371 Lucidchart Jobs - Page 7

We are seeking a detail-oriented and proactive Software Tester to join our team. The ideal candidate will be responsible for testing applications to ensure they meet the required standards and designing flow diagrams to understand and validate functional requirements. Roles & Responsibilities: Application Testing: Perform functional, regression, integration, and system testing across web and/or mobile applications. Identify, log, track, and resolve software bugs and performance issues. Write and execute test cases, test scenarios, and test plans based on business requirements and technical specifications. Collaborate with developers and product teams to ensure high-quality product releases. Design Flow Diagrams of Requirements: Understand and analyze business and functional requirements. Translate requirements into visual process flow diagrams using tools like Lucidchart, Draw.io, or Microsoft Visio. Ensure logical and accurate representation of system behavior and user interaction flows. Use flow diagrams to assist in identifying potential issues early in the development cycle. Minimum - 2 years Experience Salary Budget - upto 4 lac

Job Title: Product Manager Location: Noida Reporting To: Head of Technology Employment Type: Full-time Job Summary We are seeking a dynamic and driven Product Manager to lead the end-to-end lifecycle of our in-house digital applications and their integration with various SaaS platforms. This role is pivotal in bridging the gap between school operations and technology, ensuring the seamless delivery of user-centric products for students, parents, faculty, and administrators across our network of K–12 schools. The ideal candidate will act as the product owner, defining product vision and strategy, drafting technical and functional documentation, coordinating with outsourced development partners, and ensuring timely and high-quality product delivery. Key Responsibilities Product Ownership & Strategy Define the product roadmap aligned with school operational needs and leadership vision. Drive the digital transformation strategy across academic, administrative, and communication platforms. Serve as the primary point of contact for internal stakeholders and external development partners. Responsible for researching and documenting the larger EdTech Application Portfolio Landscape. Documentation & Design Create and maintain key documentation: Business Requirements Document (BRD), Software Requirement Specification (SRS) System & Technical Requirement Specification (STRS) Wireframes and user workflows Translate business needs into actionable product features and workflows. Collaborate with UI/UX teams (internal or external) to ensure intuitive user experiences. Project Management Coordinate with the outsourced development agency to ensure adherence to timelines, scope, and quality. Manage product pipelines and prioritize feature development and bug resolution. Lead Agile/Scrum sessions: Daily/weekly sprints Sprint planning Backlog grooming Sprint retrospectives Integration & Deployment : Oversee and validate integration between in-house platforms and external SaaS tools (e.g., LMS, ERP, HRMS etc). Ensure compatibility, data flow, and security compliance across all integrated systems. Quality Assurance: Collaborate with QA teams for UAT (User Acceptance Testing) and system testing. Sign off on releases and ensure post-release monitoring and feedback collection. Requirements Education & Experience Bachelor’s or Master’s degree in Computer Science, Information Systems, Engineering, or related field. 5+ years of experience in product management, preferably in the EdTech or K-12 domain. Experience working with third-party developers or development agencies. Technical Skills Strong understanding of product lifecycle management. Familiarity with tools such as JIRA, Confluence, Figma, Lucidchart, etc. Understanding of APIs, system architecture, data flow mapping, and software integration. Soft Skills Strong analytical and problem-solving capabilities. Exceptional communication and stakeholder management. Highly organized with an ability to manage multiple projects simultaneously. Preferred Qualifications Experience in the education sector or similar regulated environments. Certification in Agile/Scrum (e.g., CSM, PMI-ACP). Exposure to SaaS platforms commonly used in K-12 education (e.g., Google Workspace for Education, Microsoft 365, PowerSchool, Canvas, etc.)

About Company: KITLABS is a leading technology and outsourcing organization, offering a comprehensive range of IT and ITES services, innovative business strategies, and cutting-edge solutions. Specializing in world-class mobile app development, we are dedicated to delivering advanced technology and exceptional service to our clients. At KITLABS, our dynamic and collaborative work culture drives creativity and growth in every project. With a global footprint and extensive experience across multiple industries, we pride ourselves on delivering high-quality, cost-effective solutions. Our commitment is to provide seamless, consistent customer service, ensuring success in every market we serve. For more information, visit www.kitlabs.us. Job Description: The Business Analyst plays a critical role in requirement gathering, client engagement, documentation, and translating business needs into actionable technical specifications. Key Responsibilities: Interact with clients to gather, understand, and document business requirements. Translate requirements into user stories, BRDs, wireframes, and process flows. Support pre-sales by helping in solution architecture and estimation. Coordinate between clients and technical teams during discovery and delivery phases. Analyse data to provide insights for process optimization and product improvements. Maintain documentation in tools like Confluence, Jira, or Notion. Key KPIs: Requirement Clarity & Acceptance Rate Timely Delivery of Documentation Client Feedback Score (on understanding/communication) Pre-Sales Support Success (Win Rate) Requirement Change Frequency (as a quality metric) Required Skills: 3–5 years as a BA in a software/IT services environment Strong skills in documentation, wireframing, and flow diagrams Familiarity with tools like Jira, Confluence, Lucidchart, Balsamiq Understanding of Agile, SDLC, APIs, and cloud-based products Excellent communication and client-facing abilities If you’re a growth-focused individual who loves pitching innovative digital solutions, we’d love to hear from you. * Job Type: Full-time Pay: ₹40,000.00 - ₹60,000.00 per month Schedule: Day shift Monday to Friday Morning shift Weekend availability Supplemental Pay: Performance bonus Ability to commute/relocate: Sohana, Mohali, Punjab: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred) Application Question(s): How do you gather and prioritize requirements from clients for a mobile or web development project? Can you describe a project where you helped improve delivery or client satisfaction through your BA efforts? Location: Sohana, Mohali, Punjab (Preferred) Work Location: In person

