371 Lucidchart Jobs - Page 2

As an experienced AWS Presales Solution Architect specializing in Cloud Solutions, you will be instrumental in supporting our sales and technical teams by designing and presenting scalable, secure, and cost-effective cloud architectures. Your primary focus will be on translating business requirements into robust cloud-based solutions that are aligned with client needs, thereby driving cloud adoption. Your responsibilities will include engaging with prospective and existing clients to gather technical and business requirements, designing and proposing tailored cloud architectures across IaaS, PaaS, and SaaS environments, delivering product demos, solution walkthroughs, and technical workshops to showcase cloud capabilities, collaborating with Sales, Product, and Engineering teams to build client-aligned proposals and PoCs, and preparing detailed technical documentation, solution designs, and responses to RFPs and RFIs. It will be essential to stay current with evolving cloud technologies, tools, and best practices to ensure the delivery of cutting-edge solutions. To excel in this role, you should have a minimum of 4 years of experience in presales, cloud consulting, or solution architecture, possess in-depth knowledge of cloud platforms such as AWS, Azure, or GCP, and hold a Cloud Associate-level certification, specifically AWS Solutions Architect Associate. A Professional-level certification like AWS Solutions Architect Professional would be strongly preferred. Your background should demonstrate strong experience in designing cloud-native, hybrid, or migration solutions, along with excellent communication, presentation, and stakeholder engagement skills. You must also be adept at translating complex technical concepts into client-friendly language. Preferred skills for this role include experience in preparing and presenting cloud solution proposals and architecture diagrams, familiarity with DevOps practices, containerization (Docker, Kubernetes), and CI/CD pipelines, proficiency with architecture design tools like Lucidchart, Draw.io, or Visio, and an understanding of security, compliance, and cost-optimization in cloud deployments. Join our team and be part of a group that helps clients navigate their cloud transformation journey with confidence and clarity.,

As a business process expert at our New York client, a global hospitality company, your primary responsibility will be to enhance the planning and execution of programs. You will collaborate closely with the PMO and facility management team to ensure that all key deliverables are met within the hospitality department. Working with cross-functional program teams, you will analyze existing processes, identify opportunities for improvement, and lead initiatives to streamline operations and enhance overall efficiency. Key Responsibilities: - Facilitate discussions to advance event planning activities within a large, complex program framework. - Lead process design/redesign initiatives to optimize workflows, drive standardization, and promote continuous improvement across the program. - Develop and maintain a comprehensive playbook outlining event-specific strategies, operational procedures, and hospitality protocols. - Conduct knowledge-sharing sessions and workshops to achieve key milestones, deliverables, and ensure the transfer of critical insights and lessons learned. - Collaborate with stakeholders at all levels to understand business requirements and prioritize process improvement opportunities. - Perform in-depth analysis of existing business processes using tools such as process mapping, value stream mapping, and data analysis. - Work closely with cross-functional teams to implement process redesign initiatives that align with business objectives and requirements. - Establish and monitor key performance indicators (KPIs) to gauge the effectiveness of process improvement endeavors. - Act as a change agent by promoting the adoption of new processes and fostering a culture of continuous improvement throughout the program. - Stay informed about industry trends, innovations, and changes in the sports and hospitality landscape. Requirements: - Hands-on experience with MS Office and Lucidchart, preferably within facility management. - Proficiency in process analysis methodologies such as Lean Six Sigma. - Excellent project management skills, including the ability to efficiently prioritize tasks and manage multiple projects simultaneously. - Strong communication and interpersonal skills to collaborate effectively with cross-functional teams and influence stakeholders at all levels. - Proficiency in process modeling tools such as Visio and Lucidchart. This role offers a dynamic opportunity to drive process improvements, enhance operational efficiency, and contribute to the success of the hospitality department within a global hospitality company based in New York.,

Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : Business Requirements Analysis Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Analyst, you will analyze an organization and design its processes and systems, assessing the business model and its integration with technology. You will assess the current state, identify customer requirements, and define the future state and/or business solution. Research, gather, and synthesize information. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Lead requirements gathering sessions with stakeholders.- Create detailed business requirements documentation.- Conduct gap analysis and propose solutions for business process improvements. Professional & Technical Skills: - Must To Have Skills: Proficiency in Business Requirements Analysis.- Strong understanding of business process modeling.- Experience with business process reengineering.- Knowledge of Agile methodologies for requirements gathering.- Familiarity with business analysis tools such as Visio or Lucidchart. Additional Information:- The candidate should have a minimum of 5 years of experience in Business Requirements Analysis.- This position is based at our Pune office.- A 15 years full-time education is required. Qualification 15 years full time education

Powersonic - Join Us in Powering the Future! Our mission at Powersonic is to help power the products of the future and make everyone fall in love with great hardware, great engineering, and great design. This mission is super exciting, but there's still a lot to do—and that's exactly where you come in! Role Description This is a full-time, on-site role for a Document Control Specialist. You will be responsible for capturing, creating, and managing all process-related documentation across departments to promote operational clarity, consistency, and compliance. You will: Document current operational and administrative processes across functions such as Production, QA, Logistics, Sales, and Finance. Create new SOPs and documentation where none exist by collaborating with department stakeholders and observing processes. Standardize and update all existing documentation for 2025 with a focus on clarity, accuracy, and usability. Design comprehensive training materials, onboarding guides, and process manuals for new hires and cross-functional training. Maintain a centralized document control system (digital and/or physical) ensuring ease of access and security. Manage version control and documentation approval workflows with proper traceability. Collaborate with department leads to ensure documented procedures reflect actual practices and adhere to internal standards. You have: Excellent written communication and editing skills. Proficiency in process mapping and document design tools (e.g., Microsoft Word, Excel, Lucidchart, Visio). Strong attention to detail and the ability to work independently. Experience in SOP creation, ISO/document control systems, or training content development. Confidence in interviewing SMEs and translating complex information into simple, standardized documents. Strong organizational skills and ability to manage multiple documentation streams simultaneously. Extra points if you also: Have experience working in a manufacturing or quality-driven environment. Understand ISO standards, document lifecycle management, and audit requirements. Are comfortable using cloud-based storage and versioning platforms. Why you'll love working with us: Collaborate with global teams across 4 continents. Play a key role in operational transformation and knowledge enablement. Opportunity to build from the ground up with high ownership. Access to training, growth, and career advancement opportunities. Sounds like you? Let’s chat. At Powersonic, we take personal matters very seriously and strive to be neutral in our hiring process. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, age, disability status, or any other legally protected characteristics. We pride ourselves on fostering a diverse and inclusive workplace. Job Types: Full-time, Permanent Pay: From ₹22,000.00 per month Benefits: Health insurance Paid sick time Paid time off Provident Fund Schedule: Monday to Friday Supplemental Pay: Yearly bonus Ability to commute/relocate: Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: Document management: 2 years (Required) Electrical: 2 years (Required) Location: Coimbatore, Tamil Nadu (Required) Work Location: In person

