85 Lync Jobs

" Experience and knowledge of the following technologies:o Microsoft Teams, SFBo MS calling plan, Direct routing, Operator connect Manage team and channels in Microsoft Teams Audio conferencing users Troubleshooting MS Teams client issues for end users support. Performing change management activities which respect to adding new features/components, Configurations change/update, best practices, security enhancement etc. for MS Teams environment. Intermediate knowledge of IP Telephony Knowledge of Server and Networking principles pertaining to enterprise environment Evaluates, engineers, tests, recommends, and implements secure infrastructures. Acts as a resource for system escalation issues. Documents platform standards and processes for ongoing operations. Gathers business requirements for system design and validates recommended solution for Change Management. Schedules and coordinates installation and maintenance of software/hardware on the network and ensures compatibility of all communications and computer hardware/software. Performs root cause analysis on failed components and implements corrective measures. Provides ongoing information to leadership, customers, and peers regarding enhancements, innovations and solutions. Responsible for following company specific systems engineering standards. RCA for high severity issue, CRQ Deployments during weekends and holidays. On Call Support: shift for all required work and done during weekends. Provide Technical Documentation and training to L1 team members."

Roles and Responsibility Collaborate with cross-functional teams to design and implement solutions using Microsoft Lync SFB Server Admin. Provide technical support and troubleshooting for Microsoft Lync SFB Server Admin issues. Develop and maintain documentation for Microsoft Lync SFB Server Admin configurations. Conduct training sessions for end-users on Microsoft Lync SFB Server Admin best practices. Analyze business requirements and provide recommendations for process improvements using Microsoft Lync SFB Server Admin. Ensure compliance with industry standards and best practices for Microsoft Lync SFB Server Admin. Job Requirements Strong knowledge of Microsoft Lync SFB Server Admin, including configuration, troubleshooting, and maintenance. Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels. Ability to analyze complex problems and develop creative solutions using Microsoft Lync SFB Server Admin. Experience working in a fast-paced environment, prioritizing multiple tasks and meeting deadlines. Strong problem-solving skills, with the ability to troubleshoot and resolve technical issues independently. Ability to adapt to changing priorities and requirements, demonstrating flexibility and a positive attitude. Mandatory Skills: SAP ISU FICA. Experience: 8-10 Years.

Roles and Responsibility Collaborate with cross-functional teams to design and implement solutions using Microsoft Lync SFB Server Admin. Provide technical support and troubleshooting for Microsoft Lync SFB Server Admin issues. Develop and maintain documentation for Microsoft Lync SFB Server Admin configurations. Conduct training sessions for end-users on Microsoft Lync SFB Server Admin best practices. Analyze business requirements and provide recommendations for process improvements using Microsoft Lync SFB Server Admin. Ensure compliance with industry standards and best practices for Microsoft Lync SFB Server Admin. Job Requirements Strong knowledge of Microsoft Lync SFB Server Admin, including configuration, troubleshooting, and maintenance. Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels. Ability to analyze complex problems and develop creative solutions using Microsoft Lync SFB Server Admin. Experience working in a fast-paced environment, prioritizing multiple tasks and meeting deadlines. Strong problem-solving skills, with the ability to troubleshoot and resolve technical issues independently. Ability to adapt to changing priorities and requirements, demonstrating flexibility and a positive attitude. Mandatory Skills: SAP MM - Materials Management. Experience: 5-8 Years.

Roles and Responsibility Collaborate with cross-functional teams to design and implement solutions using Microsoft Lync SFB Server Admin. Provide technical support and troubleshooting for Microsoft Lync SFB Server Admin issues. Develop and maintain documentation for Microsoft Lync SFB Server Admin configurations. Conduct training sessions for end-users on Microsoft Lync SFB Server Admin best practices. Analyze business requirements and provide recommendations for process improvements using Microsoft Lync SFB Server Admin. Ensure compliance with industry standards and best practices for Microsoft Lync SFB Server Admin. Job Requirements Strong knowledge of Microsoft Lync SFB Server Admin, including configuration, troubleshooting, and maintenance. Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels. Ability to analyze complex problems and develop creative solutions using Microsoft Lync SFB Server Admin. Experience working in a fast-paced environment, prioritizing multiple tasks and meeting deadlines. Strong problem-solving skills, with the ability to troubleshoot and resolve technical issues independently. Ability to adapt to changing priorities and requirements, demonstrating flexibility and a positive attitude. Mandatory Skills: SAP Financial Accounting & Controlling. Experience: 5-8 Years.