Job Specification: Technical Author / Writer Role Overview We are seeking a Technical Author / Writer to produce clear, accurate, and accessible technical documentation to support the delivery and adoption of an API-centric digital platform within a regulated environment. You will produce a range of documentation, including API specifications, developer guides, operational user guides, onboarding materials, and supporting technical artefacts to enable effective platform integration and use by varied stakeholders, including developers, technical integrators, operational teams, and non-technical stakeholders. Requirements Key Responsibilities Documentation Development Develop comprehensive API specifications , including: Endpoint definitions and usage examples Authentication and security models Data structures and payload examples Rate limits and error handling guidance Produce developer guides and integration documentation to enable third parties to connect efficiently to the platform. Create clear operational guides for internal and external users, including: Onboarding materials for retailers and local authorities Troubleshooting guides and FAQs Workflow and process documentation Develop supporting artefacts such as sequence diagrams, architecture diagrams, and data flow illustrations to aid understanding. Ensure all documentation aligns with plain English, accessibility, and GOV.UK style standards where appropriate. Collaboration Work closely with product managers, solution architects, developers, and technical SMEs to ensure accuracy of technical details. Liaise with policy, legal, and compliance teams to ensure documentation reflects regulatory requirements and data protection obligations. Collaborate with content designers and user researchers to test documentation with target user groups for clarity and usability. Engage with support and operational teams to gather insights on common issues to be reflected in documentation and troubleshooting guidance. Iteration and Publication Manage structured feedback and review cycles across technical, policy, and compliance stakeholders. Maintain clear version control across drafts and published documentation. Prepare documentation for staged publication, supporting phased platform testing and roll-out. Contribute to training materials and knowledge transfer resources, leveraging technical documentation for operational readiness. Essential Skills and Experience Proven experience as a Technical Author, Technical Writer, or Documentation Specialist producing technical documentation in an API-centric product environment. Experience writing clear and structured API documentation, developer guides, and operational technical guides . Ability to translate complex technical specifications into accessible documentation for both technical and non-technical audiences. Understanding of accessibility standards (WCAG) and plain English principles in documentation. Strong attention to detail, ensuring consistency, clarity, and technical accuracy across all materials. Experience collaborating effectively with multidisciplinary teams, including developers, architects, policy teams, and user researchers. Desirable Skills Familiarity with OpenAPI / Swagger and related API documentation tooling. Experience using diagramming tools such as Lucidchart, Miro, or Visio to produce technical illustrations. Experience with content management and collaboration platforms such as Confluence or SharePoint. Understanding of public sector digital standards and familiarity with GOV.UK style guidelines. Knowledge of API security models and integration considerations within regulated environments. Why this role This role offers the opportunity to contribute to a nationally significant programme, creating high-quality technical documentation that will directly support developers, integrators, and operational stakeholders in successfully adopting and using an API-centric platform within a regulated environment. You will play a key role in ensuring effective platform integration, compliance, and operational readiness. Benefits Competitive salary and benefits package. Unlimited Opportunities for professional growth and development. Collaborative and supportive work environment. Flexible working hours Work life balance Onsite opportunities Retirement Plans Team Building activities Visit us @ https://www.ve3.global

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence! Overview Service Transition Coordinator - The STC will be accountable for the transition of internal & customer services including project creation, service provisioning and order management as well as quoting and circuit ordering with telecom carriers. As a STC at TNS, you will be responsible for ensuring that new and existing clients have a Fantastic on-boarding experience. Working side by side with the TNS technical teams, you will lead the service initiation, circuit provisioning, and installation within contracted SLAs. You will work closely with telecommunication providers, exchanges, hardware vendors, etc. to obtain best pricing and services and will be expected to manage the project orders up to functional deployment ensuring accountability and timely delivery. You will follow existing and established new processes and procedures, maintaining a customer service and operational mindset. Responsibilities Work closely with the client and internal team members to define the scope of the implementation project and deliverables and help set overall expectations to the client. Manage the implementation of assigned projects in accordance with service delivery guidelines and client contractual agreements. Interface with all relevant stakeholders on the projects assigned. Assign individual responsibilities, identifying appropriate resources needed and developing a schedule to ensure timely completion of project. Be a single point of contact for TNS customers and Sales during the service implementation and the client transition to TNS. Conduct implementation and project kick off meetings with the customer and internal teams. Ensure adherence to process standards. Maintain report and escalate onboarding projects assigned to you as needed to ensure internal and external customer teams are aware of status. Responsible for issue resolution or escalation in a timely manner. Perform various tasks related to the delivery of products and services to clients. Drive 3rd party vendors and internal teams to completion of service delivery deliverables. Define requirements for standard and custom reporting needs. Perform various tasks related to the delivery of products and services to clients. Perform other job-related functions as required in line with management directions Assist Snr PMs for documentation as direct by line management. Strong organizational, verbal and written communication skills Self-motivated and ability to exercise independent judgment Qualifications Knowledge of Microsoft Office applications including Word, Excel, PowerPoint, Project, Lucidchart, Remedy, Salesforce, SharePoint Ability to establish and maintain effective working relationships with others and be a team player Ability to provide project leadership, coordination, guidance and drive issue resolution Quick thinking and able to work in a fast paced and dynamic environment Ability to respond to frequent pressure to meet deadlines Ability to respond to frequent demands of multiple customers (internal and external) Able to deliver succinct and fact-based communications, both verbally and in writing Able to successfully interface and establish rapport with clients (internal and external) Able to use formal project management skills in planning, tracking, and reporting on project progress Ability to manage multiple projects at the same time Knowledge of datacenters, IT products like servers/routers/switches/firewalls, etc., telecom carrier processes, ordering tools, and technologies used for circuit provisioning and quoting would be an advantage Must be available to work core UK office hours, Monday through Friday, from 1300hrs to 2200hrs IST with the flexibility to work outside of core hours (including weekends) where required. Optional Desired Qualifications: Project Management Professional Certification or Equivalent Certification Education and Certifications: Bachelor’s degree and experience in direct customer service or account management ITIL Foundations Certification If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about! TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence! Overview Service Transition Coordinator - The STC will be accountable for the transition of internal & customer services including project creation, service provisioning and order management as well as quoting and circuit ordering with telecom carriers. As a STC at TNS, you will be responsible for ensuring that new and existing clients have a Fantastic on-boarding experience. Working side by side with the TNS technical teams, you will lead the service initiation, circuit provisioning, and installation within contracted SLAs. You will work closely with telecommunication providers, exchanges, hardware vendors, etc. to obtain best pricing and services and will be expected to manage the project orders up to functional deployment ensuring accountability and timely delivery. You will follow existing and established new processes and procedures, maintaining a customer service and operational mindset. Responsibilities Work closely with the client and internal team members to define the scope of the implementation project and deliverables and help set overall expectations to the client. Manage the implementation of assigned projects in accordance with service delivery guidelines and client contractual agreements. Interface with all relevant stakeholders on the projects assigned. Assign individual responsibilities, identifying appropriate resources needed and developing a schedule to ensure timely completion of project. Be a single point of contact for TNS customers and Sales during the service implementation and the client transition to TNS. Conduct implementation and project kick off meetings with the customer and internal teams. Ensure adherence to process standards. Maintain report and escalate onboarding projects assigned to you as needed to ensure internal and external customer teams are aware of status. Responsible for issue resolution or escalation in a timely manner. Perform various tasks related to the delivery of products and services to clients. Drive 3rd party vendors and internal teams to completion of service delivery deliverables. Define requirements for standard and custom reporting needs. Perform various tasks related to the delivery of products and services to clients. Perform other job-related functions as required in line with management directions Assist Snr PMs for documentation as direct by line management. Strong organizational, verbal and written communication skills Self-motivated and ability to exercise independent judgment Qualifications Knowledge of Microsoft Office applications including Word, Excel, PowerPoint, Project, Lucidchart, Remedy, Salesforce, SharePoint Ability to establish and maintain effective working relationships with others and be a team player Ability to provide project leadership, coordination, guidance and drive issue resolution Quick thinking and able to work in a fast paced and dynamic environment Ability to respond to frequent pressure to meet deadlines Ability to respond to frequent demands of multiple customers (internal and external) Able to deliver succinct and fact-based communications, both verbally and in writing Able to successfully interface and establish rapport with clients (internal and external) Able to use formal project management skills in planning, tracking, and reporting on project progress Ability to manage multiple projects at the same time Knowledge of datacenters, IT products like servers/routers/switches/firewalls, etc., telecom carrier processes, ordering tools, and technologies used for circuit provisioning and quoting would be an advantage Must be available to work core UK office hours, Monday through Friday, from 1300hrs to 2200hrs IST with the flexibility to work outside of core hours (including weekends) where required. Optional Desired Qualifications: Project Management Professional Certification or Equivalent Certification Education and Certifications: Bachelor’s degree and experience in direct customer service or account management ITIL Foundations Certification If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about! TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

