624 Lucidchart Jobs - Page 3

Location: Ahmedabad Shift: India or UK (any one) Eligibility: Male Candidates Only Experience: 2-3 years Key Responsibilities: Gather, analyze, and document business requirements from stakeholders. Prepare Business Requirement Documents (BRD) and Functional Requirement Documents (FRD) . Create and maintain flowcharts, process diagrams, and wireframes to represent business processes and system designs. Assist in preparing Gantt charts/project documentation to track timelines and deliverables. Collaborate with cross-functional teams including developers, testers, and business users to ensure requirements are clearly understood. Support user acceptance testing (UAT) and help resolve requirement-related issues. Provide regular reporting and status updates to project managers. Required Skills: Good knowledge of Flowcharting tools (Visio, Lucidchart, Draw.io, etc.). Strong ability to prepare FRD, BRD, Wireframes, and Gantt charts . Analytical mindset with attention to detail. Basic understanding of IT systems and SDLC lifecycle. Good communication and documentation skills. Qualifications: Graduate in IT / Computer Science / Business Administration or related field. 2-3 years of relevant experience Note: Data analyst DO NOT APPLY Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹40,000.00 per month Benefits: Paid sick time Paid time off Work Location: In person

Job Title: Freelance Researcher – Blockchain-Integrated Software Development Job Type: Freelance Job Purpose: Conduct in-depth research on Blockchain integration into SDLC. Develop a framework to enhance security, transparency, and traceability in SDLC processes. Gather and analyze data from literature and industry surveys. Design and implement Blockchain-integrated SDLC models. Validate the framework and evaluate its performance against predefined metrics. Deliver detailed documentation and final project reports. Required Qualification: Master’s or Ph.D. in Computer Science, Software Engineering, or a related field. Certifications in Blockchain technologies (e.g., Hyperledger, Ethereum Development) Tools to be Familiar: Blockchain Platforms: Ethereum, Hyperledger Fabric, Corda. Programming Languages: Solidity, Python, Java, or C++. Diagramming Tools: Lucidchart, Visio, Draw.io. Data Analysis Tools: R, Python (pandas, matplotlib), SPSS, Tableau, Power BI. Required Experience: 2+ years in software development or Blockchain integration projects. Hands-on experience implementing Blockchain in software frameworks. Experience in survey design, administration, and data analysis. Knowledge of various SDLC methodologies (Agile, Waterfall, DevOps). Required Knowledge/Skills: Strong knowledge of Blockchain fundamentals (smart contracts, distributed ledgers, hashing). Expertise in secure software development and SDLC frameworks. Analytical, problem-solving, and communication skills. Ability to work independently and meet project deadlines Job Description: Study Blockchain's role in SDLC and identify gaps. Design and analyze surveys to gather industry insights. Develop a Blockchain-integrated SDLC framework. Create and implement models for Agile, Waterfall, and DevOps. Validate models using test cases and performance metrics. Analyze improvements in security, efficiency, and traceability. Prepare detailed project documentation and final reports. Contact Info: +91 95661 33822 / hr@workfoster.com

As a Senior Business Analyst at Colladome in Noida, with over 10 years of experience in business analysis, you will play a crucial role in driving business process analysis, requirements gathering, and stakeholder management for client projects. Your expertise in data-driven decision-making, process optimization, and digital transformation initiatives will be key in enhancing business efficiency and innovation. Your responsibilities will include collaborating with stakeholders to understand business needs, translating requirements into detailed functional specifications, identifying inefficiencies in processes, and recommending optimized workflows. You will also be responsible for managing stakeholders, utilizing data analytics tools for actionable insights, defining project scope and timelines, supporting UI/UX design, conducting user acceptance tests, and engaging in system integrations and emerging technology projects. To excel in this role, you should have a Bachelor's or Master's degree in Business Administration, Computer Science, or a related field. Your strong analytical and problem-solving skills, proficiency in modeling techniques such as BPM, UML, and RBAC, technical expertise in SQL, Excel, Power BI, Tableau, and familiarity with web applications, APIs, and databases will be essential. Experience with agile methodologies, tools like draw.io, Visio, and certifications like CBAP, PMP, or Agile Business Analyst will be advantageous. Colladome values inclusivity and collaboration, and if you are a strategic thinker passionate about transforming business processes through technology and innovation, we encourage you to apply for this exciting opportunity by submitting your resume and cover letter to hr@colladome.in.,

You will be responsible for creating blueprints for data flow, storage, and integration to ensure scalability, security, and efficiency. Your focus will be on the overall structure and strategy for data systems, designing the architecture for data warehouses, lakes, and integration platforms. You will define data governance, security, and compliance standards, as well as create strategies for data management and scalability. Your role will also involve providing input into developing data models and schemas and working closely with business stakeholders, data engineers, and analysts to define requirements and align the data strategy with business goals. Your outputs will include design documents, architecture diagrams, and data governance policies. To be considered for this role, you must have a total of 8+ years of experience in developing and managing Microsoft Data solutions, with at least 2+ years of experience in designing and architecting data solutions using Microsoft Azure. You should have expertise in database design, data modeling (e.g., star schema, snowflake schema), and hands-on experience with Azure Data services such as Power BI for Visualization, Azure Synapse (or AAS) for analytics, Azure Data Factory for ETL/Pipeline, Azure Data Lake Storage Gen 1/ Gen 2, and Azure Blob for storage and warehouse. Mandatory knowledge of using Microsoft Fabric (or Azure Synapse) and its components such as notebooks, shortcuts, data lake, and data warehouse administration is required. Proficiency in conceptual and logical design tools (e.g., Lucidchart) is also expected. Desired qualifications include a good understanding of programming languages such as Python or C#, knowledge of governance frameworks (Microsoft Purview) and cloud architecture (Azure Cloud Solutions), and Microsoft certified Fabric DP-600 or DP-700. Any other relevant Azure Data certification is considered an advantage, along with any Microsoft certification as an Azure Enterprise Data Architect or Azure Data Fundamental.,

