57 Loyalty Programs Jobs - Page 3

Role & responsibilities Responsible for leading the customer loyalty program for the organization. Designing and developing Marketing campaigns that are data-driven and segment-focused Owning the Omni-channel strategy, tactics and delivery of communication plan - Email, SMS and Digital communication. Design Communication SMS/e-mail testing structure to ensure ability to read and properly measure a/b tests Work on content, ideas and brief with the digital agencies for creatives related to loyalty Liaise with IT and technology partners/agencies to ensure successful execution of projects, delivery of products, UATs Preferred candidate profile Numerate skills - an analytical background is a must Ability to manage multiple tasks and meet tight deadlines Experience/ is comfortable having technical and financial conversations. Excellent attention to detail Ability to work in a fast-paced environment and adapt to rapid change. Excellent organizational, written and oral communication skills Prior experience with retail brand is desirable. Should have some understanding of Indian Men Fashion Industry Team Player with a zeal to succeed. Should have the ability to think objectively & creatively. Patience and listening skills are a must. Should be proficient with MS Excel Should be familiar with HTML and CSS SQL (desirable, not mandatory)

CORPORATE GIFTING Work on all phases of the end to end sales cycle including pre-sales presentations, client persuasions, conducting negotiations clients, Drafting quotes and proposals, Identify new clients, Build Client relationships Required Candidate profile Client coordination, Lead generation , Excellent communication, Advanced Excel - Added Advantage Sales coordination, B2B Corporate Sales, Client Relationship, Leadership Order Processing

Ketto - Customer Retention Management Executive Mumbai, Maharashtra About the company Ketto is Asia's largest tech-enabled crowd funding platform with a vision - Healthcare for all. We are a profit making organization with a valuation of more than 100 Million USD. With over 1,100 crores raised from more than 60 lakh donors we have positively impacted the lives of 2 lakh+ campaigners. Ketto has embarked on a high-growth journey, and we would like you to be part of our family, helping us to create large scale impact on a daily basis by taking our product to the next level. Introduction: We at Ketto, strongly believe that digging into the data yields more compelling numbers for our business; hence customer retention management enabled by marketing automation is an extremely important step in our business growth. We are looking for someone who would be a part of our Customer Retention Management team. Responsibilities: Own end-to-end execution of Engagement & Retention campaigns across all owned media – email, notifications, SMS, WhatsApp, Push notifications, Product Inventory Structure campaigns & build Journeys for different user segments and business offerings, across multiple channels Track & monitor channel level performance targets of visits, orders, revenue & conversion OKR’s achievement specifically on LTV (building repeat usage & adoption of SIP program) and DAU’s/MAU’s, along with efficiency metrics such as CTR’s, Open rates, Clicks & Conversions Optimize marketing automation strategies to drive user conversion & engagement Co-own the responsibility of new features & programs adoption, along with Product & tech teams Cross-functional collaboration with Business Intelligence & analytics, Product and Tech teams to enhance funnel efficiencies & event integrations Work closely with Brand & Content teams to ensure campaign deployment Maintain relations with external solution providers to explore new mechanisms and efficient initiatives to increase both retention & engagement of users Continuously conduct tests across channels for campaigns and journey flows including segmentation, messaging, frequency, send day/time, personalization What you bring to the table: 1 - 3 years of work experience in Customer Retention Management Strong problem-solving skills Strong analytical skills and the ability to churn insights from data Proven competency in MS Excel Prior experience in marketing automation technologies - CleverTap, WebEngage Perks and benefits: Attractive pay package on par with industry standards Flexible and meritocratic work culture Work environment aligned with diversity and inclusion parameters Individual’s professional & personal growth via learning & development programs

Job Purpose As a Success Rate Manager, you will be responsible for defining and maintaining different metrices across payment products such as Payment Gateway, Wallets, Bill Payments, and UPI by working with cross functional teams such as Product, Business and Technology teams. You would be monitoring day to day data such as transactional volumes, major incidents, and ways to improvise such events Duties and Responsibilities Driving Product Growth:Re-create the consumer journey of Points + Pay and create a new industry benchmark with success rates. Lead Issuers and Acquirer products along with reporting, analytics, reconciliation, settlement tools for ensuring higher conversion rates. Go-Live:Own the end-to-end product go-live and work closely with business teams, merchant partners and technology teams. Transaction Data Metrices:You will be creating and maintaining the transaction data/volumes on daily, weekly, and monthly basis. Identifying and improving user drop areas in the payments journey. Key Decisions / Dimensions Multiple business inputs & decisions to be taken for success rates on basis of technical and business mandate Prioritizing the delivery basis business targets. Major Challenges Coordinating with all the stakeholders (business, cross functional business) Required Qualifications and Experience a)Qualifications BE/B.Tech/MCA and have at least 4-5 years of experience within payments domain with high growth Fintech or Consumer Technology companies Overall 3+ years hands-on development experience in Rewards, coupons , vouchers and Payments Domain. Work Experience Knowledge in Digital Payments /Merchant Solutions/ Loyalty Programs/ Consumer Product Development is a plus Can-do attitude and comfort with working in a fast-paced,start-up environment. Outstanding project management skills - including project management, development, and delivery. Ability to synthesize learnings, draw relevant insights and think strategically to ensure the right things get prioritized and acted upon by the team. High degree of flexibility and adaptability to evolving one's role based on changing project needs

