179 Lucidchart Jobs - Page 2

Job Responsibilities: A Solution Engineer plays a pivotal role in aligning innovative strategies to technology solutions within complex accounts. This role focuses on partnering with clients and collaborating with internal team members, as well as client contacts from user to C-level, to drive consensus on technology solutions. Solutions Engineers work on a wide array of assignments, including operations and IT strategies, account management, as well as executive level product demonstrations. This person must assume the role of trusted advisor for driving innovative solutions forward while also improving business performance. Business Problem Solving: Take ambiguous and sophisticated business problems and using research and business assessment capabilities, define the problem, drive innovative ideas, define the opportunity set, and recommend practical next steps. Innovation Management: Bring focus to a client's decision-making process, by communicating and evaluating solution options, and driving consensus among key collaborators. In some instances, we help our clients develop new technology frameworks and governance processes that continue to deliver value far throughout, and beyond, the engagement. Connect Experiences: Demonstrate through software demos and rapid prototyping how connected experiences come to life with FirstHive CDP Solutions. This includes the delivery of executive level software demonstrations, construction of future state customer journey strategies, and developing long term IT roadmaps. "Solutioning" is fundamental to the SE role. It is important to realize this will include assisting the client, Account Executive and Professional Services team with the discovery, analysis and ultimately the recommendation of strategic solutions for the client, by delivering transformational pitches based in live product demonstrations to validate. These Solutions will use all of the FirstHive technologies to address the core challenges and objectives that are uniquely identified for each customer. Discover the client’s business needs, and position the best FirstHive solution to achieve those business objectives Build and present customized solutions and demonstrations focused on FirstHive’s offerings for multiple user personas, showing how FirstHive will accelerate their business strategies and a path to value. Convey a deep understanding of the client's architecture as it pertains to FirstHive’s solutions Create detailed documentation including business requirements, technical requirements, solution note, wireframes, UI + UX, process & data flows, user stories, user guides Take end-to-end ownership of the client experience and satisfaction with FirstHive’s solutions & services, including implementation, customisation, tracking, demos, new requirements, issues, support, and new product feature requests. Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position Ability to travel or relocate based on territory alignment and region, discussed before joining. Required Qualifications: B.S. Computer Science, Software Engineering, MIS or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role, especially in Solution Engineering or client-facing Technical Product management roles, in a SaaS company. Knowledge of Databases, Data platforms, Cloud technology, UI/UX, APIs, and web technology Proficiency in wireframing, preparing process flows, BRDs, Solution notes, User Stories with Acceptance criteria. Problem-Solving: Ability to analyze complex business challenges and devise innovative solutions using Data SaaS products. Knowledge of Figma, JIRA, Lucidchart, Git, Adobe XD, and proficiency in creating techno-functional documents & powerpoint presentations Solid oral, written, presentation, collaboration and interpersonal communication skills, Client handling skills preferred. Customer focus: Ability to work closely with customer, sales, product, support and developers to understand and help in solving business & technical problems Adaptability: Ability to adapt to changing priorities and requirements in a fast-paced environment. Minimum of 4 years of professional experience Why work with us? Opportunity to work with a fast growing global B2B SaaS startup Great growth opportunities and competitive, best-in-class remuneration. A team of colleagues fuelled by collaboration and a company deeply committed to integrity and responsibility Location: Delhi Mumbai Industry Technology, Information and Media Employment Type Full-time Show more Show less

Job Description Key Responsibilities : Engage with internal and external stakeholders to gather, analyze, and document business requirements, processes, and workflows. Translate business requirements into detailed functional specifications, use cases, user stories, wireframes, and process maps. Work with product managers, developers, UX/UI designers, and QA teams to ensure the end solution meets business expectations. Lead and facilitate discovery sessions, stakeholder interviews, workshops, and requirements elicitation activities. Support product roadmap development, feature prioritization, and sprint planning. Prepare and maintain documentation such as BRDs, FRDs, SRS, user manuals, and training materials. Conduct gap analysis and impact assessments for new initiatives and changes to existing systems or processes. Assist in defining acceptance criteria, validating test cases, and participating in UAT to ensure solution quality and alignment. Act as a liaison between business teams and technology teams to clarify requirements and manage scope changes. Identify opportunities for business process improvement and automation based on data and stakeholder input. Monitor project progress, track deliverables, and support the project manager in communication and reporting activities. Key Requirements Bachelors degree in Business Administration, Information Systems, Computer Science, or a related field. Strong understanding of SDLC, Agile/Scrum, and Waterfall methodologies. Experience working on web and mobile platforms, CRM systems, or enterprise applications is a plus. Proficient in creating user stories, process flows, wireframes, and mockups. Hands-on experience with tools like Jira, Confluence, MS Visio, Figma, Excel, PowerPoint, or Lucidchart. Strong analytical, problem-solving, and organizational skills. Excellent verbal and written communication skills with the ability to convey complex concepts clearly. Ability to manage multiple tasks, prioritize deliverables, and work independently or Qualifications : Certification in Business Analysis (CBAP, CCBA, or PMI-PBA) or Agile frameworks (CSPO, CSM). Familiarity with data analytics, reporting tools (e.g., Power BI, Tableau), and basic SQL is a plus. Exposure to industry domains such as fintech, healthcare, retail, or SaaS-based products. (ref:hirist.tech) Show more Show less

About Us Zelis is modernizing the healthcare financial experience in the United States (U.S.) by providing a connected platform that bridges the gaps and aligns interests across payers, providers, and healthcare consumers. This platform serves more than 750 payers, including the top 5 health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, and millions of healthcare providers and consumers in the U.S. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts—driving real, measurable results for clients. Why We Do What We Do In the U.S., consumers, payers, and providers face significant challenges throughout the healthcare financial journey. Zelis helps streamline the process by offering solutions that improve transparency, efficiency, and communication among all parties involved. By addressing the obstacles that patients face in accessing care, navigating the intricacies of insurance claims, and the logistical challenges healthcare providers encounter with processing payments, Zelis aims to create a more seamless and effective healthcare financial system. Zelis India plays a crucial role in this mission by supporting various initiatives that enhance the healthcare financial experience. The local team contributes to the development and implementation of innovative solutions, ensuring that technology and processes are optimized for efficiency and effectiveness. Beyond operational expertise, Zelis India cultivates a collaborative work culture, leadership development, and global exposure, creating a dynamic environment for professional growth. With hybrid work flexibility, comprehensive healthcare benefits, financial wellness programs, and cultural celebrations, we foster a holistic workplace experience. Additionally, the team plays a vital role in maintaining high standards of service delivery and contributes to Zelis’ award-winning culture. Position Overview The Specialist, Process Improvement is responsible for analyzing, optimizing, documenting and standardizing processes within the Payment Optimization team at Zelis. This role focuses on identifying inefficiencies, standardizing workflows, and developing operating procedures to improve operational effectiveness. The specialist collaborates with frontline teams, leadership, and cross-functional stakeholders in India and the United States to ensure consistent, scalable, and compliant processes that align with industry best practices. Process Improvement & Workflow Optimization Analyze existing processes, data and workflows to identify inefficiencies and improvement opportunities. Work with frontline teams, supervisors, and leadership to assess pain points and implement sustainable process changes. Utilize Lean Six Sigma principles to streamline processes and enhance operational effectiveness. Document and track process performance, productivity metrics, and key operational insights. Standard Operating Procedure (SOP) Development Partner with QA team to ensure clear, detailed, and standardized SOPs for Payment Operations support functions are created and maintained. Ensure SOPs are consistent, scalable, and aligned with compliance requirements (e.g., HIPAA, PCI-DSS). Collaboration & Stakeholder Engagement Partner with operations teams, quality assurance, technical teams, compliance, and training to ensure smooth process implementation and sustainability. Act as a bridge between frontline employees and leadership, helping translate operational challenges into structured improvements. Work closely with project managers and process owners to align SOPs with broader business goals. Required Skills And Competencies Demonstrated ability to lead process change and improvement initiatives and manage projects with cross-functional teams. 2+ years of experience in a contact center or operational support role with a focus on sustainable process improvement. Strong background in developing SOPs, workflow documentation, and process mapping. Proficiency in Excel, process mapping tools (e.g., Visio, Lucidchart) Ability to analyze data, identify trends, and make data-driven recommendations. Strong written and verbal communication skills with attention to detail. 2+ years experience coaching and mentoring individuals and teams leading improvement projects (lean six sigma, change management) Preferred Skills Knowledge of contact center operations, back-office processing, and payment workflows. Experience in healthcare finance, payment processing, or a similarly regulated industry is strongly preferred (HIPAA, PCI-DSS compliance). Experience working with CRM / ticketing systems. Understanding of workforce management, reporting, or quality assurance within a contact center. Ability to manage multiple priorities in a fast-paced and evolving environment. Well versed with ISO methodologies (PMS and QMS) Qualifications Bachelor’s degree in Business Administration, Operations Management, or a related field. Certifications in Lean Six Sigma (Green Belt or higher) and / or Project Management (PMP, CAPM). Certification in change management methodology such as Prosci preferred. At least 5 years of experience leading continuous improvement or a similar role. Life at Zelis begins with a promise. A promise to MAKE AN IMPACT. We make this promise to our clients, our communities, and to each other. It's reflected in our purpose - modernizing the healthcare financial experience for all - and how we make it happen by leveraging our incredible technology built by healthcare experts, partnerships that evolve with our clients, and visibility that unlocks value. Through our connected platform, we price over 100 billion dollars in healthcare claims each year with our claims intelligence solutions. We pay over 200 billion dollars in healthcare claims annually using the Zelis Advanced Payments Platform to maximize electronic delivery of both dollars and data together, and we empower more than 100 million healthcare consumers with advanced communications and digital engagement solutions. Our promise is felt in how we care for ourselves and our families - through comprehensive benefits and competitive compensation to wellness initiatives, flexible workplaces, career growth opportunities, and more. It’s how we drive innovation and embrace a growth mindset. It’s how we put people first and act with agility. It’s how we champion collaboration. And most importantly, build trust. Join us and MAKE AN IMPACT! Show more Show less