India - Hyderabad JOB ID: R-218535 ADDITIONAL LOCATIONS: India - Hyderabad WORK LOCATION TYPE: On Site DATE POSTED: Jun. 30, 2025 CATEGORY: Information Systems Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Associate Data Engineer – R&D Omics What you will do Let’s do this. Let’s change the world. In this vital role you will design, build and maintain data lake solutions for scientific data that drive business decisions for Research. You will build scalable and high-performance data engineering solutions for large scientific datasets and collaborate with Research stakeholders. The ideal candidate possesses experience in the pharmaceutical or biotech industry, demonstrates strong technical skills, has experience with big data technologies, and understands data architecture and ETL processes. Roles & Responsibilities: Design, develop, and implement data pipelines, ETL/ELT processes, and data integration solutions Contribute to data pipeline projects from inception to deployment, manage scope, timelines, and risks Contribute to data models for biopharma scientific data, data dictionaries, and other documentation to ensure data accuracy and consistency Optimize large datasets for query performance Collaborate with global cross-functional teams including research scientists to understand data requirements and design solutions that meet business needs Implement data security and privacy measures to protect sensitive data Leverage cloud platforms (AWS preferred) to build scalable and efficient data solutions Collaborate with Data Architects, Business SMEs, Software Engineers and Data Scientists to design and develop end-to-end data pipelines to meet fast paced business needs across geographic regions Identify and resolve data-related challenges Adhere to best practices for coding, testing, and designing reusable code/component Explore new tools and technologies that will help to improve ETL platform performance Participate in sprint planning meetings and provide estimations on technical implementation Maintain documentation of processes, systems, and solutions What we expect of you We are all different, yet we all use our unique contributions to serve patients. The [vital attribute] professional we seek is a [type of person] with these qualifications. Basic Qualifications: Bachelor’s degree with 2 to 6 years of Computer Science, IT or related field experience Preferred Qualifications: 1+ years of experience in designing and supporting biopharma scientific research data analytics (software platforms) Must-Have Skills: Proficiency in SQL and Python for data engineering, test automation frameworks (pytest), and scripting tasks Hands on experience with big data technologies and platforms, such as Databricks, Apache Spark (PySpark, SparkSQL), workflow orchestration, performance tuning on big data processing Excellent problem-solving skills and the ability to work with large, complex datasets Good-to-Have Skills: A passion for tackling complex challenges in drug discovery with technology and data Solid understanding of data modeling, data warehousing, and data integration concepts Solid experience using RDBMS (e.g. Oracle, MySQL, SQL server, PostgreSQL) Knowledge of cloud data platforms (AWS preferred) Experience with data visualization tools (e.g. Dash, Plotly, Spotfire) Experience with diagramming and collaboration tools such as Miro, Lucidchart or similar tools for process mapping and brainstorming Experience writing and maintaining technical documentation in Confluence Professional Certifications: Databricks Certified Data Engineer Professional preferred Soft Skills: Strong learning agility, ability to pick up new technologies used to support early drug discovery data analysis needs Collaborative with good communication skills. High degree of initiative and self-motivation. Ability to handle multiple priorities successfully. Team-oriented with a focus on achieving team goals. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. and make a lasting impact with the Amgen team. careers.amgen.com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Role: Business Analyst Location: Remote Employment Type: Full-time 📌 Who We Are We’re a vibrant, agile & new tech startup driving digital transformation, product innovation, and strategic technology solutions for diverse government and private sector clients. Our mission is to bridge the digital gap through creative problem-solving, advanced technology, and strategic collaboration. 🎯 The Role As a Business Analyst, you'll play a critical role in bridging the gap between business needs and technology solutions. You'll engage directly with stakeholders, translate complex requirements into actionable insights, and ensure seamless delivery across diverse projects. 📋 What You’ll Do Understand & Decode: Elicit, analyze, and document business requirements through stakeholder interviews, workshops, and brainstorming sessions. Build & Shape: Draft crystal-clear documentation (BRD, user stories, use-cases, and workflows) to turn ideas into clear plans. Transform & Elevate: Help clients and internal teams navigate digital transformation by spotting gaps, streamlining processes, and proposing impactful tech-enabled solutions. Coordinate & Collaborate: Partner closely with Product, Design, Engineering, and QA teams, refining backlogs, clarifying acceptance criteria, and validating outputs through rigorous UAT. Analyze & Inform: Dive into data, metrics, and user insights to craft engaging reports, dashboards, and presentations that communicate meaningful, actionable narratives. Bridge & Facilitate: Act as a liaison between diverse stakeholders, enabling smooth communication across tech teams, business users, and external partners. ✅ Must-haves No minimum degree requirements but should have exposure to business, technology, entrepreneurship initiatives 1-3 years proven experience as a Business Analyst in tech startups, digital projects, or consulting environments. Experience managing digital transformation projects or complex stakeholder environments, particularly with government/private sector initiatives. Expertise in Agile methodologies, user journeys, and process mapping tools (Lucidchart, draw.io, Visio). 🌟 Preferred Attributes You have a keen eye for detail, ensuring that every requirement is thoroughly analyzed and documented to perfection. You excel in handling multiple tasks efficiently, maintaining focus even in dynamic and fast-paced environments. You value collaborative teamwork and are adept at negotiating design decisions to align with collective goals. Your documentation skills stand out for their clarity and utility, making complex information easily accessible. You possess the confidence to challenge outdated practices and advocate for innovative solutions with strong rationale. 🎁 Why Join Our Team? Work on impactful, varied projects that redefine how technology serves both public and private sectors. Be part of a collaborative, innovative startup culture that embraces creativity, growth, and continuous learning. Flexible, supportive environment where your voice is valued and your growth prioritized. Skills: project planning,requirements gathering,process mapping,agile methodologies,stakeholder management,scrum product ownership,digital transformation,agile,jira,documentation (brd, user stories, use-cases),user journeys,data analysis,business analysis,reporting,collaboration

