179 Lucidchart Jobs - Page 4

Job Overview: We are seeking a detail-oriented and proactive Business Analyst (BA) with experience in telephony systems, Computer Telephony Integration (CTI), and Salesforce integration projects to support a discovery and onboarding initiative for a modern Contact Center platform. This role will act as a critical liaison between business stakeholders and the engineering team responsible for platform configuration and implementation. The ideal candidate will also bring light Scrum Master experience, capable of facilitating Agile ceremonies and tracking progress in a collaborative environment. Key Responsibilities: Lead requirement-gathering sessions with business stakeholders for contact center onboarding. Analyze and document current-state and future-state workflows, especially for telephony and CTI use cases. Translate business needs into clear, actionable requirements and user stories for contact center engineering teams. Collaborate with Salesforce teams to align contact center integration requirements. Act as the primary point of contact between stakeholders and engineers during the discovery phase. Coordinate and manage communication across multiple stakeholders, ensuring alignment and timely delivery of discovery outputs. Facilitate Agile/Scrum ceremonies such as stand-ups, backlog grooming, and sprint planning in a limited Scrum Master capacity. Track and report on discovery progress, risks, and issues. Maintain comprehensive documentation of requirements, decisions, and process flows. Qualifications: 5+ years of experience as a Business Analyst, preferably in a contact center or telephony environment. Experience with CTI technologies, telephony platforms (e.g., Genesys, Avaya, Amazon Connect, etc.), and integration with Salesforce. Strong understanding of Contact Center operational workflows. Experience working in Agile environments and familiarity with Scrum ceremonies. Excellent communication and stakeholder management skills. Ability to create detailed process flows, requirements documents, and user stories. Comfortable facilitating meetings and driving alignment across business and technical teams. Prior experience in a discovery or pre-implementation phase is a strong plus. Scrum Master certification (CSM or equivalent) is a plus, but not required. Preferred Tools and Technologies: Salesforce (Service Cloud or CRM integrations) Contact Center platforms (e.g., Genesys, NICE, Five9, Amazon Connect) CTI middleware solutions Jira, Confluence, Lucidchart (or other process documentation tools) Show more Show less

Department Hierarchy Corporate Delivery Job posted on Jun 03, 2025 Employee Type Full Time Employee Experience range (Years) 2 years - 5 years Designation: Assistant Manager Department : Healthcare Service & Corporate Delivery Location: Gurgaon, Haryana About Tata 1mg Tata 1mg is a trusted health partner for end consumers and large institutions. Our Mission is to make healthcare understandable, accessible and affordable for all Indians. Over the past three years, we've worked to build a healthcare platform that guides customers to the right and affordable care. Today, Tata 1mg is present in 1000+ cities– And we’re just getting started. Leading the chart as one of the top consumer health platforms through ePharmacy, eDiagnostics, e-consult and offline stores, Tata 1mg has delivered over 15M ePharmacy orders, 2M eDiagnostics orders & 1M+ organic users/day in 2022 and we are just getting started. Our strongest asset is our 6400+ people enabling us to deliver on our mission consistently. Know more about us: https://www.1mg.com/aboutUs Brief about the Team In Tata 1mg, the Corporate Delivery team is likely responsible for identifying and executing strategic projects and initiatives that align with the company's long-term goals and objectives. Key Responsibilities: Understand project requirements and translate them into clear execution plans. Design process flows using tools like Figma, Draw.io, Lucidchart, or Visio. Draft, update, and standardize Standard Operating Procedures (SOPs). Track and manage project timelines, deliverables, and risks. Create and maintain dashboards in Google Sheets (using formulas, pivots, charts) to monitor KPIs and progress. Use data to identify bottlenecks and propose process improvements. Collaborate with internal stakeholders to ensure alignment and delivery. Maintain documentation of learnings, decisions, and process changes. Required Skills: Excellent documentation and SOP-writing skills. Proficient in Google Sheets / Excel (formulas, pivot tables, charts). Familiarity with SQL (basic level would also work). Some experience with process mapping tools like Figma, Draw.io, Lucidchart, Visio, etc. Strong communication and cross-functional collaboration skills. An analytical mindset with a structured problem-solving approach. Ability to manage multiple tasks in a fast-paced environment. Exposure to project management and change management practices. Preferred Background: Prior experience in operations, strategy, business process management, or project execution roles. Understanding of how functions like tech/product/procurement/ops work together. Comfortable working in a startup or agile environment. Familiarity with Lean Six Sigma or Opex principles would be a good add-on. Why Join Us? Tata 1mg provides one of the most exciting and high growth environments to work in. You get the added benefit of working in a prestigious legacy brand like Tata and a highly dynamic and versatile startup like 1mg. Being an integral part of the Strategic Initiatives will provide a great opportunity to scale up a business to great heights leveraging the existing capabilities of Tata 1mg. Disclaimer Tata 1mg is proud to be an Equal Opportunity Employer. All employment decisions at Tata 1mg shall be made without discrimination, harassment or less favorable treatment of any employee or job applicant, either directly or indirectly, on the grounds of age, color, physical ability, ethnic origin, nationality, religion, gender, family status, marital status, prenatal status, gender reassignment, or sexual orientation. All employment decisions are based on business needs, job requirements, competence, and merit.

Job Title: Business Analyst Executive Location: Jaipur, Rajasthan, India Experience: 1-3 Years ( work from office ) Monday to Friday 10 to 7 Job Summary: We are looking for a motivated Business Analyst to understand business needs, document requirements, and collaborate on delivering solutions. You'll use your analytical skills to contribute to project success. This is a great opportunity for someone with 1-3 years of experience to grow. Responsibilities: Work with stakeholders to understand business problems and needs. Elicit, analyze, and document business, functional, and non-functional requirements. Translate business needs into technical specifications. Experienced with job portals such as Freelancer, Willing, and Upwork. Willing and able to work in shifts and accommodate different time zones as required. Create and maintain project documentation (BRDs, FSDs, user stories, process maps). Assist with testing and gather user feedback. Analyze data to support decisions and identify improvements. Support project managers with tracking and communication. Stay updated on business analysis best practices. Contribute to a positive team environment. Engage in pre-sales activities, providing technical expertise and solutions design support to potential clients. Qualifications: Bachelor's degree in Business, Computer Science, IT, or related field. 1-3 years of Business Analyst experience. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Proficientin requirement elicitation and documentation. Familiarity with SDLC and agile methodologies. Experience with process modeling tools (e.g., Visio, Lucidchart) is a plus. Basic understanding of databases/SQL is desirable. Ability to work independently and in a team. Strong organizational and time management skills. Job Type: Full-time Pay: ₹17,978.00 - ₹45,502.00 per year Benefits: Paid time off Schedule: Day shift Supplemental Pay: Performance bonus Language: Hindi (Preferred) Work Location: In person

Bridge business & technical domains, responsible for analysis, documentation & implementation of solutions working closely stakeholders, contributing to process improvements, requirement gathering & project deliverables.

