371 Lucidchart Jobs - Page 6

Company Description WEQ Technologies is not just a software company but strives to become a technology partner for its clients. We builds software for businesses that require industrial automation, smart inventory management and other IT solutions to stay ahead in market. At WEQ, we are aware that creating client-oriented solution takes a mixture of technical excellence and clear communication. We know that every client is unique, and we strive to deliver an individual, innovative and cost effective solution every time. We provide Technological Partnership & Support, Software Product Development, Website Development, Digital Marketing. Job Description Company: WEQ Technologies PVT LTD Position: Business Analyst Location: Marol, Andheri East, Mumbai Vacancies: 3 Eligibility: Mumbai-based candidates only About WEQ Technologies WEQ Technologies PVT LTD is a fast-growing software company offering cutting-edge solutions across web development, product engineering, digital marketing, and software support. We help businesses grow in a competitive digital landscape by delivering impactful, scalable tech solutions. Key Responsibilities: Stakeholder Collaboration: Engage with clients, internal teams, and cross-functional stakeholders to gather, clarify, and document business objectives, functional specifications, and technical constraints. Requirements Engineering: Translate business needs into detailed user stories, use cases, and acceptance criteria, ensuring a shared understanding across all stakeholders. Data Analysis: Utilize data-driven insights to identify trends, detect inefficiencies, and recommend process improvements or new features that add business value. Documentation & Communication: Create and maintain clear documentation including Business Requirement Documents (BRD), Functional Requirement Specifications (FRS), process flows, and presentation decks for leadership and clients. Process Mapping & Visualization: Design comprehensive workflow diagrams, wireframes, and journey maps using tools like Lucidchart, Miro, or similar platforms. Solution Implementation Support: Collaborate with Product and Engineering teams to ensure business goals are effectively translated into technical deliverables and executed seamlessly. QA & Validation: Participate in UAT (User Acceptance Testing), validating system outputs against defined requirements, and supporting issue resolution and enhancement identification. Project Monitoring: Track project milestones, escalate roadblocks, and provide timely updates, risk assessments, and mitigation strategies to all stakeholders. Preferred Skills & Tools: Proficient in tools like JIRA, Confluence, Figma, Tableau/Power BI, Excel, and SQL Solid understanding of Agile, Scrum, or Waterfall methodologies Strong verbal and written communication skills Analytical mindset with attention to detail Experience in working with product, tech, and operations teams Bachelor’s degree in Business Administration, Information Technology, Computer Science, or a related field 1–2 years of experience as a Business Analyst or in a similar role Strong analytical and problem-solving skills Why Join Us? Opportunity to work in a collaborative and innovative environment Exposure to diverse projects across multiple domains Career growth and upskilling opportunities Additional Information

