371 Lucidchart Jobs - Page 5

Job Title: Business Analyst Job Location: Remote - Flexible working different time zones - Japan, India, Australia, etc Job Overview: We are seeking a dynamic and motivated CCaaS Business Analyst to join our team. This role serves as a critical bridge between clients and technology teams, ensuring seamless alignment of business needs with Contact Center as a Service (CCaaS) solutions. The ideal candidate is a self-starter with strong business analysis skills and hands-on experience with CCaaS platforms, capable of delivering clear, actionable requirements and fostering collaboration across stakeholders. Key Responsibilities: Collaborate with business stakeholders and subject matter experts to identify challenges, needs, and opportunities for improvement. Elicit, document, and analyze business requirements with precision, ensuring alignment with client intent. Translate business requirements into technical specifications for CCaaS platform configurations and builds. Design and support modifications to client systems, including complex call flows for contact center operations. Act as the primary client-facing point of contact for contact center initiatives, managing one or more projects based on size and complexity. Educate clients on CCaaS platform capabilities and functionality to maximize value and adoption. Serve as a liaison between clients, project teams, and technical teams to ensure clear communication and project success. Support User Acceptance Testing (UAT) activities, ensuring solutions meet client expectations and requirements. Leverage expertise in contact center technologies, including ACD, IVR, automated dialers, queuing, skilling, email, chat, and social media integrations. Required Qualifications: Education Bachelor’s degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications, or a related field, or equivalent professional experience. Experience 5+ years of experience in business analysis, including requirements gathering, technical solution identification, risk assessment, and mitigation strategies in a multi-disciplinary team environment. 4+ years of hands-on experience with CCaaS platforms such as NICE CXone, Genesys Cloud, Five9, Amazon Connect, or similar technologies. Proficiency with Microsoft Office Suite (PowerPoint, Excel, Word, Teams, Outlook) for documentation and communication. Experience with Atlassian Jira for project tracking and management. Familiarity with workflow mapping tools such as Microsoft Visio, Lucidchart, or equivalent. Technical Knowledge Strong understanding of public and private cloud architectures. In-depth knowledge of contact center operations, including ACD, IVR, automated dialers, queuing, skilling, email, chat, and social media functionalities. Skills Exceptional interpersonal skills to build trust and rapport with clients and internal teams. Strong critical thinking and problem-solving abilities to navigate complex business and technical challenges. Excellent organizational skills with a keen attention to detail. Superior written and verbal communication skills to articulate requirements and solutions clearly.

Job Title: Technical Writer – Product Development (Beeswax Architecture) Location: Chennai, India Work Type: Hybrid Duration: 3-4 Months Contract About the Role We are seeking a skilled and detail-oriented Technical Writer to join our product development team. This position focuses on documenting technical processes, architecture, and product features using the Beeswax architecture methodology. You will work closely with engineering, product, and architecture teams to produce high-quality documentation that ensures clarity, consistency, and long-term value for internal stakeholders. Key Responsibilities Create and maintain comprehensive technical documentation, including product architecture, development standards, APIs, and feature specifications. Apply the Beeswax methodology to ensure modular and scalable documentation. Translate complex technical concepts into clear, user-friendly content such as diagrams, guides, and structured documents. Collaborate with cross-functional teams to gather insights and validate documentation. Update documentation in sync with the product development lifecycle. Ensure all documents adhere to company branding and formatting guidelines. Manage version control and track changes across documentation assets. Required Qualifications Minimum 3 years of experience as a Technical Writer in a software or technology environment. Solid understanding of Beeswax architecture or similar modular architecture frameworks. Proficiency with tools like Confluence, Markdown, Git, and diagramming software such as Lucidchart or Draw.io. Exceptional written and verbal communication skills in English. Ability to work independently in a hybrid work environment and meet tight deadlines. Bachelor’s degree in Computer Science, Information Technology, English, or a related discipline (preferred). Preferred Qualifications Experience working within Agile or Scrum teams. Familiarity with APIs, microservices, and cloud-native architecture documentation. Background in enterprise SaaS or ad tech domains is a strong plus.

Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Business Systems Analyst - Law and Compliance Technology What You Will Do Let’s do this. Let’s change the world. The role demonstrates domain and business process expertise to detail product requirements as epics and user stories, along with supporting artifacts like business process maps, use cases, and test plans for the software development teams. This role involves working closely with developers, business analysts and SaaS suppliers to ensure that the technical requirements for upcoming development are thoroughly elaborated. This enables the delivery team to estimate, plan, and commit to delivery with high confidence and identify test cases and scenarios to ensure the quality and performance of IT Systems. You will collaborate with Product Managers, developers and SaaS supplier teams to maintain an efficient and consistent process, ensuring quality work from the team. Roles & Responsibilities: Collaborate with System Architects, Product Managers and Suppliers to manage business analysis activities, ensuring alignment with engineering and product goals Capture the voice of the customer to define business processes and product needs Work with Product Managers and customers to define scope and value for new capabilities Ensure non-functional requirements are included and prioritized in the Product and Release Backlogs Facilitate the breakdown of Epics into Features and Sprint-Sized User Stories and participate in backlog reviews with the development team Clearly express features in User Stories/requirements so all team members and stakeholders understand how they fit into the product backlog Ensure Acceptance Criteria and Definition of Done are well-defined Stay focused on delivery to ensure product meets requirements, providing proactive feedback to stakeholders Develop and implement effective product demonstrations for internal and external stakeholders Maintain accurate documentation of configurations, processes, and changes Develop detailed test plans and strategies based on project requirements and specifications Perform manual and automated testing of software applications, including functional, regression, and performance testing Document and report defects and issues identified during testing, and work with development teams to resolve them Maintain detailed documentation of test plans, test cases, and test results Validate that test scenarios meet feature acceptance criteria and customer expectations Maintain and ensure the quality of documented user stories/requirements in tools such as Jira Serve as a liaison between global Technology and Artificial Intelligence and Data Teams and business stakeholders, prioritizing their needs and expectations Manage a suite of custom internal platforms, commercial off-the-shelf (COTS) software, Software-as-a-Service (SaaS) and systems integrations Identify and manage risks associated with the systems, including technological risks, system validation and user acceptance Leads coordination and tracking of system incidents, integration failures, and performance issues. Performs root cause analysis (RCA) in collaboration with business users and vendors to identify, document, and call out issues. Creates, manages, and follows up on tickets via vendor support portals for SaaS applications. Ensures high-priority incidents are addressed swiftly, with communication to business stakeholders and traceable resolution paths. Understands the impact of system incidents on legal workflows and data integrity, and acts promptly to mitigate business disruption. What We Expect Of You We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Master's degree / Bachelor's degree and 5 to 9 years of Life Science/Biotechnology/Pharmacology/Information Systems experience Must-Have Skills Excellent problem-solving skills and a passion for tackling complex challenges with technology Experience with Agile software development methodologies (Scrum) Good communication skills and the ability to collaborate with leadership with confidence and clarity Experience in writing requirements for development of modern web application Has experience with writing user requirements and acceptance criteria in agile project management systems such as JIRA Strong knowledge SharePoint including ability to produce and manage sites, document libraries, user access, SharePoint forms, and basic workflows. Preferred Qualifications: Good-to-Have Skills: Demonstrated expertise in Legal and / or Compliance technology Understanding of software systems strategy, governance, and infrastructure Experience in managing product features for PI planning and developing product roadmaps and user journeys Familiarity with low-code, no-code test automation software Able to communicate technical or complex subject matters in business terms Jira Align experience Experience using Lucidchart / Visio for creating process flows, traceability maps, and system diagrams. Experience with Microsoft Power Platform: Power BI, Power Automate, Power Apps. Experience with Tableau or equivalent data visualization tools. Experience with OpenAI tools for data mapping and structured content generation. Professional Certifications: SAFe for Teams certification (preferred) Soft Skills: Able to work under minimal supervision Excellent analytical and gap/fit assessment skills Strong verbal and written communication skills Ability to work effectively with global, virtual teams. High degree of initiative and self-motivation Ability to manage multiple priorities successfully Team-oriented, with a focus on achieving team goals Strong presentation and public speaking skills What You Can Expect Of Us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now and make a lasting impact with the Amgen team. careers.amgen.com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Business Systems Analyst - Law and Compliance Technology What you will do Let’s do this. Let’s change the world. The role demonstrates domain and business process expertise to detail product requirements as epics and user stories, along with supporting artifacts like business process maps, use cases, and test plans for the software development teams. This role involves working closely with developers, business analysts and SaaS suppliers to ensure that the technical requirements for upcoming development are thoroughly elaborated. This enables the delivery team to estimate, plan, and commit to delivery with high confidence and identify test cases and scenarios to ensure the quality and performance of IT Systems. You will collaborate with Product Managers, developers and SaaS supplier teams to maintain an efficient and consistent process, ensuring quality work from the team. Roles & Responsibilities: Collaborate with System Architects, Product Managers and Suppliers to manage business analysis activities, ensuring alignment with engineering and product goals Capture the voice of the customer to define business processes and product needs Work with Product Managers and customers to define scope and value for new capabilities Ensure non-functional requirements are included and prioritized in the Product and Release Backlogs Facilitate the breakdown of Epics into Features and Sprint-Sized User Stories and participate in backlog reviews with the development team Clearly express features in User Stories/requirements so all team members and stakeholders understand how they fit into the product backlog Ensure Acceptance Criteria and Definition of Done are well-defined Stay focused on delivery to ensure product meets requirements, providing proactive feedback to stakeholders Develop and implement effective product demonstrations for internal and external stakeholders Maintain accurate documentation of configurations, processes, and changes Develop detailed test plans and strategies based on project requirements and specifications Perform manual and automated testing of software applications, including functional, regression, and performance testing Document and report defects and issues identified during testing, and work with development teams to resolve them Maintain detailed documentation of test plans, test cases, and test results Validate that test scenarios meet feature acceptance criteria and customer expectations Maintain and ensure the quality of documented user stories/requirements in tools such as Jira Serve as a liaison between global Technology and Artificial Intelligence and Data Teams and business stakeholders, prioritizing their needs and expectations Manage a suite of custom internal platforms, commercial off-the-shelf (COTS) software, Software-as-a-Service (SaaS) and systems integrations Identify and manage risks associated with the systems, including technological risks, system validation and user acceptance Leads coordination and tracking of system incidents, integration failures, and performance issues. Performs root cause analysis (RCA) in collaboration with business users and vendors to identify, document, and call out issues. Creates, manages, and follows up on tickets via vendor support portals for SaaS applications. Ensures high-priority incidents are addressed swiftly, with communication to business stakeholders and traceable resolution paths. Understands the impact of system incidents on legal workflows and data integrity, and acts promptly to mitigate business disruption. What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Master's degree / Bachelor's degree and 5 to 9 years of Life Science/Biotechnology/Pharmacology/Information Systems experience Must-Have Skills Excellent problem-solving skills and a passion for tackling complex challenges with technology Experience with Agile software development methodologies (Scrum) Good communication skills and the ability to collaborate with leadership with confidence and clarity Experience in writing requirements for development of modern web application Has experience with writing user requirements and acceptance criteria in agile project management systems such as JIRA Strong knowledge SharePoint including ability to produce and manage sites, document libraries, user access, SharePoint forms, and basic workflows. Preferred Qualifications: Good-to-Have Skills: Demonstrated expertise in Legal and / or Compliance technology Understanding of software systems strategy, governance, and infrastructure Experience in managing product features for PI planning and developing product roadmaps and user journeys Familiarity with low-code, no-code test automation software Able to communicate technical or complex subject matters in business terms Jira Align experience Experience using Lucidchart / Visio for creating process flows, traceability maps, and system diagrams. Experience with Microsoft Power Platform: Power BI, Power Automate, Power Apps. Experience with Tableau or equivalent data visualization tools. Experience with OpenAI tools for data mapping and structured content generation. Professional Certifications: SAFe for Teams certification (preferred) Soft Skills: Able to work under minimal supervision Excellent analytical and gap/fit assessment skills Strong verbal and written communication skills Ability to work effectively with global, virtual teams. High degree of initiative and self-motivation Ability to manage multiple priorities successfully Team-oriented, with a focus on achieving team goals Strong presentation and public speaking skills What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now and make a lasting impact with the Amgen team. careers.amgen.com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Job description Job Description – Project Coordinator Location: Mohali (On-site) Job Type: Full-time Job Summary: Vineforce IT Services Pvt. Ltd. is seeking a Project Coordinator to assist in project execution, enhance team collaboration, and ensure seamless workflow management. The ideal candidate should have strong organizational skills , experience in project coordination and management , and a solid understanding of Agile methodologies . Qualifications & Experience: Bachelor's degree in Computer Science (CSE) or a related field . 6 months training in project coordination and management . Strong organizational and time-management skills . Detail-oriented with excellent task prioritization abilities. Key Skills: Knowledge of Agile methodologies . Proficiency in Scrum, Lucidchart, Presentation skills, and Time Management . Strong teamwork and collaboration skills . Ability to work efficiently in a fast-paced, deadline-driven environment . Problem-solving mindset with a proactive approach . Interview Process: Mode: In-Person Only. Interested please share cv at career@vineforce.net Job Type: Full-time Pay: ₹10,000.00 - ₹20,000.00 per month Schedule: Day shift Application Question(s): How many years of experience you have ? Are you ready to sign a 1.5 years bond ? Are you willing to relocate ? Work Location: In person Job Types: Full-time, Permanent Pay: Up to ₹20,000.00 per month Schedule: Day shift Work Location: In person

Location: Noida, Uttar Pradesh, India Job ID: R0098886 Date Posted: 2025-07-07 Company Name: HITACHI INDIA PVT. LTD Profession (Job Category): Other Job Schedule: Full time Remote: No Job Description: Job Title: Solution Architect Designation : Senior Company: Hitachi Rail GTS India Location: Noida, UP, India Salary: As per Industry Company Overview: Hitachi Rail is right at the forefront of the global mobility sector following the acquisition. The closing strengthens the company's strategic focus on helping current and potential Hitachi Rail and GTS customers through the sustainable mobility transition – the shift of people from private to sustainable public transport, driven by digitalization. Position Overview: We are looking for a Solution Architect that will be responsible for translating business requirements into technical solutions, ensuring the architecture is scalable, secure, and aligned with enterprise standards. Solution Architect will play a crucial role in defining the architecture and technical direction of the existing system. you will be responsible for the design, implementation, and deployment of solutions that integrate with transit infrastructure, ensuring seamless fare collection, real-time transaction processing, and enhanced user experiences. You will collaborate with development teams, stakeholders, and external partners to create scalable, secure, and highly available software solutions. Job Roles & Responsibilities: Architectural Design : Develop architectural documentation such as solution blueprints, high-level designs, and integration diagrams. Lead the design of the system's architecture, ensuring scalability, security, and high availability. Ensure the architecture aligns with the company's strategic goals and future vision for public transit technologies. Technology Strategy : Select the appropriate technology stack and tools to meet both functional and non-functional requirements, considering performance, cost, and long-term sustainability. System Integration : Work closely with teams to design and implement the integration of the AFC system with various third-party systems (e.g., payment gateways, backend services, cloud infrastructure). API Design & Management : Define standards for APIs to ensure easy integration with external systems, such as mobile applications, ticketing systems, and payment providers. Security & Compliance : Ensure that the AFC system meets the highest standards of data security, particularly for payment information, and complies with industry regulations (e.g., PCI-DSS, GDPR). Stakeholder Collaboration : Act as the technical lead during project planning and discussions, ensuring the design meets customer and business needs. Technical Leadership : Mentor and guide development teams through best practices in software development and architectural principles. Performance Optimization : Monitor and optimize system performance to ensure the AFC system can handle high volumes of transactions without compromise. Documentation & Quality Assurance : Maintain detailed architecture documentation, including design patterns, data flow, and integration points. Ensure the implementation follows best practices and quality standards. Research & Innovation : Stay up to date with the latest advancements in technology and propose innovative solutions to enhance the AFC system. Skills (Mandatory): DotNet (C#), C/C++, Java, ASP.NET Core (C#), Angular, OAuth2 / OpenID Connect (Authentication & Authorization) JWT (JSON Web Tokens) Spring Cloud, Docker, Kubernetes, Relational Databases (MSSQL) Data Warehousing SOAP/RESTful API Design, Redis (Caching & Pub/Sub) Preferred Skills (Good to have): Python, Android SSL/TLS Encryption OWASP Top 10 (Security Best Practices) Vault (Secret Management) Keycloak (Identity & Access Management) Swagger (API Documentation) NoSQL Databases, GraphQL, gRPC, OpenAPI, Istio, Apache Kafka, RabbitMQ, Consul, DevOps & CI/CD Tools Tools & Technologies: UML (Unified Modeling Language) Lucidchart / Draw.io (Diagramming) PlantUML (Text-based UML generation) C4 Model (Software architecture model), Enterprise Architect (Modeling), Apache Hadoop / Spark (Big Data), Elasticsearch (Search Engine), Apache Kafka (Stream Processing), TensorFlow / PyTorch (Machine Learning/AI) Education: Bachelor's or Master’s degree in Computer Science, Information Technology, or a related field. Experience Required: 12+ years of experience in solution architecture or software design. Proven experience with enterprise architecture frameworks (e.g., TOGAF, Zachman). Strong understanding of cloud platforms (AWS, Azure, or Google Cloud). Experience in system integration, API design, microservices, and SOA. Familiarity with data modeling and database technologies (SQL, NoSQL). Strong communication and stakeholder management skills. Preferred: Certification in cloud architecture (e.g., AWS Certified Solutions Architect, Azure Solutions Architect Expert). Experience with DevOps tools and CI/CD pipelines. Knowledge of security frameworks and compliance standards (e.g., ISO 27001, GDPR). Experience in Agile/Scrum environments. Domain knowledge in [insert industry: e.g., finance, transportation, healthcare]. Soft Skills: Analytical and strategic thinking. Excellent problem-solving abilities. Ability to lead and mentor cross-functional teams. Strong verbal and written communication.