Position Summary As a Sr. Salesforce Business Analyst at First Advantage (FA), you will play a crucial role in documenting and designing business processes within our systems, assessing their impact on core data and operations. A key aspect of success in this position will be the ability to provide quick and accurate evaluations of business processes for different teams within First Advantage. This role requires close collaboration with all the stakeholders involved on a project to develop and enhance Salesforce solutions, incorporating AI and automations, and messaging capabilities. The Senior Salesforce Business Analyst will also work with various internal teams, including Customer Care, IT, GTM, and others, to create and implement innovative IT proof-of-concepts aimed at improving key performance indicators (KPIs) and return on investment (ROI) while facilitating business process automation. The ideal candidate will have over 5 years of experience with Salesforce and a strong passion for delivering solutions that enhance efficiency and productivity across teams. Familiarity with additional platforms such as DocuSign, Zoominfo, and Salesloft is also preferred. Responsibilities Serve as a SME Resource: Act as a subject matter expert in Salesforce process re-design activities, providing guidance and expertise to optimize workflows. Understand Salesforce Platform Configuration: Leverage knowledge of Salesforce toolsincluding Flows, Process Builder, Validation Rules, and Lightning App Builderto collaborate with teams in designing efficient platform solutions. Analyze and Document Processes: Analyze, document, and communicate both system and business processes to ensure clarity and alignment across teams. Document Requirements Specifications: Create detailed documentation of functional, nonfunctional, and operational requirements to support solution development. Develop and Validate User Stories: Write user stories and perform technical reviews to validate requirements and ensure feasibility. Map Workflows and Processes: Document workflows and processes based on business requirements to support solution design and implementation. Support Metrics Reporting: Assist in the collection and reporting of metrics related to requirements and project performance. Design Salesforce Solutions: Contribute to the design of Salesforce solutions using best practices to drive measurable efficiencies across teams at First Advantage. Engage with Stakeholders: Proactively collaborate with managers and end-users to analyze project objectives and define capability requirements, including UI specifications, custom applications, and internal Salesforce interactions. Required Skills & Qualifications Salesforce Platform Proficiency: Hands-on experience with Salesforce tools such as Flows, Process Builder, Validation Rules, and Lightning App Builder. Business Process Mapping: Ability to map business processes, flows, and data models using tools such as Visio, Lucidchart, or Miro. Security Configuration Knowledge: Experience managing Salesforce security settings for internal and external users, including profiles, roles, and sharing settings. Analytical Skills: Strong analytical skills with proficiency in tools such as Excel, Power BI, Tableau, or similar platforms to derive insights and support decision-making. Communication Skills: Excellent communication skills, with the ability to present findings and insights to both technical and non-technical audiences in a clear and engaging manner. Self-Starter: A self-starter with a continuous improvement mindset, demonstrating initiative and the ability to drive projects forward in a cross-functional environment. Adaptability: Ability to thrive in a fast-paced, dynamic environment, adjusting to changing priorities while maintaining high-quality standards. Salesforce Ecosystem Exposure: Experience with various Salesforce Cloud is a plus. Knowledge Management Integration: Familiarity with integrating or managing knowledge base content within Salesforce (e.g., Salesforce Knowledge, Experience Cloud) to support user enablement and automation. Education & Experience Education: Bachelors degree in Business Administration, Computer Science, Information Technology, or a related field. A Masters degree is a plus. Experience: 5+ years of relevant experience in business analysis, process design, or operations, with hands-on experience as a Business Analyst, Project Manager, Salesforce Consultant, and/or Salesforce Administrator required. Experience should include mapping business processes and data models using tools such as Visio, Lucidchart, or Miro, and managing Salesforce security settings (profiles, roles, sharing rules). Certifications: Salesforce-Certified Administrator and/or Salesforce-Certified Business Analyst preferred. Additional certifications in project management, business analysis, or related platforms (e.g., PandaDoc, Salesloft, ZoomInfo) are advantageous. This position is fully remote, but occasional travel may be required for training and team events. Preferred base location would be Bangalore/Mumbai. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law. Show more Show less

Job Summary: As a Senior Business Analyst at Synergy Maritime Pvt Ltd, a leading ship management company, you play a pivotal role in bridging the gap between business stakeholders and technology teams. You are responsible for eliciting, analyzing, and documenting business requirements and process flows across various departments. You act as a liaison between end users and IT vendors to ensure the delivery of high-quality, functional solutions aligned with maritime operational needs. Key Responsibilities Collaborate with business stakeholders across ship management functions to gather detailed requirements. Conduct workshops, interviews, and document analysis to create comprehensive Functional Requirement Documents (FRDs). Develop As-Is and To-Be process flows to identify process improvements and system enhancements. Translate business requirements into actionable user stories and epics using JIRA for agile tracking and sprint planning. Ensure alignment between business expectations and IT deliverables through continuous communication and documentation. Coordinate with IT vendors and developers for solution design, development, testing, and deployment activities. Review technical design specifications and validate them against business requirements. Support UAT planning, test case creation, and execution to ensure successful feature rollouts. Track change requests, manage scope, and document decisions throughout the SDLC lifecycle. Provide post-implementation support and assist in training end users on new functionalities. Contribute to the standardization of documentation practices and process frameworks across modules. Bring-in BA and project management best practices, frameworks to ensure requirements elicitation & management Qualifications Bachelors degree in Maritime Studies / IT or related field. Masters degree or MBA preferred. Lean Six Sigma Certification (Green or Black Belt) Experience: 1012 years of experience as a Business Analyst, with at least 3 years in a senior role. Experience in the shipping industry, with IT BA knowledge of crewing processes and workflows is mandatory. Experience with Agile methodologies and should have extensively used tools like Jira or confluence. Excellent stakeholder management and communication skills to collaborate with diverse teams. Proven ability to work independently, manage multiple priorities in a fast-paced environment, and capable of taking up project management additionally as needed. Previous work experience with crewing products or systems in a pureplay IT role is preferred Proficiency in process modeling tools (e.g., BPMN, Visio, Lucidchart, Signavio etc.) Tools & Technologies: JIRA, Confluence Microsoft Visio / Draw.io / MIRO (for process flows) Microsoft Office Suite (Excel, Word, PowerPoint) Any BPMN or UML tools (optional) Show more Show less