Business Unit: Cubic Corporation Company Details: When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people’s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners. We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic.com. Job Details: Job Summary: We are seeking a highly skilled and deeply technical Principal Network Engineer to lead our enterprise networking initiatives. This role is ideal for a senior-level professional with 10+ years of hands-on experience in designing, securing, and optimizing complex network infrastructures. The ideal candidate will have at least 5 years at a senior level or above , a strong command of network architecture and security, and the ability to mentor others while executing on large-scale, high-impact projects. This is a technical leadership role (90%+ technical) with an expectation of expert-level contributions to architecture, troubleshooting, automation, and performance engineering. Key Responsibilities: Architect and deploy secure, scalable, and high-availability network solutions across LAN/WAN, cloud, and hybrid environments. Lead end-to-end technical execution of initiatives such as SD-WAN, cloud connectivity, and data center migrations. Own root cause analysis and resolution for complex network performance issues and critical incidents (P1/P2). Collaborate with cybersecurity teams to enforce Zero Trust frameworks and robust segmentation strategies. Provide technical mentorship to network engineers; drive consistency through best practices and technical standards. Lead vendor evaluations, procurement strategies, and capacity planning aligned with enterprise goals. Maintain network monitoring and reporting infrastructure to provide visibility into health, usage, and potential risk. Technical Expertise Required: Core Networking: Expert in routing and switching protocols: BGP, OSPF, EIGRP, RIP, STP, HSRP/VRRP Strong in IPv4/IPv6 planning, MPLS, QoS, and multicast routing Experience with enterprise-grade hardware: Cisco, Juniper, Arista Network Security: Deep hands-on with Cisco ASA, Firepower, Palo Alto, Fortinet firewalls IPSec/SSL VPNs, NAC (Cisco ISE or Aruba ClearPass), ACL management Practical knowledge of Zero Trust principles, micro-segmentation, and PKI Cloud & Hybrid Networking: Strong experience with AWS, Azure, or GCP networking: VPCs, Transit Gateways, ExpressRoute Proficiency in site-to-site VPNs, cloud firewalls, load balancers, and hybrid connectivity Automation & Scripting: Advanced scripting skills using Python, Ansible, or Terraform Familiarity with network APIs (REST, NETCONF), infrastructure as code, Cisco NSO Monitoring & Diagnostics: Tools: Wireshark, SolarWinds, NetFlow, PRTG, Zabbix, Splunk Strong in SNMP, Syslog analysis, RCA processes, and proactive performance tuning Architecture & Compliance: Experience with Cisco Validated Designs (CVDs), ITIL, and architectural frameworks like TOGAF Awareness of compliance standards (PCI-DSS, ISO 27001, HIPAA) Skilled in using documentation tools like Visio and Lucidchart Qualifications: Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field. Minimum 10+ years of relevant experience, with 5+ years in a senior/principal-level engineering role. Advanced certifications such as CCNP, CCIE, PCNSE, or AWS Advanced Networking Specialty required. Demonstrated ability to lead from the front on complex technical challenges. Worker Type: Employee Show more Show less

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Hyderabad, Telangana, India; Gurugram, Haryana, India . Minimum qualifications: Bachelor’s degree or equivalent practical experience. 8 years of experience in process excellence, business process management, or operations consulting. Experience in process improvement methodologies (e.g., Lean, Six Sigma, Agile, Business Process Model and Notation (BPMN)). Experience in project management tools and methodologies. Preferred qualifications: Master’s degree in Business, Statistics, Mathematics, Economics, Engineering or Applied Science, or a related field. Certifications in Lean Six Sigma Black Belt (LSSBB), Certified Business Analysis Professional (CBAP), or Project Management Professional (PMP). Experience with data visualization tools (e.g., Tableau, Google Data Studio). Experience in working within the technology or digital advertising industry. Experience with Google Ads products and support processes. Experience with process mapping and business process modeling tools (e.g., Visio, Lucidchart). About The Job gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner. As a Process Consultant in gTech Ads, you will play a role in transforming our customer delivery and internal support processes. Your work will directly enhance customer experience, efficiency, scalability, and the overall of our technical support and consulting services for Google Ads. Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products. To learn more about gTech, check out our video . Responsibilities Conduct assessments of existing gTech Ads processes, identifying inefficiencies, bottlenecks, and areas for improvement using methodologies like Lean, Six Sigma, and Value Stream Mapping. Design and develop optimized processes, workflows, and tools that align with business objectives, improve operational efficiency, and enhance the customer experience. Lead and manage process improvement projects from initiation to closure, including defining scope, developing project plans, managing stakeholders, mitigating risks, and ensuring delivery. Partner with cross-functional teams including, Tech and Media delivery, Customer support, Vendor partners and Business operations to understand their needs, gather requirements, and drive consensus on process changes. Define key performance indicators (KPIs) to measure the impact of process improvements, monitor performance, and identify opportunities. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form . Show more Show less

