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1.0 - 5.0 years

11 - 15 Lacs

Gurugram

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Tata Capital Ltd is looking for Customer Relationship Executive - UCV Finance - Motor Finance to join our dynamic team and embark on a rewarding career journey Responding to customer inquiries and concerns via phone, email, or chat in a timely and professional manner Resolving customer complaints and finding creative solutions to customer problems Building rapport and relationships with customers to foster loyalty and repeat business Gathering customer feedback and making recommendations for improving customer service Keeping up-to-date with the latest products and services offered by the company Keeping accurate records of customer interactions and transactions Collaborating with other teams within the company to ensure that customer needs are met

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6.0 - 11.0 years

8 - 13 Lacs

Mumbai

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Job Title: KYC Associate Role Description The Know Your Client (KYC) Analyst focuses on client onboarding (COB) and exceptions in line with regulatory standards and jurisdictions. The KYC Analyst provides regular communication to senior bank stakeholders on changes in KYC, Anti Money Laundering (AML) and Anti Financial Crime (AFC) areas and ensures any changes required are implemented with minimum disruptions. The KYC Analyst also assists the banks clients, managing all KYC and account opening requirements with appropriate governance and controls. They operate in an environment of strict adherence to Standard Operating procedures (SOPs) and Operation Level Agreements (OLAs) to achieve accurate and timely account opening to help execute trades. A dynamic and diverse division, our objective is to make sure that all our services are executed in a timely and professional manner, that risk is minimized and that the client experience is positive. We are proud of the professionalism of our people, and the work they do. In return, we offer excellent career development opportunities to foster skills and talent. In accordance with Anti-Money Laundering Requirements, Banks, such as Deutsche Bank AG ("DB"), are obliged to perform Know-your-client (KYC) reviews on all new clients they adopt. These checks and reviews are made in strict accordance with regulatory requirement and the banks internal policies. The project involves verification of the Client data, performing due diligence checks on the Clients, reviewing KYC documentation performing the risk assessment of the Client, liaising with the Business/Compliance, advising on KYC requirements and signing off on new client adoptions. The Reg & Tax analyst role is an operations function where you will be involved in reviewing various regulatory documents related to clients to ensure that all the regulatory requirements are met and the bank is in compliance. Your key responsibilities Responsible for verification of Client data Perform due diligence of new and existing clients covering a wide range of different client types including; Listed and Regulated, small/medium/ large private and public companies as well as more complex structures such as; SPVs, Co-operatives, Foundations and Funds, Governments, Joint Ventures, etc. Verifying KYC documentation of the Clients to be adopted/reviewed Perform the risk assessment of the Client to be adopted/reviewed Signing off on new client adoptions and periodic reviews Manage New Client Adoption or Periodic Review stream, to ensure that all requests are approved in accordance with regulatory requirements and the banks internal policies Manage exception ensuring that all SLAs defined with the Business on timeliness and quality are adhered Your skills and experience 6+ years of relevant work experience (AML/KYC/compliance related) within corporate financial services industry, Research/Analytics role in other Banks / KPOs etc Understanding of Control, Compliance, Investigation/chasing functions in banks Familiarity AML/KYC regulations and industry guidelines (FSA, JMLSG, 3rd EU Money Laundering Directive, MiFID) Ability to interpret regulatory guidelines and assessing risk scores and entity types Ability to interpreting alerts Ability to identifying trends and inconsistencies Understanding of end-to-end KYC process

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6.0 - 11.0 years

8 - 13 Lacs

Bengaluru

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Job Title: KYC Associate Role Description The Know Your Client (KYC) Analyst focuses on client onboarding (COB) and exceptions in line with regulatory standards and jurisdictions. The KYC Analyst provides regular communication to senior bank stakeholders on changes in KYC, Anti Money Laundering (AML) and Anti Financial Crime (AFC) areas and ensures any changes required are implemented with minimum disruptions. The KYC Analyst also assists the banks clients, managing all KYC and account opening requirements with appropriate governance and controls. They operate in an environment of strict adherence to Standard Operating procedures (SOPs) and Operation Level Agreements (OLAs) to achieve accurate and timely account opening to help execute trades. A dynamic and diverse division, our objective is to make sure that all our services are executed in a timely and professional manner, that risk is minimized and that the client experience is positive. We are proud of the professionalism of our people, and the work they do. In return, we offer excellent career development opportunities to foster skills and talent. In accordance with Anti-Money Laundering Requirements, Banks, such as Deutsche Bank AG ("DB"), are obliged to perform Know-your-client (KYC) reviews on all new clients they adopt. These checks and reviews are made in strict accordance with regulatory requirement and the banks internal policies. The project involves verification of the Client data, performing due diligence checks on the Clients, reviewing KYC documentation performing the risk assessment of the Client, liaising with the Business/Compliance, advising on KYC requirements and signing off on new client adoptions. The Reg & Tax analyst role is an operations function where you will be involved in reviewing various regulatory documents related to clients to ensure that all the regulatory requirements are met and the bank is in compliance. Your key responsibilities Responsible for verification of Client data Perform due diligence of new and existing clients covering a wide range of different client types including; Listed and Regulated, small/medium/ large private and public companies as well as more complex structures such as; SPVs, Co-operatives, Foundations and Funds, Governments, Joint Ventures, etc. Verifying KYC documentation of the Clients to be adopted/reviewed Perform the risk assessment of the Client to be adopted/reviewed Signing off on new client adoptions and periodic reviews Manage New Client Adoption or Periodic Review stream, to ensure that all requests are approved in accordance with regulatory requirements and the banks internal policies Manage exception ensuring that all SLAs defined with the Business on timeliness and quality are adhered Your skills and experience 6+ years of relevant work experience (AML/KYC/compliance related) within corporate financial services industry, Research/Analytics role in other Banks / KPOs etc Understanding of Control, Compliance, Investigation/chasing functions in banks Familiarity AML/KYC regulations and industry guidelines (FSA, JMLSG, 3rd EU Money Laundering Directive, MiFID) Ability to interpret regulatory guidelines and assessing risk scores and entity types Ability to interpreting alerts Ability to identifying trends and inconsistencies Understanding of end-to-end KYC process