Description GL Requirements 10+ years of experience in Quality Assurance. 8+ years of experience in Scrum framework. 5+ years of experience as the Project/Delivery Manager. Strong understanding of the Agile principles, patterns and practices. Formal education in Computer Science, Engineering, Management, or Degree in Musical Arts/Music Production. Strong Professional Audio background and relevant user experience. Hands-on experience using Customer Software Products (Pro Tools, Sibelius, Media Composer, Media Central, Link) and Hardware Products (Pro Tools | Carbon (PRE), MBox Studio, MTRX Studio, MTRX II, Sync X, HDX, HD I/O, HD Omni, HD MADI etc.) Deep understanding of the SDLC and all its’ stages. Experience working within XP, TDD, Lean methodologies, SAFe. Deep understanding of Resource/Risk/Cost/Crysis/Workload Management techniques. Experience collaborating with stakeholders and managing their expectations. Experience in Project scope estimates, requirements analysis, Project planning, delivery strategy, dependencies tracking. Experience in financial planning and reporting. Experience evaluating and documenting the Project outcomes, composing case studies, feedback, recommendations for improvement. Good practice driving the interview process and knowledge transfer, mentoring and supervising practice, conflict resolution skills. Experience managing the development Team working on cross-platform applications (macOS/Windows/iOS/Android). Experience building the development Team and establishing the development processes from scratch. Early issue identification, adaptation and evaluation skills. Experience working in the multi-cultural environment, promoting and incorporating the Company Values into the development process. Experience using task/bug-tracking tools, such as JIRA (including the extensions). Experience using Git. Perfect written and verbal communication skills in English. Ability to quickly learn new technologies. To be successful in this role you must be willing to dive into full Management and Scrum Guidance for several Teams within the Professional Audio Project that develops Products and Features with an existing complicated and long-running codebase, and huge amount of Professional Audio Hardware including the Avid-branded Customer hardware examples and prototypes, as well as 3rd Party Hardware. You must be able to manage the available resources independently, build the success culture and provide all necessary means for the continuous development and improvement of Your Team. We expect that You also have experience in providing the professional guidance, mentoring, and support to Your Team, establishing effective communication and processes. The perfect candidate also has: (Desirable skills) Project Management, Agile, Scrum Certification. Experience with Google Documents and Microsoft Office. Experience collaborating with Hardware Manufacturing. Experience working with Design/Diagram Tools (LucidChart, Figma). Experience in Public Speaking. Proficient in both Windows and macOS. Experience using or developing AI-powered tools. Nice if has: Previous experience working as part of a multi-cultural, distributed team. Audio-related hobby. Passion for music, audio or media. Job responsibilities We are looking for a talented Manager and Scrum Master with rich experience in Quality Assurance and proficiency in Audio to be a member of the Audio Products development team, which creates and maintains several products in our Audio product portfolio including cutting-edge audio production devices, integrated hardware/software systems, iOS/Android mobile applications, and desktop software such as Avid Pro Tools® among others. In this role, you will be responsible for managing and guiding the Team of high-level specialists working on Software and Hardware development, as well as the maintenance of the existing Products. To join our team, you must have a solid understanding of development processes, management techniques, and Agile principles, a strong professional Audio background, experience working and delivering in multi-cultural environments, extreme time zone differences, and exceptional Leadership skills together with the corresponding experience in all the mentioned areas. To be successful in this role you must have hands-on User experience working with the Customer Software and Hardware, understand the unique features and advantages that keep Avid Company among leaders on the market and help to successfully maintain and develop the corresponding Business Initiatives following the best practices. This role is part of a high-performing Agile scrum team with members in Europe and the United States. What we offer Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally. Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today. Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way! High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do. About GlobalLogic GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.

Powersonic - Join Us in Powering the Future! Our mission at Powersonic is to help power the products of the future and make everyone fall in love with great hardware, great engineering, and great design. This mission is super exciting, but there's still a lot to do—and that's exactly where you come in! Role Description This is a full-time, on-site role for a Document Control Specialist. You will be responsible for capturing, creating, and managing all process-related documentation across departments to promote operational clarity, consistency, and compliance. You will: Document current operational and administrative processes across functions such as Production, QA, Logistics, Sales, and Finance. Create new SOPs and documentation where none exist by collaborating with department stakeholders and observing processes. Standardize and update all existing documentation for 2025 with a focus on clarity, accuracy, and usability. Design comprehensive training materials, onboarding guides, and process manuals for new hires and cross-functional training. Maintain a centralized document control system (digital and/or physical) ensuring ease of access and security. Manage version control and documentation approval workflows with proper traceability. Collaborate with department leads to ensure documented procedures reflect actual practices and adhere to internal standards. You have: Excellent written communication and editing skills. Proficiency in process mapping and document design tools (e.g., Microsoft Word, Excel, Lucidchart, Visio). Strong attention to detail and the ability to work independently. Experience in SOP creation, ISO/document control systems, or training content development. Confidence in interviewing SMEs and translating complex information into simple, standardized documents. Strong organizational skills and ability to manage multiple documentation streams simultaneously. Extra points if you also: Have experience working in a manufacturing or quality-driven environment. Understand ISO standards, document lifecycle management, and audit requirements. Are comfortable using cloud-based storage and versioning platforms. Why you'll love working with us: Collaborate with global teams across 4 continents. Play a key role in operational transformation and knowledge enablement. Opportunity to build from the ground up with high ownership. Access to training, growth, and career advancement opportunities. Sounds like you? Let’s chat. At Powersonic, we take personal matters very seriously and strive to be neutral in our hiring process. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, age, disability status, or any other legally protected characteristics. We pride ourselves on fostering a diverse and inclusive workplace. Job Types: Full-time, Permanent Pay: From ₹22,000.00 per month Benefits: Health insurance Paid sick time Paid time off Provident Fund Schedule: Monday to Friday Supplemental Pay: Yearly bonus Ability to commute/relocate: Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: Document management: 2 years (Required) Electrical: 1 year (Required) Location: Coimbatore, Tamil Nadu (Required) Work Location: In person