The Company Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. Want to know more? See more of what we do here. About the Role We are looking for a detail-oriented and proactive Salesforce System Analyst to support our Service Cloud operations. This role is ideal for someone who has hands-on Salesforce experience, strong stakeholder engagement skills, and a passion for organizing and driving cross-team initiatives. You will work closely with the Salesforce Solution Architect and Manager for Service Support, and business stakeholders across departments to support delivery, scoping, and project administration for ongoing enhancements and strategic initiatives. Key Responsibilities Assist in requirement gathering, scoping, and documentation of Salesforce Service Cloud projects (e.g., new voice flows, email templates, design). Support project coordination across internal teams and business units, ensuring clear task ownership and timely follow-up. Create and maintain structured documents, diagrams, and user stories to support delivery. Help triage, analyze, and prioritize incoming Jira tickets; align with the Manager to categorize based on business impact. Maintain and support Salesforce configurations, especially for Experience Cloud, Knowledge, Case Management, Service Voice, Einstein Bot, Agent Force (desired), Omni-Channel, and Entitlements. Serve as a liaison between the technical team and business stakeholders across time zones to ensure clear understanding and execution of solutions. Conduct basic impact analysis, prepare release notes, and assist in UAT coordination. Monitor and help manage escalations, customer-reported issues, and email-to-case or system behavior anomalies. Participate in backlog grooming, sprint planning, and other agile rituals as required. Qualifications Salesforce Certified Administrator (required); additional certifications (Service Cloud Consultant, Experience Cloud Consultant, etc.) are a plus. 5+ years of experience working with Salesforce Service Cloud, including hands-on configuration and/or business analysis. Strong written and verbal communication skills in English. Demonstrated experience working with stakeholders, managing expectations, and documenting clear business requirements. Familiarity with Agile/Scrum, Jira, and Confluence (or similar tools). Ability to work independently during night shifts and proactively follow up on pending items. Preferred Skills Experience with Salesforce Experience Cloud, Knowledge Management, Service Cloud, Omnichannel, among others. Knowledge in voice solutions in Salesforce (Service Voice, Amazon Connect, etc.). Comfortable creating diagrams (e.g., Lucidchart, draw.io) and writing business-facing documentation. AI integration knowledge is a strong plus, especially if familiar with Salesforce AI features or leveraging metadata/taxonomy for enhanced search, routing, or content recommendations. Security and Privacy Requirements Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program. Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies. Closing from Default - All locations Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! Security and Privacy Requirements - Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program. - Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies. The Team - We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand. The Culture - At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey. - A few culture highlights include – Employee Resource Groups to encourage diverse voices - Coffee with Mark sessions – Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work-life balance and current affairs. - Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.-=- - We bring in special guests from time to time to discuss issues that impact our employee population The Impact - We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here. Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status regarding public assistance, familial status, military or veteran status or any other status protected by applicable law.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Job Summary: We are looking for a dynamic and detail-oriented Business Analyst with 4 – 8 years of experience in the banking and/or wealth management domain. The ideal candidate will have hands-on experience in software projects, strong analytical skills, and the ability to act as a bridge between business stakeholders and technology teams. Key Responsibilities: Collaborate with business stakeholders to understand and document business needs, pain points, and objectives. Analyze and document current business processes (AS-IS) and define future state processes (TO-BE). Elicit, analyze, and document functional and non-functional requirements using techniques such as interviews, workshops, and document analysis. Prepare Business Requirement Documents (BRD), Functional Specifications (FSD), and User Stories. Work closely with product owners, solution architects, developers, and QA teams throughout the SDLC. Participate in gap analysis, impact assessments, and feasibility studies for change initiatives. Assist in backlog grooming, prioritization, sprint planning, and product demos in Agile/Hybrid environments. Support SIT/UAT phases by reviewing test cases, coordinating with testers, and validating test results. Act as a subject matter expert (SME) in banking and/or wealth domains, offering domain insights to guide design and development. Facilitate walkthroughs and training sessions for stakeholders and end users. Ensure traceability of requirements from inception to delivery. Required Skills & Experience: 4 to 8 years of experience as a Business Analyst in IT projects, preferably in banking, financial services, or wealth management. Strong knowledge of banking products such as savings, current accounts, deposits, lending, investment products, and portfolio management. Experience working on core banking systems, digital banking platforms, or wealth management solutions. Familiarity with Agile, Scrum, or SAFe methodologies. Proficient in tools such as JIRA, Confluence, MS Visio, Lucidchart, or similar. Excellent communication, documentation, and stakeholder management skills. Strong analytical thinking and problem-solving abilities. Preferred Qualifications: Bachelor’s or Master’s degree in Finance, Business, Computer Science, or related field. Certifications such as CBAP, CCBA, or Agile BA certifications are a plus. Exposure to regulatory and compliance aspects in banking and wealth domains (e.g., KYC, AML, FATCA, MiFID). Understanding of data models, data mapping, and basic SQL is an advantage. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

You are a Business Data Analyst with a combination of Data Analysis and Business Analysis skills, supporting cross-functional teams in delivering data-driven solutions. Your role involves collaborating with business stakeholders to gather and document requirements, analyzing and interpreting business processes for improvement, and designing system features and workflows. You will work closely with developers to ensure technical solutions meet business needs and support the project delivery lifecycle. Your responsibilities include performing data analysis using SQL and Excel, creating and maintaining process maps and documentation, and assisting in UAT planning and execution. You should have 2-4 years of experience in a Business Analyst or Data Analyst role, intermediate proficiency in SQL and Microsoft Excel, and a solid understanding of business process mapping and system design principles. Experience with agile or waterfall methodologies, strong communication skills, and the ability to manage multiple priorities in a fast-paced environment are essential. Preferred qualifications include experience with Salesforce and Business Central, data visualization tools like Power BI or Tableau, and familiarity with tools such as JIRA, Confluence, Lucidchart, or Visio. As part of a global fast-growing company, you can expect a competitive salary and benefits, hybrid working arrangements, and a focus on wellbeing and work-life balance. Join a passionate team dedicated to delivering quality work and supporting your professional development.,

Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Data Engineer -R&D-Multi Omics What You Will Do Let’s do this. Let’s change the world. In this vital role you will be responsible for development and maintenance of software in support of target/biomarker discovery at Amgen. Design, develop, and implement data pipelines, ETL/ELT processes, and data integration solutions Contribute to data pipeline projects from inception to deployment, manage scope, timelines, and risks Contribute to data models for biopharma scientific data, data dictionaries, and other documentation to ensure data accuracy and consistency Optimize large datasets for query performance Collaborate with global cross-functional teams including research scientists to understand data requirements and design solutions that meet business needs Implement data security and privacy measures to protect sensitive data Leverage cloud platforms (AWS preferred) to build scalable and efficient data solutions Collaborate with Data Architects, Business SMEs, Software Engineers and Data Scientists to design and develop end-to-end data pipelines to meet fast paced business needs across geographic regions Identify and resolve data-related challenges Adhere to best practices for coding, testing, and designing reusable code/component Explore new tools and technologies that will help to improve ETL platform performance Participate in sprint planning meetings and provide estimations on technical implementation Maintain documentation of processes, systems, and solutions What We Expect Of You We are all different, yet we all use our unique contributions to serve patients. The role requires proficiency in scientific software development (e.g. Python, R, Rshiny, Plotly Dash, etc), and some knowledge of CI/CD processes and cloud computing technologies (e.g. AWS, Google Cloud, etc). Basic Qualifications: Master’s degree/Bachelors Degree and 5 to 9 years of Computer Science, IT, Computational Chemistry, Computational Biology/Bioinformatics or related field experience. Preferred Qualifications: 5+ years of experience in designing and supporting biopharma scientific research data analytics (software platforms. Functional Skills: Must-Have Skills: Proficiency with SQL and Python for data engineering, test automation frameworks (pytest), and scripting tasks Hands on experience with big data technologies and platforms, such as Databricks (or equivalent), Apache Spark (PySpark, SparkSQL), workflow orchestration, performance tuning on big data processing Excellent problem-solving skills and the ability to work with large, complex datasets Good-to-Have Skills: Experience the git, CICD and the software development lifecycle Experience with SQL and relational databases (e.g PostgreSQL, MySQL, Oracle) or Databricks Experience with cloud computing platforms and infrastructure (AWS preferred) Experience using and adopting Agile Framework A passion for tackling complex challenges in drug discovery with technology and data Basic understanding of data modeling, data warehousing, and data integration concepts Experience with data visualization tools (e.g. Dash, Plotly, Spotfire) Experience with diagramming and collaboration tools such as Miro, Lucidchart or similar tools for process mapping and brainstorming Experience writing and maintaining technical documentation in Confluence Professional Certifications: Databricks Certified Data Engineer Professional preferred Soft Skills: Excellent critical-thinking and problem-solving skills Strong communication and collaboration skills High degree of initiative and self-motivation. Demonstrated presentation skills Ability to manage multiple priorities successfully. Team-oriented with a focus on achieving team goals. What You Can Expect Of Us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now and make a lasting impact with the Amgen team. careers.amgen.com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Solutions Architect Location : Gurgaon (In-Office) Working Days : Monday to Saturday (2nd and 4th Saturdays are working) Working Hours : 10:30 AM – 8:00 PM Experience : 4–8 years in enterprise solution engineering, sales engineering, or product/solution consulting in SaaS/AI setups Apply at : careers@darwix.ai Subject Line : Application – Solutions Architect – [Your Name] About Darwix AI Darwix AI is a leading GenAI SaaS platform that powers real-time sales intelligence and automation for enterprise sales, CX, and field teams. Our solutions include multilingual speech-to-text, agent scoring, real-time nudges, deep CRM/LOS integration, and actionable sales analytics. We are used by some of the most respected brands including IndiaMart, Wakefit, GIVA, Sobha, Bank Dofar , and others across India, MENA, and Southeast Asia. Our stack spans AI/ML models (Whisper, LangChain, etc.), real-time voice pipelines, scalable analytics dashboards, and deep API integrations with CRM, telephony, WhatsApp, and email platforms. We’re backed by leading VCs and a powerhouse team from IIT, IIM, and BITS, and are building the next generation of revenue enablement solutions. Role Overview As a Solutions Architect , you will be the technical face of Darwix AI for enterprise clients—working across sales, product, and engineering teams to design, configure, and deploy tailored solutions. You will lead discovery sessions, scope technical integrations, create scalable solution blueprints, and ensure successful implementation of Darwix AI’s GenAI products for global clients. This is a hybrid role combining pre-sales engineering, solutioning, customer onboarding, and technical success —critical for accelerating deal closures and reducing time-to-value for enterprise accounts. Key Responsibilities 1. Pre-Sales Discovery & Technical Scoping Partner with the sales team in client discovery meetings to understand tech stack, business workflows, and integration requirements Own technical pre-sales conversations: feasibility checks, architecture overviews, security clarifications, and product mapping Build and present tailored solution architectures that align with client requirements, constraints, and objectives 2. Custom Solution Design Translate client needs into productized workflows—leveraging Darwix AI’s modular offerings across speech pipelines, real-time agent assist, scoring engines, and dashboarding Define data flows between client systems and Darwix modules including CRM, LOS, telephony, WhatsApp, cloud storage, and webhooks Create solution architecture diagrams, data schemas, and configuration matrices for internal handover and client alignment 3. Integration Support & Deployment Planning Work with DevOps, product, and client tech teams to facilitate secure integrations, sandbox setups, and production rollouts Own API mapping, data exchange format definitions, and token/auth key validation for client integrations Support post-deployment validation of call triggers, data sync, transcript accuracy, and event logging 4. Client Onboarding & Enablement Guide client onboarding journeys with defined timelines, configuration plans, and technical SLAs Build and deliver custom training documentation and configuration SOPs for client stakeholders Conduct train-the-trainer sessions for client IT/Admin teams 5. Cross-Functional Collaboration Provide technical feedback to product and engineering teams based on client use cases and edge scenarios Contribute to internal solutioning templates, repeatable playbooks, and system configuration guidelines Help build the Darwix solution library for sales, presales, and implementation teams 6. Security, Compliance & Documentation Support client infosec reviews, RFPs, and due diligence processes with architecture documentation and controls Ensure that solution designs adhere to data protection and regulatory requirements (including SOC2, GDPR, etc.) Key Capabilities & Requirements 4–8 years in solution engineering, sales engineering, product consulting, or technical implementation in SaaS, AI/ML, or analytics domains Deep understanding of SaaS architectures, REST APIs, webhooks, data pipelines, and real-time integrations Proficiency in cloud-based systems (AWS/GCP), data formats (JSON, CSV), and system design concepts Prior exposure to enterprise tools such as CRMs (Salesforce, Zoho), telephony platforms (Exotel, Knowlarity), communication APIs (Twilio, WhatsApp), and authentication flows (OAuth, SAML) Ability to create technical documentation, architecture diagrams (using tools like Lucidchart), and integration plans Excellent verbal and written communication—especially in client-facing presentations and documentation Strong project management, time estimation, and multi-tasking ability in high-growth environments Preferred Qualifications Experience in voice-based solutions (Speech-to-Text, Call Analytics, Real-Time Agent Assist) Experience working with BFSI, real estate, or healthcare enterprise clients Understanding of data privacy laws and enterprise security requirements Bachelor’s degree in Engineering, Computer Science, or related field (Tier 1 institute preferred) Experience in a high-growth B2B SaaS environment or client-facing consulting firm You’ll Thrive in This Role If You Enjoy interfacing directly with customers to solve real-world challenges using AI and automation Are as comfortable talking to CTOs as you are working with internal engineers and product managers Love taking ownership of solution design and delivery—across discovery, documentation, and deployment Thrive in a fast-paced startup setting where you work cross-functionally and think on your feet Believe that great implementation is as important as great product design How to Apply Send your CV to careers@darwix.ai Subject Line: Application – Solutions Architect – [Your Name] (Optional): In your email, briefly outline a technical project or implementation you’ve led for an enterprise client—what was the challenge, the solution, and the outcome. If you’re ready to be the backbone of AI-powered enterprise solutioning, and love the balance of tech, communication, and ownership— this is your role.

We have an urgent requirement for Business Analyst – General Insurance Domain for our client based in Tharamani, Chennai Key Responsibilities Conduct detailed Business Analysis to gather, document, and analyze requirements from stakeholders. Work closely with clients and internal teams to understand end-to-end processes in General Insurance, with a strong focus on Fire, Engineering, Liability, Accident, and Marine lines of business. Prepare key documentation such as Functional Requirements Document (FRD), Acceptance Criteria Document (ACD), and maintain requirement traceability matrices. Create clear and effective user flows, process flow charts, and functional diagrams to support system understanding and solution design. Analyze and map existing business processes, ensuring comprehensive coverage of all functional requirements. Collaborate with users to prioritize and validate requirements, keeping expectations realistic and within project scope. Act as a liaison between stakeholders and technical teams to ensure smooth communication and accurate delivery. Provide functional expertise in underwriting, claims, and basic reinsurance processes in a general insurance context. Participate in end-to-end project implementations—including requirement gathering, system configuration, testing, user training, UAT support, and go-live activities. Ensure quality deliverables, adherence to timelines, and process alignment with insurance product workflows. Key Requirements Strong experience in Business Analysis and Requirement Gathering. Domain expertise in General Insurance with working knowledge of underwriting, claims, and reinsurance. Prior experience with end-to-end insurance software product implementation. Excellent documentation skills – FRD, ACD, Traceability Matrix. Proficiency in tools for process mapping and diagramming (e.g., MS Visio, Lucidchart). Strong interpersonal and communication skills in English (spoken and written). Ability to independently manage stakeholder expectations and facilitate requirement workshops. Experience in project implementation lifecycle is a strong advantage. Skills: reinsurance,documentation (frd, acd, traceability matrix),requirement gathering,underwriting,insurance,stakeholder management,general insurance,business analysis,communication,process mapping,diagramming (ms visio, lucidchart),claims

Core Skills: Technical Writing, Product Documentation, API Documentation, User Manuals, Technical Guides, Knowledge Base Articles, Content Development, Copywriting, Editing & Proofreading Technical Skills: Content Management Systems (CMS), Markdown, HTML, CSS, DITA, Version Control, Git, Documentation Tools, Screen Capture, Video Editing, Single-Sourcing Documentation, XML, XSLT Product-Specific Knowledge: Software Documentation, End-User Documentation, Installation Guides, Release Notes, SaaS Product Documentation, Agile Methodology, UX Writing, Product Lifecycle Management (PLM) Tools & Software: MS Office Suite, Google Docs, Atlassian Confluence, JIRA, RoboHelp, MadCap Flare, Adobe Acrobat, MS Visio, Lucidchart Communication & Collaboration: Cross-Functional Collaboration, Stakeholder Communication, Interviewing SMEs, Project Management, Agile/Scrum Collaboration, User Feedback Analysis Industry-Specific Knowledge: Compliance Documentation, Technical Standards & Regulations, Localization, Internationalization, Content Strategy, Information Architecture, Usability Testing

