621 Lucidchart Jobs - Page 4

Job Summary As a Senior Business Analyst at a leading ship management company, you play a pivotal role in bridging the gap between business stakeholders and technology teams. You are responsible for eliciting, analyzing, and documenting business requirements and process flows across various departments. You act as a liaison between end users and IT vendors to ensure the delivery of high-quality, functional solutions aligned with maritime operational needs. Key Responsibilities Collaborate with business stakeholders across ship management functions to gather detailed requirements. Conduct workshops, interviews, and document analysis to create comprehensive Functional Requirement Documents (FRDs). Develop As-Is and To-Be process flows to identify process improvements and system enhancements. Translate business requirements into actionable user stories and epics using JIRA for agile tracking and sprint planning. Ensure alignment between business expectations and IT deliverables through continuous communication and documentation. Coordinate with IT vendors and developers for solution design, development, testing, and deployment activities. Review technical design specifications and validate them against business requirements. Support UAT planning, test case creation, and execution to ensure successful feature rollouts. Track change requests, manage scope, and document decisions throughout the SDLC lifecycle. Provide post-implementation support and assist in training end users on new functionalities. Contribute to the standardization of documentation practices and process frameworks across modules. Bring-in BA and project management best practices, frameworks to ensure requirements elicitation & management Required Skills & Qualifications Education Bachelors degree in Maritime Studies / IT or related field. Masters degree or MBA preferred. Lean Six Sigma Certification (Green or Black Belt) Experience: 1012 years of experience as a Business Analyst, with at least 3 years in a senior role. Experience in the shipping industry, with IT BA. Knowledge of crewing processes and workflows is mandatory. Experience with Agile methodologies and should have extensively used tools like Jira or confluence. Excellent stakeholder management and communication skills to collaborate with diverse teams. Proven ability to work independently, manage multiple priorities in a fast-paced environment, and capable of taking up project management additionally as needed. Previous work experience with crewing products or systems in a pureplay IT role is preferred Proficiency in process modeling tools (e.g., BPMN, Visio, Lucidchart, Signavio etc.) Tools & Technologies JIRA, Confluence Microsoft Visio / Draw.io / MIRO (for process flows) Microsoft Office Suite (Excel, Word, PowerPoint) Any BPMN or UML tools (optional)

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed. Job Overview Position Summary: We are seeking a seasoned Senior Business Analyst with a strong foundation in digital transformation, enterprise systems, and multi-domain exposure across Healthcare, BFSI, Retail, ERP, CMS, and CRM ecosystems . The ideal candidate will be a strategic partner to both business and technology stakeholders — driving requirement clarity, delivering enterprise-grade solutions, and ensuring alignment with operational and customer experience goals. This role combines analytical excellence, stakeholder engagement, and business-technology fluency to support end-to-end project success. Key Responsibilities Strategic Analysis & Solution Scoping Lead stakeholder interviews, workshops, and discovery sessions to elicit and refine business requirements across diverse domains. Define and document business processes, user journeys, use cases, and business rules across B2B and B2C environments. Conduct gap analysis, impact assessments, and feasibility studies to inform architecture and product decisions. Multi-Domain Functional Expertise Act as a domain bridge across verticals, any of the two would be ideally preferred: Healthcare: Patient workflows, claims, HIPAA, interoperability (HL7/FHIR). BFSI: KYC/AML, digital onboarding, payments, lending, risk/compliance. Retail: Order management, customer journey mapping, e-commerce and omnichannel integration. ERP Systems: Requirements for finance, procurement, HR, and supply chain modules (e.g., SAP, Oracle). CRM/CMS Systems: Salesforce, MS Dynamics, HubSpot, Sitecore, WordPress — covering customer lifecycle, lead management, and content workflows. Stakeholder Leadership Work directly with product owners, architects, and CXOs to align technology initiatives with business strategy. Build and manage relationships with cross-functional teams across business units and geographies. Act as a trusted advisor in business-IT alignment, influencing priority-setting and digital adoption. Requirements & Agile Delivery Support Author detailed Business Requirement Documents (BRDs), Functional Specifications, User Stories, Process Maps, and Wireframe Specs. Collaborate with UI/UX, development, and QA teams to ensure clarity, traceability, and testability. Participate in sprint ceremonies: planning, grooming, demos, retrospectives. Lead UAT planning, training coordination, and post-go-live evaluation. Technical Acumen & Enterprise Systems Understanding Translate business needs into high-level solution designs, considering data integration, workflows, and automation. Understand data structures, API interactions, system interoperability, and security considerations. Collaborate with architects and engineers on solution feasibility and scalability. Usage of Analytics tools and dashboarding practices Required Skills & Qualifications Bachelor’s degree in Computer Science, Information Systems, Business, or equivalent; MBA or Master’s preferred. Minimum 7 years of experience as a Business Analyst, with a proven track record in at least 3 of the mentioned domains. Strong command of Agile/Waterfall/Hybrid methodologies; familiarity with SAFe is a plus. Experience with enterprise tools: JIRA, Confluence, MS Visio, Miro, Lucidchart, Balsamiq, Power BI/Tableau. Excellent verbal and written communication skills; demonstrated ability to influence C-level and senior leadership. Analytical and detail-oriented, with a structured approach to problem-solving and decision-making. Sound knowledge of system architecture principles, data modelling, and integration best practices. Preferred Qualifications Certifications: CBAP, PMI-PBA, Agile BA, CSPO, or equivalent will be greatly appreciated Experience in enterprise application implementation or modernization (ERP, CRM, CMS). Prior consulting experience or exposure to global client delivery models. Familiarity with data privacy, compliance (HIPAA, PCI-DSS, GDPR), and governance frameworks. What We Offer Competitive salary, performance-linked bonuses, and flexible benefits. Opportunities to lead cross-functional digital programs across industries. Exposure to modern platforms, enterprise systems, and AI/data-driven initiatives. Collaborative, inclusive work culture focused on innovation and continuous learning. Defined growth pathways and access to global opportunities within the organization. Compensation Estimated Pay Range: Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location. Our Commitment to Diversity & Inclusion At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success. Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

