33 Loyalty Management Jobs

As a Salesforce Marketing Cloud Solution Engineer, you will play a crucial role in engaging with a diverse range of customers, from operational marketing and IT teams to C-Level executives. Your primary responsibility will be to act as a trusted advisor and guide, delivering exceptional customer experiences while effectively showcasing the business value of our solutions to audiences at all levels. - Collaborate closely with sales teams, partners, product specialists, and industry experts to plan and execute sales campaigns successfully. - Lead client discovery sessions to ensure that proposed solutions align with customer goals, address business challenges, and pave the way for a fast retur...

As a Customer Relationship Manager at our dealership, you will play a vital role in fostering strong relationships with customers to ensure their satisfaction and drive repeat business. Your responsibilities will encompass a range of tasks including customer engagement and retention, sales support, after-sales service, data management, and reporting. Key Responsibilities: - Engage and retain customers by providing a welcoming showroom experience and maintaining regular contact through calls, messages, and emails. - Address customer queries, complaints, and feedback in a prompt and professional manner. - Develop loyalty programs to promote repeat purchases and referrals. - Support the sales t...

As a Customer Relationship Manager at our dealership, your role will involve building and maintaining strong relationships with customers to ensure high levels of satisfaction and drive repeat business. Your responsibilities will span across customer engagement & retention, sales support, after-sales service, data & reporting. Key Responsibilities: - Greet and assist walk-in customers to provide a positive showroom experience. - Regularly contact existing customers through calls, messages, and emails. - Handle customer queries, complaints, and feedback promptly and professionally. - Develop loyalty programs and initiatives to encourage repeat purchases and referrals. - Assist the sales team ...

As a Loyalty Manager at our company, your primary responsibility will be to ensure recognition and engagement of our most valuable Elite members by delivering the highest quality member stay experience. You will be managing and coordinating all aspects of the Elite members" journey, from pre-arrival to post-stay feedback mechanisms. Additionally, you will be directing, implementing, and evaluating the quality of products and services provided to Elite members. It will also be your responsibility to partner with the Loyalty Head Connector and Connector Team to ensure effective communication and delivery of the Elite benefits program. Furthermore, you will manage part of the Loyalty Operations...

As a customer service representative, your main responsibilities will include: - Handling customer complaints, feedback calls, and appointments - Making outbound calls, generating leads, and converting calls into new business - Managing and scheduling appointments for procedures - Managing customer relationships to improve engagement and loyalty The qualifications required for this role are: - Proficiency in English (Preferred) - Previous experience in customer service is a plus In addition to a full-time, permanent position, you will also receive benefits such as: - Cell phone reimbursement - Health insurance - Provident Fund You will be working day shifts at the company's in-person locatio...

Role and Purpose As a Merchant Relationship Manager at Xoxoday, you will be responsible for acquiring, managing, and maintaining strong relationships with both merchants and clients. This role ensures seamless collaboration, optimizes merchant partnerships, enhances client satisfaction, and drives business growth through strategic relationship management and revenue optimization. Key Responsibilities: Merchant Acquisition & Onboarding: Generate leads, build a strong merchant portfolio, and establish long-term merchant relationships. Conduct daily outreach to identify and onboard new merchants, expanding the business portfolio. Negotiate commercial terms, contracts, and agreements to ensure f...

Role Overview: As a Salesforce Multi Cloud Administrator, you will play a critical role in developing, and optimizing Salesforce solutions, focusing on Salesforce CRM, Loyalty Management, and Service Cloud platforms. Your responsibilities include overseeing the administration of the Salesforce platform, collaborating with internal stakeholders and cross-functional teams, and gathering requirements to enhance business processes and drive company success efficiently. Key Responsibilities: - System Administration: Coordinate with cross-functional teams, configure Salesforce according to project specifications, manage timelines, and ensure smooth project delivery. - Requirements Analysis: Unders...

