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1.0 - 5.0 years
3 - 6 Lacs
Pune
Work from Office
Greetings from KVC CONSULTANTS LTD HIRING FOR LEADING ITES MNCs - INTERNATIONAL Voice / Non-Voice / Blended in Pune Job Description: NOTE:- NEED EXCELLENT ENGLISH COMMUNICATION NEED IMMEDIATE JOINERS NEED MINIMUM 6 MONTHS OF EXPERIENCE PROCESS- -1 International Voice Process (HINJEWADI) US Telecom Process ELIGIBLE-- GRADUATES with good communication skills SALARY UPTO RS 5.75 LPA 5 DAYS WORKING-- 2 WEEK OFFS Both WAY CAB AVAILABLE ROTATIONAL SHIFTS International Non -Voice Process (CHAT) (HINJEWADI) US Telecom Process ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 4.8 LPA 5 DAYS WORKING 2 WEEK OFFS BOTH WAY CAB AVAILABLE ROTATIONAL SHIFTS International backend Process cum Customer support (HINJEWADI) Utility process ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 4.8 LPA 5 DAYS WORKING-- 2 WEEK OFFS Both WAY CAB AVAILABLE ROTATIONAL SHIFTS International Voice Process(Viman Nagar ) Insurance process ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 6.25 LPA 5 DAYS WORKING- 2 WEEK OFFS ONE WAY CAB AVAILABLE +TA +PF /ROTATIONAL SHIFTS International Non-voice / Blended Process(Viman Nagar ) Car Rental process NEED EXCELLENT COMMUNICATION ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 4.5 LPA 5 DAYS WORKING 2 WEEK OFFS ONE WAY CAB AVAILABLE +TA +PF /ROTATIONAL SHIFTS International Voice Process(Magarpatta ) Insurance process NEED EXCELLENT COMMUNICATION ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 6.5 LPA 5 DAYS WORKING 2 WEEK OFFS BOTH WAY CAB AVAILABLE /ROTATIONAL SHIFTS ----------------------------------------------------------------------------------------------------------------------------------- Schedule your interview kindly call or drop your resume on the given numbers AREESHA 9628373763 DIVYA 9821182650 VANSHIKA 9628373762 YAGYANSHI 9821182648 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING
Posted 3 weeks ago
1.0 - 5.0 years
4 - 6 Lacs
Bengaluru
Work from Office
Greetings from KVC CONSULTANTS LTD HIRING FOR LEADING ITES MNCs - INTERNATIONAL VOICE in Bangalore Location. NOTE:- NEED EXCELLENT ENGLISH COMMUNICATION NEED IMMEDIATE JOINERS FRESHERS ALSO ELIGIBLE VIRTUAL & PHYSICAL INTERVIEW OPTION Job Description: -- International Voice Process LARGEST ITES MNC IN INDIA AND TOP 200 IN WORLD - ELIGIBLE-- GRADUATES/UNDERGRADUATES MINIMUM 1 YEAR OF EXPERIENCE REQUIRED SALARY UPTO RS 4.5 LPA- Rs 6 LPA 5 DAYS WORKING- /// 2 WEEK OFFS / ROTATIONAL SHIFTS ONE WAY CAB AVAILABLE +TA +PF -------------------------------------------------------------------------------------- International Voice Process (BANGALORE, ELECTRONIC CITY) LARGEST INFORMATION TECHNOLOGY SERVICES CO IN INDIA WITH PRESENCE IN BPO. ELIGIBLE-- GRADUATES MINIMUM 6 MONTHS EXPERIENCE REQUIRED SALARY UPTO RS 3.9 LPA-5.75 LPA 5 DAYS WORKING-- 2 WEEK OFFS / ROTATIONAL SHIFTS Both WAY CAB AVAILABLE ------------------------------------------------------------------------------------------------------------------------------------------------ ROLES AND RESPONSIBILITIES Customer Interaction: Engage with customers over chat and voice to provide support, answer queries, and resolve issues in a professional and courteous manner. Address customer concerns and provide relevant solutions, ensuring satisfaction. Issue Resolution: Identify customer problems or concerns and offer timely and effective solutions. Escalate complex issues to higher-level support teams when necessary while ensuring the customer is informed. Performance Metrics: Meet or exceed performance metrics such as Average Handling Time (AHT), Customer Satisfaction (CSAT). Continuously work towards improving personal and team performance through self-assessment and feedback. Handling Difficult Situations: Remain calm and professional when dealing with upset or irate customers, working towards de-escalating conflicts and resolving concerns. Offer empathetic solutions, ensuring a positive customer experience despite challenges. ----------------------------------------------------------------------------------------------------------------------------------------------------- " Note:- T his is a WFO Profile and Candidate should be comfortable working for Bangalore at the company office . DM / WA / CALL ---Schedule your interview kindly call or drop your resume on the given numbers AND write - Bangalore WITH YOUR RESUME . HR AREESHA 9628373763 HR DIVYA 9821182650 HR Vanshika 9628373762 HR YAGYANSHI 9821182648 HR SIYA 7565006262 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING