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence! Overview Service Transition Coordinator - The STC will be accountable for the transition of internal & customer services including project creation, service provisioning and order management as well as quoting and circuit ordering with telecom carriers. As a STC at TNS, you will be responsible for ensuring that new and existing clients have a Fantastic on-boarding experience. Working side by side with the TNS technical teams, you will lead the service initiation, circuit provisioning, and installation within contracted SLAs. You will work closely with telecommunication providers, exchanges, hardware vendors, etc. to obtain best pricing and services and will be expected to manage the project orders up to functional deployment ensuring accountability and timely delivery. You will follow existing and established new processes and procedures, maintaining a customer service and operational mindset. Responsibilities Work closely with the client and internal team members to define the scope of the implementation project and deliverables and help set overall expectations to the client. Manage the implementation of assigned projects in accordance with service delivery guidelines and client contractual agreements. Interface with all relevant stakeholders on the projects assigned. Assign individual responsibilities, identifying appropriate resources needed and developing a schedule to ensure timely completion of project. Be a single point of contact for TNS customers and Sales during the service implementation and the client transition to TNS. Conduct implementation and project kick off meetings with the customer and internal teams. Ensure adherence to process standards. Maintain report and escalate onboarding projects assigned to you as needed to ensure internal and external customer teams are aware of status. Responsible for issue resolution or escalation in a timely manner. Perform various tasks related to the delivery of products and services to clients. Drive 3rd party vendors and internal teams to completion of service delivery deliverables. Define requirements for standard and custom reporting needs. Perform various tasks related to the delivery of products and services to clients. Perform other job-related functions as required in line with management directions Assist Snr PMs for documentation as direct by line management. Strong organizational, verbal and written communication skills Self-motivated and ability to exercise independent judgment Qualifications Knowledge of Microsoft Office applications including Word, Excel, PowerPoint, Project, Lucidchart, Remedy, Salesforce, SharePoint Ability to establish and maintain effective working relationships with others and be a team player Ability to provide project leadership, coordination, guidance and drive issue resolution Quick thinking and able to work in a fast paced and dynamic environment Ability to respond to frequent pressure to meet deadlines Ability to respond to frequent demands of multiple customers (internal and external) Able to deliver succinct and fact-based communications, both verbally and in writing Able to successfully interface and establish rapport with clients (internal and external) Able to use formal project management skills in planning, tracking, and reporting on project progress Ability to manage multiple projects at the same time Knowledge of datacenters, IT products like servers/routers/switches/firewalls, etc., telecom carrier processes, ordering tools, and technologies used for circuit provisioning and quoting would be an advantage Must be available to work core UK office hours, Monday through Friday, from 1300hrs to 2200hrs IST with the flexibility to work outside of core hours (including weekends) where required. Optional Desired Qualifications Project Management Professional Certification or Equivalent Certification Education And Certifications Bachelor’s degree and experience in direct customer service or account management ITIL Foundations Certification If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about! TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence! Overview Service Transition Coordinator - The STC will be accountable for the transition of internal & customer services including project creation, service provisioning and order management as well as quoting and circuit ordering with telecom carriers. As a STC at TNS, you will be responsible for ensuring that new and existing clients have a Fantastic on-boarding experience. Working side by side with the TNS technical teams, you will lead the service initiation, circuit provisioning, and installation within contracted SLAs. You will work closely with telecommunication providers, exchanges, hardware vendors, etc. to obtain best pricing and services and will be expected to manage the project orders up to functional deployment ensuring accountability and timely delivery. You will follow existing and established new processes and procedures, maintaining a customer service and operational mindset. Responsibilities Work closely with the client and internal team members to define the scope of the implementation project and deliverables and help set overall expectations to the client. Manage the implementation of assigned projects in accordance with service delivery guidelines and client contractual agreements. Interface with all relevant stakeholders on the projects assigned. Assign individual responsibilities, identifying appropriate resources needed and developing a schedule to ensure timely completion of project. Be a single point of contact for TNS customers and Sales during the service implementation and the client transition to TNS. Conduct implementation and project kick off meetings with the customer and internal teams. Ensure adherence to process standards. Maintain report and escalate onboarding projects assigned to you as needed to ensure internal and external customer teams are aware of status. Responsible for issue resolution or escalation in a timely manner. Perform various tasks related to the delivery of products and services to clients. Drive 3rd party vendors and internal teams to completion of service delivery deliverables. Define requirements for standard and custom reporting needs. Perform various tasks related to the delivery of products and services to clients. Perform other job-related functions as required in line with management directions Assist Snr PMs for documentation as direct by line management. Strong organizational, verbal and written communication skills Self-motivated and ability to exercise independent judgment Qualifications Knowledge of Microsoft Office applications including Word, Excel, PowerPoint, Project, Lucidchart, Remedy, Salesforce, SharePoint Ability to establish and maintain effective working relationships with others and be a team player Ability to provide project leadership, coordination, guidance and drive issue resolution Quick thinking and able to work in a fast paced and dynamic environment Ability to respond to frequent pressure to meet deadlines Ability to respond to frequent demands of multiple customers (internal and external) Able to deliver succinct and fact-based communications, both verbally and in writing Able to successfully interface and establish rapport with clients (internal and external) Able to use formal project management skills in planning, tracking, and reporting on project progress Ability to manage multiple projects at the same time Knowledge of datacenters, IT products like servers/routers/switches/firewalls, etc., telecom carrier processes, ordering tools, and technologies used for circuit provisioning and quoting would be an advantage Must be available to work core UK office hours, Monday through Friday, from 1300hrs to 2200hrs IST with the flexibility to work outside of core hours (including weekends) where required. Optional Desired Qualifications Project Management Professional Certification or Equivalent Certification Education And Certifications Bachelor’s degree and experience in direct customer service or account management ITIL Foundations Certification If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about! TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence! Overview Service Transition Coordinator - The STC will be accountable for the transition of internal & customer services including project creation, service provisioning and order management as well as quoting and circuit ordering with telecom carriers. As a STC at TNS, you will be responsible for ensuring that new and existing clients have a Fantastic on-boarding experience. Working side by side with the TNS technical teams, you will lead the service initiation, circuit provisioning, and installation within contracted SLAs. You will work closely with telecommunication providers, exchanges, hardware vendors, etc. to obtain best pricing and services and will be expected to manage the project orders up to functional deployment ensuring accountability and timely delivery. You will follow existing and established new processes and procedures, maintaining a customer service and operational mindset. Responsibilities Work closely with the client and internal team members to define the scope of the implementation project and deliverables and help set overall expectations to the client. Manage the implementation of assigned projects in accordance with service delivery guidelines and client contractual agreements. Interface with all relevant stakeholders on the projects assigned. Assign individual responsibilities, identifying appropriate resources needed and developing a schedule to ensure timely completion of project. Be a single point of contact for TNS customers and Sales during the service implementation and the client transition to TNS. Conduct implementation and project kick off meetings with the customer and internal teams. Ensure adherence to process standards. Maintain report and escalate onboarding projects assigned to you as needed to ensure internal and external customer teams are aware of status. Responsible for issue resolution or escalation in a timely manner. Perform various tasks related to the delivery of products and services to clients. Drive 3rd party vendors and internal teams to completion of service delivery deliverables. Define requirements for standard and custom reporting needs. Perform various tasks related to the delivery of products and services to clients. Perform other job-related functions as required in line with management directions Assist Snr PMs for documentation as direct by line management. Strong organizational, verbal and written communication skills Self-motivated and ability to exercise independent judgment Qualifications Knowledge of Microsoft Office applications including Word, Excel, PowerPoint, Project, Lucidchart, Remedy, Salesforce, SharePoint Ability to establish and maintain effective working relationships with others and be a team player Ability to provide project leadership, coordination, guidance and drive issue resolution Quick thinking and able to work in a fast paced and dynamic environment Ability to respond to frequent pressure to meet deadlines Ability to respond to frequent demands of multiple customers (internal and external) Able to deliver succinct and fact-based communications, both verbally and in writing Able to successfully interface and establish rapport with clients (internal and external) Able to use formal project management skills in planning, tracking, and reporting on project progress Ability to manage multiple projects at the same time Knowledge of datacenters, IT products like servers/routers/switches/firewalls, etc., telecom carrier processes, ordering tools, and technologies used for circuit provisioning and quoting would be an advantage Must be available to work core UK office hours, Monday through Friday, from 1300hrs to 2200hrs IST with the flexibility to work outside of core hours (including weekends) where required. Optional Desired Qualifications Project Management Professional Certification or Equivalent Certification Education And Certifications Bachelor’s degree and experience in direct customer service or account management ITIL Foundations Certification If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about! TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence! Overview Service Transition Coordinator - The STC will be accountable for the transition of internal & customer services including project creation, service provisioning and order management as well as quoting and circuit ordering with telecom carriers. As a STC at TNS, you will be responsible for ensuring that new and existing clients have a Fantastic on-boarding experience. Working side by side with the TNS technical teams, you will lead the service initiation, circuit provisioning, and installation within contracted SLAs. You will work closely with telecommunication providers, exchanges, hardware vendors, etc. to obtain best pricing and services and will be expected to manage the project orders up to functional deployment ensuring accountability and timely delivery. You will follow existing and established new processes and procedures, maintaining a customer service and operational mindset. Responsibilities Work closely with the client and internal team members to define the scope of the implementation project and deliverables and help set overall expectations to the client. Manage the implementation of assigned projects in accordance with service delivery guidelines and client contractual agreements. Interface with all relevant stakeholders on the projects assigned. Assign individual responsibilities, identifying appropriate resources needed and developing a schedule to ensure timely completion of project. Be a single point of contact for TNS customers and Sales during the service implementation and the client transition to TNS. Conduct implementation and project kick off meetings with the customer and internal teams. Ensure adherence to process standards. Maintain report and escalate onboarding projects assigned to you as needed to ensure internal and external customer teams are aware of status. Responsible for issue resolution or escalation in a timely manner. Perform various tasks related to the delivery of products and services to clients. Drive 3rd party vendors and internal teams to completion of service delivery deliverables. Define requirements for standard and custom reporting needs. Perform various tasks related to the delivery of products and services to clients. Perform other job-related functions as required in line with management directions Assist Snr PMs for documentation as direct by line management. Strong organizational, verbal and written communication skills Self-motivated and ability to exercise independent judgment Qualifications Knowledge of Microsoft Office applications including Word, Excel, PowerPoint, Project, Lucidchart, Remedy, Salesforce, SharePoint Ability to establish and maintain effective working relationships with others and be a team player Ability to provide project leadership, coordination, guidance and drive issue resolution Quick thinking and able to work in a fast paced and dynamic environment Ability to respond to frequent pressure to meet deadlines Ability to respond to frequent demands of multiple customers (internal and external) Able to deliver succinct and fact-based communications, both verbally and in writing Able to successfully interface and establish rapport with clients (internal and external) Able to use formal project management skills in planning, tracking, and reporting on project progress Ability to manage multiple projects at the same time Knowledge of datacenters, IT products like servers/routers/switches/firewalls, etc., telecom carrier processes, ordering tools, and technologies used for circuit provisioning and quoting would be an advantage Must be available to work core UK office hours, Monday through Friday, from 1300hrs to 2200hrs IST with the flexibility to work outside of core hours (including weekends) where required. Optional Desired Qualifications Project Management Professional Certification or Equivalent Certification Education And Certifications Bachelor’s degree and experience in direct customer service or account management ITIL Foundations Certification If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about! TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