As a Salesforce Developer joining our dynamic Salesforce team, your role will involve designing, developing, configuring, and implementing solutions on the Salesforce platform to enhance customer engagement, optimize field operations, and manage loyalty programs effectively. Key Responsibilities: - Design, configure, and implement solutions in Salesforce Field Service Lightning (FSL) and Salesforce Loyalty Management. - Develop and customize Lightning Web Components (LWCs), Apex classes, triggers, flows, and validation rules. - Configure service territories, work types, service appointments, skills, and resource scheduling in FSL. - Implement Loyalty Management features such as loyalty progr...

As a Salesforce Marketing Cloud Solution Engineer, your role involves engaging with customers of various levels and delivering memorable customer experiences through innovative solutions. You are a trusted advisor who showcases the business value of our solutions to different audiences. Working as part of the UKI Sales team, you provide technology and industry expertise to customers and partners to solve key business challenges and drive growth. Responsibilities: - Collaborate closely with sales teams, partners, product, and industry specialists to plan and execute sales campaigns effectively. - Lead client discovery and workshop sessions to ensure that proposed solutions align with customer...

You will be responsible for delivering the technology strategy for Salesforce use. As a Salesforce Architect with Salesforce Experience Cloud expertise at Red Hat, you will work collaboratively with business and technology stakeholders to define future-state technology architectures and roadmap that align with the business goals. Your key responsibilities will include: - Collaborating with stakeholders to understand potential opportunities and recommend solutions - Rapidly testing hypotheses, setting up and demoing Salesforce functionality, and guiding the development team for demos - Producing artifacts to guide technical teams towards meaningful business outcomes - Providing oversight for ...

Job Title: Senior Developer / Tech Lead SaleSalesforcesforce Location: Bengaluru, Karnataka Employment Type: Full-Time Role Overview: We are seeking a full-time Senior Developer / Tech Lead with 5+ years of experience. As a Senior Developer / Tech Lead, you will be responsible for designing, developing, and maintaining Salesforce solutions across departments while leading a team. You will handle end-to-end Salesforce project implementations, leveraging your expertise in Apex, Lightning Web Components (LWC), Service-Oriented Architecture, and Microservices. Must-Have Skills Salesforce Manufacturing Cloud Lightning Required Skills & Competencies 5+ years of experience with Salesforce Hands-on ...

Job Description: Hansa Cequity is one of the leading data driven, connected CX services provider in India. It provides integrated solutions in Marketing, Data Analytics, MarTech, Campaign management, Digital and Contact centre to enable its clients to acquire customers intelligently, retain and manage them profitably. With a data driven marketing approach and strategy we help companies leverage the power of technology through propriety and best in class marketing automation and analytics platforms. Our teams glean out insights and understand our clients customers and prospects. Our campaign management and digital marketing consultants then move in to create meaningful engagements opportuniti...

Were looking for a highly analytical and user-obsessed Manager Loyalty and Engagement to own and scale in-app user engagement, retention, and loyalty This role sits at the intersection of marketing, product, and analyticsresponsible for designing and deploying strategies that increase app usage, session time, and repeat behavior among our existing user base

Role Overview: As a Salesforce Marketing Cloud Solution Engineer, you will play a crucial role in engaging with a diverse range of customers, from operational marketing and IT teams to C-Level executives. Your primary responsibility will be to act as a trusted advisor and guide, delivering exceptional customer experiences while effectively showcasing the business value of our solutions to audiences at all levels. Key Responsibilities: - Collaborate closely with sales teams, partners, product specialists, and industry experts to plan and execute sales campaigns successfully. - Lead client discovery sessions to ensure that proposed solutions align with customer goals, address business challeng...

Purpose of the job The Digital Commerce Architect will play a crucial role in steering the technical solution for the end-to-end sales process via all digital distribution channels and cover all stages of commercial activities, e.g. customer engagement, leads & prospect, sales conversion, ordering, customer relationship & retention. , Expertise in Technologies: Demonstrated knowledge and experience with ability to design and implement effective solution for E-commerce, SFA, CRM, Leads Management, Loyalty Management, Store operation. Data and Integration: Solid foundation in data architecture for customer and sales relevant data in end-to-end integrated systems. Experience with CDP is highly ...