Business Analyst (Enterprise Applications) We’re hiring a Business Analyst (Enterprise Applications) with 5+ years’ experience (3+ as BA) to drive discovery, backlog clarity and delivery for global programs. Must have Azure DevOps (Boards), Figma wireframing, excellent communication/presentation, and experience working across time zones. Location: India – Pune Experience: 5+ years overall, including 3+ years as a Business Analyst Employment Type: Fulltime About NCS & IDC NCS, a Singtel Group company, is a leading technology services firm across Asia Pacific, delivering endtoend digital, data, cloud, platforms and core IT services. NCS India Delivery Center (IDC) supports global clients across industries, enabling largescale transformation and application delivery. Learn more: NCS India | Digital and Technology Services Role Summary We’re seeking a Business Analyst to partner with global business and engineering teams and translate complex business needs into clear, testable, and buildable requirements for enterprise applications . You will drive discovery and backlog clarity in Azure DevOps , create Figma wireframes to validate user journeys, and facilitate delivery across time zones with strong communication and presentation skills. Key Responsibilities Elicit & Analyze Requirements Lead workshops/interviews to capture business, stakeholder, and solution requirements for enterprise app initiatives. Break down needs into epics, features, and user stories with unambiguous acceptance criteria ; maintain a clean, prioritized backlog in Azure DevOps Boards . Design Collaboration & Prototyping Create low/midfidelity wireframes and flows in Figma to validate UX and support developer handoff. Produce/process maps, data flow and system interaction diagrams; articulate nonfunctional requirements (performance, security, availability, usability). Delivery & Quality Support refinement/grooming , sprint planning, and UAT ; define test scenarios from AC and perform BA validation preUAT. Ensure traceability from requirements through designs, test cases, and releases; manage scope, dependencies, and change impacts. Stakeholder Management Facilitate decisions across global stakeholders ; present options, tradeoffs and recommendations through concise presentations and demos. Communicate progress, risks, and mitigation plans clearly to business and technical leaders. Governance & Documentation Maintain functional specs/Wiki notes, ensure DoR/DoD compliance, and contribute to release readiness and postrelease evaluation. MustHave Qualifications 5+ years overall experience with 3+ years as a Business Analyst on enterprise applications (ERP/CRM/platforms or complex custom systems). Demonstrated ability to translate business requirements into technical specifications and testable user stories. Handson with Azure DevOps (Boards, queries, dashboards) for backlog and sprint management. Handson UI design/wireframing in Figma (or equivalent) to validate user journeys and acceptance criteria. Strong communication, facilitation, and presentation skills; ability to work with global teams across time zones . Solid understanding of integrations/APIs , data models, and nonfunctional requirements . GoodtoHave Experience with requirements traceability and solution evaluation ; exposure to process improvement/Lean . Confluence/Wiki documentation, Visio/Miro/Lucidchart for flows; basic SQL for data validation; BI/analytics acceptance criteria. Certifications: ECBA/CCBA/CBAP , Agile, or Product Ownership Analysis. Key Performance Indicators (KPIs) Backlog readiness & quality (DoR, AC completeness). Defect leakage attributable to requirement gaps; cycle time from refinement to acceptance. Stakeholder satisfaction (workshop efficacy, clarity of outputs). Traceability coverage from business requirement story test release. Working Model Flexibility to support ceremonies/meetings across APAC/EMEA/AMER (as needed). Education Bachelor’s degree in Engineering/Information Systems/Computer Science (or equivalent practical experience).

Job Summary: We are looking for an experienced Process Automation Desktop Specialist with over 7 years of experience in designing, developing, and maintaining automated desktop solutions and workflows. The ideal candidate will have hands-on expertise in RPA tools (such as UiPath, Power Automate, or Automation Anywhere), scripting, and integrating automation into business processes to drive efficiency and productivity. ________________________________________ Key Responsibilities: Analyze, design, and develop process automation solutions for desktop-based and hybrid systems. Collaborate with business analysts and stakeholders to identify process automation opportunities and gather requirements. Develop, test, and deploy RPA bots or desktop automation scripts using tools like UiPath, Automation Anywhere, Power Automate Desktop, etc. Integrate automation solutions with various data sources, APIs, and desktop applications. Ensure robust exception handling, logging, and monitoring of automation workflows. Maintain and optimize existing automations to enhance performance and reliability. Provide technical documentation, user guides, and training to end-users or support teams. Work with IT security and compliance to ensure automation adheres to organizational policies. Participate in continuous improvement efforts and recommend enhancements in tools and technologies. ________________________________________ Required Skills & Experience: 7+ years of experience in IT or business process automation roles. Strong experience with desktop automation tools such as: UiPath (preferred) Power Automate Desktop Automation Anywhere Blue Prism (optional) Proficient in scripting languages such as Python, VBScript, PowerShell, or JavaScript. Experience working with REST APIs, Excel automation, and file system operations. Understanding of SDLC and Agile methodologies. Strong analytical and problem-solving skills. Excellent communication and documentation abilities. Experience in process mapping and using BPM tools (e.g., Visio, Lucidchart) is a plus. Knowledge of IT security, access controls, and compliance in automation. ________________________________________ Preferred Qualifications: Bachelor degree in Computer Science, Information Systems, or related field. RPA certifications (e.g., UiPath Certified Advanced RPA Developer). Experience in AI/ML-powered automation or intelligent document processing (e.g., OCR, NLP). About Virtusa Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us. Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence. Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Job Summary: We are seeking a highly skilled and experienced Senior Business Analyst with 7+ years of experience in analyzing business processes, gathering requirements, and supporting solution delivery across complex projects. The ideal candidate is a strategic thinker with strong stakeholder engagement skills, a data-driven mindset, and the ability to bridge the gap between business needs and technical solutions. ________________________________________ Key Responsibilities: Engage with business stakeholders to understand and document business objectives, requirements, processes, and challenges. Translate business needs into functional specifications, user stories, and acceptance criteria. Analyze and model current-state and future-state processes (using BPMN, flowcharts, etc.). Work closely with product managers, solution architects, developers, and QA teams throughout the project lifecycle. Support solution design, ensuring alignment with business requirements and organizational goals. Assist in UAT planning, execution, and issue tracking with stakeholders and testers. Conduct impact analysis, feasibility studies, and risk assessments as part of change management initiatives. Monitor project progress and ensure timely delivery of key business milestones. Act as a liaison between business units and technical teams to ensure mutual understanding. Continuously identify improvement opportunities and contribute to process optimization and innovation. ________________________________________ Required Skills & Experience: 7+ years of experience as a Business Analyst in IT, consulting, or business transformation environments. Strong experience with requirements gathering, business process modeling, and stakeholder management. Proficiency in tools such as: JIRA / Confluence Microsoft Visio / Lucidchart Excel, PowerPoint Balsamiq / Figma / Wireframing tools (optional) Solid understanding of SDLC, Agile, Scrum, and/or Waterfall methodologies. Experience in preparing BRDs, FRDs, and user stories. Strong analytical, problem-solving, and decision-making capabilities. Excellent verbal and written communication skills. About Virtusa Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us. Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence. Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Job Summary: We are seeking a highly skilled and experienced Senior Business Analyst with 7+ years of experience in analyzing business processes, gathering requirements, and supporting solution delivery across complex projects. The ideal candidate is a strategic thinker with strong stakeholder engagement skills, a data-driven mindset, and the ability to bridge the gap between business needs and technical solutions. ________________________________________ Key Responsibilities: Engage with business stakeholders to understand and document business objectives, requirements, processes, and challenges. Translate business needs into functional specifications, user stories, and acceptance criteria. Analyze and model current-state and future-state processes (using BPMN, flowcharts, etc.). Work closely with product managers, solution architects, developers, and QA teams throughout the project lifecycle. Support solution design, ensuring alignment with business requirements and organizational goals. Assist in UAT planning, execution, and issue tracking with stakeholders and testers. Conduct impact analysis, feasibility studies, and risk assessments as part of change management initiatives. Monitor project progress and ensure timely delivery of key business milestones. Act as a liaison between business units and technical teams to ensure mutual understanding. Continuously identify improvement opportunities and contribute to process optimization and innovation. ________________________________________ Required Skills & Experience: 7+ years of experience as a Business Analyst in IT, consulting, or business transformation environments. Strong experience with requirements gathering, business process modeling, and stakeholder management. Proficiency in tools such as: JIRA / Confluence Microsoft Visio / Lucidchart Excel, PowerPoint Balsamiq / Figma / Wireframing tools (optional) Solid understanding of SDLC, Agile, Scrum, and/or Waterfall methodologies. Experience in preparing BRDs, FRDs, and user stories. Strong analytical, problem-solving, and decision-making capabilities. Excellent verbal and written communication skills. About Virtusa Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us. Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence. Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Biitcode is urgently hiring for the post of Business Analyst, Please find the details below. Position: Business Analyst Location: Surat, Gujarat Requisites: Bachelor's degree in Computer Science, Information Technology, or a related field. 1-5 years of experience as a Business Analyst, with hands-on experience in system architecture/design. Strong understanding of software development lifecycle (SDLC) and Agile methodologies. Proficient in tools like JIRA, Confluence, Lucidchart/Draw.io, and wireframing tools like Figma/Balsamiq. Knowledge of database structures, APIs, microservices, and cloud platforms (AWS, Azure, GCP) is a plus. Exceptional analytical, problem-solving, and documentation skills. Excellent interpersonal and communication skills for client-facing discussions and cross-team collaboration. What We Offer: Opportunity to lead solution design for innovative IT projects A collaborative team culture with open communication Learning support and certification reimbursement Competitive salary and growth-focused work environment Responsibilities: Gather and analyze business, functional, and technical requirements from stakeholders. Translate business requirements into detailed system architecture and design documents. Design logical, scalable, and secure architectures for web and mobile applications. Collaborate with development and UI/UX teams to ensure architecture aligns with functional goals. Create wireframes, workflows, data flow diagrams, and system integration maps. Bridge the gap between business and technology teams, ensuring shared understanding. Oversee system specifications, API documentation, and integration planning. Support QA and development teams during implementation and post-deployment validation. Recommend technical improvements and system enhancements. Interested candidates can Whatsapp their resumes on 8788692727. Thanks & regards Poonam P. Biitcode Job Type: Full-time Pay: ₹800,000.00 - ₹900,000.00 per year Work Location: In person

