621 Lucidchart Jobs - Page 6

As an Assistant Manager in the Healthcare Service & Corporate Delivery department at Tata 1mg in Gurgaon, Haryana, you will play a crucial role in ensuring the execution of strategic projects that align with the company's long-term goals. Your primary responsibilities will include understanding project requirements, designing process flows, drafting and standardizing SOPs, tracking project timelines and deliverables, creating dashboards in Google Sheets, utilizing data to identify bottlenecks and propose improvements, collaborating with internal stakeholders, and maintaining documentation of learnings and process changes. To excel in this role, you must possess excellent documentation and SOP-writing skills, proficiency in Google Sheets/Excel, familiarity with SQL, some experience with process mapping tools like Figma, Draw.io, Lucidchart, Visio, strong communication skills, an analytical mindset, ability to manage multiple tasks in a fast-paced environment, and exposure to project management and change management practices. Ideally, you should have prior experience in operations, strategy, business process management, or project execution roles, an understanding of how various functions work together, be comfortable in a startup or agile environment, and have familiarity with Lean Six Sigma or Opex principles. Joining Tata 1mg will provide you with an exciting and high-growth work environment where you can leverage the existing capabilities of Tata and the dynamic nature of a startup like 1mg. This role offers a great opportunity to scale up a business and contribute significantly to the strategic initiatives of Tata 1mg. If you are looking for a challenging and rewarding role that allows you to make a meaningful impact in the healthcare industry, Tata 1mg is the place to be. Apply now and be part of a team that is revolutionizing healthcare accessibility and affordability for all Indians.,

General information Country India State Telangana City Hyderabad Job ID 45923 Department Development Description & Requirements Job Summary: We are seeking a proactive Business Analyst to join our technology team. This role is ideal for MBA graduates with a specialization in Information Technology, Business Analytics who are eager to work at the intersection of business and technology. You will work closely with business stakeholders and technical teams to deliver effective IT solutions aligned with organizational goals. Key Responsibilities: Collaborate with business users to gather, analyze, and document business requirements. Translate business needs into detailed functional and technical specifications. Assist in preparing Business Requirement Documents (BRD), Functional Specification Documents (FSD), and user stories. Support project teams throughout the Software Development Life Cycle (SDLC), especially during requirements, testing, and implementation phases. Participate in Agile ceremonies such as sprint planning, daily stand-ups, and retrospectives. Support User Acceptance Testing (UAT) and help in defect tracking and resolution. Communicate effectively with developers, QA teams, and business stakeholders. Should be willing to work in collaboration with US-based teams and provide necessary support. Excellent proficiency in English, with strong written and verbal communication skills. Required Skills & Qualifications: MBA (Information Technology / Systems / Business Analytics) or equivalent. Strong understanding of business processes. Ability to prepare process flow diagrams and reports using tools such as Lucidchart is an advantage. Basic knowledge of SQL, APIs, ERP systems, or data analytics tools is an advantage. Familiarity with Agile methodologies and SDLC. Excellent communication, documentation, and stakeholder management skills. Proficiency in MS Office (Excel, Word, PowerPoint); knowledge of tools like Jira, Confluence is a plus. Analytical mindset with problem-solving capabilities. Preferred Skills: Internship or academic project experience in Business Analysis. Exposure on Procurement is plus Exposure to process modeling tools and UML diagrams. Ability to write clear documentation – BRD, FSD, user stories, test cases. About Infor Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. For more information visit www.infor.com Our Values At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future. We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

As an Associate Manager CX Process Design at PhonePe, you will be responsible for defining and enhancing the end-to-end customer handling experience across various touchpoints. Your role will involve designing efficient customer support flows, BOT workflows, and operational processes aimed at positively influencing business outcomes. Collaboration with cross-functional teams to drive automation, efficiency, and user satisfaction will be a key aspect of your responsibilities. Your primary responsibilities will include optimizing customer journeys by analyzing and identifying improvement opportunities, designing intuitive workflows across different channels, and developing support playbooks to enhance efficiency. Additionally, you will be involved in designing automation flows using BOT/AI technology to address common customer queries, improve efficiency, and enhance performance through continuous feedback and analysis. You will play a crucial role in streamlining existing processes to enhance key metrics such as First Response Time (FRT), Average Handling Time (AHT), and resolution accuracy. Utilizing a data-driven approach, you will conduct Voice of Customer (VOC) analysis, track relevant metrics, and leverage insights to drive process improvements that align with business objectives. Your ability to collaborate effectively with stakeholders from Product, Operations, Sales, and other internal teams will be essential in driving process changes that support broader business goals. Strong communication skills and a data-first mindset will enable you to engage with stakeholders at all levels, including leadership, to ensure alignment and successful execution of process enhancements. The ideal candidate for this role should possess a BTech or MBA from a Tier 1/2 institution, with at least 3 years of experience in CX/operations/process design, preferably in product-based startups, FinTechs, or quick commerce. You should have a proven track record of understanding customer journeys, designing and implementing processes, and utilizing tools like Lucidchart or Miro for flow mapping. Strong analytical, problem-solving skills, and expertise in BOT platforms will be advantageous for this role. Joining PhonePe offers you the opportunity to be part of one of India's most trusted fintech brands and contribute to the future of quick commerce with Pincode. Working alongside passionate and customer-centric peers, you will have the chance to lead impactful projects, grow in a high-performance culture, and enjoy competitive compensation and benefits in an empowering work environment. As a full-time employee at PhonePe, you will have access to a range of benefits including medical insurance, wellness programs, parental support, mobility benefits, retirement benefits, and other perks aimed at supporting your overall well-being and professional growth. Working at PhonePe promises a rewarding experience, with a focus on creativity, career advancement opportunities, and a supportive work environment conducive to personal and professional development.,

Line of Service Advisory Industry/Sector GPS X-Sector Specialism Operations Management Level Senior Associate Job Description & Summary At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. In business analysis at PwC, you will focus on analysing and interpreting data to provide strategic insights and recommendations for improving business performance. Your work will involve strong analytical skills and the ability to effectively communicate findings to stakeholders. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes forour clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences foreach other. Learn more about us. At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firms growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. Job Description & Summary: At PwC, our purpose is to build trust in society and solve important problems. Were a network of firms in 157 countries with more than 300,000 people who are committed to delivering quality in Assurance, Advisory and Tax services. ? Within Advisory, PwC has a large team that focus on transformation in Government through Digital inclusion. The open position is for a candidate who desires to work with government clients and bring about a change in society. A successful candidate will be expected to work pro-actively and effectively on multiple client engagements over the period of time and take ownership of the entire project delivery he/she entrusted with. Responsibilities: Project Location - Guwahati Lead end-to-end analysis of existing departmental processes, workflows and service delivery models within government setups. Drive detailed As-Is and To-Be process mapping, identifying high-impact opportunities for process simplification, automation and digitization. Design and oversee the implementation of Business Process Reengineering (BPR) strategies aligned with national e-Governance goals and standards. Guide cross-functional teams to convert reengineering outcomes into functional and system-level specifications. Facilitate stakeholder consultations, department workshops and user interviews to ensure inclusive and insight-driven process transformation. Develop comprehensive and high-quality documentation including process maps, SOPs, RFP content and strategic project reports. Collaborate with IT solution providers and internal tech teams to ensure alignment between re-engineered processes and system design. Contribute to impact assessments, change management planning and capacity-building programs for sustainable adoption within departments. Mandatory skill sets: Demonstrated experience in leading BPR initiatives in government or public sector transformation programs. Proficient in preparing As-Is / To-Be process maps, stakeholder reports, SOPs and strategic presentations. Strong command over process modeling tools such as MS Visio, Lucidchart, ARIS, or equivalent. Deep understanding of digital transformation in public service delivery (e.g., online services, workflow automation, MIS platforms). Strong communication, problem-solving, facilitation and client engagement skills, especially in multi-stakeholder environments. Preferred skill sets: Familiarity with national e-Governance initiatives such as NeGP, Digital India, NeSDA and Mission Mode Projects (eDistrict, Smart Cities, Health, Transport, etc.). Understanding of SeMT/PeMT models, policy evaluation and regulatory impact assessment. Exposure to change management, training design and capacity-building in government contexts. Hands-on experience with government consulting, particularly in BPR or GPR for e-Governance projects. Years of experience required: 7+ years Education qualification: Bachelors or Masters degree in Engineering, Information Technology, Public Policy, Management, or a related discipline. MBA / PGDM or a Masters in Public Administration / Public Policy (preferred). Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Master of Business Administration Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Business Process Re-Engineering (BPR) Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Administration, Business Analysis, Business Case Development, Business Data Analytics, Business Process Analysis, Business Process Modeling, Business Process Re-Engineering (BPR), Business Requirements Analysis, Business Systems, Communication, Competitive Analysis, Creativity, Embracing Change, Emotional Regulation, Empathy, Feasibility Studies, Functional Specification, Inclusion, Intellectual Curiosity, IT Project Lifecycle, Learning Agility + 19 more Desired Languages (If blank, desired languages not specified) Travel Requirements Available for Work Visa Sponsorship Government Clearance Required Job Posting End Date Show more Show less