Posted 4 weeks ago
0.0 - 5.0 years
3 - 5 Lacs
Pune, Bengaluru
Work from Office
Greetings from KVC CONSULTANTS LTD. HIRING FOR LEADING MNCs Candidates residing in Pune and Bangalore may apply for the same & outstation candidates need to relocate to Pune/Bengaluru . NOTE:- NEED IMMEDIATE JOINERS ONLY NEED EXCELLENT ENGLISH COMMUNICATION ANY ENGLISH COMMUNICATION COURSE FOR FRESHER'S WOULD BE PREFFERED FOR EXPERIENCED CANDIDATES NEED INTERNATIONAL EXPERIENCE ONLY Job Description Location :- Hinjewadi Phase - 2 Process -- INTERNATIONAL Customer Support Voice Eligibility:- Graduates Freshers and Exp both can apply Salary :- Rs 4.5 LPA to 5.75 LPA Working Days : -5 days working with Cab facility . ROLES AND RESPONSIBILITIES Customer Interaction : Engage with customers over phone calls to provide support, answer queries, and resolve issues in a professional and courteous manner. Address customer concerns and provide relevant solutions, ensuring satisfaction. Issue Resolution : Identify customer problems or concerns and offer timely and effective solutions. Escalate complex issues to higher-level support teams when necessary while ensuring the customer is informed. Quality Assurance Compliance : Maintain high-quality standards in communication, ensuring accuracy, clarity, and professionalism in every call. Ensure calls meet internal quality and performance metrics (such as First Call Resolution, Customer Satisfaction, etc.). Performance Metrics : Meet or exceed performance metrics such as Average Handling Time (AHT), Customer Satisfaction (CSAT), and First Call Resolution (FCR). Continuously work towards improving personal and team performance through self-assessment and feedback. Handling Difficult Situations : Remain calm and professional when dealing with upset or irate customers, working towards de-escalating conflicts and resolving concerns. Offer empathetic solutions, ensuring a positive customer experience despite challenges. Customer Relationship Building : Build and maintain positive relationships with customers by providing exceptional service, leading to higher customer loyalty and retention. FOR THE INITIAL SCREENING ROUND --- PLS CALL ANY OF THE BELOW NUMBERS- or WhatsApp with resume and profile interested & location . YAGYANSHI - 9821182648 Siya -- 7565006262 Divya -- 9821182650 Areesha- 9628373763 Vanshika- 9628373762 Laiba 9654201996 KVC CONSULTANTS LTD NO PLACEMENT CHARGES #HIRING #voice #bpo #customerservice #pune #international #magarpatta #cse
Posted 1 month ago
0.0 - 5.0 years
2 - 6 Lacs
Pune, Bengaluru
Work from Office
Greetings from KVC CONSULTANTS LTD. HIRING FOR LEADING MNCs Candidates residing in Pune ,Bangalore may apply for the same & outstation candidates need to relocate to Pune & Bengaluru . NOTE:- NEED IMMEDIATE JOINERS ONLY NEED EXCELLENT ENGLISH COMMUNICATION NEED ATLEAT 6 MONTHS OF EXPERIENCE ANY ENGLISH COMMUNICATION COURSE FOR FRESHER'S WOULD BE PREFFERED FOR EXPERIENCED CANDIDATES NEED INTERNATIONAL EXPERIENCE ONLY Job Description Location :- PUNE - HINJEWADI PHASE Eligibility:- UGs/Graduates Freshers and Exp both can apply Salary :- Rs 3.00 LPA to 6.5 LPA Working Days : - 5 days working with Cab facility . Location :- BANGALORE - Electronic city For Bangalore max package is Rs. 5.75 LPA Process -- INTERNATIONAL Customer Support Voice/Non Voice NOTE :- Undergraduate Fresher's are eligible with excellent Comms ROLES AND RESPONSIBILITIES Customer Interaction : Engage with customers over phone calls to provide support, answer queries, and resolve issues in a professional and courteous manner. Address customer concerns and provide relevant solutions, ensuring satisfaction. Issue Resolution : Identify customer problems or concerns and offer timely and effective