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7.0 - 12.0 years

8 - 12 Lacs

Ahmedabad

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Roles & Responsibilities: BM-Life Insurance(Direct Channel) handling on roll team. Must be from Life Insurance with team handling experience. Call or Whatsapp: 9520865423, 7060896888,8755911894 NPCPL invites to apply.

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3.0 - 9.0 years

10 - 30 Lacs

Hyderabad, Bengaluru, Delhi / NCR

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Roles and Responsibilities : Develop and execute marketing strategies using Salesforce Marketing Cloud (SFMC) to drive customer engagement, loyalty, and conversion. Collaborate with cross-functional teams to design and implement campaigns across multiple channels, including email, mobile, social media, and web. Analyze campaign performance data to optimize future marketing efforts and improve ROI. Provide technical support for SFMC implementation projects from planning through execution. Job Requirements : 3-9 years of experience in strategy consulting or a related field with expertise in SFMC. Proven track record of developing successful marketing strategies that drive business results. Strong understanding of Hubspot, Pardot, Eloqua or similar tools; ability to learn new platforms quickly. Salesforce certification or equivalent experience working with CRM systems.

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8.0 - 13.0 years

8 - 10 Lacs

Hyderabad

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Dear Candidate, Opening for Area Head -Direct Sales in Top MNC Life Insurance Co Only candidates with min 8 yrs exp in Life Insurance - Direct Sales & 3 yrs onroll team handling must apply To apply call on 9975993532 or email to ravi@aspireerp.com

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2.0 - 7.0 years

3 - 7 Lacs

Kochi, Kollam, Kottayam

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Openings for RM / SRM / ERM - Direct Marketing Channel - LIFE INSURANCE Direct sales of various life insurance policies from open market and company leads. Develop new business from existing customers Achieve monthly sales targets CTC : 3 - 7 Lakhs Required Candidate profile Candidates from Life insurance Sales /BFSI Sales / financial services sales only preferred. CTC negotiable based on current CTC Send your CV to bookmark.hr@gmail.com or Whatsapp to 9746475326

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1.0 - 6.0 years

2 - 5 Lacs

Hubli, Hyderabad, Bengaluru

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Achieving sales target through Assigned leads, which may be self generated or generated by branch,call centers & other sources Meeting prospective customers in the assigned geographic to understand their financial needs & selling insurance solutions

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1.0 - 5.0 years

1 - 4 Lacs

Karimnagar, Mancherial, Cuttack

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Hiring in private banking - You get 100% leads from company - take follow-up on the leads given by the branch - detailed explanation of products to the customers - set up a meeting with potential / existing clients Required Candidate profile -Graduation or Above -Any Sales exp. preferred -Fresher's Can't Apply -Good Communication ship - Age 21 to 38

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1.0 - 6.0 years

2 - 4 Lacs

Kolhapur, Ahmednagar

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Deputy Manager - Direct Channel, Work on leads. Location:Kolhapur & Ahmednagar Call @9520865423, WhatsApp your CV- 7060896888

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2.0 - 7.0 years

2 - 4 Lacs

Panaji, Karad, Pune

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• Drive sales and achieve targets by building relationship with Existing Customers & exploring Cross Selling / Reference Selling opportunities. • Ensure Renewal is collected to keep every policy live. Sales Process Management. Required Candidate profile age - 36 max must have 2 years exp in Banca channel in Life insurance company for more job detail call / whatsapp your cv - 7008628064 (Tapaswini )

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1.0 - 6.0 years

4 - 5 Lacs

Varanasi, Kolkata, Pune

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1.Drive sales and achieve targets by building relationship with Existing Customers 2.Cross Selling/Reference Selling opportunities. 3.Ensure Renewal is collected to keep every policy live. 4.Generating References through every customer interaction. Required Candidate profile hiring for well known life insurance company Minimum 2years exp in Agency or Direct Channel in Life insurance company Graduate must Age - 36 For more job details 7008628064 ( Whatsapp / Call)