Roles and Responsibility Collaborate with cross-functional teams to design and implement solutions using Microsoft Lync SFB Server Admin. Provide technical support and troubleshooting for Microsoft Lync SFB Server Admin issues. Develop and maintain documentation for Microsoft Lync SFB Server Admin configurations. Conduct training sessions for end-users on Microsoft Lync SFB Server Admin best practices. Analyze business requirements and provide recommendations for process improvements using Microsoft Lync SFB Server Admin. Ensure compliance with industry standards and best practices for Microsoft Lync SFB Server Admin. Job Requirements Strong knowledge of Microsoft Lync SFB Server Admin, including configuration, troubleshooting, and maintenance. Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels. Ability to analyze complex problems and develop creative solutions using Microsoft Lync SFB Server Admin. Experience working in a fast-paced environment, prioritizing multiple tasks and meeting deadlines. Strong problem-solving skills, with the ability to troubleshoot and resolve technical issues independently. Ability to adapt to changing priorities and requirements, demonstrating flexibility and a positive attitude. Mandatory Skills: SAP SuccessFactors EC Payroll. Experience: 5-8 Years.

Role & responsibilities Qualifications Required: • B. Tech, BE & Engineering Graduates • Technical troubleshooting, Strong Microsoft Office (Outlook, Word, Excel, Power Point), Lync, Windows and MAC operating systems, mobile device hardware and software, networking, video conferencing, Audio/Video, Telephony equipment, Active Directory administration will be an advantage. Preferred: • ITIL Certification • Microsoft MCITP – Certification

Key Responsibilities : Provide white-glove technical support for internal, customer, and C-level executive meetings Proactively identify potential AV issues and provide solutions to clients concerns or needs Demonstrate a strong working knowledge of video conferencing services, for example, Microsoft Teams, Zoom or WebEx, etc. Bring technical expertise and guidance for the deployment & operation of Crestron Flex and Polycom VTC codec Proactively monitor and manage conference room booking system. Assist customers with booking different rooms when they are under repair Review standard setup specifications for meetings and conferences Contact clients to ensure proper set up of configurable rooms per specifications (table layout, airwall opening, and closure, technology configuration including microphones & projection needed, etc.) Ensure cleanliness, temperature, and functionality of conference rooms Electronics troubleshooting skills ability to determine and localize where the problem exists Maintain conference room standards for signage, equipment, and seating Respond to client requests promptly Ensure consumables are available for the client Provides support for the audio-video systems and media control systems. Troubleshoot and maintain audio/video devices and associated wiring. Responsible for putting in tickets with IT department responsible for audio visual technology Perform routine and proactive testing to ensure the functionality of equipment before use. Alignment and calibration procedures for audio and video devices Responsible for communicating the need for maintenance or repair of audio-visual equipment Perform regular maintenance, software and firmware updates, preventive maintenance, and routine repairs to provide uninterrupted service of all conference room equipment Some commissioning and programming Any other duties and tasks assigned Qualifications Required 2 years experience in a client/customer service-oriented environment, preferably in a corporate conference center 2+ years of experience with Microsoft Office in an office environment Familiarity with integrated AV systems Ability to learn new software as required for the position Ability to work in a fast-paced environment with competing priorities Must always maintain a professional appearance and demeanor Experience with a hotel, corporate conference center, or large enterprise systems Preferred Bachelor's degree and 2+ years of related experience OR Diploma with 4+ years of related experience Demonstrate the ability to perform under pressure and manage time well Experience with EMS or any web-based conference room scheduling system preferred CTS Certification (preferred) Crestron, AMX, or Extron Certifications (preferred) DSP Programming (BIAMP, QCS) (preferred)

