165 Loyalty Programs Jobs - Page 7

About us- As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. At Target, we have a timeless purpose and a proven strategy and that hasn t happened by accident. Some of the best minds from diverse backgrounds come together at Target to redefine retail in an inclusive learning environment that values people and delivers world-class outcomes. That winning formula is especially apparent in Bengaluru, where Target in India operates as a fully integrated part of Target s global team and has more than 4,000 team members supporting the company s global strategy and operations. Overview of Target in India Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. Becoming a Target team member means joining a community that values diverse backgrounds. We believe your unique perspective is important, and you'll build relationships by being authentic and respectful. At Target, inclusion is part of the core value. We aim to create equitable experiences for all, regardless of their dimensions of difference. As an equal opportunity employer, Target provides diverse opportunities for everyone to grow and win. Fueling the continued success of one of the world s most beloved and recognized brands is a distinctly capable, creative and innovative Marketing organization. Target Marketing is well known for inspiring and surprising guests, and we pride ourselves on connecting them to the products and experiences they expect and deserve from Target. We study our guests to discover new needs and insights, and then craft every interaction to build brand love. We are market experts who insist on a clear and cohesive understanding of our business objectives, guest segments and behaviors, strategies and tactics, overcoming obstacles and measuring success. Our commitment to partnering both internally and with external agencies gives us a wide range of capabilities, from award-winning creative work to exciting and unique promotional marketing. Leveraging our collective assets and fostering a healthy, supportive and open team culture, we deliver a holistically gratifying experience that guests can only get at Target. About this opportunity A role as Guest Engagement Analyst Target Circle, you will contribute in building & supporting the vendor engagement team to help define how vendors interact with our Loyalty program, Target Circle. & shape how incentivizes and rewards shape guest behavior to deepen their engagement with Circle, categories, and Target broadly. Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs Assist & support in creation of annual & quarterly Circle vendor activation strategies, in close partnerships with Business, Merchandising, Marketing,Ops, Digital teams. Determine priorities, calendarization, category & guest goals against which Business & Circle teams will plan & execute against. Own end to end campaign execution in partnership with Data Sciences, Loyalty Operations, Marketing & Measurement teams with aspects like forecasting, budget management, recapping & campaign end results analysis. Provide stakeholders with visibility to activations roadmap, and share macro trends and competitive actions in loyalty industry that are relevant to the category and/or guest mindset. Create testing and learning plans to inform future path forward for segmented, personalized Circle offers Evolve Circle s foundational promo strategydefine the role of vendor Circle promos within enterprise promo ecosystem. You will collaborate with both external & internal to Target stakeholders to plan & activate seamless Circle engagement rewards & experience plans. Navigation would be key as including but not limited to following teams have to be aligned for most activationsMarketing, Measurement, Finance, Legal, PPCOE, Data Sciences, Merchant, Finance, Product and other Partner teams. Note- Job duties may change at any time due to business needs About You- Bachelor s degree or equivalent relevant work experience MBA in Marketing would be desirable. 2+ years of experience in customer loyalty & retention, vendor liason, working with national brands, category management and/or campaign management Understanding of forecast and budget management with ability to do extensive financial and data analysis A master collaborator who can inspire trust and confidence with a range of partners Strong written and oral communication skills Excellent analytical, decision making and problem-solving skills Self starter who is comfortable working with ambiguity and can drive initiatives on their own. Strong process, planning and organizational skills High sense of Ownership & accountability, with attention to details & thoroughness. Demonstrated experience organizing information, communicating effectively and working as part of a team Ability to manage multiple projects simultaneously Ability to build trusting relationships with team and enterprise partners, proactively seeking input and collaboration, yet comfortable and confident in declaring own perspective. Defines and communicates success metrics, and ensures that initiatives are prioritized to deliver against success metrics. Synthesizes complex bodies of work across the team into clear, concise, and compelling story-telling Useful Links- Life at Target- https://india.target.com/ Benefits- https://india.target.com/life-at-target/workplace/benefits Culture- https://india.target.com/life-at-target/diversity-and-inclusion