Department Hierarchy Corporate Delivery Job posted on Jun 03, 2025 Employee Type Full Time Employee Experience range (Years) 2 years - 5 years Designation: Assistant Manager Department : Healthcare Service & Corporate Delivery Location: Gurgaon, Haryana About Tata 1mg Tata 1mg is a trusted health partner for end consumers and large institutions. Our Mission is to make healthcare understandable, accessible and affordable for all Indians. Over the past three years, we've worked to build a healthcare platform that guides customers to the right and affordable care. Today, Tata 1mg is present in 1000+ cities– And we’re just getting started. Leading the chart as one of the top consumer health platforms through ePharmacy, eDiagnostics, e-consult and offline stores, Tata 1mg has delivered over 15M ePharmacy orders, 2M eDiagnostics orders & 1M+ organic users/day in 2022 and we are just getting started. Our strongest asset is our 6400+ people enabling us to deliver on our mission consistently. Know more about us: https://www.1mg.com/aboutUs Brief about the Team In Tata 1mg, the Corporate Delivery team is likely responsible for identifying and executing strategic projects and initiatives that align with the company's long-term goals and objectives. Key Responsibilities: Understand project requirements and translate them into clear execution plans. Design process flows using tools like Figma, Draw.io, Lucidchart, or Visio. Draft, update, and standardize Standard Operating Procedures (SOPs). Track and manage project timelines, deliverables, and risks. Create and maintain dashboards in Google Sheets (using formulas, pivots, charts) to monitor KPIs and progress. Use data to identify bottlenecks and propose process improvements. Collaborate with internal stakeholders to ensure alignment and delivery. Maintain documentation of learnings, decisions, and process changes. Required Skills: Excellent documentation and SOP-writing skills. Proficient in Google Sheets / Excel (formulas, pivot tables, charts). Familiarity with SQL (basic level would also work). Some experience with process mapping tools like Figma, Draw.io, Lucidchart, Visio, etc. Strong communication and cross-functional collaboration skills. An analytical mindset with a structured problem-solving approach. Ability to manage multiple tasks in a fast-paced environment. Exposure to project management and change management practices. Preferred Background: Prior experience in operations, strategy, business process management, or project execution roles. Understanding of how functions like tech/product/procurement/ops work together. Comfortable working in a startup or agile environment. Familiarity with Lean Six Sigma or Opex principles would be a good add-on. Why Join Us? Tata 1mg provides one of the most exciting and high growth environments to work in. You get the added benefit of working in a prestigious legacy brand like Tata and a highly dynamic and versatile startup like 1mg. Being an integral part of the Strategic Initiatives will provide a great opportunity to scale up a business to great heights leveraging the existing capabilities of Tata 1mg. Disclaimer Tata 1mg is proud to be an Equal Opportunity Employer. All employment decisions at Tata 1mg shall be made without discrimination, harassment or less favorable treatment of any employee or job applicant, either directly or indirectly, on the grounds of age, color, physical ability, ethnic origin, nationality, religion, gender, family status, marital status, prenatal status, gender reassignment, or sexual orientation. All employment decisions are based on business needs, job requirements, competence, and merit.

Job Description We are seeking a detail-oriented and analytical Business Analyst with experience in the finance domain to join our team. The successful candidate will be responsible for gathering and analyzing business requirements, translating them into functional specifications, and working closely with stakeholders and development teams to deliver impactful financial solutions. Key Responsibilities Collaborate with business stakeholders to elicit, analyze, and document business and system requirements. Translate business needs into clear, actionable user stories and functional specifications. Conduct gap analysis and impact assessments for new and existing processes. Work closely with product owners, Scrum Masters, QA, and development teams in an Agile environment. Assist in defining project scope, objectives, and success criteria. Facilitate workshops, interviews, and meetings with stakeholders. Support user acceptance testing (UAT) and ensure business requirements are met. Track and manage changes to business requirements throughout the project lifecycle. Prepare detailed documentation including business requirements documents (BRDs), functional specifications (FRDs), and process flows. Required Skills & Qualifications 3+ years of experience as a Business Analyst, with a strong background in the finance domain. Proven ability to gather and document complex business requirements. Experience in banking, investment, insurance, CRM or regulatory financial environments. Strong understanding of financial products, services, and market regulations. Familiarity with Agile methodologies and tools such as Jira, Confluence, or Azure DevOps. Excellent analytical thinking, problem-solving, and communication skills. Proficiency in tools like Microsoft Excel, PowerPoint, Visio, or Lucidchart. Nice To Have Experience with regulatory or compliance-driven projects Knowledge of PCI DSS, fraud prevention, and chargeback management. Exposure to digital payment platforms (PayPal, Stripe, Apple Pay, Google Pay). Experience of working with UI/UX design tools such as Figma. Basic SQL skills for data validation and reporting. BA certifications (CBAP, CCBA, or PMI-PBA) preferred. Experience with customer onboarding and KYC workflows in the US market (ref:hirist.tech) Show more Show less

Position overview: As a Business Process Excellence Lead- Intermediate you drive and oversee the transformation of existing business processes to enhance efficiency, productivity and performance. You may lead specific improvement projects employing methodologies such as Lean Six Sigma or Kaizen to drive change. You provide guidance and training to others. Key responsibilities Conduct thorough analysis on existing business processes to identify inefficiencies, bottlenecks, and areas of improvement Utilize data-driven insights and performance metrics to assess process effectiveness and identify opportunities for optimization Design streamlined, standardized, and scalable medium to high complexity business processes that leverage best practices and innovation solutions Identify and evaluate technology solutions that support process automation, digitization, and efficiency gains Facilitate training and mentor yellow or green belt Lean Six Sigma projects to drive desirable business outcomes Oversee smooth implementation of process improvement and measure its post-implementation results Core competencies Giving support, focusing on customers, embracing technology, managing self-development Leadership competencies N/A no people management accountabilities Functional competencies Strong knowledge of process improvement methodologies, tools and technologies (Visio, LucidChart, statistical software…) Strong analytical skills, with the ability to translate complex data into actionable insights Ability to solve complex problems, taking a new perspective on existing solutions; exercise judgment based on the analysis of multiple sources of information Strong communication, interpersonal and senior stakeholder management skills Strong expertise in project management methodologies and best practices Qualifications 3+ years of experience in process improvement Bachelor’s degree in Business, Engineering or related field Yellow belt Lean Six Sigma certification; green belt certification is desirable B2+ oral and written English Show more Show less

As Process Excellence Manager , you will be the driving force behind designing and optimizing business processes across Frido’s operations. From manufacturing to retail to D2C/eCommerce operations , your focus will be on enabling consistent, efficient, and agile processes by leveraging data analytics, lean methodologies, risk assessment , and automation tools . Key Responsibilities ✅ Process Design & Optimization Map, design, and reengineer processes across all operational verticals: manufacturing, supply chain, warehousing, retail operations, order fulfillment, returns, and customer support. Identify inefficiencies, delays, redundancies, and risks; propose solutions with measurable impact. Standardize SOPs and define SLAs across teams for improved consistency and accountability. 📊 Data-Driven Improvements Lead root cause analysis using data from various sources (ERP, CRM, warehouse systems, eCommerce platforms). Establish and monitor operational KPIs and dashboards to track performance and identify improvement areas. Design and run A/B tests and controlled trials to validate the effectiveness of process changes. Create business cases with projected ROI, cost savings, and productivity benchmarks for each improvement initiative. ⚙️ Lean, Six Sigma & Continuous Improvement Champion Lean Six Sigma projects across the company—minimizing waste, defects, and cycle time. Conduct DMAIC (Define, Measure, Analyze, Improve, Control) projects and statistical process control. Mentor internal teams on continuous improvement principles and build a Kaizen culture. 🔍 Risk Management & Compliance Perform risk assessments for critical processes and recommend controls to mitigate operational risks. Ensure processes align with industry regulations, safety standards, and quality guidelines. Anticipate process breakdowns or scalability limitations and propose preventive actions. 🤝 Cross-Functional Collaboration Partner with functional heads in manufacturing, logistics, customer experience, retail operations, and tech to design cross-departmental workflows. Work closely with product and engineering teams to develop tech-enabled process automation or tool integrations. Preferred Tools & Technical Expertise Analytics & BI Tools: Advanced Excel, Power BI, Tableau, Google Data Studio Statistical Analysis Tools: Minitab, JMP, R, Python (for data modeling or automation) Process Mapping & Documentation: Lucidchart, Microsoft Visio, Draw.io Project Management & Collaboration: Jira, Asana, Trello, Notion ERP/WMS/CRM Familiarity: Zoho, SAP, NetSuite, Unicommerce, Shopify, Salesforce (as applicable) Show more Show less

