55 M365 Jobs - Page 3

Reports To - Group IT Manager Job Overview: Due to continued growth of our business, we have an exciting opportunity for an enthusiastic and highly motivated technical support engineer to join our team at our Manila office. Assisting with the smooth running of the IT infrastructure, the successful candidate will be part of a robust team that provide support across the business ensuring hardware and software issues are resolved promptly and effectively. The successful candidate will have a wealth of experience in EUC support, Enterprise IT Infrastructure implementation and support both on Cloud and on premise. They will have a thorough understanding of IT Security best practices. Excellent communication skills both face to face and over the phone and have worked in a similar position supporting end users and troubleshooting Role Responsibilities (Key Responsibilities and Tasks) To provide support to users in resolving IT application-related incidents, service requests and problems in a timely and efficient manner in line with Business requirements. To provide timely communication to users on the status of their service requests and incidents. Prioritise and schedule assigned support activities and tasks To apply appropriate application maintenance, support and incident management processes and procedures to support and maintain IT applications, and to investigate and resolve IT application-related incidents Provide first line support for business applications and support of associated business software Liaise with 3rd Party Suppliers of solutions in support of IT application-related incidents and ensure problems are resolved in a timely and professional manner Design, test and modify management reports using existing tools To support the development of applications under the supervision of the Group IT Manager Maintain IT application support technical documentation Police IT Policies and Procedures to ensure compliance with ISO 27001. Monitoring of Hardware and Software inventory and ensuring that only approved/licenced devices and softwares are used Carry out ad hoc duties as required by the Group IT Manager Implementation of a Global IT Strategy at a Global and Regional level Role Requirements (Professional & Technical Expertise) The successful candidate would have technical skills in the following areas: Understanding of and experience with Incident/Request/Problem ITIL principles End user compute support across all locations Microsoft Windows Desktop, Server OS and Virtual environment administration Knowledge of Server based hardware (e.g., Dell, HP) Excellent knowledge of the Microsoft Cloud stack, including Azure Cloud, Azure AD, M365 product suite with a particular focus on Exchange online, SharePoint and M365 Copilot administration Can display a strong understanding of Microsoft Defender suite for Endpoints (Intune), AIP, DLP and Cloud security Experience in the implementation and management of Networks, Wi-Fi and Enterprise Firewall solutions across a wide range of vendors Knowledge of enterprise Backup Solutions (e.g., Veeam, Azure Backup) Implement and maintain Cloud and on-prem storage solutions Experience with monitoring solutions utilizing traffic analyzer, NetFlow collectors, and capacity management tools Experience in the following areas SIEM, Azure Sentinel, Vulnerability Intelligence: Qualys, Tenable IO or Nessus - Windows patch management, 3rd party application patch management tools Thorough understanding of Threat Prevention and Detection technologies along with Malware Detection and Remediation technologies Knowledge of Information Security Management frameworks such as ISO 27001, NIST Cybersecurity, CIS Controls. Understanding of the Policies and Processes required for compliance Experience with the setup and support of Secure Email Gateway and Email archiving systems. Experience with the Autodesk product suite would be an advantage Good organizational and time management skills Must be presentable, with good customer facing skills Excellent written and verbal communication skills and can provide comprehensive documentation. Ability to plan and prioritise workload Ad hoc travel maybe required to other B&W offices . Getting Results And Working Together : At B&W our VISION is to be a Leading Global MEP Consultancy and we have five STRATEGIC BUSINESS THEMES that guide how we achieve this. These priorities are fundamental to our business planning process and underpin our ability to achieve our goals and objectives. The way we work with each other, and our clients is critical to our success, and we have five VALUES to support this: Accountability > Everyone is accountable. Integrity > We are straight talking, respectful and fair. Simplicity > Both in our approach and solutions. Supportive > We are approachable, inclusive and recognise success. Quality > We strive to get it right first time, every time. When Working Together We Are: Supportive Accountable Collaborative Respectful The Key Tools To Be Effective Are: Attention to detail Planning Solving problems Making decisions .