About us As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. At Target, we have a timeless purpose and a proven strategy and that hasn t happened by accident. Some of the best minds from diverse backgrounds come together at Target to redefine retail in an inclusive learning environment that values people and delivers world-class outcomes. That winning formula is especially apparent in Bengaluru, where Target in India operates as a fully integrated part of Target s global team and has more than 4,000 team members supporting the company s global strategy and operations. Overview of Target in India Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. Becoming a Target team member means joining a community that values diverse backgrounds. We believe your unique perspective is important, and you'll build relationships by being authentic and respectful. At Target, inclusion is part of the core value. We aim to create equitable experiences for all, regardless of their dimensions of difference. As an equal opportunity employer, Target provides diverse opportunities for everyone to grow and win. Fueling the continued success of one of the world s most beloved and recognized brands is a distinctly capable, creative and innovative Marketing organization. Target Marketing is well known for inspiring and surprising guests, and we pride ourselves on connecting them to the products and experiences they expect and deserve from Target. We study our guests to discover new needs and insights, and then craft every interaction to build brand love. We are market experts who insist on a clear and cohesive understanding of our business objectives, guest segments and behaviors, strategies and tactics, overcoming obstacles and measuring success. Our commitment to partnering both internally and with external agencies gives us a wide range of capabilities, from award-winning creative work to exciting and unique promotional marketing. Leveraging our collective assets and fostering a healthy, supportive and open team culture, we deliver a holistically gratifying experience that guests can only get at Target. About this opportunity A role as Sr Guest Engagement Analyst (Category), Target Circle, you will contribute in delivering upon your respective category s guest/customer engagement strategies to shape how Circle incentivizes and rewards shape guest behavior to deepen their engagement with Circle, categories, and Target broadly. Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs Assist & support in creation of quarterly Circle category activation strategies, in close partnerships with Business, Merchandising, Marketing, Digital teams. Determine priorities, calendarization, category & guest goals against which Business & Circle teams will plan & execute against. Own end to end campaign execution in partnership with Data Sciences, Operations, Marketing & Measurement teams with aspects like forecasting, budget management, recapping & campaigne end results analysis. Provide stakeholders with visibility to Circle roadmap, partner with Data Analytics to enable category-level Circle guest insights and performance, and share macro trends and competitive actions in loyalty industry that are relevant to the category and/or guest mindset. Create testing and learning plans to inform future path forward for segmented, personalized Circle offers Evolve Circle s foundational promo strategydefine the role of Circle promos within enterprise promo ecosystem. You will collaborate with both external & internal to Target stakeholders to plan & activate seamless Circle engagement rewards & experience plans. Navigation would be key as including but not limited to following teams have to be aligned for most activationsMarketing, Measurement, Finance, Legal, PPCOE, Data Sciences, Merchant, Finance, Product and other Partner teams. Note- Job duties may change at any time due to business needs About You Bachelor s degree or equivalent relevant work experience MBA in Marketing would be desirable. 5+ years of experience in customer loyalty & retention, category management and/or campaign management Strong business & financial acumen for both retail and loyalty Understanding of forecast and budget management with ability to do extensive financial and data analysis A master collaborator who can inspire trust and confidence with a range of partners Demonstrated leadership and decision-making skills Strong written and oral communication skills Excellent analytical and problem-solving skills Self starter who is comfortable working with ambiguity and can drive initiatives on their own. Strong process, planning and organizational skills High sense of Ownership & accountability, with attention to details & thoroughness. Demonstrated experience organizing information, communicating effectively and working as part of a team Ability to manage multiple projects simultaneously Ability to build trusting relationships with team and enterprise partners, proactively seeking input and collaboration, yet comfortable and confident in declaring own perspective. Defines and communicates success metrics, and ensures that initiatives are prioritized to deliver against success metrics. Synthesizes complex bodies of work across the team into clear, concise, and compelling story-telling Useful Links- Life at Target- https://india.target.com/ Benefits- https://india.target.com/life-at-target/workplace/benefits Culture- https://india.target.com/life-at-target/diversity-and-inclusion

Seeking a experienced CRM Assistant Marketing Manager with 6–8 years in retail to lead Loyalty, CRM & activations. Must excel in program management, data analytics, member journeys & both ATL and BTL marketing campaigns execution to retention & CLV. Required Candidate profile Any Graduate with 5–8 yrs in loyalty, CRM, automation, journey mapping & A/B testing. Retail/Fashion/Sneaker background preferred. Strong Excel & PowerPoint skills Sneaker industry is preference.

Period :Immediate Employment Mode : Contract Description Primary Skills: Vendor Management, Retail Governance, Customer Experience Management Secondary Skills: Service Improvement Certifications (if any) Experience in providing support to customers with big retail landscape. Vendor management, identifying service improvement opportunities based on customer environment. Lead customer service teams. Customer experience managers are often responsible for managing and guiding customer service teams, ensuring that they deliver exceptional service and adhere to customer-focused strategies. Collaborate with executives on customer management strategies. CEMs work closely with executives and stakeholders to develop and implement effective customer management strategies aligned with the companys goals and objectives. Increase customer loyalty. Customer experience managers focus on building and nurturing customer loyalty by designing and executing initiatives that enhance the overall customer experience, fostering repeat business and customer advocacy. Use tools to monitor and improve customer experiences. CEMs utilize various tools and technologies, such as customer feedback platforms, analytics software, and customer relationship management (CRM) systems, to monitor customer interactions, gather insights, and identify areas for improvement. Specialized tools like these play a crucial role in managing and optimizing customer experiences.