solutions. Escalate complex issues to higher-level support teams when necessary while ensuring the customer is informed. Quality Assurance Compliance : Maintain high-quality standards in communication, ensuring accuracy, clarity, and professionalism in every call. Ensure calls meet internal quality and performance metrics (such as First Call Resolution, Customer Satisfaction, etc.). Performance Metrics : Meet or exceed performance metrics such as Average Handling Time (AHT), Customer Satisfaction (CSAT), and First Call Resolution (FCR). Continuously work towards improving personal and team performance through self-assessment and feedback. Handling Difficult Situations : Remain calm and professional when dealing with upset or irate customers, working towards de-escalating conflicts and resolving concerns. Offer empathetic solutions, ensuring a positive customer experience despite challenges. Customer Relationship Building : Build and maintain positive relationships with customers by providing exceptional service, leading to higher customer loyalty and retention. " Note:- This is a WFO Profile and Candidate should be comfortable working for the same . DM / WA / CALL ---Schedule your interview kindly call or drop your resume on the given numbers AND write - PUNE CS OR BANGALORE CS WITH YOUR RESUME . HR DIVYA 9821182650 HR AREESHA 9628373763 HR VANSHIKA 9628373762 HR SIYA 7565006262 KVC CONSULTANTS LTD NO PLACEMENT CHARGES #HIRING #voice #bpo #customerservice #pune #international #magarpatta #cse
Posted 1 month ago
0.0 - 5.0 years
2 - 6 Lacs
Pune, Bengaluru
Work from Office
Greetings from KVC CONSULTANTS LTD. HIRING FOR LEADING MNCs Candidates residing in Pune and Bangalore may apply for the same & outstation candidates need to relocate to Pune/Bengaluru . NOTE:- NEED IMMEDIATE JOINERS ONLY NEED EXCELLENT ENGLISH COMMUNICATION ANY ENGLISH COMMUNICATION COURSE FOR FRESHER'S WOULD BE PREFFERED FOR EXPERIENCED CANDIDATES NEED INTERNATIONAL EXPERIENCE ONLY Job Description Location :- Hinjewadi Phase - 2, Electronic City Process -- INTERNATIONAL Customer Support Voice Eligibility:- Graduates Freshers and Exp both can apply Salary :- Rs 4.5 LPA to 6.50 LPA Working Days : -5 days working with Cab facility . ## FRESHERS ELIGIBLE -- SALARY -- Rs 2.77 to 3 LPA ROLES AND RESPONSIBILITIES Customer Interaction : Engage with customers over phone calls to provide support, answer queries, and resolve issues in a professional and courteous manner. Address customer concerns and provide relevant solutions, ensuring satisfaction. Issue Resolution : Identify customer problems or concerns and offer timely and effective solutions. Escalate complex issues to higher-level support teams when necessary while ensuring the customer is informed. Quality Assurance Compliance : Maintain high-quality standards in communication, ensuring accuracy, clarity, and professionalism in every call. Ensure calls meet internal quality and performance metrics (such as First Call Resolution, Customer Satisfaction, etc.). Performance Metrics : Meet or exceed performance metrics such as Average Handling Time (AHT), Customer Satisfaction (CSAT), and First Call Resolution (FCR). Continuously work towards improving personal and team performance through self-assessment and feedback. Handling Difficult Situations : Remain calm and professional when dealing with upset or irate customers, working towards de-escalating conflicts and resolving concerns. Offer empathetic solutions, ensuring a positive customer experience despite challenges. Customer Relationship Building : Build and maintain positive relationships with customers by providing exceptional service, leading to higher customer loyalty and retention. FOR THE INITIAL SCREENING ROUND --- PLS CALL ANY OF THE BELOW NUMBERS- or WhatsApp with resume and profile interested & location . Yagvanshi -- 9821182648 Vanshika- 9628373762 Areesha- 9628373763 Divya -- 9821182650 Laiba --9654201996 Siya -- 7565006262 KVC CONSULTANTS LTD NO PLACEMENT CHARGES
Posted 1 month ago
1.0 - 5.0 years
5 - 6 Lacs
Pune
Work from Office