Job Purpose To interact with departments to review and finalize all departmental budgets leading to the formulation of a comprehensive Annual Operating Plan To drive the Preparation, analysis and monitoring of Strategic Plan through conduct of a Strategy Workshop To drive business case evaluation and enable senior management to take value based decisions To provide key inputs via MIS that would enable rational decision making We are seeking a dynamic and analytical Business Analyst for our Shared Services Centre who has capabilities towards driving Operational Excellence and support Digital Transformation initiatives This role demands collaboration with stakeholders across departments to identify business needs, analyze current processes, design functional solutions, perform process improvement activities, develop performance metrics, prepare and maintain supporting documentation ORGANISATION CHART Key Accountabilities Accountabilities Transformation Strategic Planning and Support ? Support Strategic review and annual operating plan build with specific focus on Transformation and continuous process improvement projects, approach, methods, and technologies (RPA, Analytics, Digitization) ? Ability to drive continuous improvement through ?As Is Process? study across Finance & Accounting, Procurement, HR Ops, Finance Assurance, Taxation in Shared Services & manage projects by applying Six Sigma, Value Stream Mapping, and Lean techniques ? Drive the adoption of recent technologies and digital solutions within the shared services environment ? Coordinate and drive development of Business case and implementation roadmap and manage stakeholder buy in and approvals Stakeholder Management and Project Governance ? Work closely with stakeholders to gather and analyze business requirements, identify automation opportunities, and define functional specifications for RPA, AI/ML, analytical solutions ? Knowledge of stakeholder engagement strategies, such as communication plans and feedback loops ? Awareness of tools for change management, including surveys, feedback forms, and communication platforms ? Support in driving cross-functional projects, facilitate proper governance of projects ensuring adherence to timelines and outcomes aligned to strategic objectives ? Coordinate and anchor action plan to progress towards achieving best in class status ? Drive weekly/monthly project progress review meetings with cross-functional teams including Business, SSC, IT, Application vendors, Implementation partners etc Operational Capabilities ? Should be familiar with process standardization, sharing best practices across functions and consolidating detailed process documentation ? Should bring in strong analytical skills to perform root cause analysis and identify gaps, improvement areas ? Support in benchmarking efforts, including data collection and validation, data presentation, and evaluation of results ? Should be familiar with financial terminology and key budget components (e g , operating expenses, capital expenditures) ? Capability to implement risk mitigation strategies, minimizing the impact of identified risks ? Act as a single ?Source of Truth? for monitoring SSC performance against the agreed SLA/KPIs defined and publish SSC performance dashboard ? Proficiency in preparing and presenting CEO/CXO packs, SLT decks, flyers, organize Steerco meetings, etc ? Manage and maintain governance calendar and drive closure of governance ATRs KEY ACCOUNTABILITIES Additional Details EXTERNAL INTERACTIONS Interact with various SI partners through planned governance meetings Interact with IT Service Providers (AI / ML / RPA / Process/Data Mining etc ), Consulting and Management Service Providers as required INTERNAL INTERACTIONS Interact with all functions / departments of GMR SSC, MAG etc Work closely with Head PMO and Business Excellence, Functional Heads in driving and adopting improvement initiatives in GMR SSC FINANCIAL DIMENSIONS Not Applicable Other Dimensions Not Applicable Education Qualifications ? Bachelors degree in Business, Information Technology, or a related field ? Lean Six Sigma Green/Black Belt from a Reputed Institute Relevant Experience ? 5+ years of experience as a Business Analyst, with exposure in driving RPA / AI / ML / process mining projects ? Proven experience in analyzing and documenting business processes, creating process maps, and defining requirements ? Experience working in Agile environments, contributing to sprints and iterative development cycles ? Experience in Business Process Reengineering (BPR) or Business Transformation ? Proficiency in process mapping tools such as Visio, Lucidchart, or similar ? Familiarity with SAP ECC / S4 HANA, SQL and data analytics tools is a plus COMPETENCIES Personal Effectiveness Social Awareness Entrepreneurship Problem Solving & Analytical Thinking Planning & Decision Making Capability Building Strategic Orientation Stakeholder Focus Networking Execution & Results Teamwork & Interpersonal influence

General information Country India State Telangana City Hyderabad Job ID 45170 Department Development Description & Requirements Essential Duties : Lead the development of scalable, robust, and secure Java components and services. Architect and optimize microservice solutions using Spring Boot. Translate customer requirements into comprehensive technical solutions. Conduct code reviews and maintain high code quality standards. Optimize and scale microservices for performance and reliability. Collaborate effectively with cross-functional teams to innovate and develop solutions. Experience in leading projects and mentoring engineers in best practices and innovative solutions. Coordinate with customer and client-facing teams for effective solution delivery. Basic Qualifications 7-9 years of experience in Java development. Expertise in designing and implementing Microservices with Spring Boot. Extensive experience in applying design patterns, system design principles, and expertise in event-driven and domain-driven design methodologies. Extensive experience with multithreading, asynchronous and defensive programming. Proficiency in MongoDB, SQL databases, and S3 data storage. Experience with Kafka, Kubernetes, AWS services & AWS SDK. Hands-on experience with Apache Spark. Strong knowledge of Linux, Git, and Docker. Familiarity with Agile methodologies and tools like Jira and Confluence. Excellent communication and leadership skills. Bachelor’s degree in Computer Science or a related field. Preferred Qualifications Experience with Spark using Spring Boot. Familiarity with the C4 Software Architecture Model. Experience using tools like Lucidchart for architecture and flow diagrams. About Infor Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. For more information visit www.infor.com Our Values At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future. We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

General information Country India State Telangana City Hyderabad Job ID 45167 Department Development Experience Level MID_SENIOR_LEVEL Employment Status FULL_TIME Workplace Type On-site Description & Requirements As a senior member of the Infor Data Services team, the Senior Java Developer is responsible for architecting and developing advanced Java solutions. This role involves leading the design and implementation of microservice architectures with Spring Boot, optimizing services for performance and scalability, and ensuring code quality. The Senior Developer will also mentor junior developers and collaborate closely with cross-functional teams to deliver comprehensive technical solutions. Essential Duties : Lead the development of scalable, robust, and secure Java components and services. Architect and optimize microservice solutions using Spring Boot. Translate customer requirements into comprehensive technical solutions. Conduct code reviews and maintain high code quality standards. Optimize and scale microservices for performance and reliability. Collaborate effectively with cross-functional teams to innovate and develop solutions. Experience in leading projects and mentoring engineers in best practices and innovative solutions. Coordinate with customer and client-facing teams for effective solution delivery. Basic Qualifications Expertise in designing and implementing Microservices with Spring Boot. Extensive experience in applying design patterns, system design principles, and expertise in event-driven and domain-driven design methodologies. Extensive experience with multithreading, asynchronous and defensive programming. Proficiency in MongoDB, SQL databases, and S3 data storage. Experience with Kafka, Kubernetes, AWS services & AWS SDK. Hands-on experience with Apache Spark. Strong knowledge of Linux, Git, and Docker. Familiarity with Agile methodologies and tools like Jira and Confluence. Excellent communication and leadership skills. Bachelor’s degree in Computer Science or a related field. Preferred Qualifications Experience with Spark using Spring Boot. Familiarity with the C4 Software Architecture Model. Experience using tools like Lucidchart for architecture and flow diagrams. About Infor Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. For more information visit www.infor.com Our Values At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future. We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