Key Responsibilities: 1. To represent the organization at the hotel location. 2. Actively plan and carry out Member Servicing and enrolment activities at our partnering luxury hotels as a part of our team. Selling credit cards to hotel guest.

Build strong, long-term relationships with existing customers to generate referrals and repeat business Identify cross-selling and up-selling opportunities within the current customer base CTC 6lpa whatsApp on 9820831597 Required Candidate profile Excellent communication and interpersonal skills Relationship-building and client management Good knowledge of the real estate sales cycle

Role & responsibilities CRM and Loyalty Support in execution of annual Loyalty & CRM calendar Co-ordinate all front and back-end systems and vendors for all promotional updates on timely basis with cross functional stakeholders internally and externally including Mobile App & Website Co-ordinate with agencies & all in-store and digital creative campaign implementation related to CRM and Loyalty Co-ordinate with CRM agency to drive CRM tactical campaigns to manage customer relationship and retention Ensure roll out of timely email/SMS marketing communication to loyalty customers Liaison with relevant teams to ensure Communication to Stores for relevant promotions connected to Loyalty & CRM Understand and build the system capabilities from card and mobile tactics Conduct UAT for tactical promotions Mobile app Support on planning the annual mobile app calendar and support execution via partnering with internal cross functional teams such as technology and external vendors Deep understanding of technology to ensure efficiency of delivery on initiatives around the mobile app and website are maintained Ability to communicate with technology vendor on improvements and solutions on mobile app and website UI/UX exposure, experience Experience in defining and execution cutting edge customer omni-channel journey Collaterals Work on designing, creating, and executing collateral related to Loyalty Work with internal brand and marketing teams; external implementation vendors Creatives Work on content, ideas, and brief with the digital agencies for creatives related to loyalty Coordinate to ensure timely delivery and execution of the creatives made Project Management Liaise with IT and other technology partners/agencies to ensure successful execution Loyalty program & CRM Data analysis and presentations Understand Data and Insights and Share relevant reports on a timely basis Conduct data analysis, trending and reporting for market and international requirements Result reporting and presentations for senior leadershipProject plan on post implementation processes to be streamlined, data to be analyzed, consumer insights and feedback on success from all stakeholders Create data driven in sighting and tracking Communication of above to senior management via presentations and periodic updates Benchmarking Competitive scanning and reporting in the technology and loyalty space Administration Bill payment and processing Vendor enrolment Budget management Qualifications • MBA from good institute • Overall experience 2-4 years (preferable in Loyalty Marketing for at least 1 year) Required knowledge, skills and abilities • Experience in advance Excel, Word, and PowerPoint Experience in agency co-ordination and project management Preferable to have SAP operating skills Experience in writing content that will be used for communicating for loyalty Demonstrated ability to manage multiple priorities, projects, and deadlines simultaneously Strong interpersonal skills: enthusiasm and ability to work as part of a multi-disciplinary team and build relationships Have good understanding and flair for technology, digital industry Strong execution skills Project management

Key Responsibilities: Work closely with the retention team, and own up key metrics such as LTV and retention rate. Cohort management - segment customer lists based on behaviors and personalize communication accordingly, using tools and customer level data. Improve LTV and revenue by upselling and cross-selling in a goal-oriented manner. Test email and sms campaigns, analyze key metrics, and identify opportunities to improve campaign performance. Work closely with other teams to assist on cohort creation and insights for campaigns. Create dashboards, data visualizations, and campaign and website performance reports. Keep the marketing team up-to-date on current campaigns and share learnings of a/b tests to identify what parts of our CRM strategy is working. Build strategies around email, SMS, Whatsapp and other CRM channels. Conduct competitor analysis and study market trends to develop CRM marketing strategies Qualifications & Skills: 1+ year of relevant experience. Strong analytical mindset, and data reporting skills. Self-starter with ability to handle multiple projects, and attention to detail. Strong working knowledge of Microsoft Excel. Familiarity with WebEngage and Interakt

