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4.0 - 8.0 years
0 Lacs
haryana
On-site
As a Product Manager specializing in Loyalty Channel, you will be responsible for spearheading the development and enhancement of loyalty programs within the travel industry. Your expertise in rewards, points systems, and customer engagement models will be crucial in translating business and client requirements into detailed product specifications. Collaboration with cross-functional teams, particularly the tech department, will be essential to ensure the seamless implementation of client needs. Your key responsibilities will include owning and driving the evolution of loyalty programs, maintaining a comprehensive understanding of the travel industry landscape, and collaborating closely with...
Posted 3 months ago
2.0 - 6.0 years
0 Lacs
maharashtra
On-site
You will be responsible for planning, executing, and optimizing customer lifecycle and retention campaigns, which include email, push notifications, in-app messaging, and other channels. Collaboration with the marketing and content team to create and implement re-engagement campaigns, promotions, and loyalty programs to enhance customer retention will be a key aspect of your role. Additionally, you will focus on enhancing the existing subscriber and user retention rates. The preferred location for this role is Mumbai, and the ideal candidate should possess a minimum of 2 years of experience along with a graduate qualification. Diversity Hiring is encouraged for this position.,
Posted 3 months ago
3.0 - 7.0 years
0 Lacs
maharashtra
On-site
As a Marketing Manager, you will be responsible for tracking and analyzing the performance of advertising campaigns, managing the marketing budget, and ensuring that all marketing material aligns with our brand identity. Your main duties will include handling marketing operations to achieve growth and profitability of the business. You will be implementing SOPs and developing control systems to maintain high standards of the retail environment for a profitable business house. Additionally, you will work on brand visibility, brand awareness, and brand loyalty. You will focus on the customer journey, loyalty programs, hospital tie-ups, corporate tie-ups, society tie-ups, and other related acti...
Posted 3 months ago
2.0 - 6.0 years
0 Lacs
ludhiana, punjab
On-site
The CRM Executive position based in Ludhiana is a full-time on-site role that entails managing and analyzing customer interactions and data across the customer lifecycle. Your primary responsibilities will include enhancing customer retention strategies, improving the customer experience, and collaborating with sales teams to boost customer satisfaction and loyalty. Your duties will also involve monitoring customer data, segmenting customers, and creating personalized marketing initiatives. To excel in this role, you should possess strong analytical skills to decipher complex data, a background in customer retention and loyalty program development, excellent communication abilities, a focus ...
Posted 3 months ago
6.0 - 11.0 years
15 - 30 Lacs
Gurugram
Work from Office
Position :- Consumer Finance /Affordability Experience :- 7-10 Years Location :- Gurgaon Education :- CA/MBA (Finance) Job Description: Responsible to design & manage affordability schemes during launch & sustenance of the products as well as during festivals. Responsible for designing and running consumer EMI schemes. Responsible for relationship management with Banks, NBFCs and partner / aggregators. Design, allocate and control the budgets given various business priorities. Monitor the ROI for key business spends, Product/customer profitability Coordinate with different stake holders at Head Office/Region level for smooth roll out of programs Review monthly performances of each year and m...
Posted 3 months ago
5.0 - 9.0 years
0 Lacs
bhubaneswar
On-site
Our client envisions transforming patient experience in underserved markets by bridging the gap in primary healthcare through a hybrid healthcare and fulfilment model. This model connects patients to healthcare providers and ecosystem players digitally via a robust 3-tier model of Hub, Spoke, and a network of satellite health centers. As a Customer Engagement Executive, you will drive online and offline engagement strategies for our consumer base. Your responsibilities include planning and executing customer acquisition, retention, and loyalty initiatives to enhance customer experience and lifetime value. You will shape our brand's connection with the audience through tools like WebEngage, l...
