255 Loyalty Programs Jobs - Page 3

Role : Loyalty and CRM Application Support Role Type: Permanent Location: Gurgaon Expr: 5+ yrs. Mandate skills:- Loyalty application support along with CRM or Oracle CX. API Integration SQL Implementation User Access Data integration Hotel domain

AICS LOGISTICS PVT LTD is looking for Customer Service Representative to join our dynamic team and embark on a rewarding career journey. Responsible for handling customer inquiries and complaints, providing information and resolving issues in a prompt and friendly manner. Act as the first point of contact for customers and play a critical role in building and maintaining customer loyalty. The primary duties of a CSR include answering phone calls, responding to emails and chat requests, troubleshooting problems, and processing orders or returns. Good communication, interpersonal, and problem-solving skills are essential for this role. Disclaimer: This job description has been sourced from a p...

Were seeking a Retention Marketer who can take full ownership of the customer lifecycle and drive growth through strategic, data-led retention campaigns. This is a high-impact role where youll be responsible for turning first-time buyers into repeat customers and maximizing customer lifetime value. Role Highlights: Build and manage automated lifecycle campaigns across email, WhatsApp, and SMS Own retention strategy and execution, including segmentation, personalization, and funnel optimization Set up and optimize email workflows, including welcome, cart abandonment, post-purchase, and reactivation Launch and manage WhatsApp campaigns using tools like Interakt, Bitespeed, or WATI Collaborate ...

Roles and Responsibilities Develop and execute product marketing strategies to drive business growth. Manage promotional campaigns, including CRM management and loyalty programs. Collaborate with cross-functional teams to launch new products and services. Analyze market trends and competitor activity to inform brand strategy. Design and implement effective sales enablement tools for channel partners. Desired Candidate Profile 1-5 years of experience in Product Marketing or related field (Automotive industry preferred). MBA/PGDM degree from a reputed institution (preferably Marketing specialization). Strong understanding of Business Processes, Brand Marketing, Product Branding, Loyalty Progra...

JD Heres a practical, role-focused skill set and supporting guidance for a Telesales and Retention Team Leader. Sections cover core competencies, measurable KPIs, tools/tech proficiency, hiring/interview prompts, coaching/training focus, and quick tips for day-to-day leadership. Core competencies - Leadership & people management: ability to coach, motivate, develop and hold representatives accountable; lead by example on calls. - Sales strategy & execution: create call scripts, campaigns, upsell/cross-sell plans, and retention offers that align with targets and margins. - Customer retention expertise: knowledge of churn drivers, win-back techniques, lifecycle-based retention tactics and loya...

Develop and modify reports /programs, in SAP as per the business requirement and should have knowledge of ABAP programming mmediate Manager – Need to report to immediate line manager and follow the instructions and jobs assigned by his manager Required Candidate profile Job holder may be pressurized from customer’s requirementsoperationalneedsemployee relationsprocesscompliancegovernmentregulationsexternalrelations

Retention Executive Position Overview Were looking for a detail-oriented and organized CRM & Analytics Executive to support our customer engagement and loyalty program initiatives. This role will be responsible for CRM platform operations, data uploads, campaign scheduling, and analytics reporting ensuring smooth execution and measurement of retention activities. Key Responsibilities CRM Operations Configure and schedule campaigns within the CRM platform across Email, SMS, Push, and WhatsApp. Maintain customer data hygiene, audience segments, and tagging within the platform. Assist in setting up automated journeys and recurring campaign workflows. Run A/B tests and track results for optimiza...

Manager Loyalty

As Sales & Marketing in this role, you will be responsible for managing various aspects to achieve company targets and improve overall performance. Your key responsibilities will include: - Developing and implementing sales strategies to meet company targets. - Leading, training, and motivating the sales team to enhance performance. - Identifying new business opportunities and potential markets. - Setting sales targets and monitoring team performance through KPIs. - Maintaining strong relationships with key clients and stakeholders. - Preparing sales forecasts, budgets, and reports for management. In terms of Marketing Management, you will be responsible for: - Planning and executing marketi...