Job Title: Business Analyst Executive Location: Jaipur, Rajasthan, India Experience: 1-3 Years ( work from office ) Monday to Friday 10 to 7 Job Summary: We are looking for a motivated Business Analyst to understand business needs, document requirements, and collaborate on delivering solutions. You'll use your analytical skills to contribute to project success. This is a great opportunity for someone with 1-3 years of experience to grow. Responsibilities: Work with stakeholders to understand business problems and needs. Elicit, analyze, and document business, functional, and non-functional requirements. Translate business needs into technical specifications. Experienced with job portals such as Freelancer, Willing, and Upwork. Willing and able to work in shifts and accommodate different time zones as required. Create and maintain project documentation (BRDs, FSDs, user stories, process maps). Assist with testing and gather user feedback. Analyze data to support decisions and identify improvements. Support project managers with tracking and communication. Stay updated on business analysis best practices. Contribute to a positive team environment. Engage in pre-sales activities, providing technical expertise and solutions design support to potential clients. Qualifications: Bachelor's degree in Business, Computer Science, IT, or related field. 1-3 years of Business Analyst experience. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Proficientin requirement elicitation and documentation. Familiarity with SDLC and agile methodologies. Experience with process modeling tools (e.g., Visio, Lucidchart) is a plus. Basic understanding of databases/SQL is desirable. Ability to work independently and in a team. Strong organizational and time management skills. Job Type: Full-time Pay: ₹17,978.00 - ₹45,502.00 per year Benefits: Paid time off Schedule: Day shift Supplemental Pay: Performance bonus Language: Hindi (Preferred) Work Location: In person

Job Description / Duties And Responsibilities Requirement Gathering & Analysis: Collaborate with stakeholders to elicit, document, and validate business and functional requirements. Analyse mortgage processes, including origination, underwriting, servicing, and closing, to identify gaps and propose solutions. Documentation Create comprehensive Business Requirement Documents (BRDs), Functional Specification Documents (FSDs), and Use Cases. Maintain detailed records of process flows, system interactions, and data mapping. Stakeholder Management: Act as a liaison between business stakeholders, IT teams, and third-party vendors. Facilitate effective communication to ensure alignment on project goals and deliverables. Data Analysis Analyse mortgage-related data to support decision-making, such as loan performance metrics and risk assessments. Collaborate with data teams to define data models and reporting requirements. Testing & Validation Support User Acceptance Testing (UAT) by defining test scenarios, reviewing test plans, and ensuring system functionality meets business needs. Validate data integrity and compliance within mortgage systems. Regulatory Compliance Stay updated on industry trends, legal changes, and compliance requirements in the mortgage domain. Ensure that solutions adhere to all relevant regulatory and legal standards. Process Improvement Evaluate existing mortgage workflows and recommend enhancements to improve efficiency and customer experience. Ensure alignment with regulatory standards, including TRID, RESPA, and HMDA (where applicable). To adhere to ISMS policies and procedures. Job Specification / Skills And Competencies 7+ years of experience as a Business Analyst with at least 4 years in the mortgage or financial services domain. Strong understanding of the mortgage lifecycle, including loan origination, underwriting, and servicing. Familiarity with various mortgage software systems (e.g., Origination Platforms, Processing platforms). Excellent analytical and problem-solving skills. Strong awareness of regulatory frameworks (e.g., TRID, RESPA, FHA guidelines). Knowledge of integrations with third-party systems, such as credit bureaus and appraisal services. Experience with Agile methodologies. Proficiency in tools such as Microsoft Office, Visio, and JIRA. Basic knowledge of SQL for data analysis is a plus. Strong communication and interpersonal skills to manage diverse stakeholders. Ability to prioritize tasks and manage time effectively in a fast-paced environment. Attention to detail and a focus on delivering high-quality outputs. Expected to work at least 4 hours overlap with US Pacific business hours. Skills: microsoft office,visio,interpersonal skills,jira,wireframes, user story creation, brd/frd, requirement analysis, created process flows, done uat.,user acceptance testing (uat),data analysis,analytical skills,sql,regulatory compliance,core ba with us mortgage /loan origination experience only,mortgage lifecycle knowledge,agile methodologies,stakeholder management,functional specifications,business requirements gathering,communication skills,problem-solving skills,process improvement,tools - jira & confluence, ms applications, balsemiq,ms visio,lucidchart,draw.io Show more Show less

Job Description / Duties And Responsibilities Requirement Gathering & Analysis: Collaborate with stakeholders to elicit, document, and validate business and functional requirements. Analyse mortgage processes, including origination, underwriting, servicing, and closing, to identify gaps and propose solutions. Documentation Create comprehensive Business Requirement Documents (BRDs), Functional Specification Documents (FSDs), and Use Cases. Maintain detailed records of process flows, system interactions, and data mapping. Stakeholder Management: Act as a liaison between business stakeholders, IT teams, and third-party vendors. Facilitate effective communication to ensure alignment on project goals and deliverables. Data Analysis Analyse mortgage-related data to support decision-making, such as loan performance metrics and risk assessments. Collaborate with data teams to define data models and reporting requirements. Testing & Validation Support User Acceptance Testing (UAT) by defining test scenarios, reviewing test plans, and ensuring system functionality meets business needs. Validate data integrity and compliance within mortgage systems. Regulatory Compliance Stay updated on industry trends, legal changes, and compliance requirements in the mortgage domain. Ensure that solutions adhere to all relevant regulatory and legal standards. Process Improvement Evaluate existing mortgage workflows and recommend enhancements to improve efficiency and customer experience. Ensure alignment with regulatory standards, including TRID, RESPA, and HMDA (where applicable). To adhere to ISMS policies and procedures. Job Specification / Skills And Competencies 7+ years of experience as a Business Analyst with at least 4 years in the mortgage or financial services domain. Strong understanding of the mortgage lifecycle, including loan origination, underwriting, and servicing. Familiarity with various mortgage software systems (e.g., Origination Platforms, Processing platforms). Excellent analytical and problem-solving skills. Strong awareness of regulatory frameworks (e.g., TRID, RESPA, FHA guidelines). Knowledge of integrations with third-party systems, such as credit bureaus and appraisal services. Experience with Agile methodologies. Proficiency in tools such as Microsoft Office, Visio, and JIRA. Basic knowledge of SQL for data analysis is a plus. Strong communication and interpersonal skills to manage diverse stakeholders. Ability to prioritize tasks and manage time effectively in a fast-paced environment. Attention to detail and a focus on delivering high-quality outputs. Expected to work at least 4 hours overlap with US Pacific business hours. Skills: microsoft office,visio,interpersonal skills,jira,wireframes, user story creation, brd/frd, requirement analysis, created process flows, done uat.,user acceptance testing (uat),data analysis,analytical skills,sql,regulatory compliance,core ba with us mortgage /loan origination experience only,mortgage lifecycle knowledge,agile methodologies,stakeholder management,functional specifications,business requirements gathering,communication skills,problem-solving skills,process improvement,tools - jira & confluence, ms applications, balsemiq,ms visio,lucidchart,draw.io Show more Show less