Job Summary: We are seeking a highly skilled and experienced Senior Business Analyst with 7+ years of experience in analyzing business processes, gathering requirements, and supporting solution delivery across complex projects. The ideal candidate is a strategic thinker with strong stakeholder engagement skills, a data-driven mindset, and the ability to bridge the gap between business needs and technical solutions. ________________________________________ Key Responsibilities: Engage with business stakeholders to understand and document business objectives, requirements, processes, and challenges. Translate business needs into functional specifications, user stories, and acceptance criteria. Analyze and model current-state and future-state processes (using BPMN, flowcharts, etc.). Work closely with product managers, solution architects, developers, and QA teams throughout the project lifecycle. Support solution design, ensuring alignment with business requirements and organizational goals. Assist in UAT planning, execution, and issue tracking with stakeholders and testers. Conduct impact analysis, feasibility studies, and risk assessments as part of change management initiatives. Monitor project progress and ensure timely delivery of key business milestones. Act as a liaison between business units and technical teams to ensure mutual understanding. Continuously identify improvement opportunities and contribute to process optimization and innovation. ________________________________________ Required Skills & Experience: 7+ years of experience as a Business Analyst in IT, consulting, or business transformation environments. Strong experience with requirements gathering, business process modeling, and stakeholder management. Proficiency in tools such as: JIRA / Confluence Microsoft Visio / Lucidchart Excel, PowerPoint Balsamiq / Figma / Wireframing tools (optional) Solid understanding of SDLC, Agile, Scrum, and/or Waterfall methodologies. Experience in preparing BRDs, FRDs, and user stories. Strong analytical, problem-solving, and decision-making capabilities. Excellent verbal and written communication skills. About Virtusa Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us. Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence. Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Business Analyst (Enterprise Applications) We’re hiring a Business Analyst (Enterprise Applications) with 5+ years’ experience (3+ as BA) to drive discovery, backlog clarity and delivery for global programs. Must have Azure DevOps (Boards), Figma wireframing, excellent communication/presentation, and experience working across time zones. Location: India – Pune Experience: 5+ years overall, including 3+ years as a Business Analyst Employment Type: Full‑time About NCS & IDC NCS, a Singtel Group company, is a leading technology services firm across Asia Pacific, delivering end‑to‑end digital, data, cloud, platforms and core IT services. NCS India Delivery Center (IDC) supports global clients across industries, enabling large‑scale transformation and application delivery. Learn more: NCS India | Digital and Technology Services Role Summary We’re seeking a Business Analyst to partner with global business and engineering teams and translate complex business needs into clear, testable, and buildable requirements for enterprise applications . You will drive discovery and backlog clarity in Azure DevOps , create Figma wireframes to validate user journeys, and facilitate delivery across time zones with strong communication and presentation skills. Key Responsibilities Elicit & Analyze Requirements Lead workshops/interviews to capture business, stakeholder, and solution requirements for enterprise app initiatives. Break down needs into epics, features, and user stories with unambiguous acceptance criteria ; maintain a clean, prioritized backlog in Azure DevOps Boards . Design Collaboration & Prototyping Create low/mid‑fidelity wireframes and flows in Figma to validate UX and support developer handoff. Produce/process maps, data flow and system interaction diagrams; articulate non‑functional requirements (performance, security, availability, usability). Delivery & Quality Support refinement/grooming , sprint planning, and UAT ; define test scenarios from AC and perform BA validation pre‑UAT. Ensure traceability from requirements through designs, test cases, and releases; manage scope, dependencies, and change impacts. Stakeholder Management Facilitate decisions across global stakeholders ; present options, trade‑offs and recommendations through concise presentations and demos. Communicate progress, risks, and mitigation plans clearly to business and technical leaders. Governance & Documentation Maintain functional specs/Wiki notes, ensure DoR/DoD compliance, and contribute to release readiness and post‑release evaluation. Must‑Have Qualifications 5+ years overall experience with 3+ years as a Business Analyst on enterprise applications (ERP/CRM/platforms or complex custom systems). Demonstrated ability to translate business requirements into technical specifications and testable user stories. Hands‑on with Azure DevOps (Boards, queries, dashboards) for backlog and sprint management. Hands‑on UI design/wireframing in Figma (or equivalent) to validate user journeys and acceptance criteria. Strong communication, facilitation, and presentation skills; ability to work with global teams across time zones . Solid understanding of integrations/APIs , data models, and non‑functional requirements . Good‑to‑Have Experience with requirements traceability and solution evaluation ; exposure to process improvement/Lean . Confluence/Wiki documentation, Visio/Miro/Lucidchart for flows; basic SQL for data validation; BI/analytics acceptance criteria. Certifications: ECBA/CCBA/CBAP , Agile, or Product Ownership Analysis. Key Performance Indicators (KPIs) Backlog readiness & quality (DoR, AC completeness). Defect leakage attributable to requirement gaps; cycle time from refinement to acceptance. Stakeholder satisfaction (workshop efficacy, clarity of outputs). Traceability coverage from business requirement → story → test → release. Working Model Flexibility to support ceremonies/meetings across APAC/EMEA/AMER (as needed). Education Bachelor’s degree in Engineering/Information Systems/Computer Science (or equivalent practical experience).