Job Title Business Analyst – Oil & Gas Digital Solutions (5–7 years exp.) Location Remote, Ready to travel based on project need Role Objective Bridge business needs and engineering execution for digital products in the Oil & Gas sector . You will turn domain‑specific challenges - across exploration, drilling, production, midstream operations or downstream refining - into clear, actionable requirements that help our teams deliver high‑value software. Proven experience analysing Oil & Gas processes and at least one end‑to‑end release of a digital solution are must‑haves. Key Responsibilities Discover & Define Lead discovery sessions with geoscientists, production engineers, and field supervisors to capture workflows, data points and success metrics. Map current‑state processes (well‑to‑tank flows, maintenance work orders) and design future‑state journeys that reduce downtime and improve safety or throughput. Document detailed business requirements, user stories and acceptance criteria in plain language that both engineers and domain experts understand. Analyse Data & Validate Solutions Work with data engineers to specify data sources - SCADA, PI historians, LIMS, ERP/MMS and define data‑quality checks. Thorough analysis to validate assumptions and establish baselines for KPIs such as OEE, MTBF, NPT or emissions intensity. Partner with QA to design test scenarios that reflect real‑world edge cases. Support Agile Delivery Groom and prioritise the backlog; ensure stories are “Ready” before sprint planning. Clarify domain questions for developers and track resolution of defects or change requests. Maintain traceability from requirements to deployed functionality and regulatory mandates. Engage Stakeholders Present sprint reviews to offshore/onshore asset teams, IT leadership and client CXOs. Prepare concise artefacts - process maps, data dictionaries, training decks—to drive user adoption. Champion business value throughout the project lifecycle, flagging scope creep and recommending phased delivery when needed. Continuous Improvement & Knowledge Sharing Stay current with digital oilfield trends (predictive maintenance, real‑time production optimisation, digital twins). Share learnings via internal brown‑bags and contribute to the Oil & Gas practice playbook. Expected Results Key Metric Target & Measurement Method Business Impact On‑time delivery ≥ 90 % of backlog items accepted by the business on or before the sprint/release commitment date. Keeps project timelines predictable and avoids costly rig‑ or plant‑schedule overruns. Requirements Accuracy ≤ 5 % of stories returned for re‑work due to unclear or missing acceptance criteria. Minimises churn for engineering and reduces defect leakage into UAT/production. Stakeholder satisfaction Average CSAT ≥ 4.2 / 5 across quarterly surveys of asset teams, IT leaders and field users. Confirms the product is solving real operational pain points. Domain knowledge depth Peer review ≥ 80 % on key Oil & Gas concepts (well lifecycle, OEE, emissions KPIs, industry regulations). Ensures the analyst can translate complex field processes into actionable requirements. Business value realisation Document at least two case studies showing measurable impact (e.g., 2 % uptime gain, 10 % work‑order cycle‑time reduction, $X OPEX saved). Demonstrates ROI and supports follow‑on engagements. Essential Qualifications & Skills Education Bachelor’s degree in Engineering / IT required . MBA or relevant master’s preferred . Professional Experience 5–7 years total in business‑analysis or techno‑functional roles delivering digital solutions. Minimum 3 years hands‑on work in Oil & Gas (upstream, midstream or downstream) with clear exposure to production operations, asset maintenance or plant/refinery workflows, or at least in any other asset heavy industry. Participated in at least one end‑to‑end product or system launch ( concept → deployment). Consulting, SI or multi‑client product‑engineering background strongly valued. Core Skills Skilled in Agile delivery: backlog grooming, INVEST stories, Definition of Ready/Done. Ability to read and interpret P&IDs, equipment hierarchies, well schematics and relevant industry data standards (e.g., ISO 14224, OSDU). Proficient with requirements and data tools: Jira/Azure DevOps, Visio/Lucidchart, SQL or BI platforms (Power BI/Tableau). Clear, persuasive communicator; comfortable presenting to CXOs and field personnel alike. Behavioural Competencies Domain Curiosity – digs deep to understand field realities, safety regulations and production economics. Structured Thinking – converts complex operations into well‑organised requirements. Collaboration – builds trust with field staff and development teams alike. Ownership – follows features from idea to post‑launch feedback. Adaptability – balances long‑term vision with on‑the‑ground constraints and changing priorities. Join Us Codvo is a fast‑growing, empathy‑led technology company where domain expertise meets cutting‑edge engineering. If you’re passionate about making Oil & Gas operations safer, cleaner and more efficient through software—and you enjoy turning real‑world challenges into clear product requirements—we’d love to meet you.

Job Title : Business Analyst (Junior) Experience : 1- 3 Years Location : Bangalore Skills Required : MS Excel, Requirements Gathering, UML Job Type : Full-Time Job Description We are seeking a proactive and detail-oriented Junior Business Analyst to join our dynamic team in Bangalore. The ideal candidate will possess strong analytical skills, a foundational understanding of business processes, and the ability to translate business needs into technical requirements. You will work closely with stakeholders, developers, and QA teams to ensure solutions meet business goals and user needs. Roles And Responsibilities Collaborate with stakeholders to gather, analyze, and document business and functional requirements. Use MS Excel to analyze data, identify trends, and support data-driven decisions. Create and maintain use cases, process flows, and UML diagrams to support development and solution design. Assist in translating business requirements into technical specifications for developers. Participate in requirement walkthroughs and ensure clear understanding among technical teams. Support user acceptance testing (UAT) by preparing test cases and validating outcomes. Continuously monitor project progress and provide updates to project managers and stakeholders. Contribute to process improvement by identifying gaps and suggesting effective solutions. Maintain comprehensive documentation for all processes, requirements, and changes. Key Skills & Qualifications Bachelors degree in Business Administration, Information Systems, or a related field. 1- 3 years of experience as a Business Analyst or in a related role. Strong proficiency in MS Excel (pivot tables, vlookups, data visualization). Experience with Requirements Gathering and documenting BRDs/FRDs. Basic knowledge of UML tools (e.g., Lucidchart, Draw.io, or Visual Paradigm). Excellent written and verbal communication skills. Ability to work in a fast-paced environment and handle multiple priorities. (ref:hirist.tech)