Key Responsibilities : Provide white-glove technical support for internal, customer, and C-level executive meetings Proactively identify potential AV issues and provide solutions to clients concerns or needs Demonstrate a strong working knowledge of video conferencing services, for example, Microsoft Teams, Zoom or WebEx, etc. Bring technical expertise and guidance for the deployment & operation of Crestron Flex and Polycom VTC codec Proactively monitor and manage conference room booking system. Assist customers with booking different rooms when they are under repair Review standard setup specifications for meetings and conferences Contact clients to ensure proper set up of configurable rooms per specifications (table layout, airwall opening, and closure, technology configuration including microphones & projection needed, etc.) Ensure cleanliness, temperature, and functionality of conference rooms Electronics troubleshooting skills ability to determine and localize where the problem exists Maintain conference room standards for signage, equipment, and seating Respond to client requests promptly Ensure consumables are available for the client Provides support for the audio-video systems and media control systems. Troubleshoot and maintain audio/video devices and associated wiring. Responsible for putting in tickets with IT department responsible for audio visual technology Perform routine and proactive testing to ensure the functionality of equipment before use. Alignment and calibration procedures for audio and video devices Responsible for communicating the need for maintenance or repair of audio-visual equipment Perform regular maintenance, software and firmware updates, preventive maintenance, and routine repairs to provide uninterrupted service of all conference room equipment Some commissioning and programming Any other duties and tasks assigned Qualifications Required 2 years experience in a client/customer service-oriented environment, preferably in a corporate conference center 2+ years of experience with Microsoft Office in an office environment Familiarity with integrated AV systems Ability to learn new software as required for the position Ability to work in a fast-paced environment with competing priorities Must always maintain a professional appearance and demeanor Experience with a hotel, corporate conference center, or large enterprise systems Preferred Bachelor's degree and 2+ years of related experience OR High School education with 3+ years of related experience Demonstrate the ability to perform under pressure and manage time well Experience with EMS or any web-based conference room scheduling system preferred CTS Certification (preferred) Crestron, AMX, or Extron Certifications (preferred) DSP Programming (BIAMP, QCS) (preferred).

Roles and Responsibility Collaborate with cross-functional teams to design and implement solutions using Microsoft Lync SFB Server Admin. Provide technical support and troubleshooting for Microsoft Lync SFB Server Admin issues. Develop and maintain documentation for Microsoft Lync SFB Server Admin configurations. Conduct training sessions for end-users on Microsoft Lync SFB Server Admin best practices. Analyze business requirements and provide recommendations for process improvements using Microsoft Lync SFB Server Admin. Ensure compliance with industry standards and best practices for Microsoft Lync SFB Server Admin. Job Requirements Strong knowledge of Microsoft Lync SFB Server Admin, including configuration, troubleshooting, and maintenance. Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels. Ability to analyze complex problems and develop creative solutions using Microsoft Lync SFB Server Admin. Experience working in a fast-paced environment, prioritizing multiple tasks and meeting deadlines. Strong problem-solving skills, with the ability to troubleshoot and resolve technical issues independently. Ability to adapt to changing priorities and requirements, demonstrating flexibility and a positive attitude.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Microsoft Exchange Server Admin . Experience: 3-5 Years .

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Microsoft 365, Microsoft 365 Security & Compliance Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and interpret and design resolutions. Your typical day will involve providing ongoing support to clients, troubleshooting technical issues, and collaborating with cross-functional teams to ensure smooth operations. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Collaborate with clients to understand their technical issues and provide timely support.- Troubleshoot and resolve technical problems related to the system or application.- Communicate effectively with clients to gather requirements and provide appropriate solutions.- Collaborate with cross-functional teams to ensure smooth operations and resolve complex issues. Professional & Technical Skills: Microsoft Exchange, O365, Data Migration in Messaging Environment to O365 Platform - Migration from G-Drive, Active Directory, PowerShell Basic, DropBox, Box to One Drive or SharePoint - Microsoft Intune administration and Azure -Administrator Need to know Migration Tools like Quest, Binary Tree, BitTitan Migration Wiz, SharePoint Migration Tool, and Share Gate - Must To Have Skills: Proficiency in Microsoft 365, Microsoft 365 Security & Compliance.- Strong understanding of cloud-based applications and their security and compliance features.- Experience in troubleshooting and resolving technical issues related to Microsoft 365.- Knowledge of Microsoft 365 administration and configuration.- Familiarity with Microsoft 365 security and compliance tools and features. Additional Information:- The candidate should have a minimum of 5 years of experience in Microsoft 365.- This position is based at our Gurugram office.- A 15 years full-time education is required. Qualification 15 years full time education