Employer: Tecsight Location: Pune/Bangalore Function: Solutions Engineering / Presales Reports to: Director, Solutions Engineering (or VP Sales) Clients: Global System Integrators (GSIs) and their enterprise end-customers Travel: ~25–40% (client workshops, PoCs, partner events) Role Summary Own end-to-end presales across Digital Workplace (DWP) , Field Service Operations (FSO) , IT Infrastructure , Networking & Wireless . You’ll qualify opportunities with GSIs, lead discovery, architect fit-for-purpose solutions, run PoCs, and produce all sales/technical documentation through to delivery handover—balancing business outcomes, technical depth, cost, and delivery risk. Primary Responsibilities 1) Presales & Solutioning (Core) Lead discovery with GSIs and enterprise customers: current-state assessment, requirements, success criteria, risks, and constraints. Architect solutions across: DWP/EUC: Windows/macOS, M365/Entra ID, Intune/SCCM, Autopilot/ABM, VDI (Citrix/VMware), app packaging, device lifecycle, collaboration, identity & conditional access, Zero Trust principles. FSO: Field service tooling/workflows, mobile device management, offline/edge constraints, rugged devices, parts logistics integrations, shift/crew scheduling, service KPIs. IT Infrastructure: Hybrid cloud (Azure/AWS/GCP), AD/Entra, backup/DR, virtualization (VMware/Hyper-V), storage, server builds, patching/automation (PowerShell/Terraform/Ansible). Networking & Wireless: Campus/branch LAN, Wi-Fi 5/6/6E/7 , SD-WAN, NAC/802.1X, segmentation, DNS/DHCP/IPAM, WAN optimization; vendors e.g., Cisco/Meraki, HPE Aruba, Juniper, Fortinet, Palo Alto. Produce HLD/LLD , integration maps, security controls, capacity models, and TCO/ROI . Run PoCs/pilots and bake-offs; define success metrics; document outcomes and next steps. Build competitive positioning and win themes aligned to each GSI’s methodology and offerings. 2) Implementation Orchestration & Handover Create implementation plans , migration waves, rollback criteria, and acceptance tests. Lead delivery kickoffs ; brief PMs/engineers; finalize RACI, RAID, and cutover plans. Validate bill of materials (BOM/BOQ), licensing, and services estimates; protect margin. Provide governance during early sprints; ensure scope adherence and change control. 3) Sales Documentation & Governance Own all client-facing artifacts: SoW , proposals , RFP/RFI responses , HLD/LLD , SAD , TDM , risk register , assumptions/dependencies , effort & pricing models , presentations . Maintain a reusable proposal & diagram library (Visio/Lucidchart), reference architectures, and estimation templates. Ensure compliance with GSI partner frameworks, data privacy, and customer infosec requirements. Deliver persuasive executive presentations and demos to both technical and C-level audiences. Required Experience & Skills Technical 8–12+ years across presales/solutions for DWP/EUC, FSO, Infra, and Enterprise Networking/Wi-Fi. Hands-on with: M365/Entra/Intune/SCCM , Autopilot/ABM, Azure/AWS foundations, VMware/Citrix , Cisco/Meraki/Aruba/Fortinet , SD-WAN , NAC/802.1X , Zero Trust , ITSM (ServiceNow) . Strong understanding of SLA/OLA design , operational runbooks, monitoring/observability, and SRE/operability considerations. Consulting & Commercial Structured discovery and requirements engineering; translating business outcomes to architectures and SoW scope. Costing & pricing, effort estimation, and TCO/ROI models; margin protection. Clear storytelling, whiteboarding, and objection handling; executive presence. Tools Visio/Lucidchart, PowerPoint, Excel, Confluence/Jira, Git (for IaC samples), PowerShell; basic Terraform/Ansible familiarity a plus. Certifications (nice to have) Networking/Wireless: CCNP/CCNA, Aruba ACMP/ACSA, CWNA/CWSP, Fortinet NSE 4/5. Cloud/Infra: Azure AZ-104/AZ-305, AWS SysOps/Architect, VMware VCP, Citrix CCE-V/CCP-V. Process: ITIL v4, PRINCE2/PMP, TOGAF (preferred). #tecsight #itservices

Job Description: We are seeking a skilled Business Operations Specialist to join our team. The ideal candidate will have a strong background in automating business processes, leveraging tools and methodologies to drive efficiency and scalability. Key Responsibilities: Design, develop, and implement process automation solutions, with a preference for experience in Robotic Process Automation (RPA). Utilize process mapping tools to analyze, document, and improve business workflows. Collaborate with cross-functional teams using lean and agile methodologies to deliver process improvements. Identify opportunities for automation and support continuous improvement initiatives. Required Skills: 5+ years of hands-on experience in process automation (RPA experience is desirable). Proficiency in using process mapping tools such as Microsoft Visio, Lucidchart, or equivalent. Familiarity with lean/agile workflows and principles.

Biitcode is urgently hiring for the post of Business Analyst, Please find the details below. Position: Business Analyst Location: Surat, Gujarat Requisites: Bachelor's degree in Computer Science, Information Technology, or a related field. 1-5 years of experience as a Business Analyst, with hands-on experience in system architecture/design. Strong understanding of software development lifecycle (SDLC) and Agile methodologies. Proficient in tools like JIRA, Confluence, Lucidchart/Draw.io, and wireframing tools like Figma/Balsamiq. Knowledge of database structures, APIs, microservices, and cloud platforms (AWS, Azure, GCP) is a plus. Exceptional analytical, problem-solving, and documentation skills. Excellent interpersonal and communication skills for client-facing discussions and cross-team collaboration. What We Offer: Opportunity to lead solution design for innovative IT projects A collaborative team culture with open communication Learning support and certification reimbursement Competitive salary and growth-focused work environment Responsibilities: Gather and analyze business, functional, and technical requirements from stakeholders. Translate business requirements into detailed system architecture and design documents. Design logical, scalable, and secure architectures for web and mobile applications. Collaborate with development and UI/UX teams to ensure architecture aligns with functional goals. Create wireframes, workflows, data flow diagrams, and system integration maps. Bridge the gap between business and technology teams, ensuring shared understanding. Oversee system specifications, API documentation, and integration planning. Support QA and development teams during implementation and post-deployment validation. Recommend technical improvements and system enhancements. Interested candidates can Whatsapp their resumes on 8788692727. Thanks & regards Poonam P. Biitcode Job Type: Full-time Pay: ₹800,000.00 - ₹900,000.00 per year Work Location: In person

As a skilled and analytical Systems Analyst, you will play a vital role in our digital transformation team by evaluating business needs, analyzing system requirements, and driving implementation across various platforms and frameworks. Your attention to detail and ability to thrive in tech-forward environments will be key to success in this role. You will be responsible for analyzing, documenting, and enhancing business processes, systems, and data flows. Collaboration with stakeholders, developers, data teams, and QA will be essential to design scalable solutions. Acting as a liaison between business units and IT, you will ensure that systems align with business objectives. Leading requirements gathering, documenting functional specs, and system configuration will also be part of your responsibilities. Your involvement in the design and implementation of AI-integrated workflows, cloud applications, and microservices will be crucial. Conducting feasibility studies, cost/benefit analysis, and impact assessments for system changes will be required. Supporting API-based integrations between systems and ensuring compliance with standards for security, performance, and compliance will also fall under your purview. To qualify for this role, you should have a Bachelor's degree in Information Systems, Computer Science, or a related field, along with at least 5 years of experience as a Systems Analyst or in a similar role. Experience with Cloud platforms like AWS, Azure, or GCP, as well as SaaS solutions, is necessary. Strong proficiency in data models, SQL, and RESTful APIs is expected, along with familiarity with tools such as Jira, Confluence, Visio, or Lucidchart. A solid grasp of Agile/Scrum environments and software development lifecycles is also required, in addition to excellent analytical, problem-solving, and communication skills. Preferred skills for this role include experience with AI/ML-enabled platforms or generative AI tools, knowledge of iPaaS solutions like MuleSoft, Boomi, or Zapier, and familiarity with ERP systems (e.g., SAP, Oracle), CRM (Salesforce), or ServiceNow. Understanding data governance, privacy compliance, and cybersecurity basics would be advantageous. Certifications such as CBAP, ITIL, AWS Certified Solutions Architect, or Azure Fundamentals are also preferred for this position.,