Are you a high-performing Technical Product Manager with strategic vision and deep technical expertise? Do you want to work for a best-in-class, 100% remote organization with the brightest talent from around the world? If so, then keep reading… At Sparkrock, we help social benefit organizations—like nonprofits, school boards, and government agencies—reach their greatest potential through technology. Every day, over 150,000 people use our ERP and product platforms to work more efficiently, freeing up time and resources to focus on the good they want to achieve. As a Technical Product Manager, you will lead the end-to-end technical design of a sophisticated ERP product while collaborating with customers, sales, professional services, and engineering. This role involves more than writing specifications; it requires owning the vision for the solution and ensuring its success from idea to implementation. In this dynamic role, you’ll be empowered to combine technical creativity with product leadership, allowing you to take ownership of innovative projects that truly matter. You will work on products that create a tangible, positive impact on schools and will have the opportunity to design and implement solutions that incorporate AI, cloud, and other cutting-edge technologies, being at the forefront of technological advancements. Your work will not only involve a significant degree of autonomy but also foster collaboration with a passionate, mission-driven team, creating an environment where your ideas can flourish and make a real difference. If you’re passionate about delivering compelling customer experiences, big-picture architecture, and hands-on solutions , this role is for you! Responsibilities Requirement Gathering & Analysis: Collaborating with stakeholders to deeply understand business needs and translate them into technical requirements Solution Design: Creating architectural designs, workflows, and technical specifications that align with the product vision.Requirements Cross-functional collaboration: Work closely with developers, QA, and business teams to ensure technical feasibility and alignment Documentation: Writing detailed specs, diagrams, and documentation to support development, testing, and implementation Technical Validation: Conducting research and reviewing existing technologies to ensure the solution is optimal Iterative Review & Feedback: Engaging stakeholders in reviews and refining deliverables based on feedback Release Readiness: Ensuring all technical aspects of a solution are complete, documented, and communicated for seamless implementation Requirements Bachelor’s degree in Computer Science, Software Engineering, or a related field 5+ years in the software industry (as an architect, technical consultant, or developer) with at least 2 years as a Technical Product Manager Knowledge of .Net technologies, including C#, .Net Experience in designing scalable, secure, high-performing solutions Front-end technologies such as JavaScript frameworks like React, Angular, or Vue.js Back-end services, APIs, and RESTful architecture Familiarity with cloud-based architectures such as Azure or AWS Proficiency in creating data models, workflows, and architectural diagrams Tools Development tools (e.g., Visual Studio, Git, Azure DevOps) Diagramming tools (e.g., Visio, Lucidchart, or Miro) Agile tools (e.g., Jira, Confluence) Cloud services (e.g., Azure, AWS) Soft skills Communication: Exceptional ability to communicate complex technical ideas to both technical and non-technical audiences Collaboration: Skilled at working with cross-functional teams and managing stakeholder relationships Leadership: Confident in driving technical discussions and leading solution design initiatives Adaptability: Thrives in a fast-paced, dynamic environment with changing priorities Curiosity: Passionate about learning new technologies and solving challenging problems Nice to have Experience in the K12 education or Non-Profit sector Hands-on experience with ERP systems or financial management software Benefits We don’t call them perks; they’re just part of what makes working at Sparkrock great. We are 100% remote and global. Live your best life wherever that may be, and never lose out on career opportunities because of it Flexible work hours. We work asynchronously and don’t care when you’re online, just that you deliver great results and are there for our customers We are dedicated to your growth with consistent and meaningful feedback, support in achieving your personal career goals, and access to leading-edge tools, playbooks, and technology to amplify your experience Introductions to thought leaders in the space and webinars on cutting-edge tech hot topics Stipend to help set up your ideal home office Focus on culture: coffee chats, happy hours, cooking classes, book clubs, and more! We strive to build a team that reflects the diversity of the community we work in and encourage applications from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with disabilities.

APGM Key Responsibilities: Technical Architecture: Architect and design scalable, secure, and maintainable software systems using .NET Core , Java (Spring Boot) , SQL Server , and PostgreSQL . Define and document architecture blueprints, technical standards, and design patterns. Guide teams in implementing best practices across coding, performance tuning, security, and CI/CD. Conduct architecture and code reviews to ensure high quality and alignment with design intent. Evaluate and select appropriate frameworks, tools, and platforms. Solution Architecture: Engage with business and technology stakeholders to gather requirements and translate them into end-to-end solution designs. Create solution architecture diagrams, technical documentation, and data flow models. Design system integrations using APIs, messaging systems, and service-oriented architecture. Ensure alignment with enterprise architecture, security, and compliance guidelines. Make trade-off decisions between technical feasibility, cost, performance, and business value. Cloud & DevOps Leadership: Lead cloud-native design and migration strategies on AWS and Azure platforms. Utilize services like EC2, Lambda, S3, Azure App Services, Azure Functions , etc. Implement DevOps pipelines for continuous integration and delivery (e.g., Azure DevOps, GitHub Actions, Jenkins). Promote infrastructure as code (IaC) using tools like Terraform, CloudFormation , or ARM templates . Team Leadership & Mentorship: Mentor and guide developers, junior architects, and DevOps engineers. Drive architectural decision-making in Agile/Scrum settings. Collaborate with cross-functional teams including QA, product owners, and business analysts. Required Skills & Experience: 12+ years of software development and architecture experience. Strong hands-on experience with .NET (Core, ASP.NET MVC) and Java (Spring/Spring Boot) . In-depth knowledge of SQL Server , PostgreSQL , and schema optimization. Proven experience architecting on AWS and Azure . Expertise in microservices architecture , REST APIs, and containerization using Docker and Kubernetes . Deep understanding of security best practices, high availability, and performance tuning. Proficiency in Agile methodologies, architecture documentation tools (e.g., Lucidchart, ArchiMate, UML). Excellent communication and stakeholder management skills.