The Service Operations Expert role is to make sure the productivity tools used by company (like Miro, LucidChart, WeVideo, & others) work smoothly for employees. To work with Service Owner & external support teams to keep everything running well Required Candidate profile Support cloud-based tools (SaaS tools) Certifications like ITIL (for IT service management) or PMP (for project management). Oversee how users are given access tools to manage account clean-up

Cyderes (Cyber Defense and Response) is a pure-play, full life-cycle cybersecurity services provider with award-winning managed security services, identity and access management, and professional services designed to manage the cybersecurity risks of enterprise clients. We specialize in multi-technology, complex environments with the in speed and agility needed to tackle the most advanced cyber threats. We leverage our global scale and decades of experience to accelerate our clients’ cyber outcomes through a full lifecycle of cybersecurity services. We are a global company with operating centers in the United States, Canada, the United Kingdom, and India. About the Job: Cyderes is seeking a Technical Writer to join our talented team. This role will work in lockstep with customer contacts and the Identity and Access Management (IAM) Team analysts to document customer processes in the form of Standard Operating Procedures (SOPs), Operations Manuals, and Escalation Procedure Documents (EPDs). The Technical Writer will attend knowledge transfer sessions with Cyderes and customer Subject Matter Experts (SMEs), create the requested documentation, and provide the documentation to the Cyderes SMEs. Upon updating the documentation, if required, the Technical Writer will provide the final version of the document to the Customer SMEs. This position requires someone who is passionate about effective written technical communication and cybersecurity. This role requires an individual who values the challenges associated with a complex, high stakes and fast-paced environment. A flexible and highly adaptable mindset is an absolute necessity. Responsibilities: Create and maintain Standard Operating Procedures (SOPs) and related development materials Draft and edit technical and process documentation for multiple external customers Review and update existing technical documentation to reflect product enhancements and procedure changes Ensure compliance with industry best practices and Identity & Access Management (IAM) Team standards in creating and formatting content Collaborate with Managed Services and other IAM teams to gather information and to ensure quality and accuracy of content Create and edit internal IAM documentation as required Requirement: This position will be working in EST time zone that is 5 30 pm to 2 30 am IST Minimum 1 year of demonstrated proficiency with technical writing tools; intermediate level with Microsoft Office and SharePoint; Lucidchart; Google Docs and Sheets; and Working familiarity of Microsoft Word styles and Confluence is mandatory Strong verbal, written, and interpersonal communication skills; excellent command of the English language, including grammar, spelling, and punctuation General knowledge of cybersecurity principles and technologies is a plus Strong organizational and time-management skills Client-facing communications experience Preferred Skills: Minimum of one year of experience authoring technical documentation for a cybersecurity audience Experience in working in complex, fast-paced environments Ability to interface with multiple team members/projects concurrently & effectively Ability to prioritize, manage, and balance time among multiple tasks and projects CompTIA Security+ or similar is considered an asset Cyderes i s an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, religion, color, sex, age, disability, sexual orientation, genetic information, national origin, or veteran status. Note: This job posting is intended for direct applicants only. We request that outside recruiters do not contact us regarding this position.

General information Country India State Telangana City Hyderabad Job ID 45167 Department Development Experience Level MID_SENIOR_LEVEL Employment Status FULL_TIME Workplace Type On-site Description & Requirements As a senior member of the Infor Data Services team, the Senior Java Developer is responsible for architecting and developing advanced Java solutions. This role involves leading the design and implementation of microservice architectures with Spring Boot, optimizing services for performance and scalability, and ensuring code quality. The Senior Developer will also mentor junior developers and collaborate closely with cross-functional teams to deliver comprehensive technical solutions. Essential Duties : Lead the development of scalable, robust, and secure Java components and services. Architect and optimize microservice solutions using Spring Boot. Translate customer requirements into comprehensive technical solutions. Conduct code reviews and maintain high code quality standards. Optimize and scale microservices for performance and reliability. Collaborate effectively with cross-functional teams to innovate and develop solutions. Experience in leading projects and mentoring engineers in best practices and innovative solutions. Coordinate with customer and client-facing teams for effective solution delivery. Basic Qualifications Expertise in designing and implementing Microservices with Spring Boot. Extensive experience in applying design patterns, system design principles, and expertise in event-driven and domain-driven design methodologies. Extensive experience with multithreading, asynchronous and defensive programming. Proficiency in MongoDB, SQL databases, and S3 data storage. Experience with Kafka, Kubernetes, AWS services & AWS SDK. Hands-on experience with Apache Spark. Strong knowledge of Linux, Git, and Docker. Familiarity with Agile methodologies and tools like Jira and Confluence. Excellent communication and leadership skills. Bachelor’s degree in Computer Science or a related field. Preferred Qualifications Experience with Spark using Spring Boot. Familiarity with the C4 Software Architecture Model. Experience using tools like Lucidchart for architecture and flow diagrams. About Infor Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. For more information visit www.infor.com Our Values At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future. We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

Location: Noida, Uttar Pradesh, India Job ID: R0098886 Date Posted: 2025-07-07 Company Name: HITACHI INDIA PVT. LTD Profession (Job Category): Other Job Schedule: Full time Remote: No Job Description: Job Title: Solution Architect Designation : Senior Company: Hitachi Rail GTS India Location: Noida, UP, India Salary: As per Industry Company Overview: Hitachi Rail is right at the forefront of the global mobility sector following the acquisition. The closing strengthens the company's strategic focus on helping current and potential Hitachi Rail and GTS customers through the sustainable mobility transition – the shift of people from private to sustainable public transport, driven by digitalization. Position Overview: We are looking for a Solution Architect that will be responsible for translating business requirements into technical solutions, ensuring the architecture is scalable, secure, and aligned with enterprise standards. Solution Architect will play a crucial role in defining the architecture and technical direction of the existing system. you will be responsible for the design, implementation, and deployment of solutions that integrate with transit infrastructure, ensuring seamless fare collection, real-time transaction processing, and enhanced user experiences. You will collaborate with development teams, stakeholders, and external partners to create scalable, secure, and highly available software solutions. Job Roles & Responsibilities: Architectural Design : Develop architectural documentation such as solution blueprints, high-level designs, and integration diagrams. Lead the design of the system's architecture, ensuring scalability, security, and high availability. Ensure the architecture aligns with the company's strategic goals and future vision for public transit technologies. Technology Strategy : Select the appropriate technology stack and tools to meet both functional and non-functional requirements, considering performance, cost, and long-term sustainability. System Integration : Work closely with teams to design and implement the integration of the AFC system with various third-party systems (e.g., payment gateways, backend services, cloud infrastructure). API Design & Management : Define standards for APIs to ensure easy integration with external systems, such as mobile applications, ticketing systems, and payment providers. Security & Compliance : Ensure that the AFC system meets the highest standards of data security, particularly for payment information, and complies with industry regulations (e.g., PCI-DSS, GDPR). Stakeholder Collaboration : Act as the technical lead during project planning and discussions, ensuring the design meets customer and business needs. Technical Leadership : Mentor and guide development teams through best practices in software development and architectural principles. Performance Optimization : Monitor and optimize system performance to ensure the AFC system can handle high volumes of transactions without compromise. Documentation & Quality Assurance : Maintain detailed architecture documentation, including design patterns, data flow, and integration points. Ensure the implementation follows best practices and quality standards. Research & Innovation : Stay up to date with the latest advancements in technology and propose innovative solutions to enhance the AFC system. Skills (Mandatory): DotNet (C#), C/C++, Java, ASP.NET Core (C#), Angular, OAuth2 / OpenID Connect (Authentication & Authorization) JWT (JSON Web Tokens) Spring Cloud, Docker, Kubernetes, Relational Databases (MSSQL) Data Warehousing SOAP/RESTful API Design, Redis (Caching & Pub/Sub) Preferred Skills (Good to have): Python, Android SSL/TLS Encryption OWASP Top 10 (Security Best Practices) Vault (Secret Management) Keycloak (Identity & Access Management) Swagger (API Documentation) NoSQL Databases, GraphQL, gRPC, OpenAPI, Istio, Apache Kafka, RabbitMQ, Consul, DevOps & CI/CD Tools Tools & Technologies: UML (Unified Modeling Language) Lucidchart / Draw.io (Diagramming) PlantUML (Text-based UML generation) C4 Model (Software architecture model), Enterprise Architect (Modeling), Apache Hadoop / Spark (Big Data), Elasticsearch (Search Engine), Apache Kafka (Stream Processing), TensorFlow / PyTorch (Machine Learning/AI) Education: Bachelor's or Master’s degree in Computer Science, Information Technology, or a related field. Experience Required: 12+ years of experience in solution architecture or software design. Proven experience with enterprise architecture frameworks (e.g., TOGAF, Zachman). Strong understanding of cloud platforms (AWS, Azure, or Google Cloud). Experience in system integration, API design, microservices, and SOA. Familiarity with data modeling and database technologies (SQL, NoSQL). Strong communication and stakeholder management skills. Preferred: Certification in cloud architecture (e.g., AWS Certified Solutions Architect, Azure Solutions Architect Expert). Experience with DevOps tools and CI/CD pipelines. Knowledge of security frameworks and compliance standards (e.g., ISO 27001, GDPR). Experience in Agile/Scrum environments. Domain knowledge in [insert industry: e.g., finance, transportation, healthcare]. Soft Skills: Analytical and strategic thinking. Excellent problem-solving abilities. Ability to lead and mentor cross-functional teams. Strong verbal and written communication.

