169 Loyalty Programs Jobs - Page 2

The CRM Manager position focuses on developing and implementing strategies to enhance customer engagement, retention, and lifetime value. You will be responsible for managing customer data, analyzing user behavior, and executing personalized marketing campaigns to improve customer satisfaction and loyalty. Your key responsibilities will include: - Developing and implementing a CRM strategy for customer acquisition, retention, and loyalty for mobile devices. - Defining and optimizing customer journeys for different segments, including new, existing, and returning customers. - Leading the integration and maintenance of CRM software. You will also be expected to: - Analyze customer data, purcha...

You will be joining a fast-growing dietary supplement startup with a mission to revolutionize health and wellness through science-backed formulations and premium-quality ingredients. As the Head of Growth, you will play a crucial role in leading customer acquisition, retention, and brand growth strategies. This position offers you the opportunity to drive impact in a high-growth, mission-driven company. Your main responsibilities will include developing and executing a comprehensive growth strategy focused on driving direct-to-consumer revenue, customer acquisition, and retention. You will oversee performance marketing initiatives such as paid social, paid search, influencer marketing, and a...

About The Role Job Summary: The Bank Loyalty Manager is responsible for designing, executing, and optimizing customer loyalty and rewards programs for Credit Cards to drive customer engagement, retention, and satisfaction. This role will focus on analyzing customer behavior, managing loyalty campaigns, and ensuring alignment with the bank"™s overall marketing and customer retention strategies. Key Responsibilities: Loyalty Program Design & Management Develop and manage the bank"™s loyalty and rewards programs. Design programs that align with customer needs and the bank's business objectives. Evaluate and optimize existing programs based on customer feedback and market trends. Customer Engage...

You are a highly motivated and experienced Sr. Executive - CRM who will be joining our team at the City Center Mall office in Siliguri. With 4 to 8 years of CRM experience, preferably in the real estate or retail sector, you will play a crucial role in managing customer relationships, ensuring their satisfaction, and implementing strategies to drive customer retention for the organization's growth objectives. Your responsibilities will include building and maintaining strong customer relationships, promptly addressing queries and complaints, and serving as the primary contact throughout the customer journey. You will also be tasked with implementing and monitoring CRM strategies, analyzing f...

Driving loyalty and referral business from existing customers and relevant stakeholders in given timeline , desired results needs to be maintained in launch and sustenance . - **Engage with customers to gather feedback, understand their motivations, and foster relationships that encourage participation in loyalty and referral activities. - **Develop engaging promotional materials and communication plans to inform customers about loyalty initiatives and referral opportunities. - **Work closely with marketing, sales, and customer service teams to ensure a consistent approach to customer engagement. - **Market Research:** Stay informed on industry trends, competitor offerings, and customer pref...

Job Description Company Profile: TLC DigiTech (P) Ltd is a tech product and services company providing end to end digital solutions for customer acquisition, activation, engagement, retention, and loyalty. We have domain expertise in the travel and hospitality space. Set up over 20 years ago, we have a pan India presence and a regional presence in East Africa and Sri Lanka. With our corporate office in New Delhi, we have a team strength of over 600 people and bring a culture of innovation to deliver excellence. Our integrated teams spanning Design, Technology, Digital, Support, Contact Centers, and Club Ambassadors provide a seamless, single-window solution for our customers. Our technology ...

Max Life Insurance Company Limited is looking for Assistant Manager - CAT - Loyalty to join our dynamic team and embark on a rewarding career journey Ensuring company policies are followed. Optimizing profits by controlling costs. Hiring, training and developing new employees. Resolving customer issues to their overall satisfaction. Maintaining an overall management style that follows company best practices. Providing leadership and direction to all employees. Ensuring product quality and availability. Preparing and presenting employee reviews. Working closely with the store manager to lead staff. Overseeing retail inventory. Assisting customers whenever necessary. Organizing employee schedu...

Job Description: Job Title: Marketing Manager - Luxury Brand Department: Marketing & Brand Management Reports To: Head of Marketing / Business Unit Head Role Overview: The Marketing Manager will be responsible for managing and elevating the brand presence of our luxury township / Products portfolio. The role will focus on brand management, communication, and market positioning while ensuring alignment with the company's vision of delivering excellence in the luxury segment. The candidate should have strong exposure to luxury brands and a deep understanding of consumer behaviour in the premium and aspirational category. ? Key Responsibilities: . Brand Management & Strategy . Develop, implemen...

