Sanvi Real Estate PVT LTD. is a renowned Real Estate firm located in Uttam Nagar, West Delhi. We provide individual builder’s floor for sale in Delhi NCR with all basic amenities and offers a good number of independent apartments. Our company has a team of highly trained and qualified engineers, technicians and contractors. We have strategic tie-ups with reliable suppliers ensuring the timely and quality supply of material. Builder floors are designed to provide a hassle-free living experience with the pleasure and conveniences of independent Experience. For our customers, a variety of options are there to buy a flat whether it is 1BHK Flat, 2BHK Flat, 3BHK Flat, or a 4BHK Flat. We are SANVI ESTATE INDIA PVT LTD is Real Estate Company is which cover real estate topic, property related topic, apartments interior design topic, villas house design topic , apartments tour, sample apartments tour, furniture in luxury apartments house tour, property in India related. interior design in Home, interior design in house, interior design in villas, interior design in bedroom, interior design drawing area, interior design in dining room, interior designs for kitchen. The Role Key Responsibilities (KRAs) Team Management & Supervision Supervise daily operations of the call center team. Monitor agent performance and provide coaching. Conduct daily/weekly team briefings and huddles. Ensure adherence to company policies and call center procedures. Performance Monitoring Track and analyse key metrics such as: Call quality Call handling time Lead conversion rate First call resolution Prepare regular reports on team performance. Training & Development Identify training needs and conduct or coordinate training sessions. Mentor new hires and provide ongoing support. Implement performance improvement plans when necessary. Lead Generation & Follow-Up Ensure timely follow-up on property inquiries and lead assignments. Work with marketing to align on campaign goals and script updates. Ensure the team is capturing and updating CRM data accurately. Customer Experience Handle escalated calls or complex customer issues. Maintain high levels of customer satisfaction. Work on strategies to improve customer interaction and engagement. Coordination with Sales & Marketing Liaise with the sales team to ensure smooth transfer of qualified leads. Provide feedback on lead quality and campaign effectiveness. Align with marketing on promotions, offers, or changes in project details. Reporting & Analysis Generate and share daily/weekly/monthly performance dashboards. Analyse trends in call volume, customer queries, and agent performance. Ideal Profile You have at least 2 years experience within a CRM Manager role, ideally within the the Financial Services Industry and Real Estate industry. You possess excellent interpersonal as well as written and verbal communication skills. You have working knowledge of dialer You pay strong attention to detail and deliver work that is of a high standard You are adaptable and thrive in changing environments You are a strong team player who can manage multiple stakeholders What's on Offer? Join a market leader within the Financial Services Industry A role that offers a breadth of learning opportunities Leadership Role Show more Show less
Sanvi Real Estate PVT LTD. is a renowned Real Estate firm located in Uttam Nagar, West Delhi. We provide individual builder’s floor for sale in Delhi NCR with all basic amenities and offers a good number of independent apartments. Our company has a team of highly trained and qualified engineers, technicians and contractors. We have strategic tie-ups with reliable suppliers ensuring the timely and quality supply of material. Builder floors are designed to provide a hassle-free living experience with the pleasure and conveniences of independent Experience. For our customers, a variety of options are there to buy a flat whether it is 1BHK Flat, 2BHK Flat, 3BHK Flat, or a 4BHK Flat. We are SANVI ESTATE INDIA PVT LTD is Real Estate Company is which cover real estate topic, property related topic, apartments interior design topic, villas house design topic , apartments tour, sample apartments tour, furniture in luxury apartments house tour, property in India related. interior design in Home, interior design in house, interior design in villas, interior design in bedroom, interior design drawing area, interior design in dining room, interior designs for kitchen. The Role Key Responsibilities (KRAs) Team Management & Supervision Supervise daily operations of the call center team. Monitor agent performance and provide coaching. Conduct daily/weekly team briefings and huddles. Ensure adherence to company policies and call center procedures. Performance Monitoring Track and analyse key metrics such as: Call quality Call handling time Lead conversion rate First call resolution Prepare regular reports on team performance. Training & Development Identify training needs and conduct or coordinate training