You have a great opportunity to join as a Management Trainee in Strategy & Business Transformation in Jaipur. If you are a fresher with a keen analytical mind and a strong interest in strategy, AI, and storytelling, this role offers you the chance to kickstart your career by collaborating closely with senior leadership to lead business transformation and foster innovation. Your responsibilities will include mapping workflows using tools like SIPOC and swimlanes, conducting root-cause analyses using methods like Ishikawa and 5 Whys, proposing AI-driven enhancements, and developing impactful strategy content such as whitepapers and change materials. The ideal candidate for this role would be a recent MBA or Bachelor's graduate in Business, Engineering, or Economics. Proficiency in tools like Lucidchart, Miro, Visio, SWOT analysis, and journey mapping is preferred. Additionally, strong writing, storytelling, and visual communication skills are essential for success in this position. Freshers are encouraged to apply for this exciting opportunity. If you are ready to embark on a career in strategy and business transformation, please send your resume to hire@botconsulting.io. Join us in driving innovation and shaping the future of business in Jaipur! #hiring #fresherjobs #strategyjobs #businesstransformation #MBAjobs #AIstrategy #careers #jobpost #jaipurjobs,

Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : Business Requirements Analysis Good to have skills : NA Minimum 7.5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Business Analyst – SaaS Product & Workflow Automation Experience: 6–10 years Responsibilities Lead the end-to-end business analysis process from discovery to delivery for complex product features. Collaborate with stakeholders to gather, analyze, and document business requirements for campaign management, budgeting, logistics, and feedback workflows. Translate business needs into functional specifications, user stories, and acceptance criteria. Facilitate workshops, interviews, and process mapping sessions with internal and external stakeholders. Support the design and optimization of workflows using tools like Camunda or n8n. Assist in UAT planning, execution, and validation of features against business goals. Analyze data and feedback to identify trends, gaps, and opportunities for product improvement. Drive UAT planning, execution, and validation of features against business objectives. Skills & Experience 6+ years of experience as a Business Analyst in SaaS, enterprise software, or digital transformation projects. Strong understanding of business process modeling, workflow automation, and agile methodologies. Experience writing user stories, BRDs, and functional specifications. Familiarity with tools like Jira, Confluence, Lucidchart, or Miro. Ability to work cross-functionally with technical and non-technical teams. Summary: As a Business Analyst, you will analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Your typical day will involve collaborating with various stakeholders to understand their needs, conducting thorough research, and synthesizing information to define future business solutions. You will assess the current state of operations and identify customer requirements, ensuring that the proposed solutions align with organizational goals and enhance overall efficiency. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate workshops and meetings to gather requirements and ensure alignment among stakeholders. - Develop comprehensive documentation that outlines business requirements and proposed solutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in Business Requirements Analysis. - Strong analytical skills to assess business processes and identify areas for improvement. - Excellent communication skills to effectively convey complex information to diverse audiences. - Experience with process mapping and modeling techniques. - Ability to work collaboratively in a team-oriented environment. Additional Information: - The candidate should have minimum 7.5 years of experience in Business Requirements Analysis. - This position is based at our Bengaluru office. - A 15 years full time education is required.

Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : Business Requirements Analysis Good to have skills : NA Minimum 7.5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Business Analyst – SaaS Product & Workflow Automation Experience: 6–10 years Responsibilities Lead the end-to-end business analysis process from discovery to delivery for complex product features. Collaborate with stakeholders to gather, analyze, and document business requirements for campaign management, budgeting, logistics, and feedback workflows. Translate business needs into functional specifications, user stories, and acceptance criteria. Facilitate workshops, interviews, and process mapping sessions with internal and external stakeholders. Support the design and optimization of workflows using tools like Camunda or n8n. Assist in UAT planning, execution, and validation of features against business goals. Analyze data and feedback to identify trends, gaps, and opportunities for product improvement. Drive UAT planning, execution, and validation of features against business objectives. Skills & Experience 6+ years of experience as a Business Analyst in SaaS, enterprise software, or digital transformation projects. Strong understanding of business process modeling, workflow automation, and agile methodologies. Experience writing user stories, BRDs, and functional specifications. Familiarity with tools like Jira, Confluence, Lucidchart, or Miro. Ability to work cross-functionally with technical and non-technical teams. Summary: As a Business Analyst, you will analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Your typical day will involve engaging with various stakeholders to understand their needs, conducting thorough research to gather relevant information, and synthesizing this data to propose effective business solutions. You will also assess the current state of operations and identify customer requirements, ultimately defining the future state that aligns with organizational goals and technological advancements. Collaboration with cross-functional teams will be essential to ensure that proposed solutions are practical and beneficial for the organization. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate workshops and meetings to gather requirements and feedback from stakeholders. - Develop comprehensive documentation to support business processes and system designs. Professional & Technical Skills: - Must To Have Skills: Proficiency in Business Requirements Analysis. - Strong analytical and problem-solving skills. - Experience with process mapping and modeling techniques. - Ability to communicate complex ideas clearly and effectively. - Familiarity with project management methodologies. Additional Information: - The candidate should have minimum 7.5 years of experience in Business Requirements Analysis. - This position is based at our Bengaluru office. - A 15 years full time education is required.

Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : Business Requirements Analysis Good to have skills : NA Minimum 7.5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Business Analyst – SaaS Product & Workflow Automation Experience: 6–10 years Responsibilities Lead the end-to-end business analysis process from discovery to delivery for complex product features. Collaborate with stakeholders to gather, analyze, and document business requirements for campaign management, budgeting, logistics, and feedback workflows. Translate business needs into functional specifications, user stories, and acceptance criteria. Facilitate workshops, interviews, and process mapping sessions with internal and external stakeholders. Support the design and optimization of workflows using tools like Camunda or n8n. Assist in UAT planning, execution, and validation of features against business goals. Analyze data and feedback to identify trends, gaps, and opportunities for product improvement. Drive UAT planning, execution, and validation of features against business objectives. Skills & Experience 6+ years of experience as a Business Analyst in SaaS, enterprise software, or digital transformation projects. Strong understanding of business process modeling, workflow automation, and agile methodologies. Experience writing user stories, BRDs, and functional specifications. Familiarity with tools like Jira, Confluence, Lucidchart, or Miro. Ability to work cross-functionally with technical and non-technical teams. ________________________________________ Summary: As a Business Analyst, you will analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Your typical day will involve collaborating with various stakeholders to understand their needs, conducting thorough research to gather relevant information, and synthesizing this data to propose effective business solutions. You will also assess the current state of operations and identify areas for improvement, ensuring that the future state aligns with both customer requirements and organizational goals. Your role will be pivotal in bridging the gap between business needs and technological capabilities, ultimately driving efficiency and innovation within the organization. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate workshops and meetings to gather requirements and feedback from stakeholders. - Develop comprehensive documentation to support business processes and system designs. Professional & Technical Skills: - Must To Have Skills: Proficiency in Business Requirements Analysis. - Strong analytical and problem-solving skills. - Experience in process mapping and workflow analysis. - Ability to communicate complex ideas clearly and effectively. - Familiarity with project management methodologies. Additional Information: - The candidate should have minimum 7.5 years of experience in Business Requirements Analysis. - This position is based at our Bengaluru office. - A 15 years full time education is required.