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Hyderabad, Telangana, India; Gurugram, Haryana, India . Minimum qualifications: Bachelor’s degree or equivalent practical experience. 8 years of experience in process excellence, business process management, or operations consulting. Experience in process improvement methodologies (e.g., Lean, Six Sigma, Agile, Business Process Model and Notation (BPMN)). Experience in project management tools and methodologies. Preferred qualifications: Master’s degree in Business, Statistics, Mathematics, Economics, Engineering or Applied Science, or a related field. Certifications in Lean Six Sigma Black Belt (LSSBB), Certified Business Analysis Professional (CBAP), or Project Management Professional (PMP). Experience with data visualization tools (e.g., Tableau, Google Data Studio). Experience in working within the technology or digital advertising industry. Experience with Google Ads products and support processes. Experience with process mapping and business process modeling tools (e.g., Visio, Lucidchart). About The Job gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner. As a Process Consultant in gTech Ads, you will play a role in transforming our customer delivery and internal support processes. Your work will directly enhance customer experience, efficiency, scalability, and the overall of our technical support and consulting services for Google Ads. Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products. To learn more about gTech, check out our video . Responsibilities Conduct assessments of existing gTech Ads processes, identifying inefficiencies, bottlenecks, and areas for improvement using methodologies like Lean, Six Sigma, and Value Stream Mapping. Design and develop optimized processes, workflows, and tools that align with business objectives, improve operational efficiency, and enhance the customer experience. Lead and manage process improvement projects from initiation to closure, including defining scope, developing project plans, managing stakeholders, mitigating risks, and ensuring delivery. Partner with cross-functional teams including, Tech and Media delivery, Customer support, Vendor partners and Business operations to understand their needs, gather requirements, and drive consensus on process changes. Define key performance indicators (KPIs) to measure the impact of process improvements, monitor performance, and identify opportunities. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form . Show more Show less

Senior Analyst – Business Management Connor Clark & Lunn India Pvt Ltd. Gurugram, India Shift: 01:30 pm to 10:30 pm (Default) | Open to work in other shift timings based on business needs. Job Summary This role will be responsible for business analysis, project management, and providing executive support. The ideal candidate will have a strategic mindset, strong analytical skills, and a results-driven approach to support leadership with operational tasks, oversee key projects, and drive process improvements. Key Responsibilities Include Business Analysis: Work with stakeholders to capture and document business needs. Utilize quantitative and qualitative data analysis techniques to support decision-making and strategy development. Manage data transformation and extraction using MySQL and Power Query. Develop and deliver detailed reports, dashboards, and presentations using Power BI and MS Excel to support decision-making processes. Maintain comprehensive documentation of business processes, requirements, and solutions for future reference and compliance purposes. Project Management Lead the planning, execution, and delivery of projects by developing project plans, timelines, and resource allocations. Monitor progress to ensure timely completion. Identify risks, implement mitigation strategies, and ensure deliverables meet quality standards. Facilitate effective communication and collaboration among cross-functional teams, ensuring that all stakeholders are informed of project status and changes. Oversee project documentation and maintain compliance with organizational policies. Office Services Ensure compliance with company policies and procedures. Maintain an effective oversight on the Facility Management teams and service providers. Provide executive support, including handling confidential information. Prepare and edit reports, presentations (PowerPoint), and correspondence. What You Bring Experience: 5-7 years of experience in business analysis, preferably in financial service industry and/ or investment management sector. Proven experience in managing enterprise projects with measurable business impacts. Educational Background: Bachelor’s degree in Business administration, Finance, Information Technology, or a related field. Advanced degrees or relevant certifications (e.g., CBAP, PMI-PBA) are a plus. Technical Skills: Expertise in Power BI and MS Excel for data reporting and visualization. Experience with Agile or Scrum methodologies. Proficient in using Asana, Smartsheet, and Trello for managing and tracking projects. Knowledge of MySQL, Power Query, and ETL processes. Familiarity with Lean Six Sigma principles to improve efficiency. Proficient in creating presentations with PowerPoint. Experience with MS Visio and Lucidchart for process mapping. Analytical & Problem-Solving Skills: Strong ability to analyze complex data, identify trends, and develop actionable insights. Excellent critical thinking and problem-solving skills. Communication & Interpersonal Skills: Exceptional written and verbal communication skills with the ability to translate technical concepts for non-technical stakeholders. Proven ability to build and maintain relationships with cross-functional teams. Attention to Detail: High degree of accuracy in documenting requirements, analyzing data, and delivering reports. Ability to manage multiple tasks and meet tight deadlines. Adaptability: Demonstrated ability to thrive in a fast-paced, changing environment. Flexible and open to new challenges with a continuous improvement mindset. About Connor, Clark & Lunn Financial Group At Connor, Clark & Lunn Financial Group, we understand the value of opportunity – for our clients and our team. Independent and employee-owned, we partner with investment professionals to grow successful asset management businesses, giving them the space to innovate and truly make an impact. With more than 40 years of history and offices across Canada and in the US, the UK and India, CC&L Financial Group and our multi-boutique family of affiliate firms collectively manage over $139 billion in assets, providing a diverse range of traditional and alternative investment products and solutions to institutional, high-net-worth and retail clients. For a closer look at how you can build your career with us, we invite you to explore cclgroup.com. CC&L is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, ethnicity, religion, sexual orientation or expression, disability, or age. To apply for this position, please submit your resume and cover letter as one PDF. We thank all applicants in advance for their interest, but only those candidates shortlisted for interviews will be contacted. No telephone calls or recruitment agencies will be accepted. Apply for this Position Show more Show less

Bachelors degree in Computer Science, Information Systems, Business Administration, or a related field. 8-12 years of experience as a Business Analyst, preferably in a technical environment. Strong understanding of system integration, APIs, databases, and basic programming concepts. Proficient in tools such as JIRA, Confluence, Microsoft Excel, Visio, Lucidchart, or equivalent. Experience with Agile/Scrum methodologies. Excellent problem-solving skills and attention to detail. Strong verbal and written communication skills. Gather, document, and analyze business requirements and translate them into functional and technical specifications Collaborate with product owners, business stakeholders, and engineering teams to ensure alignment of solutions with business goals. Work with QA teams to define test cases and ensure quality delivery through user acceptance testing (UAT). Perform gap analysis, impact analysis, and risk assessments for proposed changes and enhancements. Act as a liaison between business units and technical teams throughout the software development life cycle (SDLC). Show more Show less

Overview of 66degrees 66degrees is a leading consulting and professional services company specializing in developing AI-focused, data-led solutions leveraging the latest advancements in cloud technology. With our unmatched engineering capabilities and vast industry experience, we help the world's leading brands transform their business challenges into opportunities and shape the future of work. At 66degrees, we believe in embracing the challenge and winning together. These values not only guide us in achieving our goals as a company but also for our people. We are dedicated to creating a significant impact for our employees by fostering a culture that sparks innovation and supports professional and personal growth along the way. Pls apply only if you are willing to have the following - Job Location - Bangalore (Hybrid) Notice Period - Immediate - 30 days only Overview of Role We are seeking a detail-oriented and strategic Business Analyst to join our dynamic team. In this role, you will serve as the vital link between business objectives and technology solutions, helping clients translate complex needs into actionable requirements. You will collaborate closely with stakeholders, delivery teams, and subject matter experts to drive project success and ensure the delivery of high-value, cloud-based AI and data-driven solutions. Responsibilities Requirements Gathering & Analysis: Collaborate with stakeholders to elicit, analyze, and document business requirements. Translate business needs into clear, concise, and actionable user stories and functional specifications. Conduct gap analysis to identify areas of improvement or opportunity in existing processes or systems. Facilitate workshops, interviews, and observations to gather insights from cross-functional teams. Stakeholder Engagement: Build strong relationships with clients, project teams, and internal stakeholders. Act as a trusted advisor by understanding client goals and aligning solutions accordingly. Ensure all stakeholders have a shared understanding of business goals and technical scope. Solution Design & Validation: Collaborate with architects, developers, and designers to ensure solutions meet business needs. Assist in designing end-to-end solutions that align with strategic objectives. Validate and test proposed solutions through user acceptance testing and feedback loops. Project Support & Documentation: Support the project lifecycle from initiation through deployment and change management. Create detailed documentation including process flows, wireframes, use cases, and training materials. Monitor solution performance and support change requests post-implementation. Process Improvement: Identify inefficiencies in current processes and recommend data-driven solutions. Champion best practices in business analysis and contribute to organizational knowledge sharing. Promote a culture of continuous improvement and innovation Qualifications Bachelor’s degree in Business, Information Systems, Computer Science, or a related field. 3+ years of experience in a Business Analyst or related role in a technology-driven environment. Proven experience working on agile software development projects. Strong analytical thinking, problem-solving, and decision-making skills. Excellent communication and interpersonal skills, with the ability to translate technical concepts for non-technical audiences. Proficiency in tools such as Jira, Confluence, Lucidchart, and Microsoft Office Suite. Familiarity with cloud platforms (e.g., Google Cloud, AWS, Azure) and data/AI solutions is a plus. Relevant certifications such as CBAP, CCBA, PMI-PBA, or Agile BA certifications are highly desirable. 66degrees is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, religion, sex, gender, gender identity, national origin, age, weight, height, marital status, sexual orientation, veteran status, disability status or other legally protected class. Show more Show less