LocationBangaluru TeamCustomer Experience (CX) Reporting ToSr. Manager CX Strategy About PhonePe PhonePe is India's leading digital payments platform, empowering over 400 million users and 32 million merchants with seamless and secure financial transactions. Since our inception in 2016, we have revolutionised digital payments, pioneering UPI-based transactions and expanding into financial services including digital gold, mutual funds, and insurance. Our mission is to deliver innovative and inclusive financial solutions that enhance the lives of our customers. Our Culture At PhonePe, we thrive on a culture of ownership, empowerment, and innovation. We believe in entrusting our people to take initiative, experiment boldly, and deliver exceptional results. Our teams are collaborative, passionate, and committed to creating customer-centric solutions at scale. About the Customer Experience (CX) Team The CX team is at the forefront of creating delightful, friction-free customer journeys. We put customers first in every decision, relentlessly pursuing opportunities to simplify interactions, resolve pain points, and improve response times. Our goal is to design and deliver scalable experiences that exceed expectations and reinforce trust. Role Overview As an Associate Manager CX Process Design, you will take charge of defining and improving the end-to-end customer handling experience across touchpoints. This includes designing robust customer support flows, BOT workflows, and operational processes that directly influence business outcomes. In this role, you will own the process design charter for CX, working cross-functionally to drive automation, efficiency, and user satisfaction. Key Responsibilities Customer Journey Optimisation Analyse end-to-end customer journeys to identify friction points and improvement opportunities to Design intuitive, scalable workflows across app, chat, voice,self-serve channels & other channels. And Build SOPs and support playbooks to improve efficiency and performance. Automation Design (BOT / AI) : Design flows that address common customer queries with minimal human intervention.Define escalation protocols, fallback logic, and resolution paths to increase BOT efficiency.Continuously improve BOT performance through data analysis and user feedback. Continuous Improvement : Streamline existing processes to improve metrics like First Response Time (FRT), Average Handling Time (AHT), and resolution accuracy.Apply design thinking and first principles to challenge legacy workflows and develop innovative solutions.Drive continuous process improvement initiatives that scale with business growth. Data-Driven Execution : Conduct Voice of Customer (VOC) analysis, RCA, and feedback loop implementation.Track and influence L1 metrics, including NPS, customer satisfaction, and order completion rates.Leverage dashboards and data insights to validate hypotheses and measure success. Cross-Functional Stakeholder Collaboration : Partner with Product, Operations, Category, Sales, and internal CX teams to align process changes with broader business goals.Communicate clearly and persuasively with stakeholders across levels, including leadership. Ideal Candidate Profile BTech or MBA from a Tier 1/2 institution. 3+ years of experience in CX/operations/process design; experience in product-based startups, FinTechs or quick commerce Proven ability to understand customer journeys with hands-on experience in designing & implementing processes or automated workflows using process modeling, simulation, and optimization techniques. Strong analytical and problem-solving skills with a data-first mindset. Expertise in tools like Lucidchart, Miro, or similar for flow mapping; familiarity with BOT platforms is a plus. Exceptional communication, collaboration, and stakeholder management abilities. Demonstrated ownership and ability to thrive in a fast-paced, dynamic environment. Why Join PhonePe Join one of Indias most trusted and innovative fintech brands. Be part of building the future of quick commerce with Pincode. Work with passionate and talented peers who are customer-obsessed. Opportunity to own impactful projects and grow in a high-performance culture. Enjoy competitive compensation, benefits, and an empowering work environment. PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog. Life at PhonePe PhonePe in the news

LocationBangaluru TeamCustomer Experience (CX) Reporting ToSr. Manager CX Strategy About PhonePe PhonePe is India's leading digital payments platform, empowering over 400 million users and 32 million merchants with seamless and secure financial transactions. Since our inception in 2016, we have revolutionised digital payments, pioneering UPI-based transactions and expanding into financial services including digital gold, mutual funds, and insurance. Our mission is to deliver innovative and inclusive financial solutions that enhance the lives of our customers. Our Culture At PhonePe, we thrive on a culture of ownership, empowerment, and innovation. We believe in entrusting our people to take initiative, experiment boldly, and deliver exceptional results. Our teams are collaborative, passionate, and committed to creating customer-centric solutions at scale. About the Customer Experience (CX) Team The CX team is at the forefront of creating delightful, friction-free customer journeys. We put customers first in every decision, relentlessly pursuing opportunities to simplify interactions, resolve pain points, and improve response times. Our goal is to design and deliver scalable experiences that exceed expectations and reinforce trust. Role Overview As an Associate Manager CX Process Design, you will take charge of defining and improving the end-to-end customer handling experience across touchpoints. This includes designing robust customer support flows, BOT workflows, and operational processes that directly influence business outcomes. In this role, you will own the process design charter for CX, working cross-functionally to drive automation, efficiency, and user satisfaction. Key Responsibilities Customer Journey Optimisation Analyse end-to-end customer journeys to identify friction points and improvement opportunities to Design intuitive, scalable workflows across app, chat, voice,self-serve channels & other channels. And Build SOPs and support playbooks to improve efficiency and performance. Automation Design (BOT / AI) : Design flows that address common customer queries with minimal human intervention.Define escalation protocols, fallback logic, and resolution paths to increase BOT efficiency.Continuously improve BOT performance through data analysis and user feedback. Continuous Improvement : Streamline existing processes to improve metrics like First Response Time (FRT), Average Handling Time (AHT), and resolution accuracy.Apply design thinking and first principles to challenge legacy workflows and develop innovative solutions.Drive continuous process improvement initiatives that scale with business growth. Data-Driven Execution : Conduct Voice of Customer (VOC) analysis, RCA, and feedback loop implementation.Track and influence L1 metrics, including NPS, customer satisfaction, and order completion rates.Leverage dashboards and data insights to validate hypotheses and measure success. Cross-Functional Stakeholder Collaboration : Partner with Product, Operations, Category, Sales, and internal CX teams to align process changes with broader business goals.Communicate clearly and persuasively with stakeholders across levels, including leadership. Ideal Candidate Profile BTech or MBA from a Tier 1/2 institution. 3+ years of experience in CX/operations/process design; experience in product-based startups, FinTechs or quick commerce Proven ability to understand customer journeys with hands-on experience in designing & implementing processes or automated workflows using process modeling, simulation, and optimization techniques. Strong analytical and problem-solving skills with a data-first mindset. Expertise in tools like Lucidchart, Miro, or similar for flow mapping; familiarity with BOT platforms is a plus. Exceptional communication, collaboration, and stakeholder management abilities. Demonstrated ownership and ability to thrive in a fast-paced, dynamic environment. Why Join PhonePe Join one of Indias most trusted and innovative fintech brands. Be part of building the future of quick commerce with Pincode. Work with passionate and talented peers who are customer-obsessed. Opportunity to own impactful projects and grow in a high-performance culture. Enjoy competitive compensation, benefits, and an empowering work environment. PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog. Life at PhonePe PhonePe in the news

Description Job Title: Solution Architect Designation : Senior Company: Hitachi Rail GTS India Location: Noida, UP, India Salary: As per Industry Company Overview: Hitachi Rail is right at the forefront of the global mobility sector following the acquisition. The closing strengthens the company's strategic focus on helping current and potential Hitachi Rail and GTS customers through the sustainable mobility transition – the shift of people from private to sustainable public transport, driven by digitalization. Position Overview: We are looking for a Solution Architect that will be responsible for translating business requirements into technical solutions, ensuring the architecture is scalable, secure, and aligned with enterprise standards. Solution Architect will play a crucial role in defining the architecture and technical direction of the existing system. you will be responsible for the design, implementation, and deployment of solutions that integrate with transit infrastructure, ensuring seamless fare collection, real-time transaction processing, and enhanced user experiences. You will collaborate with development teams, stakeholders, and external partners to create scalable, secure, and highly available software solutions. Job Roles & Responsibilities: Architectural Design : Develop architectural documentation such as solution blueprints, high-level designs, and integration diagrams. Lead the design of the system's architecture, ensuring scalability, security, and high availability. Ensure the architecture aligns with the company's strategic goals and future vision for public transit technologies. Technology Strategy : Select the appropriate technology stack and tools to meet both functional and non-functional requirements, considering performance, cost, and long-term sustainability. System Integration : Work closely with teams to design and implement the integration of the AFC system with various third-party systems (e.g., payment gateways, backend services, cloud infrastructure). API Design & Management : Define standards for APIs to ensure easy integration with external systems, such as mobile applications, ticketing systems, and payment providers. Security & Compliance : Ensure that the AFC system meets the highest standards of data security, particularly for payment information, and complies with industry regulations (e.g., PCI-DSS, GDPR). Stakeholder Collaboration : Act as the technical lead during project planning and discussions, ensuring the design meets customer and business needs. Technical Leadership : Mentor and guide development teams through best practices in software development and architectural principles. Performance Optimization : Monitor and optimize system performance to ensure the AFC system can handle high volumes of transactions without compromise. Documentation & Quality Assurance : Maintain detailed architecture documentation, including design patterns, data flow, and integration points. Ensure the implementation follows best practices and quality standards. Research & Innovation : Stay up to date with the latest advancements in technology and propose innovative solutions to enhance the AFC system. Skills (Mandatory): DotNet (C#), C/C++, Java, ASP.NET Core (C#), Angular, OAuth2 / OpenID Connect (Authentication & Authorization) JWT (JSON Web Tokens) Spring Cloud, Docker, Kubernetes, Relational Databases (MSSQL) Data Warehousing SOAP/RESTful API Design, Redis (Caching & Pub/Sub) Preferred Skills (Good to have): Python, Android SSL/TLS Encryption OWASP Top 10 (Security Best Practices) Vault (Secret Management) Keycloak (Identity & Access Management) Swagger (API Documentation) NoSQL Databases, GraphQL, gRPC, OpenAPI, Istio, Apache Kafka, RabbitMQ, Consul, DevOps & CI/CD Tools Tools & Technologies: UML (Unified Modeling Language) Lucidchart / Draw.io (Diagramming) PlantUML (Text-based UML generation) C4 Model (Software architecture model), Enterprise Architect (Modeling), Apache Hadoop / Spark (Big Data), Elasticsearch (Search Engine), Apache Kafka (Stream Processing), TensorFlow / PyTorch (Machine Learning/AI) Education: Bachelor's or Master’s degree in Computer Science, Information Technology, or a related field. Experience Required: 12+ years of experience in solution architecture or software design. Proven experience with enterprise architecture frameworks (e.g., TOGAF, Zachman). Strong understanding of cloud platforms (AWS, Azure, or Google Cloud). Experience in system integration, API design, microservices, and SOA. Familiarity with data modeling and database technologies (SQL, NoSQL). Strong communication and stakeholder management skills. Preferred: Certification in cloud architecture (e.g., AWS Certified Solutions Architect, Azure Solutions Architect Expert). Experience with DevOps tools and CI/CD pipelines. Knowledge of security frameworks and compliance standards (e.g., ISO 27001, GDPR). Experience in Agile/Scrum environments. Domain knowledge in [insert industry: e.g., finance, transportation, healthcare]. Soft Skills: Analytical and strategic thinking. Excellent problem-solving abilities. Ability to lead and mentor cross-functional teams. Strong verbal and written communication.