Posted 3 months ago
3.0 - 8.0 years
4 - 9 Lacs
Guwahati
Work from Office
Key Result Areas: 1. Onboarding Carpenters & Contractors for GVLC 2. Get active Carpenter / Contractor for GVLC. 3. Tertiary Sales generation through GVLC program 4. Influencer management: Carpenter and Contractor 5. Meets and product knowledge upgrade Job Description: The incumbent would be responsible for the following: 1. Onboarding Carpenters & Contractors for GVLC - Identification of new carpenters and contractors for GVLC - Enrolment of new carpenters and contractors for GVLC 2. Get active Carpenter / Contractor for GVLC - Activation of dormant members - Sales promotion plan & execution for the community 3. Tertiary Sales generation through GVLC program - Monitoring Product & Segment w...
Posted 3 months ago
1.0 - 4.0 years
3 - 7 Lacs
Kota
Work from Office
Max Life Insurance Company Limited is looking for Assistant Manager - CAT - Loyalty to join our dynamic team and embark on a rewarding career journey Ensuring company policies are followed. Optimizing profits by controlling costs. Hiring, training and developing new employees. Resolving customer issues to their overall satisfaction. Maintaining an overall management style that follows company best practices. Providing leadership and direction to all employees. Ensuring product quality and availability. Preparing and presenting employee reviews. Working closely with the store manager to lead staff. Overseeing retail inventory. Assisting customers whenever necessary. Organizing employee schedu...
Posted 3 months ago
8.0 - 13.0 years
15 - 25 Lacs
Bengaluru
Work from Office
Role & responsibilities:-Lead end-to-end procurement activities for brand merchandise, including sourcing, quotation management, negotiation, and vendor finalization. Ensure timely, cost-effective procurement without compromising on product quality or brand standards. Drive white-label product development initiatives aligned with client requirements. Regularly update and manage the Brand Merchandise Portal with new product lines and promotional offers. Manage the full vendor lifecycle including communication, performance tracking, and relationship management. Supervise petty cash management and ensure timely and accurate processing of POs and vendor payments. Preferred candidate profile Stro...
Posted 3 months ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
You will be joining a Retail brand with a strong online and retail presence. Your main responsibility will be to enhance loyalty among brand customers and achieve repeat revenue targets. You will be tasked with conceptualizing and overseeing brand-wide initiatives such as store launches, product launches, and customer engagement activities. Additionally, you will provide Below The Line (BTL) support for specific regions, channels, or stores. Your role will involve regularly reviewing the loyalty program structure to optimize its efficiency. You will collaborate with various internal teams including retail operations, marketing, visual merchandising, e-commerce, and merchandising to ensure ef...
Posted 3 months ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
As an expert in one or more Retail domain areas, you will be responsible for managing and leading client projects on behalf of Infosys consulting. Your role will involve analyzing various problems in the Retail domain area, defining vision, strategy, possible solutions, and working with the larger technology organization to drive use case realization. You will lead or be part of engagements to define vision and strategy for various Retail Clients, including food, grocery, fashion, home and furnishing, quick service formats, and franchise-run operations. Your work may span across the value chain, such as Omni Channel, Store, Back office Operations, Supply Chain, Buying, Merchandising, PLM, As...
Posted 3 months ago
1.0 - 4.0 years
3 - 7 Lacs
Mumbai
Work from Office
Max Life Insurance Company Limited is looking for Assistant Manager - CAT - Loyalty to join our dynamic team and embark on a rewarding career journey Ensuring company policies are followed. Optimizing profits by controlling costs. Hiring, training and developing new employees. Resolving customer issues to their overall satisfaction. Maintaining an overall management style that follows company best practices. Providing leadership and direction to all employees. Ensuring product quality and availability. Preparing and presenting employee reviews. Working closely with the store manager to lead staff. Overseeing retail inventory. Assisting customers whenever necessary. Organizing employee schedu...