Greetings from KVC CONSULTANTS LTD. HIRING FOR LEADING ITES MNCs - INT Voice / Blended in Pune Location JOB DESCRIPTION Biggest MNC in India--Magarpatta location Notes :- Need Excellent English Communication Need Immediate Joiners UGs Freshers Can go with excellent communication (Viman Nagar ) International Voice Process ELIGIBLE-- GRADUATES /UGs Min 1 yr International Exp SALARY UPTO RS 6.5 LPA 5 DAYS WORKING-- 2 WEEK OFFS CABS AVAILABLE/ROTATIONAL SHIFTS International Blended Process ELIGIBLE-- GRADUATES /UGs Min 1 yr International Exp SALARY UPTO RS 6.5 LPA 5 DAYS WORKING-- 2 WEEK OFFS CABS AVAILABLE/ROTATIONAL SHIFTS Notes :- Other Location in Pune that is Hinjewadi /Viman Nagar/Yerwada is available For International Customer Service Salary Upto 5 Lpa Need Min 6 months Exp in International Process. ROLES AND RESPONSIBILITIES Customer Interaction : Engage with customers over chat and voice to provide support, answer queries, and resolve issues in a professional and courteous manner. Address customer concerns and provide relevant solutions, ensuring satisfaction. Issue Resolution : Identify customer problems or concerns and offer timely and effective solutions. Escalate complex issues to higher-level support teams when necessary while ensuring the customer is informed. Quality Assurance Compliance : Maintain high-quality standards in communication, ensuring accuracy, clarity, and professionalism in every call. Ensure meet internal quality and performance metrics Performance Metrics : Meet or exceed performance metrics such as Average Handling Time (AHT), Customer Satisfaction (CSAT). Continuously work towards improving personal and team performance through self-assessment and feedback. Handling Difficult Situations : Remain calm and professional when dealing with upset or irate customers, working towards de-escalating conflicts and resolving concerns. Offer empathetic solutions, ensuring a positive customer experience despite challenges. Customer Relationship Building : Build and maintain positive relationships with customers by providing exceptional service, leading to higher customer loyalty and retention. FOR THE INITIAL SCREENING ROUND --- PLS CALL ANY OF THE BELOW NUMBERS- or WhatsApp with resume and profile interested & location . Divya 9821182650 Areesha- 9628373763 Vanshika- 9628373762 Reba-9628373764 Thanks & Regards, Divya HR Team KVC CONSULTANTS LTD NO PLACEMENT CHARGES #HIRING #voice #bpo #customerservice #pune #international #magarpatta #cse
Posted 1 month ago
1.0 - 5.0 years
4 - 4 Lacs
Pune
Work from Office
Greetings from KVC CONSULTANTS LTD. HIRING FOR LEADING MNCs AT PUNE LOCATION NOTE:- NEED IMMEDIATE JOINERS ONLY NEED EXCELLENT ENGLISH COMMUNICATION FOR EXPERIENCED CANDIDATES NEED INTERNATIONAL EXPERIENCE ONLY Job Description Location :- Magarpatta Pune Process -- INTERNATIONAL Customer Support Non Voice Eligibility:- UGs/Graduates with Min 1 Year exp in int customer service Salary :- Upto Rs 4.5 LPA Working Days : -5 days working with Cab facility . ROLES AND RESPONSIBILITIES Customer Interaction : Engage with customers over chat and mails to provide support, answer queries, and resolve issues in a professional and courteous manner. Address customer concerns and provide relevant solutions, ensuring satisfaction. Issue Resolution : Identify customer problems or concerns and offer timely and effective solutions. Escalate complex issues to higher-level support teams when necessary while ensuring the customer is informed. Quality Assurance Compliance : Maintain high-quality standards in communication, ensuring accuracy, clarity, and professionalism in every call. Ensure calls meet internal quality and performance metrics (such as First Call Resolution, Customer Satisfaction, etc.). Performance Metrics : Meet or exceed performance metrics such as Average Handling Time (AHT), Customer Satisfaction (CSAT). Continuously work towards improving personal and team performance through self-assessment and feedback. Handling Difficult Situations : Remain calm and professional when dealing with upset or irate customers, working towards de-escalating conflicts and resolving concerns. Offer empathetic solutions, ensuring a positive customer experience despite challenges. Customer Relationship Building : Build and maintain positive relationships with customers by providing exceptional service, leading to higher customer loyalty and retention. FOR THE INITIAL SCREENING ROUND --- PLS CALL ANY OF THE BELOW NUMBERS- or WhatsApp with resume and profile interested & location . Divya -- 9821182650 Areesha- 9628373763 Vanshika- 9628373762 Reba-9628373764 Thanks & Regards Divya HR Team KVC CONSULTANTS LTD NO PLACEMENT CHARGES #HIRING #Nonvoice #bpo #customerservice #pune #international #magarpatta #cse