**Hiring for immediate joining for our Vanasthalipuram, Miyapur, and Gachibowli offices.** Total : 3 Openings . About VXU Global, we’re the launchpad for Indian students and young professionals chasing academic and career excellence in 30 + countries. To keep up with skyrocketing demand, we need a seasoned visa champion who can accelerate our submission desk, raise quality, and coach the next generation of officers. Your Mission Own end-to-end visa files for all the Tier 1 and Tier 2 countries - USA, UK, Canada, Germany, France, Australia, NZ, Ireland and etc … plus the rest of our ever-growing map. Sharpen and scale our documentation playbooks, ensuring students glide through checkpoints with confidence. Be the in-house “Yes, we can” oracle—diving into new rules, new tools, and new countries without flinching. Key Responsibilities Visa File Mastery: Scrutinise financials, academics, SOP/LORs, ITRs, property valuations—spot red-flags before the embassy does. Policy Radar: Track 30 + visa regimes in real time; update internal checklists the moment an embassy so much as blinks. Mentor & Trainer: Create bite-size micro-trainings, shadow juniors on live files, and run weekly “Visa Pit-Stop” audits. Process Optimiser: Map SOPs, build TAT dashboards, and champion automation to slash turnaround times. Stakeholder Wrangler: Stay in lock-step with counselling, finance, loans, and CRM teams. Student Happiness: Jump on SOS calls with anxious parents and keep our NPS stratospheric (> 90 and climbing). Must-Have 5–8 years hands-on visa filing across multiple destinations; you’ve survived shifting rules and PDF chaos. Fluent in VFS, VAC, CAS, SEVIS, GTE, DS-160, CAQ, APS—acronyms are your comfort food. Continuous-learning mindset: devours updates, webinars, and policy briefs like popcorn. Proven experience mentoring or leading a small team—formal title optional, impact essential. Spreadsheet wizardry and familiarity with CRM/ticketing tools; bonus points for DIY automation hacks. Flexible for peak-intake crunch hours and dawn-patrol embassy slots. Attitude: default answer is “Sure, let’s figure it out.” Nice-to-Have Boosters Certifications: ICEF, QEAC, CCEA, or equivalent. Familiarity with education-loan workflows, GIC, blocked accounts, or student health-insurance norms. Comfort with process-mapping tools (Miro, Lucidchart, Napkin.ai) or basic RPA/AI stacks. Why VXU? Impact at Scale: Your expertise powers 1,000 + dreams a year. Career Runway: Visa Ops Lead → Global Compliance Head → Chief Mobility Officer. Perks: Competitive pay, performance bonus, health cover, learning credits “Every stamped visa is a dream in motion—let’s keep them rolling.”

About The Role EbizON is looking for a Technical Business Analyst with a strong understanding of software development life cycles, systems integration, and data-driven decision-making. You will serve as the link between the product/business team and the engineering team, helping shape scalable digital solutions by gathering requirements, analyzing technical processes, and ensuring accurate product delivery. This is a tech-centric role requiring a solid grasp of APIs, databases, and system workflows, ideally in a fast-paced IT services or eCommerce environment. Key Responsibilities Analyze, define, and document technical requirements from business needs. Create detailed functional and non-functional requirement specifications (BRD, SRS). Collaborate closely with product managers, architects, QA engineers, and developers. Translate business needs into technical specifications for API integration, data flows, and UI behavior. Conduct GAP analysis, feasibility studies, and impact assessments for proposed solutions. Design wireframes, process flows, and user stories using modeling tools. Assist with sprint planning, backlog grooming, and release documentation in Agile setups. Support QA during test case validation, UAT, and post-deployment verification. Track project metrics, risks, and timelines using project management Skills & Qualifications : Bachelor's degree in Computer Science, IT, or Engineering; MBA (Systems/IT) is a plus. Minimum 1 year of experience as a Business Analyst in a software development or product-based organization. Excellent understanding of SDLC, Agile/Scrum, and DevOps workflows. Strong documentation skillsexperience with BRD, FRD, user stories, use cases, and process Skills : API Understanding : RESTful APIs, JSON, Postman, Swagger Databases : SQL (basic to intermediate), data modeling concepts Wireframing & Modeling Tools : Balsamiq, Figma, Lucidchart, Draw.io Project & Collaboration Tools : JIRA, Confluence, Git, MS Project, ClickUp Analytics & Reporting : Excel (advanced), Google Analytics, Looker Studio (optional) Familiarity with eCommerce tech stacks like Magento, Shopify, WooCommerce is a plus. Basic understanding of CI/CD pipelines, microservices, and cloud-based deployments is to Have : Exposure to SaaS product workflows or marketplace platforms. Familiarity with front-end/backend architecture concepts. Knowledge of cloud platforms like AWS, Azure, or GCP (ref:hirist.tech)