Job Description * Role & Responsibilities: Provide L2 Technical Support for end users across multiple technologies. Handle troubleshooting for Microsoft Office Suite (Outlook, Word, Excel, PowerPoint). Support Windows & Mac OS, mobile device hardware/software, networking, video conferencing, telephony equipment, and AV systems. Administer and troubleshoot Active Directory. Document issues and resolutions while ensuring SLA adherence. Preferred Candidate Profile: 35 years of experience in technical support or IT helpdesk roles. Preferred Certifications: ITIL, Microsoft MCITP. Excellent communication and problem-solving skills. Willingness to work in a fast-paced environment.

Role & responsibilities Qualifications Required: • B. Tech, BE & Engineering Graduates • Technical troubleshooting, Strong Microsoft Office (Outlook, Word, Excel, Power Point), Lync, Windows and MAC operating systems, mobile device hardware and software, networking, video conferencing, Audio/Video, Telephony equipment, Active Directory administration will be an advantage. Preferred: • ITIL Certification • Microsoft MCITP Certification Preferred candidate profile Immediate to 15Days of Notice period or serving candidates only Hyderabad Location candidates only Years 3 - 5 years

Technical troubleshooting, Strong Microsoft Office (Outlook, Word, Excel, Power Point), Lync, Windows and MAC operating systems, mobile device hardware and software, networking, video conferencing, Audio/Video, Telephony equipment, Active Directory administration will be an advantage.

The Systems Administrator would report to the Manager of Systems Engineering performing functions related to the day-to-day operations of the infrastructure supporting the business including data center operations, hardware, operating systems, user administration, virtualization, and backups and recovery of the environment. This person would work closely with team members around the globe to provide 24x7 support including occasional on-call responsibilities. Sr. Systems Administrator must be able to work well with others, taking direction from team leads to complete his/her own projects, while acquiring information from the team as needed. This person would work to maintain the current environment and meet the needs of users on a day to day basis. The Sr. Systems Administrator will be able to solve problems injecting his/her own experience, assisting less experience team members to complete tasks and developing documentation for standard operating procedures. Tasks Include: Helping to integrate hardware, software, network, process and as required Maintaining established Linux/Windows environment working tickets as required User and group management in LDAP and Windows AD Performing system builds and decommissions as required Patching of OS, firmware, BIOS of systems Maintenance of existing infrastructure services (DNS, LDAP, NTP, Monitoring, environment) Assisting in effort to integrate hardware, software, network, process and procedure from various business units Executing a plan for data center consolidation including system builds/tear downs, migration to different data center Profile includes: Good Communication Skills Able to take direction Attention to detail Required: 4+ years Linux, Unix (Solaris, AIX, Other) administration 1-2 years VMWare or other virtualization experience 1-2 Years shell scripting (bash, bsh, ksh, sed, awk), Perl, Ruby or Python or PowerShell 3+ years Windows and Domain Administration (2003-2012 R2) 3+ years TCP/IP 3+ years Hardware management (HP/Dell/Cisco UCS) 4+ years MS-Office (Word/Excel/Outlook/Lync or Skype For Business) Ability to lift 50lbs Ability to climb ladders as required Desired: 1-2 years Citrix administration 1-2 years F5 load balancer administration 1-2 years backup administration (Netbackup, Networker, Bacula)