Required Skills: Critical thinkers and problem solvers with the vision to bring people, process and technology together effectively, to deliver technology solutions. Outstanding presentation and leadership skills with ability to engage, influence and inspire partners and stakeholders to drive collaboration and alignment Excellent client-facing communication skills both written and oral, along with strong listening, interpersonal and relationship building skills. Ability to craft and deliver succinct messages backed by supporting evidence, calibrated to the needs of executive audiences Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development Demonstrable skills across development methodologies (Agile, SCRUM, Kanban, Waterfall) Proficient in Confluence, Jira or other similar tools Experience with Cloud service providers/ Microsoft O365 suite of tools Excellent organizational and time management skills with attention details Education and Experience: B.E or B Tech in Computer Science, Engineering, or similar relevant field Career paths rooted in business/technical analysis, application/ data/ Cloud engineering disciplines with an awareness of recent advancements in AI/ML A minimum of 7+ years of experience in a client facing role such as Product Owner role, Senior Business Analyst, technical lead Prior consulting experience at top tier consulting firms OR experience owning a consulting firm desired.

General information Country India State Telangana City Hyderabad Job ID 45170 Department Development Description & Requirements Essential Duties : Lead the development of scalable, robust, and secure Java components and services. Architect and optimize microservice solutions using Spring Boot. Translate customer requirements into comprehensive technical solutions. Conduct code reviews and maintain high code quality standards. Optimize and scale microservices for performance and reliability. Collaborate effectively with cross-functional teams to innovate and develop solutions. Experience in leading projects and mentoring engineers in best practices and innovative solutions. Coordinate with customer and client-facing teams for effective solution delivery. Basic Qualifications 7-9 years of experience in Java development. Expertise in designing and implementing Microservices with Spring Boot. Extensive experience in applying design patterns, system design principles, and expertise in event-driven and domain-driven design methodologies. Extensive experience with multithreading, asynchronous and defensive programming. Proficiency in MongoDB, SQL databases, and S3 data storage. Experience with Kafka, Kubernetes, AWS services & AWS SDK. Hands-on experience with Apache Spark. Strong knowledge of Linux, Git, and Docker. Familiarity with Agile methodologies and tools like Jira and Confluence. Excellent communication and leadership skills. Bachelor’s degree in Computer Science or a related field. Preferred Qualifications Experience with Spark using Spring Boot. Familiarity with the C4 Software Architecture Model. Experience using tools like Lucidchart for architecture and flow diagrams. About Infor Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. For more information visit www.infor.com Our Values At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future. We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

General information Country India State Telangana City Hyderabad Job ID 45167 Department Development Experience Level MID_SENIOR_LEVEL Employment Status FULL_TIME Workplace Type On-site Description & Requirements As a senior member of the Infor Data Services team, the Senior Java Developer is responsible for architecting and developing advanced Java solutions. This role involves leading the design and implementation of microservice architectures with Spring Boot, optimizing services for performance and scalability, and ensuring code quality. The Senior Developer will also mentor junior developers and collaborate closely with cross-functional teams to deliver comprehensive technical solutions. Essential Duties : Lead the development of scalable, robust, and secure Java components and services. Architect and optimize microservice solutions using Spring Boot. Translate customer requirements into comprehensive technical solutions. Conduct code reviews and maintain high code quality standards. Optimize and scale microservices for performance and reliability. Collaborate effectively with cross-functional teams to innovate and develop solutions. Experience in leading projects and mentoring engineers in best practices and innovative solutions. Coordinate with customer and client-facing teams for effective solution delivery. Basic Qualifications Expertise in designing and implementing Microservices with Spring Boot. Extensive experience in applying design patterns, system design principles, and expertise in event-driven and domain-driven design methodologies. Extensive experience with multithreading, asynchronous and defensive programming. Proficiency in MongoDB, SQL databases, and S3 data storage. Experience with Kafka, Kubernetes, AWS services & AWS SDK. Hands-on experience with Apache Spark. Strong knowledge of Linux, Git, and Docker. Familiarity with Agile methodologies and tools like Jira and Confluence. Excellent communication and leadership skills. Bachelor’s degree in Computer Science or a related field. Preferred Qualifications Experience with Spark using Spring Boot. Familiarity with the C4 Software Architecture Model. Experience using tools like Lucidchart for architecture and flow diagrams. About Infor Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. For more information visit www.infor.com Our Values At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future. We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

About PhonePe Group: PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services. Culture At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us! Location: Bangaluru Team: Customer Experience (CX) Reporting To: Sr. Manager CX Strategy About PhonePe PhonePe is India's leading digital payments platform, empowering over 400 million users and 32 million merchants with seamless and secure financial transactions. Since our inception in 2016, we have revolutionised digital payments, pioneering UPI-based transactions and expanding into financial services including digital gold, mutual funds, and insurance. Our mission is to deliver innovative and inclusive financial solutions that enhance the lives of our customers. Our Culture At PhonePe, we thrive on a culture of ownership, empowerment, and innovation. We believe in entrusting our people to take initiative, experiment boldly, and deliver exceptional results. Our teams are collaborative, passionate, and committed to creating customer-centric solutions at scale. About The Customer Experience (CX) Team The CX team is at the forefront of creating delightful, friction-free customer journeys. We put customers first in every decision, relentlessly pursuing opportunities to simplify interactions, resolve pain points, and improve response times. Our goal is to design and deliver scalable experiences that exceed expectations and reinforce trust. Role Overview As an Associate Manager – CX Process Design, you will take charge of defining and improving the end-to-end customer handling experience across touchpoints. This includes designing robust customer support flows, BOT workflows, and operational processes that directly influence business outcomes. In this role, you will own the process design charter for CX, working cross-functionally to drive automation, efficiency, and user satisfaction. Key Responsibilities Customer Journey Optimisation : Analyse end-to-end customer journeys to identify friction points and improvement opportunities to Design intuitive, scalable workflows across app, chat, voice,self-serve channels & other channels. And Build SOPs and support playbooks to improve efficiency and performance. Automation Design (BOT / AI) : Design flows that address common customer queries with minimal human intervention.Define escalation protocols, fallback logic, and resolution paths to increase BOT efficiency.Continuously improve BOT performance through data analysis and user feedback. Continuous Improvement : Streamline existing processes to improve metrics like First Response Time (FRT), Average Handling Time (AHT), and resolution accuracy.Apply design thinking and first principles to challenge legacy workflows and develop innovative solutions.Drive continuous process improvement initiatives that scale with business growth. Data-Driven Execution : Conduct Voice of Customer (VOC) analysis, RCA, and feedback loop implementation.Track and influence L1 metrics, including NPS, customer satisfaction, and order completion rates.Leverage dashboards and data insights to validate hypotheses and measure success. Cross-Functional Stakeholder Collaboration : Partner with Product, Operations, Category, Sales, and internal CX teams to align process changes with broader business goals.Communicate clearly and persuasively with stakeholders across levels, including leadership. Ideal Candidate Profile BTech or MBA from a Tier 1/2 institution. 3+ years of experience in CX/operations/process design; experience in product-based startups, FinTechs or quick commerce Proven ability to understand customer journeys with hands-on experience in designing & implementing processes or automated workflows using process modeling, simulation, and optimization techniques. Strong analytical and problem-solving skills with a data-first mindset. Expertise in tools like Lucidchart, Miro, or similar for flow mapping; familiarity with BOT platforms is a plus. Exceptional communication, collaboration, and stakeholder management abilities. Demonstrated ownership and ability to thrive in a fast-paced, dynamic environment. Why Join PhonePe? Join one of India’s most trusted and innovative fintech brands. Be part of building the future of quick commerce with Pincode. Work with passionate and talented peers who are customer-obsessed. Opportunity to own impactful projects and grow in a high-performance culture. Enjoy competitive compensation, benefits, and an empowering work environment. PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog. Life at PhonePe PhonePe in the news