Job Title: Database Designer Location: Work From Office – Chennai Employment Type: Contract About The Role We’re hiring a Database Designer to build, structure, and optimize our database systems. You’ll focus on creating reliable, efficient, and scalable databases that serve our products and internal tools. Responsibilities Design logical and physical databases based on user and business requirements Translate data models into optimized database schema Work closely with software developers and data teams to integrate systems Optimize performance and storage Maintain documentation for schemas, relationships, and procedures Requirements 5+ years of experience in database design or data modeling Strong knowledge of RDBMS like PostgreSQL, MySQL, or Oracle Familiarity with normalization, indexing, and performance tuning Hands-on experience with ER modeling tools (e.g., ERwin, Lucidchart) Strong SQL skills Nice To Have Exposure to NoSQL databases (MongoDB, Cassandra) Understanding of data privacy and security standards Skills: normalization,postgresql,performance tuning,cassandra,sql,security standards,indexing,rdbms,databases,mysql,oracle,aws,nosql,data privacy,mongodb,er modeling tools,data modeling

Job Summary: We are seeking a skilled and detail-oriented Business Systems Analyst (BSA) to support our technology initiatives with a strong focus on Salesforce and API integrations . The ideal candidate will bridge the gap between business needs and technical implementation, working closely with stakeholders, developers, and cross-functional teams to ensure seamless system integration and efficient business processes. Key Responsibilities: Gather, document, and analyze business requirements for Salesforce-based solutions and integrations Translate business requirements into functional and technical specifications. Collaborate with engineering and integration teams to design and test REST/SOAP API integrations between Salesforce and other platforms. Perform system configuration and basic Salesforce administration tasks (e.g., workflows, validation rules, custom fields). Support data migration, mapping, and transformation activities during integrations. Create user stories, use cases, and process flow diagrams using tools like Jira, Confluence, Lucidchart, etc. Conduct UAT (User Acceptance Testing) and support QA processes to validate business requirements. Act as a liaison between business users and technical teams to ensure clear communication and successful project outcomes. Assist with training, documentation, and support for end users as needed. Required Qualifications: Bachelors degree in computer science, Information Systems, Business Administration, or a related field. 3+ years of experience as a Business Analyst or BSA, preferably in a technology or SaaS environment. Hands-on experience working with Salesforce Strong understanding of API concept Strong analytical, problem-solving, and communication skills. Proficient in creating documentation, process flows, and data mapping.

Technical Writer – Systems Documentation & Visualization We are looking for a skilled Technical Writer to document our platform’s architecture, dependencies, and health through clear reports and visualizations. Your work will inform technical teams and support executive decision-making. Key Responsibilities Collaborate with Engineering, DevOps, Product, and Leadership to gather insights. Create system documentation with: Node diagrams (architecture, module relationships) Sankey diagrams (data/module dependencies) Heatmaps, spider/radar charts (component health & maturity) Risk dashboards (track system-level risks) Document workflows, microservices, and tools built on Symfony, Vue.js, and PIMCore. Maintain a version-controlled, evolving knowledge base for both technical and non-technical audiences. Requirements Experience in technical writing for software products/platforms. Understanding of web architectures and B2C e-commerce systems. Familiarity with Symfony, Vue.js, or PIMCore (preferred). Proficiency in Lucidchart, Draw.io, Mermaid, D3.js, or Power BI. Strong communication skills and ability to simplify complex systems. Knowledge of Agile, Git, and product documentation best practices. Bonus Background in software engineering or system architecture. Experience with data visualization tools (e.g., Chart.js, Tableau). Understanding of APIs, cloud infrastructure, and data pipelines.

Line of Service Advisory Industry/Sector GPS X-Sector Specialism Operations Management Level Senior Associate Job Description & Summary At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. In business analysis at PwC, you will focus on analysing and interpreting data to provide strategic insights and recommendations for improving business performance. Your work will involve strong analytical skills and the ability to effectively communicate findings to stakeholders. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. Job Description & Summary: At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 157 countries with more than 300,000 people who are committed to delivering quality in Assurance, Advisory and Tax services. Within Advisory, PwC has a large team that focus on transformation in Government through Digital inclusion. The open position is for a candidate who desires to work with government clients and bring about a change in society. A successful candidate will be expected to work pro-actively and effectively on multiple client engagements over the period of time and take ownership of the entire project delivery he/she entrusted with. Responsibilities: · Project Location - Guwahati · Lead end-to-end analysis of existing departmental processes, workflows and service delivery models within government setups. · Drive detailed As-Is and To-Be process mapping, identifying high-impact opportunities for process simplification, automation and digitization. · Design and oversee the implementation of Business Process Reengineering (BPR) strategies aligned with national e-Governance goals and standards. · Guide cross-functional teams to convert reengineering outcomes into functional and system-level specifications. · Facilitate stakeholder consultations, department workshops and user interviews to ensure inclusive and insight-driven process transformation. · Develop comprehensive and high-quality documentation including process maps, SOPs, RFP content and strategic project reports. · Collaborate with IT solution providers and internal tech teams to ensure alignment between re-engineered processes and system design. · Contribute to impact assessments, change management planning and capacity-building programs for sustainable adoption within departments. Mandatory skill sets: · Demonstrated experience in leading BPR initiatives in government or public sector transformation programs. · Proficient in preparing As-Is / To-Be process maps, stakeholder reports, SOPs and strategic presentations. · Strong command over process modeling tools such as MS Visio, Lucidchart, ARIS, or equivalent. · Deep understanding of digital transformation in public service delivery (e.g., online services, workflow automation, MIS platforms). · Strong communication, problem-solving, facilitation and client engagement skills, especially in multi-stakeholder environments. Preferred skill sets: · Familiarity with national e-Governance initiatives such as NeGP, Digital India, NeSDA and Mission Mode Projects (eDistrict, Smart Cities, Health, Transport, etc.). · Understanding of SeMT/PeMT models, policy evaluation and regulatory impact assessment. · Exposure to change management, training design and capacity-building in government contexts. · Hands-on experience with government consulting, particularly in BPR or GPR for e-Governance projects. Years of experience required: 7+ years Education qualification: · Bachelor’s or Master’s degree in Engineering, Information Technology, Public Policy, Management, or a related discipline. · MBA / PGDM or a Master’s in Public Administration / Public Policy (preferred). Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Master of Business Administration Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Business Process Re-Engineering (BPR) Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Administration, Business Analysis, Business Case Development, Business Data Analytics, Business Process Analysis, Business Process Modeling, Business Process Re-Engineering (BPR), Business Requirements Analysis, Business Systems, Communication, Competitive Analysis, Creativity, Embracing Change, Emotional Regulation, Empathy, Feasibility Studies, Functional Specification, Inclusion, Intellectual Curiosity, IT Project Lifecycle, Learning Agility {+ 19 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Available for Work Visa Sponsorship? Government Clearance Required? Job Posting End Date