Please prioritise looking for Business System Analyst profiles experienced in Mortgage Domain . Please prioritize candidates from only Kerala/Tamil Nadu / Karnataka . Kindly do the needful. Role Position Skills Experience Budget Senior Business System Analyst 3 Core BA with US Mortgage /Loan origination Experience Only 7 -12 Yrs 14 -22 LPA Checklist Criteria Details Must Have / Good to Have/ Notes Nice to Have Educational qualification B.E/B.Tech/BCA,MCA/M-Tech from reputed institutes. Must Have MBA Good to Have Relevant BA experience 7 year plus of relevant BA experience in IT firms Must Have Ensure 7+ years of relevant BA experience is present. Exclude Operations ,Dev , QA , Support experience from BA experience Core BA Skills Wireframes, User story creation, BRD/FRD, Requirement Analysis, Created Process flows, Done UAT. Tools - JIRA & Confluence, MS Applications, Balsemiq,MS Visio,Lucidchart,Draw.io Must Have Give preference to candidates who have independently worked in BA roles without onshore counterparts. Mortgage knowledge Strong knowledge in US Mortgage (At least 3 years of expertise) Must Have Look for keywords in the profile like Mortgage/Loan Origination, Servicing, Product Pricing, Credit Analysis, Automated Underwriting tools, Empower, Processing, Underwriting, Closing. System knowledge Adding this criteria since the role requires System knowledge (BSA role) Good to Have Look for keywords like Integrations, Third party vendors, Data Analysis, Profiling, SQL BA Certifications CCBA, CBAP,CSPO,SAFE POPM Nice to Have Give preference to candidates with one of these certifications Job Description / Duties And Responsibilities Requirement Gathering & Analysis: Collaborate with stakeholders to elicit, document, and validate business and functional requirements. Analyse mortgage processes, including origination, underwriting, servicing, and closing, to identify gaps and propose solutions. Documentation Create comprehensive Business Requirement Documents (BRDs), Functional Specification Documents (FSDs), and Use Cases. Maintain detailed records of process flows, system interactions, and data mapping. Stakeholder Management Act as a liaison between business stakeholders, IT teams, and third-party vendors. Facilitate effective communication to ensure alignment on project goals and deliverables. Data Analysis Analyse mortgage-related data to support decision-making, such as loan performance metrics and risk assessments. Collaborate with data teams to define data models and reporting requirements. Testing & Validation Support User Acceptance Testing (UAT) by defining test scenarios, reviewing test plans, and ensuring system functionality meets business needs. Validate data integrity and compliance within mortgage systems. Regulatory Compliance Stay updated on industry trends, legal changes, and compliance requirements in the mortgage domain. Ensure that solutions adhere to all relevant regulatory and legal standards. Process Improvement Evaluate existing mortgage workflows and recommend enhancements to improve efficiency and customer experience. Ensure alignment with regulatory standards, including TRID, RESPA, and HMDA (where applicable). To adhere to ISMS policies and procedures. Job Specification / Skills And Competencies 7+ years of experience as a Business Analyst with at least 4 years in the mortgage or financial services domain. Strong understanding of the mortgage lifecycle, including loan origination, underwriting, and servicing. Familiarity with various mortgage software systems (e.g., Origination Platforms, Processing platforms). Excellent analytical and problem-solving skills. Strong awareness of regulatory frameworks (e.g., TRID, RESPA, FHA guidelines). Knowledge of integrations with third-party systems, such as credit bureaus and appraisal services. Experience with Agile methodologies. Proficiency in tools such as Microsoft Office, Visio, and JIRA. Basic knowledge of SQL for data analysis is a plus. Strong communication and interpersonal skills to manage diverse stakeholders. Ability to prioritize tasks and manage time effectively in a fast-paced environment. Attention to detail and a focus on delivering high-quality outputs. Expected to work at least 4 hours overlap with US Pacific business hours. Show more Show less

KINDLY READ THE FULL JD. Must answer all the questions asked with this Job-Posting. Job Title: Full Stack .NET Developer – Web Platform (Azure + Umbraco) About the Role: We are seeking a skilled and versatile Full Stack .NET Developer with proven expertise in Umbraco CMS to join our team. You will be responsible for designing, developing, and maintaining high-performance web platforms built on the Microsoft technology stack. The role involves working across the full software development lifecycle—from planning and architecture to deployment and documentation. Ideal candidates should be comfortable working independently and capable of handling both backend and CMS-driven development in a cloud environment. Key Responsibilities: Architect, design, and develop platform features. Develop, Customize and extend the Umbraco CMS for publishing, editing, and user-generated content workflows. Implement redesigned user interfaces and enhanced UX using Razor templates and dynamic controls. Build robust modules for: Notifications Post moderation Analytics dashboards Profile self-service tools (account deletion, data export) Integrate platform with external LMS (Moodle) via REST APIs or secure embedding Ensure GDPR compliance in platform logic, user access, and data storage Optimize performance and ensure uptime through efficient Azure deployment practices Maintain secure, version-controlled, and well-documented codebase Prepare complete project documentation , including: System architecture Deployment guides Technical documentation Developer handover and maintenance manuals Technologies & Tools You Must Know: Backend: .NET Core / .NET 6+, C#, ASP.NET MVC, “Entity Framework” CMS: Umbraco CMS Frontend: Razor Views, HTML5, CSS3, JavaScript (basic) Database: SQL Server / Azure SQL Cloud Hosting: Microsoft Azure (App Services, Blob Storage, Azure DevOps) APIs: RESTful API creation & integration DevOps: Git, CI/CD pipelines, environment configuration Documentation: MS Word, Markdown, Lucidchart / Draw.io for architecture diagrams Candidate Profile: Minimum 2+ years of hands-on experience in full stack .NET development Strong expertise in Umbraco CMS customization Experience working with Azure cloud infrastructure Proficient in building clean, maintainable, and modular code Comfortable working independently across design, development, and testing Strong technical writing and documentation skills Ability to understand project requirements, translate them into tech tasks, and deliver within deadlines Exposure to educational or public sector platforms is a plus Bonus Skills (Nice to Have): Knowledge of GDPR/data privacy practices Location: Work-From-Home (Preferably from Kolkata) Show more Show less

*** Please apply only if you are in the top 10% of your batch *** We are seeking a Junior Business Analyst to join our small development team, and contribute to the development of an Integrated Business Mgmt SAAS platform, due to be launched later this year . The candidate should have had experience working with startups and should be open to working on his Laptop from our office in Gurgaon. As an intern, you will gain valuable hands-on experience and insight into the business analysis & Software Development process while working on a real-world complex project. Key Responsibilities: Assist in gathering and documenting business requirements from stakeholders. Help develop wireframes, mockups, prototypes & upload templates for - business process models, workflows, documentation, business requirement specifications (BRS) , Portfolio & Project mgmt, Supply Mgmt, Marketing Mgmt, functional requirement documents (FRD) etc Participate in user testing and quality assurance activities. Collaborate with teams to ensure alignment with business goals and project objectives. Support the creation of business caseson the uploaded templates Monitor industry trends and best practices to help improve business strategies. Pre-requisite Top 10% of the batch Currently pursuing a degree in Business Administration, Management, Information Technology, or a related field. * Selection Process Candidates will submit their CV to this email ID Shortlisted candidates will go through interview & online test Skills & Qualifications: Strong analytical, problem-solving, and research skills. Basic understanding of business analysis concepts and methodologies. Familiarity with business process modeling and requirements gathering. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Experience with data visualization tools (Excel, Tableau, Power BI) is a plus. Knowledge of project management tools (Jira, Trello, etc.) is advantageous. Excellent communication skills, both written and verbal. Ability to work collaboratively in a team environment. Detail-oriented with the ability to manage multiple tasks simultaneously. A proactive attitude, eager to learn and contribute to the team. Familiarity with business analysis tools like JIRA, Confluence, Lucidchart, or Figma. Basic understanding of SQL, data analysis, or BI tools (e.g., Tableau, Power BI). Experience with Agile/Scrum methodology. Knowledge of UML, BPMN, or process modeling techniques. What You'll Gain Real-world experience working with product, development, and business teams. Exposure to the software development lifecycle and Agile project management. Mentorship from experienced Business Analysts and Product Managers. Opportunity to contribute to impactful projects and potentially receive a full-time offer. Job Types: Full-time, Internship Contract length: 3 months Pay: ₹8,000.00 - ₹11,000.00 per month Schedule: Monday to Friday Weekend availability Education: Bachelor's (Required) Work Location: In person Expected Start Date: 05/06/2025