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Hyderabad, Telangana, India; Gurugram, Haryana, India . Minimum qualifications: Bachelor’s degree or equivalent practical experience. 8 years of experience in process excellence, business process management, or operations consulting. Experience in process improvement methodologies (e.g., Lean, Six Sigma, Agile, Business Process Model and Notation (BPMN)). Experience in project management tools and methodologies. Preferred qualifications: Master’s degree in Business, Statistics, Mathematics, Economics, Engineering or Applied Science, or a related field. Certifications in Lean Six Sigma Black Belt (LSSBB), Certified Business Analysis Professional (CBAP), or Project Management Professional (PMP). Experience with data visualization tools (e.g., Tableau, Google Data Studio). Experience in working within the technology or digital advertising industry. Experience with Google Ads products and support processes. Experience with process mapping and business process modeling tools (e.g., Visio, Lucidchart). About the job gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner. As a Process Consultant in gTech Ads, you will play a role in transforming our customer delivery and internal support processes. Your work will directly enhance customer experience, efficiency, scalability, and the overall of our technical support and consulting services for Google Ads. Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products. To learn more about gTech, check out our video. Responsibilities Conduct assessments of existing gTech Ads processes, identifying inefficiencies, bottlenecks, and areas for improvement using methodologies like Lean, Six Sigma, and Value Stream Mapping. Design and develop optimized processes, workflows, and tools that align with business objectives, improve operational efficiency, and enhance the customer experience. Lead and manage process improvement projects from initiation to closure, including defining scope, developing project plans, managing stakeholders, mitigating risks, and ensuring delivery. Partner with cross-functional teams including, Tech and Media delivery, Customer support, Vendor partners and Business operations to understand their needs, gather requirements, and drive consensus on process changes. Define key performance indicators (KPIs) to measure the impact of process improvements, monitor performance, and identify opportunities. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Hyderabad, Telangana, India; Gurugram, Haryana, India . Minimum qualifications: Bachelor’s degree or equivalent practical experience. 8 years of experience in process excellence, business process management, or operations consulting. Experience in process improvement methodologies (e.g., Lean, Six Sigma, Agile, Business Process Model and Notation (BPMN)). Experience in project management tools and methodologies. Preferred qualifications: Master’s degree in Business, Statistics, Mathematics, Economics, Engineering or Applied Science, or a related field. Certifications in Lean Six Sigma Black Belt (LSSBB), Certified Business Analysis Professional (CBAP), or Project Management Professional (PMP). Experience with data visualization tools (e.g., Tableau, Google Data Studio). Experience in working within the technology or digital advertising industry. Experience with Google Ads products and support processes. Experience with process mapping and business process modeling tools (e.g., Visio, Lucidchart). About the job gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner. As a Process Consultant in gTech Ads, you will play a role in transforming our customer delivery and internal support processes. Your work will directly enhance customer experience, efficiency, scalability, and the overall of our technical support and consulting services for Google Ads. Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products. To learn more about gTech, check out our video. Responsibilities Conduct assessments of existing gTech Ads processes, identifying inefficiencies, bottlenecks, and areas for improvement using methodologies like Lean, Six Sigma, and Value Stream Mapping. Design and develop optimized processes, workflows, and tools that align with business objectives, improve operational efficiency, and enhance the customer experience. Lead and manage process improvement projects from initiation to closure, including defining scope, developing project plans, managing stakeholders, mitigating risks, and ensuring delivery. Partner with cross-functional teams including, Tech and Media delivery, Customer support, Vendor partners and Business operations to understand their needs, gather requirements, and drive consensus on process changes. Define key performance indicators (KPIs) to measure the impact of process improvements, monitor performance, and identify opportunities. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Job Summary We are seeking a detail-oriented and technically proficient Business Analyst who will serve as a vital bridge between our clients, stakeholders, and technical teams. This role requires a strong analytical mindset, excellent communication skills, and a deep understanding of both business operations and technology solutions. The Business Analyst will play a dual roleleading business requirement gathering and also contributing to project management activities, including task planning, risk management, and delivery tracking. The ideal candidate will be experienced in drafting detailed technical and functional specifications and will be capable of translating business needs into actionable development Responsibilities : Communicate effectively with domestic and international clients via email, phone, and remote meetings. Conduct discovery sessions to gather business needs and understand end-user expectations. Act as the primary liaison between stakeholders and internal teams, ensuring alignment throughout the project lifecycle. Analyze and document business and functional requirements through stakeholder interviews, workshops, and market research. SRS (Software Requirements Specification) FRS (Functional Requirements Specification) BRD/BRS (Business Requirements Gap Analysis, FBS (Feature Breakdown Structure), and Risk Analysis Create use cases, user stories, wireframes, mockups, and UML diagrams to visually communicate requirements. Collaborate with UI/UX designers to ensure that prototypes reflect business expectations. Define data models, data dictionaries, and data flow diagrams where applicable. Support or lead project planning efforts by : Creating WBS (Work Breakdown Structures), project timelines, task lists, and milestones Managing project roadmaps and delivery schedules Facilitating sprint planning and backlog grooming (Agile/Scrum environments) Coordinate with development and QA teams to ensure requirement clarity and timely delivery. Define acceptance criteria and lead User Acceptance Testing (UAT) processes with clients. Ensure that the final deliverables meet documented requirements and stakeholder expectations. Use Industry-standard Tools Such As Business Analysis Tools : Balsamiq, Axure, Lucidchart, Draw.io, MS Visio Project Management Tools : Jira, Trello, Asana, ClickUp, Microsoft Project Collaboration Tools : Confluence, Slack, Zoom, & Experience : : Bachelor's or Master's degree in Business Administration, Information Technology, Computer Science, or related : Minimum 35 years of experience in a Business Analyst or Business Analyst cum Project Manager role. Proven experience working in Agile, Scrum, Kanban, and hybrid development environments. Demonstrated ability to manage end-to-end project lifecycles, from requirement gathering to final Skills : Strong understanding of software architecture, system design, and relational databases (e.g., SQL). Familiarity with web and mobile technologies, APIs, cloud platforms, and integration methods. Knowledge of emerging tech trends such as IoT, AI, Machine Learning, and their application in business solutions (ref:hirist.tech) Show more Show less

