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6.0 - 8.0 years
0 Lacs
mumbai, maharashtra, india
On-site
Job Description Trade Marketing Lead Role Overview Lead end-to-end trade marketing strategy and execution across regions. Oversee POSM planning, deployment, and compliance for all in-store activities. Drive distribution effectiveness of input SKUs for activated months. Create impactful sales team briefing materials and conduct F2F briefings. Ensure loyalty program implementation and adherence to guidelines. Lead GTM/RTM initiatives for all new product launches. Empanel and manage key stores, track offtakes, and build retail partnerships. Plan, execute, and measure micro-marketing activities at cluster level. Manage vendor partnerships to ensure cost-effective and quality execution. Provide i...
Posted 2 weeks ago
10.0 - 14.0 years
7 - 11 Lacs
mumbai
Work from Office
About The Role Skill required: Marketing Operations - Salesforce Marketing Cloud Designation: Campaign Management Assoc Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designDesign, implement, develop & manage Salesforce Marketing Clo...
Posted 2 weeks ago
5.0 - 7.0 years
0 Lacs
bengaluru, karnataka, india
On-site
We're seeking a VP of Product with a strong background in RMG (Real Money Gaming) or Gaming. This is a career-defining opportunity for a seasoned product leader who is ready to step into a high-impact executive role and shape the future of gaming rewards. Responsibilities Own and drive the product vision, strategy, and roadmap to make BeBetta the go-to platform for gamified rewards. Lead and mentor the product team to build world-class features that drive retention and monetization. Develop and optimize gamification mechanics that enhance user engagement, loyalty, and revenue. Leverage data-driven insights to iterate and improve product offerings, ensuring user-centric innovation. Collaborat...
Posted 2 weeks ago
1.0 - 6.0 years
0 Lacs
mumbai, maharashtra, india
On-site
Role Overview : Responsible for designing and executing customer lifecycle strategies at a brand and category level, with a focus on acquisition, retention, loyalty, and conversion. You will drive customer engagement and business growth across both Luxe and non-Luxe brands. This role requires strong analytical skills, cross-functional collaboration, and the ability to translate customer insights into measurable outcomes. Key Responsibilities : CLM Strategy & Execution Design and implement brand/category-level CLM plans leveraging Sampling, GWP (Gift with Purchase), and Try & Buy initiatives to boost acquisition, retention, and loyalty. Develop and scale end-to-end Sampling SOPs ensuring stre...
Posted 2 weeks ago
2.0 - 5.0 years
1 - 2 Lacs
hyderabad
Work from Office
Roles and Responsibility Develop and implement effective customer relationship strategies to enhance customer satisfaction. Build and maintain strong relationships with customers, identifying their needs and providing tailored solutions. Collaborate with cross-functional teams to resolve customer complaints and issues promptly. Conduct market research to identify trends and opportunities for growth. Analyze customer feedback to improve products and services. Provide exceptional customer service, ensuring high levels of customer loyalty and retention. Job Requirements Minimum 3 years of experience in customer relations or a related field. Strong communication and interpersonal skills are esse...
Posted 2 weeks ago
6.0 - 9.0 years
15 - 20 Lacs
ahmedabad, chennai, bengaluru
Hybrid
Role & responsibilities Job Description:- A Loyalty Management Technical Lead is responsible for designing, building, and implementing the technical infrastructure and architecture for customer loyalty programs, ensuring seamless integration with existing systems and aligning with business objectives. Key responsibilities include leading development teams, overseeing technical architecture, ensuring data integrity and security, collaborating with cross-functional teams, managing technical projects within budget and deadlines, and mentoring junior developers. Strong technical leadership, deep knowledge of loyalty platforms (like Salesforce Loyalty Management), excellent communication, and str...
Posted 2 weeks ago
3.0 - 8.0 years
10 - 14 Lacs
lucknow
Work from Office
Can be provided on request
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
pune, maharashtra
On-site
Role Overview: As a CRM Executive at Lokmanya Multipurpose Co-operative Society, your role will involve developing and implementing CRM strategies to strengthen customer relationships. You will be responsible for creating and managing loyalty programs aimed at boosting retention and repeat business. Tracking KPIs to measure the effectiveness of CRM and loyalty programs will be a key part of your responsibilities. Additionally, you will implement CRM systems to manage customer data and engagement, design targeted marketing campaigns, maintain customer segmentation, and address customer feedback efficiently. Key Responsibilities: - Develop and implement CRM strategies to enhance customer relat...
