3.0 - 7.0 years

0 Lacs

chennai, tamil nadu

On-site

The role based in Chennai requires an experienced professional to handle the following responsibilities: - Execute Email marketing campaigns with the assistance of Creative designers - Develop and implement EDM Strategy - Manage relationships with ESPs - Monitor key engagement metrics and enhance Revenue from Email Channel - Utilize analytics to evaluate the reach, scale, and effectiveness of marketing campaigns - Drive Customer Segmentation and Personalization initiatives - Manage, optimize, and monitor Campaigns on Mobile SMS - Oversee Internal Loyalty Program The ideal candidate should possess the following skills and knowledge base: - Strong Written and Spoken communication skills - Prof...

Posted 2 months ago

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Client Relationship Manager Evolve Brands

4.0 - 7.0 years

4 - 6 Lacs

Gurugram

Work from Office

Job Responsibilities:- Manage and nurture strong relationships with assigned clients. Execute and monitor loyalty programs: point systems, e-voucher redemptions, and rewards campaigns. Coordinate with internal teams (tech, ops, analytics, fulfillment) to deliver campaign outcomes. Ensure timely reporting through MIS and dashboards. Handle client calls, queries, and escalations professionally. Understand and optimize client KPIs: engagement rate, redemption %, ROI. Maintain CRM systems with accurate client interaction records. Key Requirements:- 4 to 6 years of experience in client relationship/client servicing roles. Mandatory: Experience in managing loyalty or rewards programs (dealer, infl...

Posted 4 months ago

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