A Bit About Us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us! Job Description Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. Trek Bicycles has many interconnected software platforms communicating between various on-premises & cloud data centers and a variety of data sources and formats. This position reports to the Data Integrations Software Development Manager and involves skills in architecting, engineering, enhancing, and maintaining the RESTful APIs powering Trek’s various integrations –retailer (B2B), consumer (B2C), and internal facing. Trek IT believes in custom crafted software, end-to-end ownership of products, and fast iterations. Trek provides a flexible work environment, and remote work is available to well-qualified candidates. Our approach to software development is to use the best tool for the job, often taking advantage of the latest technology to solve complex problems. Our platform is based on, but not limited to, the Microsoft technology stack, specifically ASP.NET Core, hosted in Azure in multiple regions. Position Responsibilities: Architect, design, write and deliver software to improve the availability, reliability, scalability, latency, security, resiliency and efficiency of APIs Create test plans, test, debug, and document services Configure and maintain continuous deployment to cloud systems Consider service performance, security, logging, and monitoring features Stay current with the latest API technologies, patterns, and tooling Follow and promote Agile best practices for development such as continuous integration, unit, integration and automated testing Analyze, troubleshoot and resolve issues, defects, performance and design inefficiencies Actively participate in sprint ceremonies such as daily standup and retrospectives Communicate face-to-face with peers and customers in a participatory environment Be self-motivated and require minimal supervision Be responsible for the quality and timeliness of your own work Be able to manage their own stories and seek out answers on smaller projects when BAs are not required Provide exemplary hospitality to internal and external customers Develop and maintain positive relationships with teams Give constructive feedback anytime it is necessary Be Team-Focused, Responsive and Humble Position Requirements: Bachelor's degree in Computer Science or equivalent experience 3+ years of experience with C#, OOP design patterns, source control and unit testing 3+ years of experience authoring horizontally scaled RESTful API using Asp.net Core 3+ years of experience with a RDBMS and/or NoSQL platforms 2+ years of experience creating light-weight, efficient APIs Ability to create clear, concise, well-documented APIs and endpoints Experience with API versioning Current with latest security protocol standards; including but not limited to HTTPS and OAuth2 Current with fully vetted authentication/encryption libraries Exceptional business & technical listening, oral, and written skills Required Software Experience Visual Studio Visual Studio Code Postman Microsoft Office Atlassian Products (Jira, Confluence) Additional Preferred Software/Platform Experience AzureDevOps LucidChart DBeaver Postman – Newman SSMS Fiddler If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Show more Show less

Join us as a System Analyst at Barclays, where you will be responsible for supporting the successful delivery of location strategy projects to plan, budget, agreed quality and governance standards. You'll spearhead the evolution of our digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. To be successful as a System Analyst you should have experience with: 5+ years of Business Analyst / System Analyst experience with at least 5 years focused on Salesforce (Sales, Service, or Experience Cloud). Strong understanding of Salesforce platform capabilities: custom objects, flows, validations, approvals, and integrations. Proven track record in leading large-scale Salesforce projects from requirements to delivery in Agile/Scrum environments. Experience creating clear, testable user stories and acceptance criteria. Proficiency in business process modeling and stakeholder management across business and IT. Hands-on experience with tools like JIRA, Confluence, Lucidchart, Visio, or equivalent. Salesforce Certified Business Analyst (OR Relevant Other Salesforce certification like App Builder , Admin , Sales cloud etc). Excellent written and verbal communication skills. Some Other Highly Valued Skills May Include Experience in banking or financial services domain – understanding of KYC, onboarding, lending, wealth management, or compliance processes. Familiarity with Salesforce AI features (Einstein GPT, Prompt Builder, Next Best Action). Awareness of the latest Salesforce innovations like Hyperforce, Salesforce Data Cloud, Flow Orchestration, and dynamic forms. Experience integrating Salesforce with platforms like Mulesoft, Boomi, or financial systems via REST/SOAP APIs. Exposure to CRM Analytics (Tableau CRM) or other enterprise reporting tools. Understanding of regulatory and data privacy frameworks relevant to the financial sector (e.g., GDPR, SOX). You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role is based out of Pune. Purpose of the role To support the organisation, achieve its strategic objectives by the identification of business requirements and solutions that address business problems and opportunities. Accountabilities Identification and analysis of business problems and client requirements that require change within the organisation. Development of business requirements that will address business problems and opportunities. Collaboration with stakeholders to ensure that proposed solutions meet their needs and expectations. Support the creation of business cases that justify investment in proposed solutions. Conduct feasibility studies to determine the viability of proposed solutions. Support the creation of reports on project progress to ensure proposed solutions are delivered on time and within budget. Creation of operational design and process design to ensure that proposed solutions are delivered within the agreed scope. Support to change management activities, including development of a traceability matrix to ensure proposed solutions are successfully implemented and embedded in the organisation. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave. Show more Show less

🧾 Job Title: Business Analyst 📍 Location: Gurgaon 🕒 Experience Required: 2–3 Years 💼 Employment Type: Full-time 🎯 Job Overview Swaran Soft Support Solution Pvt Ltd is seeking a dynamic, forward-thinking Business Analyst with 2–3 years of experience , ideally in AI/ML-focused environments. The ideal candidate will have strong skills in requirement analysis, documentation, stakeholder collaboration , and hands-on exposure to AI technologies , including LLMs (Large Language Models), Prompt Engineering, and Agentic AI . This is a high-impact role that requires working closely with developers, data scientists, and project managers to ensure the successful design and delivery of intelligent business solutions. 📚 Key Responsibilities ✅ Requirement Gathering & Analysis Collaborate with business stakeholders to gather, define, and refine business and technical requirements. Identify gaps in existing workflows and recommend data-driven improvements, particularly leveraging LLMs and Agentic AI capabilities. ✅ Documentation & Process Mapping Prepare comprehensive BRDs, FRS, and User Stories with a clear understanding of AI-driven solution design. Create process maps, user flows, and wireframes to guide technical implementation. ✅ AI/ML & LLM Project Collaboration Work alongside AI/ML teams to: Define data inputs, expected model outcomes, and business impact. Collaborate on prompt engineering strategies for LLM applications (e.g., GPT, Claude, PaLM). Explore use cases for Agentic AI systems to automate decision-making and enhance customer/user experiences. Monitor and analyze AI/LLM outputs to ensure alignment with business goals. ✅ Prompt Engineering & LLM Optimization Draft and test prompts for different LLM-based use cases to improve output accuracy and utility. Develop prompt templates for reuse across departments and optimize based on iterative feedback. ✅ Stakeholder Communication & Alignment Act as the bridge between technical and non-technical teams to ensure common understanding and smooth delivery. Provide consistent progress updates and demos to internal teams and clients. ✅ Testing & Quality Assurance Support in UAT planning and execution, ensuring that LLM/AI-driven systems meet acceptance criteria. Track bugs and iterate with the dev team to improve solution robustness and performance. ✅ Research & Competitive Analysis Stay updated with the latest trends in AI, LLMs, Prompt Engineering, and Agentic AI. Analyze competitor solutions and recommend strategies for innovation and optimization. 🎓 Required Skills & Qualifications Bachelor’s degree in Computer Science, IT, Business Administration, or related fields. 2–3 years of experience in Business Analysis, especially in AI/tech environments. Strong understanding of AI/ML lifecycles, including LLMs, prompt engineering techniques, and agent-based AI systems. Familiarity with AI model structures, training data considerations, and performance metrics. Experience with tools like Jira, Confluence, Trello, SQL, and Excel for documentation and project tracking. Knowledge of process mapping tools (Lucidchart, Visio, etc.). Excellent analytical, problem-solving, and communication skills. 💡 Preferred Skills Certification in Business Analysis (CBAP/CCBA) or AI/ML (Coursera, edX, etc.). Knowledge of Agile/Scrum methodologies. Understanding of API integrations, predictive analytics, and data visualization tools. Exposure to Python, R, or other data analysis/programming languages. Experience with LLM platforms such as OpenAI, Hugging Face, Cohere, or Anthropic. 🚀 Why Join Us? 🌟 Be a pioneer in implementing LLM and Agentic AI in real-world business solutions. 🌟 Work on cutting-edge AI technologies in a collaborative environment. 🌟 Gain end-to-end exposure to AI solution delivery and innovation strategy. Show more Show less