Job Summary We are seeking a skilled and detail-oriented Business Systems Analyst (BSA) to support our technology initiatives with a strong focus on Salesforce and API integrations . The ideal candidate will bridge the gap between business needs and technical implementation, working closely with stakeholders, developers, and cross-functional teams to ensure seamless system integration and efficient business processes. Key Responsibilities Gather, document, and analyze business requirements for Salesforce-based solutions and integrations Translate business requirements into functional and technical specifications. Collaborate with engineering and integration teams to design and test REST/SOAP API integrations between Salesforce and other platforms. Perform system configuration and basic Salesforce administration tasks (e.g., workflows, validation rules, custom fields). Support data migration, mapping, and transformation activities during integrations. Create user stories, use cases, and process flow diagrams using tools like Jira, Confluence, Lucidchart, etc. Conduct UAT (User Acceptance Testing) and support QA processes to validate business requirements. Act as a liaison between business users and technical teams to ensure clear communication and successful project outcomes. Assist with training, documentation, and support for end users as needed. Required Qualifications Bachelor’s degree in computer science, Information Systems, Business Administration, or a related field. 3+ years of experience as a Business Analyst or BSA, preferably in a technology or SaaS environment. Hands-on experience working with Salesforce Strong understanding of API concept Strong analytical, problem-solving, and communication skills. Proficient in creating documentation, process flows, and data mapping.

Bachelors degree in Computer Science, Information Systems, Business Administration, or a related field. 8-12 years of experience as a Business Analyst, preferably in a technical environment. Strong understanding of system integration, APIs, databases, and basic programming concepts. Proficient in tools such as JIRA, Confluence, Microsoft Excel, Visio, Lucidchart, or equivalent. Experience with Agile/Scrum methodologies. Excellent problem-solving skills and attention to detail. Strong verbal and written communication skills. Gather, document, and analyze business requirements and translate them into functional and technical specifications Collaborate with product owners, business stakeholders, and engineering teams to ensure alignment of solutions with business goals. Work with QA teams to define test cases and ensure quality delivery through user acceptance testing (UAT). Perform gap analysis, impact analysis, and risk assessments for proposed changes and enhancements. Act as a liaison between business units and technical teams throughout the software development life cycle (SDLC).

Powersonic - Join Us in Powering the Future! Our mission at Powersonic is to help power the products of the future and make everyone fall in love with great hardware, great engineering, and great design. This mission is super exciting, but there's still a lot to do—and that's exactly where you come in! Role Description This is a full-time, on-site role for a Document Control Specialist. You will be responsible for capturing, creating, and managing all process-related documentation across departments to promote operational clarity, consistency, and compliance. You will: Document current operational and administrative processes across functions such as Production, QA, Logistics, Sales, and Finance. Create new SOPs and documentation where none exist by collaborating with department stakeholders and observing processes. Standardize and update all existing documentation for 2025 with a focus on clarity, accuracy, and usability. Design comprehensive training materials, onboarding guides, and process manuals for new hires and cross-functional training. Maintain a centralized document control system (digital and/or physical) ensuring ease of access and security. Manage version control and documentation approval workflows with proper traceability. Collaborate with department leads to ensure documented procedures reflect actual practices and adhere to internal standards. You have: Excellent written communication and editing skills. Proficiency in process mapping and document design tools (e.g., Microsoft Word, Excel, Lucidchart, Visio). Strong attention to detail and the ability to work independently. Experience in SOP creation, ISO/document control systems, or training content development. Confidence in interviewing SMEs and translating complex information into simple, standardized documents. Strong organizational skills and ability to manage multiple documentation streams simultaneously. Extra points if you also: Have experience working in a manufacturing or quality-driven environment. Understand ISO standards, document lifecycle management, and audit requirements. Are comfortable using cloud-based storage and versioning platforms. Why you'll love working with us: Collaborate with global teams across 4 continents. Play a key role in operational transformation and knowledge enablement. Opportunity to build from the ground up with high ownership. Access to training, growth, and career advancement opportunities. Sounds like you? Let’s chat. At Powersonic, we take personal matters very seriously and strive to be neutral in our hiring process. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, age, disability status, or any other legally protected characteristics. We pride ourselves on fostering a diverse and inclusive workplace. Job Types: Full-time, Permanent Pay: From ₹20,000.00 per month Benefits: Health insurance Paid sick time Paid time off Provident Fund Schedule: Monday to Friday Supplemental Pay: Yearly bonus Ability to commute/relocate: Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: Document management: 2 years (Required) Electrical: 1 year (Required) Location: Coimbatore, Tamil Nadu (Required) Work Location: In person

We're Hiring: Business Process Analyst Data & Governance Focus Location: Vijayawada Experience: 5-10 Years | Type: Full-Time | Industry: Business Process Management, Data Governance, Public Sector Projects Are you skilled in mapping and optimizing complex workflows? Do you have experience aligning business processes with large-scale data systems? We're looking for a detail-oriented Business Process Analyst to join our growing team. Role Overview As a Business Process Analyst, you'll work closely with data, governance, and technical teams to improve process efficiency, ensure consistency in data handling, and drive cross-functional automation initiatives. Key Responsibilities Analyze, document, and optimize business processes related to data management and data lakes Develop and maintain Standard Operating Procedures (SOPs) for metadata creation and data dictionary usage Oversee workflows related to data receipt, cleaning, normalization, and ETL automation Identify and resolve bottlenecks in data collection, interoperability, and sharing mechanisms Required Skills Expertise in business process modeling and workflow automation Experience with data governance frameworks and ETL workflows Understanding of government/public sector workflows and data policies Proficiency in tools like Microsoft Visio, Lucidchart, or enterprise process mapping platforms Preferred Certifications Lean Six Sigma (Green Belt or Black Belt) CBPP Certified Business Process Professional PRINCE2 or PMP – Project Management Certifications