Description The Senior ES Compensation Specialist is a member of the GOC Compensation team based in Hyderabad and supports employee relocations across all regions. This role reports to the Supervisor, GOC Comp and is the first point of contact for all employees seeking to relocate, and also works with Business and the CoEs to assess the alignment of the request with business and organisation goals and our compensation philosophy. Therefore, this role is critical to ensuring the success of our employees at Salesforce. As a Senior ES Compensation Specialist , you will also be responsible to support compensation programs that helps to improve employee satisfaction and create a productive workplace. Responsibilities: - Support managers by providing compensation guidance for International Assignees and Permanent international and domestic relocations Demonstrated ability to implement & support compensation and employee benefit programs. Build relationships and support key stakeholders while delivering solutions for a wide range of challenges to scale for continued growth and complexity across multiple countries. Analyse data identifying trends; ability to deliver, share, explain trends and metrics, impacts to offices, project teams, and employees. Use this data to plan for future compensation programs and support business growth / expansion plans. Educate managers and employees on various aspects of their compensation packages Review and support compensation transactions in Workday Create a roadmap to expand the programme support being provided by the Global Operations Centre Required Skills/experience 4-6 years of experience in Compensation management. Experience integrating compensation programs within the organization Strong knowledge of HR practices, processes and programs, mobility support and foreign & Visa services, Ability to coordinate and manage complex cross-functional projects given multiple competing priorities or perspectives. Experience gathering and understanding business requirements Strong customer service skills and ability to lead by example to deliver excellent customer experience to our internal employees Strong project management skills with demonstrated experience managing projects on-time, identifying and resolving issues and risks Record of success in execution, attention to detail, and ability to drive multiple streams of work in a fast-paced environment Demonstrated ability to apply data in driving strategy, prioritizing, and making decisions and recommendations Familiarity with Salesforce tools, Excel, Google Docs, Google Slides, Lucidchart and Smartsheets Excellent communication skills - both verbal and written.

Job Summary: We are looking for a strategic and hands-on Lead Business Analyst to drive AI/ML and data-driven initiatives from concept to delivery. This role combines strong business acumen, technical understanding, and analytical capabilities to manage customer interactions, translate complex business needs into scalable solutions, and ensure smooth project execution. You will work closely with cross-functional teams to define requirements, support solution delivery, and ensure alignment between business goals and technological outcomes. Key Responsibilities: Client Engagement & Project Leadership Act as the primary point of contact for clients, managing communications, clarifying business needs, and ensuring expectations are aligned. Lead and manage AI/ML and data based projects with end-to-end accountability on business analysis deliverables. Address and resolve client queries promptly and effectively. Business Requirements & Communication Elicit, analyze, and finalize business and functional requirements through workshops, stakeholder interviews, and documentation reviews. Translate business requirements into detailed user stories, epics, process flows, and functional specifications. Clearly communicate requirements to development, design, and data teams. Data-Driven Analysis & Management Work on data-heavy projects involving data ingestion, transformation, analytics, and reporting. Collaborate with data analysts, data scientists, and engineers to ensure data models align with business goals. Perform data analysis to validate business problems, identify trends, and inform solution design. Ensure data accuracy, lineage, and compliance throughout the project lifecycle. Solution Design & Business Workflow Mapping Understand and map current and future state business workflows. Analyze customer requirements and propose AI/ML or automation solutions that improve efficiency and decision-making. Collaborate with solution architects and data scientists to shape technically feasible and impactful solutions. Feature Validation & Release Management Validate developed features against business requirements and perform UAT with stakeholders. Create and manage release items, documentation, and change logs. Provide post-release support, triage issues, and coordinate fixes with tech teams. Agile Delivery & Change Management Lead and participate in backlog refinement, sprint planning, and daily stand-ups. Prioritize and maintain a healthy product backlog based on business value and delivery timelines. Assess change impacts, document scope changes, and manage requirement traceability. Problem Solving & Strategic Thinking Apply structured thinking to break down complex business problems and recommend optimal solutions. Use critical thinking to assess risks, dependencies, and trade-offs in proposed features or models. Key Skills & Qualifications: Bachelor’s or Master’s degree in Business, Computer Science, Data Science, or related fields. 6–10 years of experience in business analysis, with proven experience in AI/ML or data-driven projects. Familiarity with large language models, machine learning workflows, and data platforms. Strong data literacy with the ability to analyze and interpret structured/unstructured data. Excellent communication and stakeholder management skills. Proficiency in tools like JIRA, Confluence, SQL, Excel, Power BI/Tableau, Lucidchart, etc. Solid understanding of Agile/Scrum practices and software development lifecycle (SDLC). Preferred Qualifications: Experience with Generative AI tools and prompt engineering concepts. Knowledge of data governance, privacy, and regulatory frameworks. Certifications in Business Analysis (CBAP, PMI-PBA) will be add-on. Experience in industries like legal tech, BFSI, or enterprise SaaS preferred Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Employee Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. The Senior ES Compensation Specialist is a member of the GOC Compensation team based in Hyderabad and supports employee relocations across all regions. This role reports to the Supervisor, GOC Comp and is the first point of contact for all employees seeking to relocate, and also works with Business and the CoEs to assess the alignment of the request with business and organisation goals and our compensation philosophy. Therefore, this role is critical to ensuring the success of our employees at Salesforce. As a Senior ES Compensation Specialist , you will also be responsible to support compensation programs that helps to improve employee satisfaction and create a productive workplace. Responsibilities: - Support managers by providing compensation guidance for International Assignees and Permanent international and domestic relocations Demonstrated ability to implement & support compensation and employee benefit programs. Build relationships and support key stakeholders while delivering solutions for a wide range of challenges to scale for continued growth and complexity across multiple countries. Analyse data identifying trends; ability to deliver, share, explain trends and metrics, impacts to offices, project teams, and employees. Use this data to plan for future compensation programs and support business growth / expansion plans. Educate managers and employees on various aspects of their compensation packages Review and support compensation transactions in Workday Create a roadmap to expand the programme support being provided by the Global Operations Centre Required skills/experience: 4-6 years of experience in Compensation management. Experience integrating compensation programs within the organization Strong knowledge of HR practices, processes and programs, mobility support and foreign & Visa services, Ability to coordinate and manage complex cross-functional projects given multiple competing priorities or perspectives. Experience gathering and understanding business requirements Strong customer service skills and ability to lead by example to deliver excellent customer experience to our internal employees Strong project management skills with demonstrated experience managing projects on-time, identifying and resolving issues and risks Record of success in execution, attention to detail, and ability to drive multiple streams of work in a fast-paced environment Demonstrated ability to apply data in driving strategy, prioritizing, and making decisions and recommendations Familiarity with Salesforce tools, Excel, Google Docs, Google Slides, Lucidchart and Smartsheets Excellent communication skills - both verbal and written. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Employee Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. The Senior ES Compensation Specialist is a member of the GOC Compensation team based in Hyderabad and supports employee relocations across all regions. This role reports to the Supervisor, GOC Comp and is the first point of contact for all employees seeking to relocate, and also works with Business and the CoEs to assess the alignment of the request with business and organisation goals and our compensation philosophy. Therefore, this role is critical to ensuring the success of our employees at Salesforce. As a Senior ES Compensation Specialist , you will also be responsible to support compensation programs that helps to improve employee satisfaction and create a productive workplace. Responsibilities: - Support managers by providing compensation guidance for International Assignees and Permanent international and domestic relocations Demonstrated ability to implement & support compensation and employee benefit programs. Build relationships and support key stakeholders while delivering solutions for a wide range of challenges to scale for continued growth and complexity across multiple countries. Analyse data identifying trends; ability to deliver, share, explain trends and metrics, impacts to offices, project teams, and employees. Use this data to plan for future compensation programs and support business growth / expansion plans. Educate managers and employees on various aspects of their compensation packages Review and support compensation transactions in Workday Create a roadmap to expand the programme support being provided by the Global Operations Centre Required Skills/experience 4-6 years of experience in Compensation management. Experience integrating compensation programs within the organization Strong knowledge of HR practices, processes and programs, mobility support and foreign & Visa services, Ability to coordinate and manage complex cross-functional projects given multiple competing priorities or perspectives. Experience gathering and understanding business requirements Strong customer service skills and ability to lead by example to deliver excellent customer experience to our internal employees Strong project management skills with demonstrated experience managing projects on-time, identifying and resolving issues and risks Record of success in execution, attention to detail, and ability to drive multiple streams of work in a fast-paced environment Demonstrated ability to apply data in driving strategy, prioritizing, and making decisions and recommendations Familiarity with Salesforce tools, Excel, Google Docs, Google Slides, Lucidchart and Smartsheets Excellent communication skills - both verbal and written. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Title: Technical Project Manager (ClickUp & Process Automation) Location: Noida, Sec 62 (Initial 2-3 months in Patel Nagar, New Delhi) Schedule: Full-Time; We work on 2nd & 4th Saturday as well. Summary: We are seeking a hyper-organized and process-driven Agile Delivery Specialist to be the backbone of our project execution. In this role, you will be the expert on our primary project management tool, ClickUp, using it to build automated, transparent, and efficient workflows. You will be responsible for breaking down complex projects into actionable sprints, ensuring our development teams have crystal-clear user stories, and providing data-driven insights to leadership. The ideal candidate is a master of Agile methodologies, a wizard with workflow automation, and possesses the technical aptitude to bridge the gap between our product and engineering teams. Key Responsibilities: Agile & Sprint Management: Plan, execute, and oversee sprints from start to finish. Define clear sprint goals, facilitate Agile ceremonies (stand-ups, retrospectives, planning), and ensure the team is consistently delivering value. ClickUp & Workflow Automation: Own our ClickUp environment. Design and maintain dashboards for tracking team velocity, project health, and executive reporting. Build and implement automations to streamline task creation, notifications, and backlog management. Technical Translation & Documentation: Decompose large-scale projects into well-defined epics and user stories (INVEST framework). Create and maintain clear, accessible documentation, including Standard Operating Procedures (SOPs), process maps (Miro/Lucidchart), and technical workflows. Resource & Risk Management: Proactively manage multi-project timelines and dependencies. Forecast resource needs, identify potential bottlenecks or risks, and develop mitigation plans to keep projects on track. Stakeholder Communication: Serve as a key point of contact for project updates. Communicate progress, insights, and outcomes effectively to both technical teams and non-technical stakeholders through reports, demos, and presentations. Required Skills & Experience: Expert-level proficiency in ClickUp, including building complex dashboards, custom fields, and multi-step automations. Proven experience in an Agile/Scrum environment, with a strong understanding of concepts like WBS, user story creation, and sprint planning. Demonstrated ability to create clear visual documentation (flowcharts, wireframes, journey maps) using tools like Miro, Lucidchart, or Figma. Solid technical understanding of software development concepts (e.g., APIs, basic database design, Git workflows) is essential. Experience managing multiple projects simultaneously and a proven ability to prioritize effectively. Excellent communication skills, with the ability to coach teams on Agile best practices. What We Offer Competitive salary with performance-linked bonuses Structured career growth & professional development opportunities Access to learning programs, HR certifications, and workshops Comprehensive health and wellness benefits A collaborative, inclusive, and growth-focused work culture Paid time off and work-life balance support.