Position Title Market Development Executive Function/ Department White Cement Position Grade: Officer Key figures The individual has to focus on creating demand generation for the new range of waterproofing products through aggressive influencer engagement Business Development Manager Budget:- Up to 5 LPA Requirements And Skills Main focus on demand generation from contractors/applicators and achievement of tertiary targets Influencer activation and management Conduct site visits based on leads and make proposals including sampling for site conversion Drive loyalty programs for contractors/applicators Plan and organize product training and demonstration meets for Contractors/Applicators Cond...

Identify and develop business with builders, contractors, architects, interior designers, and real estate developers. • Manage end-to-end project sales cycle from lead generation to order fulfillment. • Build strong relationships with decision-makers and influencers in projects. • Provide product presentations and samples to decision-makers. • Identify, recruit, and onboard new channel partners to expand the network. • Build and maintain strong, long-term relationships with existing channel partners. • Monitor secondary sales and ensure timely stock liquidity. • Provide product training and promotional support to channel partners. • Drive Loyalty programs & promotional activities as defined.

Role & responsibilities Diagnose, service, and repair CRDI fuel injection systems, injectors, pumps, and related components. To ensure an efficient complaint resolution system through trend analysis, identifying gaps. Address the identified gaps through continuous training programs. To monitor the product feedback & ensure the performance of new products by providing necessary technical support. To conduct dealership audits and take the necessary actions to ensure systems and process are in line with organizational standards. Achieve revenue growth and profitability at dealer points through initiatives. To track and monitor the competitor & OEM products, reach and performance and report time...

Ever built a loyalty program that actually made customers come back Ever helped a retail brand speak so well to its customers that it turned browsers into buyersand buyers into brand fans If that sounds like your kind of workwe should talk. At OptCulture , we power retail brands with the tools to build customer love that lasts. Our platform helps brands drive repeat sales , boost retention , and build loyalty that goes beyond just points and discounts. And nowwe're hiring someone who's lived that journey. We're looking for a Retail Marketing Consultant who: Has experience with loyalty programs or customer engagement platforms Understands the retail marketing space especially in fashion, life...

As a Loyalty Program Manager at STORY Experiences Pvt. Ltd., your role will involve managing loyalty programs, analyzing members/channel partner data, overseeing program management, program operations, and implementing loyalty marketing strategies to effectively connect brands with their audiences. Key Responsibilities: - Manage loyalty programs effectively - Analyze members/channel partner data - Oversee program management and operations - Implement loyalty marketing strategies Qualifications Required: - 3-4 years of experience in Loyalty Programs and Customer Loyalty expertise - Strong Program Management skills - Analytical Skills for data interpretation - Experience in Loyalty Marketing a...

As an experienced and visionary Associate Vice President (AVP) in the skincare industry, your role will involve leading the growth, strategy, and operations of our brand through B2C and D2C channels. It is essential to have a strong understanding of consumer behavior, digital-first business models, and brand building within the beauty and wellness sector. Your responsibilities will include driving customer acquisition, engagement, and retention while ensuring seamless execution across various platforms. Key Responsibilities: - Define and execute strategies to enhance brand positioning and expand consumer reach in the skincare industry. - Oversee D2C business operations encompassing the websi...

Responsibilities: * Manage existing enterprise accounts * Achieve revenue targets through B2B/B2C sales * Collaborate with marketing team on campaigns * Develop new enterprise opportunities Provident fund

Max Life Insurance Company Limited is looking for Assistant Manager - CAT - Loyalty to join our dynamic team and embark on a rewarding career journey Ensuring company policies are followed. Optimizing profits by controlling costs. Hiring, training and developing new employees. Resolving customer issues to their overall satisfaction. Maintaining an overall management style that follows company best practices. Providing leadership and direction to all employees. Ensuring product quality and availability. Preparing and presenting employee reviews. Working closely with the store manager to lead staff. Overseeing retail inventory. Assisting customers whenever necessary. Organizing employee schedu...