CX Strategist - JO CX CoE Are you a customer-focused team player and self-starter Are you a strategic thinker with a passion for CX and take initiative to transform data into meaningful customer impact About our Team The Global Researcher Support and Customer Experience team focuses on customer experience, transforming customer service into customer success.We take key responsibility for the experience that the Research Community has when interacting with Elsevier as well as their loyalty and enthusiasm to the Elsevier brand. About The Role The CX Strategist is responsible for identifying opportunities to enhance the customer experience, analyzing customer insights, and collaborating with cross-functional teams to develop impactful, customer-centric solutions in Journal Operations. This role will focus on designing and implementing strategies that improve the overall customer journey, ensuring seamless, engaging interactions aligned with business objectives. By combining data analysis with strategic planning, the CX Strategist will drive initiatives that enhance customer satisfaction, loyalty, and advocacy. They translate insights into impactful strategies, optimize customer interactions, and support business growth through improved retention and a customer-first approach. Responsibilities: Customer Insights & Data Analysis Analyze customer data from surveys, feedback, and CRM systems to identify key trends and pain points. Generate actionable insights that guide CX strategy and decision-making. Provide inputs to dashboards and reports to track customer behavior, and identify friction points. Provide data-driven insights to support strategic decisions and continuous improvement. Recommend improvements to customer journey mapping to optimize touchpoints for a seamless customer experience. Continuously review and provide inputs to journey maps based on changing customer needs and feedback. CX Strategy Development & Execution Design and implement CX strategies to enhance customer satisfaction, retention, and loyalty. Align CX initiatives with business goals and ensure cross-functional adoption. Evaluate the effectiveness of strategies through performance metrics and feedback.Monitor and report on CX KPIs like NPS, CSAT, and customer retention regularly. Identify gaps in performance and recommend corrective actions. Propose and implement innovative CX initiatives to enhance customer satisfaction. Stakeholder Collaboration & Communication Serve as a Single Point of Contact for all communications related to CX Analysis and strategy. Work collaboratively and conscientiously, and openly demonstrate a positive and constructive approach to feedback and conflict. Collaborate with Internal and External contacts to align CX efforts across departments. Present CX insights, strategies, and progress to key stakeholders clearly and effectively. Act as a CX advocate within the organization, driving customer-centric culture. Learning and development Stay updated on industry trends and best practices to drive CX strategy and innovation. Regularly research the latest CX trends, tools, and best practices through webinars, courses, and industry reports. Organize internal sessions to share new CX methodologies, tools, or case studies. Act as a mentor, guiding on data analysis, strategy formulation, and customer-centric thinking. Create knowledge bases/playbooks to standardize CX practices across teams. Work closely with cross functional teams to share and learn customer insights that drive strategic decisions. Requirements: Proven track record in delivering CX strategy improvements and programs Strong knowledge of industry best practices in quality control and customer-centric approaches Skilled in advanced data tools: Excel, SQL, Tableau, Power BI, Minitab, Google Analytics, Adobe Analytics Familiar with Lean, Six Sigma, Agile methodologies Green/Black belt certification preferred Proficient in statistical analysis (hypothesis testing, regression, ANOVA) and CX mapping tools (Miro, Confluence, Lucidchart) Degree educated with 5+ years in publishing or related fields, including 2-5 years in CX, Business Analysis, or Strategy role. Excellent stakeholder management and communication skills with a global, cross-functional mindset adaptable and collaborative, thriving in dynamic international environments while fostering teamwork and integrating diverse perspectives across regions. Detail-oriented, results-driven, with strong project management and data storytelling abilities. Work in a way that works for you We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive Working for You We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Comprehensive Health Insurance: Covers you, your immediate family, and parents. Enhanced Health Insurance Options: Competitive rates negotiated by the company. Group Life Insurance: Ensuring financial security for your loved ones. Group Accident Insurance: Extra protection for accidental death and permanent disablement. Flexible Working Arrangement: Achieve a harmonious work-life balance. Employee Assistance Program: Access support for personal and work-related challenges. Medical Screening: Your well-being is a top priority. Modern Family Benefits: Maternity, paternity, and adoption support. Long-Service Awards: Recognizing dedication and commitment. New Baby Gift: Celebrating the joy of parenthood. Subsidized Meals in Chennai: Enjoy delicious meals at discounted rates. Various Paid Time Off: Take time off with Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays. Free Transport pick up and drop from the home -office - home (applies in Chennai) About the Business A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. ----------------------------------------------------------------------- We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. .

BI Business Analyst Location: India (remote) Department: Business Intelligence Reports To: Global BI Director Employment Type: Full-Time / Remote Job Summary We are looking for a detail-oriented and business-focused BI Business Analyst to join our team. This role is ideal for someone who can bridge the gap between business needs and technical solutions, with a strong foundation in Power BI , SQL , and Excel , and a deep understanding of stakeholder engagement and data-driven decision-making. Key Responsibilities Stakeholder Engagement & Requirements Gathering Conduct interviews and workshops with business users to understand analytical needs. Translate business objectives into clear, structured, and actionable requirements. Technical Documentation for Data Engineering Identify data gaps and inconsistencies in the data warehouse. Create detailed specifications for new data sources, transformations, and metrics. BI Development Handoff Define changes to Power BI semantic models and data structures. Document dashboard requirements including KPIs, filters, visuals, and layout. Ensure alignment between business goals and technical implementation. Essential Skills & Qualifications Business Analysis & Communication Strong stakeholder management and facilitation skills. Ability to translate vague or high-level business needs into structured requirements. Experience with user stories, acceptance criteria, and process mapping. Data & BI Knowledge Solid understanding of data warehousing concepts (e.g., star schema, ETL). Familiarity with Power BI, especially semantic models and DAX. Ability to read and interpret data models and SQL queries (writing complex queries is a plus). Documentation & Specification Writing Proven experience writing: Functional specifications for BI dashboards. Technical specifications for data engineering teams. Data dictionaries and mapping documents. Tools & Technologies Power BI (especially Power BI Service and semantic layer). Jira, Confluence, or similar tools for documentation and task tracking. SQL (basic to intermediate proficiency). Excel, Visio, or Lucidchart for process and data flow diagrams. Preferred Qualifications Experience working in Agile or Scrum environments. Exposure to cloud data platforms (e.g., Azure, AWS, GCP). Familiarity with data governance and data quality best practices. About The Company IWG has been at the forefront of flexible working for over 35 years. With nearly 4,000 locations around the globe, spanning brands including Regus, Spaces, Signature and HQ, we have made it possible for businesses of all sizes to make the transition to hybrid working, empowering employees to work wherever and whenever is most convenient. We help more than 8 million people and their businesses to work more productively, supported by a choice of professional, inspiring and collaborative workspaces, communities and services. As the world’s leading provider of hybrid work solutions, with four times the number of locations compared to its nearest competitor, IWG is already working with over 80% of the Fortune 500 and counts businesses including Amazon, Netflix, EY and Uber amongst its customers. Companies of all sizes are shifting to flexible working to lower costs, improve employee retention and lower their carbon emissions. The flexible workspace is expected to grow by 600% by 2023, when 30% of all office space will be hybrid. We are growing our network faster than ever to keep up with demand from customers as we work towards our goal of reaching 30,000 centres. Carbon Neutral Workplaces IWG’s purpose of helping everyone have a great day at work, while protecting people and the planet is at the heart of everything we do. We are proud to supply all of our customers worldwide with carbon neutral workplaces, and we have a strong climate action plan in place to help us achieve our objective of Net Zero emissions by 2040. Leading Employer Award IWG is proud to be the recipient of a Leading Employer Award ongoing since 2022. Awarded exclusively to the top 1% of employers, the accolade is testament to our diverse global workforce and the role everyone plays in bringing our purpose, culture and values to life, every single day. Join us at https://careers.iwgplc.com/home

Educational Requirements MCA,MTech,Master of Business Administration,Bachelor of Engineering,BCA,BTech Service Line Cloud & Infrastructure Services Responsibilities Enterprise Infrastructure Automation Strategy and Roadmap: Develop and maintain the enterprise infrastructure automation strategy and roadmap, aligning it with business goals, IT objectives, and the specific needs of our operations. Identify key areas within compute, storage, network, virtualization, cloud, and data centers that can benefit from automation. Define automation goals, KPIs, and metrics to measure the success of automation initiatives within our infrastructure. Evaluate emerging automation technologies and trends relevant to our technology landscape and recommend their adoption. Design and architect end-to-end automation solutions for various enterprise infrastructure domains, ensuring scalability, reliability, security, and maintainability within our environment. Define enterprise-wide automation standards, best practices, and guidelines for scripting, infrastructure-as-code (IaC), configuration management, and orchestration within our IT organization. Select and standardize automation tools and platforms (e.g., Ansible, Terraform, Python, PowerShell, cloud-native automation services) suitable for our diverse infrastructure in. Develop reusable automation frameworks, modules, and templates to promote consistency and efficiency across automation efforts Provide architectural guidance and support to infrastructure engineering and operations teams during the implementation and deployment of automation solutions. Ensure adherence to automation standards and best practices throughout the automation lifecycle within our operations. Participate in project reviews to ensure alignment with the overall enterprise infrastructure automation architecture. Establish and maintain governance processes for automation scripts, workflows, and infrastructure-as-code within our IT environment. Additional Responsibilities: Working experience in IT Service Management Experience in implementation of automation driving applications in remote delivery setup. Good business and operational acumen to articulate business benefits of Automation. Fluent spoken and written English. Self-driven and creative Strongly proactive and with high problem-solving skills Technical and Professional Requirements: Strong understanding of enterprise architecture frameworks and methodologies (e.g., TOGAF, Zachman). Deep technical knowledge of various global infrastructure technologies and vendors. Experience with cloud computing platforms (AWS, Azure, GCP) and hybrid cloud architectures. Solid understanding of security principles and best practices in a global enterprise environment. Deep understanding of Infra components Platform, Middleware, Storage & Backup for both On-prem and Cloud Experience in Monitoring and Orchestration tools Modelling software: MS Visio, Lucid Chart or similar, for Architecture diagrams, visualization purpose, and demonstrate workflow of automated solutions. Preferred Skills: Technology->Infrastructure-Transformation->Automation and Provisioning Tools Technology->Infrastructure-Transformation->Infrastructure-Transformation - ALL Technology->DevOps->DevOps Architecture Consultancy Technology->Enterprise Architecture->Digital Architecture Technology->Machine Learning->AI/ML Solution Architecture and Design