Position Description Job Title: Business Analyst Location: Bangalore/Chennai Employment Type: Full-Time Experience: 3-8 years Your future duties and responsibilities Requirement Elicitation & Analysis: Conduct stakeholder interviews, workshops, and surveys to gather business needs. Translate business requirements into clear functional and technical specifications. Document user stories, use cases, and process flows (BPMN, UML). Solution Design & Validation: Collaborate with architects and developers to design scalable software solutions. Validate proposed solutions against business objectives and constraints. Ensure alignment with industry best practices and regulatory standards (if applicable). Project Management Support: Assist in project planning, scope definition, and risk assessment. Track and report on project progress, blockers, and key milestones. Facilitate Agile ceremonies (sprint planning, backlog grooming, retrospectives). Stakeholder Communication: Act as a liaison between business users, IT teams, and third-party vendors. Present findings, recommendations, and project updates to leadership. Manage change requests and ensure smooth adoption of new systems. Testing & Quality Assurance: Define test scenarios and support UAT (User Acceptance Testing). Work with QA teams to ensure requirements are met before deployment. Continuous Improvement: Identify process inefficiencies and recommend automation/optimization opportunities. Stay updated on emerging technologies and industry trends. Required Qualifications To Be Successful In This Role Must Have Skills: 3+ years of BSA experience with specifically Zelle and Payment experience. Experience with Agile/Scrum, SDLC, and SaaS/enterprise software projects. Technical Skills: Proficiency in tools like JIRA, Confluence, MS Visio, or LucidChart. Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction. Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world. Show more Show less

Project description We are seeking a highly skilled System Analyst to bridge the gap between business needs and technology solutions. The ideal candidate will be responsible for gathering, analyzing, and documenting requirements, designing system processes, and collaborating with technical teams to ensure successful solution delivery. This role involves working closely with stakeholders, developers, and testers to ensure that business objectives are translated into functional, efficient, and scalable IT systems. Responsibilities Engage with business stakeholders to gather, understand, and document requirements for new systems or enhancements. Analyze current systems and processes to identify areas for improvement, automation, or optimization. Translate business requirements into functional specifications, use cases, and process flows. Collaborate with development teams to design solutions aligned with business goals and technical architecture. Create and maintain system documentation, including technical specifications, process diagrams, and data flow charts. Support testing activities by developing test cases, coordinating user acceptance testing (UAT), and validating that solutions meet requirements. Act as a liaison between business users, technical teams, and vendors, ensuring smooth communication and timely issue resolution. Monitor system performance, troubleshoot issues, and recommend improvements. Stay updated on industry trends, tools, and technologies relevant to business systems. Skills Must have Bachelor's degree in Computer Science, Information Technology, or related field. 4-7 years' experience as a System Analyst or Business Analyst in IT projects, preferably in the retail domain. Strong understanding of SDLC and agile methodologies (Scrum/Kanban). Hands-on experience with Azure DevOps for backlog and work item management. Familiarity with cloud platforms (Azure required; AWS/GCP beneficial). Knowledge of microservice architecture and API-based integrations. Experience working with data platforms such as Snowflake and creating reporting requirements for tools like Power BI. Ability to create process flows, data models, and technical documentation using tools like MS Visio or Lucidchart. Strong analytical, problem-solving, and communication skills. Nice to have Retail industry experience (e.g., e-commerce, point-of-sale, inventory management, customer loyalty systems). Basic understanding of SQL and data querying. Exposure to Mulesoft or similar integration platforms. Understanding of data governance and security in multi-cloud environments.

Job Title: Conversational Designer Job Summary: We are seeking a conversational designer who oversees designing the User Experience of a Conversational Interface. Designing this Conversational User Experience means orchestrating all the components of a Conversational AI project, to assure that the overall experience with that Virtual Assistant (VA) will be consistent, natural and useful. Key Responsibilities: Strong experience using tools like MS Visio, Visme, Draw.io, Lucidchart, SmartDraw, OmniGraffle etc. for creating BOT Contact flows. Experience in working in Agile development environment and collaborating with cross-functional teams. Create and design conversation flows, including user prompts, AI responses, and fallback options to ensure natural and engaging interactions. Curate responses to be contextually relevant, ensuring they are appropriate to the user's input and the conversations context. Regularly review and refine conversation content to improve accuracy, clarity, and engagement. Work closely with developers, designers, and product managers to ensure that the conversational content aligns with technical capabilities and overall project goals. Engage with stakeholders to gather requirements, understand business objectives, and incorporate their feedback into the conversation design. Conduct user testing and usability studies to evaluate the effectiveness and efficiency of chatbot conversations and make data-driven recommendations for improvement. Skills Required: Having 3+ years of experience in Conversational AI as conversational designer. Design and develop conversational flows for chatbot that align with the company's objectives and client requirements. Create conversational design specifications, including intents, entities, dialogues, prompts, and error handling, using industry best practices and guidelines. Apply an Omni Channel approach to ensure consistent user experiences across various platforms, including websites, mobile apps, social media, messaging platforms, and voice assistants. Experience with UX tools like Maze, Figma, Sketch, Adobe XD etc Additional Skills: Proficient in English, additional languages (French, Spanish etc) is a benefit. Understanding of dialogues happening in customer service centers.

Job Title: Business Analyst (Entry-Level, 6+ Months Experience) Location: Mohali, Punjab Experience: Minimum 6 months in Business Analysis or a similar role Job Type: Full-Time Job Summary: We are seeking a detail-oriented and proactive Business Analyst with at least 6 months of relevant experience to join our dynamic team in Mohali . The ideal candidate will be responsible for gathering and analyzing business requirements, preparing essential documentation, and collaborating with cross-functional teams to deliver effective business solutions. Key Responsibilities: Gather and document business requirements through client meetings, stakeholder interviews, and research. Prepare clear and concise documentation including: Business Requirements Document (BRD) Functional Requirements Document (FRD) Functional Specification Document (FSD) Create and manage user stories , use cases , and wireframes . Design and analyze process flows to optimize business operations. Collaborate closely with development, QA, design, and project management teams to ensure accurate implementation of requirements. Conduct market research and competitive analysis to support strategic planning and product enhancements. Participate in client calls and internal meetings to ensure continuous alignment of goals and expectations. Assist in the testing and validation of implemented solutions. Evaluate and coordinate with vendors to ensure the translation of business expectations into deliverables , maintaining alignment with project timelines and quality standards. Key Skills & Tools: Requirement Gathering & Documentation BRD, FRD, FSD Creation User Stories, Use Cases Wireframing Tools (e.g., Balsamiq, Figma, or similar) Process Flow Diagrams (using tools like Lucidchart, Draw.io, etc.) Excellent Communication & Collaboration Skills Analytical Thinking & Problem Solving Basic understanding of SDLC and Agile methodologies Qualifications: Bachelor’s degree in Business Administration, Computer Science, or a related field. Minimum 6 months of hands-on experience as a Business Analyst or in a similar role. Strong documentation and communication skills. Ability to work independently and as part of a team