Responsibilities: Hands-on keyboard developer for Salesforce Loyalty Management. Able to quickly take Product Owner requirements and execute the "how" in SF Loyalty Mgmt. Will work as part of a POD. Qualifications: Need loyalty management experience Know some data cloud

Role & responsibilities 1. Strategic Marketing & Brand Leadership • Govern all agency partnerships (creative, digital, media, event) to ensure brand alignment, cost efficiency, and performance KPIs. • Lead a unified marketing strategy aligned with Apollos business goals, ensuring sustainable growth across verticals. • Build a powerful brand identity representing trust, accessibility, and innovation. • Oversee category marketing for Prescription, OTC, FMCG, Generics, and Private Label, driving growth with category heads. • Ensure consistent offline/online brand integration across all consumer touchpoints. • Provide oversight of all core marketing functionsstore marketing, digital, retail acti...

We are looking for a skilled Loyalty Program Manager with 8 to 10 years of experience to join our team in Mumbai. The ideal candidate will have a strong background in loyalty program strategy, customer engagement, and retention. Roles and Responsibility Develop and implement effective loyalty programs to drive customer engagement and retention. Design and execute customer segmentation strategies to identify key groups. Analyze data to measure the effectiveness of loyalty programs and make recommendations. Collaborate with cross-functional teams to ensure compliance and legal adherence. Create and manage program designs to achieve business objectives. Monitor and evaluate program performance ...

Collaborate with clients to understand their needs and develop tailored solutions for Airline Loyalty Management. Design and implement effective loyalty programs to enhance customer engagement and retention. Analyze market trends and competitor activity to identify opportunities for growth and improvement. Develop and maintain strong relationships with key stakeholders, including airlines, customers, and partners. Provide expert guidance on best practices for Airline Loyalty Management, ensuring alignment with industry standards. Identify areas for process improvement and implement changes to increase efficiency and effectiveness. Job Requirements Proven experience in Airline Loyalty Managem...

Primary Skills: Vendor Management, Retail Governance, Customer Experience Management Secondary Skills: Service Improvement Certifications (if any) Experience in providing support to customers with big retail landscape. Vendor management, identifying service improvement opportunities based on customer environment. Lead customer service teams. Customer experience managers are often responsible for managing and guiding customer service teams, ensuring that they deliver exceptional service and adhere to customer-focused strategies. Collaborate with executives on customer management strategies. CEMs work closely with executives and stakeholders to develop and implement effective customer manageme...

We are looking for a skilled Senior Manager to lead our Airline Loyalty Management team, responsible for developing and implementing strategies to enhance customer loyalty and retention. The ideal candidate will have a strong background in the IT Service & Consulting industry. Roles and Responsibility Develop and execute comprehensive airline loyalty management strategies to boost customer engagement and retention. Collaborate with cross-functional teams to design and implement personalized marketing campaigns. Analyze customer data and feedback to identify trends and areas for improvement. Build and maintain relationships with key stakeholders, including airlines, hotels, and other partners...

As an Assistant Vice President (AVP) Growth at our young, dynamic, and visionary company in the Indian credit markets, you will play a crucial role in driving the growth of the lending business and the mobile app. Your responsibilities will include: - Increasing loan disbursements, improving conversion rates, and boosting app installs and monthly active users (MAU). - Focusing on customer retention and upselling or cross-selling products. - Managing the acquisition funnel, controlling costs, and ensuring the profitability (P&L) of the business. In this role, you will be accountable for various aspects such as: - Driving app growth and optimizing the funnel for more installs, MAUs/DAUs, bette...

Role Overview: As the CRM Head at Learningshala, your primary responsibility will be to drive customer engagement, retention, and satisfaction through effective relationship management strategies. You will lead the CRM team, develop automation strategies, and ensure excellence in customer experience throughout the entire student lifecycle. Key Responsibilities: - Develop and implement CRM strategies to enhance customer acquisition, engagement, retention, and lifetime value. - Lead the CRM team and oversee end-to-end CRM operations, including campaigns, automation, and customer support processes. - Design customer journeys, segmentation strategies, and personalized communication plans to enha...