As a Database Designer/Administrator with Erwin experience, you will be responsible for designing, managing, optimizing, and securing databases to ensure high availability, performance, and compliance for TnD Project applications. Your primary focus will be on operational database management, data modeling, automation, backup strategies, query optimization, and system observability. You will collaborate closely with Database Architects, DevOps Teams, and Security Engineers to achieve the following objectives: Design and manage logical and physical data models using Erwin Data Modeler to ensure scalable and optimized database structures. Work with Database Architects to implement schema design changes, define data relationships, and optimize indexing strategies. Implement high availability (HA) and disaster recovery (DR) strategies for mission-critical databases to ensure data resilience and continuity during unforeseen events. Monitor and optimize database performance, indexing, and query execution by utilizing advanced analytics tools for proactive analysis and tuning. Automate database provisioning, patching, and maintenance workflows using Infrastructure as Code (IaC) to streamline operational tasks and enhance efficiency. Ensure security best practices and compliance with industry standards such as SOC2, GDPR, and internal IT audit policies by implementing access control, encryption measures, and regular security patching. In addition, you will be expected to work collaboratively with Database Architects, DevOps Engineers, and Security Teams to implement scalable database solutions, support developers in optimizing SQL queries, manage schema changes efficiently, and ensure compliance with regulatory and IT policies. Your success in this role will be measured by your ability to optimize database performance and reliability for TnD applications, establish secure and compliant data management strategies, automate database maintenance workflows, and proactively monitor and optimize costs for efficient resource utilization. If you have 5+ years of experience in database technologies such as AWS Aurora (PostgreSQL), Oracle DB, Redis, and DynamoDB, along with proficiency in tools like Erwin Data Modeler, Lucidchart, and query performance monitoring tools, we encourage you to apply for this challenging opportunity in Bangalore with a leading IT company. Kindly share your resume along with your current CTC, expected CTC, and notice period for our review. Thank you for considering this role. Best regards, Tanushree Kumar Human Resources,

Role: Frontend Developer Location: Remote About the Role We are seeking a skilled Frontend Developer to join our Content, Communication & Collaboration team. In this role, you’ll build and maintain custom features, automations, and integrations across internal tools and platforms like Slack, Zoom, Vizzlo, LucidChart, and more. You will work cross-functionally with stakeholders to enhance usability, introduce real-time capabilities, and support system-level improvements that streamline digital collaboration across the organization. Key Responsibilities Design & Development • Design and develop custom applications and integrations within digital workplace platforms (e.g., Slack, Zoom, intranet portals). • Write clean, maintainable, and scalable code using JavaScript/Node.js and other relevant technologies. • Build and maintain RESTful APIs and develop robust frontend components. • Create user-friendly interfaces and intuitive experiences across collaboration tools. • Build real-time dashboards and messaging features using platforms like Vizzlo and LucidSpark. Platform Management & Support • Assist with configuration and administration of tools like Microsoft 365, SharePoint, Teams, and other collaboration solutions. • Monitor, debug, and resolve issues in live applications. • Participate in system maintenance, upgrades, and patching cycles. Collaboration & Innovation • Work closely with business analysts, engineers, and stakeholders to gather requirements and translate them into functional solutions. • Evaluate emerging technologies to enhance the digital workplace ecosystem. • Contribute to establishing best practices and development standards. Testing & Quality Assurance • Design and execute unit and integration tests. • Participate in code reviews and user acceptance testing (UAT). • Ensure delivery of stable and performant solutions through continuous improvement. Documentation & Training • Maintain detailed technical documentation for applications, integrations, and workflows. • Create user guides and internal training resources. Security & Compliance • Ensure all development aligns with internal security protocols and industry best practices. • Collaborate with security and compliance teams to address any concerns related to data handling or access. Required Qualifications • 4–6 years of professional experience in frontend development or system integration. • Strong proficiency in JavaScript and Node.js; familiarity with Slack/Zoom SDKs is a plus. • Understanding of OAuth2 workflows, API authentication, and RESTful service design. • Experience working with collaboration and visualization tools like LucidChart, LucidSpark, and Vizzlo. • Strong grasp of UI/UX principles and ability to translate business needs into functional, engaging interfaces. • Ability to work independently and deliver quality solutions on tight timelines. Preferred Qualifications • Experience with real-time communication systems or chat-based platforms. • Familiarity with Adobe Creative Suite or similar tools for UI mockups. • Prior experience working in cross-functional Agile teams.

The Business Analyst role focuses on utilizing data, statistical analysis, and reporting to investigate and analyze business performance. By providing insights and recommendations, you will play a key role in driving improvements to enhance overall performance. Your responsibilities will include identifying, designing, and implementing operational processes and systems to improve efficiency and effectiveness across departments. It is crucial to ensure that these processes are scalable, efficient, and aligned with the organization's business goals. Collaboration with department heads such as sales, marketing, finance, and product teams will be essential to meet various business requirements effectively. You will also be responsible for analyzing business performance data, identifying trends, challenges, and opportunities, and providing actionable insights to senior leadership through regular reports. Effective planning and optimal allocation of resources to meet business demands and objectives will be a key aspect of your role. Monitoring day-to-day business operations to identify bottlenecks, inefficiencies, and risks, and implementing solutions to enhance workflow and productivity will also be part of your responsibilities. Managing the device budget, ensuring spending aligns with organizational goals, and strategic priorities will be crucial. Identifying and mitigating operational risks by developing and implementing contingency plans will be essential for effective risk management. Maintaining relationships with key vendors and service providers to ensure service levels are met and contracts are negotiated effectively will also fall under your purview. Additionally, fostering a culture of continuous improvement by identifying new tools, technologies, and methodologies to enhance operations will be expected. Key Skills Required: - Experience with SQL or other data analysis tools. - Proficiency in business analysis tools such as Microsoft Visio, Lucidchart, and Microsoft Office Suite (Word, Excel, PowerPoint). - Strong documentation skills to create clear and detailed business requirements, process flows, and reports. - Experience with data visualization and reporting tools like Tableau and Google Data Studio. Education: Applicants must have an engineering academic background with a specialization in data science. Join Us: Join our team with a shared vision of bringing half a billion Indians into the mainstream economy. We are committed to democratizing credit for deserving consumers and merchants, backed by our significant user base and data ecosystem. Be a part of India's largest digital lending story and contribute to our collective success. Compensation: If you are the right fit for this role, we believe in creating wealth for you. Embrace the opportunity to be part of a significant narrative and contribute to our mission of shaping India's digital economy.,

Line of Service Advisory Industry/Sector Not Applicable Specialism Salesforce Management Level Manager Job Description & Summary A career within Salesforce Consulting services, will provide you with the opportunity to help our clients leverage Salesforce technology to enhance their customer experiences, enable sustainable change, and drive results. We focus on understanding our client’s challenges and developing custom solutions powered by Salesforce to transform their sales, service and marketing capabilities by exploring data and identifying trends, managing customer life cycles, strategically building and leveraging online communities, driving employee engagement and collaboration, and connecting directly with channel partners to share goals, objectives, and activities in a secure, branded location. Manage 1 or more Projects or Programs • Apply project methodologies as needed - mainly Waterfall, Agile, Hybrids • Monitor and remain within the project Budget • Project scope management and scope change controls as needed with the aim to remain within the agreed budget of the delivery • Liaise regularly with internal and external stakeholders on progress, status, challenges etc. • Plan a project, this does include setting of Milestones, defining Roles and Responsibilities (RACI) and timelines in accordance with the needs of the client. • Lead and motivate your internal project team • Keep your project(s) on track • Identify Risks and Issues during the project and take appropriate actions to mitigate them to reduce likelihood on project impact (costs, time, resources) • Ensure Delivery standards and practises are met by you and all members of the project team • Use IT systems to keep track of resources and project progress, e.g. LucidChart, Smartsheet etc. • Evaluate the success of the project and aim to achieve a 4.5 max during CSAT's and share lessons or best practise with the wider delivery team • Carry out project exit/closure activities • Participate in interviewing candidates for team growth. • Manage day-to-day operational aspects of the project(s) • Help upskill members of the delivery team on delivery standards • Escalate challenges to the relevant delivery mng/head • Be point of contact for your project team and resolve any blockers the team is encountering • Build a good relationship with Stakeholders, this will be the client but also 3rd party solution providers • Keep existing certifications up to date in a timely manner (within 1 month) as soon as refresher/maintenance exams become available (Salesforce and other as applicable) • Keep up to date with technical trends and obtain relevant certifications on Salesforce, and other tools as agreed with your line manager Minimum Certifications • Salesforce Admin • Salesforce Sales & Service Cloud • A project management certification (e.g. Prince2, Scrum, PMP or other) • 1 or more Superbadges per quarter Required Skills Salesforce.com Optional Skills Desired Languages (If blank, desired languages not specified) Travel Requirements Available for Work Visa Sponsorship? Government Clearance Required? Job Posting End Date