Company Description : Biotale is a global provider of artificial intelligence products & solutions for commercial and government organizations. The company provides a comprehensive approach to realization of artificial intelligence in the enterprise through AI engineering, AI operations and AI governance,. We deliver high impact digital and augmented intelligence solutions that allows organizations to innovate, be more efficient and agile.. Biotale is recognized as a trusted partner that helps implement change in order to achieve business results. For more information visit: www.biotale.io Overview Seeking an experienced Senior Business Analyst to join our team and support digital transformation initiatives in the pharmaceutical and biotech sectors . The successful candidate will play a critical role in analyzing current-state operations, mapping future-state workflows, and identifying opportunities for automation and augmentation through Generative AI (GenAI) . You’ll collaborate with cross-functional stakeholders to define AI-ready processes, generate business requirements, test and support implementation of automation & AI solutions that drive measurable outcomes. Key Responsibilities & Skills Lead business process assessments for pharma and biotech clients, including R&D, clinical operations, regulatory affairs, manufacturing, and commercial functions. Facilitate discovery workshops to capture as-is business operations and co-design to-be states augmented by GenAI capabilities. Translate complex operational and scientific workflows into structured process maps, identifying high-impact areas for GenAI automation (e.g., document summarization, regulatory response drafting, workflow orchestration). Develop business and functional requirements for GenAI-enabled solutions Produce and maintain SOPs, workflows, playbooks, and operational blueprints aligned with compliance requirements (e.g., GxP, FDA, EMA). Collaborate with technical, data, and AI engineering teams to implement and validate GenAI-driven capabilities. Define and track key performance indicators (KPIs) and process transformation metrics. Support testing and implementation of AI solutions Qualifications 4–6+ years of experience in business process analysis , digital transformation, or IT consulting with experience in life sciences (pharma, biotech, CROs) . Strong understanding of drug development lifecycle and core pharma operations (e.g., clinical trials, PV, regulatory, supply chain, medical affairs, patient engagement) Familiarity with AI and automation technologies , including Intelligent Automation, LLMs, NLP, and GenAI platforms. Experience working with cross-functional stakeholders in highly regulated industries. Proficiency with tools such as process mapping software (e.g., Lucidchart, Visio), requirements management, and collaboration platforms. Skilled in Agile methodologies and DevOps-aligned delivery environments. Strong facilitation, critical thinking, and documentation skills. Entrepreneurial mindset with curiosity for AI-driven transformation. Bachelor's degree required; preferred disciplines include Life Sciences, Engineering, Information Systems, or Business Management . Advanced degrees are a plus.