Key Responsibilities and Accountabilities: Accountable for all Enterprise AD and Azure AD environments hosted and maintained in and for Alstom Transport IS&T infrastructure. Responsible for planning and designing of Active Directory installations across the organization. Drive the execution of the next generation of Active Directory (AD) technologies, M365 services, Intune including owning the overall roadmap. Designing and deploying Intune related policies and features (which may also include SCEP profiles/VPN/WIFI profiles deployment) Work closely with technology and business stakeholders across the organization Establish AD security architecture and strategies Securely manage authentication and authorization solutions for on-premise and cloud solutions Develop metrics that demonstrate the current risk state, indicators of progress, and directory services business alignment Monitor technology and security developments to ensure the companys security framework follows industry best practices Participate in the analysis, design and implementation of future infrastructure systems and services Perform capacity planning, upgrades and expansion of Active Directory environment Maintain effective communications with vendors, peers and clients in support of assigned projects Collaborate with business partners and the various IT functional areas to prioritize projects, and develop and implement system plans that address the functional requirements of the business, and adhere to established strategic business and systems objectives MAIN CHALLENGES OF THE ROLE : Work in a complex evolving environment where a lot of new technologies are being evaluated and implemented Ensure the right solution with the right cost and right end user experience is deployed in the environment considering the complexities of project deployment and ease of maintenance and supportability Persuasion skills, engagement with senior management and able to collaborate with people inside and outside of IT. Work closely with vendor and partners to deliver solutions Work in merger and acquisitions, identifying ways to integrate/carve out solutions and companies PROFILE: To be considered for this role, candidate need to demonstrate the following skills experience and attributes: Graduated with an engineering degree, preferably in information technology, you have more than 8 years of relevant experience Should have very good general design and architecture knowledge. Good knowledge of ITIL processes and framework Ability to collaborate, influence and motivate cross-functional teams. Ability and flexibility to adapt to change, including shifting and competing priorities. Demonstrates strong customer, quality, cost and delivery focus. Advanced understanding of IAM solutions and related technologies including Azure AD, Microsoft Identity Manager (MIM), Kerberos, LDAP, SAML, group and role mapping, PKI, DNS, DHCP and GPO implementations. AD Migration projects (company acquisitions AD merge, consolidation or optimization AD environment) hands on experience. Good Knowledge on M365 services and Intune solutions. Should have hands on experience in DR tests/gone through DR activity. Good to have experience in handling security/compliance Audits related to Active Directory Project experience with AD migration activities and infra upgradation activities' (OS upgrade, functional level upgrade)

JOB RESPONSIBILITY System Administration: Administering and managing operating systems, such as Windows, Linux, or macOS. This includes configuring, troubleshooting of laptop/desktop , managing user accounts, emails and permissions, and monitoring system performance and reliability. Software and Application Management: Managing the installation, configuration, and maintenance of software applications used by the organization. This includes implementing updates, patches, and security measures, as well as troubleshooting application issues. Microsoft 365 Administration: Overseeing the configuration, deployment, and management of Microsoft 365 services, including Exchange Online, SharePoint Online, OneDrive for Business, Teams, and other related applications. Good working knowledge on Azure Directory Administration, SharePoint Administration, Teams Administration, Intune administration and other admin portfolios of M365. End-User Support and Training: Providing technical support and training to end-users on Microsoft 365 applications and features. Assisting users with configuration, troubleshooting, and usage guidance to maximize productivity. Keeping Up with M365 Updates and Best Practices: Staying informed about new features, updates, and best practices related to Microsoft 365. Evaluating and recommending enhancements or optimizations to leverage the full potential of the M365 suite. ITES systems and services: Good knowledge of installation, maintenance and management of IT enabled services like access control systems , CCTV monitoring , visitor management systems etc. and able to assist their integration support with other platforms. IT Support and Troubleshooting: Providing technical support and guidance to users within the organization. Troubleshooting hardware and software issues, resolving technical problems, and assisting users with IT-related inquiries. Network Administration: Overseeing the organization's network infrastructure, including routers, switches, firewalls, and wireless access points. Configuring network devices, monitoring network traffic, and ensuring network security are essential tasks. Documentation and Reporting: Maintaining accurate documentation of IT infrastructure, configurations, procedures, and troubleshooting guides. Generating reports on system performance, security incidents, and IT service metrics. Stay Updated with Technology Trends: Keeping up-to-date with emerging technologies, industry best practices, and relevant certifications. Evaluating and recommending new technologies or solutions that can improve the organization's IT infrastructure and operations.