Line of Service Advisory Industry/Sector Not Applicable Specialism Salesforce Management Level Senior Manager Job Description & Summary A career within Salesforce Consulting services, will provide you with the opportunity to help our clients leverage Salesforce technology to enhance their customer experiences, enable sustainable change, and drive results. We focus on understanding our client’s challenges and developing custom solutions powered by Salesforce to transform their sales, service and marketing capabilities by exploring data and identifying trends, managing customer life cycles, strategically building and leveraging online communities, driving employee engagement and collaboration, and connecting directly with channel partners to share goals, objectives, and activities in a secure, branded location. Program Manager • Manage 1 or more Projects or Programs • Apply project methodologies as needed - mainly Waterfall, Agile, Hybrids • Monitor and remain within the project Budget • Project scope management and scope change controls as needed with the aim to remain within the agreed budget of the delivery • Liaise regularly with internal and external stakeholders on progress, status, challenges etc. • Plan a project, this does include setting of Milestones, defining Roles and Responsibilities (RACI) and timelines in accordance with the needs of the client. • Lead and motivate your internal project team • Keep your project(s) on track • Identify Risks and Issues during the project and take appropriate actions to mitigate them to reduce likelihood on project impact (costs, time, resources) • Ensure Delivery standards and practises are met by you and all members of the project team • Use IT systems to keep track of resources and project progress, e.g. LucidChart, Smartsheet etc. • Evaluate the success of the project and aim to achieve a 4.5 max during CSAT's and share lessons or best practise with the wider delivery team • Carry out project exit/closure activities • Participate in interviewing candidates for team growth. • Manage day-to-day operational aspects of the project(s) • Help upskill members of the delivery team on delivery standards • Escalate challenges to the relevant delivery mng/head • Be point of contact for your project team and resolve any blockers the team is encountering • Build a good relationship with Stakeholders, this will be the client but also 3rd party solution providers • Keep existing certifications up to date in a timely manner (within 1 month) as soon as refresher/maintenance exams become available (Salesforce and other as applicable) • Keep up to date with technical trends and obtain relevant certifications on Salesforce, and other tools as agreed with your line manager Minimum Certifications • Salesforce Admin • Salesforce Sales & Service Cloud • A project management certification (e.g. Prince2, Scrum, PMP or other) • 1 or more Superbadges per quarter Mandatory skill sets- Program / Delivery Manager Year of experience required- 11+ Qualifications- B.E / B.Tech / MCA Required Skills Program Delivery Management Optional Skills Desired Languages (If blank, desired languages not specified) Travel Requirements Available for Work Visa Sponsorship? Government Clearance Required? Job Posting End Date

Powersonic - Join Us in Powering the Future! Our mission at Powersonic is to help power the products of the future and make everyone fall in love with great hardware, great engineering, and great design. This mission is super exciting, but there's still a lot to do—and that's exactly where you come in! Role Description This is a full-time, on-site role for a Document Control Specialist. You will be responsible for capturing, creating, and managing all process-related documentation across departments to promote operational clarity, consistency, and compliance. You will: Document current operational and administrative processes across functions such as Production, QA, Logistics, Sales, and Finance. Create new SOPs and documentation where none exist by collaborating with department stakeholders and observing processes. Standardize and update all existing documentation for 2025 with a focus on clarity, accuracy, and usability. Design comprehensive training materials, onboarding guides, and process manuals for new hires and cross-functional training. Maintain a centralized document control system (digital and/or physical) ensuring ease of access and security. Manage version control and documentation approval workflows with proper traceability. Collaborate with department leads to ensure documented procedures reflect actual practices and adhere to internal standards. You have: Excellent written communication and editing skills. Proficiency in process mapping and document design tools (e.g., Microsoft Word, Excel, Lucidchart, Visio). Strong attention to detail and the ability to work independently. Experience in SOP creation, ISO/document control systems, or training content development. Confidence in interviewing SMEs and translating complex information into simple, standardized documents. Strong organizational skills and ability to manage multiple documentation streams simultaneously. Extra points if you also: Have experience working in a manufacturing or quality-driven environment. Understand ISO standards, document lifecycle management, and audit requirements. Are comfortable using cloud-based storage and versioning platforms. Why you'll love working with us: Collaborate with global teams across 4 continents. Play a key role in operational transformation and knowledge enablement. Opportunity to build from the ground up with high ownership. Access to training, growth, and career advancement opportunities. Sounds like you? Let’s chat. At Powersonic, we take personal matters very seriously and strive to be neutral in our hiring process. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, age, disability status, or any other legally protected characteristics. We pride ourselves on fostering a diverse and inclusive workplace. Job Types: Full-time, Permanent Pay: From ₹20,000.00 per month Benefits: Health insurance Paid sick time Paid time off Provident Fund Ability to commute/relocate: Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: Document management: 2 years (Required) Location: Coimbatore, Tamil Nadu (Required) Work Location: In person

You will be responsible for assisting in project execution, enhancing team collaboration, and ensuring seamless workflow management at Vineforce IT Services Pvt. Ltd. The ideal candidate should possess strong organizational skills, experience in project coordination and management, and a solid understanding of Agile methodologies. Qualifications & Experience: - Bachelor's degree in Computer Science (CSE) or a related field. - Completion of 6 months training in project coordination and management. - Strong organizational and time-management skills. - Detail-oriented with excellent task prioritization abilities. Key Skills: - Knowledge of Agile methodologies. - Proficiency in Scrum, Lucidchart, Presentation skills, and Time Management. - Strong teamwork and collaboration skills. - Ability to work efficiently in a fast-paced, deadline-driven environment. - Problem-solving mindset with a proactive approach. Interview Process: - Mode: In-Person Only. This is a full-time position suitable for freshers or individuals looking for an internship opportunity. The work location is in person.,

ASEC Engineers – A Verdantas Company is seeking a highly analytical and detail-oriented technical business analyst (comfortable working in the US Eastern Time Zone) with a strong focus on IT infrastructure to join our Global Infrastructure & Cloud Operations team. This role will be instrumental in documenting the current and future state of our IT environment, working closely with project managers, architects, and engineering teams to gather requirements, create system diagrams, and define operational processes. The ideal candidate will have a solid understanding of enterprise IT infrastructure, excellent communication skills, and a passion for translating complex technical environments into clear, actionable documentation. Key Responsibilities: A. Requirements Gathering & Analysis Collaborate with project managers, architects, and stakeholders to gather and analyze business and technical requirements. Conduct interviews, workshops, and document reviews to understand infrastructure needs and project goals. Translate business requirements into functional and technical specifications. This role requires a close alignment and collaboration with the US Eastern Time Zone. B. Documentation & Visualization Create and maintain detailed documentation of current and future state infrastructure, including: Network diagrams System architecture diagrams Data flow diagrams Process and workflow documentation Develop standard operating procedures (SOPs), runbooks, and knowledge base articles. Ensure documentation is version-controlled, accessible, and aligned with organizational standards. C. Project Support Support infrastructure and cloud-related projects by providing clear documentation and analysis. Assist in defining project scope, objectives, and deliverables from a technical documentation perspective. Participate in project meetings and provide updates on documentation progress and gaps. D. Collaboration & Communication Act as a liaison between technical teams and business stakeholders. Facilitate communication across cross-functional teams to ensure alignment on infrastructure changes and documentation needs. Present findings and documentation to technical and non-technical audiences. E. Quality Assurance & Compliance Ensure documentation meets internal quality standards and compliance requirements. Support audits and risk assessments by providing accurate and up-to-date documentation. Identify opportunities for process improvement and standardization. Qualifications: A. Required: Bachelor’s degree in information technology, computer science, or a related field. 5+ years of experience as a technical business analyst, systems analyst, or infrastructure documentation role. Strong understanding of IT infrastructure components (servers, storage, networking, cloud, and virtualization). Proficiency with diagramming and documentation tools (e.g., Microsoft Visio, Lucidchart, Draw.io, and Confluence). Excellent written and verbal communication skills. Strong analytical and problem-solving abilities. B. Preferred: Experience with cloud platforms (Azure, AWS, GCP). Familiarity with ITIL, COBIT, or other IT governance frameworks. Experience working in Agile or hybrid project environments. Knowledge of enterprise architecture frameworks (e.g., TOGAF). Key Competencies: Attention to detail Technical curiosity Stakeholder management Process orientation Adaptability and initiative Ready to Build the Future with Us? “ Join us at ASEC Engineers, a Verdantas Company , and make a meaningful impact—professionally and environmentally. Be part of a visionary team driving innovation, sustainability, and transformative solutions that shape the future .”

