4 Luns Jobs

As a member of the Support organization at Oracle, your main focus will be on delivering post-sales support and solutions to Oracle's customer base. In this role, you will act as an advocate for customer needs, resolving post-sales non-technical customer inquiries through phone and electronic communication channels. Additionally, you will address technical questions related to the use of and troubleshooting for Oracle's Electronic Support Services. Being a primary point of contact for customers, you will play a crucial role in nurturing customer relationships with Support. You will also provide guidance and assistance to internal Oracle employees when dealing with diverse customer situations and escalated issues. As a Senior Systems Engineer, you will have regular interactions with the customer's IT staff, either on-site or remotely. Your responsibilities will include resolving moderately complex technical problems related to the installation, maintenance, and repair of Oracle products. You should have a high level of experience with various Oracle products and supported platforms. Working with minimal guidance from management, you will be expected to provide updates on progress and status while utilizing independent judgment in carrying out your duties. This role may involve project lead responsibilities. To excel in this position, you must possess exceptional communication skills and demonstrate the ability to work independently with customers, consistently striving to achieve the highest levels of customer satisfaction. A Bachelor's degree in Computer Science, Engineering, or equivalent experience is preferred, along with at least five years of related experience. Proficiency in Oracle's core products, applications, and tools is essential. In addition to the general responsibilities mentioned above, the ideal candidate for this role should have: - Minimum 6-10 years of experience as an Oracle database engineer/DBA - Strong troubleshooting skills across all areas of Oracle database technology - Advanced expertise in RAC, ASM, Performance tuning, HA, Backup and Recovery - Experience in database upgrades, migrations, installations, and patching - Proficiency in Exadata and ZDLRA administration - Understanding of Engineered system Maximum Availability Architecture - Knowledge of Exadata features like Flash cache, Storage Index, HCC, and IORM - Experience with OEM 13c implementation & migration - Skills in Golden Gate replication - Day-to-day monitoring experience in RDBMS and RAC environments - Willingness to work in shifts and on weekends - Strong problem-solving abilities and a commitment to quality and engineering excellence - Customer-centric mindset and a passion for providing support and advice proactively - Excellent interpersonal and written communication skills in English - Ability to work independently, take initiative, and collaborate effectively with team members globally - A degree in Computer Science, Engineering, or a related field Join Oracle, a world leader in cloud solutions, where innovation is driven by a commitment to inclusivity and empowerment. With a focus on work-life balance, competitive benefits, and a supportive work environment, Oracle offers global opportunities to grow and thrive. Embrace the chance to contribute to meaningful change and make a difference in a dynamic and diverse workplace. If you are a person with a disability and require assistance or accommodation during the employment process, please contact us at accommodation-request_mb@oracle.com or call +1 888 404 2494 in the United States. We are committed to promoting accessibility and inclusion at every stage of your journey with us.,

As a member of the Support organization at Oracle, your primary focus will be to deliver post-sales support and solutions to our valued customers. In this role, you will serve as an advocate for customer needs, resolving post-sales non-technical inquiries through phone and electronic communication channels. Additionally, you will address technical questions related to Oracle's Electronic Support Services, providing guidance on troubleshooting and usage. You will play a crucial role as a key point of contact for customers, fostering strong relationships with Support and offering advice and assistance to internal Oracle employees on a wide range of customer situations and escalated issues. Your responsibilities will include: - Possessing 6-10+ years of experience as an Oracle database engineer/DBA - Demonstrating extensive knowledge and hands-on troubleshooting experience in various aspects of Oracle database technology - Showcasing advanced skills in RAC, ASM, Performance tuning, HA, Backup and Recovery - Handling database upgrades, migrations, installations, and patching tasks efficiently - Ability to quickly understand complex technical issues and provide effective solutions - Experience in administering engineered system products like Exadata and ZDLRA - Familiarity with Engineered system Maximum Availability Architecture - Thorough understanding of Exadata features such as Flash cache, Storage Index, HCC, and IORM - Proficiency in managing Luns, Cell Disk, and Grid disk - Knowledge of Engineered system Health Check processes - Expertise in Exadata full stack patching and upgrade procedures - Skills in OEM 13c implementation & migration - Proficiency in Golden Gate replication and day-to-day monitoring of RDBMS and RAC environment - Willingness to work in shifts and weekends - Strong problem-solving skills with a focus on quality and engineering excellence - Customer-centric mindset with a passion for providing proactive advice and support - Excellent interpersonal communication and written skills in English - Ability to work independently with minimal supervision, take initiative, and collaborate effectively with global teams - A degree in Computer Science, Engineering, or related field About Oracle: Oracle is a global leader in cloud solutions, utilizing cutting-edge technology to address current challenges. With a rich history of over 40 years, Oracle continues to thrive by partnering with industry leaders across various sectors. We are committed to fostering an inclusive workforce that provides equal opportunities for all individuals. We believe that true innovation flourishes when everyone has the opportunity to contribute. Our inclusive culture promotes work-life balance and offers competitive benefits, including flexible medical, life insurance, and retirement options. We encourage our employees to engage in volunteer programs to give back to their communities. At Oracle, we are dedicated to integrating people with disabilities into all stages of the employment process. If you require accessibility assistance or accommodation due to a disability, please contact us at accommodation-request_mb@oracle.com or call +1 888 404 2494 in the United States.,