sessions. Mentor new hires and provide ongoing support. Implement performance improvement plans when necessary. Lead Generation & Follow-Up Ensure timely follow-up on property inquiries and lead assignments. Work with marketing to align on campaign goals and script updates. Ensure the team is capturing and updating CRM data accurately. Customer Experience Handle escalated calls or complex customer issues. Maintain high levels of customer satisfaction. Work on strategies to improve customer interaction and engagement. Coordination with Sales & Marketing Liaise with the sales team to ensure smooth transfer of qualified leads. Provide feedback on lead quality and campaign effectiveness. Align with marketing on promotions, offers, or changes in project details. Reporting & Analysis Generate and share daily/weekly/monthly performance dashboards. Analyse trends in call volume, customer queries, and agent performance. Ideal Profile You have at least 2 years experience within a CRM Manager role, ideally within the the Financial Services Industry and Real Estate industry. You possess excellent interpersonal as well as written and verbal communication skills. You have working knowledge of dialer You pay strong attention to detail and deliver work that is of a high standard You are adaptable and thrive in changing environments You are a strong team player who can manage multiple stakeholders What's on Offer? Join a market leader within the Financial Services Industry A role that offers a breadth of learning opportunities Leadership Role Show more Show less
Company Description M-Sanvi Real Estate Pvt Ltd is a renowned real estate firm located in Uttam Nagar, West Delhi, providing individual builder’s floors for sale in Delhi NCR with all basic amenities. The company offers a variety of independent apartments, ranging from 1BHK to 4BHK. Our team comprises highly trained engineers, technicians, and contractors and we have strategic tie-ups with reliable suppliers to ensure the timely and quality supply of materials. Our builder floors are designed to offer a hassle-free living experience with the pleasure and convenience of independent living. Role Description This is a full-time on-site role for a Public Relations Officer based in Delhi, India. The Public Relations Officer will be responsible for managing media relations, writing and distributing press releases, and handling communication strategies. The role also includes day-to-day tasks such as fostering relationships with media personnel, developing strategic communication plans, and enhancing the company's public image. Qualifications Experience in Press Releases and Media Relations Strong Public Relations and Communication skills Ability to develop and implement Strategic Communications Excellent written and verbal communication skills Bachelor's degree in Public Relations, Communications, Journalism, or a related field Experience in the real estate industry is a plus Ability to work effectively in a team and independently
Sanvi Real Estate PVT LTD. is a renowned Real Estate firm located in Uttam Nagar, West Delhi. We provide individual builder’s floor for sale in Delhi NCR with all basic amenities and offers a good number of independent apartments. Our company has a team of highly trained and qualified engineers, technicians and contractors. We have strategic tie-ups with reliable suppliers ensuring the timely and quality supply of material. Builder floors are designed to provide a hassle-free living experience with the pleasure and conveniences of independent Experience. For our customers, a variety of options are there to buy a flat whether it is 1BHK Flat, 2BHK Flat, 3BHK Flat, or a 4BHK Flat. We are SANVI ESTATE INDIA PVT LTD is Real Estate Company is which cover real estate topic, property related topic, apartments interior design topic, villas house design topic , apartments tour, sample apartments tour, furniture in luxury apartments house tour, property in India related. interior design in Home, interior design in house, interior design in villas, interior design in bedroom, interior design drawing area, interior design in dining room, interior designs for kitchen. The Role Team Management & Leadership Lead, manage, and motivate the sales team to achieve individual and team sales targets. Conduct regular sales meetings, training, and performance reviews. Identify gaps in team performance and initiate corrective actions and coaching. Inventory Management Maintain up-to-date knowledge of available property inventory, pricing, features, and availability. Coordinate with the operations and project team to ensure updated listings and product knowledge. Ensure that the team is aligned with the latest updates on inventory, bookings, and availability. Sales Planning & Target Achievement Set and track monthly and quarterly sales targets in coordination with senior management. Develop and implement effective sales strategies to meet or exceed targets. Monitor team