Job Title: Salesforce Techno Functional Analyst and Consultant - S&C GN Software & Platforms Management Level: Level 09 - Consultant / Level 11 - Analyst Location: Bangalore / Gurgaon / Hyderabad / Mumbai Experience: For Consultant, Minimum 6 years of professional experience with at least 4-6 years as a Salesforce techno functional consultant . For Analyst, Minimum 4 years of professional experience with at least 2-4 years as a Salesforce techno functional consultant . Extensive experience in Salesforce implementation and enhancements . Demonstrated leadership in delivering Salesforce solutions across the entire project lifecycle (pre-implementation to post-implementation). Experience working with large technology firms, consulting, or system integrators is highly preferred. Job Summary : We are seeking a Salesforce Techno-Functional Consultant to drive the adoption, optimization, and enhancement of Salesforce solutions within the Software & Platform industry group. The ideal candidate will be passionate about leveraging Salesforce's capabilities across various clouds (Sales, Service, Marketing, Experience, Communications, Media, Ecommerce) to deliver impactful business transformations. In this role, you will design, implement, and optimize Salesforce solutions , collaborate closely with clients and stakeholders, and contribute to the firm's Salesforce strategy and offerings. This is a unique opportunity to influence Salesforce adoption across global tech enterprises and help build future-ready capabilities. Roles & Responsibilities: Lead client engagements to design, develop, and implement tailored Salesforce solutions across various clouds (Sales, Service, Marketing, Experience, Communications, Media, Ecommerce). Collaborate with clients and market units to define business cases, transformation roadmaps, and target operating models for Salesforce initiatives. Advise mid- to senior-level stakeholders on leveraging Salesforce for innovation and efficiency. Drive end-to-end Salesforce project implementations, covering pre-implementation, discovery, design, development, and post-implementation phases. Facilitate workshops and deliver solutions using Salesforce capabilities , including Vlocity (EPC/CPQ/CLM/OM) and Einstein Analytics. Develop business requirements, user stories, and specifications, and configure Salesforce (triggers, process builders, flows). Recommend features, improvements, and best practices to optimize Salesforce usage and adoption. Apply agile methodologies (Scrum, SAFe, Kanban) and tools like JIRA, Confluence, and MS Project for project delivery. Manage delivery processes, ensure service quality, and support transformation initiatives with effective governance. Support business development activities through proposals, client presentations, RFP responses, and proof of concept creation. Stay ahead of Salesforce trends and translate them into actionable consulting offerings. Must-have skills: Proven expertise in Salesforce strategy, architecture, and implementation across various clouds (Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud). Hands-on experience with Salesforce configuration (triggers, process builders, flows) and integration technologies. Strong business acumen with the ability to translate Salesforce solutions into tangible business value. Track record of managing complex client engagements end-to-end. Excellent stakeholder management and communication skills (mid- to senior-level and technical teams). Strong project leadership and team management capabilities, with experience applying agile methodologies (Scrum, SAFe, Kanban). Strong oral communication skills and writing skills - experience of producing high caliber reports, papers, and presentations. Good to have skills: Experience in Salesforce Comms Cloud, Media Cloud & Ecommerce Cloud . Salesforce Certifications such as Admin, Sales Cloud Consultant, Service Cloud Consultant, CPQ Specialist, or Experience Cloud Consultant. Experience in Salesforce value architecting, business case preparation, value realization . Familiarity with DevOps and Release Management for Salesforce deployments. Experience in strategy and business/technology consulting role conversant with process improvement, cost optimization, customer analytics, and experience management. Experience of working with Visio, Jira, Lucid chart, Rally, or similar tools. Additional Information: This role offers exposure to transformative Salesforce projects with key G2000 clients. Travel may be required based on client engagements. Hybrid work model with flexibility based on project needs. Opportunities to co-create with leaders and shape innovative solutions leveraging emerging technologies. Personalized training modules to develop your strategy & consulting acumen, industry knowledge, and capabilities. About Our Company | Accenture Qualification Educational Qualification: B.Tech/BE + MBA (top-tier institutes)

Job Title: Salesforce Techno Functional Analyst and Consultant - S&C GN Software & Platforms Management Level: Level 09 - Consultant / Level 11 - Analyst Location: Bangalore / Gurgaon / Hyderabad / Mumbai Experience: For Consultant, Minimum 6 years of professional experience with at least 4-6 years as a Salesforce techno functional consultant . For Analyst, Minimum 4 years of professional experience with at least 2-4 years as a Salesforce techno functional consultant . Extensive experience in Salesforce implementation and enhancements . Demonstrated leadership in delivering Salesforce solutions across the entire project lifecycle (pre-implementation to post-implementation). Experience working with large technology firms, consulting, or system integrators is highly preferred. Job Summary : We are seeking a Salesforce Techno-Functional Consultant to drive the adoption, optimization, and enhancement of Salesforce solutions within the Software & Platform industry group. The ideal candidate will be passionate about leveraging Salesforce's capabilities across various clouds (Sales, Service, Marketing, Experience, Communications, Media, Ecommerce) to deliver impactful business transformations. In this role, you will design, implement, and optimize Salesforce solutions , collaborate closely with clients and stakeholders, and contribute to the firm's Salesforce strategy and offerings. This is a unique opportunity to influence Salesforce adoption across global tech enterprises and help build future-ready capabilities. Roles & Responsibilities: Lead client engagements to design, develop, and implement tailored Salesforce solutions across various clouds (Sales, Service, Marketing, Experience, Communications, Media, Ecommerce). Collaborate with clients and market units to define business cases, transformation roadmaps, and target operating models for Salesforce initiatives. Advise mid- to senior-level stakeholders on leveraging Salesforce for innovation and efficiency. Drive end-to-end Salesforce project implementations, covering pre-implementation, discovery, design, development, and post-implementation phases. Facilitate workshops and deliver solutions using Salesforce capabilities , including Vlocity (EPC/CPQ/CLM/OM) and Einstein Analytics. Develop business requirements, user stories, and specifications, and configure Salesforce (triggers, process builders, flows). Recommend features, improvements, and best practices to optimize Salesforce usage and adoption. Apply agile methodologies (Scrum, SAFe, Kanban) and tools like JIRA, Confluence, and MS Project for project delivery. Manage delivery processes, ensure service quality, and support transformation initiatives with effective governance. Support business development activities through proposals, client presentations, RFP responses, and proof of concept creation. Stay ahead of Salesforce trends and translate them into actionable consulting offerings. Must-have skills: Proven expertise in Salesforce strategy, architecture, and implementation across various clouds (Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud). Hands-on experience with Salesforce configuration (triggers, process builders, flows) and integration technologies. Strong business acumen with the ability to translate Salesforce solutions into tangible business value. Track record of managing complex client engagements end-to-end. Excellent stakeholder management and communication skills (mid- to senior-level and technical teams). Strong project leadership and team management capabilities, with experience applying agile methodologies (Scrum, SAFe, Kanban). Strong oral communication skills and writing skills - experience of producing high caliber reports, papers, and presentations. Good to have skills: Experience in Salesforce Comms Cloud, Media Cloud & Ecommerce Cloud . Salesforce Certifications such as Admin, Sales Cloud Consultant, Service Cloud Consultant, CPQ Specialist, or Experience Cloud Consultant. Experience in Salesforce value architecting, business case preparation, value realization . Familiarity with DevOps and Release Management for Salesforce deployments. Experience in strategy and business/technology consulting role conversant with process improvement, cost optimization, customer analytics, and experience management. Experience of working with Visio, Jira, Lucid chart, Rally, or similar tools. Additional Information: This role offers exposure to transformative Salesforce projects with key G2000 clients. Travel may be required based on client engagements. Hybrid work model with flexibility based on project needs. Opportunities to co-create with leaders and shape innovative solutions leveraging emerging technologies. Personalized training modules to develop your strategy & consulting acumen, industry knowledge, and capabilities. About Our Company | Accenture Qualification Educational Qualification: B.Tech/BE + MBA (top-tier institutes)