Join us as a System Analyst at Barclays, where you will be responsible for supporting the successful delivery of location strategy projects to plan, budget, agreed quality and governance standards. You'll spearhead the evolution of our digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. To be successful as a System Analyst you should have experience with: 5+ years of Business Analyst / System Analyst experience with at least 5 years focused on Salesforce (Sales, Service, or Experience Cloud). Strong understanding of Salesforce platform capabilities: custom objects, flows, validations, approvals, and integrations. Proven track record in leading large-scale Salesforce projects from requirements to delivery in Agile/Scrum environments. Experience creating clear, testable user stories and acceptance criteria. Proficiency in business process modeling and stakeholder management across business and IT. Hands-on experience with tools like JIRA, Confluence, Lucidchart, Visio, or equivalent. Salesforce Certified Business Analyst (OR Relevant Other Salesforce certification like App Builder , Admin , Sales cloud etc). Excellent written and verbal communication skills. Some Other Highly Valued Skills May Include Experience in banking or financial services domain – understanding of KYC, onboarding, lending, wealth management, or compliance processes. Familiarity with Salesforce AI features (Einstein GPT, Prompt Builder, Next Best Action). Awareness of the latest Salesforce innovations like Hyperforce, Salesforce Data Cloud, Flow Orchestration, and dynamic forms. Experience integrating Salesforce with platforms like Mulesoft, Boomi, or financial systems via REST/SOAP APIs. Exposure to CRM Analytics (Tableau CRM) or other enterprise reporting tools. Understanding of regulatory and data privacy frameworks relevant to the financial sector (e.g., GDPR, SOX). You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role is based out of Pune. Purpose of the role To support the organisation, achieve its strategic objectives by the identification of business requirements and solutions that address business problems and opportunities. Accountabilities Identification and analysis of business problems and client requirements that require change within the organisation. Development of business requirements that will address business problems and opportunities. Collaboration with stakeholders to ensure that proposed solutions meet their needs and expectations. Support the creation of business cases that justify investment in proposed solutions. Conduct feasibility studies to determine the viability of proposed solutions. Support the creation of reports on project progress to ensure proposed solutions are delivered on time and within budget. Creation of operational design and process design to ensure that proposed solutions are delivered within the agreed scope. Support to change management activities, including development of a traceability matrix to ensure proposed solutions are successfully implemented and embedded in the organisation. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave. Back to nav Share job X(Opens in new tab or window) Facebook(Opens in new tab or window) LinkedIn(Opens in new tab or window) Show more Show less

ABOUT THE ROLE You will play a key role in a regulatory submission content automation initiative which will modernize and digitize the regulatory submission process, positioning Amgen as a leader in regulatory innovation. The initiative leverages state-of-the-art technologies, including Generative AI, Structured Content Management, and integrated data to automate the creation, review, and approval of regulatory content. ? The role is responsible for sourcing and analyzing data for this initiative and support designing, building, and maintaining the data pipelines to drive business actions and automation . This role involves working with Operations source systems, find the right data sources, standardize data sets, supporting data governance to ensure data is accessible, reliable, and efficiently managed. The ideal candidate has strong technical skills, experience with big data technologies, and a deep understanding of data architecture and ETL processes Roles & Responsibilities Ensure reliable , secure and compliant operating environment. Identify , extract, and integrate required business data from Operations systems residing in modern cloud-based architectures. Design, develop, test and maintain scalable data pipelines, ensuring data quality via ETL/ELT processes. Schedul e and manag e workflows the ensure pipeline s run on schedule and are monitored for failures. Implement data integration solutions and manage end-to-end pipeline projects, including scope, timelines, and risk. Reverse-engineer schemas and explore source system tables to map local representations of target business concepts. Navigate application UIs and backends to gain business domain knowledge and detect data inconsistencies. Break down information models into fine-grained, business-contextualized data components. Work closely with cross-functional teams, including product teams, data architects, and business SMEs, to understand requirements and design solutions. Collaborate with data scientists to develop pipelines that meet dynamic business needs across regions. Create and maintain data models, dictionaries, and documentation to ensure accuracy and consistency. Adhere to SOPs, GDEs , and best practices for coding, testing, and reusable component design. Basic Qualifications and Experience Master’s degree and 1 to 3 years of Computer Science, IT or related field experience OR Bachelor’s degree and 3 to 5 years of Computer Science, IT or related field experience OR Diploma and 7 to 9 years of Computer Science, IT or related field experience Functional Skills: Must-Have Skills: Hands on experience with data practices, technologies , and platforms , such as Databricks, Python, Prophecy, Gitlab, LucidChart etc Proficiency in data analysis tools ( eg. SQL) and experience with data sourcing tools Excellent problem-solving skills and the ability to work with large, complex datasets U nderstanding of data governance frameworks, tools, and best practices. Knowledge of and experience with data standards (FAIR) and protection regulations and compliance requirements (e.g., GDPR, CCPA) Good-to-Have Skills: Experience with ETL tools and various Python packages related to data processing, machine learning model development Strong understanding of data modeling, data warehousing, and data integration concepts Knowledge of Python /R , Databricks, cloud data platforms Professional Certifications Certified Data Engineer / Data Analyst (preferred on Databricks ) Soft Skills: Excellent critical-thinking and problem-solving skills Strong communication and collaboration skills Demonstrated awareness of how to function in a team setting Demonstrated presentation skills

Join Amgen's Mission to Serve Patients If you feel like you’re part of something bigger, it’s because you are. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing, and deliver ever-better products that reach over 10 million patients worldwide. It’s time for a career you can be proud of. UX/UI Engineer Live What You Will Do Let’s do this. Let’s change the world. In this vital role We are seeking a creative and detail-oriented UI/UX Engineer – Search to design and build intuitive, responsive, and accessible user experiences for our AI-driven search and knowledge discovery platforms. In this role, you’ll work at the crossroads of design, technology, and science—helping researchers, clinicians, and regulatory professionals quickly find the information they need to make life-saving decisions. You'll bring a strong sense of usability, accessibility, and design-thinking into a highly regulated, data-rich environment. Design elegant, user-friendly interfaces for search platforms that enable users to explore complex scientific and medical data. Translate user research, business needs, and technical requirements into wireframes, mockups, and high-fidelity prototypes Develop responsive and dynamic UI components using modern frontend frameworks (e.g., React, Angular, Vue). Integrate with search backends, APIs, and visualization tools to display search results, filters, ontologies, and metadata. Ensure UI performance, accessibility (WCAG/Section 508 compliance), and cross-browser compatibility. Design intuitive query experiences including search bars, faceted navigation, filters, result ranking, and interactive content previews Collaborate with AI/ML teams to integrate advanced features such as semantic search, auto-suggestions, Q&A interfaces, and generative answers conduct usability testing, A/B testing, and collect user feedback to continuously improve UX. Analyze usage data and search behavior to drive data-informed UX enhancements. Design and deliver high-quality UI/UX solutions for the web Create wireframes, interactive prototypes, and user flows. Conduct user research, usability testing, and competitive analysis to enhance user experience Analyze and identify pain points from the users’ perspective by conducting user research through interviews, observations, Gemba walks and other research methods Create Personas, Journey maps, empathy maps, and process maps of current and to-be state Ensure pixel-perfect, responsive, innovative, and interactive designs across different devices and platforms. Maintain design consistency and adhere to brand guidelines. Create Sketches, Wireframes, Mockups and Prototypes, ranging from low fidelity to high-fidelity based on the needs. Produce pixel-perfect interactive prototypes, Visual style guides, Icons and Red lines (Design specifications for developers) Ensure accessibility, SEO-friendly design, and usability best practices. Prepare and maintain necessary documents. Understand the business objectives and rationales behind high level product features; translate them into user flows, wireframes, mock-ups, and prototypes that lead to intuitive and easy-to-use user experiences Follow Amgen design standards and style guides to produce comprehensive deliverables encompassing user flows and UI wireframes to facilitate software development Familiarity with data mapping, transformation, and ETL processes Proficiency in SQL is highly valued: you don't need to be able to write SQL from scratch, but you should be able to interpret statements to assist in troubleshooting Experience with data governance principles will be highly valued. Understanding of database structures. Experience in overseeing the design and configuration of tests to measure incremental performance as well as configuring metadata to enable their measurement. How data can be used to power personalized experiences. The tools you will be using will include Jira, Figma, Lucidchart, CSS HTML, JavaScript expertise in creating intuitive, user-friendly interfaces and seamless user experiences. Convert complex requirements into elegant, intuitive, and functional designs. Provide ongoing support and maintenance for applications, ensuring that they operate smoothly and efficiently. Informing various stakeholders about any problems with the current technical solutions being implemented. Take ownership and accountability of the deliverables Basic Qualifications: Degree in computer science & engineering preferred with 6-8 years of software development experience Minimum 3+years of experience as a UI-UX designer Relevant experience or education in UX Design, Product Design Hands on experience with JavaScript, CSS HTML, Lucidchart, Figma designing, React Framework Redux, No SQL, Cloud CI/CD build pipelines Proficient in programming language React Framework Redux, GraphQL, RESTful API Development, Swagger / OpenAPI, Java Microservices API, Java Crawlers, TypeScript, Fast Python, Java Script, SQL/NoSQL, Dynamo DB, S3, Databricks, RDS, GCP Cloud Search, Solr Search, GCP Cloud engine Strong problem solving, analytical skills; Ability to learn quickly; Excellent communication and interpersonal skills Preferred Qualifications: Experience in HTML, CSS, and JavaScript for developing basic static re-usable UI components Experience in Angular & React.js for creating reusable components, Databricks, SQL Experience with Web site development, understanding of web site localization process Experience with DevOps CICD build and deployment pipeline Experience in Agile software development methodologies Ability to communicate all phases of UX design, from initial concept through detailed screen designs. Excellent interaction design skills. Experience designing for technical or expert users. Detail oriented & Critical thinker. Problem solver, empathetic and is user centric Good To Have Skills Willingness to work on AI Applications Experience in Java, Python, Solr search, data bricks, RDS Experience GXP Search Engine/ Solr Search Experience in Posgres SQL /Mongo DB SQL database, vector database for large language models, Databricks or RDS, Dynamo DB, S3 Experience with LangChain or LIamaIndex framework for language models Experience with prompt engineering, model fine tuning Knowledge of NLP techniques for text analysis and sentiment analysis Soft Skills: Excellent analytical and troubleshooting skills. Strong verbal and written communication skills. Ability to work effectively with global teams. High degree of initiative and self-motivation. Team-oriented, with a focus on achieving team goals. Strong presentation and public speaking skills. Thrive What You Can Expect From Us As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now for a career that defies imagination In our quest to serve patients above all else, Amgen is the first to imagine, and the last to doubt. Join us. careers.amgen.com Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Show more Show less