General information Country India State Telangana City Hyderabad Job ID 45167 Department Development Experience Level MID_SENIOR_LEVEL Employment Status FULL_TIME Workplace Type On-site Description & Requirements As a senior member of the Infor Data Services team, the Senior Java Developer is responsible for architecting and developing advanced Java solutions. This role involves leading the design and implementation of microservice architectures with Spring Boot, optimizing services for performance and scalability, and ensuring code quality. The Senior Developer will also mentor junior developers and collaborate closely with cross-functional teams to deliver comprehensive technical solutions. Essential Duties : Lead the development of scalable, robust, and secure Java components and services. Architect and optimize microservice solutions using Spring Boot. Translate customer requirements into comprehensive technical solutions. Conduct code reviews and maintain high code quality standards. Optimize and scale microservices for performance and reliability. Collaborate effectively with cross-functional teams to innovate and develop solutions. Experience in leading projects and mentoring engineers in best practices and innovative solutions. Coordinate with customer and client-facing teams for effective solution delivery. Basic Qualifications Expertise in designing and implementing Microservices with Spring Boot. Extensive experience in applying design patterns, system design principles, and expertise in event-driven and domain-driven design methodologies. Extensive experience with multithreading, asynchronous and defensive programming. Proficiency in MongoDB, SQL databases, and S3 data storage. Experience with Kafka, Kubernetes, AWS services & AWS SDK. Hands-on experience with Apache Spark. Strong knowledge of Linux, Git, and Docker. Familiarity with Agile methodologies and tools like Jira and Confluence. Excellent communication and leadership skills. Bachelor’s degree in Computer Science or a related field. Preferred Qualifications Experience with Spark using Spring Boot. Familiarity with the C4 Software Architecture Model. Experience using tools like Lucidchart for architecture and flow diagrams. About Infor Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. For more information visit www.infor.com Our Values At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future. We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

Line of Service Advisory Industry/Sector GPS X-Sector Specialism Operations Management Level Associate Job Description & Summary At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. In business analysis at PwC, you will focus on analysing and interpreting data to provide strategic insights and recommendations for improving business performance. Your work will involve strong analytical skills and the ability to effectively communicate findings to stakeholders. *Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. Job Description & Summary: At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 157 countries with more than 300,000 people who are committed to delivering quality in Assurance, Advisory and Tax services. Within Advisory, PwC has a large team that focus on transformation in Government through Digital inclusion. The open position is for a candidate who desires to work with government clients and bring about a change in society. A successful candidate will be expected to work pro-actively and effectively on multiple client engagements over the period of time and take ownership of the entire project delivery he/she entrusted with. Responsibilities: · Project location - Guwahati · Analyze existing departmental processes, workflows and service delivery models within government setups. · Conduct detailed As-Is and To-Be process mapping and identify opportunities for process simplification, automation and digitization. · Support the design and implementation of Business Process Reengineering (BPR) strategies in line with eGovernance best practices. · Work with cross-functional teams to translate process improvement needs into system requirements and functional specifications. · Conduct stakeholder consultations, workshops and interviews with department officials, end-users and citizens to gather insights. · Prepare high-quality documentation, including SOPs, process maps, RFP inputs and project reports. · Collaborate with IT teams during solution design and development to ensure alignment with re-engineered processes. · Support impact assessment, change management and capacity-building efforts within government departments. Mandatory skill sets: · Experience in preparing As-Is / To-Be process maps, SOPs, stakeholder presentations and reports. · Proficiency in process modeling tools (e.g., MS Visio, Lucidchart, or equivalent). · Exposure to digital transformation initiatives in the public sector (e.g., online citizen services, workflow automation, MIS platforms). · Excellent communication, analytical thinking and client interaction skills. Preferred skill sets: · Experience in government consulting, with specific experience in BPR or GPR for eGovernance projects. · Understanding of eGovernance MProjects ission Mode (MMPs) like eDistrict, Smart Cities, Transport, Health, etc. · Knowledge of national frameworks such as NeSDA, Digital India, SeMT/PeMT models. · Familiarity with Change Management, Capacity Building and Policy/Regulatory impact assessment. · Certifications in Lean Six Sigma, BPMN, TOGAF, or similar frameworks (desirable). Years of experience required: · 3 to 6 years Education qualification : · Bachelor’s or Master’s degree in Engineering, Information Technology, Public Policy, Management, or a related discipline. · MBA / PGDM or a Master’s in Public Administration / Public Policy (preferred). Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor of Engineering, Master of Business Administration Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills LucidChart, Microsoft Visio Optional Skills Lean Six Sigma (LSS) Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed. Job Overview Milestone is seeking a Lead Business Systems Analyst to drive the successful delivery of technology and process solutions across manufacturing, laboratory, and enterprise systems in a dynamic biopharma environment. This role acts as a key liaison between business stakeholders, IT teams, and third-party vendors, ensuring that business needs are translated into effective and compliant technology solutions. The ideal candidate possesses a blend of analytical and project management skills, has deep familiarity with regulated environments (e.g., GxP), and excels at facilitating cross-functional collaboration. This is a hands-on position requiring strong communication, technical documentation, and Agile leadership capabilities. Key Responsibilities Lead the requirements gathering process through stakeholder interviews, workshops, and system documentation. Translate complex business needs into detailed user stories, use cases, process flows, and system specifications. Facilitate Agile ceremonies (stand-ups, sprint planning, retrospectives) across one or more delivery teams. Partner with QA/validation teams to define test strategies and support validation protocols, including UAT coordination. Coordinate activities related to change controls, CAPAs, SOP documentation, and release processes in accordance with regulatory standards. Support configuration of business applications, including parameterization and minor setup changes where applicable. Maintain detailed and organized documentation: meeting notes, training materials, wireframes, and decision logs. Work with product owners, lab stakeholders, and infrastructure teams to support lifecycle activities of lab and manufacturing systems. Coordinate with vendors and internal teams on deployment and integration activities in test and production environments. Conduct impact assessments and risk analyses for proposed system changes. Act as a central point of contact for M&A system integration activities, security infrastructure documentation, and GxP alignment when applicable. Utilize collaborative tools such as Lucidchart, Miro, MS Teams, JIRA, Confluence, and others to support project communication and workflow visualization. Provide technical writing support for SOPs, policy documents, and training guides. Qualifications Required: Bachelor's degree in Computer Science, Information Systems, Life Sciences, or a related field. 8+ years of experience in IT business analysis, systems analysis, or project coordination—preferably within biotechnology, pharmaceuticals, or a regulated industry. Strong understanding of biotech manufacturing and lab workflows and their associated systems. Demonstrated experience in Agile methodologies and tools (e.g., Scrum, Kanban, JIRA). Proven ability to manage multiple concurrent workstreams with minimal supervision. Excellent written and verbal communication skills, particularly in remote or hybrid settings. Familiarity with system validation and compliance standards in a regulated (e.g., GxP) environment. Preferred Experience coordinating with Infrastructure, Security, or M&A teams. Working knowledge of technical domains such as IAM, data protection, firewalls, or cloud services (e.g., AWS, Azure). Certifications related are a plus. Proficiency in documentation tools such as MS Word, PowerPoint, Excel, Teams, Smartsheets, Jira and visualization platforms like Lucidchart or Visio. Soft Skills Strong critical thinking and problem-solving skills. Highly organized with the ability to prioritize and manage deadlines. Ability to navigate cross-functional teams and drive alignment across stakeholders. Comfortable working in ambiguous, fast-paced environments with evolving requirements Compensation Estimated Pay Range: Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location. Our Commitment to Diversity & Inclusion At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success. Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

