience using Photoshop and general knowledge of the Adobe Creative Suite Experience of applying print standards to image content preferred Experience working in and maintaining a color managed environment preferred Understanding of file types used in print and in digital applications Practical experience applying principles of color theory Experience in masking techniques Creative experience in packaging environment preferred Proficient with current Mac OS Use of Adobe InDesign or equivalent design application preferred.

The Helpdesk Engineer role in Mumbai (CST) within the IT Support department involves providing technical support and assistance to end-users for hardware and software issues. Your responsibilities include troubleshooting, diagnosing, and resolving technical problems, ensuring exceptional customer service, and documenting issues and solutions. You will escalate complex problems to higher-level IT staff, maintain accurate records, and provide user training and assistance. Key Responsibilities: - Provide first-line technical support via phone, email, and chat, troubleshooting hardware and software issues. - Diagnose and resolve technical problems related to desktops, laptops, printers, and peripherals. - Maintain records of support requests and solutions using a ticketing system. - Guide users through problem-solving processes with clear instructions. - Escalate complex issues to senior IT staff, provide basic training, and monitor system performance. - Assist with inventory management and continuous improvement of support processes. Qualifications: - Bachelor's degree in Information Technology or related field or equivalent experience. - Proven experience in helpdesk or technical support role with a solid understanding of computer systems. - Proficiency in Windows and Mac OS, Microsoft Office Suite, Active Directory, and remote desktop tools. - Certifications such as CompTIA A+ or ITIL Foundation are preferred. - Excellent communication, problem-solving, and customer service skills. Work Environment: - Fast-paced environment with occasional after-hours support. - Role may involve sitting for extended periods and using a computer for most of the workday. Preferred Skills: - Knowledge in hardware, Windows Desktop OS issues, printers troubleshooting. - Basic network knowledge and troubleshooting skills. - Experience in optimizing operational processes for efficiency. Why Join Us: - Career growth opportunities and professional development. - Dynamic environment focused on achieving results. - Competitive compensation and benefits package. - Collaborative culture with a supportive and dedicated team. To apply, submit your resume and a cover letter to [email address] with the subject line "Helpdesk Engineer Application." This is a full-time, permanent position with commuter assistance, health insurance benefits, and day shift. Experience: 1 year preferred Work Location: In person,

As a Senior Cloud Support Engineer with 7-9 years of experience, you will play a crucial role in researching and identifying solutions to software issues. Your responsibilities will include diagnosing and troubleshooting technical issues related to account setup and network configuration. You will be expected to ask customers targeted questions to quickly understand the root of the problem and track computer system issues through to resolution within agreed time limits. In addition, you will need to communicate with clients via phone, email, or chat, guiding them through a series of actions until the technical issue is resolved. Proper escalation of unresolved issues to appropriate internal teams, such as software developers, is essential. Providing prompt and accurate feedback to customers, referring to internal databases or external resources for accurate tech solutions, and ensuring all issues are properly logged are also part of your responsibilities. Managing several open issues simultaneously, following up with clients to ensure their IT systems are fully functional after troubleshooting, preparing accurate reports, and documenting technical knowledge through notes and manuals are important aspects of this role. Maintaining good relationships with clients is key to delivering exceptional support. The ideal candidate for this position should have proven work experience as a Technical Support Executive, IT Help Desk Technician, or similar role. Hands-on experience with Windows/Linux/Mac OS environments, basic knowledge of Cloud Platforms (AWS/Google), and SQL expertise are required. A good understanding of computer systems, mobile devices, and other tech products is essential. Moreover, familiarity with remote desktop applications and help desk software, such as Zendesk, is desired. Excellent problem-solving and communication skills, the ability to provide step-by-step technical help both in written and verbal forms, and a BS degree in Information Technology, Computer Science, or a relevant field are preferred qualifications. This full-time position offers benefits such as a flexible schedule, provided food, paid sick time, paid time off, and Provident Fund. The job requires working night shifts from Monday to Friday in Gurugram, Haryana. Applicants should be able to reliably commute or plan to relocate before starting work. A notice period of not more than 1 month is expected. If you have at least 5 years of technical support experience, meet the education and experience requirements, and possess good communication skills in English, you are encouraged to apply for this challenging and rewarding role.,