Posted 3 months ago
0.0 - 3.0 years
0 - 1 Lacs
Noida, New Delhi
Work from Office
Book My Laundry is looking for Customer Service Representative to join our dynamic team and embark on a rewarding career journey Responsible for handling customer inquiries and complaints, providing information and resolving issues in a prompt and friendly manner Act as the first point of contact for customers and play a critical role in building and maintaining customer loyalty The primary duties of a CSR include answering phone calls, responding to emails and chat requests, troubleshooting problems, and processing orders or returns Good communication, interpersonal, and problem-solving skills are essential for this role
Posted 3 months ago
8.0 - 12.0 years
0 Lacs
delhi
On-site
As a Loyalty Program Lead at Orient Electric, you will be responsible for managing and enhancing loyalty programs aimed at key influencers to boost product recommendations throughout the value chain. In this role, you will collaborate closely with various departments such as sales, marketing, category, and technology teams to ensure the effective implementation of loyalty programs. Your role will involve innovative thinking to develop unique value propositions for influencers and the ability to execute swiftly while engaging multiple stakeholders. With 8-10 years of experience in product marketing, sales excellence, and customer loyalty programs, you should possess an entrepreneurial mindset...
Posted 3 months ago
2.0 - 5.0 years
3 - 5 Lacs
Chennai
Work from Office
Drafting quotes & proposals Pitching products or services. Maintaining fruitful relationships with clients. Efficient order management abilities. Establish contact and follow up with the prospects over e-mail & Phone Required Candidate profile Maintain build positive relationships with clients so that business can maximize those relationships Good Communication, Hindi Speaking Kindly reach us @ Hema - 7305057834 adducoindia@gmail.com
Posted 3 months ago
0.0 - 5.0 years
2 - 3 Lacs
Gurugram
Work from Office
Key Responsibilities: Daily Feedback Collection: Interact with IPD and OPD patients to gather structured feedback on services, facilities, and staff behavior. Maintain feedback records and flag concerns for prompt resolution. Patient Counseling & Support: Guide patients and their attendants with empathy and clarity throughout their hospital journey. Smooth Patient Journey: Ensure seamless patient movement from admission to discharge. Proactively identify and resolve bottlenecks across departments (reception, billing, diagnostics, pharmacy, nursing, etc.) Cross-Department Coordination: Liaise with internal teams (nursing, doctors, operations, TPA, pharmacy) to resolve patient concerns quickly...
Posted 3 months ago
1.0 - 5.0 years
1 - 3 Lacs
Hyderabad
Work from Office
Job description Greetings from Aster Pharmacy-India!!!! Aster Pharmacy-India is hiring Talent for Marketing roles. Join Our Marketing Team to Drive Customer Engagement and Growth! Are you a creative marketing professional passionate about driving customer engagement and increasing foot traffic in the retail sector? Were looking for a Retail Marketing Executive to craft innovative strategies and execute impactful campaigns that elevate our brand and delight our customers Job Title : Executive / Sr. Executive - Marketing Location : Hyderabad Experience: 0- 5 years of experience in marketing, preferably in retail or healthcare/pharmacy sectors. Job Summary: The Retail Pharmacy Marketing Executi...
Posted 3 months ago
7.0 - 12.0 years
7 - 15 Lacs
Bengaluru
Work from Office
Key Responsibilities Loyalty & Referral Revenues -Management of customer loyalty program efforts determines program criteria and targeting guidelines. - Develop plan to target customer segments for enrollment and communication plan to deliver life cycle campaigns to different tiers/customer segments. - Create and execute new campaigns, promotions & program to reach to maximum number of customers through the programs. - Monitor and measure program satisfaction through number of referrals generated -Monitor program and analyze its effectiveness and make changes that is required for providing better experience to the customers and thereby getting maximum referrals - Manage relationships with ex...
Posted 3 months ago
5.0 - 10.0 years
5 - 7 Lacs
Noida, Ghaziabad, Delhi / NCR
Work from Office
Job Title: CRM Lead / CRM Manager Location: Sahibabad, Ghaziabad Company: Gravity Bath Pvt. Ltd. Experience Required: 5 to 8 Years Reporting To: Head Sales & Marketing / Director Job Overview: We are seeking a highly motivated and strategic CRM Lead / CRM Manager to oversee and enhance our Customer Relationship Management systems and processes. The ideal candidate will be responsible for ensuring seamless customer engagement, managing CRM tools, and aligning CRM strategies with business goals to improve customer retention, satisfaction, and lifetime value. Key Responsibilities: • Develop and implement CRM strategies to improve customer engagement and retention. • Manage and optimize CRM tool...