Role : Business Analyst Key Responsibilities Elicitation & Analysis Conduct stakeholder interviews, workshops, and JAD sessions to gather functional and non-functional requirements. Perform detailed analysis to understand end-user needs and define clear and comprehensive business requirements. Evaluate current systems/processes and propose enhancements. Product Specification & Documentation Convert requirements into User Stories, Use Cases, and Acceptance Criteria in tools like JIRA, Planner. Maintain Product Backlogs and contribute to Sprint Planning with the Agile team. Create supporting documents such as Process Flows, Wireframes, and Data Flow Diagrams. Stakeholder Management Collaborate with cross-functional teams including Product Owners, Developers, QA Engineers, and UI/UX Designers. Act as the bridge between technical teams and non-technical stakeholders to ensure mutual understanding. Product Lifecycle Management Support the entire product lifecycle from ideation to post-launch reviews. Participate in Product Roadmap discussions and strategic planning. Conduct GAP Analysis, Feasibility Studies, and Competitive Benchmarking. Testing & Quality Assurance Design and execute UAT plans, and support QA teams in developing test cases. Validate product releases and ensure alignment with business goals and compliance Skills & Tools : Strong knowledge of Agile (Scrum/Kanban) and SDLC methodologies. Expertise In Tools Like JIRA, Confluence, Trello. Figma, Balsamiq, Lucidchart (for wireframes and workflows). SQL (for data analysis and querying). Excellent documentation, presentation, and stakeholder communication skills. Ability to handle multiple projects simultaneously and work in a fast-paced environment. Qualifications Bachelors/Masters degree in Business Administration, Computer Science, Information Technology, or related field. 58 years of experience in Business Analysis, preferably in a product-based or SaaS environment. Professional certification is a plus: CBAP, PMI-PBA, CSPO, or Agile BA certifications. Preferred Domain Experience FinTech, HealthTech, EdTech, E-commerce, or SaaS platforms. Working with B2B/B2C product lines. (ref:hirist.tech) Show more Show less

Job Description We are hiring Business Analysts with 2-4 years of experience to join our Presales Analysis Team. The ideal candidate will play a pivotal role in bridging the gap between client requirements and project execution by performing requirement analysis, creating functional documentation, wireframes, and assisting with proposals across Web, Mobile, and Game-based projects. If you have a strong analytical mindset, excellent communication skills, and a passion for creating structured, client-centric solutions, we’d love to hear from you. Key Responsibilities Interact with clients to understand business processes, goals, and digital requirements. Translate inputs into clear BRDs, SOWs, User Stories, and functional specs. Collaborate with sales and project teams during requirement gathering and proposal planning. Conduct joint discussions with design, development, and QA teams to align expectations. Create wireframes and maintain process flows, diagrams, and specification charts. Act as a liaison between clients and internal teams throughout the project lifecycle. Validate technical feasibility with tech leads and ensure alignment with client needs. Stay updated on mobile, web, and gaming technologies to recommend relevant solutions. Promote Agile practices and ensure clarity in documentation and communication. Required Qualifications Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field. 2-4 years of hands-on experience as a Business Analyst in a software development or digital services environment. Proven experience in drafting BRD, FRD, SOW, and User Stories. Proficiency in creating wireframes using tools such as Balsamiq, Figma, Adobe XD, or similar. Strong command over creating process models, user flows, and functional diagrams using tools like Lucidchart, Draw.io, or Miro. Exposure to Web, Mobile, or Game Development domains. Excellent written and verbal communication skills for client interactions and team coordination. Understanding of the Agile methodology, sprint planning, and backlog grooming. Preferred (Good To Have) Familiarity with project management tools such as Basecamp, Jira, Trello, or Asana. Prior experience in presales, proposal writing, and client communication. Basic knowledge of APIs, SDKs, and third-party integrations. Experience working with design and development teams in an Agile/Scrum environment. Show more Show less

Job Description We are hiring Business Analysts with 2-3 years of experience to join our Presales Analysis Team. The ideal candidate will play a pivotal role in bridging the gap between client requirements and project execution by performing requirement analysis, creating functional documentation, wireframes, and assisting with proposals across Web, Mobile, and Game-based projects. If you have a strong analytical mindset, excellent communication skills, and a passion for creating structured, client-centric solutions, we’d love to hear from you. Key Responsibilities Interact with clients to understand business processes, goals, and digital requirements. Translate inputs into clear BRDs, SOWs, User Stories, and functional specs. Collaborate with sales and project teams during requirement gathering and proposal planning. Conduct joint discussions with design, development, and QA teams to align expectations. Create wireframes and maintain process flows, diagrams, and specification charts. Act as a liaison between clients and internal teams throughout the project lifecycle. Validate technical feasibility with tech leads and ensure alignment with client needs. Stay updated on mobile, web, and gaming technologies to recommend relevant solutions. Promote Agile practices and ensure clarity in documentation and communication. Required Qualifications Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field. 2-3 years of hands-on experience as a Business Analyst in a software development or digital services environment. Proven experience in drafting BRD, FRD, SOW, and User Stories. Proficiency in creating wireframes using tools such as Balsamiq, Figma, Adobe XD, or similar. Strong command over creating process models, user flows, and functional diagrams using tools like Lucidchart, Draw.io, or Miro. Exposure to Web, Mobile, or Game Development domains. Excellent written and verbal communication skills for client interactions and team coordination. Understanding of the Agile methodology, sprint planning, and backlog grooming. Preferred (Good To Have) Familiarity with project management tools such as Basecamp, Jira, Trello, or Asana. Prior experience in presales, proposal writing, and client communication. Basic knowledge of APIs, SDKs, and third-party integrations. Experience working with design and development teams in an Agile/Scrum environment. Show more Show less

Role & responsibilities Position Overview We are seeking experienced Business Analysts to help transform Professional Services operations. This team will support strategic documentation and process mapping efforts that will guide future-state road mapping across three key functions: Sales, Consulting Delivery, and Fulfillment . The ideal candidates will bring strong analytical capabilities, proficiency with tools such as Lucid chart or equivalent, and a passion for driving operational excellence. Key Responsibilities Collaborate with cross-functional stakeholders across Sales, Delivery, and Fulfillment functions to document current processes and identify areas for improvement. Map and analyze business processes across Lead-to-Cash , Order-to-Cash , Hire-to-Retire , and Onboarding value streams. Create clear, comprehensive, and visually effective process documentation using Lucid chart or similar tools. Support the development of future-state process flows to enable digital transformation and operational scalability. Work with internal and external-facing teams (500+ internal employees, 5,500+ contractors) to understand needs and capture pain points. Coordinate across global teams (India, Brazil, and U.S.) to ensure documentation efforts are aligned and time-zone compatible. Provide inputs to the broader change management and transformation planning initiatives. Qualifications 5+ years of experience as a Business Analyst, preferably in a technology or professional services environment. Strong process mapping and documentation skills; experience with Lucid chart, Visio, or similar tools required. Familiarity with enterprise systems such as NetSuite, Salesforce, Hi Bob , or similar platforms. Experience documenting and analyzing end-to-end business processes, especially in scaling environments. Excellent communication and collaboration skills across distributed global teams. Ability to work independently in a fast-paced, ambiguous environment. Preferred Qualifications Experience supporting large-scale business transformation or ERP/CRM implementation projects. Prior exposure to professional services delivery models or managed services organizations. Knowledge of SaaS business models and metrics. Preferred candidate profile