performance regularly and prepare reports on sales achievements and projections. Customer Relationship Management Supervise the customer engagement process from inquiry to closing. Ensure timely follow-ups, site visits, negotiations, and closure of deals by the team. Build and maintain strong client relationships to drive referrals and repeat business. Reporting & Documentation Maintain accurate records of leads, follow-ups, site visits, negotiations, and closures. Provide weekly and monthly reports on sales performance, market trends, and team progress to the management. Market Awareness Stay informed about market trends, competitor offerings, and pricing strategies. Recommend pricing, promotional, and positioning strategies based on market intelligence. Process Compliance Ensure the team adheres to the company’s sales processes, documentation standards, and legal compliance. Work closely with legal and back-office teams to ensure timely processing of bookings and registries. Ideal Profile You have at least 2 years experience ideally as a Branch Manager or Sales / Relationship Manager within Real Estate. You are a strong team player who can manage multiple stakeholders You are a strong networker & relationship builder You are a strong mentor and coach who can build high performing teams What's on Offer? Attractive Salary & Benefits Fantastic work culture Opportunity to make a positive impact
About the job: Sanvi Real Estate PVT LTD. is a renowned Real Estate firm located in Uttam Nagar, West Delhi. We provide individual builders floor for sale in Delhi NCR with all basic amenities and offers a good number of independent apartments. Our company has a team of highly trained and qualified engineers, technicians and contractors. We have strategic tie-ups with reliable suppliers ensuring the timely and quality supply of material. Builder floors are designed to provide a hassle-free living experience with the pleasure and conveniences of independent Experience. For our customers, a variety of options are there to buy a flat whether it is 1BHK Flat, 2BHK Flat, 3BHK Flat, or a 4BHK Flat. We are SANVI ESTATE INDIA PVT LTD is Real Estate Company is which cover real estate topic, property related topic, apartments interior design topic, villas house design topic , apartments tour, sample apartments tour, furniture in luxury apartments house tour, property in India related. interior design in Home, interior design in house, interior design in villas, interior design in bedroom, interior design drawing area, interior design in dining room, interior designs for kitchen.The Role1. Team Management & Leadership Lead, manage, and motivate the sales team to achieve individual and team sales targets. Conduct regular sales meetings, training, and performance reviews. Identify gaps in team performance and initiate corrective actions and coaching. 2. Inventory Management Maintain up-to-date knowledge of available property inventory, pricing, features, and availability. Coordinate with the operations and project team to ensure updated listings and product knowledge. Ensure that the team is aligned with the latest updates on inventory, bookings, and availability. 3. Sales Planning & Target Achievement Set and track monthly and quarterly sales targets in coordination with senior management. Develop and implement effective sales strategies to meet or exceed targets. Monitor team performance regularly and prepare reports on sales achievements and projections. 4. Customer Relationship Management Supervise the customer engagement process from inquiry to closing. Ensure timely follow-ups, site visits, negotiations, and closure of deals by the team. Build and maintain strong client relationships to drive referrals and repeat business. 5. Reporting & Documentation Maintain accurate records of leads, follow-ups, site visits, negotiations, and closures. Provide weekly and monthly reports on sales performance, market trends, and team progress to the management. 6. Market Awareness Stay informed about market trends, competitor offerings, and pricing strategies. Recommend pricing, promotional, and positioning strategies based on market intelligence. 7. Process Compliance Ensure the team adheres to the companys sales processes, documentation standards, and legal compliance. Work closely with legal and back-office teams to ensure timely processing of bookings and registries. Ideal ProfileYou have at least 2 years experience ideally as a Branch Manager or Sales / Relationship Manager within Real Estate.You are a strong team player who can manage multiple stakeholdersYou are a strong networker & relationship builderYou are a strong mentor and coach who can build high performing teamsWhat's on Offer?Attractive Salary & BenefitsFantastic work cultureOpportunity to make a positive impact Who can apply: Only those candidates can apply who: have minimum 2 years of experience Salary: ₹ 4,80,000 - 6,00,000 /year Experience: 2 year(s) Deadline: 2026-03-15 23:59:59