Position Title: Technical/ Solution Architect - Python || Immediate Joiners Experience :10 Years+ Location: Pan India || Work Mode: Remote Shift Timing 11:00 AM to 8:00 PM Expected Skills: Architect and design scalable, secure, and highly available systems from scratch or evolve existing platforms with modern best practices. Own the technical vision and roadmap for critical platforms and applications, and ensure alignment with business goals.  Evaluate and select design patterns, architectural styles (e.g., microservices, event-driven, serverless), and integration strategies that fit the project context. Lead and participate in solutioning discussions with product managers, developers, and DevOps to define the most effective technical strategies. Produce architecture blueprints, high-level and low-level design documents, and oversee their successful implementation. Drive technical quality, performance optimization, and scalability improvements across the application stack. Provide hands-on guidance in coding, reviewing pull requests, and debugging production issues when necessary. Collaborate with DevOps to define CI/CD pipelines, infrastructure-as-code, monitoring, and logging strategies. Evaluate new technologies, frameworks, and tools, and champion innovation within engineering teams. Act as a technical mentor and coach for development teams, sharing knowledge around best practices, architecture decisions, and career growth. Ensure compliance with security, data privacy, and other regulatory standards through proper architectural design. Must-Have Skills & Qualifications 10+ years of experience in software engineering with at least 4+ years in a technical/solution architect role. Strong hands-on knowledge in: o Backend: Node.js, Python (Flask, FastAPI, Django) o Frontend: React.js / Angular (preferred) o Database systems: PostgreSQL, MySQL, MongoDB, Redis o Cloud: AWS / GCP / Azure – architectural design and cloud-native development o Messaging & Streaming: Kafka, RabbitMQ, or similar Deep understanding of system design, software architecture principles, and enterprise integration patterns. Solid knowledge of microservices, monolith-to-microservice transitions, and API Gateway patterns. Strong understanding of DevOps tooling and practices (CI/CD, Docker, Kubernetes, Terraform or similar). Expertise in scalability, availability, and performance tuning. Proven experience in solutioning complex business problems with clean and maintainable technical solutions. Strong communication skills and ability to translate business requirements into technical designs. Proficient in writing architecture artifacts, diagrams, and documentation using tools like Lucidchart, Miro, or similar About Damco We are a global technology company with almost three decades of core IT experience. Our differentiators are technological prowess with unwavering back-end support on a wide range of technologies and industry-leading platforms. At Damco, we take pride in building innovative, efficient, and robust IT solutions for our clients. We match the client’s business goals with our technology expertise and immaculate execution capabilities to solve issues that matter to the end-user. Damco has developed hundreds of products and applications, redefined countless processes, built numerous technology teams and systems, and delivered significant financial results to customers from diverse verticals. We believe in empowering our people to perform and grow by offering opportunities, learning, and inspiration—to ‘act and accomplish’. If you are a self-starter looking for an open and collaborative work culture to excel in career, we are the place for you.

CBOSIT Technologies is looking for a visionary leader passionate about driving business growth through digital transformation, to join our team of Business Consultants. We need a skilled and innovative candidate who is confident in process re-engineering and has expertise in the latest technologies. The ideal candidate should have strong communication skills, leadership qualities, and be an innovative thinker. As a team, we are dedicated to building impactful digital platforms and making businesses scalable and profitable. Our approach is agile, nimble, customer-focused and fun. Be the bridge between business needs and Zoho magic: Analyse client workflows, identify improvement opportunities, and tailor Zoho solutions for optimal efficiency. Lead the implementation charge: From design and development to testing and deployment, you'll own the entire Zoho implementation lifecycle, ensuring a smooth and successful transition. Become a trusted advisor: Guide clients through every step, providing clear communication, expert training, and ongoing support to maximize their Zoho experience. Think outside the box: Leverage your innovative spirit to craft custom workflows, reports, and automations that take Zoho to the next level for each client. Embrace agility: Collaborate effectively in a fast-paced environment, utilising Scrum methodologies to deliver projects on time and within budget. Requirements You're a perfect fit if you have been practising below for greater then 8years: Communication magic: Exceptional written and verbal communication skills to engage clients and explain complex concepts clearly. Be the strategic mastermind: Lead the entire Zoho implementation lifecycle, from needs analysis to training and beyond. Craft custom solutions: Design personalized configurations and automations to optimize client workflows. Manage like a champ: Oversee projects with agility, ensuring timely delivery and budget adherence. Guide and empower: Mentor and develop your team, fostering a collaborative and high-performing environment. Build strong relationships: Cultivate trust and understanding with clients, becoming their trusted Zoho advisor. Stay ahead of the curve: Possess deep Zoho expertise and a passion for continuous learning in the ever-evolving tech landscape. Tech Prowess Required: A Zoho whiz: Implementing, customising , and managing CRM, Desk, Books, People, Creator and more. A scripting master: Writing custom Deluge functions and wielding JavaScript with ease. An automation architect: Flowcharts like Miro, Draw.io, LucidChart are your canvas. A problem-solver extraordinaire: Fixing bugs, navigating APIs, and resolving any Zoho hurdle. Benefits More than Money: Perks to Fuel Your Passion at Our Consulting Firm! Forget boring benefits, unleash your career with: Top-tier pay: We believe in fair compensation and offer industry-leading salaries. Client connections: Consulting opens doors to exciting on-site interactions and diverse projects. Performance rewards: Earn bonus incentives tied to project success, plus recognition for going the extra mile. Equity ownership: Own a piece of the pie with our Employee Stock Ownership Plan (ESOPs). Flexible work style: Enjoy the freedom of remote work and unplug with paid time off. Celebratory culture: We embrace fun, a little weirdness, and shared successes. Ready to work hard, have fun, and thrive? Join our team!

CBOSIT Technologies is looking for a visionary leader passionate about driving business growth through digital transformation, to join our team of Business Consultants. We need a skilled and innovative candidate who is confident in process re-engineering and has expertise in the latest technologies. The ideal candidate should have strong communication skills, leadership qualities, and be an innovative thinker. As a team, we are dedicated to building impactful digital platforms and making businesses scalable and profitable. Our approach is agile, nimble, customer-focused and fun. Be the bridge between business needs and Zoho magic: Analyse client workflows, identify improvement opportunities, and tailor Zoho solutions for optimal efficiency. Lead the implementation charge: From design and development to testing and deployment, you'll own the entire Zoho implementation lifecycle, ensuring a smooth and successful transition. Become a trusted advisor: Guide clients through every step, providing clear communication, expert training, and ongoing support to maximize their Zoho experience. Think outside the box: Leverage your innovative spirit to craft custom workflows, reports, and automations that take Zoho to the next level for each client. Embrace agility: Collaborate effectively in a fast-paced environment, utilising Scrum methodologies to deliver projects on time and within budget. Requirements You're a perfect fit if you have been practising below for greater then 8years: Communication magic: Exceptional written and verbal communication skills to engage clients and explain complex concepts clearly. Be the strategic mastermind: Lead the entire Zoho implementation lifecycle, from needs analysis to training and beyond. Craft custom solutions: Design personalized configurations and automations to optimize client workflows. Manage like a champ: Oversee projects with agility, ensuring timely delivery and budget adherence. Guide and empower: Mentor and develop your team, fostering a collaborative and high-performing environment. Build strong relationships: Cultivate trust and understanding with clients, becoming their trusted Zoho advisor. Stay ahead of the curve: Possess deep Zoho expertise and a passion for continuous learning in the ever-evolving tech landscape. Tech Prowess Required: A Zoho whiz: Implementing, customising , and managing CRM, Desk, Books, People, Creator and more. A scripting master: Writing custom Deluge functions and wielding JavaScript with ease. An automation architect: Flowcharts like Miro, Draw.io, LucidChart are your canvas. A problem-solver extraordinaire: Fixing bugs, navigating APIs, and resolving any Zoho hurdle. Benefits More than Money: Perks to Fuel Your Passion at Our Consulting Firm! Forget boring benefits, unleash your career with: Top-tier pay: We believe in fair compensation and offer industry-leading salaries. Client connections: Consulting opens doors to exciting on-site interactions and diverse projects. Performance rewards: Earn bonus incentives tied to project success, plus recognition for going the extra mile. Equity ownership: Own a piece of the pie with our Employee Stock Ownership Plan (ESOPs). Flexible work style: Enjoy the freedom of remote work and unplug with paid time off. Celebratory culture: We embrace fun, a little weirdness, and shared successes. Ready to work hard, have fun, and thrive? Join our team!