Job Description - Strategy & Transactions – Strategy (Consultant) At Deloitte Strategy & Transactions (S&T), we don’t just advise — we architect the future. Our team is uniquely positioned at the intersection of strategy and execution, empowering clients to tackle their most pressing challenges and unlock transformative growth. We work with C-suite executives, Boards, and business leaders to answer the questions that matter most — from navigating complex M&A and driving digital transformation, to reshaping operating models and unlocking new market opportunities. We are trusted advisors during our clients' most critical, high-stakes moments. But we don’t stop at client impact — we are equally passionate about investing in our people. At S&T, you’ll be part of a dynamic team culture that accelerates leadership development, fosters curiosity, and delivers hands-on experience at the forefront of strategy and transactions. We design differentiated career paths that empower our talent to thrive. Our capabilities span the full lifecycle of transformation — from Enterprise and Growth Strategy to Enterprise Technology and Transformation Strategy, end-to-end M&A, valuation and modeling, and performance improvement & restructuring, to infrastructure & real estate advisory and sustainability-driven innovation. If you’re looking to work where bold thinking meets real-world impact — and where your growth matters as much as your clients’ — Strategy & Transactions is your next move. The team Our Strategy practice brings together several key capabilities that will allow us to architect integrated programs that transform our clients’ businesses, including Corporate & Business Unit Strategy, Technology Strategy & Insights, Enterprise Model Design, Enterprise Cloud Strategy and Business Transformation. Strategy professionals will serve as trusted advisors to our clients, working with them to make clear data-driven choices about where to play and how to win, in order to drive growth and enterprise value. Work you will do Deloitte’s ‘Strategy’ offering helps companies address the entire range of top management challenges including pursuing new growth opportunities, developing go-to-market strategies, channel strategies, and pricing strategies. Identify strategies for growth and value creation Develop the appropriate business models, operating models, and capabilities to support their strategic vision Providing service excellence by identifying key client business issues, determining client needs by supplementing the standard assessment techniques and tools with innovative approaches, evaluating, and validating analysis and developing recommendations for the client in the context of the overall engagement Contribute to multiple work-threads of large, complex engagements, with the high-quality deliverables Participate in the development and presentation of proposals for business development activities Maximize the ROI on technology investments and leverage technology trends to architect future business strategies Required Experience and Skills Strategy-specific experience: Enterprise Technology and Transformation Strategy (TMT - Technology, Media, Telecommunications ) Understanding of value chain, key business capabilities, processes, and user journeys enabling organizations in one or more of TMT sectors (Technology, Telecommunications, Media & Entertainment) in B2B and / or B2C domains Ability to articulate leading business issues and trends including the associated technology implications within TMT industry. Interest and knowledge about the current trends in one or more of TMT sectors. Ability to develop business requirements and translate them into technical requirements. Strong understanding of end-to-end digital architecture principles, leading technology stacks (e.g. BSS / OSS in Telcos, Lead to Cash in Tech Cos, Enterprise stacks like ERP, HR, etc.), infrastructure with exposure to new age tools, within TMT industry One life cycle project execution experience in defining and/or implementing technology strategy, target-state solutions, and roadmap for improving business outcomes. Candidates with project experience on either one or more of the following areas: o IT Strategy & Alignment – Delivering IT Strategy, driven both from a top-down analysis starting with an articulated business strategy and a bottom-up technology capability analysis; Experience working on IT cost reduction techniques, portfolio modernization and delivery roadmap creation within TMT. o Technology Operating Model Design - Assessment of current state operating model, ability to identify pain points and process gaps; design of target state operating model and associated roadmap for TMT companies. o Enterprise Architecture – Experience of Enterprise Architecture capabilities such as Blueprinting, solution architecture, architecture assessment, planning and cost estimation. Knowledge of any of the major Enterprise Architecture Frameworks (preferred) E.g., TOGAF, FEA(F), and DoDAF o IT Outsourcing - Experience working on IT Outsourcing model, vendor analysis and benchmarking, contract analysis and understanding of how IT resources create shareholder (business) value. o Cloud Strategy – Understand the impact of cloud computing in business and technology decisions, ability to identify and articulate the business and technology drivers of cloud computing within TMT, design of business cases for cloud. Certifications such as AWS, GCP, Azure will be a plus. Experience with workload assessment, business cases development, operational assessment, roadmap creation, vendor selection. o AI and GenAI – Knowledge and experience in AI and GenAI concepts, landscape (E.g., OpenAI, Microsoft Azure Cognitive Services, NVIDIA AI Foundations, GPT3 etc.) use cases and ability to assess AI use case fitment based on client demands. Understanding of the application of latest trends such as Agentic AI to TMT companies. o Technology Program Management – Understanding of IT program and project management principles, techniques and tools, including Agile, DevOps, CI/CD, Site Reliability Engineering. Experience on tools such as JIRA, Miro / Lucidchart, SQL is desirable but not mandatory. Preferred experience of engaging in strategic issues for senior-level clients including C-Suite executives Exposure to working in non-India geographies (preferably US) and / or interacting with global stakeholders. Core Consulting Skills Clear and concise communication - Conduct client interviews, participate in workshops/trainings and present recommendations. Good client presence – Interact and build relationships with clients and other team members. Analytical thinking - Ability to perform detailed, quantitative analysis and research (primary and secondary). Synthesize and present insights and recommendations from data. Logical structuring - structured approach to problem solving and ability to perform root cause analysis of client problems. Deadline-oriented and quality focused - Develop and own development of deliverables. own and manage specific work-thread, develop plans for components of engagement, manage and mentor junior resources. Collaboration - Be able to work both independently and as part of a team with professionals at all levels. Be able to prioritize tasks, manage change in scope, work on multiple assignments, and raise concerns/questions where appropriate. Network - Ability to chart one’s own career and build networks within the organization. Qualifications Required: MBA or MS from a premier (Tier-1) school in India or abroad 1 to 3 years of relevant experience (post MS / MBA) 1-2 years industry experience (TMT) Preferred: Bachelor’s degree in engineering Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India. Benefits to help you thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 306786

Job Summary We are seeking a highly skilled and experienced Senior Business Analyst with 7+ years of experience in analyzing business processes, gathering requirements, and supporting solution delivery across complex projects. The ideal candidate is a strategic thinker with strong stakeholder engagement skills, a data-driven mindset, and the ability to bridge the gap between business needs and technical solutions. ________________________________________ Key Responsibilities Engage with business stakeholders to understand and document business objectives, requirements, processes, and challenges. Translate business needs into functional specifications, user stories, and acceptance criteria. Analyze and model current-state and future-state processes (using BPMN, flowcharts, etc.). Work closely with product managers, solution architects, developers, and QA teams throughout the project lifecycle. Support solution design, ensuring alignment with business requirements and organizational goals. Assist in UAT planning, execution, and issue tracking with stakeholders and testers. Conduct impact analysis, feasibility studies, and risk assessments as part of change management initiatives. Monitor project progress and ensure timely delivery of key business milestones. Act as a liaison between business units and technical teams to ensure mutual understanding. Continuously identify improvement opportunities and contribute to process optimization and innovation. ________________________________________ Required Skills & Experience 7+ years of experience as a Business Analyst in IT, consulting, or business transformation environments. Strong experience with requirements gathering, business process modeling, and stakeholder management. Proficiency In Tools Such As JIRA / Confluence Microsoft Visio / Lucidchart Excel, PowerPoint Balsamiq / Figma / Wireframing tools (optional) Solid understanding of SDLC, Agile, Scrum, and/or Waterfall methodologies. Experience in preparing BRDs, FRDs, and user stories. Strong analytical, problem-solving, and decision-making capabilities. Excellent verbal and written communication skills.