Job Title: Salesforce Techno Functional Analyst and Consultant - S&C GN Software & Platforms Management Level: Level 09 - Consultant / Level 11 - Analyst Location: Bangalore / Gurgaon / Hyderabad / Mumbai Experience: For Consultant, Minimum 6 years of professional experience with at least 4-6 years as a Salesforce techno functional consultant . For Analyst, Minimum 4 years of professional experience with at least 2-4 years as a Salesforce techno functional consultant . Extensive experience in Salesforce implementation and enhancements . Demonstrated leadership in delivering Salesforce solutions across the entire project lifecycle (pre-implementation to post-implementation). Experience working with large technology firms, consulting, or system integrators is highly preferred. Job Summary : We are seeking a Salesforce Techno-Functional Consultant to drive the adoption, optimization, and enhancement of Salesforce solutions within the Software & Platform industry group. The ideal candidate will be passionate about leveraging Salesforce's capabilities across various clouds (Sales, Service, Marketing, Experience, Communications, Media, Ecommerce) to deliver impactful business transformations. In this role, you will design, implement, and optimize Salesforce solutions , collaborate closely with clients and stakeholders, and contribute to the firm's Salesforce strategy and offerings. This is a unique opportunity to influence Salesforce adoption across global tech enterprises and help build future-ready capabilities. Roles & Responsibilities: Lead client engagements to design, develop, and implement tailored Salesforce solutions across various clouds (Sales, Service, Marketing, Experience, Communications, Media, Ecommerce). Collaborate with clients and market units to define business cases, transformation roadmaps, and target operating models for Salesforce initiatives. Advise mid- to senior-level stakeholders on leveraging Salesforce for innovation and efficiency. Drive end-to-end Salesforce project implementations, covering pre-implementation, discovery, design, development, and post-implementation phases. Facilitate workshops and deliver solutions using Salesforce capabilities , including Vlocity (EPC/CPQ/CLM/OM) and Einstein Analytics. Develop business requirements, user stories, and specifications, and configure Salesforce (triggers, process builders, flows). Recommend features, improvements, and best practices to optimize Salesforce usage and adoption. Apply agile methodologies (Scrum, SAFe, Kanban) and tools like JIRA, Confluence, and MS Project for project delivery. Manage delivery processes, ensure service quality, and support transformation initiatives with effective governance. Support business development activities through proposals, client presentations, RFP responses, and proof of concept creation. Stay ahead of Salesforce trends and translate them into actionable consulting offerings. Must-have skills: Proven expertise in Salesforce strategy, architecture, and implementation across various clouds (Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud). Hands-on experience with Salesforce configuration (triggers, process builders, flows) and integration technologies. Strong business acumen with the ability to translate Salesforce solutions into tangible business value. Track record of managing complex client engagements end-to-end. Excellent stakeholder management and communication skills (mid- to senior-level and technical teams). Strong project leadership and team management capabilities, with experience applying agile methodologies (Scrum, SAFe, Kanban). Strong oral communication skills and writing skills - experience of producing high caliber reports, papers, and presentations. Good to have skills: Experience in Salesforce Comms Cloud, Media Cloud & Ecommerce Cloud . Salesforce Certifications such as Admin, Sales Cloud Consultant, Service Cloud Consultant, CPQ Specialist, or Experience Cloud Consultant. Experience in Salesforce value architecting, business case preparation, value realization . Familiarity with DevOps and Release Management for Salesforce deployments. Experience in strategy and business/technology consulting role conversant with process improvement, cost optimization, customer analytics, and experience management. Experience of working with Visio, Jira, Lucid chart, Rally, or similar tools. Additional Information: This role offers exposure to transformative Salesforce projects with key G2000 clients. Travel may be required based on client engagements. Hybrid work model with flexibility based on project needs. Opportunities to co-create with leaders and shape innovative solutions leveraging emerging technologies. Personalized training modules to develop your strategy & consulting acumen, industry knowledge, and capabilities. About Our Company | Accenture Qualification Educational Qualification: B.Tech/BE + MBA (top-tier institutes)

Powersonic - Join Us in Powering the Future! Our mission at Powersonic is to help power the products of the future and make everyone fall in love with great hardware, great engineering, and great design. This mission is super exciting, but there's still a lot to do—and that's exactly where you come in! Role Description This is a full-time, on-site role for a Document Control Specialist. You will be responsible for capturing, creating, and managing all process-related documentation across departments to promote operational clarity, consistency, and compliance. You will: Document current operational and administrative processes across functions such as Production, QA, Logistics, Sales, and Finance. Create new SOPs and documentation where none exist by collaborating with department stakeholders and observing processes. Standardize and update all existing documentation for 2025 with a focus on clarity, accuracy, and usability. Design comprehensive training materials, onboarding guides, and process manuals for new hires and cross-functional training. Maintain a centralized document control system (digital and/or physical) ensuring ease of access and security. Manage version control and documentation approval workflows with proper traceability. Collaborate with department leads to ensure documented procedures reflect actual practices and adhere to internal standards. You have: Excellent written communication and editing skills. Proficiency in process mapping and document design tools (e.g., Microsoft Word, Excel, Lucidchart, Visio). Strong attention to detail and the ability to work independently. Experience in SOP creation, ISO/document control systems, or training content development. Confidence in interviewing SMEs and translating complex information into simple, standardized documents. Strong organizational skills and ability to manage multiple documentation streams simultaneously. Extra points if you also: Have experience working in a manufacturing or quality-driven environment. Understand ISO standards, document lifecycle management, and audit requirements. Are comfortable using cloud-based storage and versioning platforms. Why you'll love working with us: Collaborate with global teams across 4 continents. Play a key role in operational transformation and knowledge enablement. Opportunity to build from the ground up with high ownership. Access to training, growth, and career advancement opportunities. Sounds like you? Let’s chat. At Powersonic, we take personal matters very seriously and strive to be neutral in our hiring process. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, age, disability status, or any other legally protected characteristics. We pride ourselves on fostering a diverse and inclusive workplace. Job Types: Full-time, Permanent Pay: From ₹22,000.00 per month Benefits: Health insurance Paid sick time Paid time off Provident Fund Ability to commute/relocate: Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: Document management: 2 years (Required) Electrical: 2 years (Required) Location: Coimbatore, Tamil Nadu (Required) Work Location: In person

Powersonic - Join Us in Powering the Future! Our mission at Powersonic is to help power the products of the future and make everyone fall in love with great hardware, great engineering, and great design. This mission is super exciting, but there's still a lot to do—and that's exactly where you come in! Role Description This is a full-time, on-site role for a Document Control Specialist. You will be responsible for capturing, creating, and managing all process-related documentation across departments to promote operational clarity, consistency, and compliance. You will: Document current operational and administrative processes across functions such as Production, QA, Logistics, Sales, and Finance. Create new SOPs and documentation where none exist by collaborating with department stakeholders and observing processes. Standardize and update all existing documentation for 2025 with a focus on clarity, accuracy, and usability. Design comprehensive training materials, onboarding guides, and process manuals for new hires and cross-functional training. Maintain a centralized document control system (digital and/or physical) ensuring ease of access and security. Manage version control and documentation approval workflows with proper traceability. Collaborate with department leads to ensure documented procedures reflect actual practices and adhere to internal standards. You have: Excellent written communication and editing skills. Proficiency in process mapping and document design tools (e.g., Microsoft Word, Excel, Lucidchart, Visio). Strong attention to detail and the ability to work independently. Experience in SOP creation, ISO/document control systems, or training content development. Confidence in interviewing SMEs and translating complex information into simple, standardized documents. Strong organizational skills and ability to manage multiple documentation streams simultaneously. Extra points if you also: Have experience working in a manufacturing or quality-driven environment. Understand ISO standards, document lifecycle management, and audit requirements. Are comfortable using cloud-based storage and versioning platforms. Why you'll love working with us: Collaborate with global teams across 4 continents. Play a key role in operational transformation and knowledge enablement. Opportunity to build from the ground up with high ownership. Access to training, growth, and career advancement opportunities. Sounds like you? Let’s chat. At Powersonic, we take personal matters very seriously and strive to be neutral in our hiring process. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, age, disability status, or any other legally protected characteristics. We pride ourselves on fostering a diverse and inclusive workplace. Job Types: Full-time, Permanent Pay: From ₹22,000.00 per month Benefits: Health insurance Paid sick time Paid time off Provident Fund Ability to commute/relocate: Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: Document management: 2 years (Required) Electrical: 2 years (Required) Location: Coimbatore, Tamil Nadu (Required) Work Location: In person

Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. What You Will Do Let’s do this. Let’s change the world. In this vital role you will create and develop data lake solutions for scientific data that drive business decisions for Research. You will build scalable and high-performance data engineering solutions for large scientific datasets and collaborate with Research collaborators. You will also provide technical leadership to junior team members. The ideal candidate possesses experience in the pharmaceutical or biotech industry, demonstrates deep technical skills, is proficient with big data technologies, and has a deep understanding of data architecture and ETL processes. Roles & Responsibilities: Lead, manage, and mentor a high-performing team of data engineers Design, develop, and implement data pipelines, ETL processes, and data integration solutions Take ownership of data pipeline projects from inception to deployment, manage scope, timelines, and risks Develop and maintain data models for biopharma scientific data, data dictionaries, and other documentation to ensure data accuracy and consistency Optimize large datasets for query performance Collaborate with global multi-functional teams including research scientists to understand data requirements and design solutions that meet business needs Implement data security and privacy measures to protect sensitive data Leverage cloud platforms (AWS preferred) to build scalable and efficient data solutions Collaborate with Data Architects, Business SMEs, Software Engineers and Data Scientists to design and develop end-to-end data pipelines to meet fast paced business needs across geographic regions Identify and resolve data-related challenges Adhere to best practices for coding, testing, and designing reusable code/component Explore new tools and technologies that will help to improve ETL platform performance Participate in sprint planning meetings and provide estimations on technical implementation What We Expect Of You We are all different, yet we all use our unique contributions to serve patients. The [vital attribute] professional we seek is a [type of person] with these qualifications. Basic Qualifications: Doctorate Degree OR Master’s degree with 4 - 6 years of experience in Computer Science, IT, Computational Chemistry, Computational Biology/Bioinformatics or related field OR Bachelor’s degree with 6 - 8 years of experience in Computer Science, IT, Computational Chemistry, Computational Biology/Bioinformatics or related field OR Diploma with 10 - 12 years of experience in Computer Science, IT, Computational Chemistry, Computational Biology/Bioinformatics or related field Preferred Qualifications: 3+ years of experience in implementing and supporting biopharma scientific research data analytics (software platforms) Functional Skills: Must-Have Skills: Proficiency in SQL and Python for data engineering, test automation frameworks (pytest), and scripting tasks Hands on experience with big data technologies and platforms, such as Databricks, Apache Spark (PySpark, SparkSQL), workflow orchestration, performance tuning on big data processing Excellent problem-solving skills and the ability to work with large, complex datasets Able to engage with business collaborators and mentor team to develop data pipelines and data models Good-to-Have Skills: A passion for tackling complex challenges in drug discovery with technology and data Good understanding of data modeling, data warehousing, and data integration concepts Good experience using RDBMS (e.g. Oracle, MySQL, SQL server, PostgreSQL) Knowledge of cloud data platforms (AWS preferred) Experience with data visualization tools (e.g. Dash, Plotly, Spotfire) Experience with diagramming and collaboration tools such as Miro, Lucidchart or similar tools for process mapping and brainstorming Experience writing and maintaining technical documentation in Confluence Understanding of data governance frameworks, tools, and best practices Professional Certifications: Databricks Certified Data Engineer Professional preferred Soft Skills: Excellent critical-thinking and problem-solving skills Good communication and collaboration skills Demonstrated awareness of how to function in a team setting Demonstrated presentation skills What You Can Expect Of Us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now for a career that defies imagination Objects in your future are closer than they appear. Join us. careers.amgen.com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

We are looking for a dynamic and detail-oriented Business Analyst cum Product Owner to join our team to drive the development and enhancement of our Educational ERP system. You will be the bridge between stakeholders, users, and the technical team, ensuring that product requirements are well-defined, solutions are user-focused, and development efforts align with business goals. — Key Responsibilities Business Analysis Gather, analyse, and document business requirements from educational institutions (schools, colleges, universities). Conduct stakeholder interviews, workshops, and process analysis sessions to understand functional and non-functional needs. Create detailed business process flows, functional specifications, and use-case documents. Identify process improvements and propose scalable, user-centric solutions. Prepare comprehensive project documentation such as Project Scope Documents, SRS (Software Requirements Specification), FRS (Functional Requirements Specification), BRD (Business Requirements Document), Integration Design Documents, and user manuals etc. Product Ownership Define and maintain product backlog with clear, prioritized user stories and acceptance criteria. Collaborate with design, development, and QA teams to ensure timely delivery of product features. Own and drive sprints, backlog grooming, sprint planning, and sprint review ceremonies. Create product roadmaps aligned with business objectives and end-user feedback. Conduct UAT (User Acceptance Testing) and training sessions with internal and external users. Monitor feature adoption, user feedback, and refine product direction accordingly. Domain & Stakeholder Management Work closely with educational administrators, academic staff, and ERP users to understand their pain points. Translate educational domain knowledge into effective ERP features (e.g., admissions, academics, HR, finance, library, transport, student lifecycle, etc.). Support pre-sales, demos, and implementation teams with functional expertise when required. — Required Skills and Qualifications Bachelor’s degree in Computer Science, Business, Education Technology, or related field. 4+ years of experience as a Business Analyst or Product Owner, preferably in ERP or EdTech domains. Strong understanding of educational workflows (K-12, Higher Ed, Vocational, etc.). Proven experience with Agile/Scrum methodologies. Excellent communication, documentation, and stakeholder management skills. Proficiency in tools like Jira, Confluence, Figma, Lucidchart, or similar. Strong documentation skills with the ability to draft SRS, FRS, BRD, and technical integration documents. — Preferred Qualifications Experience working on modular ERP systems (academics, finance, HR, student info, LMS, etc.). Exposure to EdTech regulations, NEP 2020 guidelines, accreditation processes (NAAC, NBA), and MIS reporting. Job Features Job Category Management Job Title Sr. Business Analyst Job Type Full Time Experience 5 years+ Location Chandigarh

Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here. At Workday, we value our candidates’ privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday. About The Team The Global Support Operations & Enablement (GSOE) team is a critical function supporting Workday's Customer Support organization. GSOE provides program and portfolio management, operational support, technology solutions, learning and development, and analytical insights to ensure the success and efficiency of our Global Customer Support team. We are a collaborative and innovative team focused on driving continuous improvement and enabling world-class support experiences for our customers. About The Role The highly motivated and versatile Business Process Analyst will be instrumental in driving process improvement, identifying operational efficiencies, and supporting key projects within our dynamic Global Support Operations & Enablement team. This role requires strong collaboration, analytical skills, a proactive approach, and a passion for optimizing processes and using data to enable our global Customer Support organization. You will be a self-starter working closely with cross-functional teams across Support and other Workday groups, evaluating, diagnosing, and documenting existing processes to inform improvements in performance and quality. This includes developing and applying metrics for process and performance measurement, providing guidance on re-engineering techniques, defining, designing, and implementing solutions to achieve desired business outcomes, and offering domain expertise and project management guidance to large initiatives. About You Responsibilities: Map, analyze, and evaluate existing global support processes to identify areas for improvement and optimization. Plan, perform, and implement process improvement initiatives, applying methodologies such as Lean, Six Sigma, or other relevant frameworks. Lead and facilitate cross-functional project teams focused on process optimization and operational excellence. Develop and track key performance indicators (KPIs) and metrics to measure process performance, identify trends, and highlight opportunities for future improvement. Collect and analyze data to identify root causes of process inefficiencies and operational challenges. Measure performance against established process requirements and align improvement initiatives to address performance gaps. Develop clear and concise process documentation, including process flows, standard operating procedures (SOPs), and knowledge articles. Provide consultation and guidance on the application of re-engineering techniques to enhance process performance and customer support quality. Develop and deliver presentations and training materials related to process changes, improvements, and best practices. Survey and analyze industry best practices in support operations and process management to identify innovative solutions. Communicate project progress, findings, and recommendations to stakeholders at various levels within the organization. Perform cost and benefit analysis for proposed process improvements and initiatives. Support the implementation and adoption of new technologies and tools to enhance support operations. Basic Qualifications 8+ years' experience defining, designing, and implementing solutions to achieve desired business outcomes by evaluating, diagnosing, documenting existing business processes, developing and applying metrics for process and performance measurement 8+ years' experience providing domain expertise and project management guidance to large enterprise initiatives. Other Qualifications Bachelor's degree or equivalent work experience. Minimum of 5-8 years of experience as a Business Process Analyst, Process Manager, or similar role, preferably within a global customer support or software organization. Outstanding written, visual representation, and verbal communication skills. Demonstrated experience in process mapping, analysis, and improvement methodologies (e.g., BPMN, Lean, Six Sigma). Proficiency in using process mapping and business analysis tools (e.g., Visio, Lucidchart, Miro). Solid ability to establish relationships, influence without authority, and drive alignment across teams with varied strengths and leadership levels. Outstanding organizational, interpersonal, and negotiation skills; flexible and adaptable; able to work in ambiguous situations. Passion for customer service and commitment to delivering high-quality results. Proficient in project management and collaboration tools (e.g., Workfront, Google docs, Smartsheet, MS Project, etc.). Self-starter with a proactive and results-oriented approach. Our Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!