Job Title: Presales Intern Department: Sales / Solution Engineering Reports To: Presales Manager / Solution Architect Lead LocationHyderabad Role Summary We are looking for a dynamic and detail-oriented Presales Intern to support our technical sales and solutioning efforts. This internship offers a unique opportunity to learn the fundamentals of solution consulting, client engagement, and proposal development while working closely with cross-functional teams. You will assist in preparing proposals, demos, presentations, and contribute to the presales lifecycle from requirement gathering to documentation. Key Responsibilities Assist the presales team in understanding client needs and preparing tailored technical solutions. Develop and modify presentations, technical proposals, and presales documents. Support product demos and Proof of Concept (POC) engagements. Collaborate with internal stakeholders (technical, product, marketing) to gather inputs for solutions. Maintain documentation related to client requirements, RFP/RFI responses, and feedback. Conduct research on industry trends, prospective clients, and competitor offerings. Participate in client meetings and discussions under the guidance of senior team members. Update CRM systems and maintain sales documentation and knowledge repositories. Required Qualifications & Skills Currently pursuing or recently completed a degree in Engineering, Information Technology, Business, or a related field. Strong verbal and written communication skills. Basic knowledge of SaaS products and software solutions. Proficiency in Microsoft Office, especially PowerPoint and Excel. Analytical mindset with a problem-solving attitude. Ability to work independently and within a team environment. High enthusiasm to learn and grow in presales and client-facing roles. Soft Skills Strong communication and presentation skills Curiosity and a willingness to learn Organizational ability and attention to detail Time management and multitasking Collaborative mindset with proactive behavior Preferred Qualifications Exposure to CRM tools like Salesforce, HubSpot, or Zoho. Experience with design/visual tools such as Figma, Canva, or Lucidchart. Familiarity with APIs, software architecture, and cloud platforms (AWS, Azure, GCP). Key Relationships Internal: Sales team, Solution Architects, Product Managers, Marketing External: Clients and Prospective Customers (with supervision) Role Dimensions Support presales activities across various domains and service lines. Contribute to the improvement of proposal quality and customer engagement processes. Gain exposure to end-to-end presales lifecycle and client solutioning strategies. Success Measures (KPIs) Quality and timeliness of presentations and proposal documents Effective collaboration with internal stakeholders Accuracy of documentation and client input tracking Positive feedback from team members and mentors Demonstrated learning and growth throughout the internship Competency Framework Alignment Communication: Clear articulation in writing and presentations Customer Focus: Supporting tailored client solutions Teamwork & Collaboration: Contributing to group goals Learning Agility: Quick adaptation and learning of new concepts Problem Solving: Applying analytical thinking to support technical sales

Requirements Requirements Elicitation: Proven experience in gathering and documenting business and system requirements through techniques like interviews, surveys, and workshops. Business Process Modeling: Proficiency in process mapping and modeling tools like Visio, Lucidchart, or similar. Use Case and User Story Documentation: Strong ability to create clear use cases, user stories, and acceptance criteria to ensure that business needs are understood by technical teams. System Design: Understanding of system architecture, data flow diagrams, and integration points to help create effective and scalable technical solutions. Testing and Validation: Experience creating test plans, test cases, and supporting user acceptance testing (UAT). Data Analysis and Reporting: Familiarity with tools like Excel, SQL, or BI tools to analyze data and create reports for decision-making. Software Development Lifecycle (SDLC): Understanding of SDLC methodologies, including Agile, Scrum, and Waterfall, and experience working in these environments. Tools: Experience with tools like JIRA, Confluence, Microsoft Project, or Trello for project tracking and documentation. Soft Skills Communication: Excellent verbal and written communication skills, with the ability to convey technical information to non-technical stakeholders and vice versa. Problem-Solving: Strong analytical skills to identify problems and opportunities for process improvement and system optimization. Collaboration: Ability to work effectively with cross-functional teams, including developers, project managers, business stakeholders, and external vendors. Attention to Detail: Meticulous attention to detail to ensure that all requirements and specifications are thoroughly documented and accurately implemented. Time Management: Ability to manage multiple tasks simultaneously and prioritize effectively in a fast-paced environment. Adaptability: Flexible and open to change, with the ability to adapt to evolving business needs and technologies. Desired Experience Education: Bachelor's or Master's degree in Computer Science, Information Systems, Business Administration, or a related field. Experience: [2+ years] of experience as a System Analyst, Business Analyst, or similar role in IT or software development. Domain Knowledge: Experience in [specific industry/domain, e. g., finance, healthcare, retail] is a plus, depending on the nature of the business. Certifications: Relevant certifications such as CBAP (Certified Business Analysis Professional), CSM (Certified Scrum Master), or other BA/PM certifications are a plus. Agile/Scrum Experience: Proven experience working in Agile environments with familiarity in using Agile tools (e. g., JIRA, Confluence, Trello). Project Management Experience: Experience in managing or assisting in project management tasks, such as planning, scheduling, and coordinating resources. This job was posted by Pratap Raja Sekhar from SSTPath. Show more Show less