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Job Summary: We are looking for a dynamic and detail-oriented Business Analyst with 4 – 8 years of experience in the banking and/or wealth management domain. The ideal candidate will have hands-on experience in software projects, strong analytical skills, and the ability to act as a bridge between business stakeholders and technology teams. Key Responsibilities: Collaborate with business stakeholders to understand and document business needs, pain points, and objectives. Analyze and document current business processes (AS-IS) and define future state processes (TO-BE). Elicit, analyze, and document functional and non-functional requirements using techniques such as interviews, workshops, and document analysis. Prepare Business Requirement Documents (BRD), Functional Specifications (FSD), and User Stories. Work closely with product owners, solution architects, developers, and QA teams throughout the SDLC. Participate in gap analysis, impact assessments, and feasibility studies for change initiatives. Assist in backlog grooming, prioritization, sprint planning, and product demos in Agile/Hybrid environments. Support SIT/UAT phases by reviewing test cases, coordinating with testers, and validating test results. Act as a subject matter expert (SME) in banking and/or wealth domains, offering domain insights to guide design and development. Facilitate walkthroughs and training sessions for stakeholders and end users. Ensure traceability of requirements from inception to delivery. Required Skills & Experience: 4 to 8 years of experience as a Business Analyst in IT projects, preferably in banking, financial services, or wealth management. Strong knowledge of banking products such as savings, current accounts, deposits, lending, investment products, and portfolio management. Experience working on core banking systems, digital banking platforms, or wealth management solutions. Familiarity with Agile, Scrum, or SAFe methodologies. Proficient in tools such as JIRA, Confluence, MS Visio, Lucidchart, or similar. Excellent communication, documentation, and stakeholder management skills. Strong analytical thinking and problem-solving abilities. Preferred Qualifications: Bachelor’s or Master’s degree in Finance, Business, Computer Science, or related field. Certifications such as CBAP, CCBA, or Agile BA certifications are a plus. Exposure to regulatory and compliance aspects in banking and wealth domains (e.g., KYC, AML, FATCA, MiFID). Understanding of data models, data mapping, and basic SQL is an advantage. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Role + Responsibilities: Business Analysis & Requirement Gathering: Collaborate with stakeholders to elicit, analyze, and validate business and functional requirements. Create detailed documentation such as Business Requirements Documents (BRDs), Functional Specifications, and User Stories. Solution Design & Technical Mapping: Analyze business processes and recommend technology-driven solutions. Work with solution architects and developers to translate business requirements into technical deliverables.Demonstrate strong understanding of APIs, microservices, and system integration. Project Management: Plan, execute, and monitor project timelines, resource allocation, and deliverables to ensure successful implementation.Maintain project documentation, status reports, and communicate effectively with internal and external stakeholders.Proactively manage risks, issues, and changes in project scope. Client Interaction & Stakeholder Management: Lead client meetings, workshops, and product demonstrations. Act as the primary point of contact for client communications during project execution.Handle client expectations, gather feedback, and ensure client satisfaction. Documentation & Process Improvement: Prepare clear, structured, and accessible documents using tools like Lucidchart, Draw.io, or Visio.Identify process gaps and suggest improvements to enhance operational efficiency. CRM & Sales Support: Use CRM systems to manage leads, track client engagement, and support sales with technical inputs. Assist sales teams in preparing proposals, product pitches, and solution presentations. Agile Methodology & Tools: Work within Agile frameworks using tools like JIRA, Confluence, and Trello.Participate in sprint planning, backlog grooming, and retrospective meetings. Person Specification and Qualifications: BE (computer science, Computer, IT), BCA, MCA, BSC, MSC (IT), BBA (Marketing), MBA (Marketing) or equivalent pass out can apply. Minimum of 2 to 3 years of experience with Business Analyst with It service and product base experience can be considered. Strong problem-solving abilities with a keen attention to detail and the ability to troubleshoot advanced technical issues. Ability to handle direct client communication and manage relationships. Excellent communication skills and a team-oriented mindset. Immediate joiner will be preferable. Gujarat State level candidate will be preferable. Experience working as a Business Analyst on mobile and/or web applications. Hands-on experience in project coordination or project management. Familiarity with Agile methodologies and wireframing/prototyping tools. Exposure to APIs, technical documentation, microservices, and system workflows. Experience using diagramming tools like Lucidchart, Draw.io, or Visio. Proficient in writing user stories and documenting business requirements. Familiarity with Agile methodologies and tools such as JIRA and Confluence. Plus Points (Nice-to-Have) Excellent Communication Skills Written and verbal Ability to handle Direct Client communication, Client Handling, Client Management, Can be able to close the deal independently. Strong Problem Solving Skills. Requirement gathering & Analysis. Ability to gather, analyst, and document business, functional, and technical requirements from stakeholders. Technical Understanding of It related software's like APIs, Jira. Familiarities with Agile Methodologies & Wireframing & Prototyping. Experience with ERP/CRM systems (e.g., SAP, Hands-on experience with Oracle, or Salesforce. Independent client handling and proposal closing capabilities. Experience conducting client training and knowledge transfer. Emotional intelligence and adaptability in fast-paced environments.

Apply here- https://foeurope.my.salesforce-sites.com/jobboard/JobRegister?JobId=a1hSa000002D5WzIAK Job Position – Process Excellence Job Location – Gurgaon Qualifications – Bachelor’s degree in Supply Chain Management, Industrial Engineering, Operations Research, Business Administration, or a related field. Industry - AutoTech / Quick Commerce Mini Experience – 5 Years Max experience - 12 Years Paragraph about the company : Our client aims to revolutionize the spare part procurement process in the Indian automotive aftermarket by leveraging AI/ML & deep tech. They are a one-stop shop of genuine two-wheeler aftermarket spare parts, delivering reliably to mechanic workshops. About the candidate - An Ideal candidate should have 6+ years of experience in a process excellence role in supply chain management, process analysis, or process engineering roles. Proficiency in SCM software (e.g., SAP, Oracle, Kinaxis) and process mapping tools e.g., Visio, Lucidchart). Knowledge of data visualization (e.g., Tableau, Power BI) and route planning software (e.g., Route4Me, Llamasoft) is a plus. Key Competencies – Develop standardized workflows for supplier performance tracking (e.g., lead time, cost, quality) and integrate them into procurement strategies. Create end-to-end procurement processes from PR initiation to PO issuance, GRN validation, and pricing, ensuring seamless integration. Develop new inventory management processes to optimize stock levels, improve turnover rates, and align with demand forecasts. Collaborate with warehouse teams to redesign inventory tracking and replenishment systems for greater visibility and control. Create route planning frameworks to optimize delivery paths, balancing fuel costs, transit times, and customer expectations.

Job Description We are seeking for a Business Data Analyst with both Data Analysis and Business Analysis skills to support our cross-functional teams in delivering data-driven solutions. The ideal candidate will have a balanced skill set in Data Analysis (SQL, Excel) and business analysis (Requirements gathering, process mapping, problem solving etc.), working with business stakeholders from all levels and functions to ensure successful deliveries. Key Responsibilities Collaborate with business stakeholders to gather and document functional and non-functional requirements Analyse and interpret business processes to identify areas for improvement or automation Design and communicate system features, workflows Work with developers to ensure technical solutions align with business needs Support the project delivery lifecycle alongside project and technical teams Perform data analysis using SQL and Excel to validate assumptions, identify trends, and support decision-making Create and maintain process maps, data flow diagrams, and documentation Assist in UAT planning and execution , ensuring requirements are met Required Skills & Qualifications 2–4 years of experience in a Business Analyst or Data Analyst role Intermediate proficiency in SQL (joins, aggregations, filters) and Microsoft Excel (pivot tables, formulas) Solid understanding of business process mapping, system design principles, and documentation standards Experience with agile and/or waterfall methodologies Strong communication skills to bridge the gap between technical and business teams Ability to manage multiple priorities and adapt in a fast-paced environment Experience working with developers, business stakeholders and project teams Preferred Qualifications Experience working with Salesforce and Business Central Experience with data visualization tools (e.g., Power BI, Tableau) Familiarity with tools such as JIRA, Confluence, Lucidchart, or Visio What we can offer: We are a global fast growing company which offers a variety of opportunities for you to develop your skill set and career. In exchange for your contribution, we can offer you: Competitive salary and benefits Hybrid working in a team that is passionate about the work we deliver and supporting the development of those that we work with A company focus on wellbeing and work life balance including initiative’s such as flexible working and mental health support. We want the best talent available, regardless of race, religion, gender, gender reassignment, sexual orientation, marital status, pregnancy, disability or age.