Avant de postuler à un emploi, sélectionnez votre langue de préférence parmi les options disponibles en haut à droite de cette page. Découvrez votre prochaine opportunité au sein d'une organisation qui compte parmi les 500 plus importantes entreprises mondiales. Envisagez des opportunités innovantes, découvrez notre culture enrichissante et travaillez avec des équipes talentueuses qui vous poussent à vous développer chaque jour. Nous savons ce qu’il faut faire pour diriger UPS vers l'avenir : des personnes passionnées dotées d’une combinaison unique de compétences. Si vous avez les qualités, de la motivation, de l'autonomie ou le leadership pour diriger des équipes, il existe des postes adaptés à vos aspirations et à vos compétences d'aujourd'hui et de demain. Job Summary Fiche de poste : Key Responsibilities Collaborate with business stakeholders to gather, analyze, and document business requirements and user stories. Translate business needs into functional specifications and work closely with technical teams to ensure accurate implementation. Conduct gap analysis, identify improvement opportunities, and recommend solutions to enhance business processes and systems. Assist in planning, executing, and managing testing efforts, including UAT support. Facilitate effective communication between business units and technical teams to ensure shared understanding. Create process flow diagrams, mockups, and use cases using tools like Visio, Lucidchart, or similar. Support project management activities, including timeline tracking, risk identification, and status reporting. Stay up to date with industry trends and best practices in business analysis and technology Preferred Skills Experience in domains such as logistics Knowledge of data visualization tools (e.g., Power BI, Tableau) is a plus. Certification in business analysis (CBAP, PMI-PBA, etc.) is an advantage. _________________________________________ This position supports cross-functional sourcing teams and provides analytical support for process improvement and commodity-related initiatives. He/She conducts data collection, analysis/reporting, supplier qualification, and measurement efforts for a specific commodity or commodities. This position assists in writing and distributing Requests for Proposals and Requests for Information. He/She prepares forecasts and analyzes economic trends. This position assists with negotiations to ensure final agreements are reached, as well as maintains a suite of applications to manage contracts, performance, and sourcing. He/She conducts data collection and analysis for specific commodities to control costs. Responsibilities Contributes to the development of category implementation plans. Develops complex spreadsheets, documents, reports, and presentations using e-procurement tools. Performs economic research and prepares analyses (e.g., negotiable spend, supplier financial analysis, Total Cost of Ownership, financial models, etc.) to identify qualified suppliers and evaluate supplier reliability. Conducts post-implementation analysis to identify problems. Supports and enforces policies, Sarbanes-Oxley, Supplier Diversity policy, and all other audit and regulated procurement requirements to ensure compliance. Qualifications Bachelor's Degree or International equivalent Experience with vendor sourcing, negotiations, and contract management Experience using a research problem to guide relevant data gathering and benchmarking - Preferred Type De Contrat en CDI Chez UPS, égalité des chances, traitement équitable et environnement de travail inclusif sont des valeurs clefs auxquelles nous sommes attachés.

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description Job Summary Key Responsibilities Collaborate with business stakeholders to gather, analyze, and document business requirements and user stories. Translate business needs into functional specifications and work closely with technical teams to ensure accurate implementation. Conduct gap analysis, identify improvement opportunities, and recommend solutions to enhance business processes and systems. Assist in planning, executing, and managing testing efforts, including UAT support. Facilitate effective communication between business units and technical teams to ensure shared understanding. Create process flow diagrams, mockups, and use cases using tools like Visio, Lucidchart, or similar. Support project management activities, including timeline tracking, risk identification, and status reporting. Stay up to date with industry trends and best practices in business analysis and technology Preferred Skills Experience in domains such as logistics Knowledge of data visualization tools (e.g., Power BI, Tableau) is a plus. Certification in business analysis (CBAP, PMI-PBA, etc.) is an advantage. _________________________________________ This position supports cross-functional sourcing teams and provides analytical support for process improvement and commodity-related initiatives. He/She conducts data collection, analysis/reporting, supplier qualification, and measurement efforts for a specific commodity or commodities. This position assists in writing and distributing Requests for Proposals and Requests for Information. He/She prepares forecasts and analyzes economic trends. This position assists with negotiations to ensure final agreements are reached, as well as maintains a suite of applications to manage contracts, performance, and sourcing. He/She conducts data collection and analysis for specific commodities to control costs. Responsibilities Contributes to the development of category implementation plans. Develops complex spreadsheets, documents, reports, and presentations using e-procurement tools. Performs economic research and prepares analyses (e.g., negotiable spend, supplier financial analysis, Total Cost of Ownership, financial models, etc.) to identify qualified suppliers and evaluate supplier reliability. Conducts post-implementation analysis to identify problems. Supports and enforces policies, Sarbanes-Oxley, Supplier Diversity policy, and all other audit and regulated procurement requirements to ensure compliance. Qualifications Bachelor's Degree or International equivalent Experience with vendor sourcing, negotiations, and contract management Experience using a research problem to guide relevant data gathering and benchmarking - Preferred Employee Type Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

We are seeking a hyper-organized and process-driven Agile Delivery Specialist to be the backbone of our project execution. In this role, you will be the expert on our primary project management tool, ClickUp, using it to build automated, transparent, and efficient workflows. You will be responsible for breaking down complex projects into actionable sprints, ensuring our development teams have crystal-clear user stories, and providing data-driven insights to leadership. The ideal candidate is a master of Agile methodologies, a wizard with workflow automation, and possesses the technical aptitude to bridge the gap between our product and engineering teams. Key Responsibilities: Agile & Sprint Management: Plan, execute, and oversee sprints from start to finish. Define clear sprint goals, facilitate Agile ceremonies (stand-ups, retrospectives, planning), and ensure the team is consistently delivering value. ClickUp & Workflow Automation: Own our ClickUp environment. Design and maintain dashboards for tracking team velocity, project health, and executive reporting. Build and implement automations to streamline task creation, notifications, and backlog management. Technical Translation & Documentation: Decompose large-scale projects into well-defined epics and user stories (INVEST framework). Create and maintain clear, accessible documentation, including Standard Operating Procedures (SOPs), process maps (Miro/Lucidchart), and technical workflows. Resource & Risk Management: Proactively manage multi-project timelines and dependencies. Forecast resource needs, identify potential bottlenecks or risks, and develop mitigation plans to keep projects on track. Stakeholder Communication: Serve as a key point of contact for project updates. Communicate progress, insights, and outcomes effectively to both technical teams and non-technical stakeholders through reports, demos, and presentations. Required Skills & Experience: Expert-level proficiency in ClickUp, including building complex dashboards, custom fields, and multi-step automations. Proven experience in an Agile/Scrum environment, with a strong understanding of concepts like WBS, user story creation, and sprint planning. Demonstrated ability to create clear visual documentation (flowcharts, wireframes, journey maps) using tools like Miro, Lucidchart, or Figma.Solid technical understanding of software development concepts (e.g., APIs, basic database design, Git workflows) is essential. Experience managing multiple projects simultaneously and a proven ability to prioritize effectively. Excellent communication skills, with the ability to coach teams on Agile best practices. Job Types: Full-time, Permanent Pay: ₹300,000.00 - ₹500,000.00 per year Benefits: Health insurance Leave encashment Paid time off Schedule: Day shift Fixed shift Monday to Friday Weekend availability Supplemental Pay: Performance bonus Yearly bonus Application Question(s): Are you familiar with breaking down epics into user stories using the INVEST framework? Have you facilitated Agile ceremonies such as sprint planning, retrospectives, and daily stand-ups? Have you created automation workflows in ClickUp (e.g., task triggers, status updates, notifications)? What kind of project visualization tools have you used so far? Have you managed multiple projects with interdependent timelines before? Experience: Agile or Scrum environment: 2 years (Required) ClickUp : 2 years (Required) APIs, databases, or Git workflows: 2 years (Required) Technical documentation for development workflows and SOPs: 2 years (Required) building executive-level dashboards or reports: 2 years (Required) Work Location: In person Speak with the employer +91 6306231227