The role of a Backup, Unix & Storage Analyst in Bangalore, India involves supporting and managing Storage and Backup systems, specifically specializing in NetApp & Brocade for Storage and CommVault for Backup, with some knowledge in Unix (Solaris). The primary responsibility is to ensure that the Customer's Backup & Storage systems are configured to meet the evolving IT environment's demands. Key Responsibilities: - Supporting and managing NetApp storage environment, including provisioning, maintenance, monitoring, and optimization of storage resources across SAN and NAS infrastructures. - Administering ONTAP, system monitoring, performance tuning, and firmware upgrades. - Managing snapshots, SnapMirror relationships, LUNs, and storage reclamation. - Handling Commvault backups, issue resolution, tape restores, and backup configurations. - Troubleshooting backup system issues and collaborating with the Systems team and external vendors. - Participating in backup-to-disk projects and backup configuration due to server lifecycle events. - Troubleshooting frequently failing backups and communicating system changes. - Demonstrating expertise in SAN technologies and troubleshooting server-related issues. Experience Requirement: - Minimum 4 years of experience in Storage and/or Backup administration. - Strong knowledge of Backup and Storage in an IT operational environment. - Proficiency in Systems Management, Monitoring, Backup, and Storage principles. - Experience in providing support to global clients and dealing with customers from diverse backgrounds. - Attention to detail, commitment, flexibility, ability to adapt to new systems and business rules. - Excellent communication skills and the ability to work effectively with local and remote team members. Mandatory Skills: - Proficiency in Commvault 11, Windows Scripting, and Active Directory Authentication. - Familiarity with ONTAP operating system, NetApp tools, and Brocade Network Advisor. - Strong problem-solving skills, attention to detail, and the ability to work independently and collaboratively in a team-oriented environment. Preferred Skills: - Certification in NetApp and Commvault. - Knowledge of Solaris/Linux, Microsoft Project, and system documentation. - Additional certifications in NetApp Ontap and Data Protection, Commvault, MCSE/MCSA/MCITP. Education Requirement: - Minimum degree level education of B.Tech./B.E./MCA/BCA from a premier institute or equivalent experience in software design or related field. - ITIL certification is preferred.,

As an analyst specializing in Storage (NetApp & Brocade) and Backup (CommVault), with preferably some knowledge in Unix (Solaris), your primary responsibility will be to provide day-to-day support for the Storage environment and configure backup systems. The role based in Bangalore, India, entails ensuring that the Customer's Backup & Storage systems are correctly configured to meet the requirements of a constantly changing IT environment. You will be tasked with handling all Storage and Backup Systems related queries and requests in collaboration with your region-based counterpart. Additionally, you will play a crucial role in upcoming Storage Backup Systems enhancement projects. Your activities will involve supporting and managing the NetApp storage environment, including administration, provisioning, maintenance, monitoring, and optimization of storage resources across SAN and NAS infrastructures. You will create and manage storage aggregates and volumes, demonstrate knowledge of storage protocols, perform ONTAP administration, manage snapshots for data protection, establish and monitor data replication relationships, provision and manage LUNs, and optimize resource utilization. Regarding Backup (Commvault), your responsibilities will include managing backups, resolving issues, tape restores, backup configurations for server lifecycle events, troubleshooting backup systems-related issues, and assisting with data integrity and availability. You will also handle backup configurations due to server commissioning/de-commissioning, troubleshoot frequently failing backups, and communicate changes made to relevant systems to your team leader and colleagues. To qualify for this role, you should have a minimum of 4 years of experience in Storage and/or Backup administration expertise within an IT operational environment. Strong knowledge of Systems Management, Monitoring, Backup, and Storage principles is essential. Furthermore, experience in supporting global clients, attention to detail, flexibility in dealing with operational requirements, adaptability to new systems and business rules, and excellent communication skills are desired traits. Mandatory technical skills include proficiency in Commvault 11, Windows Scripting, Active Directory Authentication, ONTAP operating system, NetApp tools, Brocade Network Advisor, enterprise backup and recovery processes, problem-solving skills, and the ability to work independently and collaboratively in a team-oriented environment. Preferred skills for this role encompass NetApp and Commvault certifications, knowledge of Solaris/Linux, Microsoft Project, system documentation creation and maintenance, and additional certifications such as NetApp Ontap and Data Protection Certification, Commvault Certification, and MCSE/MCSA/MCITP. Education requirements include a minimum degree level education of B.Tech./B.E./MCA/BCA from a premier institute or equivalent experience in software design or a related field. A familiarity with ITIL practices is also beneficial for this role.,