4 M365 Applications Jobs

We are looking for a proactive and technically proficient Senior System Administrator to manage and s upport our IT infrastructure across desktop, server, and Microsoft 365 environments. This role requires hands- on expertise in resolving end-user desktop issues, administering physical and virtual servers, and managing Microsoft 365 services, including Exchange O nline, SharePoint, Teams, and Intune. Experience & Skills: 2-5 years of IT support experience in an enterprise environment. Strong knowledge of Windows OS, Active Directory, and Microsoft 365 administration. Understanding of basic networking concepts (DNS, DHCP, TCP/IP, VPNs). Basic Platform knowledge of Azure Experience with remote support tools and ITSM platforms (ServiceNow, Jira, etc.). Familiarity with PowerShell for basic automation (preferred). Excellent communication and customer service skills. Ability to work independently and collaborate with teams across different time zones. Certifications like CompTIA A+, Microsoft 365 Fundamentals (MS-900), ITIL Foundation are a plus. Desktop Support: Provide Level 2 support for end-user computing issues (hardware, software, network). Manage and resolve Windows OS, macOS, and basic Linux issues. Troubleshoot VPN, Wi-Fi, printer, and application-related problems. Assist users with software installations, configurations, and upgrades. Manage and troubleshoot VDI solutions (e.g., Citrix, Azure Virtual Desktop, VMware Horizon). Document issues and solutions in the ITSM ticketing system (ServiceNow, Jira, Zendesk, etc.). Server Support: Perform basic Windows Server and Active Directory administration (user management, password rese ts, group policies, permissions). Monitor and report on server health, performance, and patch updates. Assist in troubleshooting basic server issues, backup failures, and connectivity problems. Microsoft 365 Support: Assist with user account management in Microsoft 365 (Azure AD, Exchange Online, OneDrive, Teams, SharePoint, Intune). Provide basic troubleshooting for Outlook, Teams, SharePoint, and OneDrive sync issues. Support email flow, distribution lists, and mailbox permissions. Help enforce security policies, MFA configurations, and compliance guidelines. Work with L2/L3 teams for complex M365 issues.

You are a highly skilled and self-motivated Assistant Vice President (AVP) seeking to join the Group CIO Office Performance and Insights team in Noida. In this role, you will be responsible for leading the development of data-driven insights to support strategic decision-making. Your creative thinking and storytelling skills will be crucial in crafting compelling narratives from data, along with designing visually engaging dashboards and reports. Utilizing M365 apps for efficient content creation and collaboration will be a key aspect of your responsibilities. You will also manage and maintain performance scorecards and KPI frameworks, ensuring data integrity, governance, and control compliance in all reporting activities. To excel in this role, you should have strong experience in data analysis, visualization, insight generation, and process optimization. Proficiency in M365 applications and business intelligence tools like Database, Cloud, Tableau, and Alteryx is essential. A creative mindset with excellent storytelling and communication skills is required, and a background in financial or regulatory reporting would be a plus. Familiarity with agile methodologies and project management practices is also beneficial. Preferred skills for this role include exposure to Python or similar tools for advanced analytics, experience in stakeholder engagement and vendor coordination, and the ability to work in a dynamic, fast-paced environment with a focus on innovation and continuous improvement. The purpose of this role is to support the bank's decision-making processes by providing timely, accurate, and insightful information through designing, developing, and maintaining management reports and dashboards that effectively communicate key performance indicators (KPIs) and trends across various business units. Your accountabilities will include designing and developing comprehensive reports and dashboards, implementing automated report generation processes, analyzing business requirements, maintaining and updating reports, and engaging with stakeholders to ensure up-to-date data is incorporated into reporting. As an Assistant Vice President, you are expected to advise and influence decision-making, contribute to policy development, and take responsibility for operational effectiveness. If the position has leadership responsibilities, you will lead a team performing complex tasks, set objectives, coach employees, and demonstrate a clear set of leadership behaviours. For individual contributors, you will lead collaborative assignments, guide team members, identify new directions for assignments, and consult on complex issues. All colleagues are expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship, along with the Barclays Mindset to Empower, Challenge, and Drive.,

