BMC Helix Intelligent Automation Lead Tech Mahindra

7.0 - 12.0 years

9 - 14 Lacs

Bengaluru

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Experiecne-7+ Yrs Job Description Self-motivated with a proven track record in professional services/ implementation in the IT Service and Operations space Must have strong ITSM/ ITOM domain knowledge Hands-on expertise in one or more ITPA technologies such as - ServiceNow Orchestrator, BMC Atrium, OpenText OO, HP OO, Red Hat Ansible Tower Hands-on with integrating automation solutions with AIOps platforms such as BMC Helix Operations Manager, Splunk. Dynatrace, AppDynamics, MoogSoft. Hands-on implementing automations for Service Requests, Incidents, CRs or Maintenance activities as part of Managed services Advanced PowerShell, Python and Bash scripting and application development experience Experience of implementing custom or platform driven AI/GenAI automation solutions Experience of cloud native technologies across hyper scalars AWS, Azure & GCP Understanding of Infrastructure and application managed services and experience to position & implement automation levers Experience in Microsoft and Unix/Linux based Infra Management Applications like Windows, Active Directory, Exchange, Skype/Lync, SCCM and SCOM technologies.

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Application Tech Support Practitioner Accenture

5.0 - 10.0 years

7 - 12 Lacs

Gurugram

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Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Microsoft 365, Microsoft 365 Security & Compliance Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and interpret and design resolutions. Your typical day will involve providing ongoing support to clients, troubleshooting technical issues, and collaborating with cross-functional teams to ensure smooth operations. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Collaborate with clients to understand their technical issues and provide timely support.- Troubleshoot and resolve technical problems related to the system or application.- Communicate effectively with clients to gather requirements and provide appropriate solutions.- Collaborate with cross-functional teams to ensure smooth operations and resolve complex issues. Professional & Technical Skills:Microsoft Exchange, O365, Data Migration in Messaging Environment to O365 Platform - Migration from G-Drive, Active Directory, PowerShell Basic, DropBox, Box to One Drive or SharePoint - Microsoft Intune administration and Azure -Administrator Need to know Migration Tools like Quest, Binary Tree, BitTitan Migration Wiz, SharePoint Migration Tool, and Share Gate - Must To Have Skills:Proficiency in Microsoft 365, Microsoft 365 Security & Compliance.- Strong understanding of cloud-based applications and their security and compliance features.- Experience in troubleshooting and resolving technical issues related to Microsoft 365.- Knowledge of Microsoft 365 administration and configuration.- Familiarity with Microsoft 365 security and compliance tools and features. Additional Information:- The candidate should have a minimum of 5 years of experience in Microsoft 365.- This position is based at our Gurugram office.- A 15 years full-time education is required. Qualifications 15 years full time education

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Administration - Facility Management Teamware Solutions ( A division of Quantum Leap Consulting Private LTD).

3.0 - 5.0 years

5 - 7 Lacs

Bengaluru

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The Administration - Facility Management role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Administration - Facility Management domain.

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Mainframe Message Broker Admin Teamware Solutions ( A division of Quantum Leap Consulting Private LTD).

2.0 - 4.0 years

4 - 6 Lacs

Bengaluru

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The Mainframe Message Broker Admin role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Mainframe Message Broker Admin domain.

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Exchange/O365 Administrator Wipro

3.0 - 5.0 years

5 - 9 Lacs

Bengaluru

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Understanding on Mailbox Permissions, Auto-Forwarding, Calendar and Junk Configurations Understanding on Licenses Retention Tags and Policies Litigation & Retention Hold Mail Restrictions via transport rule Threat Policies (Anti-SPAM, Anti- Phishing etc) Mail Flow issues troubleshooting Mailbox issues troubleshooting Email Submissions SMTP\Graph API Email Sending solutions E-Discovery Search & Purge Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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