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9.0 - 11.0 years
0 Lacs
, India
On-site
As a Senior Project Manager at TechHarbor Partners, you will oversee end-to-end delivery of large-scale, cross-functional initiatives across cloud infrastructure, AI enablement, enterprise collaboration platforms, and financial viability. This leadership role requires deep expertise in program management, team leadership, and stakeholder engagement in fast-paced, technology-driven environments. Key Responsibilities Lead the planning, execution, and delivery of multimillion-dollar, enterprise-scale IT and cloud transformation programs (e.g., M365 Copilot deployment, Office 365 migrations, telephony modernization, virtual desktop initiatives). Manage project/program budgets, schedules, and resources, ensuring delivery within scope, on time, and on budget. Direct cross-functional teams of engineers, business analysts, compliance, and risk management professionals through all phases of the project lifecycle, including requirements gathering, design, development, testing, deployment, and post-launch support. Coordinate complex, multi-vendor ecosystems Develop and drive project governance, including RAID logs, risk mitigation strategies, compliance and security reviews, POCs, and Architectural Review Board approvals. Oversee and report on program KPIs, burndown metrics, incident response, and SLAs using dashboard tools such as Looker Studio, Tableau, and Grafana. Align project outcomes with business and technology strategy, communicating status, risks, and wins to executive leadership and stakeholders. Enable change management and user adoption through training, documentation, communications, and ongoing stakeholder engagement. Stay abreast of technology trends in cloud infrastructure, AI automation, VDI, and Zero Trust security. Required Experience and Skills Bachelors or Masters degree in Computer Science, Engineering, or related field. 9+ years in IT program/project management with demonstrated experience leading major cloud/platform/infrastructure transformation projects. Experience managing virtual desktop infrastructure (Windows 365, Azure Virtual Desktop, Citrix), large-scale cloud migrations, and enterprise SaaS deployments (e.g., M365 Copilot, Confluence, Zoom, ServiceNow integrations). Proven ability to coordinate multiple, concurrent workstreams (1520+) using Agile/Hybrid methodologies, JIRA, and milestone-driven tracking. Strong vendor management, procurement, and contract negotiation skills. Familiarity with security frameworks (Zero Trust, compliance regimes) and the ability to align technical initiatives with organizational policies. Proficiency with dashboard/reporting tools (Looker Studio, Tableau, Grafana) and executive communication via Confluence, Teams, or Slack. Excellent leadership, team collaboration, communication, and risk mitigation abilities. Preferred Qualities Experience working with financial services or highly regulated industries. History of delivering AI/automation or productivity enablement solutions enterprise-wide. Certifications: PMP, Scrum Master, ITIL, or Azure/Microsoft certifications. Show more Show less
Posted 2 weeks ago
10.0 - 17.0 years
25 - 40 Lacs
Hyderabad
Work from Office
We are seeking a highly skilled and motivated M365 Copilot Support Engineer to join our team. This role will be responsible for working on support tickets, providing engineering support for the M365 Copilot product, and collaborating with other technical teams to ensure seamless integration and functionality. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a passion for customer service. Role & responsibilities Handle and resolve support tickets related to M365 Copilot, ensuring timely and effective solutions. Provide engineering support for the M365 Copilot product, including troubleshooting, and resolving technical issues. Work closely with other technical teams to ensure seamless integration and functionality of M365 Copilot within the broader Microsoft 365 ecosystem. Maintain and update technical documentation, including knowledge base articles, troubleshooting guides, and training materials. Engage with customers to understand their needs and provide exceptional support, ensuring high levels of customer satisfaction. Identify opportunities for process improvements and contribute to the development of best practices for M365 Copilot. Preferred candidate profile Education: Bachelors degree in data science, Computer Science, Information Technology, or a related field Overall, 11-13 years of experience required Experience: Minimum of 3 years of experience in a technical support or engineering role, preferably with experience in Microsoft 365 products. Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical audiences. Strong analytical and problem-solving skills, with the ability to think creatively and develop innovative solutions. Ability to work effectively in a team environment and collaborate with cross-functional teams Skills: Familiarity with IT service management (ITSM) tools such as Service Now and processes. Certifications in Microsoft 365 or related technologies. Experience with AI technologies such as M365 Copilot or other GenAI.
Posted 1 month ago
3.0 - 7.0 years
8 - 15 Lacs
Indore, Hyderabad, Bengaluru
Work from Office
Greetings of the Day !!! We have job opening for Power Platform (E2) - Copilot with one of our clients . If you are intertested for this position , please share update resume . Job Title: Power Platform Developer Notice Period: Immediate/15 Days Experience: 3-5 years Designing, implementing, and optimizing solutions using Microsoft Power Virtual Agents using Copilot Studio Deep understanding & Proven experience in Power Virtual Agents , M365 Copilot , and Copilot Studio Integrate virtual agents with various web applications, SharePoint, and other channels Ensure the security and compliance of virtual agent solutions Monitor and optimize the performance of virtual agents Provide technical support and troubleshooting for deployed solutions Experience in Azure AI Services
Posted 1 month ago
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