You are a Senior DFIR Analyst with expertise in forensic investigation and incident response. Your role involves managing cases from start to finish, which includes client interaction, reporting, and overseeing a team of forensic analysts. Your proficiency should encompass forensic examination of major operating systems like Windows Server, Linux, and Mac OS. Additionally, you will be engaged in research and development endeavors to discover new tools and methodologies for forensic analysis and incident response. Your core responsibilities entail conducting end-to-end digital forensic investigations, ranging from data acquisition to analysis of intricate digital evidence. You will delve into forensic examinations of various operating systems, system and application logs, web application logs, network traffic, and digital artifacts. Expert guidance to clients during investigations and incident response operations will be crucial, alongside leading the forensic analyst team. Moreover, you will mentor junior analysts on DFIR techniques, tools, and industry best practices. Your role also encompasses research and development activities to explore innovative tools and techniques for forensic analysis and incident response. This necessitates staying abreast of industry trends and emerging technologies to continually augment forensic capabilities. You will be responsible for documenting and presenting findings, including detailed forensic analysis reports. If you possess the requisite skills and background for this position, we encourage you to apply by submitting your resume and cover letter. Mandatory Skills Required: - Experience in leading a team of forensic analysts - Profound knowledge of digital forensic tools and techniques - Strong written and verbal communication skills - Ability to convey technical concepts effectively to non-technical stakeholders - Capacity to handle multiple cases concurrently and deliver timely updates and status reports - Capability to work autonomously and collaboratively within a team - Expertise in forensic analysis of system and application logs, web applications logs, network traffic, and digital artifacts - Strong analytical and problem-solving skills - Exceptional searching abilities and self-learning aptitude - Experience in research and development activities - Proficiency in reverse engineering and malware analysis Optional Skills: - Relevance industry certifications such as AccessData Certified Examiner (ACE), EC-Council Certified Hacking Forensic Investigator (EC-CHFI), GCFA, GCFE, EnCE, or other pertinent certifications - Familiarity with programming languages for scripting/automation of tasks - Understanding of legal and regulatory requirements associated with digital forensics and incident response Educational Requirement: - Master's degree in Digital Forensics or a related field Certifications (Optional): - Industry certifications such as AccessData Certified Examiner (ACE), EC-Council Certified Hacking Forensic Investigator (EC-CHFI), GCFA, GCFE, or EnCE,

We are looking for a highly skilled Tanium Platform Engineer with hands-on experience managing and optimizing a wide range of Tanium modules, including Enforce, Threat Response, Comply, Interact, Patch, Deploy, Certificate Manager, Performance, Investigate, and Impact. The ideal candidate will have a strong scripting background (PowerShell, Python, Shell, and VBS) and the ability to automate, orchestrate, and scale endpoint security and operations across a global enterprise environment. Key Responsibilities: Manage, administer, and optimize Tanium modules, including but not limited to: Enforce : Configure and apply security baselines and policies. Threat Response & Investigate : Conduct real-time threat hunting, forensics, and incident response. Comply : Monitor and report endpoint compliance against CIS, NIST, and custom baselines. Patch & Deploy : Design and execute patch deployment strategies and software rollouts. Certificate Manager : Track, manage, and alert on endpoint certificates across the enterprise. Performance & Impact : Monitor and analyze endpoint performance metrics and operational impact. Interact : Build and optimize Tanium sensors, packages, and saved questions for visibility and control. Develop custom Tanium content (sensors,packages, dashboards) tailored to business and security requirements. Automate endpoint management tasks using PowerShell, Python, Shell, or VBScripts. Integrate Tanium with other tools (SIEMs, ITSM platforms, configuration management, XDR tools). Collaborate with security, infrastructure, and endpoint teams to support compliance, incident response, and operational efficiency. Provide documentation, training, and knowledge transfer to stakeholders and internal teams. Support lifecycle upgrades and health of Tanium infrastructure and endpoints. Required Qualifications: 5+ years of experience in IT security or endpoint management, with at least 3 years of direct Tanium platform experience. Deep knowledge and hands-on experience with multiple Tanium modules listed above. Proficiency in scripting languages: PowerShell, Python, Shell (Bash), and VBScript. Strong experience building and maintaining custom sensors, packages, and scheduled actions in Tanium. Familiarity with endpoint hardening standards, vulnerability management practices, and threat hunting methodologies. Experience with enterprise OS platforms (Windows, macOS, Linux). Excellent troubleshooting, documentation, and collaboration skills. Preferred Qualifications: Experience with Microsoft Defender for Endpoint and integration with Tanium. Familiarity with Intune, SCCM, JAMF, or other endpoint management platforms. Experience integrating Tanium with ServiceNow, or Sentinel. Tanium Certified Operator or Tanium Certified Administrator certification.