Key Responsibilities Interact with all areas of CX including, but not limited to Client Services, Service Operations, Implementation Services, Adjudication Partnership, Learning Services, Platform Integration and Product Management as a shared CX resource. Gather reporting requirements for all CX areas (noted above) and document the “as is” processes for gathering, reviewing, synthesizing and presenting reportable data; this will require coordination between teams. Gather and analyze critical business process and reporting details and propose recommendations based upon the data gathered and current and future state departmental needs. Translate departmental requirements into actionable measurement and deliver reporting tools and process documentation that are clearer, more detailed and more complete; this could involve a translation of existing requirements along with the determination and development of new requirements. Serve a key participative role in the future, “to be” development efforts; recommend efficiencies in reporting and processes that could include, but not limited to, reporting cadence, data capture, data presentation, process modification, technology enhancements, efficiency measurements, etc., Collaborate with CX leadership to determine areas of upstream and/or downstream impact that may cause variances in reporting or processes. Provide verbatim commentary on data to identify trends, positive or negative, along with evidentiary data supporting and/or explaining these trends including influence from collaborating departments within or outside of CX. Communicate reporting and process discrepancies to leadership and Training & QA to encourage internal problem-solving and overall alignment. Collaborate with reporting and/or process counterpart to ensure process and reporting alignment through the CX areas. Review processes on a regular and timely basis to determine whether they are up-to-date with internal Zelis and external industry standards. Develop a communication strategy and/or cadence to help inform the leading indicators of trends or potential issues by developing baseline measurements and identifying where there is a deviation. Ensure that all reporting complies with state and federally mandated legislation relevant to our business (e.g., HIPAA and other data protection requirements). Collaboration to ensure that any needed learning resources are properly generated and that potential reporting changes align with QA conditions while also compiling data to inform associate performance metrics to generate KPI measurements. Embrace an environment of continuous improvement and innovation within the CX area. Required Experience / Skills Bachelor’s Degree in Business, Statistics, Mathematics, Economics, Accounting or Finance or a related field. 2+ years of experience in data analysis, reporting or business intelligence. Advanced proficiency in Microsoft Excel, Microsoft Access, SQL, SmartSheet, Microsoft Access, Microsoft Visio, Lucidchart and other data and process capture tools. Ability to work with large data sets and analyze complex data. Excellent communication and presentation skills. Strong attention to detail and accuracy. Experience with data visualization tools such as PowerBI and SSRS leading to advanced charts, graphs and other visual data expressions. Understanding of statistical analysis and modeling. Knowledge of database design and data warehousing principles. Ability to work independently and to self-prioritize workload, meet deadlines, and adjust to unforeseen circumstances requiring an expedited response. Ability to collaborate and interact between teams; along adapting to varying management styles and approaches. Ability to understand the core roles & responsibilities of each department; and how individual departments interact with other areas and how they can each impact the others’ processes. Demonstrated acumen for summarizing data and providing commentary at a variety of levels including executive summaries. Experience in a fast-paced, deadline-driven environment while demonstrating superior organizational and time management skills. Strong command of spoken and written English. Experience working in agile development environments including JIRA. Ability to prioritize and manage multiple concurrent projects. Preferred Experience / Skills Experience in the healthcare technology industry and/or call center operations. Experience in a client services, client support, client experience and/or call center environment. Experience with data visualization tool, Tableau. WORK ENVIRONMENT A standard work week exists but with the understanding that additional time/effort outside of the usual parameters can/will occur based upon the overall needs of the integration, where deadlines exist and when necessary due to the needs of the integration team. A standard business environment exists with moderate noise levels. Ability to sit for extended periods of time. Ability to work US east coast hours consistently preferred. Or ensure an adequate level of “overlap” time to properly promote collaboration and team cohesion. Demonstrate adherence to al Zelis’ workspace privacy guidelines and requirements. Other Embody Culture and Values Benefits/Perks The well-being of Zelis associates is essential: Industry leading Healthcare Caregiving benefits Family Forming & Reproductive Health Benefits And more! Access to Mental Well-being Resources Savings & Investments (401K) Paid Holidays and PTO Educational Resources Giving programs Opportunities to network and connect Discounts on products and services Zelis is modernizing the healthcare financial experience by providing a connected platform that bridges the gaps and aligns interests across payers, providers, and healthcare consumers. This platform serves more than 750 payers, including the top 5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, and millions of healthcare providers and consumers. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients. Commitment to Diversity, Equity, Inclusion, and Belonging At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations. We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work. We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day. Equal Employment Opportunity Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We encourage members of traditionally underrepresented communities to apply, even if you do not believe you 100% fit the qualifications of the position, including women, LGBTQIA people, people of color, and people with disabilities. Accessibility Support We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email TalentAcquisition@zelis.com. SCAM ALERT: There is an active nationwide employment scam which is now using Zelis to garner personal information or financial scams. This site is secure, and any applications made here are with our legitimate partner. If you’re contacted by a Zelis Recruiter, please ensure whomever is contacting you truly represents Zelis Healthcare. We will never asked for the exchange of any money or credit card details during the recruitment process. Please be aware of any suspicious email activity from people who could be pretending to be recruiters or senior professionals at Zelis. Show more Show less

About Unified Infotech is a 14+ yrs highly reputed digital transformation and custom software development company with offices in New York and India. With a keen focus on creating impactful, scalable solutions, we empower businesses across industries to accelerate their growth through technology. Our team of passionate experts blends creativity, technical prowess, and deep industry knowledge to develop cutting-edge software, mobile apps, and web solutions that drive success. The Role We’re looking for a Senior UX/UI Designer to lead the experience design of diverse digital platforms, from enterprise-grade softwares, custom SaaS products , mobile applications, web portals, to sleek marketing websites to. This is a role for a systems thinker with strong IA skills, aesthetic sensibility, and user empathy. You will lead the end-to-end product design process while collaborating across product, engineering, and strategy teams to deliver interfaces that are both intuitive and impactful. What You’ll Do Lead the full design lifecycle —from discovery and research to UX strategy, UI execution, and final delivery. Create intuitive, inclusive, and scalable user experiences that align with both user goals and business objectives. Design wireframes, prototypes, and high-fidelity UI for web and mobile platforms that are functional, elegant, and accessible. Define and organize complex information systems into simple, usable flows—applying strong IA principles to structure platforms, content, and interactions. Conduct user research, heuristic evaluations, and usability testing to inform design decisions and validate outcomes. Collaborate with cross-functional teams —PMs, engineers, analysts, and stakeholders—to shape and execute design strategy. Drive the evolution of design systems and UI libraries to ensure consistency and scalability across platforms. Champion UX best practices across the organization, helping instill a strong product thinking and design culture. Mentor junior designers , provide feedback, and participate in design reviews to elevate the team’s output. Stay on top of emerging UX trends, accessibility standards, and design methodologies . What We’re Looking For User Experience Design Expertise 6–8 years of experience designing responsive web and mobile experiences. Strong grasp of user-centered design (UCD) and ability to map user intent to seamless flows. Experience with persona development, journey mapping, user flows, and prototyping. A portfolio that demonstrates end-to-end UX process thinking , not just polished visuals. Information Architecture Strength Proficiency in structuring complex content and user journeys into clear and usable workflows. Experience with site maps, navigation systems, taxonomies, and labeling strategies. Familiarity with IA methodologies like card sorting, tree testing, content audits, and task flow analysis. Ability to simplify enterprise-level systems using layout hierarchy, chunking, and interactive storytelling. Collaboration & Execution Experience working in Agile/Scrum environments. Strong communicator who can articulate design rationale, system logic, and usability trade-offs to cross-functional teams. Ability to balance user needs with business goals and technical constraints. Tools & Technical Awareness Mastery of Figma (our primary tool), and proficiency in Adobe XD, Sketch, or similar. Comfort with IA and collaboration tools like Miro, Lucidchart, Whimsical, or FigJam. Experience using usability testing platforms like Maze, Useberry, or Optimal Workshop. Working knowledge of HTML/CSS/JS and accessibility (WCAG 2.1+ compliance awareness). Bonus Points If You Have Experience designing for complex SaaS platforms or workflow-intensive enterprise systems. Exposure to behavioral psychology, service design, or content strategy practices. Familiarity with design systems like Material, IBM Carbon, or custom UI libraries. Show more Show less