Job Description Location- Delhi, Dehradun, Noida. Job Title: Cluster Development Manager Business: Saint-Gobain: Weber Department / Function: Sales & Marketing Business Overview: Saint-Gobain has established itself as a leader in India's building materials industry, surpassing INR 12,000 Crores in sales in 2022. With a Pan-India presence and over 50 ISO 14000 and OHSAS 18000-certified manufacturing sites, it dominates key sectors like Glass, Gyproc, and Weber, primarily serving B2B and non-residential markets. Saint-Gobain Weber India, a pioneer in construction chemicals since 2004, operates state-of-the-art facilities in Gujarat, Maharashtra, and Tamil Nadu, with ongoing expansion in Chennai. Beyond infrastructure, the company invests in talent, digitalization, and service excellence. With a rapidly growing team of nearly 400 employees, Saint-Gobain Weber India offers an exciting opportunity to be part of an innovative and impactful journey. JOB SUMMARY: Architect & Contractor Engagement: Conduct product demonstrations and establish strong connections. Site Visits & Funnel Development: Generate and track leads from site visits. Funnel Value Tracking: Monitor the pipeline to optimize conversion rates. Market Development Initiatives: Organize industry meets to strengthen engagement. Corrective Action Implementation: Address underperforming primary partners/products in alignment with HO and product managers. Influencer Connect: Drive increased participation in key influencer programs. Activity Reporting: Provide structured updates to managers and HO on a regular basis. Market Intelligence Gathering: Collect and share relevant insights about the assigned market. Execution & Monitoring of Market Activities: Work closely with RSM/ASM, to ensure effective implementation of strategies. Contractor Training & Development: Lead training sessions to enhance contractor skill sets and loyalty. QUALIFICATIONS / EXPERIENCE REQUIRED: Education: Bachelor's/Masters degree in Sales, Marketing, Business, or a related field. Industry Experience: Minimum 3-8 years of experience in sales, marketing, or business development, preferably in the construction or building materials industry. Market & Sales Expertise: Proven ability to drive market penetration and develop customer relationships. Digital & Traditional Marketing Knowledge: Familiarity with modern sales tools, CRM, and marketing channels. Training & Development Skills: Ability to lead product training sessions for contractors and stakeholders.

Job Description Location- Gujarat -Rajkot,Surat,Jamnagar,Gandhinagar Job Title: Cluster Development Manager Business: Saint-Gobain: Weber Department / Function: Sales & Marketing Business Overview: Saint-Gobain has established itself as a leader in India's building materials industry, surpassing INR 12,000 Crores in sales in 2022. With a Pan-India presence and over 50 ISO 14000 and OHSAS 18000-certified manufacturing sites, it dominates key sectors like Glass, Gyproc, and Weber, primarily serving B2B and non-residential markets. Saint-Gobain Weber India, a pioneer in construction chemicals since 2004, operates state-of-the-art facilities in Gujarat, Maharashtra, and Tamil Nadu, with ongoing expansion in Chennai. Beyond infrastructure, the company invests in talent, digitalization, and service excellence. With a rapidly growing team of nearly 400 employees, Saint-Gobain Weber India offers an exciting opportunity to be part of an innovative and impactful journey. JOB SUMMARY: Architect & Contractor Engagement: Conduct product demonstrations and establish strong connections. Site Visits & Funnel Development: Generate and track leads from site visits. Funnel Value Tracking: Monitor the pipeline to optimize conversion rates. Market Development Initiatives: Organize industry meets to strengthen engagement. Corrective Action Implementation: Address underperforming primary partners/products in alignment with HO and product managers. Influencer Connect: Drive increased participation in key influencer programs. Activity Reporting: Provide structured updates to managers and HO on a regular basis. Market Intelligence Gathering: Collect and share relevant insights about the assigned market. Execution & Monitoring of Market Activities: Work closely with RSM/ASM, to ensure effective implementation of strategies. Contractor Training & Development: Lead training sessions to enhance contractor skill sets and loyalty. QUALIFICATIONS / EXPERIENCE REQUIRED: Education: Bachelor's/Masters degree in Sales, Marketing, Business, or a related field. Industry Experience: Minimum 3-8 years of experience in sales, marketing, or business development, preferably in the construction or building materials industry. Market & Sales Expertise: Proven ability to drive market penetration and develop customer relationships. Digital & Traditional Marketing Knowledge: Familiarity with modern sales tools, CRM, and marketing channels. Training & Development Skills: Ability to lead product training sessions for contractors and stakeholders.