Job Role: We are seeking a proactive and detail-oriented Business Analyst with 3+ years of experience in the IT services and product development domain, who also possesses hands-on experience in project management. The ideal candidate will serve as a liaison between business stakeholders and technical teams, ensuring that business needs are clearly understood, documented, and delivered through structured solutions. Role + Responsibilities: Business Analysis & Requirement Gathering: Collaborate with stakeholders to elicit, analyze, and validate business and functional requirements. Create detailed documentation such as Business Requirements Documents (BRDs), Functional Specifications, and User Stories. Solution Design & Technical Mapping: Analyze business processes and recommend technology-driven solutions. Work with solution architects and developers to translate business requirements into technical deliverables.Demonstrate strong understanding of APIs, microservices, and system integration. Project Management: Plan, execute, and monitor project timelines, resource allocation, and deliverables to ensure successful implementation.Maintain project documentation, status reports, and communicate effectively with internal and external stakeholders.Proactively manage risks, issues, and changes in project scope. Client Interaction & Stakeholder Management: Lead client meetings, workshops, and product demonstrations. Act as the primary point of contact for client communications during project execution.Handle client expectations, gather feedback, and ensure client satisfaction. Documentation & Process Improvement: Prepare clear, structured, and accessible documents using tools like Lucidchart, Draw.io, or Visio.Identify process gaps and suggest improvements to enhance operational efficiency. CRM & Sales Support: Use CRM systems to manage leads, track client engagement, and support sales with technical inputs. Assist sales teams in preparing proposals, product pitches, and solution presentations. Agile Methodology & Tools: Work within Agile frameworks using tools like JIRA, Confluence, and Trello.Participate in sprint planning, backlog grooming, and retrospective meetings. Person Specification and Qualifications: BE (computer science, Computer, IT), BCA, MCA, BSC, MSC (IT), BBA (Marketing), MBA (Marketing) or equivalent pass out can apply. Minimum of 2 to 3 years of experience with Business Analyst with It service and product base experience can be considered. Strong problem-solving abilities with a keen attention to detail and the ability to troubleshoot advanced technical issues. Ability to handle direct client communication and manage relationships. Excellent communication skills and a team-oriented mindset. Immediate joiner will be preferable. Gujarat State level candidate will be preferable. Experience working as a Business Analyst on mobile and/or web applications. Hands-on experience in project coordination or project management. Familiarity with Agile methodologies and wireframing/prototyping tools. Exposure to APIs, technical documentation, microservices, and system workflows. Experience using diagramming tools like Lucidchart, Draw.io, or Visio. Proficient in writing user stories and documenting business requirements. Familiarity with Agile methodologies and tools such as JIRA and Confluence. Plus Points (Nice-to-Have) Excellent Communication Skills Written and verbal Ability to handle Direct Client communication, Client Handling, Client Management, Can be able to close the deal independently. Strong Problem Solving Skills. Requirement gathering & Analysis. Ability to gather, analyse, and document business, functional, and technical requirements from stakeholders. Technical Understanding of It related softwares like APIs, Jira. Familiarities with Agile Methodologies & Wireframing & Prototyping. Experience with ERP/CRM systems (e.g., SAP, Hands-on experience with Oracle, or Salesforce. Independent client handling and proposal closing capabilities. Experience conducting client training and knowledge transfer. Emotional intelligence and adaptability in fast-paced environments.

Bangalore, Karnataka, India As an Sr. Salesforce Business Analyst at First Advantage (FA), you will play a crucial role in documenting and designing business processes within our systems, assessing their impact on core data and operations. A key aspect of success in this position will be the ability to provide quick and accurate evaluations of business processes for Customer Care, which includes channels such as email, chat, phone, and web. This role requires close collaboration with Customer Care leadership to develop and enhance Salesforce solutions, incorporating AI, automation, and messaging capabilities. The Senior Salesforce Business Analyst will also work with various internal teams, including Customer Care, IT, GTM, and others, to create and implement innovative IT proof-of-concepts aimed at improving key performance indicators (KPIs) and return on investment (ROI) while facilitating business process automation. The ideal candidate will have over 5 years of experience with Salesforce and a strong passion for delivering solutions that enhance efficiency and productivity across teams. Familiarity with additional platforms such as Amazon Connect, Einstein Bots, and Salesloft is also preferred. This position is fully remote, but occasional travel may be required for training and team events. Responsibilities : Serve as a SME Resource: Act as a subject matter expert in Salesforce process re-design activities, providing guidance and expertise to optimize workflows. Understand Salesforce Platform Configuration: Leverage knowledge of Salesforce tools—including Flows, Process Builder, Validation Rules, and Lightning App Builder—to collaborate with teams in designing efficient platform solutions. Analyze and Document Processes: Analyze, document, and communicate both system and business processes to ensure clarity and alignment across teams. Document Requirements Specifications: Create detailed documentation of functional, nonfunctional, and operational requirements to support solution development. Develop and Validate User Stories: Write user stories and perform technical reviews to validate requirements and ensure feasibility. Map Workflows and Processes: Document workflows and processes based on business requirements to support solution design and implementation. Support Metrics Reporting: Assist in the collection and reporting of metrics related to requirements and project performance. Design Salesforce Solutions: Contribute to the design of Salesforce solutions using best practices to drive measurable efficiencies across teams at First Advantage. Engage with Stakeholders: Proactively collaborate with managers and end-users to analyze project objectives and define capability requirements, including UI specifications, custom applications, and internal Salesforce interactions. Skills and qualification : Salesforce Platform Proficiency: Hands-on experience with Salesforce tools such as Flows, Process Builder, Validation Rules, and Lightning App Builder. Business Process Mapping: Ability to map business processes, flows, and data models using tools such as Visio, Lucidchart, or Miro. Security Configuration Knowledge: Experience managing Salesforce security settings for internal and external users, including profiles, roles, and sharing settings. Analytical Skills: Strong analytical skills with proficiency in tools such as Excel, Power BI, Tableau, or similar platforms to derive insights and support decision-making. Communication Skills: Excellent communication skills, with the ability to present findings and insights to both technical and non-technical audiences in a clear and engaging manner. Self-Starter: A self-starter with a continuous improvement mindset, demonstrating initiative and the ability to drive projects forward in a cross-functional environment. Adaptability: Ability to thrive in a fast-paced, dynamic environment, adjusting to changing priorities while maintaining high-quality standards. Salesforce Ecosystem Exposure: Experience with Salesforce Service Cloud, Experience Cloud, or integrations with platforms like AWS is a plus. Knowledge Management Integration: Familiarity with integrating or managing knowledge base content within Salesforce (e.g., Salesforce Knowledge, Experience Cloud) to support user enablement and automation. Education and Experience : Education: Bachelor’s degree in Business Administration, Computer Science, Information Technology, or a related field. A Master’s degree is a plus. Experience: 5+ years of relevant experience in business analysis, process design, or operations, with hands-on experience as a Business Analyst, Project Manager, Salesforce Consultant, and/or Salesforce Administrator required. Experience should include mapping business processes and data models using tools such as Visio, Lucidchart, or Miro, and managing Salesforce security settings (profiles, roles, sharing rules). Certifications: Salesforce-Certified Administrator and/or Salesforce-Certified Business Analyst preferred. Additional certifications in project management, business analysis, or related platforms (e.g., PandaDoc, Salesloft, ZoomInfo) are advantageous. Work Location : Mumbai / Bangalore Joining time needed : 3 weeks Perks and Benefits Health & Wellness Dental Insurance Vision Insurance Health Insurance Life Insurance Paid Time Off PTO / Vacation Policy Paid Holidays Financial Benefits 401K / Retirement Plan Tuition Reimbursement Employee Stock Purchase Plan Office Perks Work From Home Policy

As a Business Analyst at Kodedice, a global iGaming technology company specializing in cutting-edge sportsbook and online casino platforms, your role will be crucial in bridging the gap between business vision and technical execution. Your main responsibility will be to work closely with clients and internal stakeholders to elicit, document, and validate technical and business requirements. Additionally, you will convert complex iGaming concepts into structured BRDs, functional specs, user stories, and acceptance criteria to shape next-gen products across sportsbook, casino, and betting ecosystems. You will collaborate with cross-functional teams including product, engineering, design, and QA to transform client requirements into functional and scalable solutions. Throughout the entire product development lifecycle, from discovery to release, you will play a key role in creating and managing wireframes, process flows, feature specs, and documentation using industry-standard tools. It will be your responsibility to analyze and translate data flows between platforms, support UI/UX planning, sprint grooming, and QA validation with clearly defined logic and use cases, ensuring a seamless and efficient product development process. To excel in this role, you are required to have a minimum of 3-4 years of experience as a Business Analyst with a strong background in the iGaming or sports betting domain. A deep understanding of sportsbook and casino platforms, player journeys, RTP, odds APIs, bonus & loyalty systems is essential. Familiarity with Agile frameworks such as Scrum and Kanban, along with hands-on experience with tools like Jira, Confluence, Figma, Lucidchart, and Google Workspace/Excel, will be beneficial. Excellent stakeholder management and communication skills are also key in translating technical jargon into tangible business value. Experience with fantasy sports (DFS), betting analytics, or risk management tools would be considered a bonus. Additionally, the ability to run SQL queries and perform basic data analysis to support product decisions, as well as an understanding of gaming compliance standards across jurisdictions, will be advantageous in this role. Keeping abreast of industry trends, competitive benchmarks, and regulatory changes such as MGA, UKGC, and Curacao will also be vital in informing product decisions and ensuring the company remains at the forefront of the iGaming sector.,