Overview Of 66degrees 66degrees is a leading consulting and professional services company specializing in developing AI-focused, data-led solutions leveraging the latest advancements in cloud technology. With our unmatched engineering capabilities and vast industry experience, we help the world's leading brands transform their business challenges into opportunities and shape the future of work. At 66degrees, we believe in embracing the challenge and winning together. These values not only guide us in achieving our goals as a company but also for our people. We are dedicated to creating a significant impact for our employees by fostering a culture that sparks innovation and supports professional and personal growth along the way. Overview Of Role We are seeking a detail-oriented and strategic Business Analyst to join our dynamic team. In this role, you will serve as the vital link between business objectives and technology solutions, helping clients translate complex needs into actionable requirements. You will collaborate closely with stakeholders, delivery teams, and subject matter experts to drive project success and ensure the delivery of high-value, cloud-based AI and data-driven solutions. Responsibilities Requirements Gathering & Analysis: Collaborate with stakeholders to elicit, analyze, and document business requirements. Translate business needs into clear, concise, and actionable user stories and functional specifications. Conduct gap analysis to identify areas of improvement or opportunity in existing processes or systems. Facilitate workshops, interviews, and observations to gather insights from cross-functional teams. Stakeholder Engagement: Build strong relationships with clients, project teams, and internal stakeholders. Act as a trusted advisor by understanding client goals and aligning solutions accordingly. Ensure all stakeholders have a shared understanding of business goals and technical scope. Solution Design & Validation: Collaborate with architects, developers, and designers to ensure solutions meet business needs. Assist in designing end-to-end solutions that align with strategic objectives. Validate and test proposed solutions through user acceptance testing and feedback loops. Project Support & Documentation: Support the project lifecycle from initiation through deployment and change management. Create detailed documentation including process flows, wireframes, use cases, and training materials. Monitor solution performance and support change requests post-implementation. Process Improvement: Identify inefficiencies in current processes and recommend data-driven solutions. Champion best practices in business analysis and contribute to organizational knowledge sharing. Promote a culture of continuous improvement and innovation Qualifications Bachelor’s degree in Business, Information Systems, Computer Science, or a related field. 3+ years of experience in a Business Analyst or related role in a technology-driven environment. Proven experience working on agile software development projects. Strong analytical thinking, problem-solving, and decision-making skills. Excellent communication and interpersonal skills, with the ability to translate technical concepts for non-technical audiences. Proficiency in tools such as Jira, Confluence, Lucidchart, and Microsoft Office Suite. Familiarity with cloud platforms (e.g., Google Cloud, AWS, Azure) and data/AI solutions is a plus. Relevant certifications such as CBAP, CCBA, PMI-PBA, or Agile BA certifications are highly desirable. 66degrees is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, religion, sex, gender, gender identity, national origin, age, weight, height, marital status, sexual orientation, veteran status, disability status or other legally protected class. Show more Show less

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL We believe that our employees are the key to our success We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do Join us in our mission to shape the future of global logistics As we continue growing at a fast pace, will you Dare to Grow with us YOUR ROLE We are looking for a highly motivated and experienced Digital and Data Solutions Developer to join our dynamic team Who will be supporting the Global Development Factory Manager by developing Digital and Data solutions, working with the Product Owner, Business lines, and other CEVA IT team members to deliver the solution that has been promised to the customer Subject matter expert, responsible for identifying and recommending continuous improvement suggestions to the IT Domain Manager to ensure the direction of the product remains viable for the business Models and acts in accordance with our guiding principles and core values This role is open in Madrid (Spain), and Mumbai (India) WHAT ARE YOU GOING TO DO Own the responsibility of ensuring delivery of the solutions as defined by the Development Factory Manager Work with the Solution Lead, architects, the product teams, and the internal/external customers Actively review progress during project stage gate reviews and provide input as needed Participate and contribute towards all SDLC stages Drive various activities as assigned during the implementation of new solutions as assigned Proactively works with the Product Owner and internal or external customers, to ensure the UAT (User Acceptance Test) is planned, staffed, and successfully executed Produces systems training materials as appropriate in compliance with CEVA standards Provide systems training Support post-launch activities as needed Actively provide continuous improvement recommendations for the application to Solutions Lead or other IT Management as appropriate to ensure the solution remains viable for CEVAs ever-changing business climate Provide mentoring and guidance to develop other team members, including training and knowledge transfer Perform other duties as assigned WHAT ARE WE LOOKING FOR Business acumen and solid understanding of logistics technologies 5+ years of experience working as a Developer within a software development team Proficiency in MS Project, Word, Excel, Lucid Chart, etc-, Strong knowledge of Agile methodology Able to translate technical terms to operational teams and vice versa Able to perform technical analysis and produce effective business requirements documentation, Enabling troubleshooting on software and capable of delivering written and graphical work products and presentation materials Ability to effectively communicate with all project stakeholders on a regular basis, and present technology solutions to internal / external customers Self-motivated, team player, with a positive and professional attitude Capable of interfacing effectively with customers or others associated with the project or assignment May be required to provide on-call support or to work abnormal hours Fluent in English, fluency in the local language is a plus Expertise in analyzing data in multiple formats and the ability to read JSON and XML structures Ability to query data using SQL Advanced query-writing skills are desirable Preferred knowledge or experience in PM (project management) tools Technical Skills: Core Java (JDK 8 and above), Spring Boot Micro Services & Design patterns Rest API Experience with Event Driven architecture (e g- KAFKA) Elastic, Cassandra, SQL GIT, Jenkins, Junit, Kubernetes WHAT DO WE HAVE TO OFFER With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey You have access to the CEVA academy for trainings You receive healthcare benefits, reimbursement of the transportation card (50%) and meal vouchers for each working day We are a team in every sense, and we support each other and work collaboratively to achieve our goals together It is our goal that you will be compensated for your hard work and commitment, so if youd like to work for one of the top Logistics providers in the world then lets work together to help you find your new role ABOUT TOMORROW We value your professional and personal growth Thats why we share plenty of career opportunities for you to thrive within CEVA This role can be the first step on your career path with us You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path Join CEVA for a challenging and rewarding career As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation

Strong understanding of networking protocols, including TCP/IP, BGP, OSPF, and others. Expert in data center network architecture Experience with virtualization and containerization technologies. Proficient in technical documentation and using design tools (Visio, Lucidchart). Hands-on experience with packet capture and analysis tools. Experience with network testing tools and methodologies (e.g., Wireshark, Iperf, NetFlow) Experience with automation tools and scripting (e.g., Python, Ansible). Primary Skills Familiarity with virtualization and cloud networking (AWS, Azure, Openstack) NetConf/Yang, GRPC, and Openflow protocols Knowledge of containers technologies(docker, kubernetes)

Jainam Broking Limited 7 hours ago Location Surat Department Product Development - JBL Employment Type Permanent Applications Received 1 Closes On 28 Jun, 2025 Key Responsibilities Collaborate with business stakeholders, product owners, and technical teams to gather, analyze, and document business and system requirements. Translate business needs into BRDs, FRDs, use cases, user stories, and process flows. Conduct gap analysis, feasibility studies, and impact assessments for new initiatives or changes in existing systems. Work closely with developers and QA teams to ensure requirements are understood and implemented accurately. Participate in and sometimes lead requirement workshops, sprint planning, UAT planning, and post-implementation reviews. Develop and maintain detailed process documentation, ensuring compliance with SDLC and agile practices. Use SQL queries to extract, analyze, and validate data as part of business analysis and testing. Understand and document API endpoints, request/response formats, and coordinate integration activities with developers. Stay updated on capital market trends, regulatory changes, and best practices in financial services. Required Skills & Qualifications Bachelor’s degree in Finance, Business, Computer Science, or a related field. 2–3 years of relevant experience as a Business Analyst, ideally in Capital Markets, Investment Banking, or Financial Services. Exposure to stock/share market operations, trading platforms, or market data providers. Knowledge of Trade lifecycle. Proficient in drafting BRDs, FRDs, user stories, and wireframes/process diagrams using tools like MS Office, Lucidchart, or Visio. Sound understanding of SDLC methodologies (Agile/Scrum/Waterfall). Hands-on experience with SQL for data extraction, validation, and analysis. Basic to intermediate knowledge of REST/SOAP APIs, JSON/XML structures, and API testing tools like Postman. Excellent verbal and written communication skills with strong stakeholder management abilities. Strong analytical, problem-solving, and organizational skills. Show more Show less