Role & responsibilities Job Summary We are seeking an experienced Infra Dev Specialist with a strong background in Microsoft Teams to join our dynamic team. The ideal candidate will have 7 to 10 years of experience in infrastructure development and will play a crucial role in enhancing our communication and collaboration platforms. This role offers an exciting opportunity to contribute to the companys growth and impact on society. Responsibilities Lead the design and implementation of Microsoft Teams solutions to enhance communication and collaboration within the organization. Oversee the integration of Microsoft Teams with other enterprise systems to ensure seamless operations. Provide technical expertise in the configuration and customization of Microsoft Teams to meet business requirements. Monitor and maintain the performance and availability of Microsoft Teams ensuring optimal user experience. Develop and enforce best practices for the use of Microsoft Teams across the organization. Collaborate with cross-functional teams to identify and address any issues related to Microsoft Teams. Conduct regular training sessions for employees to maximize the effective use of Microsoft Teams. Create and maintain detailed documentation of Microsoft Teams configurations processes and procedures. Implement security measures to protect data and ensure compliance with organizational policies. Troubleshoot and resolve technical issues related to Microsoft Teams in a timely manner. Stay updated with the latest developments and features of Microsoft Teams and recommend improvements. Provide support during the rollout of new features and updates to Microsoft Teams. Participate in the planning and execution of infrastructure projects related to Microsoft Teams. Qualifications Possess a deep understanding of Microsoft Teams and its integration with other Microsoft 365 services. Demonstrate strong problem-solving skills and the ability to troubleshoot complex technical issues. Exhibit excellent communication skills to effectively train and support users. Show proficiency in scripting and automation to streamline Microsoft Teams management. Have experience in implementing security best practices for Microsoft Teams. Display the ability to work collaboratively with cross-functional teams. Certifications Required Microsoft Certified: Teams Administrator Associate Preferred candidate profile MS Teams Administrator -5 to 9 yrs Location:Chennai and Bangalore

Role: Technology Engineer- Windows collaboration Tools. Location: Bangalore( 5 Days Work from office) Notice: Strictly Immediate to 30 days only At least 10 years of experience at a relevant Technical position in large organizations with hands on automation knowledge -Essential Banking background Preferred Depth knowledge in Windows internals. (Windows Servers, Active Directory, DNS, DHCP) Preferred Formal training or certification on enterprise-level deployments of Exchange 2013-2019 plus Exchange Online Hybrid deployments. Essential 5+ years of applied experience in managing enterprise-scale M365 tenant migrations and hybrid environments. Essential Strong understanding of public cloud technologies. Essential Strong understanding of M365 and MS Azure Technologies Essential Extensive knowledge of Azure Active Directory, Azure AD Connect, and managing identity in a hybrid environment Essential Detailed knowledge of Email Security and Hygiene Essential Experience in automating administrative tasks using PowerShell or other scripting languages Preferred Agile methodologies and its ceremonies Preferred Strategic Thinking with Research and Development mindset. Essential Adequate understanding of project management methodologies. Essential Excellent communication skills (verbal, written, and presentation). Essential