We are looking for a highly skilled Tanium Platform Engineer with hands-on experience managing and optimizing a wide range of Tanium modules, including Enforce, Threat Response, Comply, Interact, Patch, Deploy, Certificate Manager, Performance, Investigate, and Impact. The ideal candidate will have a strong scripting background (PowerShell, Python, Shell, and VBS) and the ability to automate, orchestrate, and scale endpoint security and operations across a global enterprise environment. Key Responsibilities: Manage, administer, and optimize Tanium modules, including but not limited to: Enforce : Configure and apply security baselines and policies. Threat Response & Investigate : Conduct real-time threat hunting, forensics, and incident response. Comply : Monitor and report endpoint compliance against CIS, NIST, and custom baselines. Patch & Deploy : Design and execute patch deployment strategies and software rollouts. Certificate Manager : Track, manage, and alert on endpoint certificates across the enterprise. Performance & Impact : Monitor and analyze endpoint performance metrics and operational impact. Interact : Build and optimize Tanium sensors, packages, and saved questions for visibility and control. Develop custom Tanium content (sensors,packages, dashboards) tailored to business and security requirements. Automate endpoint management tasks using PowerShell, Python, Shell, or VBScripts. Integrate Tanium with other tools (SIEMs, ITSM platforms, configuration management, XDR tools). Collaborate with security, infrastructure, and endpoint teams to support compliance, incident response, and operational efficiency. Provide documentation, training, and knowledge transfer to stakeholders and internal teams. Support lifecycle upgrades and health of Tanium infrastructure and endpoints. Required Qualifications: 5+ years of experience in IT security or endpoint management, with at least 3 years of direct Tanium platform experience. Deep knowledge and hands-on experience with multiple Tanium modules listed above. Proficiency in scripting languages: PowerShell, Python, Shell (Bash), and VBScript. Strong experience building and maintaining custom sensors, packages, and scheduled actions in Tanium. Familiarity with endpoint hardening standards, vulnerability management practices, and threat hunting methodologies. Experience with enterprise OS platforms (Windows, macOS, Linux). Excellent troubleshooting, documentation, and collaboration skills. Preferred Qualifications: Experience with Microsoft Defender for Endpoint and integration with Tanium. Familiarity with Intune, SCCM, JAMF, or other endpoint management platforms. Experience integrating Tanium with ServiceNow, or Sentinel. Tanium Certified Operator or Tanium Certified Administrator certification.

As a skilled Desktop Support Technician, you will be responsible for providing technical assistance and support for desktop computers, applications, and related technology within our organization. Your primary duties will include installing, troubleshooting, and repairing computer systems and peripherals. Additionally, you will be required to offer technical support for software applications and operating systems, as well as assist in maintaining LAN/WAN networks, servers, and related components. You will play a key role in responding to IT support requests and inquiries from users in a timely manner, ensuring their technical issues are resolved efficiently. Setting up new user accounts and profiles, dealing with password issues, conducting regular system updates, and performing system backups will also be part of your daily tasks. Collaboration with the IT team is essential to ensure the smooth operation of all systems within the organization. To excel in this role, you must demonstrate proficiency in Windows and Mac OS environments, possess a strong knowledge of computer hardware components and mobile devices, and have experience in providing technical support while delivering excellent customer service. Your ability to analyze and resolve technical issues effectively, along with familiarity with DNS, Jira, and other relevant IT tools, will be crucial for success in this position. Excellent communication skills and a proactive approach to problem-solving are highly valued traits in this role. This is a full-time position, and the work schedule is Monday to Friday. The work location is in person, where you will be actively involved in supporting the organizations desktop technology infrastructure.,