Mandatory Skills: SAP HCM Core . Experience: 5-8 Years . We are looking for a skilled Functional Consultant with 5-8 years of experience to join our team. The ideal candidate will have expertise in Microsoft Lync SFB Server Admin and be able to work effectively in a fast-paced environment. Roles and Responsibility Collaborate with cross-functional teams to design and implement solutions using Microsoft Lync SFB Server Admin. Provide technical support and troubleshooting for Microsoft Lync SFB Server Admin issues. Develop and maintain documentation for Microsoft Lync SFB Server Admin configurations. Conduct training sessions for end-users on Microsoft Lync SFB Server Admin best practices. Analyze business requirements and provide recommendations for process improvements using Microsoft Lync SFB Server Admin. Ensure compliance with industry standards and best practices for Microsoft Lync SFB Server Admin. Job Requirements Strong knowledge of Microsoft Lync SFB Server Admin, including configuration, troubleshooting, and maintenance. Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels. Ability to analyze complex problems and develop creative solutions using Microsoft Lync SFB Server Admin. Experience working in a fast-paced environment, prioritizing multiple tasks and meeting deadlines. Strong problem-solving skills, with the ability to troubleshoot and resolve technical issues independently. Ability to adapt to changing priorities and requirements, demonstrating flexibility and a positive attitude.

1. Calendar & Time Management Own and manage a complex global calendar, balancing internal reviews, external client meetings, board interactions, internal discussion Prioritize scheduling across multiple time zones, ensuring minimal conflicts and maximum productivity. 2. Global Travel & Logistics Plan and manage seamless travel itineraries across geographies – flights, hotels, local logistics, visa arrangements etc.- Coordination with the admin team Prepare detailed travel packs: meeting briefs, location-specific insights, and contact details. Handle real-time travel changes, cancellations, and emergency support. 3. Communication & Coordination Serve as a liaison between the President and senior internal stakeholders 4 Executive Administration Handle sensitive and confidential data with utmost discretion. Maintain documentation, approvals, expense reports, reimbursements, and corporate records. Key Competencies: Attention to Detail – Strong organizational and documentation skills. Tech Savvy – Proficiency in Outlook, Excel, PowerPoint, and virtual collaboration tools (Teams, Zoom). Multitasking & Agility – Ability to pivot between urgent business priorities and routine admin tasks. Preferred Qualifications: Graduate/Postgraduate in Business Administration or similar discipline. Strong command over English and professional communication.

Service Desk Voice based technical support experience in a global environment Basic technical knowledge of Desktop/Laptop and Mac Basic Knowledge on Citrix, AD, Group Policy, VM, DNS, DHCP, SCCM, WDS, Bitlocker. Knowledge of Exchange/ O365, Lync troubleshooting, Internet and Networking, Abilities to perform software installations and troubleshooting. Able to work under pressure to resolve issues affecting production services coordinating multiple teams. Excellent analytical, problem-solving and multi-tasking skills. Technical knowledge of different client operating systems. Should have worked on any ticketing tool and should be able to work within SLA's Good verbal and written communication skills Experience with creating process, procedures, and documentation relating to incident management or systems operations. Good process Knowledge on ITIL. The willingness to work in a 24*7 environment."

Roles and Responsibility Collaborate with cross-functional teams to design and implement solutions using Microsoft Lync SFB Server Admin. Provide technical support and troubleshooting for Microsoft Lync SFB Server Admin issues. Develop and maintain documentation for Microsoft Lync SFB Server Admin configurations. Conduct training sessions for end-users on Microsoft Lync SFB Server Admin best practices. Analyze business requirements and provide recommendations for process improvements using Microsoft Lync SFB Server Admin. Ensure compliance with industry standards and best practices for Microsoft Lync SFB Server Admin. Job Requirements Strong knowledge of Microsoft Lync SFB Server Admin, including configuration, troubleshooting, and maintenance. Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels. Ability to analyze complex problems and develop creative solutions using Microsoft Lync SFB Server Admin. Experience working in a fast-paced environment, prioritizing multiple tasks and meeting deadlines. Strong problem-solving skills, with the ability to troubleshoot and resolve technical issues independently. Ability to adapt to changing priorities and requirements, demonstrating flexibility and a positive attitude.

DisclaimerUnsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

DisclaimerUnsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

DisclaimerUnsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

locationsPune - West time typeFull time posted onPosted 4 Days Ago job requisition idJR-0011915 DisclaimerUnsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

locationsPune - East time typeFull time posted onPosted 4 Days Ago job requisition idJR-0009839 DisclaimerUnsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

remote typeOnsite locationsPune - EastPune - West time typeFull time posted onPosted 30+ Days Ago job requisition idJR-0009301