Role Overview You will partner with stakeholders across Sales, Operations, Procurement, and Finance to capture, analyze, and document business processes. Youll translate these requirements into clear user stories, process maps, and acceptance criteria—enabling our Functional Head and development teams to deliver solutions that drive measurable value. Key Responsibilities Conduct stakeholder interviews and workshops to gather detailed requirements Create and maintain “As-Is” and “To-Be” process flows (BPMN, UML) Write clear user stories, use cases, and acceptance criteria Work closely with Functional Head to validate detailed functional specs Collaborate with Documentation Lead to ensure accurate, up-to-date manuals and training materials Facilitate UAT sessions and capture feedback for continuous improvement Identify process gaps, risks, and recommendations for efficiency gains Required Skills & Experience 3–5 years as a Business Analyst or Process Analyst, ideally in manufacturing/ERP environments Strong proficiency with process-mapping tools (Visio, Lucidchart, Bizagi, etc.) Experience writing user stories and managing a product backlog Excellent communication and facilitation skills Familiarity with ERPNext or similar ERP systems is a plus Bachelor’s degree in Business, Engineering, or related field

Documentation Specialist (Process Documentation) Position Overview We are seeking a Documentation Specialist with strong process documentation skills to create, manage, and maintain high-quality documentation that clearly communicates complex processes, workflows, and procedures. The ideal candidate will have excellent attention to detail, organizational skills, and the ability to collaborate with cross-functional teams to ensure documentation is accurate, standardized, and accessible. Key Responsibilities ● Develop, write, and maintain process documentation , including SOPs, manuals, user guides, workflows, and knowledge base articles. ● Collaborate with subject matter experts (SMEs), process owners, and stakeholders to capture requirements and translate them into clear, structured documentation. ● Standardize and improve documentation formats, templates, and style guides to ensure consistency across all materials . ● Review, edit, and update existing documentation for accuracy, clarity, and compliance with organizational policies. ● Maintain document repositories and ensure version control in line with document management practices . ● Ensure compliance with industry standards, regulations, and quality requirements related to process documentation. ● Train and support team members in using, understanding, and maintaining process documentation . ● Contribute to process improvement initiatives by identifying gaps in documentation and recommending best practices. Required Skills & Qualifications ● Bachelor’s degree in Technical Writing, English, Information Technology, Business Administration, or related field . ● Strong knowledge of documentation tools (MS Office, Google Workspace, SharePoint, Visio, Lucidchart, etc.). ● Excellent written and verbal communication skills with strong attention to detail. ● Ability to understand and document complex processes and workflows . ● Experience with document control, compliance standards, and version management . ● Strong organizational and time management skills with the ability to manage multiple projects. Preferred Qualifications ● Familiarity with ISO, GDPR, HIPAA, or other regulatory frameworks . ● Knowledge of process improvement methodologies (Lean, Six Sigma, etc.). ● Ability to create visual process maps and flowcharts .

Job Title: Business Analyst (Entry-Level, 6+ Months Experience) Location: Mohali, Punjab Experience: Minimum 6 months in Business Analysis or a similar role Job Type: Full-Time Job Summary: We are seeking a detail-oriented and proactive Business Analyst with at least 6 months of relevant experience to join our dynamic team in Mohali . The ideal candidate will be responsible for gathering and analyzing business requirements, preparing essential documentation, and collaborating with cross-functional teams to deliver effective business solutions. Key Responsibilities: Gather and document business requirements through client meetings, stakeholder interviews, and research. Prepare clear and concise documentation including: Business Requirements Document (BRD) Functional Requirements Document (FRD) Functional Specification Document (FSD) Create and manage user stories , use cases , and wireframes . Design and analyze process flows to optimize business operations. Collaborate closely with development, QA, design, and project management teams to ensure accurate implementation of requirements. Conduct market research and competitive analysis to support strategic planning and product enhancements. Participate in client calls and internal meetings to ensure continuous alignment of goals and expectations. Assist in the testing and validation of implemented solutions. Evaluate and coordinate with vendors to ensure the translation of business expectations into deliverables , maintaining alignment with project timelines and quality standards. Key Skills & Tools: Requirement Gathering & Documentation BRD, FRD, FSD Creation User Stories, Use Cases Wireframing Tools (e.g., Balsamiq, Figma, or similar) Process Flow Diagrams (using tools like Lucidchart, Draw.io, etc.) Excellent Communication & Collaboration Skills Analytical Thinking & Problem Solving Basic understanding of SDLC and Agile methodologies Qualifications: Bachelor’s degree in Business Administration, Computer Science, or a related field. Minimum 6 months of hands-on experience as a Business Analyst or in a similar role. Strong documentation and communication skills. Ability to work independently and as part of a team

About the job : Location: Remote Duration: 3 Months Stipend: Training + Internship Program Certificate: Internship & Experience Letter provided 🔹 About Us: Umamicasa is a growing startup innovating in both food and technology. From cloud kitchens (Momysa) to software solutions (logistics, dating, and real estate tech), we’re solving real-world problems with smart, scalable products. 🔹 Role Overview : We are offering a Business Analyst Internship designed for freshers and students who want to build a career in IT, consulting, or product management. This is a hands-on, live-project internship where you will learn how to: Gather & analyze business requirements Document BRDs & SRS Create user stories and process flows Work with wireframing tools (Figma, Lucidchart, etc.) 🔹 Who Can Apply : Students/freshers (BBA, B.Com, MBA, B.Tech, MCA or related fields) Strong communication & analytical skills Eager to learn IT/business processes No prior experience required 🔹 What You’ll Get : Internship Certificate & Experience Letter Hands-on exposure to live startup projects Job-readiness for BA/PM roles in IT companies 📌 Note: This is a Training + Internship Program for 3 months, covering training resources, tools access, and mentorship. 👉 How to Apply : Interested candidates can apply via LinkedIn Easy Apply or send their CV to "hello@umamicasa.com" with the subject line “Business Analyst Intern Application – [Your Name]”.