We are seeking a Technical Support Engineer to deliver high-level assistance to our clients. You will be responsible for diagnosing and troubleshooting software and hardware issues, assisting with application installations, and resolving network problems. Utilizing your expertise, you will configure operating systems and provide immediate support through remote desktop connections, email, and chat applications. In cases requiring detailed guidance, you will communicate with clients over the phone, offering clear instructions and technical manuals. Your responsibilities will include acknowledging incidents, tracking tickets until resolution, conducting log and data analysis, monitoring systems proactively, and maintaining effective communication with customers regarding service levels. You will gather and analyze user information to determine optimal solutions, log, categorize, prioritize, track, and route incidents, ensuring timely and accurate technical assistance that fosters customer trust. The ideal candidate will possess hands-on experience with Windows/Linux/Mac OS environments, proficiency in basic software/hardware troubleshooting, and API knowledge. A solid grasp of computer systems, mobile devices, and tech products is essential, along with familiarity with remote desktop applications and help desk software. Strong problem-solving and communication skills are key, as is the ability to offer step-by-step technical support in written and verbal forms. Experience in offshore voice and chat technical support, coupled with proficiency in tools like Salesforce, Jira, and Zoom, will be advantageous. A customer-focused approach, analytical thinking abilities, and a collaborative mindset are crucial for effective issue resolution and maintaining clear technical documentation. Adaptability and a willingness to learn new technologies are highly valued traits in this role. This is a full-time position that requires availability for permanent night shifts, with workdays scheduled from Monday to Friday. The successful candidate should have at least 1 year of experience in technical support and international voice processes. If you meet these requirements and are ready to contribute as a valuable team player in a dynamic environment, we encourage you to apply for this role.,

We are currently seeking a Tech Support Specialist who is passionate about technology and enjoys solving problems. If you thrive in a dynamic and fast-paced environment that presents new challenges every day, then we invite you to become a part of our team. As a Tech Support Specialist, you will be responsible for providing technical assistance and troubleshooting services for hardware, software, and network-related issues. You will address user inquiries through phone calls, emails, and chat, diagnose technical problems efficiently, and document both issues and solutions to contribute to our internal knowledge base. Additionally, you will collaborate with IT teams to enhance system performance and security. The ideal candidate for this position will have experience in technical support, IT helpdesk, or a related field. Strong problem-solving skills with a customer-centric approach are essential. Proficiency in Windows/Mac OS, networking, and software troubleshooting is required. Excellent communication skills and the ability to articulate technical concepts clearly are also necessary. Possessing certifications such as CompTIA A+ or ITIL would be considered a plus. Joining our team will offer you the opportunity to work with cutting-edge technology, grow your career and skills, and be part of a collaborative and supportive team environment. We provide a competitive salary and benefits package. If you are prepared to elevate your tech skills and help users succeed, we encourage you to apply for this exciting opportunity by sending your application to myhr@johnturingwatson.ai. If you know someone who would be a great fit for this role, feel free to tag them in the comments. #Hiring #TechSupport #ITJobs #JobOpening #TechCareers #SupportSpecialist,