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description We are seeking a results-oriented Business Process Manager to lead transformational initiatives that deliver measurable improvements in operational efficiency, service quality, and customer experience. This role is critical in optimizing and future-proofing business operations by analyzing, redesigning, and improving key processes across the organization. You will work closely with cross-functional teams to build consensus, foster a culture of continuous improvement, and implement intelligent solutions that enable long-term success. If you are passionate about simplifying complexity, driving transformation, and delivering scalable outcomes, this is your opportunity to make a lasting impact. Key Responsibilities Lead discovery workshops and map current and future-state processes using industry-standard modeling techniques (e.g., BPMN 2.0, value stream mapping). Drive end-to-end process transformation initiatives from assessment through to benefits realization. Translate business needs into clear process, operational, and system requirements. Use data, benchmarks, and best practices to identify inefficiencies, bottlenecks, and high-impact improvement opportunities. Define, track, and embed process performance metrics (KPIs) into business dashboards to monitor process health and outcomes. Conduct structured root cause analysis aligned with Lean Six Sigma methodologies. Establish and maintain process documentation frameworks that support governance, compliance, and continuous improvement. Lead targeted communication, change management, and training to ensure adoption and long-term sustainability. Identify and prioritize automation opportunities (e.g., RPA, AI-driven workflows) and collaborate with technical teams to implement scalable solutions. Conduct regular reviews to monitor process maturity, compliance, and continuous improvement opportunities. Qualifications To be successful in this role you have: Over 8 years of experience in Business Process Improvement, business analysis, or operations optimization in a technology-focused environment. Proficient in BPMN 2.0 process modeling. Strong analytical thinking, facilitation, and communication skills. Hands-on experience with Lean and Six Sigma methodologies (e.g., SIPOC, value stream mapping). Working knowledge of Agile practices and software delivery lifecycle. Experience using process modeling tools such as Visio, Lucidchart or similar. Ability to manage multiple priorities and engage stakeholders at all levels. Preferred Qualifications Certified Business Process Professional (CBPP) or equivalent certification. Lean Six Sigma Green or Black Belt. Experience with process mining or AI-enabled workflow platforms (e.g., Signavio, Celonis, ProcessMaker). Familiarity with decision modeling (DMN) and modern workflow automation platforms. Experience with Agile delivery frameworks (e.g., Scrum, Kanban). Education/Certification Bachelor’s degree in management information systems (MIS), Industrial Engineering, or a related field preferred. Equivalent professional experience will also be considered. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Key Responsibilities Process Mapping: Documenting current processes to identify inefficiencies and improvement areas Process Redesigning: Reengineering workflows for enhanced efficiency and performance Process Flow Development: Creating clear and logical visualizations of business processes Process Transformation: Leading or supporting initiatives aimed at improving business performance through process optimization Must possess in-depth process knowledge and the ability to assess processes, identify inefficiencies, and propose improvements against industry benchmarks. Prior experience in drafting “To be” SOP documentation is essential Stakeholder Communication: Strong communication skills to interact with cross-functional teams and present findings effectively Flexibility to Travel: Open to travel for client engagements or project-related needs Prior experience in consulting or internal transformation teams is an advantage Familiarity with process modeling tools (e.g., Visio, Lucidchart, ARIS) is a plus 2-4 years of relevant experience in SOP Key Personal Attributes Excellent analytical, interpersonal, communication and presentation skills. Excellent time management skills. Flexibility to travel to, and work in, other locations (as and when required)

Job Description: We are hiring a full-time Documentation Specialist to work closely with our internal Functional Head and Project Director . Youll play a key role in converting complex business processes into clear, structured documentation ready for development execution. Responsibilities: Document conceptual and operational business workflows Create process flow diagrams using tools like Lucidchart, Draw.io, or Miro Map user journeys for retailers, distributors, and field sales teams Design low-fidelity wireframes for internal mobile/web applications Write developer-friendly System Requirement Specifications (SRS) Collaborate with stakeholders to capture integration flows (WhatsApp, IVR, CRM, ERP) Prepare documentation deliverables for cross-functional handover Required Skills: Strong grasp of business process modeling Experience with wireframing tools (Figma, Balsamiq, Miro) Ability to translate ideas into clean visual and written documentation Prior experience in documenting systems with CRM, Inventory, or API integrations Excellent communication and collaboration skills

Job Description: We are hiring a full-time Documentation Specialist to work closely with our internal Functional Head and Project Director . Youll play a key role in converting complex business processes into clear, structured documentation ready for development execution. Responsibilities: Document conceptual and operational business workflows Create process flow diagrams using tools like Lucidchart, Draw.io, or Miro Map user journeys for retailers, distributors, and field sales teams Design low-fidelity wireframes for internal mobile/web applications Write developer-friendly System Requirement Specifications (SRS) Collaborate with stakeholders to capture integration flows (WhatsApp, IVR, CRM, ERP) Prepare documentation deliverables for cross-functional handover Required Skills: Strong grasp of business process modeling Experience with wireframing tools (Figma, Balsamiq, Miro) Ability to translate ideas into clean visual and written documentation Prior experience in documenting systems with CRM, Inventory, or API integrations Excellent communication and collaboration skills

About Company: KITLABS is a leading technology and outsourcing organization, offering a comprehensive range of IT and ITES services, innovative business strategies, and cutting-edge solutions. Specializing in world-class mobile app development, we are dedicated to delivering advanced technology and exceptional service to our clients. At KITLABS, our dynamic and collaborative work culture drives creativity and growth in every project. With a global footprint and extensive experience across multiple industries, we pride ourselves on delivering high-quality, cost-effective solutions. Our commitment is to provide seamless, consistent customer service, ensuring success in every market we serve. For more information, visit www.kitlabs.us. Job Description: The Business Analyst plays a critical role in requirement gathering, client engagement, documentation, and translating business needs into actionable technical specifications. Key Responsibilities: Interact with clients to gather, understand, and document business requirements. Translate requirements into user stories, BRDs, wireframes, and process flows. Support pre-sales by helping in solution architecture and estimation. Coordinate between clients and technical teams during discovery and delivery phases. Analyse data to provide insights for process optimization and product improvements. Maintain documentation in tools like Confluence, Jira, or Notion. Key KPIs: Requirement Clarity & Acceptance Rate Timely Delivery of Documentation Client Feedback Score (on understanding/communication) Pre-Sales Support Success (Win Rate) Requirement Change Frequency (as a quality metric) Required Skills: 3–5 years as a BA in a software/IT services environment Strong skills in documentation, wireframing, and flow diagrams Familiarity with tools like Jira, Confluence, Lucidchart, Balsamiq Understanding of Agile, SDLC, APIs, and cloud-based products Excellent communication and client-facing abilities If you’re a growth-focused individual who loves pitching innovative digital solutions, we’d love to hear from you. * Job Type: Full-time Pay: ₹40,000.00 - ₹60,000.00 per month Schedule: Day shift Monday to Friday Morning shift Weekend availability Supplemental Pay: Performance bonus Ability to commute/relocate: Sohana, Mohali, Punjab: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred) Application Question(s): How do you gather and prioritize requirements from clients for a mobile or web development project? Can you describe a project where you helped improve delivery or client satisfaction through your BA efforts? Location: Sohana, Mohali, Punjab (Preferred) Work Location: In person