About the Job The Workforce Analyst is responsible for analyzing and optimizing the customer experience across all touchpoints. This role focuses on mapping the end-to-end customer journey, identifying pain points, and developing solutions to improve the overall customer experience. The analyst will work closely with various departments, including marketing, sales, product development, and customer service, to ensure a seamless and efficient customer workflow. As Workflow Analyst, You Will Customer Journey Mapping : Develop and maintain detailed customer journey maps that illustrate the customer experience across all channels (digital, in-store, phone, etc.). Identify key touchpoints, customer emotions, and actions at each stage of the customer lifecycle Conduct research to understand customer needs, motivations, and behaviors Workflow Analysis : Analyze existing workflows and processes related to customer interactions Identify inefficiencies and areas for improvement within the current workflows Collaborate with cross-functional teams to design and implement optimized workflows that enhance the customer experience Data Collection and Analysis : Gather quantitative and qualitative data from various sources, including customer feedback, surveys, usability tests, and performance metrics Analyze customer data to identify trends, pain points, and opportunities for improvement Recommendations and Reporting : Provide actionable insights and recommendations to enhance the customer experience based on journey mapping and workflow analysis Present findings to stakeholders through visualizations, reports, and presentations Work with teams to ensure the successful implementation of recommended changes Collaboration : Partner with product managers, UX designers, marketing, and other stakeholders to align customer journey improvements with overall business objectives Support teams in creating customer-centric strategies that drive customer satisfaction, retention, and loyalty Continuous Improvement : Stay updated on industry trends and best practices in customer journey mapping and workflow optimization Implement continuous improvements to the mapping and analysis processes to ensure they evolve with customer and business needs As Workflow Analyst, You Need Bachelors degree in Business, Marketing, UX Design, or a related field Experience in customer journey mapping, workflow analysis, or process improvement Experience with customer journey mapping tools like Lucidchart, Smaply, or Miro Knowledge of Lean, Six Sigma, or other process improvement methodologies Strong analytical skills with the ability to interpret data and make data-driven recommendations Excellent communication skills and the ability to present complex information to diverse stakeholders Familiarity with customer experience (CX) tools and software (e.g., journey mapping tools, CRM systems) Problem-solving mindset and attention to detail Ability to work cross-functionally and manage multiple projects simultaneously.

Company Description Advantage AI Engineering Private Limited is a fast-growing technology solutions provider specializing in software development, project management, and consulting services . We deliver innovative and scalable IT solutions across diverse industries such as real estate, e-commerce, finance, telecom, and healthcare . Our expertise lies in: Designing and developing end-to-end software systems. Building and scaling modern web and mobile applications. Enhancing and maintaining clients’ existing software products. Driving digital transformation with AI-driven solutions and automation. We pride ourselves on fostering a culture of innovation, collaboration, and continuous learning , ensuring that our teams contribute directly to business impact and client success. Role Description – Business Analyst (3–5 Years Experience) This is a full-time remote role for an Immediate Business Analyst on the Night Shift (10 PM IST – 7 AM IST) . The Business Analyst will act as a bridge between clients, stakeholders, and the technical team . The role requires end-to-end ownership of business requirement gathering, analysis, documentation, and solution alignment , ensuring that project outcomes meet business needs. Key Responsibilities Requirement Gathering & Analysis Engage with stakeholders to elicit, analyze, and validate business requirements. Conduct requirement workshops, interviews, and brainstorming sessions. Translate high-level business needs into detailed functional and non-functional requirements. Documentation & Communication Prepare BRD (Business Requirement Documents), FRD (Functional Requirement Documents), User Stories, and Use Cases . Create and maintain process flow diagrams, data flow diagrams, and wireframes. Act as the primary liaison between business stakeholders and development teams, ensuring clear communication. Market & Process Research Conduct domain and competitive market research to align solutions with industry trends. Perform feasibility analysis and provide data-driven insights to support business decisions. Evaluate existing business processes and recommend enhancements. Project Support Collaborate with Project Managers, Developers, and QA teams to ensure requirements are implemented correctly. Participate in UAT (User Acceptance Testing) and help define acceptance criteria. Track requirement changes and ensure proper impact analysis is performed. Stakeholder Management Coordinate with global clients during night shift hours . Manage expectations, resolve conflicts, and ensure client satisfaction. Provide regular status updates and progress reports. Qualifications & Skills Required 3–5 years of proven experience as a Business Analyst in the IT/Software industry. Strong expertise in requirement elicitation, documentation, and stakeholder management . Proficiency in business analysis tools such as JIRA, Confluence, MS Visio, Lucidchart, or similar. Hands-on experience with Agile/Scrum methodologies and tools. Excellent analytical and problem-solving skills , with the ability to translate business needs into technical solutions. Strong written and verbal communication skills with experience handling international stakeholders. Exposure to market research, business case preparation, and process optimization . Bachelor’s degree in Business Administration, Management, Computer Science, or a related field . Experience in one or more of the following domains is a plus: e-commerce, finance, healthcare, telecom, real estate . Preferred Certifications (Good to Have) IIBA Certifications : CBAP (Certified Business Analysis Professional) CCBA (Certification of Capability in Business Analysis) ECBA (Entry Certificate in Business Analysis – for junior level) PMI-PBA (Professional in Business Analysis) – from PMI Agile Certifications : AgileBA (Agile Business Analyst) CSM (Certified ScrumMaster) or CSPO (Certified Scrum Product Owner) – if experienced in Agile teams Domain-specific certifications in finance, healthcare, or e-commerce are a plus Benefits & Perks Competitive salary and performance-based bonuses . Remote-first culture with flexible working arrangements. Health insurance, Provident Fund (PF), and Gratuity benefits. Access to professional development programs, certifications, and learning opportunities . Paid holidays, wellness programs, and team-building activities. If you are a passionate Quality Assurance Specialist who thrives in a collaborative environment and loves solving complex problems, we would love to hear from you! How to Apply: Send your resume and a link to your portfolio or GitHub profile to hr@advantageaieng.com.