CBOSIT Technologies is looking for a visionary leader passionate about driving business growth through digital transformation, to join our team of Business Consultants. We need a skilled and innovative candidate who is confident in process re-engineering and has expertise in the latest technologies. The ideal candidate should have strong communication skills, leadership qualities, and be an innovative thinker. As a team, we are dedicated to building impactful digital platforms and making businesses scalable and profitable. Our approach is agile, nimble, customer-focused and fun. Be the bridge between business needs and Zoho magic: Analyse client workflows, identify improvement opportunities, and tailor Zoho solutions for optimal efficiency. Lead the implementation charge: From design and development to testing and deployment, you'll own the entire Zoho implementation lifecycle, ensuring a smooth and successful transition. Become a trusted advisor: Guide clients through every step, providing clear communication, expert training, and ongoing support to maximize their Zoho experience. Think outside the box: Leverage your innovative spirit to craft custom workflows, reports, and automations that take Zoho to the next level for each client. Embrace agility: Collaborate effectively in a fast-paced environment, utilising Scrum methodologies to deliver projects on time and within budget. Requirements You're a perfect fit if you have been practising below for greater then 8years: Communication magic: Exceptional written and verbal communication skills to engage clients and explain complex concepts clearly. Be the strategic mastermind: Lead the entire Zoho implementation lifecycle, from needs analysis to training and beyond. Craft custom solutions: Design personalized configurations and automations to optimize client workflows. Manage like a champ: Oversee projects with agility, ensuring timely delivery and budget adherence. Guide and empower: Mentor and develop your team, fostering a collaborative and high-performing environment. Build strong relationships: Cultivate trust and understanding with clients, becoming their trusted Zoho advisor. Stay ahead of the curve: Possess deep Zoho expertise and a passion for continuous learning in the ever-evolving tech landscape. Tech Prowess Required: A Zoho whiz: Implementing, customising , and managing CRM, Desk, Books, People, Creator and more. A scripting master: Writing custom Deluge functions and wielding JavaScript with ease. An automation architect: Flowcharts like Miro, Draw.io, LucidChart are your canvas. A problem-solver extraordinaire: Fixing bugs, navigating APIs, and resolving any Zoho hurdle. Benefits More than Money: Perks to Fuel Your Passion at Our Consulting Firm! Forget boring benefits, unleash your career with: Top-tier pay: We believe in fair compensation and offer industry-leading salaries. Client connections: Consulting opens doors to exciting on-site interactions and diverse projects. Performance rewards: Earn bonus incentives tied to project success, plus recognition for going the extra mile. Equity ownership: Own a piece of the pie with our Employee Stock Ownership Plan (ESOPs). Flexible work style: Enjoy the freedom of remote work and unplug with paid time off. Celebratory culture: We embrace fun, a little weirdness, and shared successes. Ready to work hard, have fun, and thrive? Join our team!

CBOSIT Technologies is looking for a visionary leader passionate about driving business growth through digital transformation, to join our team of Business Consultants. We need a skilled and innovative candidate who is confident in process re-engineering and has expertise in the latest technologies. The ideal candidate should have strong communication skills, leadership qualities, and be an innovative thinker. As a team, we are dedicated to building impactful digital platforms and making businesses scalable and profitable. Our approach is agile, nimble, customer-focused and fun. Be the bridge between business needs and Zoho magic: Analyse client workflows, identify improvement opportunities, and tailor Zoho solutions for optimal efficiency. Lead the implementation charge: From design and development to testing and deployment, you'll own the entire Zoho implementation lifecycle, ensuring a smooth and successful transition. Become a trusted advisor: Guide clients through every step, providing clear communication, expert training, and ongoing support to maximize their Zoho experience. Think outside the box: Leverage your innovative spirit to craft custom workflows, reports, and automations that take Zoho to the next level for each client. Embrace agility: Collaborate effectively in a fast-paced environment, utilising Scrum methodologies to deliver projects on time and within budget. Requirements You're a perfect fit if you have been practising below for greater then 8years: Communication magic: Exceptional written and verbal communication skills to engage clients and explain complex concepts clearly. Be the strategic mastermind: Lead the entire Zoho implementation lifecycle, from needs analysis to training and beyond. Craft custom solutions: Design personalized configurations and automations to optimize client workflows. Manage like a champ: Oversee projects with agility, ensuring timely delivery and budget adherence. Guide and empower: Mentor and develop your team, fostering a collaborative and high-performing environment. Build strong relationships: Cultivate trust and understanding with clients, becoming their trusted Zoho advisor. Stay ahead of the curve: Possess deep Zoho expertise and a passion for continuous learning in the ever-evolving tech landscape. Tech Prowess Required: A Zoho whiz: Implementing, customising , and managing CRM, Desk, Books, People, Creator and more. A scripting master: Writing custom Deluge functions and wielding JavaScript with ease. An automation architect: Flowcharts like Miro, Draw.io, LucidChart are your canvas. A problem-solver extraordinaire: Fixing bugs, navigating APIs, and resolving any Zoho hurdle. Benefits More than Money: Perks to Fuel Your Passion at Our Consulting Firm! Forget boring benefits, unleash your career with: Top-tier pay: We believe in fair compensation and offer industry-leading salaries. Client connections: Consulting opens doors to exciting on-site interactions and diverse projects. Performance rewards: Earn bonus incentives tied to project success, plus recognition for going the extra mile. Equity ownership: Own a piece of the pie with our Employee Stock Ownership Plan (ESOPs). Flexible work style: Enjoy the freedom of remote work and unplug with paid time off. Celebratory culture: We embrace fun, a little weirdness, and shared successes. Ready to work hard, have fun, and thrive? Join our team!

Description Alexa is the voice activated digital assistant powering devices like Amazon Echo, Echo Dot, Echo Show, and Fire TV, which are at the forefront of this latest technology wave. To preserve our customers’ experience and trust, the Alexa Sensitive Content Intelligence (ASCI) team creates policies and builds services and tools through Machine Learning techniques to detect and mitigate sensitive content across Alexa. We are seeking an experienced Business Analyst to help us build the data capabilities and insights that will further our ability to deliver on our commitments. The ideal candidate is a thought leader, who thrives in an ambiguous environment and loves bringing insights to undefined problems. They have expertise defining stakeholder data requirements and delivering complex analytical and reporting solutions across multiple cross-functional teams. Key job responsibilities Key job responsibilities Business Analysts (BAs) are analytics professionals who work directly with our Ops leaders, Product leaders and Program leaders to translate data our team owns into actionable insights. BAs work with our Business Intelligence Engineers, Data Engineers, and Data Scientists to apply the best data to each analysis they own. You will be the closest to the business and will be expected to collaborate with business leaders to not only provide data-based analyses, but also consult on what other data resources our team has to offer. You will dive deep on projects and work with engineers on our BI team on the right mechanisms to continuously inspect and influence the direction that our organization will take. A strong sense of working backwards and product ownership, alongside inclinations to collaborate with your team and ensure Program improvements. You will own the WBR for the operations team. Basic Qualifications Greater than 2 years of relevant work experience Microsoft Excel: Advanced functions, pivot tables, data modeling SQL: Basic querying for data extraction and analysis Data visualization tools: Tableau, Power BI, or similar Analytical thinking Communication Requirements gathering Problem-solving Preferred Qualifications Project management software: JIRA, or Trello, or Microsoft Project Process modeling tools: Visio, or Lucidchart, or Draw.io Basic Knowledge of Python Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - BLR 14 SEZ Job ID: A3026840

UiPath Lead Chennai, TN (WFO) Role Description: We are looking for a highly skilled and motivated UiPath Lead to manage and deliver enterprise-level RPA solutions using UiPath. The ideal candidate will have strong leadership abilities, hands-on development experience, and a deep understanding of RPA best practices and architecture. Roles and Responsibilities: Lead end-to-end RPA project delivery using UiPath. Translate business requirements into scalable and efficient automation solutions. Mentor and guide junior developers and support peer code reviews. Collaborate with business stakeholders, analysts, and IT teams for automation feasibility and design. Define RPA architecture, reusable components, and governance models. Troubleshoot, optimize, and maintain existing bots and workflows. Ensure proper documentation (PDD, SDD, test cases) and adherence to SDLC and compliance standards. Manage deployment, version control, and orchestration using UiPath Orchestrator. Drive process discovery, assessment, and prioritization sessions. Preferred Skills: Strong knowledge of RPA tools (UiPath). Experience in AI/ML or Document Understanding (Intelligent Automation) and process mining. Knowledge of cloud platforms (Azure, AWS, GCP) and Git-based version control. Experience in business process analysis, mapping, and optimization. Proficiency in processing documentation tools (Visio, Lucidchart, etc.). Basic understanding of SQL, APIs, and system integrations (preferred). Soft Skills: Strong analytical and problem-solving abilities. Excellent communication and stakeholder management skills. Ability to translate business needs into automation requirements. Experience working in Agile and cross-functional teams. Certification: UiPath/Automation Anywhere/Blue Prism RPA Business Analyst Certification Scrum Certification