What Youll Do As a Service Desk Analyst, you\u0027ll be the first point of contact for all technical issues and requests. You will be a crucial part of our IT team, providing exceptional customer service and ensuring our employees can do their best work. Your day-to-day responsibilities will include: Providing first-level support for all technical incidents and service requests through phone, email, text, and walk-ups. Troubleshooting connectivity issues for our remote users, ensuring they stay connected and productive. Using our Incident Management System to log, track, and resolve issues efficiently. Applying your knowledge of Operating Systems (Windows 11, Mac OS, Windows Server) and Directory Services (Azure Active Directory) to quickly resolve customer issues. Managing corporate endpoint devices using Microsoft Azure services like Intune, AutoPilot, and Endpoint, as well as JAMF for Mac OS. Assisting with user account management across multiple corporate environments. What You\u0027ll Bring Experience: At least 3-4 years of enterprise-level Service Desk experience. Technical Skills: Experience with troubleshooting connectivity issues for remote users and a strong understanding of technical issue analysis, testing, and resolution. Communication Skills: Excellent verbal and written communication, with the ability to explain complex technical issues in a clear, non-technical manner. Certifications: While not required, certifications such as COMPTIA A+, Network+, Server+, Security+ , or Microsoft Windows 10, Azure AZ-900 are a plus. Problem-Solving: The ability to think clearly and solve problems under pressure. Self-Motivation: A proactive and dynamic approach to your work, with the ability to work independently. Schedule: 9 AM to 6 PM IST and weekends on a rotational basis.

As a Technical Support Engineer, you will be responsible for providing enterprise-level support to customers by researching, diagnosing, troubleshooting, and resolving issues to ensure client satisfaction. Your duties will include installing, configuring, monitoring, and maintaining computer applications and networks, as well as configuring operating systems. Additionally, you will prioritize and manage workflow while resolving network-related issues and designing computer systems to meet organizational requirements. You will serve as the first point of contact for clients regarding their computer systems and equipment, tracking system issues until resolution within agreed timelines. You will be required to resolve complex problems, communicate with clients through various channels, and provide clear instructions or technical manuals. Adhering to standard procedures, you will escalate issues to relevant internal departments and provide prompt and accurate feedback to customers. Furthermore, you will ensure proper logging of all issues, follow up with clients post-troubleshooting to confirm system functionality, document technical knowledge in the database, and train users on system operation. Monitoring the daily performance of technical systems and assisting in deploying new software or hardware systems are also part of your role. The ideal candidate will have proven work experience in a similar role, hands-on experience with Windows/Linux/Mac OS environments, and a good understanding of computer systems, mobile devices, and other tech products. You should possess the ability to diagnose and troubleshoot basic technical issues, familiarity with remote desktop applications and help desk software (e.g., Zendesk), excellent problem-solving and communication skills, and the capability to provide step-by-step technical assistance both in written and verbal form. A BS degree in Information Technology, Computer Science, or a relevant field is required.,

IT Intern IT Support and Operations we are looking to onboard a proactive and technically inclined intern to support our IT Support & Operations team. The intern will play a key role in monitoring and troubleshooting applications and networks, coordinating with vendors and internal teams, and assisting in the maintenance of IT systems and inventory. This internship will provide hands-on experience across multiple platforms including Windows, Mac, and Linux, along with exposure to ITIL (Information Technology Infrastructure Library) processes. Key Responsibilities: Install, configure, and troubleshoot Windows, Mac, and Linux operating systems. Monitor and troubleshoot application performance and availability. Perform network monitoring and basic network issue resolution. Coordinate with vendors and service providers for issue resolution and service delivery. Conduct routine system maintenance and performance tuning. Collaborate with cross-functional teams to ensure timely resolution of IT issues. Manage IT inventory, including asset tracking and tagging. Document incidents, changes, and resolutions in alignment with ITIL practices. Required Skills & Qualifications: Strong troubleshooting skills. Basic understanding of networking concepts and protocols. Exposure to operating systems: Windows, macOS, and Linux. Good communication and coordination abilities. Ability to work independently and in a team-oriented environment.