Job description: We're hiring a Business Analyst with experience in manufacturing, machine maintenance, or asset management . The role involves gathering business requirements, improving processes, and supporting ERP/CMMS/EAM system implementations to drive operational efficiency and digital transformation. Key Responsibilities Gather and analyze business/technical requirements across operations, maintenance, and production. Document BRDs, FRS, user stories, and process flows. Support ERP/EAM/CMMS design and implementation (e.g., SAP PM, Maximo). Coordinate UAT and validate system functionalities. Collaborate on KPIs, reporting, and dashboard creation. Identify process gaps and recommend improvements. Act as a bridge between stakeholders and tech teams. Required Skills Strong in business analysis, process mapping, and documentation. Domain knowledge: manufacturing workflows, maintenance planning, inventory, downtime tracking. Tools: Jira, Confluence, MS Visio, Power BI/Tableau, basic SQL. Methodologies: Agile/Scrum, SDLC, UAT execution. Apply now to join a dynamic team leading industrial innovation and process excellence.

About the Job The Workforce Analyst is responsible for analyzing and optimizing the customer experience across all touchpoints. This role focuses on mapping the end-to-end customer journey, identifying pain points, and developing solutions to improve the overall customer experience. The analyst will work closely with various departments, including marketing, sales, product development, and customer service, to ensure a seamless and efficient customer workflow. As Workflow Analyst, You Will Customer Journey Mapping : Develop and maintain detailed customer journey maps that illustrate the customer experience across all channels (digital, in-store, phone, etc.). Identify key touchpoints, customer emotions, and actions at each stage of the customer lifecycle Conduct research to understand customer needs, motivations, and behaviors Workflow Analysis : Analyze existing workflows and processes related to customer interactions Identify inefficiencies and areas for improvement within the current workflows Collaborate with cross-functional teams to design and implement optimized workflows that enhance the customer experience Data Collection and Analysis : Gather quantitative and qualitative data from various sources, including customer feedback, surveys, usability tests, and performance metrics Analyze customer data to identify trends, pain points, and opportunities for improvement Recommendations and Reporting : Provide actionable insights and recommendations to enhance the customer experience based on journey mapping and workflow analysis Present findings to stakeholders through visualizations, reports, and presentations Work with teams to ensure the successful implementation of recommended changes Collaboration : Partner with product managers, UX designers, marketing, and other stakeholders to align customer journey improvements with overall business objectives Support teams in creating customer-centric strategies that drive customer satisfaction, retention, and loyalty Continuous Improvement : Stay updated on industry trends and best practices in customer journey mapping and workflow optimization Implement continuous improvements to the mapping and analysis processes to ensure they evolve with customer and business needs As Workflow Analyst, You Need Bachelors degree in Business, Marketing, UX Design, or a related field Experience in customer journey mapping, workflow analysis, or process improvement Experience with customer journey mapping tools like Lucidchart, Smaply, or Miro Knowledge of Lean, Six Sigma, or other process improvement methodologies Strong analytical skills with the ability to interpret data and make data-driven recommendations Excellent communication skills and the ability to present complex information to diverse stakeholders Familiarity with customer experience (CX) tools and software (e.g., journey mapping tools, CRM systems) Problem-solving mindset and attention to detail Ability to work cross-functionally and manage multiple projects simultaneously

Position Summary We are seeking a highly motivated Business Process Consultant to analyze, design, and implement effective business processes that drive operational efficiency, reduce costs, and enhance customer satisfaction. The role requires strong analytical, problem-solving, and communication skills, along with expertise in process improvement methodologies. Key Responsibilities Analyze existing business processes to identify inefficiencies, gaps, and improvement opportunities. Collaborate with stakeholders across departments to gather requirements and understand business needs. Design, document, and implement optimized processes aligned with organizational goals. Facilitate workshops, brainstorming sessions, and meetings to drive process improvement initiatives. Develop performance metrics, KPIs, and reporting mechanisms to measure process effectiveness. Ensure compliance with industry standards, regulations, and company policies. Support change management efforts and train employees on new processes. Recommend and implement digital tools/automation solutions to streamline workflows. Prepare business cases, cost-benefit analyses, and project documentation. Qualifications & Skills Bachelor’s degree in Business Administration, Management, Engineering, or related field (Master’s preferred). Proven experience (0–7 years) in business process consulting, process improvement, or business analysis. Strong knowledge of process improvement methodologies (Lean, Six Sigma, BPM, Kaizen, etc.). Familiarity with process mapping tools (Visio, ARIS, Bizagi, Lucidchart, etc.). Excellent problem-solving, analytical, and critical-thinking skills. Strong interpersonal and communication skills for stakeholder engagement. Ability to manage multiple projects and deliver results under deadlines. Knowledge of ERP/CRM systems and digital transformation tools is a plus. Job Types: Full-time, Fresher, Internship, Contractual / Temporary Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Food provided Health insurance Internet reimbursement Paid sick time Provident Fund Work Location: In person