We are looking for an experienced System Analyst with 5+ years of experience (including 3+ years as a System Analyst and 3-5 years as a Developer) to play a crucial role in bridging the gap between business requirements and technical implementation. As a System Analyst, you will need to have a solid background in software development, exceptional analytical skills, and the ability to translate business needs into detailed technical specifications for development teams with clarity and precision. Your responsibilities will include analyzing and interpreting Business Requirements Documents (BRDs) and Functional Requirements Documents (FRDs), translating high-level business requirements into detailed technical specifications, collaborating with cross-functional teams to ensure clarity and feasibility of requirements, conducting gap analysis and feasibility studies, and acting as the primary liaison between business users and development teams throughout the Software Development Life Cycle (SDLC). To excel in this role, you should have a Bachelor's degree in Computer Science or a related field, hands-on experience with tools like Jira, Confluence, and strong stakeholder engagement skills. Additionally, you should be well-versed in interpreting BRDs and FRDs, have a strong understanding of SDLC methodologies (Agile and Waterfall), and possess excellent written and verbal communication skills in English. Being part of our team offers you an exciting work culture, the opportunity to innovate in the logistics industry, a collaborative environment working with industry leaders, growth opportunities for professional and personal development, competitive compensation reflecting your expertise, and recognition for your contributions to the company's success. Join us and be a part of shaping the future of transportation and logistics.,

A Bit About Us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us! Job Description Company Summary Trek Bicycle is a global leader in the design and manufacture of bicycles and related products. We believe bicycles offer simple solutions to some of the world’s most complex problems. We’re committed to breaking down the barriers that prevent people from using bicycles more often—for transportation, recreation, and inspiration. Our mission is simple: create products we love and take care of our customers. We value fresh ideas from anywhere, positive energy, making tough calls when needed, and turning ideas into action quickly. We’re a team that believes in doing great work—and enjoying the ride. Position Summary The Enterprise Business Applications Analyst will serve as a key contributor within the Business Applications team, supporting a wide variety of business systems used across departments including Finance, Product, Engineering, Retail, and IT. This role requires gathering requirements, driving process improvements, and collaborating with business stakeholders and technical teams to enhance tools and workflows. You will be expected to independently lead discussions, document solutions, and deliver high-quality functional/technical documentation to support Trek’s growing global business application ecosystem. Key Responsibilities Collaborate with global stakeholders across functions to gather and document business and technical requirements. Lead recurring meetings with business users to support tool adoption, gather feedback, and document use cases. Own the lifecycle of Agile stories, from idea to production, including mockups, data flows, SQL queries, and user documentation. Create process maps, UI mockups, and decision logs using tools like LucidChart, Power BI, and Confluence. Support and improve workflows within tools such as JIRA, Confluence, JSM, Smartsheet and more. Facilitate agile ceremonies: sprint planning, standups, demos, and retrospectives. Research and assess current vs future state of systems and provide actionable recommendations. Debug business application issues using tools like Power Automate, Postman, SQL, and Graph Explorer. Work closely with vendors and internal developers to implement solutions and resolve issues. Document and support application onboarding, license tracking, and basic admin processes. Help define and track KPIs for business tool performance and user sentiment. Required Qualifications 3–5 years of experience as a Business Analyst or in a similar role working on enterprise software applications. Experience supporting, administering, license management, with a variety of business applications as well as the Atlassian suite. Strong verbal and written communication skills, including documentation of technical and functional requirements. Experience working in Agile environments and with project management tools (e.g., JIRA, Confluence). Ability to independently lead discovery meetings, identify process improvements, and translate them into technical stories. Working knowledge of Microsoft 365 tools (Power BI, Power Automate, SharePoint), Atlassian Suite tools, and SQL. Understanding of enterprise business processes in IT, Finance, Retail, and Engineering domains. Preferred Qualifications Exposure to tool procurement, and vendor relationship management. Experience building low-code automations or integrations (Atlassian automation, Power Platform, Postman, Graph Explorer). Experience with third party add-ons, API configuration, and certificate management Soft Skills Curious, proactive, and willing to dig into new business areas and technologies. Skilled at asking the right questions and driving discussions toward clarity and action. Organized, detail-oriented, and accountable for delivering outcomes. Able to collaborate across time zones and cultures in a global team environment. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

We are looking for a highly motivated and experienced Digital and Data Solutions Developer to join our dynamic team Who will be supporting the Global Development Factory Manager by developing Digital and Data solutions, working with the Product Owner, Business lines, and other CEVA IT team members to deliver the solution that has been promised to the customer Subject matter expert, responsible for identifying and recommending continuous improvement suggestions to the IT Domain Manager to ensure the direction of the product remains viable for the business Models and acts in accordance with our guiding principles and core values This role is open in Madrid (Spain), and Mumbai (India) WHAT ARE YOU GOING TO DO Own the responsibility of ensuring delivery of the solutions as defined by the Development Factory Manager Work with the Solution Lead, architects, the product teams, and the internal/external customers Actively review progress during project stage gate reviews and provide input as needed Participate and contribute towards all SDLC stages Drive various activities as assigned during the implementation of new solutions as assigned Proactively works with the Product Owner and internal or external customers, to ensure the UAT (User Acceptance Test) is planned, staffed, and successfully executed Produces systems training materials as appropriate in compliance with CEVA standards Provide systems training Support post-launch activities as needed Actively provide continuous improvement recommendations for the application to Solutions Lead or other IT Management as appropriate to ensure the solution remains viable for CEVAs ever-changing business climate Provide mentoring and guidance to develop other team members, including training and knowledge transfer Perform other duties as assigned WHAT ARE WE LOOKING FOR Business acumen and solid understanding of logistics technologies 5+ years of experience working as a Developer within a software development team Proficiency in MS Project, Word, Excel, Lucid Chart, etc, Strong knowledge of Agile methodology Able to translate technical terms to operational teams and vice versa Able to perform technical analysis and produce effective business requirements documentation, Enabling troubleshooting on software and capable of delivering written and graphical work products and presentation materials Ability to effectively communicate with all project stakeholders on a regular basis, and present technology solutions to internal / external customers Self-motivated, team player, with a positive and professional attitude Capable of interfacing effectively with customers or others associated with the project or assignment May be required to provide on-call support or to work abnormal hours Fluent in English, fluency in the local language is a plus Expertise in analyzing data in multiple formats and the ability to read JSON and XML structures Ability to query data using SQL Advanced query-writing skills are desirable Preferred knowledge or experience in PM (project management) tools Technical Skills: Core Java (JDK 8 and above), Spring Boot Micro Services & Design patterns Rest API Experience with Event Driven architecture (e-g KAFKA) Elastic, Cassandra, SQL GIT, Jenkins, Junit, Kubernetes WHAT DO WE HAVE TO OFFER With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey You have access to the CEVA academy for trainings You receive healthcare benefits, reimbursement of the transportation card (50%) and meal vouchers for each working day We are a team in every sense, and we support each other and work collaboratively to achieve our goals together