Posted 2 months ago
1.0 - 5.0 years
5 - 6 Lacs
Pune
Work from Office
Greetings from KVC CONSULTANTS LTD. HIRING FOR LEADING ITES MNCs - INT Voice / Blended in Pune Location JOB DESCRIPTION Biggest MNC in India--Magarpatta location Notes :- Need Excellent English Communication Need Immediate Joiners International Voice Process ELIGIBLE-- GRADUATES /UGs Min 1 yr International Exp SALARY UPTO RS 6.5 LPA 5 DAYS WORKING-- 2 WEEK OFFS CABS AVAILABLE/ROTATIONAL SHIFTS International Blended Process ELIGIBLE-- GRADUATES /UGs Min 1 yr International Exp SALARY UPTO RS 6.5 LPA 5 DAYS WORKING-- 2 WEEK OFFS CABS AVAILABLE/ROTATIONAL SHIFTS Notes :- Other Location in Pune that is Hinjewadi /Viman Nagar/Yerwada is available For International Customer Service Salary Upto 5 Lpa Need Min 6 months Exp in International Process. ROLES AND RESPONSIBILITIES Customer Interaction : Engage with customers over chat and voice to provide support, answer queries, and resolve issues in a professional and courteous manner. Address customer concerns and provide relevant solutions, ensuring satisfaction. Issue Resolution : Identify customer problems or concerns and offer timely and effective solutions. Escalate complex issues to higher-level support teams when necessary while ensuring the customer is informed. Quality Assurance Compliance : Maintain high-quality standards in communication, ensuring accuracy, clarity, and professionalism in every call. Ensure meet internal quality and performance metrics Performance Metrics : Meet or exceed performance metrics such as Average Handling Time (AHT), Customer Satisfaction (CSAT). Continuously work towards improving personal and team performance through self-assessment and feedback. Handling Difficult Situations : Remain calm and professional when dealing with upset or irate customers, working towards de-escalating conflicts and resolving concerns. Offer empathetic solutions, ensuring a positive customer experience despite challenges. Customer Relationship Building : Build and maintain positive relationships with customers by providing exceptional service, leading to higher customer loyalty and retention. FOR THE INITIAL SCREENING ROUND --- PLS CALL ANY OF THE BELOW NUMBERS- or WhatsApp with resume and profile interested & location . Divya 9821182650 Areesha- 9628373763 Vanshika- 9628373762 Reba-9628373764 Thanks & Regards, Divya HR Team KVC CONSULTANTS LTD NO PLACEMENT CHARGES #HIRING #voice #bpo #customerservice #pune #international #magarpatta #cse
Posted 2 months ago
1.0 - 5.0 years
3 - 6 Lacs
Pune, Bengaluru
Work from Office
Greetings from KVC CONSULTANTS LTD. HIRING FOR LEADING ITES MNCs - INT Voice / Blended in Pune and Bangalore Location Candidates residing in Pune/Bangalore may apply for the same Job Description: Biggest MNC in India - Hinjewadi ( excellent English communication needed skills mandatory ) International voice process/Blended ELIGIBLE-- GRADUATES /UGs SALARY UPTO RS 4.9 LPA 5 DAYS WORKING-- 2 WEEK OFFS CABS AVAILABLE/ROTATIONAL SHIFTS Yerwada Location Salary Upto 4.3Lpa into International Customer Service Magarpatta Location Max Salary Upto 6.5Lpa International voice process/Blended (Viman Nagar) ELIGIBLE-- GRADUATES /UGs SALARY UPTO RS 6LPA 5 DAYS WORKING-- 2 WEEK OFFS CABS AVAILABLE/ROTATIONAL SHIFTS International voice process(Hinjewadi) ELIGIBLE-- GRADUATES WITH 1 YEAR OF INTERNATIONAL VOICE EXPERIENCE SALARY UPTO RS 5.75 LPA 5 DAYS WORKING-- 2 WEEK OFFS CABS AVAILABLE/ROTATIONAL SHIFTS ------------------------------------------------------------------------------------------------- - Leading ITES MNC in Electronic City- Bangalore INTERNATIONAL Customer Support Voice . ELIGIBLE-- GRADUATES WITH