The Customer Relationship Manager (CRM) in any industry is responsible for maintaining and enhancing relationships with customers to ensure long-term satisfaction and loyalty. This role focuses on improving the overall customer experience, driving customer retention, and optimizing sales opportunities by delivering personalized service and managing customer interactions throughout the ownership journey. You will also coordinate between sales, service, and marketing teams to ensure customer needs are met effectively. Key Responsibilities: Customer Engagement & Relationship Management: - Build and maintain strong, long-lasting relationships with customers to enhance loyalty and satisfaction. -...

As a RBDM Standard Solution, you will be responsible for leading a team of 4-8 on-roll members in the Paint & Cement industry. Your educational background should include a Btech in Civil engineering with 10 to 12 years of experience. The primary location for this role is in Calicut, although candidates willing to relocate will also be considered. Your main product focus will be Dr. Fixit, and your duties will encompass various responsibilities. These include overseeing the implementation of Market Development Plans and providing feedback on their effectiveness. You will also be expected to monitor competitive activities within the cluster and engage with Large Contractors on various initiati...

Hiring for Business Development Manager - 1. BDM-Loyalty Program Location -Bangalore Exp req-3 yrs 2. BDM- Corporate Gifting Location : Noida Exp Req-3 yrs Role & responsibilities Develop new business opportunities at all stages of the sales cycle to include targeting, prospecting and presenting compelling business propositions. Work effectively with C-Level decision makers, i.e. Chief Marketing Officer, CFO, CTO, VPs, Directors and other potential customers, to develop long term strategic relationships. Effectively manage large scale, complex contracts negotiations and close new business deals. Mandatory Requirement: MBA Loyalty Marketing/Sales background New Lead Generation Corporate Clien...

As a valuable member of our team, you will be welcoming customers with a friendly demeanor, providing detailed product information, and assisting them in locating specific items. Your role will also involve understanding and effectively promoting current sales, promotions, and loyalty programs to enrich the customer experience and boost sales. This is a full-time position with a day shift schedule and the potential for performance bonuses. Proficiency in English is preferred for effective communication with customers. Ideal candidates would have availability for day shifts and the ability to work in person at our designated work location. Join us in creating a welcoming and informative shopp...

As a Retention Senior at our company, you will play a crucial role in driving customer loyalty and lifetime value. With 2-3 years of experience in customer retention strategies, lifecycle marketing, and data analysis, you will be responsible for enhancing customer engagement and reducing churn. Your key responsibilities will include developing and executing customer retention strategies to increase customer lifetime value and improve engagement. You will design and implement lifecycle marketing campaigns across various channels such as email, SMS, push notifications, and in-app messaging. By analyzing customer behavior and purchase patterns, you will identify churn risks and implement proact...

The role involves driving sales for Brigade residential portfolio through Existing customers & Referrals. Generation of repurchase & Referrals from the assigned portfolio of projects The incumbent is expected to plan monthly calendar and carry out BTL activities & Lead generation campaigns through BTL activities in delivered projects as well as online activities. Execute Referral & Loyalty events during Launches and drive Sales. Support Project sales team in Referral & Loyalty bookings. Core Responsibilities: Coordinate with various functions (Site sales Team, CRM etc) to drive lead generation & sales. Adherence to lead management system & MIS reporting. Implement the organization's loyalty ...

As a Loyalty Specialist - Martech at 0101, a customer acquisition company based in Mumbai, your primary responsibility will be to create Martech stacks, enhance customer acquisition across all channels, develop impactful digital assets, and formulate data-driven marketing strategies for our clients. With a focus on managing loyalty programs and coordinating with various departments, your role will involve understanding data flows and overseeing the creation of Business Requirement Documents (BRDs). The ideal candidate for this full-time on-site position should possess 5-8 years of experience in handling loyalty programs either from a data-oriented agency or on the brand side. An advantage wo...

You will be joining our leadership team as an Sr. Director Customer Success in Account Management with expertise in technology solution builds. Your role will involve bridging the gap between account management and technology to ensure the successful execution of client strategies and drive growth in our tech build services. Collaboration with managers, associate directors, and senior leadership will be essential to deliver cutting-edge tech solutions to clients and build a high-performing team. As the ideal candidate, you will excel in project delivery while embodying our core values of being bold, curious, and open, driving continuous innovation, and fostering trust. Your key responsibilit...