India - Hyderabad JOB ID: R-208863 LOCATION: India - Hyderabad WORK LOCATION TYPE: On Site DATE POSTED: Feb. 28, 2025 CATEGORY: Information Systems ABOUT AMGEN Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today. ABOUT THE ROLE Role Description: In this role, you will design, build and maintaindata lake solutions for scientific data thatdrive business decisions for Research. You will build scalable and high-performance data engineering solutionsfor large scientific datasetsand collaborate with Research stakeholders.The ideal candidate possesses experience in the pharmaceutical or biotech industry, demonstrates strong technical skills, is proficient with big data technologies, and has a deep understanding of data architecture and ETL processes. Roles & Responsibilities: Design, develop, and implement data pipelines, ETL/ELT processes, and data integration solutions Take ownership of data pipeline projects from inception to deployment, manage scope, timelines, and risks Develop and maintain data models for biopharma scientific data, data dictionaries, and other documentation to ensure data accuracy and consistency Optimizelarge datasets for query performance Collaborate with global cross-functional teams including research scientists to understand data requirements and design solutions that meet business needs Implement data security and privacy measures to protect sensitive data Leverage cloud platforms (AWS preferred) to build scalable and efficient data solutions Collaborate with Data Architects, Business SMEs, Software Engineers and Data Scientists to design and develop end-to-end data pipelines to meet fast paced business needs across geographic regions Identify and resolve [complex] data-related challenges Adhere to best practices for coding, testing, and designing reusable code/component Explore new tools and technologies that will help to improve ETL platform performance Participate in sprint planning meetings and provide estimations on technical implementation Maintain comprehensive documentation of processes, systems, and solutions Basic Qualifications and Experience: Doctorate Degree OR Master’s degree with 4 - 6 years of experience in Computer Science, IT, Computational Chemistry, Computational Biology/Bioinformatics or related field OR Bachelor’s degree with 6 - 8 years of experience in Computer Science, IT, Computational Chemistry, Computational Biology/Bioinformatics or related field OR Diploma with 10 - 12 years of experience in Computer Science, IT, Computational Chemistry, Computational Biology/Bioinformatics or related field Preferred Qualifications and Experience: 3+ years of experience in implementing and supporting biopharma scientific research data analytics (software platforms) Functional Skills: Must-Have Skills: Proficiency in SQL and Python for data engineering, test automation frameworks (pytest), and scripting tasks Hands on experience with big data technologies and platforms, such as Databricks, Apache Spark (PySpark, SparkSQL), workflow orchestration, performance tuning on big data processing Excellent problem-solving skills and the ability to work with large, complex datasets Good-to-Have Skills: A passion for tackling complex challenges in drug discovery with technology and data Strong understanding of data modeling, data warehousing, and data integration concepts Strong experience using RDBMS (e.g.Oracle, MySQL, SQL server, PostgreSQL) Knowledge of cloud data platforms (AWS preferred) Experience with data visualization tools (e.g. Dash, Plotly, Spotfire) Experience with diagramming and collaboration tools such as Miro, Lucidchart or similar tools for process mapping and brainstorming Experience writing and maintaining technical documentation in Confluence Understanding of data governance frameworks, tools, and best practices Professional Certifications: Databricks Certified Data Engineer Professional preferred Soft Skills: Excellent critical-thinking and problem-solving skills Strong communication and collaboration skills Demonstrated awareness of how to function in a team setting Demonstrated presentation skills EQUAL OPPORTUNITY STATEMENT Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation. for a career that defies imagination Objects in your future are closer than they appear. Join us. careers.amgen.com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Greetings from Teknikoz Experience : 10+ Years Job Summary : We are seeking a detail-oriented and proactive Business Systems Analyst (BSA) to support the successful implementation and conversion of an Electronic Medical Record (EMR) system. The ideal candidate will have experience documenting business and clinical processes, engaging with end users, and translating operational needs into system requirements. Strong communication skills and the ability to work collaboratively with cross-functional teams are essential. Experience with EMR platforms or other systems in regulated industries (e.g., healthcare, finance, or pharmaceuticals) is preferred. Key Responsibilities : Collaborate with stakeholders, including clinicians, operations staff, and IT teams, to gather and analyze business and system requirements. Document current and future state workflows, including process maps, use cases, and functional specifications. Conduct user interviews, focus groups, and job shadowing to understand operational pain points and system needs. Translate business needs into clear and actionable requirements for technical teams and vendors. Support testing activities including UAT planning, scenario writing, and validation against documented requirements. Participate in data mapping, migration planning, and system validation activities. Work with the project team to ensure timely issue resolution and alignment with project milestones. Communicate effectively with technical and non-technical audiences, providing regular updates and documentation. Assist in training development and end-user readiness activities as needed. Support change management and process improvement initiatives aligned with EMR adoption. Qualifications : Bachelor’s degree in Business Administration, Information Systems, Healthcare Administration, or a related field preferred; equivalent experience in a similar role will also be considered. 3+ years of experience as a Business Analyst or Business Systems Analyst, preferably supporting software implementations or system conversions. Strong documentation skills including business process documentation, requirements gathering, and workflow analysis. Excellent communication and interpersonal skills; ability to work with diverse end users and technical teams. Experience with EMR/EHR systems or similar enterprise software in regulated industries is highly desirable. Familiarity with healthcare operations, clinical terminology, or compliance standards (e.g., HIPAA) is a plus. Proficiency in tools such as Microsoft Office, Visio, Lucidchart, Jira, or similar business analysis platforms. Preferred Qualifications : Experience with EMR systems such as Epic, Cerner, MatrixCare, or similar platforms. Understanding of data migration concepts and validation techniques. Show more Show less

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Learn more about our culture and how we make our employees happier through The Sprinklr Way. Job Description The Business Analyst will play a pivotal role in supporting the implementation of the CCaaS (Contact Center as a Service) platform. This position is responsible for gathering and analyzing requirements, bridging the gap between business needs and technical solutions, and ensuring the CCaaS solution meets organizational objectives. The ideal candidate will have a strong background in contact center processes, process optimization, and technical communication. What You’ll Do Collaborate with customer business & internal stake holders (customer team, Sales, Pre-sales, Platform architects, Engagement managers, etc.) to gather and document detailed business requirements for Sprinklr solutions. Conduct comprehensive analysis to translate business needs into clear and actionable use cases & technical specifications. Collaborate with design team (PA & SC) to Map and analyze existing contact center workflows, including inbound/outbound calls, chat, email, and other communication channels. Identify opportunities for automation, self-service enhancements, and workflow streamlining within the CCaaS platform. Work closely with internal and customer stakeholders ensuring seamless communication and mutual understanding of goals. Assist in creating the UAT test cases aligning to business requirements, and deployment activities to ensure successful project outcomes. Participate in workshops, meetings, and discussions to drive consensus on requirements and priorities. Engage with stakeholders across various levels to ensure alignment and buy-in for proposed solutions. Stay updated on CCaaS trends and technologies to provide innovative recommendations. Advocate for the adoption of best practices to improve contact center efficiency and customer satisfaction. Work closely with design team (Platform Architects& solution consultants) to translate business requirements into actionable use cases and technical specifications. Collaborate on designing scalable solutions that align with organizational objectives and industry best practices. Certifications: Business Analysis certifications (e.g., CBAP, CCBA) are a plus. Familiarity with customer journey mapping and experience design principles. Understand the Agile methodologies What Makes You Qualified? Must have 3+ years experience Strong analytical and problem-solving skills. Excellent communication skills, both written and verbal. Ability to break down complex systems and processes into actionable insights. Passion for improving customer experience and driving operational excellence. Self-motivated, organized, and capable of managing multiple priorities. A team player with the ability to thrive in a collaborative and fast-paced environment. Professional fluency in English is mandatory. Experience working across time zones and supporting global teams. Key Attributes: Highly detail-oriented with a commitment to delivering exceptional quality in outputs. Flexible and capable of managing multiple priorities effectively in a fast-paced and evolving environment. A collaborative team player with excellent problem-solving skills and a proactive mindset. Self-motivated and capable of excelling in an individual contributor role while maintaining accountability and initiative. Technical Skills Candidates should have experience in at least one of the following areas: Familiarity with CCaaS platforms & industry wide trends & best practices Proficiency in tools like Visio, Lucidchart, or similar for process Familiarity with voice and non-voice contact center applications. Proficiency in Voice-over-IP (VoIP) protocols such as TCP/IP, SIP, RTP, and WebRTC. Knowledge of CTI (Computer Telephony Integration) or voice recording products. Understanding of CPaaS platforms, cloud technologies, and contact center integrations, including tools like MS Teams or Wireshark. Experience with Salesforce Service Cloud or similar CRM platforms for case management and process improvement. Exposure to telecommunications concepts, including SBCs, DID, ACD, and IVR workflows. Experience with tools for process modeling and business process reengineering. Why You'll Love Sprinklr: We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world. For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides. We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever. We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them. We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more. EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law. Show more Show less