EXCELLENT ENGLISH NTERNATIONAL COMMUNICATION SKILLS SALARY UPTO RS 4.5 LPA 5 DAYS WORKING-- 2 WEEK OFFS CABS AVAILABLE/ROTATIONAL SHIFTS International voice process- ELIGIBLE-- GRADUATES WITH 1 YEAR OF INTERNATIONAL VOICE EXPERIENCE SALARY UPTO RS 5.75 LPA 5 DAYS WORKING-- 2 WEEK OFFS CABS AVAILABLE/ROTATIONAL SHIFTS -------------------------------------------------------------------------------------------------- FOR THE INITIAL SCREENING ROUND --- PLS CALL ANY OF THE BELOW NUMBERS- or WhatsApp with resume and profile interested & location . Divya 9821182650 Areesha- 9628373763 Vanshika- 9628373762 Reba-9628373764 Thanks & Regards, Divya HR Team KVC CONSULTANTS LTD NO PLACEMENT CHARGES #HIRING #voice #bpo #customerservice #pune #international #magarpatta #cse
Posted 2 months ago
1.0 - 5.0 years
3 - 5 Lacs
Nagpur, Pune, Gurugram
Work from Office
Greetings from KVC CONSULTANTS LTD. HIRING for INTERNATIONAL VOICE PROCESS @Pune Hinjwadi & Yerwada location. NOTE:- NEED IMMEDIATE JOINERS ONLY NEED EXCELLENT ENGLISH COMMUNICATION FOR EXPERIENCED CANDIDATES NEED INTERNATIONAL EXPERIENCE ONLY Job Description: 5 days working/US Voice Process SALARY STRUCTURE: Minimum 6 months exp req in International Voice 6 months and above---Up to 3.5 LPA 1 year and above-- Max 4LPA 18 months and above-- Max 5LPA Only immediate Joiners, NO notice period considerable Process -- INTERNATIONAL Customer Support Voice Eligibility:- Graduates Working Days : -5 days working with Cab facility . ROLES AND RESPONSIBILITIES Customer Interaction : Engage with customers over phone calls to provide support, answer queries, and resolve issues in a professional and courteous manner. Address customer concerns and provide relevant solutions, ensuring satisfaction. Issue Resolution : Identify customer problems or concerns and offer timely and effective solutions. Escalate complex issues to higher-level support teams when necessary while ensuring the customer is informed. Quality Assurance Compliance : Maintain high-quality standards in communication, ensuring accuracy, clarity, and professionalism in every call. Ensure calls meet internal quality and performance metrics (such as First Call Resolution, Customer Satisfaction, etc.). Performance Metrics : Meet or exceed performance metrics such as Average Handling Time (AHT), Customer Satisfaction (CSAT), and First Call Resolution (FCR). Continuously work towards improving personal and team performance through self-assessment and feedback. Handling Difficult Situations : Remain calm and professional when dealing with upset or irate customers, working towards de-escalating conflicts and resolving concerns. Offer empathetic solutions, ensuring a positive customer experience despite challenges. Customer Relationship Building : Build and maintain positive relationships with customers by providing exceptional service, leading to higher customer loyalty and retention. FOR THE INITIAL SCREENING ROUND --- PLS CALL ANY OF THE BELOW NUMBERS- or WhatsApp with resume and profile interested & location . Simran : 9821182647 Mahvish : 9628373766 Divya: 9821182650 KVC CONSULTANTS LTD NO PLACEMENT CHARGES #HIRING #voice #bpo #customerservice #pune #international #magarpatta #cse
Posted 2 months ago
1 - 5 years
2 - 5 Lacs
Pune, Bengaluru
Work from Office
Greetings from KVC CONSULTANTS LTD. HIRING FOR LEADING ITES MNCs - INT Voice / Blended in Pune/Bangalore -- Candidates residing in Pune/Bangalore may apply for the same Job Description: PROFILE 1- Biggest MNC in India - Hinjewadi ( excellent English communication needed skills mandatory ) International voice process/Blended ELIGIBLE-- GRADUATES /UGs SALARY UPTO RS 4.9 LPA 5 DAYS WORKING-- 2 WEEK OFFS CABS AVAILABLE/ROTATIONAL SHIFTS International voice process/Blended (Viman Nagar) ELIGIBLE-- GRADUATES /UGs SALARY UPTO RS 6LPA 5 DAYS WORKING-- 2 WEEK OFFS CABS AVAILABLE/ROTATIONAL SHIFTS International voice process(Hinjewadi) ELIGIBLE-- GRADUATES WITH 1 YEAR OF INTERNATIONAL VOICE EXPERIENCE SALARY UPTO RS 5.75 LPA 5 DAYS WORKING-- 2 WEEK OFFS CABS AVAILABLE/ROTATIONAL SHIFTS ------------------------------------------------------------------------------------------------- PROFILE - 2 --- Leading ITES MNC in Electronic City- Bangalore INTERNATIONAL Customer Support Voice . ELIGIBLE-- GRADUATES WITH EXCELLENT ENGLISH NTERNATIONAL COMMUNICATION SKILLS SALARY UPTO RS 4.5 LPA 5 DAYS WORKING-- 2 WEEK OFFS CABS AVAILABLE/ROTATIONAL SHIFTS Process 2- International voice process- ELIGIBLE-- GRADUATES WITH 1 YEAR OF INTERNATIONAL VOICE EXPERIENCE SALARY UPTO RS 5.75 LPA 5 DAYS WORKING-- 2 WEEK OFFS CABS AVAILABLE/ROTATIONAL SHIFTS -------------------------------------------------------------------------------------------------- FOR THE INITIAL SCREENING ROUND --- PLS CALL ANY OF THE BELOW NUMBERS- or WhatsApp with resume and profile interested & location . Areesha- 9628373763 Divya 9821182650 Vanshika- 9628373762 Reba-9628373764 Thanks & Regards, AREESHA HR Team KVC CONSULTANTS LTD NO PLACEMENT CHARGES #HIRING #voice #bpo #customerservice #pune #international #magarpatta #cse
Posted 2 months ago
- 5 years
4 - 5 Lacs
Pune, Bengaluru
Work from Office
Greetings from KVC CONSULTANTS LTD. HIRING FOR LEADING MNCs Candidates residing in Pune and Bangalore may apply for the same & outstation candidates need to relocate to Pune/Bengaluru . NOTE:- NEED IMMEDIATE JOINERS ONLY NEED EXCELLENT ENGLISH COMMUNICATION ANY ENGLISH COMMUNICATION COURSE FOR FRESHER'S WOULD BE PREFFERED FOR EXPERIENCED CANDIDATES NEED INTERNATIONAL EXPERIENCE ONLY Job Description Location :- Hinjewadi Phase - 2, Electronic City Process -- INTERNATIONAL Customer Support Voice Eligibility:- Graduates Freshers and Exp both can apply Salary :- Rs 4.5 LPA to 5.75LPA Working Days : -5 days working with Cab facility . ROLES AND RESPONSIBILITIES Customer Interaction : Engage with customers over phone calls to provide support, answer queries, and resolve issues in a professional and courteous manner. Address customer concerns and provide relevant solutions, ensuring satisfaction. Issue Resolution : Identify customer problems or concerns and offer timely and effective solutions. Escalate complex issues to higher-level support teams when necessary while ensuring the customer is informed. Quality Assurance Compliance : Maintain high-quality standards in communication, ensuring accuracy, clarity, and professionalism in every call. Ensure calls meet internal quality and performance metrics (such as First Call Resolution, Customer Satisfaction, etc.). Performance Metrics : Meet or exceed performance metrics such as Average Handling Time (AHT), Customer Satisfaction (CSAT), and First Call Resolution (FCR). Continuously work towards improving personal and team performance through self-assessment and feedback. Handling Difficult Situations : Remain calm and professional when dealing with upset or irate customers, working towards de-escalating conflicts and resolving concerns. Offer empathetic solutions, ensuring a positive customer experience despite challenges. Customer Relationship Building : Build and maintain positive relationships with customers by providing exceptional service, leading to higher customer loyalty and retention. FOR THE INITIAL SCREENING ROUND --- PLS CALL ANY OF THE BELOW NUMBERS- or WhatsApp with resume and profile interested & location . Divya -- 9821182650 Areesha- 9628373763 Vanshika- 9628373762 Reba-9628373764 Thanks & Regards, DIVYA HR Team KVC CONSULTANTS LTD NO PLACEMENT CHARGES #HIRING #voice #bpo #customerservice #pune #international #magarpatta #cse
Posted 2 months ago
- 5 years
4 - 7 Lacs
Pune, Bengaluru
Work from Office
Greetings from KVC CONSULTANTS LTD. HIRING FOR LEADING MNCs Candidates residing in Pune and Bangalore may apply for the same & outstation candidates need to relocate to Pune/Bengaluru . NOTE:- NEED IMMEDIATE JOINERS ONLY NEED EXCELLENT ENGLISH COMMUNICATION ANY ENGLISH COMMUNICATION COURSE FOR FRESHER'S WOULD BE PREFFERED FOR EXPERIENCED CANDIDATES NEED INTERNATIONAL EXPERIENCE ONLY Job Description Location :- Hinjewadi Phase - 2, Electronic City Process -- INTERNATIONAL Customer Support Voice Eligibility:- Graduates Freshers and Exp both can apply Salary :- Rs 4.5 LPA to 7LPA Working Days : -5 days working with Cab facility . ROLES AND RESPONSIBILITIES Customer Interaction : Engage with