Ellisbridge, Ahmedabad, Gujarat
INR 0.3 - 0.6 Lacs P.A.
On-site
Full Time
Key Responsibilities: Booking and Reservations: Managing flight bookings for individuals and groups, using airline reservation systems like Amadeus, Sabre, or Galileo. Ticketing: Issuing and reissuing tickets, handling ticket modifications and cancellations, and calculating refund amounts. Customer Service: Addressing customer inquiries related to flight schedules, fares, availability, and resolving travel-related issues. Record Keeping: Maintaining accurate records of bookings, transactions, and customer interactions. Coordination: Collaborating with airlines, travel suppliers, and internal teams to ensure smooth travel arrangements. Sales and Marketing: Promoting travel packages, upselling services, and contributing to sales targets. Staying Updated: Keeping abreast of airline policies, fare changes, and industry trends. Problem Solving: Handling customer complaints and resolving travel-related issues efficiently and effectively. Skills Required: Communication Skills: Excellent verbal and written communication skills are crucial for interacting with customers, airlines, and colleagues. Customer Service Skills: A customer-centric approach and the ability to handle difficult situations with patience and professionalism are essential. Organizational Skills: Strong organizational skills are needed to manage bookings, maintain records, and prioritize tasks effectively. Problem-Solving Skills: The ability to analyze situations, identify solutions, and resolve issues quickly and efficiently. Technical Skills: Proficiency in using airline reservation systems (GDS) like Amadeus, Sabre, or Galileo is often required. Knowledge of Travel Regulations: Understanding airline policies, international travel regulations, and ticketing procedures is important. Time Management: The ability to work under pressure, manage time effectively, and meet deadlines, especially during peak travel seasons. Attention to Detail: Accuracy in data entry, ticketing, and record-keeping is essential. Job Type: Full-time Pay: ₹30,000.00 - ₹60,000.00 per month Schedule: Day shift Experience: Domestic & International Ticketing: 3 years (Preferred) Location: Ellisbridge, Ahmedabad, Gujarat (Preferred) Work Location: In person
Ellis Bridge, Ahmedabad, Gujarat
INR 0.2 - 0.3 Lacs P.A.
On-site
Full Time
Financial Management: Managing all aspects of financial transactions, including invoicing, payments, and reconciliation. Reporting: Generating financial statements, reports, and analysis for management and stakeholders. Compliance: Ensuring adherence to accounting standards, tax regulations, and industry-specific rules. Budgeting and Forecasting: Assisting with the development and monitoring of financial budgets and forecasts. Travel Industry Knowledge: Understanding the nuances of travel-related accounting, such as handling commissions, supplier payments, and passenger details. Ideal Candidate Profile: Bachelor's degree in Accounting, Finance, or related field. Proven experience in accounting, preferably within the travel or tourism sector. Familiarity with accounting software and tools relevant to travel businesses. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Schedule: Day shift Language: English (Preferred) Location: Ellis Bridge, Ahmedabad, Gujarat (Preferred) Work Location: In person
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