Entity: Customers & Products Job Family Group: Supply & Trading Group Job Description: As bp transitions to an integrated energy company, we must adapt to a changing world and maintain competitive performance. bps customers & products (C&P) business area is setting up a business and technology centre (BTC) in Pune, India . This will support the delivery of an enhanced customer experience and drive innovation by building global capabilities at scale, leveraging technology, and developing deep expertise. The BTC will be a core and connected part of our business, bringing together colleagues who report into their respective part of C&P, working together with other functions across bp. This is a...

Role Overview: As the Digital Commerce Architect at AkzoNobel, you will be responsible for steering the technical solution for the end-to-end sales process through digital distribution channels. Your role will cover various stages of commercial activities such as customer engagement, leads & prospects, sales conversion, ordering, and customer relationship & retention. Key Responsibilities: - Develop a robust long-term roadmap aligned with company objectives and digital stakeholders. - Define, design, and evolve the overall architecture of solutions in the Digital Commerce domain. - Ensure alignment with AkzoNobel's overarching goals and strategies while determining the required technology st...

8+ yrs experience, incl. Advised on SFs LM for RAC & Acima rewards. Led implementation by mapping customer/client journey into Intent, Transact, and Optimize phases for seamless engagement and performance.

8+ yrs experience, incl. Advised on SFs LM for RAC & Acima rewards. Led implementation by mapping customer/client journey into Intent, Transact, and Optimize phases for seamless engagement and performance.

8+ yrs experience, incl. Advised on SFs LM for RAC & Acima rewards. Led implementation by mapping customer/client journey into Intent, Transact, and Optimize phases for seamless engagement and performance.

8+ yrs experience, incl. Advised on SFs LM for RAC & Acima rewards. Led implementation by mapping customer/client journey into Intent, Transact, and Optimize phases for seamless engagement and performance.

The Loyalty Program Manager plays a crucial role in developing and implementing effective loyalty program strategies to enhance customer engagement and retention. With a keen focus on program design and customer segmentation, you will be responsible for managing all aspects of loyalty programs. Your role will also involve data analysis to identify key insights for program optimization. Collaboration with cross-functional teams and ensuring compliance with legal requirements are essential aspects of this position. Strong analytical skills are required to measure program effectiveness and drive continuous improvement. The ideal candidate should hold a Bachelor's degree in marketing or a relate...

As a Salesforce Architect with expertise in Salesforce Experience Cloud, you will be joining the Core Business Platforms organization at Red Hat. Your primary responsibility will be to deliver the technology strategy for Salesforce use. This role requires the highest level of technical expertise and involves managing the technical structure and global configuration of Salesforce based on business strategy and needs. You will collaborate with both business and technology stakeholders to ensure alignment between the Salesforce strategy and Red Hat's overall objectives. Additionally, you will work closely with technical teams and product managers supporting Salesforce and other Sales applicatio...

As a customer service representative in this role, you will be responsible for handling customer complaints, feedback calls, and appointments. You will also make outbound calls to generate leads and convert them into new business opportunities. Another key aspect of your job will involve managing and scheduling appointments for procedures, ensuring smooth operations and customer satisfaction. Your goal will be to effectively manage customer relationships, enhance customer engagement, and foster loyalty towards the company. This full-time, permanent position offers benefits such as cell phone reimbursement, health insurance, and Provident Fund. The work schedule is during the day shift, and t...

As bp transitions to an integrated energy company, you must adapt to a changing world and maintain competitive performance. The Customers & Products (C&P) business area is setting up a business and technology centre (BTC) in Pune, India. This centre will support the delivery of an enhanced customer experience and drive innovation by building global capabilities at scale, leveraging technology, and developing deep expertise. The BTC will be a core and connected part of the business, bringing together colleagues who report into their respective parts of C&P, working collaboratively with other functions across bp. This is an exciting time to join bp and the Customers & Products BTC! The Team Le...