Required Skills Technology | Endpoint Management- SCCM Technology | Endpoint Management- Intune, 1E Domain | IT in Banking | Customer Support Behavioral | Aptitude | Communication Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | JCT/ JA/JCESA Experienced Technology Manager to lead our IT operations, with a focus on managing and optimizing systems using SCCM, JAMF, 1E Tachyon, and Intune. The successful candidate will play a key role in ensuring the efficient deployment, management, and support of our organization s technology infrastructure. Responsibilities: SCCM Management: Design, implement, and maintain System Center Configuration Manager (SCCM) solutions. Oversee software distribution, updates, and patch management through SCCM. Troubleshoot and resolve SCCM-related issues to ensure a stable and secure IT environment. JAMF Administration: Lead the administration of JAMF Pro for macOS and iOS device management. Implement and optimize JAMF policies and configurations for efficient endpoint management. Collaborate with cross-functional teams to integrate JAMF into the overall IT ecosystem. 1E Tachyon Expertise: Utilize 1E Tachyon to optimize endpoint performance and troubleshoot issues proactively. Implement automation and scripting using 1E Tachyon for rapid issue resolution. Stay current with 1E Tachyon updates and best practices to enhance system efficiency. Intune Deployment and Management: Design and implement Microsoft Intune solutions for mobile device management (MDM) and application deployment. Manage security policies and compliance settings within Intune to ensure a secure IT environment. Collaborate with security teams to implement Intune-based security controls. Team Leadership: Provide leadership and mentorship to a team of IT professionals responsible for endpoint management. Foster a collaborative and innovative team culture focused on continuous improvement. Conduct regular training sessions to enhance team skills in SCCM, JAMF, 1E Tachyon, and Intune. Documentation and Reporting: Maintain comprehensive documentation of SCCM, JAMF, 1E Tachyon, and Intune configurations and processes. Generate regular reports on system performance and security compliance

Adobe Illustrator is the industry-leading graphic design tool for people who love art, illustration and designing. It offers creative tools to design anything you can imagine from logos and icons to graphics, typography and illustrations and customize it with professional-level precision across desktop, mobile and web. The Adobe Illustrator team is looking for a passionate, hardworking and highly motivated engineer and technical problem solver to help build scalable, responsive, next-generation vector editing application that makes vector drawing ubiquitous. Desired Skills and Experience Responsibilities As a developer for Adobe Creative Cloud Illustrator, you will work with a team of hardworking developers. You and your team will add features in products that are strategic to Adobe s growth. Partner with Product Manager, fellow engineers, and other partners in defining the roadmap, scope, and work for releases. Lead your features end-to-end starting from gathering requirements, design, implementation, and instrumenting unit and automation test cases. Maintain existing features and constantly strive toward optimizing memory and processing footprint. Should be a proactive self-starter who can develop methods, techniques and evaluation criterion for obtaining results. You would be an expert on one or more platforms and knowledgeable of cross-platform issues, competitive products, and customer requirements. You would contribute significantly towards the development and application of advanced concepts, technologies and expertise within the team. This role involves addressing architecture and design issues for future products, providing strategic direction in evaluating new technologies. Must have Bachelors or Master s degree in Computer Science or related from a premier institute 12+ years of hands on design / development experience Deep experience in modern C++, object-oriented programming, debugging, and profiling Expertise in writing highly performant native code on platforms like macOS, Windows, Web. Experience with GenAI, ML, Diffusion, LLM, LoRa models. Should have excellent computer science fundamentals and a good understanding of architecture, design and performance. Exceptional problem-solving skills Excellent interpersonal skills, written and verbal communication skills Must be familiar with working in a fast paced global environment Good to have Experience in Web-assembly Experience working with SQL database, In-memory cache. Experience with GPU, WebGL, Skia rendering. .

Experience Min. 6 Month to 1 Year (Mandatory) and 1 to 2 Years (Preferred) Excellent Written and verbal communication skills. (VnA 6 & above) Exceptional ability to multitask. Exceptional ability to adapt and learn new platforms and skills on the fly. Exceptional sense of urgency Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills. Ability to work under pressure involves dealing with constraints which are often outside of your control - these might be resource or time constraints, the difficulty of the task or having insufficient knowledge required to complete the task, or unforeseen changes or problems. Good to have - Experience using and proficient in Apple hardware, Mac OS, Google (G-Suite), Windows and Office365 Good to have – ITIL Knowledge Graduate from an accredited institution or Under-graduate with relevant technical experience Previous customer/technical support or technology experience