About Us Zelis is modernizing the healthcare financial experience in the United States (U.S.) across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients. Why We Do What We Do In the U.S., consumers, payers, and providers face significant challenges throughout the healthcare financial journey. Zelis helps streamline the process by offering solutions that improve transparency, efficiency, and communication among all parties involved. By addressing the obstacles that patients face in accessing care, navigating the intricacies of insurance claims, and the logistical challenges healthcare providers encounter with processing payments, Zelis aims to create a more seamless and effective healthcare financial system. Zelis India plays a crucial role in this mission by supporting various initiatives that enhance the healthcare financial experience. The local team contributes to the development and implementation of innovative solutions, ensuring that technology and processes are optimized for efficiency and effectiveness. Beyond operational expertise, Zelis India cultivates a collaborative work culture, leadership development, and global exposure, creating a dynamic environment for professional growth. With hybrid work flexibility, comprehensive healthcare benefits, financial wellness programs, and cultural celebrations, we foster a holistic workplace experience. Additionally, the team plays a vital role in maintaining high standards of service delivery and contributes to Zelis’ award-winning culture. Position Overview Zelis Price Optimization Implementation Services is seeking to hire a Business Reporting and Process Analyst. This blended role is responsible for enabling high quality business analytics solutions and to identify ways to improve the departments’ workflow, policies and methodologies; all with the goal to deliver valued business outcomes and lead to informed decisions for Zelis’ key stakeholders as well as Implementation Services departmental leadership. The Business Reporting and Process Analyst works as a part of the Price Optimization Implementation Services team. The new role will report to Sr. Manager, Implementation and will be an individual contributor positioned in Zelis’ Hyderabad, India office. KEY RESPONSIBILITIES Supports standing and ad hoc reporting requests and responsible for the data integrity for the Implementations team. Interact with all areas of Price including, but not limited to Client Services, Service Operations, Implementation Services, Adjudication Partnership, Learning Services, and Product Management to adequately gather and execute Implementations reporting. Gather reporting requirements for Implementations and document the “as is” processes for gathering, reviewing, synthesizing and presenting reportable data; this require coordination between cross-functional teams (including but not limited to the Power BI team, Product Owners and General Managers. Gather and analyze critical business process and reporting details and propose recommendations based upon the data gathered and current and future state departmental needs. Translate departmental requirements into actionable measurement and deliver reporting tools and process documentation that are clearer, more detailed and more complete; this could involve a translation of existing requirements along with the determination and development of new requirements. Serve a key participative role in the future, “to be” development efforts; recommend efficiencies in reporting and processes that could include, but not limited to, reporting cadence, data capture, data presentation, process modification, technology enhancements, efficiency measurements, etc., Collaborate with Implementations leadership to determine areas of upstream and/or downstream impact that may cause variances in reporting or processes. Provide verbatim commentary on data to identify trends, positive or negative, along with evidentiary data supporting and/or explaining these trends including influence from collaborating departments within or outside of Implementations. Communicate reporting and process discrepancies to leadership and to encourage internal problem-solving and overall alignment. Collaborate with reporting and/or process counterpart to ensure process and reporting alignment through the Implementations areas. Review processes on a regular and timely basis to determine whether they are up-to-date with internal Zelis and external industry standards. Develop a communication strategy and/or cadence to help inform the leading indicators of trends or potential issues by developing baseline measurements and identifying where there is a deviation. Ensure that all reporting complies with state and federally mandated legislation relevant to our business (e.g., HIPAA and other data protection requirements). Collaboration to ensure that any needed learning resources are properly generated and that potential reporting changes align with QA conditions while also compiling data to inform associate performance metrics to generate KPI measurements. Embrace an environment of continuous improvement and innovation within the Implementations area. REQUIRED EXPERIENCE / SKILLS Bachelor’s Degree in Business, Statistics, Mathematics, Economics, Accounting or Finance or a related field. 4+ years of experience in data analysis, reporting or business intelligence. Advanced proficiency in Microsoft Excel, Microsoft Access, SQL, SmartSheet, Microsoft Access, Microsoft Visio, Lucidchart and other data and process capture tools. Ability to work with large data sets and analyze complex data. Excellent communication and presentation skills. Strong attention to detail and accuracy. Experience with data visualization tools such as PowerBI and SSRS leading to advanced charts, graphs and other visual data expressions. Proficient understanding of statistical analysis and modeling. Knowledge of database design and data warehousing principles. Ability to work independently and to self-prioritize workload, meet deadlines, and adjust to unforeseen circumstances requiring an expedited response. Ability to collaborate and interact between teams; along adapting to varying management styles and approaches. Ability to understand the core roles & responsibilities of each department; and how individual departments interact with other areas and how they can each impact the others’ processes. Demonstrated acumen for summarizing data and providing commentary at a variety of levels including executive summaries. Experience in a fast-paced, deadline-driven environment while demonstrating superior organizational and time management skills. Strong command of spoken and written English. Experience working in agile development environments including JIRA. Ability to prioritize and manage multiple concurrent projects. PREFERRED EXPERIENCE / SKILLS Experience in the healthcare technology industry Experience in a client services, client support, client experience. Experience with data visualization tool, Power BI.

A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us! Job Description Company Summary Trek Bicycle is a global leader in the design and manufacture of bicycles and related products. We believe bicycles offer simple solutions to some of the world’s most complex problems. We’re committed to breaking down the barriers that prevent people from using bicycles more often—for transportation, recreation, and inspiration. Our mission is simple: create products we love and take care of our customers. We value fresh ideas from anywhere, positive energy, making tough calls when needed, and turning ideas into action quickly. We’re a team that believes in doing great work—and enjoying the ride. Position Summary The Enterprise Business Applications Analyst will serve as a key contributor within the Business Applications team, supporting a wide variety of business systems used across departments including Finance, Product, Engineering, Retail, and IT. This role requires gathering requirements, driving process improvements, and collaborating with business stakeholders and technical teams to enhance tools and workflows. You will be expected to independently lead discussions, document solutions, and deliver high-quality functional/technical documentation to support Trek’s growing global business application ecosystem. Key Responsibilities Collaborate with global stakeholders across functions to gather and document business and technical requirements. Lead recurring meetings with business users to support tool adoption, gather feedback, and document use cases. Own the lifecycle of Agile stories, from idea to production, including mockups, data flows, SQL queries, and user documentation. Create process maps, UI mockups, and decision logs using tools like LucidChart, Power BI, and Confluence. Support and improve workflows within tools such as JIRA, Confluence, JSM, Smartsheet and more. Facilitate agile ceremonies: sprint planning, standups, demos, and retrospectives. Research and assess current vs future state of systems and provide actionable recommendations. Debug business application issues using tools like Power Automate, Postman, SQL, and Graph Explorer. Work closely with vendors and internal developers to implement solutions and resolve issues. Document and support application onboarding, license tracking, and basic admin processes. Help define and track KPIs for business tool performance and user sentiment. Required Qualifications 3–5 years of experience as a Business Analyst or in a similar role working on enterprise software applications. Experience supporting, administering, license management, with a variety of business applications as well as the Atlassian suite. Strong verbal and written communication skills, including documentation of technical and functional requirements. Experience working in Agile environments and with project management tools (e.g., JIRA, Confluence). Ability to independently lead discovery meetings, identify process improvements, and translate them into technical stories. Working knowledge of Microsoft 365 tools (Power BI, Power Automate, SharePoint), Atlassian Suite tools, and SQL. Understanding of enterprise business processes in IT, Finance, Retail, and Engineering domains. Preferred Qualifications Exposure to tool procurement, and vendor relationship management. Experience building low-code automations or integrations (Atlassian automation, Power Platform, Postman, Graph Explorer). Experience with third party add-ons, API configuration, and certificate management Soft Skills Curious, proactive, and willing to dig into new business areas and technologies. Skilled at asking the right questions and driving discussions toward clarity and action. Organized, detail-oriented, and accountable for delivering outcomes. Able to collaborate across time zones and cultures in a global team environment. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!