Bangalore, Karnataka, India Position Summary As a Sr. Salesforce Business Analyst at First Advantage (FA), you will play a crucial role in documenting and designing business processes within our systems, assessing their impact on core data and operations. A key aspect of success in this position will be the ability to provide quick and accurate evaluations of business processes for different teams within First Advantage. This role requires close collaboration with all the stakeholders involved on a project to develop and enhance Salesforce solutions, incorporating AI and automations, and messaging capabilities. The Senior Salesforce Business Analyst will also work with various internal teams, including Customer Care, IT, GTM, and others, to create and implement innovative IT proof-of-concepts aimed at improving key performance indicators (KPIs) and return on investment (ROI) while facilitating business process automation. The ideal candidate will have over 5 years of experience with Salesforce and a strong passion for delivering solutions that enhance efficiency and productivity across teams. Familiarity with additional platforms such as DocuSign, Zoominfo, and Salesloft is also preferred. Responsibilities Serve as a SME Resource: Act as a subject matter expert in Salesforce process re-design activities, providing guidance and expertise to optimize workflows. Understand Salesforce Platform Configuration: Leverage knowledge of Salesforce tools—including Flows, Process Builder, Validation Rules, and Lightning App Builder—to collaborate with teams in designing efficient platform solutions. Analyze and Document Processes: Analyze, document, and communicate both system and business processes to ensure clarity and alignment across teams. Document Requirements Specifications: Create detailed documentation of functional, nonfunctional, and operational requirements to support solution development. Develop and Validate User Stories: Write user stories and perform technical reviews to validate requirements and ensure feasibility. Map Workflows and Processes: Document workflows and processes based on business requirements to support solution design and implementation. Support Metrics Reporting: Assist in the collection and reporting of metrics related to requirements and project performance. Design Salesforce Solutions: Contribute to the design of Salesforce solutions using best practices to drive measurable efficiencies across teams at First Advantage. Engage with Stakeholders: Proactively collaborate with managers and end-users to analyze project objectives and define capability requirements, including UI specifications, custom applications, and internal Salesforce interactions. Required Skills & Qualifications Salesforce Platform Proficiency: Hands-on experience with Salesforce tools such as Flows, Process Builder, Validation Rules, and Lightning App Builder. Business Process Mapping: Ability to map business processes, flows, and data models using tools such as Visio, Lucidchart, or Miro. Security Configuration Knowledge: Experience managing Salesforce security settings for internal and external users, including profiles, roles, and sharing settings. Analytical Skills: Strong analytical skills with proficiency in tools such as Excel, Power BI, Tableau, or similar platforms to derive insights and support decision-making. Communication Skills: Excellent communication skills, with the ability to present findings and insights to both technical and non-technical audiences in a clear and engaging manner. Self-Starter: A self-starter with a continuous improvement mindset, demonstrating initiative and the ability to drive projects forward in a cross-functional environment. Adaptability: Ability to thrive in a fast-paced, dynamic environment, adjusting to changing priorities while maintaining high-quality standards. Salesforce Ecosystem Exposure: Experience with various Salesforce Cloud is a plus. Knowledge Management Integration: Familiarity with integrating or managing knowledge base content within Salesforce (e.g., Salesforce Knowledge, Experience Cloud) to support user enablement and automation. Education & Experience Education: Bachelor’s degree in Business Administration, Computer Science, Information Technology, or a related field. A Master’s degree is a plus. Experience: 5+ years of relevant experience in business analysis, process design, or operations, with hands-on experience as a Business Analyst, Project Manager, Salesforce Consultant, and/or Salesforce Administrator required. Experience should include mapping business processes and data models using tools such as Visio, Lucidchart, or Miro, and managing Salesforce security settings (profiles, roles, sharing rules). Certifications: Salesforce-Certified Administrator and/or Salesforce-Certified Business Analyst preferred. Additional certifications in project management, business analysis, or related platforms (e.g., PandaDoc, Salesloft, ZoomInfo) are advantageous. This position is fully remote, but occasional travel may be required for training and team events. Preferred base location would be Bangalore/Mumbai. Perks and Benefits Health & Wellness Dental Insurance Vision Insurance Health Insurance Life Insurance Paid Time Off PTO / Vacation Policy Paid Holidays Financial Benefits 401K / Retirement Plan Employee Stock Purchase Plan Tuition Reimbursement Office Perks Work From Home Policy

Position : Business System Analyst Experience : 5 - 8 Years Location : Gurgaon, India Job Summary We are seeking an experienced Business System Analyst (BSA) with 5-8 years of experience to join our team in Gurgaon. The ideal candidate will have a strong background in data-centric analytics projects and a proven ability to translate complex business needs into clear, actionable requirements. You will be the crucial link between business stakeholders and technical teams, ensuring the successful delivery of our data and Business Intelligence (BI) solutions. This role requires expertise in requirements documentation, data architecture concepts, and a solid understanding of agile methodologies. Key Responsibilities Requirements & Documentation : Gather, document, and validate comprehensive business and functional requirements for data and BI projects. Author detailed Business Requirements Documents (BRDs), Functional Requirements Documents (FRDs), and user stories. Create visual aids such as wireframes and process maps using tools like Visio, Lucidchart, or similar. Lead requirements workshops to gain clarity and alignment from all stakeholders. Data & Technical Collaboration Work closely with engineering, BI, and data science teams to ensure requirements are accurately translated into technical solutions. Utilize SQL for data exploration, validation, and to support development teams. Apply knowledge of data warehousing, data lakes, and Lakehouse architecture concepts, including star/snowflake schema designs, to inform project design. Stakeholder Management & Process Communicate complex technical and functional concepts effectively to non-technical business stakeholders. Play a key role in an Agile/Scrum environment, facilitating smooth collaboration within cross-functional teams. Provide expertise in BI system integration and reporting workflows, with a specific focus on Power BI. Required Skills Core Experience : 5-8 years of experience as a Business Analyst in data or analytics-centric projects. Proven experience in a data-focused environment, demonstrating an understanding of BI semantic models. Technical Proficiency Strong experience writing BRDs, FRDs, and user stories. Solid understanding of SQL for data exploration and validation. Proficiency with project and documentation tools like JIRA and Confluence. Data Concepts Understanding of data warehousing, data lakes, and lakehouse concepts. Knowledge of domain-specific systems (Sales, Marketing, Finance) and KPI frameworks. Understanding of data governance, data lineage, and self-service analytics enablement. Preferred Skills Familiarity with Power BI-based BI solutions and Lakehouse architecture. Experience with process mapping tools like Visio or Lucidchart. (ref:hirist.tech)