Job Title: L2 Helpdesk Engineer (Night Shift) Location: HYD, India (100% Onsite), Night Shift Support) Experience Required: 5-7 Years Shift Timings (Mandatory): Must be flexible to work permanent night shifts and week-end/public holiday, with possible shift windows including: Job Summary: We are looking for a highly skilled Level 2 Helpdesk Engineer with 5-7 years of hands-on experience supporting global end-users, primarily across Europe & India. The ideal candidate will have deep technical knowledge in Microsoft 365, Intune, Windows OS, macOS, Linux, and security tools like Microsoft Defender. You must demonstrate strong troubleshooting skills, a customer-first attitude, and an ability to communicate effectively with users across time zones. Key Responsibilities: • Provide L2 technical support to global employees, with a focus on European & Indian users. • Troubleshoot and resolve complex issues related to: • M365 Suite (Outlook, Teams, OneDrive, SharePoint, etc.) , Operating Systems: Windows 10/11, macOS, and Linux, Microsoft Intune, Microsoft Defender for Endpoint, Networking, VPNs, connectivity & performance issues • Handle remote troubleshooting via tools such as TeamViewer • Administer and troubleshoot issues related to: Active Directory (AD) and Entra ID, Meeting room hardware, AV equipment, and printers • Ensure timely resolution within SLA/SLO, escalate appropriately where needed. • Monitor system alerts, take proactive actions, and ensure timely resolutions. • Perform daily shift handovers, including detailed ticket/project notes. • Generate shift reports, perform ticket analytics, and identify patterns for continual improvement. • Collaborate with cross-functional teams for escalations and documentation. • Maintain high-quality interpersonal communication and demonstrate a neutral, fluent English accent in all end-user interactions. Required Skills & Qualifications: • Minimum 5-7 years of relevant experience in an L2 support capacity with experience working with global users across different time zones, especially Europe. Strong written and verbal communication with a neutral and clear English accent. • Strong hands-on experience with: • Microsoft 365 (Exchange, Teams, SharePoint, OneDrive, etc.), Intune, Defender, Windows OS, macOS, Linux, Jira, TeamViewer, Active Directory, Entra, Outlook sync issues, M365 app errors, networking/connectivity issues, JIRA & Confluence • Ability to handle and support meeting room tech and peripherals (AV, printers, etc.) • Highly reliable with strong documentation, reporting, collaborative and coordination habits. • Ability to work independently during night shifts with minimal supervision. Preferred Qualifications: • ITIL Foundation or relevant IT certifications (Microsoft, CompTIA, etc.) • Experience working in enterprise or MSP environments. • Familiarity with automation or self-service support models is a plus.

Apple is a place where extraordinary people gather to do their best work. Together we craft products and experiences people once couldn t have imagined and now can t imagine living without. If you re motivated by the idea of making a real impact, and joining a team where we pride ourselves in being one of the most diverse and inclusive companies in the world, a career with Apple might be your dream job. Apples IS&T team is looking for highly motivated and dedicated engineers to build the next generation of software services that powers several critically important applications. In this role you will be partnering with multi-functional teams across Apple. You will work closely with our business leaders and other partners to implement new solutions. The candidate must be able to work independently, understand the needs and build the solution for sophisticated architecture and is comfortable working under pressure at times. Description Develop and maintain highly reliable, scalable, and maintainable enterprise applications that can match Apple volumes Understand requirements, engage with team members, multi-functional teams and project managers to define solutions, and estimate the scope of work required Deliver solutions that can keep up with a rapidly evolving product in a timely fashion Review technical designs and perform code review More than 4 years of experience in designing and developing scalable enterprise solutions. Extensive hands-on experience with Java, Spring Boot, Microservices, Swift and Oracle. 2-3 years experience with Oracle database, fine tuning queries and designing schema. Good understanding of data replication technologies - Golden Gate - Data Guard At least 2 years experience developing macOS app and Objective C and Swift. Experience with Xcode. 2-3 years experience with AWS storage technologies like S3. Working knowledge of S3 APIs. Troubleshooting latency and through put issues. Sound knowledge of encryption, security, data protection, access control, and high availability. Experience setting up and maintaining application on cloud infrastructure. 2-3 years experience in Python development. Hands-on with architecture, design, development and deployment of enterprise systems Experience in rolling out distributed, large-scale, low latency web applications with REST, Data Caching Services, DB schema design and data access technologies. Familiarity with application monitoring tools like Hubble, Splunk. Preferred Qualifications Experience crafting and architecting distributed systems and concurrent programming. Experience designing ecosystems for Web applications & API Platforms Understand security concepts and build reliable and safe distributed applications Ability to successfully multi-task and support multiple, concurrent projects