customers over phone calls to provide support, answer queries, and resolve issues in a professional and courteous manner. Address customer concerns and provide relevant solutions, ensuring satisfaction. Issue Resolution : Identify customer problems or concerns and offer timely and effective solutions. Escalate complex issues to higher-level support teams when necessary while ensuring the customer is informed. Quality Assurance Compliance : Maintain high-quality standards in communication, ensuring accuracy, clarity, and professionalism in every call. Ensure calls meet internal quality and performance metrics (such as First Call Resolution, Customer Satisfaction, etc.). Performance Metrics : Meet or exceed performance metrics such as Average Handling Time (AHT), Customer Satisfaction (CSAT), and First Call Resolution (FCR). Continuously work towards improving personal and team performance through self-assessment and feedback. Handling Difficult Situations : Remain calm and professional when dealing with upset or irate customers, working towards de-escalating conflicts and resolving concerns. Offer empathetic solutions, ensuring a positive customer experience despite challenges. Customer Relationship Building : Build and maintain positive relationships with customers by providing exceptional service, leading to higher customer loyalty and retention. FOR THE INITIAL SCREENING ROUND --- PLS CALL ANY OF THE BELOW NUMBERS- or WhatsApp with resume and profile interested & location . Areesha- 9628373763 Divya -- 9821182650 Vanshika- 9628373762 Reba-9628373764 Siya -- 7565006263 Thanks & Regards, AREESHA HR Team KVC CONSULTANTS LTD NO PLACEMENT CHARGES #HIRING #voice #bpo #customerservice #pune #international #magarpatta #cse
Posted 2 months ago
- 5 years
3 - 4 Lacs
Hyderabad, Pune
Work from Office
Greetings from KVC CONSULTANTS LTD. HIRING FOR LEADING MNCs NOTE:- NEED IMMEDIATE JOINERS ONLY NEED EXCELLENT ENGLISH COMMUNICATION ANY ENGLISH COMMUNICATION COURSE FOR FRESHER'S WOULD BE PREFFERED FOR EXPERIENCED CANDIDATES NEED INTERNATIONAL EXPERIENCE ONLY Job Description Location :- hyderabad, pune Process -- INTERNATIONAL Customer Support Voice Eligibility:- UG/Graduates Freshers and Exp both can apply Salary :- Up to 4.75LPA Working Days : -5 days working with Cab facility . ROLES AND RESPONSIBILITIES Customer Interaction : Engage with customers over phone calls to provide support, answer queries, and resolve issues in a professional and courteous manner. Address customer concerns and provide relevant solutions, ensuring satisfaction. Issue Resolution : Identify customer problems or concerns and offer timely and effective solutions. Escalate complex issues to higher-level support teams when necessary while ensuring the customer is informed. Quality Assurance Compliance : Maintain high-quality standards in communication, ensuring accuracy, clarity, and professionalism in every call. Ensure calls meet internal quality and performance metrics (such as First Call Resolution, Customer Satisfaction, etc.). Performance Metrics : Meet or exceed performance metrics such as Average Handling Time (AHT), Customer Satisfaction (CSAT), and First Call Resolution (FCR). Continuously work towards improving personal and team performance through self-assessment and feedback. Handling Difficult Situations : Remain calm and professional when dealing with upset or irate customers, working towards de-escalating conflicts and resolving concerns. Offer empathetic solutions, ensuring a positive customer experience despite challenges. Customer Relationship Building : Build and maintain positive relationships with customers by providing exceptional service, leading to higher customer loyalty and retention. FOR THE INITIAL SCREENING ROUND --- PLS CALL ANY OF THE BELOW NUMBERS- or WhatsApp with resume and profile interested & location . Vanshika- 9628373762 Areesha- 9628373763 Divya -- 9821182650 Siya -- 7565006262 Reba-9628373764 Thanks & Regards, AREESHA HR Team KVC CONSULTANTS LTD NO PLACEMENT CHARGES #HIRING #voice #bpo #customerservice #pune #international #magarpatta #cse
Posted 2 months ago
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