Business Analyst, Q2C Strategy and Solutions Salesforce, Inc.

3.0 - 7.0 years

0 Lacs

hyderabad, telangana

On-site

The Salesforces Quote to Cash (QTC) Enterprise Strategy & Solutions team is seeking a Business Analyst who will be actively involved in complex and high-visibility projects. As a part of the Global Business Strategy and Operations organization, you will play a crucial role in enhancing and scaling internal Quote-To-Cash operations. We are looking for individuals who are proactive, self-motivated, and adept at handling ambiguity and driving project success with minimal supervision. In this role, you will closely collaborate with US-based counterparts, including Functional Leads, Senior Analysts, Technical Architects, and Product Managers, aligning with US business hours as per defined shifts. Your responsibilities will include understanding the future state vision for L2C/QTC processes, leading business requirements gathering, documenting processes, diagramming business processes, coordinating cross-functional meetings, and engaging with technical and product teams to deliver innovative solutions. Key Responsibilities: - Collaborate with Functional Leads and Senior Analysts to align on future state vision for L2C/QTC processes. - Lead the business requirements gathering process and work with subject matter experts to transform existing processes. - Create as-is and to-be business process diagrams using tools like Lucidcharts. - Lead cross-functional meetings, document decisions, and follow up on actions. - Work with Technical Architects and Product Managers to develop holistic solutions. - Manage project activities including reporting escalations, tracking requirements delivery, and creating status updates. - Act as a subject matter expert for Salesforce internal QTC systems and processes. - Develop, document, and maintain a repository of business rules and process flows. - Collaborate with training specialists to create training materials for change management. - Conduct ad-hoc reporting and research activities as required. - Participate in user acceptance testing (UAT). Required Skills/Experience: - Experience in business requirements gathering and documentation/user story experience. - Strong interpersonal and communication skills with the ability to think quickly and articulate effectively. - Ability to excel in a fast-paced environment and manage ambiguity while meeting deadlines. - Capacity to understand broader business and financial issues and consider cross-functional impacts. - Experience in managing multiple projects simultaneously with extreme attention to detail. - Curiosity to extract relevant information from subject matter experts. - Prior experience as a Business Analyst. Preferred Skills/Experience: - Experience in Configure Price Quote, Contract Lifecycle, or Order Management processes and systems. - Working knowledge of Lucidcharts or similar process flow documentation software. - Familiarity with Smartsheets or other project management software. - Experience with Salesforce products is a plus. - Exposure to enterprise-level transformational projects. - Previous experience in New Product Introductions processes, Business Operations, Quote to Cash Operations, or M&A Operations.,

Posted 4 days ago

Apply

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.