Company Description Luxunlock Private Villas & Retreats is a luxury hospitality brand, operating 30+ private villas and boutique B&Bs in South India and Gujarat. We unlock the most beautiful private homes with engaging stories, that act as gateways to wonderful local experiences. Role The Location Host is tasked with managing the property / s on one hand and on the other the guests experience during their stay in our property / s in Cuddalore. You may have more than one property under you. Location base for the Location Host: Cuddalore Experience: · A background in hospitality, travel or tourism sectors would be an advantage. · Extremely good English (spoken and written skills). Spoken Tamil. · An orientation to details and problem solving · A two / four wheeler for moving around and to and fro to property. As a Location Host you will need to: Familiarize yourself with the properties in our portfolio in the region. Build relationships with the staff in each villa and oversee and guide them as needed. Ensure the properties are well maintained at all times and escalate any gaps to the Ops team immediately who in turn will work with the property owners to get them sorted. Coordinate with Sales and Ops team to keep track of guests arrivals and departures. Ensure the villa is ready for guests before their arrival. Stock up the property provisions as per guidelines and on an ongoing basis. Coordinate with the LUX team for stocking and provisioning during guest stay. Coordinate with the property staff for any services that guests may want (example meals etc) Manage guests’ experiences – coordinate, and communicate as needed during the guests stay. (For example : Restaurant bookings, experiences, in villa experiences coordination etc) Meet the guests at departure and handle all extras payments. Audit the property to ensure there is no damage to the villa on guest departure. On an ongoing basis visit all property to audit the staff and check on property maintenance.
The Location Host is tasked with managing the villas on one hand and on the other the guests experience during their stay in our two properties in Chettinad (one in Sakkottai and one in Karaikkudi ). I deal location base for the Location Host: Close to Karaikkudi Experience: · A background in hospitality, travel or tourism sectors would be an advantage. · Extremely good English (spoken and written skills). · Good spoken Tamil skills. · An orientation to details and problem solving · A two wheeler for moving between the properties · A bonus would be ability to use word, excel . As a Location Host you will need to: Familiarize yourself with the properties in our portfolio in the region. Build relationships with the staff in each villa and oversee and guide them as needed. Ensure the properties are well maintained at all times and escalate any gaps to the Ops team immediately who in turn will work with the property owners to get them sorted. Coordinate with Sales and Ops team to keep track of guests arrivals and departures. Ensure the villa is ready for guests before their arrival. Stock up the property provisions as per guidelines. Coordinate with the LUX team for stocking and provisioning during guest stay. Coordinate with the property staff for any services that guests may want (example meals etc) Manage guests’ experiences – coordinate, and communicate as needed during the guests stay. (For example : Restaurant bookings, experiences, in villa experiences coordination etc) Meet the guests at departure and handle all extras payments. Audit the property to ensure there is no damage to the villa on guest departure. On an ongoing basis visit all property (in an unplanned manner) to audit the staff and check on property maintenance. Industry Hospitality Employment Type Full-time Edit job description
The Location Host is tasked with managing the villas on one hand and on the other the guests experience during their stay in our properties in Kodaikanal Ideal location base for the Location Host: Kodaikanal Experience: · A background in hospitality, travel or tourism sectors would be an advantage. · Extremely good English (spoken and written skills). · Good spoken Tamil skills is a must. · An orientation to details and problem solving · A two wheeler for moving between the properties is a must · A bonus would be ability to use word, excel . As a Location Host you will need to: Familiarize yourself with the properties in our portfolio in the region. Build relationships with the staff in each villa and oversee and guide them as needed. Ensure the properties are well maintained at all times and escalate any gaps to the Ops team immediately who in turn will work with the property owners to get them sorted. Coordinate with Sales and Ops team to keep track of guests arrivals and departures. Ensure the villa is ready for guests before their arrival. Stock up the property provisions as per guidelines. Coordinate with the LUX team for stocking and provisioning during guest stay. Coordinate with the property staff for any services that guests may want (example meals etc) Manage guests’ experiences – coordinate, and communicate as needed during the guests stay. (For example : Restaurant bookings, experiences, in villa experiences coordination etc) Meet the guests at departure and handle all extras payments. Audit the property to ensure there is no damage to the villa on guest departure. On an ongoing basis visit all property (in an unplanned manner) to audit the staff and check on property maintenance.