Job Description Job Title: Business Product Manager Loyalty & Fintech Platforms Location: Delhi-NCR, India Reports To: Business Head About the Role We are seeking a dynamic and execution-focused Business Product Manager to lead the strategy and development of our loyalty engine, scale the B2B distribution of digital products, and drive innovation across payment systems including UPI, NPCI switch infrastructure, and cross-border transactions. This role requires a balance of product thinking, stakeholder collaboration, execution excellence, and a strong grounding in fintech systems. Key Responsibilities Product Strategy & Ownership Own end-to-end product lifecycle for the loyalty platform and B2B gift card ecosystem. Define and deliver product roadmaps aligned with business goals across fintech, gifting, and loyalty. Ideate and prioritize features that solve for customer engagement, merchant adoption, and transaction intelligence. Fintech & Payments Expertise Lead product development and compliance alignment across UPI integrations, NPCI switch flows, and real-time routing mechanisms. Collaborate with PSPs, banks, and NPCI to optimize transaction success rates, latency, and cost. Define frameworks for retry logic, dynamic routing, and failover handling in payment flows. B2B Distribution Enablement Build scalable APIs, white-labeled tools, and partner-facing dashboards for merchant and enterprise onboarding. Collaborate with sales, delivery, and customer success to unlock large-format retailers, aggregators, and channel partners. Data & Insights Partner with analytics to design real-time dashboards for product adoption, merchant activity, and transaction performance. Drive metric-based experimentation and insights-based iteration across product and business lines. Cross-functional Leadership Lead agile ceremonies, prioritize sprints, and remove delivery roadblocks. Work closely with engineering, design, operations, compliance, and external stakeholders to deliver releases on time and budget. Ideal Candidate Profile Must-Have 8+ years of experience in product or program management in fintech, loyalty, or digital distribution domains. Hands-on experience in managing large-scale delivery and solutioning for payments or closed-loop instruments like gift/loyalty cards. Deep understanding of UPI architecture, PSP switching, NPCI compliance protocols, and cross-border remittance flows. Proven track record of managing distributed engineering teams, agile delivery, and C-level stakeholder reporting. Nice-to-Have Technical background with exposure to APIs, SQL, Postman, or cloud platforms (AWS, Azure). Experience working in or with organizations like Razorpay, Qwikcilver, Pine Labs, Juspay, or NPCI ecosystem partners. PMP, PSM I, or ITIL certifications. Exposure to loyalty program design and gamification concepts. Why Join Us Build products that power loyalty and commerce across India’s leading brands and retailers. Work with a nimble, high-performance team solving complex, high-scale fintech problems. Opportunity to own a zero-to-one roadmap in a rapidly scaling business vertical.

Build strong, long-term relationships with existing customers to generate referrals and repeat business. Promote loyalty programs, referral schemes, and exclusive offers to existing buyers. Identify cross-selling and up-selling

CORPORATE GIFTING Work on all phases of the end to end sales cycle including pre-sales presentations, client persuasions, conducting negotiations clients, Drafting quotes and proposals, Identify new clients, Build Client relationships Required Candidate profile Client coordination, Lead generation , Excellent communication, Advanced Excel - Added Advantage Sales coordination, B2B Corporate Sales, Client Relationship, Leadership Order Processing

Role & responsibilities Data Management : The candidate should be able to maintain customer data across all four categories, ensuring proper organization and the ability to filter and sort data as per needs. The CRM Executive will be responsible for updating the data regularly and coordinating with the marketing team for external data fetching when required. CRM Operations : Ensuring that all stationery and equipment at the store are well-stocked and replenished when necessary. They will also be responsible for ensuring that CRM materials are dispatched timely and correctly installed at the stores, and that CRM software is functioning smoothly across all locations. CRM Complaints and Query Handling : The candidate will manage customer calls via toll-free lines, as well as handle queries directed to CRM from stores, Facebook, and emails. Maintaining a record of complaints and queries and sourcing data from the CRM software will be part of their role. Maintenance : Ensuring all information related to the Royale Club is correctly displayed and strategically placed across all portals, apps, and online platforms. Offers (In-store) : The CRM Executive will be responsible for timely updates of ongoing offers across portals and communicating them effectively at the store. They will ensure that offers, especially those for the Royale Club, receive proper marketing support. Execution of Activities, Promotions, and Schemes : The candidate will ensure that any new schemes, activities, or promotions are executed smoothly at all levels involved. Preferred candidate profile Bachelor's degree in any stream. 0-1 years of experience in customer relationship management. Basic Computer Knowledge. knowledge of CRM technologies, platforms, and tools Excellent communication, presentation, and interpersonal skills. Strong data analysis skills, with the ability to interpret customer data Proven experience in customer retention, loyalty programs, and engagement campaigns. Perks and benefits 1. We offer a competitive salary 2. comprehensive benefits 3. opportunities for professional growth and development. 4. Healthy Environment. 5. 2nd & 4th Saturdays of every month is not working.