Posted 2 weeks ago
8.0 - 12.0 years
8 - 12 Lacs
ahmedabad
Work from Office
Dear Candidate, Greetings from Club Mahindra.! Roles & Responsibilities Perfect execution of all members facing processes at the branch with Zero Error Ensure TATs of all processes are adhered to with 95%+ compliance Frequent member engagements at Metros, Tier 2/3 cities through Heart to heart events, Coffee meets, FoS visits to members premises, etc. for proactive engagement and doing farming / referral sales (HFRP). Increase Share of members wallet - Upgrades of memberships through servicing Improving Unique members holidaying with proactive holiday planning and member education. Improve Active Base of the Branches with a clear strategy and flawless execution Reduce member cancellations an...
Posted 3 weeks ago
8.0 - 12.0 years
6 - 12 Lacs
tiruppur
Work from Office
Job Role: Manager - CRM Job Summary: We are looking for a results-driven CRM Manager responsible for managing and enhancing customer engagement by executing CRM campaigns, ensuring data accuracy, and driving loyalty initiatives, while building advanced analytics, automation tools, and showroom-level adoption to increase customer retention, satisfaction and lifetime value. Job Location: Tiruppur Job Description: Responsibilities and Duties Maintain and update the customer master database, ensuring data security, accuracy and completeness across COCO and FOFO showrooms. Track loyalty/reward points, redemption trends and customer segmentation by frequency, spend and product category. Prepare an...
Posted 3 weeks ago
1.0 - 3.0 years
3 - 6 Lacs
bengaluru
Work from Office
About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? An Email DBR (Digital Banking Representative) at Bank is responsible for being the first point of contact for customers, assisting with their banking needs, resolving inquiries, and providing exceptional service. The ideal DBR has strong communication skills, problem-solving abilities, and a commitment to customer satisfaction. An Email DBR will service inquiries but not limited to:account status, balance inquiries, card replacements, lending products, document review, and transaction inquiries. ...
Posted 3 weeks ago
1.0 - 3.0 years
3 - 6 Lacs
bengaluru
Work from Office
About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? An Email DBR (Digital Banking Representative) at Bank is responsible for being the first point of contact for customers, assisting with their banking needs, resolving inquiries, and providing exceptional service. The ideal DBR has strong communication skills, problem-solving abilities, and a commitment to customer satisfaction. An Email DBR will service inquiries but not limited to:account status, balance inquiries, card replacements, lending products, document review, and transaction inquiries. ...
Posted 3 weeks ago
1.0 - 3.0 years
3 - 6 Lacs
bengaluru
Work from Office
About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? An Email DBR (Digital Banking Representative) at Bank is responsible for being the first point of contact for customers, assisting with their banking needs, resolving inquiries, and providing exceptional service. The ideal DBR has strong communication skills, problem-solving abilities, and a commitment to customer satisfaction. An Email DBR will service inquiries but not limited to:account status, balance inquiries, card replacements, lending products, document review, and transaction inquiries. ...
Posted 3 weeks ago
1.0 - 3.0 years
3 - 6 Lacs
bengaluru
Work from Office
About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? An Email DBR (Digital Banking Representative) at Bank is responsible for being the first point of contact for customers, assisting with their banking needs, resolving inquiries, and providing exceptional service. The ideal DBR has strong communication skills, problem-solving abilities, and a commitment to customer satisfaction. An Email DBR will service inquiries but not limited to:account status, balance inquiries, card replacements, lending products, document review, and transaction inquiries. ...
Posted 3 weeks ago
1.0 - 3.0 years
3 - 6 Lacs
bengaluru
Work from Office
About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? An Email DBR (Digital Banking Representative) at Bank is responsible for being the first point of contact for customers, assisting with their banking needs, resolving inquiries, and providing exceptional service. The ideal DBR has strong communication skills, problem-solving abilities, and a commitment to customer satisfaction. An Email DBR will service inquiries but not limited to:account status, balance inquiries, card replacements, lending products, document review, and transaction inquiries. ...