Job Summary We are looking for an experienced Process Automation Desktop Specialist with over 7 years of experience in designing, developing, and maintaining automated desktop solutions and workflows. The ideal candidate will have hands-on expertise in RPA tools (such as UiPath, Power Automate, or Automation Anywhere), scripting, and integrating automation into business processes to drive efficiency and productivity. ________________________________________ Key Responsibilities Analyze, design, and develop process automation solutions for desktop-based and hybrid systems. Collaborate with business analysts and stakeholders to identify process automation opportunities and gather requirements. Develop, test, and deploy RPA bots or desktop automation scripts using tools like UiPath, Automation Anywhere, Power Automate Desktop, etc. Integrate automation solutions with various data sources, APIs, and desktop applications. Ensure robust exception handling, logging, and monitoring of automation workflows. Maintain and optimize existing automations to enhance performance and reliability. Provide technical documentation, user guides, and training to end-users or support teams. Work with IT security and compliance to ensure automation adheres to organizational policies. Participate in continuous improvement efforts and recommend enhancements in tools and technologies. ________________________________________ Required Skills & Experience 7+ years of experience in IT or business process automation roles. Strong Experience With Desktop Automation Tools Such As UiPath (preferred) Power Automate Desktop Automation Anywhere Blue Prism (optional) Proficient in scripting languages such as Python, VBScript, PowerShell, or JavaScript. Experience working with REST APIs, Excel automation, and file system operations. Understanding of SDLC and Agile methodologies. Strong analytical and problem-solving skills. Excellent communication and documentation abilities. Experience in process mapping and using BPM tools (e.g., Visio, Lucidchart) is a plus. Knowledge of IT security, access controls, and compliance in automation. ________________________________________ Preferred Qualifications Bachelor degree in Computer Science, Information Systems, or related field. RPA certifications (e.g., UiPath Certified Advanced RPA Developer). Experience in AI/ML-powered automation or intelligent document processing (e.g., OCR, NLP).

Job Summary We are looking for an experienced Process Automation Desktop Specialist with over 7 years of experience in designing, developing, and maintaining automated desktop solutions and workflows. The ideal candidate will have hands-on expertise in RPA tools (such as UiPath, Power Automate, or Automation Anywhere), scripting, and integrating automation into business processes to drive efficiency and productivity. ________________________________________ Key Responsibilities Analyze, design, and develop process automation solutions for desktop-based and hybrid systems. Collaborate with business analysts and stakeholders to identify process automation opportunities and gather requirements. Develop, test, and deploy RPA bots or desktop automation scripts using tools like UiPath, Automation Anywhere, Power Automate Desktop, etc. Integrate automation solutions with various data sources, APIs, and desktop applications. Ensure robust exception handling, logging, and monitoring of automation workflows. Maintain and optimize existing automations to enhance performance and reliability. Provide technical documentation, user guides, and training to end-users or support teams. Work with IT security and compliance to ensure automation adheres to organizational policies. Participate in continuous improvement efforts and recommend enhancements in tools and technologies. ________________________________________ Required Skills & Experience 7+ years of experience in IT or business process automation roles. Strong Experience With Desktop Automation Tools Such As UiPath (preferred) Power Automate Desktop Automation Anywhere Blue Prism (optional) Proficient in scripting languages such as Python, VBScript, PowerShell, or JavaScript. Experience working with REST APIs, Excel automation, and file system operations. Understanding of SDLC and Agile methodologies. Strong analytical and problem-solving skills. Excellent communication and documentation abilities. Experience in process mapping and using BPM tools (e.g., Visio, Lucidchart) is a plus. Knowledge of IT security, access controls, and compliance in automation. ________________________________________ Preferred Qualifications Bachelor degree in Computer Science, Information Systems, or related field. RPA certifications (e.g., UiPath Certified Advanced RPA Developer). Experience in AI/ML-powered automation or intelligent document processing (e.g., OCR, NLP).

Job Summary We are seeking a highly skilled and experienced Senior Business Analyst with 7+ years of experience in analyzing business processes, gathering requirements, and supporting solution delivery across complex projects. The ideal candidate is a strategic thinker with strong stakeholder engagement skills, a data-driven mindset, and the ability to bridge the gap between business needs and technical solutions. ________________________________________ Key Responsibilities Engage with business stakeholders to understand and document business objectives, requirements, processes, and challenges. Translate business needs into functional specifications, user stories, and acceptance criteria. Analyze and model current-state and future-state processes (using BPMN, flowcharts, etc.). Work closely with product managers, solution architects, developers, and QA teams throughout the project lifecycle. Support solution design, ensuring alignment with business requirements and organizational goals. Assist in UAT planning, execution, and issue tracking with stakeholders and testers. Conduct impact analysis, feasibility studies, and risk assessments as part of change management initiatives. Monitor project progress and ensure timely delivery of key business milestones. Act as a liaison between business units and technical teams to ensure mutual understanding. Continuously identify improvement opportunities and contribute to process optimization and innovation. ________________________________________ Required Skills & Experience 7+ years of experience as a Business Analyst in IT, consulting, or business transformation environments. Strong experience with requirements gathering, business process modeling, and stakeholder management. Proficiency In Tools Such As JIRA / Confluence Microsoft Visio / Lucidchart Excel, PowerPoint Balsamiq / Figma / Wireframing tools (optional) Solid understanding of SDLC, Agile, Scrum, and/or Waterfall methodologies. Experience in preparing BRDs, FRDs, and user stories. Strong analytical, problem-solving, and decision-making capabilities. Excellent verbal and written communication skills.