Skill required: Marketing Operations - Campaign Management Designation: Campaign Management Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? The CRM Advisor will be responsible for managing Client's customer relationship management (CRM) systems and initiatives, ensuring the effective use of customer data to drive engagement, retention, and growth. This role will play a key part in the development and execution of CRM strategies that enhance customer experiences, foster long-term loyalty, and maximize customer value. The CRM Advisor will collaborate with multiple internal teams, leveraging data and insights to ensure that Client's CRM tools and processes deliver measurable results aligned with the company's business goals.Role requires Digital Marketing Ads & Promotion creation/designoA bachelor's degree in Business, Marketing, Data Analytics, or a related field is required.oAdditional certifications in CRM systems (e.g., Salesforce Certified Administrator or Consultant) or data analytics are desirable. Campaign Planning Digital Marketing Campaigns Communications CRM Problem-solving skills What are we looking for? CRM Systems Expertise:Good understanding of CRM platforms such as Salesforce, Adobe Campaign, Dot Digital to manage customer relationships and deliver targeted campaigns. Data Management & Analytics:Strong ability to manage and analyze customer data to derive insights and inform strategic decisions. Familiarity with tools like Excel, Google Analytics, or Tableau for reporting and analysis. Customer Segmentation:Ability to analyze customer data and create actionable customer segments for targeted communications, leveraging analytics and insights to personalize engagement. Marketing Automation:Knowledge of marketing automation platforms to streamline customer interactions and campaigns across channels (email, SMS, etc.). Integration & Data Flow Management:Familiarity with integrating CRM tools with other business systems (e.g., marketing platforms, sales systems) to enable seamless data flow and customer experience. Customer-Centric Approach:Strong focus on understanding and anticipating customer needs, using CRM tools to deliver personalized, relevant customer experiences. Analytical Thinking:Ability to analyze data and identify trends, insights, and opportunities for CRM improvements and business growth. Project Management:Excellent organizational and time management skills, with the ability to manage multiple projects simultaneously, ensuring delivery on time and within scope. Collaboration & Communication:Strong interpersonal and communication skills, capable of working cross-functionally with diverse teams and engaging stakeholders effectively. Problem-Solving:Proactive in identifying challenges in CRM processes or customer interactions, developing effective solutions to enhance performance. Attention to Detail:High attention to detail in managing customer data and executing campaigns to ensure accuracy and quality in all CRM-related activities. Roles and Responsibilities: CRM Strategy Development and Implementation:Develop and execute CRM strategies to enhance customer engagement, drive retention, and support business objectives. Collaborate with marketing, sales, and digital teams to align CRM efforts with overall customer experience strategies. CRM System Management:Oversee the configuration, management, and optimization of Client's CRM systems (e.g., Salesforce, Dynamics 365), ensuring the systems are fully utilized to meet customer and business needs. Troubleshoot issues and work with IT to resolve technical challenges. Customer Data Management:Ensure data quality and integrity by implementing best practices for customer data collection, segmentation, and enrichment. Maintain a customer database that allows for targeted, personalized marketing and communication strategies. Campaign Planning and Execution:Lead the creation and execution of CRM campaigns, including email, SMS, loyalty programs, and push notifications, ensuring they are aligned with business objectives and customer preferences. Performance Monitoring and Reporting:Track the effectiveness of CRM campaigns through key performance indicators (KPIs), such as customer retention rates, engagement levels, and ROI. Provide regular reports to senior leadership on campaign results and customer insights. Collaboration Across Functions:Work closely with marketing, digital, sales, and customer service teams to ensure CRM strategies are integrated across all touchpoints and deliver a consistent and exceptional customer experience. Continuous Improvement:Stay up to date with industry best practices, CRM trends, and technological advancements. Recommend improvements to Client's CRM strategies, tools, and processes based on market research and customer feedback. Qualifications Any Graduation