Posted 3 weeks ago
1.0 - 3.0 years
3 - 6 Lacs
bengaluru
Work from Office
About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? An Email DBR (Digital Banking Representative) at Bank is responsible for being the first point of contact for customers, assisting with their banking needs, resolving inquiries, and providing exceptional service. The ideal DBR has strong communication skills, problem-solving abilities, and a commitment to customer satisfaction. An Email DBR will service inquiries but not limited to:account status, balance inquiries, card replacements, lending products, document review, and transaction inquiries. ...
Posted 3 weeks ago
1.0 - 3.0 years
3 - 6 Lacs
bengaluru
Work from Office
About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? An Email DBR (Digital Banking Representative) at Bank is responsible for being the first point of contact for customers, assisting with their banking needs, resolving inquiries, and providing exceptional service. The ideal DBR has strong communication skills, problem-solving abilities, and a commitment to customer satisfaction. An Email DBR will service inquiries but not limited to:account status, balance inquiries, card replacements, lending products, document review, and transaction inquiries. ...
Posted 3 weeks ago
1.0 - 3.0 years
3 - 6 Lacs
bengaluru
Work from Office
About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? An Email DBR (Digital Banking Representative) at Bank is responsible for being the first point of contact for customers, assisting with their banking needs, resolving inquiries, and providing exceptional service. The ideal DBR has strong communication skills, problem-solving abilities, and a commitment to customer satisfaction. An Email DBR will service inquiries but not limited to:account status, balance inquiries, card replacements, lending products, document review, and transaction inquiries. ...
Posted 3 weeks ago
1.0 - 3.0 years
3 - 6 Lacs
bengaluru
Work from Office
About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? An Email DBR (Digital Banking Representative) at Bank is responsible for being the first point of contact for customers, assisting with their banking needs, resolving inquiries, and providing exceptional service. The ideal DBR has strong communication skills, problem-solving abilities, and a commitment to customer satisfaction. An Email DBR will service inquiries but not limited to:account status, balance inquiries, card replacements, lending products, document review, and transaction inquiries. ...
Posted 3 weeks ago
1.0 - 3.0 years
3 - 6 Lacs
bengaluru
Work from Office
About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? An Email DBR (Digital Banking Representative) at Bank is responsible for being the first point of contact for customers, assisting with their banking needs, resolving inquiries, and providing exceptional service. The ideal DBR has strong communication skills, problem-solving abilities, and a commitment to customer satisfaction. An Email DBR will service inquiries but not limited to:account status, balance inquiries, card replacements, lending products, document review, and transaction inquiries. ...
Posted 3 weeks ago
1.0 - 3.0 years
3 - 6 Lacs
bengaluru
Work from Office
About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? An Email DBR (Digital Banking Representative) at Bank is responsible for being the first point of contact for customers, assisting with their banking needs, resolving inquiries, and providing exceptional service. The ideal DBR has strong communication skills, problem-solving abilities, and a commitment to customer satisfaction. An Email DBR will service inquiries but not limited to:account status, balance inquiries, card replacements, lending products, document review, and transaction inquiries. ...
Posted 3 weeks ago
0.0 - 3.0 years
2 - 3 Lacs
chennai
Work from Office
CORPORATE GIFTING Work on all phases of the end to end sales cycle including pre-sales presentations, client persuasions, conducting negotiations clients, Drafting quotes and proposals, Identify new clients, Build Client relationships Required Candidate profile Client coordination, Lead generation , Excellent communication, Advanced Excel - Added Advantage Sales coordination, B2B Corporate Sales, Client Relationship, Leadership Order Processing
Posted 3 weeks ago
4.0 - 9.0 years
6 - 7 Lacs
thiruvananthapuram
Work from Office
Managing a team, analyzing retention strategies, and working closely with other departments to improve customer loyalty Lead and mentor a team 4-7 years in customer retention, Team handling, sales, or customer service (preferably in life insurance).
Posted 3 weeks ago
4.0 - 9.0 years
6 - 7 Lacs
kottayam
Work from Office
Managing a team, analyzing retention strategies, and working closely with other departments to improve customer loyalty Lead and mentor a team 4-7 years in customer retention, Team handling, sales, or customer service (preferably in life insurance).
Posted 3 weeks ago
4.0 - 9.0 years
6 - 7 Lacs
kollam
Work from Office
Managing a team, analyzing retention strategies, and working closely with other departments to improve customer loyalty Lead and mentor a team 4-7 years in customer retention, Team handling, sales, or customer service (preferably in life insurance).
Posted 3 weeks ago
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