We are looking for a highly skilled and self-motivated Assistant Vice President to join our Group CIO Office Performance and Insights team based in Noida. In this role, you will play a crucial part in managing end-to-end deliverables and driving impactful reporting and insights through a combination of analytical acumen, creative storytelling, and technical expertise. Your responsibilities will include leading the development of data-driven insights, designing visually engaging dashboards and reports, and collaborating with cross-functional teams to ensure high-quality outputs. You should have a strong background in data analysis, visualization, and process optimization, along with proficiency in M365 applications and business intelligence tools such as Tableau and Alteryx. A creative mindset with excellent storytelling and communication skills is essential for this role. Experience in financial or regulatory reporting would be a plus, and familiarity with agile methodologies and project management practices is desired. Preferred skills include exposure to Python or similar tools for advanced analytics, experience in stakeholder engagement and vendor coordination, and the ability to work in a dynamic, fast-paced environment with a focus on innovation and continuous improvement. The purpose of this role is to support the bank's decision-making processes by providing timely, accurate, and insightful information through designing, developing, and maintaining management reports and dashboards. Your accountabilities will include designing and developing comprehensive reports and dashboards, implementing automated report generation processes for improved efficiency, and engaging with stakeholders to ensure up-to-date data is incorporated into reporting. As an Assistant Vice President, you are expected to advise and influence decision-making, contribute to policy development, and take responsibility for operational effectiveness. If you have leadership responsibilities, you should demonstrate a clear set of leadership behaviors to create an environment for colleagues to thrive. For individual contributors, you will lead collaborative assignments, guide team members, and identify new directions for assignments and projects. All colleagues are expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship, as well as the Barclays Mindset of Empower, Challenge, and Drive.,

Job Description Job Description: End Point Management Engineer As an End Point Management Engineer, you will serve as the first point of contact for customers seeking technical assistance. Your role will encompass troubleshooting a wide range of technical issues, particularly those related to Microsoft 365 (M365), providing desktop and application support, managing escalated issues, and coordinating with vendors. You will also handle users onboarding and off boarding, as well as laptop/desktop hardware issues. Experience in supporting US-based clients is a key requirement. Key Responsibilities: Incident Management: Receive and log incoming support requests via phone, email, or ticketing system. Prioritize and categorise incidents based on severity and impact. Troubleshoot and resolve complex technical issues related to hardware, software, and network infrastructure. Escalate unresolved issues to higher-level support teams or vendors as needed. Document incident resolution steps and knowledge base articles for future reference. Problem Management: Identify and analyse recurring incidents to determine root causes. Implement preventive measures to minimize future occurrences of similar issues. Develop and maintain technical documentation and procedures. Customer Service: Provide excellent customer service by communicating clearly and effectively with end-users. Maintain a positive and professional attitude, even under pressure. Keep end-users informed about incident status and resolution progress. System Administration: Provide smart hand support whenever possible or coordinate with appropriate personnel for assistance. Perform troubleshooting using diagnostic techniques and relevant questions to resolve customer issues. Troubleshoot Wired, Wireless, and VPN Networks, Active Directory, Office applications, and Microsoft 365 components (e.g., SharePoint, Teams, OneDrive, Exchange). Provide desktop support to end users, including MS Outlook, M365 applications, network/local printers, backups, and desktop/laptop troubleshooting. Install and troubleshoot Desktop/Laptop Operating Systems and resolve hardware issues. Manage user onboarding and off boarding processes, including account setup and deactivation. Offer application support to end users on various software applications, particularly within the M365 suite. Manage data backups for all users. Qualifications: Bachelor's degree in computer science, Information Technology, or a related field. ITIL qualification is preferable but not essential. IT certifications (e.g., MCP, CompTIA A+, Network+, Security+) are desirable. Experience with ServiceNow, ManageEngine, or other ITSM tools is desirable. Strong knowledge of Active Directory, DHCP, DNS, Windows Server concepts, and Microsoft 365 (including SharePoint, Teams, OneDrive, and Exchange). Proven experience as a help desk technician or in End User Computing Domain as a customer support role (2+ years of experience required). Tech-savvy with working knowledge of office automation products, databases, and remote control. Good understanding of computer systems, mobile devices, and other tech products. Ability to diagnose and resolve technical issues effectively. Proficiency in English with excellent verbal and written communication skills. Strong customer-oriented mindset and problem-solving skills. Must be willing to work in 24x7 environment, primarily during UK and US business hours If you are a passionate and dedicated individual with a strong technical background, we encourage you to apply for this exciting opportunity.