The Location Host is responsible for managing the villas and ensuring a positive guest experience during their stay at properties on ECR (close to Intercontinental Hotel, Mahabalipuram and Alamparai). To excel in this role, you should have a background in hospitality, travel, or tourism sectors. Excellent English (spoken and written) and good Tamil communication skills are essential. Attention to detail, problem-solving abilities, and a two-wheeler for property visits are required. Proficiency in Word and Excel would be a bonus. As a Location Host, your responsibilities include: - Familiarizing yourself with properties in the portfolio - Building relationships with villa staff and providing guidance - Ensuring properties are well-maintained and reporting any issues to the Ops team - Coordinating with Sales and Ops teams for guest arrivals and departures - Preparing villas for guest arrival and stocking provisions as per guidelines - Collaborating with the LUX team for guest provisioning during their stay - Liaising with property staff for guest services such as meals - Managing guest experiences and coordinating activities during their stay - Conducting property audits to check for damages on guest departure - Regularly visiting properties to audit staff and maintenance levels unpredictably As a Location Host, you play a crucial role in maintaining high standards across properties and ensuring a seamless guest experience throughout their stay.,
Luxunlock Private Villas & Retreats is a luxury hospitality brand that operates 30+ private villas and boutique B&Bs in South India and Gujarat. We specialize in unlocking the most beautiful private homes with engaging stories, serving as gateways to wonderful local experiences. As a Location Host based in Cuddalore, you will be responsible for managing the properties and ensuring a delightful guest experience during their stay. Your role may involve overseeing multiple properties within the region. To excel in this position, a background in hospitality, travel, or tourism sectors would be advantageous. Proficiency in spoken and written English, as well as Tamil, is essential. Attention to detail, strong problem-solving skills, and access to a two/four-wheeler for transportation are required. Key responsibilities of a Location Host include: - Familiarizing yourself with the properties in our portfolio in the region - Building relationships with villa staff, providing oversight and guidance as necessary - Ensuring properties are well-maintained and promptly reporting any issues to the Ops team - Collaborating with Sales and Ops teams to manage guest arrivals and departures - Preparing villas for guest arrivals and restocking provisions as needed - Coordinating with the LUX team for stocking and provisioning during guest stays - Liaising with property staff to fulfill guest service requests, such as meals - Managing guest experiences by arranging restaurant bookings, coordinating in-villa experiences, and more - Conducting property audits to check for damages upon guest departure and ensuring staff and maintenance standards are met during regular visits If you are passionate about delivering exceptional hospitality experiences and possess the requisite skills and qualifications, we invite you to join our team as a Location Host at Luxunlock Private Villas & Retreats in Cuddalore.,
As a Website Management & Support Associate at Luxunlock Private Villas, you will play a crucial role in overseeing the content, design, and functionality of our website in Chennai. Your responsibilities will include content management such as creating, editing, and removing various types of content, website maintenance in collaboration with our development vendor, ensuring seamless user experience, identifying and resolving technical issues, monitoring security breaches, analyzing website performance, implementing SEO strategies, executing digital marketing plans, utilizing user feedback for continuous improvement, adhering to industry best practices, and leading the development of the website's next phase. To excel in this role, you should possess knowledge of web design, development, and marketing trends, the ability to quickly adapt to tools like Strapi and other CMS or SaaS platforms, effective coordination skills with cross-functional teams, creative thinking, problem-solving abilities, project management skills, proficiency in resolving technical issues, and experience in utilizing analytics tools to track user behavior. If you are passionate about managing websites, optimizing user experience, implementing digital marketing strategies, and contributing to the growth of a luxury hospitality brand, we invite you to join Luxunlock Private Villas & Retreats and be a part of our dedicated team in enhancing our online presence and customer engagement.,