About US At Particleblack, we drive innovation through intelligent experimentation with Artificial Intelligence. Our multidisciplinary team—comprising solution architects, data scientists, engineers, product managers, and designers—collaborates with domain experts to deliver cutting-edge R&D solutions tailored to your business. Experience- 6- 10+ years Application Architecture, Cloud solution Architecture & Cloud Migration AWS Responsibilities -Engage with clients to understand their business needs, challenges, and technical requirements -Design and propose architecture solutions that meet client objectives, ensuring scalability, security, and performance -Create, review, and present architecture diagrams that accurately represent the proposed solutions -Develop comprehensive technical documentation, including solution blueprints, system specifications, and integration guides -Collaborate with internal teams, including developers, engineers, and project managers, to ensure the successful implementation of solutions -Conduct technical presentations and workshops for clients, explaining the architecture, technology choices, and implementation strategies -Lead technical discussions with clients, addressing any concerns or questions they may have regarding the proposed solutions -Ensure that all solutions adhere to industry best practices and align with the client’s existing technology stack -Stay updated on emerging technologies and industry trends, incorporating new insights into solution designs -Assist in the preparation of project proposals, including technical specifications, timelines, and resource estimates -Participate in client meetings and provide ongoing technical support throughout the project lifecycle -Foster strong relationships with clients, ensuring their satisfaction and trust in the solutions provided Qualifications "-Extensive experience in solution architecture, with a strong understanding of architecture principles and frameworks -Proficiency in creating and interpreting architecture diagrams using tools like Visio, Lucidchart, or similar -Strong technical writing skills, with the ability to produce clear and comprehensive technical documentation -Experience in delivering technical presentations and workshops to both technical and non-technical audiences -Deep understanding of various technologies, including cloud platforms, databases, and integration methods -Ability to analyze complex requirements and translate them into actionable architecture solutions -Strong problem-solving skills, with the ability to address technical challenges and provide innovative solutions -Excellent communication skills, with the ability to convey technical concepts clearly and effectively to clients -Experience working with cross-functional teams, including developers, engineers, and project managers -Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience)

Powersonic - Join Us in Powering the Future! Our mission at Powersonic is to help power the products of the future and make everyone fall in love with great hardware, great engineering, and great design. This mission is super exciting, but there's still a lot to do—and that's exactly where you come in! Role Description This is a full-time, on-site role for a Document Control Specialist. You will be responsible for capturing, creating, and managing all process-related documentation across departments to promote operational clarity, consistency, and compliance. You will: Document current operational and administrative processes across functions such as Production, QA, Logistics, Sales, and Finance. Create new SOPs and documentation where none exist by collaborating with department stakeholders and observing processes. Standardize and update all existing documentation for 2025 with a focus on clarity, accuracy, and usability. Design comprehensive training materials, onboarding guides, and process manuals for new hires and cross-functional training. Maintain a centralized document control system (digital and/or physical) ensuring ease of access and security. Manage version control and documentation approval workflows with proper traceability. Collaborate with department leads to ensure documented procedures reflect actual practices and adhere to internal standards. You have: Excellent written communication and editing skills. Proficiency in process mapping and document design tools (e.g., Microsoft Word, Excel, Lucidchart, Visio). Strong attention to detail and the ability to work independently. Experience in SOP creation, ISO/document control systems, or training content development. Confidence in interviewing SMEs and translating complex information into simple, standardized documents. Strong organizational skills and ability to manage multiple documentation streams simultaneously. Extra points if you also: Have experience working in a manufacturing or quality-driven environment. Understand ISO standards, document lifecycle management, and audit requirements. Are comfortable using cloud-based storage and versioning platforms. Why you'll love working with us: Collaborate with global teams across 4 continents. Play a key role in operational transformation and knowledge enablement. Opportunity to build from the ground up with high ownership. Access to training, growth, and career advancement opportunities. Sounds like you? Let’s chat. At Powersonic, we take personal matters very seriously and strive to be neutral in our hiring process. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, age, disability status, or any other legally protected characteristics. We pride ourselves on fostering a diverse and inclusive workplace. Job Types: Full-time, Permanent Pay: From ₹20,000.00 per month Benefits: Health insurance Paid sick time Paid time off Provident Fund Schedule: Monday to Friday Supplemental Pay: Yearly bonus Ability to commute/relocate: Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: Document management: 2 years (Required) Electrical: 1 year (Required) Location: Coimbatore, Tamil Nadu (Required) Work Location: In person

Job Title: Enterprise Data Modeler – Snowflake Specialist Location: [Remote ] Experience Required: 6+ Years Employment Type: [Contract] Start Date: Immediate Role Overview We are seeking a highly skilled Enterprise Data Modeler with deep expertise in Snowflake and modern data modeling techniques. This role requires end-to-end experience in designing scalable, robust, and production-ready data models that align with complex business requirements and support analytics, reporting, and KPI logic. The ideal candidate has practical, hands-on experience—not just theoretical knowledge—of enterprise-level data modeling in real client projects. Key Responsibilities Lead the design and development of conceptual, logical, and physical data models using Snowflake. Collaborate with business and technical stakeholders to understand KPIs, metrics, and data flows to drive appropriate data architecture. Create technically sound, scalable data models using best-practice design patterns (e.g., Dimensional, Data Vault, Normalized). Translate complex and ambiguous business problems into structured Snowflake-ready models, including schema, table, and column-level specs. Develop schema objects such as views, constraints, partitions, clustering, and leverage Snowflake features like Time Travel, Zero-Copy Cloning, etc. Support downstream Power BI and data mart readiness, ensuring models are optimized for semantic and reporting layers. Design for historical and incremental loading (e.g., SCDs, CDC, audit columns, soft deletes). Produce clear and concise documentation including data flow diagrams, ER diagrams, lineage maps, and model architecture visuals. Collaborate closely with data architects and engineers to ensure model fitment within the larger data warehouse architecture. Ensure models support governance, metadata frameworks, and comply with enterprise data standards. Required Skills And Qualifications 6+ years of enterprise-level experience in data modeling across client-facing or production projects. Deep hands-on expertise with Snowflake SQL and schema design, including performance optimization. Strong understanding of data warehousing concepts, including: Dimensions, Facts, Surrogate Keys Star vs Snowflake Schema Normalization, Fact Grains, SCD Types ELT vs ETL, Semantic Layers, Data Vault Proficiency in using tools like Lucidchart, SQLDBM, dbt docs, or similar to create ERDs and architecture visuals. Ability to confidently present and defend data model decisions in technical review and stakeholder walkthroughs. Strong verbal and written communication skills in English. Ability to work independently, lead discussions with minimal handholding, and resolve ambiguity in business requirements. Nice to Have Experience with metadata-driven modeling and data governance initiatives. Exposure to modeling strategies that support Power BI, KPI tracking, and cross-platform analytics. Knowledge of data lineage mapping, version control of models, and model lifecycle management. Skills: data warehousing,snowflake,modeling,elt,enterprise data,enterprise,snowflake sql,dimensional modeling,sqldbm,performance optimization,metadata frameworks,data vault,models,data,normalization,lucidchart,data governance,dbt docs,etl,architecture,data modeling