Max Life Insurance Company Limited is looking for Deputy Manager - CAT - Loyalty to join our dynamic team and embark on a rewarding career journey Assist the Manager in the day-to-day operations of the business, including setting goals, developing strategies, and overseeing the work of team members Take on leadership responsibilities as needed, including managing team members and making decisions in the absence of the Manager Identify and address problems or challenges within the business, and develop and implement solutions Collaborate with other departments and teams to ensure smooth and efficient operations Maintain accurate records and documentation Contribute to the development and impl...

At Times Internet, you contribute to creating premium digital products that simplify and enhance the lives of millions. As India's largest digital products company, our presence spans across categories like News, Sports, Fintech, and Enterprise solutions. Our portfolio includes market-leading brands such as TOI, ET, NBT, Cricbuzz, Times Prime, and more, each crafted to enrich experiences and align with your interests. We are excited about exploring new possibilities and dedicated to introducing innovative products, ideas, and technologies to help individuals make the most of each day. Join our team and be part of the journey to the next level! As a Lead Product Manager for Cross-Company Plat...

Job Description Responsible for implementing various customer programs (payment, loyalty, campaigns, research, analytics, etc.) across segments (retail and fleet) and managing all the related activities. Acquire & ensure relationship with Key Account Customers. Implement various marketing initiatives for this purposein the Business State. Accountabilities RESPONSIBILITIES ACTIVITIES 1 Implement and Manage payment and rewards programs for fleet and non-fleet customer segments in the Business State Roll-out fleet loyalty program & payment programs and ensure that the required acquiring set-up is created across the Business State. Responsible for customer acquisition, activation and retention f...

The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments...

This is a full-time, on-site role for a Marketing Manager located in Bengaluru. The Marketing Manager will be responsible for managing our brand and image, driving sales and traffic, and creating marketing plans to increase customer engagement and loyalty. The marketing manager will work closely with other cross-functional teams and collaborate with external agencies and vendors. Qualifications : Expertise in marketing strategy, planning, and execution. Experience - 5 to 8 years in Retail FMCG Marketing. Experience in Store visit store operations and Marketing. Experience in digital marketing and social media management Excellent written and verbal communication skills Experience in brand ma...

This is a full-time, on-site role for a Marketing Manager located in Bengaluru. The Marketing Manager will be responsible for managing our brand and image, driving sales and traffic, and creating marketing plans to increase customer engagement and loyalty. The marketing manager will work closely with other cross-functional teams and collaborate with external agencies and vendors. Qualifications : Expertise in marketing strategy, planning, and execution. Experience - 5 to 8 years in Retail FMCG Marketing. Experience in Store visit store operations and Marketing. Experience in digital marketing and social media management Excellent written and verbal communication skills Experience in brand ma...

As an E-commerce Manager, your primary responsibility will be to develop and implement an e-commerce strategy to achieve sales and profitability targets. You will be required to identify emerging trends in online food ordering and capitalize on growth opportunities. Your role will involve managing and optimizing menu/product listings, pricing, and promotions across various platforms such as Swiggy and Zomato. It will be essential to ensure brand consistency by maintaining accurate, appealing, and optimized online presence. Building and maintaining strong relationships with aggregator platforms and vendors will be a key aspect of your job. You will also be responsible for planning and executi...

As a Growth Executive at our company in Lower Parel, Mumbai, with 13 years of experience in the Growth/Strategy department, you will play a crucial role in analyzing website performance, enhancing conversion rates, and driving long-term customer engagement. Your expertise in website analysis, CRO, and retention marketing will be instrumental in identifying opportunities for growth and implementing data-backed strategies to enhance user experience. Your key responsibilities will include conducting in-depth website and funnel analysis to pinpoint areas for improvement, developing CRO strategies such as A/B testing and landing page optimization, and collaborating with various teams to implement...

Role & responsibilities Customer Lifecycle Management Retention & Loyalty Programs Campaign Management Cross-Functional Collaboration Innovation & Growth Key KPIs Repeat booking rate (%) Customer lifetime value (CLV) Churn rate / retention rate Net Promoter Score (NPS) Campaign ROI (redemptions, engagement, conversions) Preferred candidate profile 2+ years of experience in Retention specifically Graduate in relevant field Excellent Communication Immediate joiners (Preferred)