Role & responsibilities Key Responsibilities: Lead and manage the service operations across regions Ensure timely installation and after-sales service for UPS and batteries Coordinate with clients for service scheduling and technical support Train and monitor field engineers for performance and technical updates Improve service turnaround time and customer satisfaction Maintain service reports, documentation, and spare inventory Preferred candidate profile Diploma or B.E. (Electrical / Electronics) Mandatory Minimum 58 years of experience in the UPS, battery, or power backup industry Strong leadership skills with the ability to manage service teams and field engineers Experience in handling installation, commissioning, troubleshooting, and preventive maintenance Knowledge of AMC management and customer support
Role & responsibilities 1. Inventory & Stock Management Maintain accurate stock levels (raw material, finished goods, spare parts, etc.). Regular stock audits & cycle counts to prevent shortages/pilferage. Coordinate inward (receiving) and outward (dispatch) processes. Ensure proper storage, labelling, and stacking of goods. 2. Logistics & Dispatch Plan and monitor daily dispatch schedules. Coordinate with transporters, drivers, and customers for timely deliveries. Optimize loading/unloading to reduce delays and damages. Track shipments and resolve logistics issues. 3. People & Team Management Supervise warehouse staff, helpers, loaders, drivers, etc. Allocate daily tasks and ensure productivity. Train staff on safety, handling, and SOP compliance. Handle shift planning, attendance, and discipline at the godown. 4. Process & Compliance Ensure adherence to company SOPs (receiving, storage, dispatch, returns). Maintain cleanliness, safety, and security of warehouse premises. Implement FIFO/FEFO practices where applicable. Compliance with EHS (Environment, Health & Safety) standards. 5. Coordination with Management Act as the link between Head Office/Management and warehouse operations. Provide daily/weekly MIS reports (inward, stock status, dispatch, pending orders). Highlight operational challenges (delays, manpower shortage, vendor issues). 6. Cost & Efficiency Control Minimize wastage, pilferage, and damages. Optimize manpower and vehicle usage to reduce operational costs. Suggest process improvements for faster turnaround. 7. Customer & Vendor Handling Coordinate with suppliers for timely material inward. Ensure customer dispatch accuracy (right quantity, correct documentation). Handle returns and damaged goods smoothly. 8. Technology & Documentation Update ERP/Tally/Inventory software regularly. Maintain records of GRN (Goods Receipt Note), DC (Delivery Challan), invoices, etc. Ensure proper documentation for audits and compliance.
Responsibilities: * Collaborate with cross-functional teams * Ensure customer satisfaction * Meet sales targets * Present at industry events * Manage solar projects from start to finish Health insurance Travel allowance Sales incentives Mobile bill reimbursements Provident fund
Role & responsibilities Key Responsibilities: Lead and manage the service operations across regions Ensure timely installation and after-sales service for UPS and batteries Coordinate with clients for service scheduling and technical support Train and monitor field engineers for performance and technical updates Improve service turnaround time and customer satisfaction Maintain service reports, documentation, and spare inventory Preferred candidate profile Diploma or B.E. (Electrical / Electronics) Mandatory Minimum 58 years of experience in the UPS, battery, or power backup industry Strong leadership skills with the ability to manage service teams and field engineers Experience in handling installation, commissioning, troubleshooting, and preventive maintenance Knowledge of AMC management and customer support