About the Job The Workforce Analyst is responsible for analyzing and optimizing the customer experience across all touchpoints. This role focuses on mapping the end-to-end customer journey, identifying pain points, and developing solutions to improve the overall customer experience. The analyst will work closely with various departments, including marketing, sales, product development, and customer service, to ensure a seamless and efficient customer workflow. As Workflow Analyst, You Will Customer Journey Mapping : Develop and maintain detailed customer journey maps that illustrate the customer experience across all channels (digital, in-store, phone, etc.). Identify key touchpoints, customer emotions, and actions at each stage of the customer lifecycle Conduct research to understand customer needs, motivations, and behaviors Workflow Analysis : Analyze existing workflows and processes related to customer interactions Identify inefficiencies and areas for improvement within the current workflows Collaborate with cross-functional teams to design and implement optimized workflows that enhance the customer experience Data Collection and Analysis : Gather quantitative and qualitative data from various sources, including customer feedback, surveys, usability tests, and performance metrics Analyze customer data to identify trends, pain points, and opportunities for improvement Recommendations and Reporting : Provide actionable insights and recommendations to enhance the customer experience based on journey mapping and workflow analysis Present findings to stakeholders through visualizations, reports, and presentations Work with teams to ensure the successful implementation of recommended changes Collaboration : Partner with product managers, UX designers, marketing, and other stakeholders to align customer journey improvements with overall business objectives Support teams in creating customer-centric strategies that drive customer satisfaction, retention, and loyalty Continuous Improvement : Stay updated on industry trends and best practices in customer journey mapping and workflow optimization Implement continuous improvements to the mapping and analysis processes to ensure they evolve with customer and business needs As Workflow Analyst, You Need Bachelors degree in Business, Marketing, UX Design, or a related field Experience in customer journey mapping, workflow analysis, or process improvement Experience with customer journey mapping tools like Lucidchart, Smaply, or Miro Knowledge of Lean, Six Sigma, or other process improvement methodologies Strong analytical skills with the ability to interpret data and make data-driven recommendations Excellent communication skills and the ability to present complex information to diverse stakeholders Familiarity with customer experience (CX) tools and software (e.g., journey mapping tools, CRM systems) Problem-solving mindset and attention to detail Ability to work cross-functionally and manage multiple projects simultaneously

About Webito: Webito is a forward-thinking IT solutions and digital product development company delivering high-performance tech solutions to clients globally. We value innovation, clarity, and excellence, and we're looking for a technically strong and communicative Business Analyst to join our dynamic team. Role Overview: We are looking for a Technical Business Analyst who will serve as the bridge between clients, technical teams, and project management. The ideal candidate will have deep technical expertise, outstanding communication skills, and proven experience in managing and delivering technology projects. This is a client-facing, leadership-oriented role. Key Responsibilities: Client Communication & Requirement Analysis Serve as the primary point of contact for clients for all technical requirements and change requests. Understand, analyze, and translate business needs into clear, detailed technical requirements. Conduct requirement gathering sessions , client demos, and solution walkthroughs. Technical Analysis & Consultation Provide technical feasibility assessments for new business opportunities. Guide clients on technology choices , system architecture options, and scalable solutions. Stay up-to-date with current and emerging technologies (web, mobile, cloud, API, databases, etc.). Project & Team Coordination Collaborate with the Project Management (PM) team to ensure timely and quality delivery. Manage internal technical teams, assign tasks, clarify doubts, and monitor progress. Ensure project milestones are met while maintaining clarity in scope and budget. Documentation Ownership Prepare and maintain all technical and non-technical documentation , including: Business Requirement Documents (BRD) Functional Requirement Specifications (FRS) Technical Architecture Documents (TAD) User Stories, Use Cases, Flow Diagrams, Wireframes UAT plans and traceability matrices Review and validate deliverables and ensure alignment with documentation. Change Request Handling Assess impact of change requests on scope, effort, timeline, and budget. Communicate implications effectively to stakeholders and obtain approvals. Quality & Risk Management Identify potential project risks and propose mitigation strategies. Assist QA teams with test planning and ensure smooth handover of deliverables. Required Qualifications & Skills: Minimum 6+ years of experience in a Business Analyst or Technical Consultant role. Strong technical background – must be comfortable reading code, understanding APIs, databases, and software architecture. Experience with SDLC methodologies (Agile, Scrum, Waterfall). Proficiency in tools like JIRA, Confluence, Figma, MS Visio, Lucidchart, Postman, Swagger, etc. Excellent verbal and written communication skills – must be client-facing and persuasive. Prior experience managing cross-functional technical teams . Strong analytical and problem-solving skills. Proven experience in pre-sales , solution consulting , or client onboarding is a plus. Certification in CBAP, CSPO, or similar will be a plus. Nice to Have: Exposure to DevOps, Cloud Platforms (AWS, Azure, GCP) Understanding of mobile and web development frameworks. Knowledge of UI/UX best practices and analytics integration. Why Join Webito? Work with a passionate and visionary leadership team. Opportunity to lead high-impact client projects across the globe. Competitive compensation, benefits, and growth-focused work culture.

We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com Looking to jump-start your career? We understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry. We are offering a global fast-track career where you can grow along with Indegene’s high-speed growth. We are purpose-driven. We enable healthcare organizations to be future ready and our customer obsession is our driving force. We ensure that our customers achieve what they truly want. We are bold in our actions, nimble in our decision-making, and industrious in the way we work. If this excites you, then apply below. Role: Lead Business Analyst Must Have - • MBA is preferred • Exposure on Generative AI • 4+ years of experience as a Business Analyst/Product Analyst, with at least 2 years post MBA • Strong understanding of platform development, APIs, cloud technologies, and SaaS products. • Proven experience in program or project management within an Agile or hybrid SDLC environment. • Excellent skills in requirements gathering, process modeling, and documentation. • Strong communication and stakeholder management skills. • Proficient in tools like JIRA, Confluence, Visio, Lucidchart, and MS Project. • Experience in healthcare, life sciences, or regulated industries is a strong plus. • Certification in Agile (e.g., CSM, SAFe) or Business Analysis (e.g., CBAP) preferred. Description: Key Responsibilities • Act as the primary liaison between business stakeholders, product owners, and technology teams. • Lead requirements elicitation sessions and document functional and non-functional specifications. • Analyze business processes, identify areas for improvement, and design solutions leveraging Indegene platforms. • Own and manage product backlog in collaboration with the product owner and development team. • Create user stories, workflows, wireframes, and use cases to guide technical development. • Support program management functions including roadmap planning, milestone tracking, and dependency management. • Work closely with QA to define test scenarios and validate solutions against requirements. • Ensure traceability and version control of requirements throughout the project lifecycle. • Provide regular updates and reports to senior management and program leadership. • Support change management, UAT, and release coordination efforts. • Drive continuous improvement initiatives within the Platforms and Technology function. Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, the candidate’s merit and qualification. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.