Hello, FCM part of FTCG is one of the world’s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM’s flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalised business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM delivers the best market-wide rates, unique added-value benefits, and exclusive solutions. Winner of the World's Leading Travel Management Company Award at the WTM for nine consecutive years (2019-2011), FCM is constantly transforming the business of travel through its empowered and accountable people who deliver 24/7 service and are available online and offline. FCM has won the coveted Great Place to Work certification for the fifth time ! FCM Travel India is one of India’s Top 100 Great Mid-size Workplaces 2024 and the Best in Professional Services. A leader in the travel tech space, FCM has proprietary client solutions. FCM provides specialist services via FCM Consulting and FCM Meetings & Events. Day in the life: We are looking for an experienced Senior Business Analyst with expertise in UiPath to join our Digital Center of Excellence (COE). The ideal candidate willhave strong experience in process analysis, automation strategy, and stakeholder management to deliver impactful automation solutions. This position requiresa deep understanding of UiPath capabilities and a proven ability to drive automation initiatives from inception to deployment You'll be perfect for the role if you have: Process Analysis and Documentation: Collaborate with business stakeholders to identify, analyze, and prioritize automation opportunities. Conduct detailed process assessments, documenting current-state workflows, pain points, and areas for improvement. Design future-state process maps and RPA solutions using UiPath’s capabilities. Requirements Gathering and Solution Design: Elicit and document business requirements, functional specifications, and acceptance criteria for automation projects. Work closely with technical teams to design scalable and efficient automation solutions. Ensure alignment between business needs and UiPath platform features. Project Delivery: Act as the primary liaison between business teams and RPA developers throughout the project lifecycle. Coordinate User Acceptance Testing (UAT) and support deployment activities. Monitor and report on project progress, addressing issues promptly to ensure timely delivery. Governance and Best Practices: Assist in developing and adhering to RPA governance frameworks, standards, and best practices. Contribute to the COE knowledge base by creating and maintaining documentation, templates, and guidelines. Champion continuous improvement initiatives to optimize automation processes and outcomes. Stakeholder Engagement: Build strong relationships with business units to promote RPA adoption and innovation. Conduct training and workshops to educate stakeholders on automation capabilities and best practices. Required Qualifications Experience: Minimum 5+ years as a Business Analyst. At least 3 years in RPA and UiPath implementations. Education: Bachelor’s degree in Business, Computer Science, or a related field. Certifications: UiPath Business Analyst or RPA Developer certifications (preferred). Skills and Competencies: Strong analytical skills with a proven track record in process optimization. In-depth knowledge of UiPath Studio, Orchestrator, and other UiPath tools. Proficiency in documenting workflows using tools like Microsoft Visio, Lucidchart, or equivalent. Excellent communication and presentation skills, able to engage both technical and non-technical stakeholders. Familiarity with Agile methodologies and tools (e.g., Jira, Confluence). Experience in ROI calculation and benefit realization for automation projects. Preferred Skills: Experience in developing Process Design Documents (PDD) and Solution Design Documents (SDD). Exposure to AI and machine learning integrations within RPA projects. Knowledge of change management principles to support organizational transformation Work Perks! - What’s in it for you: FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm. You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world. Market Aligned remuneration structure and a highly competitive salary Fun and Energetic culture : At the heart of everything we do at FCM is a desire to have fun and be yourself Work life Balance : We believe in “No Leave = No Life” So have your own travel adventures with paid annual leave Great place to work - Recognized as a top workplace for 5 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people. Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : You'll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally. Reward & Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service. We value you... Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you. Who We Are... Since our beginning, our vision has always been to open up the world for those who want to see. As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties). We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future. We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities. Irreverence. Ownership. Egalitarianism Show more Show less

Job Description Strong understanding of networking protocols, including TCP/IP, BGP, OSPF, and others. Expert in data center network architecture Experience with virtualization and containerization technologies. Proficient in technical documentation and using design tools (Visio, Lucidchart). Hands-on experience with packet capture and analysis tools. Experience with network testing tools and methodologies (e.g., Wireshark, Iperf, NetFlow) Experience with automation tools and scripting (e.g., Python, Ansible). Primary Skills Familiarity with virtualization and cloud networking (AWS, Azure, Openstack) NetConf/Yang, GRPC, and Openflow protocols Knowledge of containers technologies(docker, kubernetes)

Job no: 526732 Brand: Product and Technology Work type: Full time Location: Noida, India Categories: Information & Technology Hello, FCM part of FTCG is one of the world’s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM’s flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalised business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM delivers the best market-wide rates, unique added-value benefits, and exclusive solutions. Winner of the World's Leading Travel Management Company Award at the WTM for nine consecutive years (2019-2011), FCM is constantly transforming the business of travel through its empowered and accountable people who deliver 24/7 service and are available online and offline. FCM has won the coveted Great Place to Work certification for the fifth time ! FCM Travel India is one of India’s Top 100 Great Mid-size Workplaces 2024 and the Best in Professional Services. A leader in the travel tech space, FCM has proprietary client solutions. FCM provides specialist services via FCM Consulting and FCM Meetings & Events. Day in the life: We are looking for an experienced Senior Business Analyst with expertise in UiPath to join our Digital Center of Excellence (COE). The ideal candidate willhave strong experience in process analysis, automation strategy, and stakeholder management to deliver impactful automation solutions. This position requiresa deep understanding of UiPath capabilities and a proven ability to drive automation initiatives from inception to deployment You'll be perfect for the role if you have: Process Analysis and Documentation: Collaborate with business stakeholders to identify, analyze, and prioritize automation opportunities. Conduct detailed process assessments, documenting current-state workflows, pain points, and areas for improvement. Design future-state process maps and RPA solutions using UiPath’s capabilities. Requirements Gathering and Solution Design: Elicit and document business requirements, functional specifications, and acceptance criteria for automation projects. Work closely with technical teams to design scalable and efficient automation solutions. Ensure alignment between business needs and UiPath platform features. Project Delivery: Act as the primary liaison between business teams and RPA developers throughout the project lifecycle. Coordinate User Acceptance Testing (UAT) and support deployment activities. Monitor and report on project progress, addressing issues promptly to ensure timely delivery. Governance and Best Practices: Assist in developing and adhering to RPA governance frameworks, standards, and best practices. Contribute to the COE knowledge base by creating and maintaining documentation, templates, and guidelines. Champion continuous improvement initiatives to optimize automation processes and outcomes. Stakeholder Engagement: Build strong relationships with business units to promote RPA adoption and innovation. Conduct training and workshops to educate stakeholders on automation capabilities and best practices. Required Qualifications Experience: Minimum 5+ years as a Business Analyst. At least 3 years in RPA and UiPath implementations. Education: Bachelor’s degree in Business, Computer Science, or a related field. Certifications: UiPath Business Analyst or RPA Developer certifications (preferred). Skills and Competencies: Strong analytical skills with a proven track record in process optimization. In-depth knowledge of UiPath Studio, Orchestrator, and other UiPath tools. Proficiency in documenting workflows using tools like Microsoft Visio, Lucidchart, or equivalent. Excellent communication and presentation skills, able to engage both technical and non-technical stakeholders. Familiarity with Agile methodologies and tools (e.g., Jira, Confluence). Experience in ROI calculation and benefit realization for automation projects. Preferred Skills: Experience in developing Process Design Documents (PDD) and Solution Design Documents (SDD). Exposure to AI and machine learning integrations within RPA projects. Knowledge of change management principles to support organizational transformation Work Perks! - What’s in it for you: FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm. You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world. Market Aligned remuneration structure and a highly competitive salary Fun and Energetic culture : At the heart of everything we do at FCM is a desire to have fun and be yourself Work life Balance : We believe in “No Leave = No Life” So have your own travel adventures with paid annual leave Great place to work - Recognized as a top workplace for 5 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people. Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : You'll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally. Reward & Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service. We value you... Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you. Who we are... Since our beginning, our vision has always been to open up the world for those who want to see. As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties). We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future. We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities. Irreverence. Ownership. Egalitarianism Applications close: 31 Jul 2025 India Standard Time