Senior Salesforce Business Analyst Location: Bengaluru/Remote Full time Experience Required: 10+ years as a Business Analyst, including 5+ years working on Salesforce projects About the Role We are seeking a highly experienced Techno-Functional Salesforce Business Analyst to support our client in the non-profit sector using Salesforce NPSP3. The ideal candidate will combine strong business analysis expertise with Salesforce platform knowledge, excellent communication, and the ability to bridge technical and business needs. This role requires someone who can engage with stakeholders, elicit and articulate requirements, facilitate Agile ceremonies, manage Jira/Confluence artifacts, produce high-quality documentation, and create clear process/workflow diagrams while also understanding Salesforce configuration and capabilities. Key Responsibilities Partner with stakeholders to gather, document, and prioritize business requirements across functional and technical domains. Analyze current business processes and systems, identify gaps, and recommend improvements leveraging Salesforce (NPSP3). Translate business needs into user stories, acceptance criteria, and functional specifications in Jira/Confluence. Develop and maintain workflow diagrams, process maps, and wireframes using Visio (or similar tools). Facilitate workshops, discovery sessions, and requirement walkthroughs with business and technical teams. Manage backlog refinement, sprint planning, and task tracking in Jira while ensuring requirements are well-defined and testable. Document business processes, decisions, and project artifacts in Confluence for organizational knowledge sharing. Actively participate in and facilitate Agile ceremonies (daily standups, backlog grooming, sprint planning, reviews, retrospectives). Collaborate with Salesforce admins, developers, architects, and QA to ensure requirements are implemented correctly. Support UAT planning and execution by developing test scripts, coordinating stakeholder participation, and validating outcomes. Communicate effectively with US-based clients and stakeholders, demonstrating adaptability across time zones. Be a go-getter who drives discussions, resolves ambiguity, and ensures delivery timelines are met. Required Skills & Qualifications 10+ years of Business Analyst experience. 5+ years of Salesforce BA experience (with strong NPSP3 exposure preferred). Strong techno-functional background: ability to bridge business requirements with Salesforce functionality. Advanced process modeling and workflow diagramming skills using Visio (or similar tools such as Lucidchart, Draw.io). Proficiency with Jira (for user story management, backlog tracking) and Confluence (for documentation and collaboration). Excellent documentation skills (BRDs, FRDs, user stories, workflows, wireframes, data flow diagrams). Superior communication, facilitation, and presentation skills. Strong analytical, problem-solving, and critical-thinking abilities. Hands-on experience working in Agile / Scrum environments. Comfortable working with US-based clients across time zones. Certifications (Mandatory) Salesforce Business Analyst Certification Salesforce Platform App Builder Certification Preferred / Plus Scrum Master (CSM or equivalent) certification Salesforce Nonprofit Cloud / NPSP experience in depth Additional Salesforce certifications (Administrator, Advanced Administrator, etc.) Soft Skills Self-starter with a proactive, “go-getter” attitude. Strong stakeholder engagement and conflict-resolution skills. Ability to manage multiple priorities in a fast-paced environment. Exceptional attention to detail and ability to see the big picture

Job Summary We are seeking a highly skilled and experienced Senior Business Analyst with 7+ years of experience in analyzing business processes, gathering requirements, and supporting solution delivery across complex projects. The ideal candidate is a strategic thinker with strong stakeholder engagement skills, a data-driven mindset, and the ability to bridge the gap between business needs and technical solutions. ________________________________________ Key Responsibilities Engage with business stakeholders to understand and document business objectives, requirements, processes, and challenges. Translate business needs into functional specifications, user stories, and acceptance criteria. Analyze and model current-state and future-state processes (using BPMN, flowcharts, etc.). Work closely with product managers, solution architects, developers, and QA teams throughout the project lifecycle. Support solution design, ensuring alignment with business requirements and organizational goals. Assist in UAT planning, execution, and issue tracking with stakeholders and testers. Conduct impact analysis, feasibility studies, and risk assessments as part of change management initiatives. Monitor project progress and ensure timely delivery of key business milestones. Act as a liaison between business units and technical teams to ensure mutual understanding. Continuously identify improvement opportunities and contribute to process optimization and innovation. ________________________________________ Required Skills & Experience 7+ years of experience as a Business Analyst in IT, consulting, or business transformation environments. Strong experience with requirements gathering, business process modeling, and stakeholder management. Proficiency In Tools Such As JIRA / Confluence Microsoft Visio / Lucidchart Excel, PowerPoint Balsamiq / Figma / Wireframing tools (optional) Solid understanding of SDLC, Agile, Scrum, and/or Waterfall methodologies. Experience in preparing BRDs, FRDs, and user stories. Strong analytical, problem-solving, and decision-making capabilities. Excellent verbal and written communication skills.

Ciklum is looking for a Presales Solutions Architect to join our team full-time in India. We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live. About the role: We are seeking a highly skilled and customer-focused Presales Solutions Architect with expertise across AI-driven technologies, cloud platforms, and modern application architecture. You will work closely with the sales, product, and engineering teams to design innovative, scalable, and value- driven solutions for our prospects and clients—combining technical acumen with strong business understanding. Responsibilities: Solution Design & Technical Leadership: Understand client business goals and translate them into robust, scalable, and secure technical architectures Design and present end-to-end solutions incorporating AI/ML, cloud services, and modern full-stack technologies Serve as a technical advisor across the sales cycle—discovery, evaluation, proposal, and closing AI & Generative AI Expertise: Advise customers on the application of AI/ML, Generative AI, and AI-driven engineering practices (e.g., intelligent code generation, AI-assisted QA, AI Ops) Architect solutions using LLMs, vector databases, RAG pipelines, prompt engineering, and LLMOps practices Showcase capabilities through compelling PoCs, demos, and technical workshops Cloud & Architecture Knowledge: Leverage your knowledge of cloud platforms (AWS, Azure, GCP) to design secure and scalable cloud-native architectures Apply principles of microservices, API-first design, containerization (Docker, Kubernetes), and CI/CD pipelines to meet modern software engineering standards Understand integration of front-end (React/Angular) and back-end (Node.js, Python, Java, etc.) components in enterprise environments Engagement & Enablement: Collaborate with Product, Engineering, and Customer Success teams to ensure alignment between client needs and platform capabilities Support RFP/RFI responses, solution diagrams, and technical documentation Provide technical enablement and thought leadership to clients and internal stakeholders on architecture and AI topics Requirements: Bachelor’s or Master’s in Computer Science, Software Engineering, Data Science, or related field 15 years in Technology with minimum 5+ years in a client-facing solutions role (presales, architecture, consulting, or engineering) Excellent communication, presentation, and storytelling skills—comfortable with C-level and technical stakeholders Strong working knowledge of: Cloud computing (AWS, GCP, Azure – certifications are a plus) AI/ML concepts and tools (LLMs, GenAI, TensorFlow, PyTorch, Hugging Face, LangChain, etc.) AI/ML model deployment, vector search (e.g., Pinecone, Weaviate), and RAG frameworks Application architecture: REST APIs, microservices, containers, serverless Full-stack development: JavaScript frameworks, backend APIs, data pipelines Experience with DevOps tools, CI/CD, observability, and infra-as-code Proven experience in delivering technical demos, PoCs, and architecture proposals to enterprise clients Knowledge of AI governance, privacy, and ethical AI implementation Ability to create architecture diagrams and documents using tools like Lucidchart, Draw.io, Miro, or Visio What's in it for you? Care: your mental and physical health is our priority. We ensure comprehensive company-paid medical insurance, as well as financial and legal consultation Tailored education path: boost your skills and knowledge with our regular internal events (meetups, conferences, workshops), Udemy licence, language courses and company-paid certifications Growth environment: share your experience and level up your expertise with a community of skilled professionals, locally and globally Flexibility: hybrid work mode at Chennai or Pune Opportunities: we value our specialists and always find the best options for them. Our Resourcing Team helps change a project if needed to help you grow, excel professionally and fulfil your potential Global impact: work on large-scale projects that redefine industries with international and fast-growing clients Welcoming environment: feel empowered with a friendly team, open-door policy, informal atmosphere within the company and regular team-building events About us: At Ciklum, we are always exploring innovations, empowering each other to achieve more, and engineering solutions that matter. With us, you’ll work with cutting-edge technologies, contribute to impactful projects, and be part of a One Team culture that values collaboration and progress. India is a strategic innovation hub for Ciklum, with growing teams in Chennai and Pune leading advancements in EdgeTech, AR/VR, IoT, and beyond. Join us to collaborate on game-changing solutions and take your career to the next level. Want to learn more about us? Follow us on Instagram , Facebook , LinkedIn . Explore, empower, engineer with Ciklum! Experiences of tomorrow. Engineered together Interested already? We would love to get to know you! Submit your application. Can’t wait to see you at Ciklum.