- Localize, translate, and adapt content of various categories (i.e., multimedia, Fitness, Life Sciences, Wellness, etc.) while adhering to writing style guides and guidelines - Write new copy for a range of multimedia products such as music, TV, and app store apps, video on-demand, and game subscription services - Perform regular linguistic review of their own work as well as the work performed by other members of the localization team for all content types - Copy-edit and fact-check content to ensure accuracy of content - Perform LQA (Localization QA) testing of any content published on live platforms (music and app descriptions, marketing material, and marketing campaigns) - Conduct market-specific research on local content treatment, content, product, and terminology trends and best localization practices for the target audience in their market - Transcribe spoken content such as lyrics - Report on data and/or assets across a broad scope of media and content types - Review linguistic assessments, create training material and documents for new projects, and ensure that other counterparts of the localization team are fully trained on terminology, style, and best practices - Collaborate with our global language team on content review tasks to ensure calibrating terminology and style, understanding trends and market-specific insights - Collaborate with translations based on the market teams needs REQUIREMENTS BS/BA and 2+ years of work experience in the field of journalism, copywriting, or copyediting media content such as Fitness, Wellness, life Sciences, and applications, with proof of writing samples Experience in translation and localization of multimedia content Ability to quickly detect issues and inconsistencies from a massive sea of content and make sound judgment calls based on information at hand Is in tune and has a wide range of knowledge of fitness, wellness, wellbeing, and pop culture Has the ability to own the language market and make confident linguistic decisions Must be highly detail-oriented with the ability to multitask, prioritize, and meet deadlines Native-level in Bengali and fluent in English Strong computer literacy, knowledge of iOS/ macOS systems a plus Well capable of typing in their native level language using a local (English) keyboard Ability to work independently and remotely Collaborative; enjoys teamwork in a multicultural environment Ability to work within a virtual team

4 - 8years of hands-on experience in MacOS App development, and xCode. Demonstrated skills in OS concepts, Algorithms and, Design patterns Good knowledge of Networking protocols such as TCP/IP, HTTP, HTTP2, SSL/TLS Good debugging skills on MAC OS platforms Development and Debugging experience in Objective C / C++ in MAC Experience in web technologies like Javascript, HTML/CSS etc Good understanding of OS X Security Architecture Exposure to package creation and deployment. Ability to learn and apply new technologies. Ability to work well in a team environment. Excellent written and oral communication skills in English Good problem-solving skills Nice to Have skills 1. Browser extension development experience. 2. Understanding of Kernel extensions in MAC

Technical Support Engineer Salary Package: 2,20,000 - 3,20,000 per annum No. of Positions: 6 Job Type: Full-Time Job Location: Chennai Qualification: BE/B.Tech, BSc, BCA, MCA, MSc, or any degree Experience: Freshers Responsibilities: Address user tickets related to hardware, software, and networking Guide customers through installation of applications and peripherals Troubleshoot technical issues both remotely and in person Document issues and solutions for future reference Escalate unresolved issues to higher-level support Ensure user systems are fully functional and up to date Assist in creating technical manuals and documentation Required Skills: Familiarity with Windows/Linux/Mac OS Basic knowledge of routers, switches, and networking Experience with printers, scanners, and office automation tools Understanding of antivirus programs and cybersecurity best practices Strong problem-solving, multitasking, and communication skills Customer-focused approach Contact Details: Email: com Contact Person: Lithish Phone: +91 95667 21304