About The Role Project Role : Business Analyst Project Role Description :Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : Business Requirements Analysis Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time educationBusiness Analyst SaaS Product & Workflow AutomationExperience:610 yearsResponsibilitiesLead the end-to-end business analysis process from discovery to delivery for complex product features.Collaborate with stakeholders to gather, analyze, and document business requirements for campaign management, budgeting, logistics, and feedback workflows.Translate business needs into functional specifications, user stories, and acceptance criteria.Facilitate workshops, interviews, and process mapping sessions with internal and external stakeholders.Support the design and optimization of workflows using tools like Camunda or n8n.Assist in UAT planning, execution, and validation of features against business goals.Analyze data and feedback to identify trends, gaps, and opportunities for product improvement.Drive UAT planning, execution, and validation of features against business objectives.Skills & Experience6+ years of experience as a Business Analyst in SaaS, enterprise software, or digital transformation projects.Strong understanding of business process modeling, workflow automation, and agile methodologies.Experience writing user stories, BRDs, and functional specifications.Familiarity with tools like Jira, Confluence, Lucidchart, or Miro.Ability to work cross-functionally with technical and non-technical teams.________________________________________ Summary :As a Business Analyst, you will analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Your typical day will involve collaborating with various stakeholders to understand their needs, conducting thorough research to gather relevant information, and synthesizing this data to propose effective business solutions. You will also assess the current state of operations and identify areas for improvement, ensuring that the future state aligns with both customer requirements and organizational goals. Your role will be pivotal in bridging the gap between business needs and technological capabilities, ultimately driving efficiency and innovation within the organization. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate workshops and meetings to gather requirements and feedback from stakeholders.- Develop comprehensive documentation to support business processes and system designs. Professional & Technical Skills: - Must To Have Skills: Proficiency in Business Requirements Analysis.- Strong analytical and problem-solving skills.- Experience in process mapping and workflow analysis.- Ability to communicate complex ideas clearly and effectively.- Familiarity with project management methodologies. Additional Information:- The candidate should have minimum 7.5 years of experience in Business Requirements Analysis.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Project Role : Application Lead Project Role Description :Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Business Requirements Analysis Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a highly skilled and detail-oriented Business Analyst with deep domain expertise in Life Insurance and hands-on experience with Ingenium and TCS Bancs platforms. The ideal candidate will bridge the gap between business needs and technology solutions, ensuring the successful delivery of insurance products and services through digital transformation initiatives.Job Title:Life Insurance Business Analyst Collaborate with stakeholders to gather, analyze, and document business requirements for life insurance products and processes.Translate business needs into functional specifications and user stories for development teams.Conduct gap analysis and impact assessments for system enhancements and new implementations.Work closely with IT teams to support configuration, customization, and integration of Ingenium and Bancs platforms.Lead or support UAT planning, execution, and defect resolution.Develop process flows, data mappings, and business rules documentation.Act as a liaison between business users and technical teams to ensure alignment and clarity.Support regulatory and compliance initiatives by ensuring system changes meet legal and audit requirements. Professional & Technical Skills: Expert in Business, Finance, Information Technology, or related field.8+ years of experience as a Business Analyst in the Life Insurance domain.Strong working knowledge of Ingenium and TCS Bancs platforms.Familiarity with life insurance products such as term, whole life, endowment, and annuities.Proficiency in business process modeling and documentation tools (e.g., Visio, Lucid chart, Confluence).Excellent communication, analytical, and problem-solving skills.Experience with Agile and Waterfall methodologies. Additional Information:Certification in Business Analysis (CBAP, CCBA, or equivalent).Experience with data migration, system integration, Data platformKnowledge of regulatory frameworks such as IRDAI, AML, and GDPR. This position is based in Mumbai. A 15 years full time education is required. Qualification 15 years full time education

About The Role Project Role : Business Analyst Project Role Description :Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : Business Requirements Analysis Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time educationBusiness Analyst SaaS Product & Workflow AutomationExperience:610 yearsResponsibilitiesLead the end-to-end business analysis process from discovery to delivery for complex product features.Collaborate with stakeholders to gather, analyze, and document business requirements for campaign management, budgeting, logistics, and feedback workflows.Translate business needs into functional specifications, user stories, and acceptance criteria.Facilitate workshops, interviews, and process mapping sessions with internal and external stakeholders.Support the design and optimization of workflows using tools like Camunda or n8n.Assist in UAT planning, execution, and validation of features against business goals.Analyze data and feedback to identify trends, gaps, and opportunities for product improvement.Drive UAT planning, execution, and validation of features against business objectives.Skills & Experience6+ years of experience as a Business Analyst in SaaS, enterprise software, or digital transformation projects.Strong understanding of business process modeling, workflow automation, and agile methodologies.Experience writing user stories, BRDs, and functional specifications.Familiarity with tools like Jira, Confluence, Lucidchart, or Miro.Ability to work cross-functionally with technical and non-technical teams. Summary :As a Business Analyst, you will analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Your typical day will involve collaborating with various stakeholders to understand their needs, conducting thorough research, and synthesizing information to define future business solutions. You will assess the current state of operations and identify customer requirements, ensuring that the proposed solutions align with organizational goals and enhance overall efficiency. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate workshops and meetings to gather requirements and ensure alignment among stakeholders.- Develop comprehensive documentation that outlines business requirements and proposed solutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in Business Requirements Analysis.- Strong analytical skills to assess business processes and identify areas for improvement.- Excellent communication skills to effectively convey complex information to diverse audiences.- Experience with process mapping and modeling techniques.- Ability to work collaboratively in a team-oriented environment. Additional Information:- The candidate should have minimum 7.5 years of experience in Business Requirements Analysis.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Project Role : Business Analyst Project Role Description :Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : Business Requirements Analysis Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time educationBusiness Analyst SaaS Product & Workflow AutomationExperience:610 yearsResponsibilitiesLead the end-to-end business analysis process from discovery to delivery for complex product features.Collaborate with stakeholders to gather, analyze, and document business requirements for campaign management, budgeting, logistics, and feedback workflows.Translate business needs into functional specifications, user stories, and acceptance criteria.Facilitate workshops, interviews, and process mapping sessions with internal and external stakeholders.Support the design and optimization of workflows using tools like Camunda or n8n.Assist in UAT planning, execution, and validation of features against business goals.Analyze data and feedback to identify trends, gaps, and opportunities for product improvement.Drive UAT planning, execution, and validation of features against business objectives.Skills & Experience6+ years of experience as a Business Analyst in SaaS, enterprise software, or digital transformation projects.Strong understanding of business process modeling, workflow automation, and agile methodologies.Experience writing user stories, BRDs, and functional specifications.Familiarity with tools like Jira, Confluence, Lucidchart, or Miro.Ability to work cross-functionally with technical and non-technical teams. Summary :As a Business Analyst, you will analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Your typical day will involve engaging with various stakeholders to understand their needs, conducting thorough research to gather relevant information, and synthesizing this data to propose effective business solutions. You will also assess the current state of operations and identify customer requirements, ultimately defining the future state that aligns with organizational goals and technological advancements. Collaboration with cross-functional teams will be essential to ensure that proposed solutions are practical and beneficial for the organization. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate workshops and meetings to gather requirements and feedback from stakeholders.- Develop comprehensive documentation to support business processes and system designs. Professional & Technical Skills: - Must To Have Skills: Proficiency in Business Requirements Analysis.- Strong analytical and problem-solving skills.- Experience with process mapping and modeling techniques.- Ability to communicate complex ideas clearly and effectively.- Familiarity with project management methodologies. Additional Information:- The candidate should have minimum 7.5 years of experience in Business Requirements Analysis.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education