Posted 3 months ago
1.0 - 4.0 years
3 - 7 Lacs
Ghaziabad
Work from Office
Max Life Insurance Company Limited is looking for Assistant Manager - CAT - Loyalty to join our dynamic team and embark on a rewarding career journey Ensuring company policies are followed. Optimizing profits by controlling costs. Hiring, training and developing new employees. Resolving customer issues to their overall satisfaction. Maintaining an overall management style that follows company best practices. Providing leadership and direction to all employees. Ensuring product quality and availability. Preparing and presenting employee reviews. Working closely with the store manager to lead staff. Overseeing retail inventory. Assisting customers whenever necessary. Organizing employee schedu...
Posted 3 months ago
7.0 - 11.0 years
0 Lacs
haryana
On-site
Group Bayport is the personalized product partner to millions of people and organizations around the world, empowering everyone to transform ideas into reality. Group Bayport offers a growing portfolio of more than 10,000 customizable products for people, homes, and businesses - from everyday items to the wildest and most specific of requests. The company backs this up with 24/7 customer support from design to delivery, a dedicated in-house design team, state-of-the-art manufacturing, and rapid turnaround times. From customized banners, displays, and signs for businesses to personalized outdoor covers and home decor products for consumers, Group Bayport's house of 11 brands - including Banne...
Posted 3 months ago
10.0 - 15.0 years
75 - 85 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Work from Office
Head Loyalty & Referral Sales, GPL Mumbai HO Key responsibilities: Loyalty Program Strategy & Execution Design and implement a comprehensive loyalty frameworkincluding rewards, referral, and loyalty-depth initiativesto maximize repeat sales, deepen customer engagement, and drive advocacy. Referral Network Management Build and manage referral programs via digital platforms (e.g., Ambassador portal), ensuring high activation from existing customers and conducting top-customer outreach for continuous improvement. Cross-functional Engagement & Team Leadership Lead CRM, Customer Care, and Sales teams in executing loyalty campaigns, events, and activations. Mentor Loyalty Managers, CRM Analysts, a...
Posted 3 months ago
1.0 - 5.0 years
1 - 3 Lacs
Hyderabad
Work from Office
Job description Greetings from Aster Pharmacy-India!!!! Aster Pharmacy-India is hiring Talent for Marketing roles. Join Our Marketing Team to Drive Customer Engagement and Growth! Are you a creative marketing professional passionate about driving customer engagement and increasing foot traffic in the retail sector? Were looking for a Retail Marketing Executive to craft innovative strategies and execute impactful campaigns that elevate our brand and delight our customers Job Title : Executive / Sr. Executive - Marketing Location : Hyderabad Experience: 0- 5 years of experience in marketing, preferably in retail or healthcare/pharmacy sectors. Job Summary: The Retail Pharmacy Marketing Executi...
Posted 3 months ago
5.0 - 10.0 years
15 - 20 Lacs
Bengaluru
Work from Office
About us As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. At Target, we have a timeless purpose and a proven strategy and that hasnt happened by accident. Some of the best minds from diverse backgrounds come together at Target to redefine retail in an inclusive learning environment that values people and delivers world-class outcomes. That winning formula is especially apparent in Bengaluru, where Target in India operates as a fully integrated part of Targets global team and has more than 4,000 team members supporting the companys global strategy and operations. Overview of Target in India Joining Target ...
Posted 3 months ago
5.0 - 10.0 years
4 - 5 Lacs
Kolkata
Work from Office
Job Title: Customer Care Management Head VinFast Dealership Location: Kolkata, West Bengal Company: Autohitech VinFast Department: Customer Experience / CRM Reporting To: Dealer Principal / General Manager Experience Required: Minimum 7–10 years in customer care/CRM at a car dealership, with at least 3 years in a leadership role Education: Graduate (MBA or specialized training in customer relations preferred) Languages: Fluency in Bengali, Hindi, and English Position Overview: Autohitech VinFast is seeking a highly driven and customer-focused Customer Care Management Head to lead its CRM and customer experience verticals. This is a senior role responsible for designing and implementing custo...
Posted 3 months ago
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