About The Role Job Summary: The Bank Loyalty Manager is responsible for designing, executing, and optimizing customer loyalty and rewards programs for Credit Cards to drive customer engagement, retention, and satisfaction. This role will focus on analyzing customer behavior, managing loyalty campaigns, and ensuring alignment with the bank"™s overall marketing and customer retention strategies. Key Responsibilities: Loyalty Program Design & Management Develop and manage the bank"™s loyalty and rewards programs. Design programs that align with customer needs and the bank's business objectives. Evaluate and optimize existing programs based on customer feedback and market trends. Customer Engagement & Retention Work closely with the customer relationship team to ensure the loyalty programs promote long-term customer engagement. Analyze customer data to identify segments and create personalized offers. Develop strategies to enhance customer lifetime value (CLV) through loyalty programs. Campaign Execution Plan and execute loyalty marketing campaigns, promotions, and events. Collaborate with cross-functional teams such as product, marketing, and sales to drive program success. Manage external vendors and partners for program implementation and reward fulfillment. Data Analysis & Reporting Use data-driven insights to track the performance of loyalty programs. Provide regular reports on program ROI, customer behavior, and key performance metrics. Conduct customer surveys and feedback sessions to gauge program success. Partnerships & Collaborations Identify and negotiate partnerships with third-party vendors for exclusive customer benefits. Explore co-branded loyalty initiatives with other businesses or sectors to enhance program offerings. Customer Experience Optimization Ensure that the customer journey within the loyalty programs is seamless and adds value. Implement feedback loops to continuously improve the customer experience. Key Requirements: Educational Qualifications Bachelor's degree in Marketing, Business Administration, or a related field. MBA or Master"™s in Marketing. Experience 5-7 years of experience in customer loyalty programs, preferably in the banking or financial services sector. Experience in customer segmentation, data analytics, and campaign management. Skills & Competencies Strong understanding of loyalty program mechanics and customer retention strategies. Excellent analytical skills with experience in data-driven decision-making. Proficiency in CRM tools, marketing automation, and analytics platforms. Strong communication and interpersonal skills for internal and external stakeholder management. Ability to manage multiple projects and deadlines in a fast-paced environment. Behavioral Competencies Customer-centric mindset. Strategic thinking with attention to detail. Proactive problem-solving skills. Team player with leadership capabilities. Performance Indicators: Increase in customer retention rate. Growth in customer lifetime value (CLV). Reduction in customer churn. Program participation and engagement rates. Return on investment (ROI) of loyalty initiatives.

Max Life Insurance Company Limited is looking for Assistant Manager - CAT - Loyalty to join our dynamic team and embark on a rewarding career journey Ensuring company policies are followed. Optimizing profits by controlling costs. Hiring, training and developing new employees. Resolving customer issues to their overall satisfaction. Maintaining an overall management style that follows company best practices. Providing leadership and direction to all employees. Ensuring product quality and availability. Preparing and presenting employee reviews. Working closely with the store manager to lead staff. Overseeing retail inventory. Assisting customers whenever necessary. Organizing employee schedule. Ensuring that health, safety, and security rules are followed. Ensuring a consistent standard of customer service. Motivating employees and ensuring a focus on the mission. Maintaining merchandise and a visual plan. Maintaining stores to standards, including stocking and cleaning. Completing tasks assigned by the general manager accurately and efficiently. Supporting store manager as needed.

Max Life Insurance Company Limited is looking for Assistant Manager - CAT - Loyalty to join our dynamic team and embark on a rewarding career journey Ensuring company policies are followed. Optimizing profits by controlling costs. Hiring, training and developing new employees. Resolving customer issues to their overall satisfaction. Maintaining an overall management style that follows company best practices. Providing leadership and direction to all employees. Ensuring product quality and availability. Preparing and presenting employee reviews. Working closely with the store manager to lead staff. Overseeing retail inventory. Assisting customers whenever necessary. Organizing employee schedule. Ensuring that health, safety, and security rules are followed. Ensuring a consistent standard of customer service. Motivating employees and ensuring a focus on the mission. Maintaining merchandise and a visual plan. Maintaining stores to standards, including stocking and cleaning. Completing tasks assigned by the general manager accurately and efficiently. Supporting store manager as needed.