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9.0 - 14.0 years

55 - 60 Lacs

Gurugram

Work from Office

Job Title - GN - SONG - MT - Salesforce Marketing Cloud - Manager Management Level: 07/ Manager Location: Bangalore Must have skills: Salesforce Marketing Cloud Good to have skills: Pardot Job Summary : Practice: Strategy & Consulting Global Network Song Areas of Work: Marketing Strategy, Campaign Strategy & Design, Marketing processes, Sales/solution/Proposal Development, Next Best Action, Functional Consulting, Salesforce marketing platform ecosystem You will work closely with our clients as consulting professionals who design, build, and implement initiatives that can help enhance business performance. Roles & Responsibilities: As part of the team, you will drive the following: Design new campaign strategies and marketing plans across all channels. Conduct clients Campaign/Marketing capability assessment and provide recommendations on optimizing the Campaign/Marketing stack and develop use cases to improve utilization of the campaign ecosystem. Experience developing next best action strategies Developing business case for campaign strategies, technology solutions. Experience with value architecting. Derive insights for campaign, work on Campaign attribution and optimization strategy Define campaign Key Performance Indicators and track them throughout the campaign lifecycle Identifying marketing process improvement opportunities and re-define the processes. Lead and managed at least 1 large salesforce marketing program execution from strategy definition to delivery in Salesforce Marketing capabilities like SFMC/ Pardot/ Personalization/ Data cloud/ Salesforce Loyalty Good experience in conducting requirement gathering and design workshops, preparing solution and functional blueprint, leading, and coordinating solution design and deployment across multi-dimensional team. Strong project management skills:ability to mobilize and organize across multiple stakeholders (client and internal) and projects. Professional & Technical Skills: Knowledge/Experience of SFMC/ Data Cloud/ Personalization/ Pardot/ Salesforce Loyalty Good consulting and techno-functional experience is preferred. Excellent oral and written communication skills Stakeholder Management:Experience in working with middle to senior management levels within existing organization /client organizations. Strong analytical skills and the ability to drive results-oriented decisions. Data-driven mindset within proven utilization of information to drive decisions, calibrate and results. Highly organized, proven ability to develop efficient processes that elevate team performance and drive results. Proven success in navigating global matrixed environments and /or experience in client facing roles. Ability to lead and manage small/ mid-sized teams. Ability to work effectively in a remote, virtual, global environment. Ability to work in a fast paced and unstructured environment. Exposure to the process of developing capability. Additional Information: Overall experience of 9+ years in designing / managing marketing campaigns with at least 4-5 years of hands-on functional consulting experience preferably in Salesforce Marketing Cloud/ Data Cloud/ Personalization/ Pardot/ Salesforce Loyalty implementation with deep functional, industry and client facing experience MBA from a tier 1 or 2 college. Preferably be certified in SFMC/ Data Cloud/ Personalization/ Pardot/ Salesforce Loyalty Experience with CRM, marketing software, channel integration, real time decisioning is desirable. Strong understanding of how digital channels work together to create a cohesive, personalized marketing program for the customer, not just knowledge of one channel. Experience managing digital campaigns for large, complex clients with proficiency in measurement and operations. Ability to use insights for campaign and strategy optimization. Ability to drive the engagement with minimal supervisor involvement and should be able to work independently from onshore/offshore. Ability to establish and build on working relationships effectively. Experience in managing small/ mid-sized teams. Experience in working with middle to senior management levels within existing organization /client organizations. Strong experience in shaping and driving engagements and ability to lead project teams. Qualification Experience: Minimum 9+ year(s) of experience is required Educational Qualification: MBA/PGDM from a tier 1 or 2

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5.0 - 9.0 years

10 - 16 Lacs

Pune

Work from Office

We have urgent openings for the position with most of the leading life Insurance company in Direct Vertical. Level 2 team handling is must Maximize sales productivity of the team and achieve sales targets Required Candidate profile Max Age - 43 Minimum 2years team handling exp in Life insurance Direct Channel Total 5 years exp in Life insurance company call/ whatsapp- 9997815686

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8.0 - 10.0 years

8 - 12 Lacs

Bengaluru

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The role involves driving sales for Brigade residential portfolio through Existing customers & Referrals. Generation of repurchase & Referrals from the assigned portfolio of projects The incumbent is expected to plan monthly calendar and carry out BTL activities & Lead generation campaigns through BTL activities in delivered projects as well as online activities. Execute Referral & Loyalty events during Launches and drive Sales. Support Project sales team in Referral & Loyalty bookings. Core Responsibilities: Coordinate with various functions (Site sales Team, CRM etc) to drive lead generation & sales. Adherence to lead management system & MIS reporting. Implement the organization's loyalty program strategy in a particular geography and drive the same. Liaison with regional referral leads to gather both quantitative and qualitative customer feedback on referral program activities. Regular visits to projects, observe customer interactions and suggest improvements/tweaks in referral program construct. Monitor and report competitor referral and loyalty program initiatives at regular intervals. What are we looking for?(Specific Skill Set) The incumbent needs to be multitasker and good at stakeholder management. Good communication & Presentation skills. Passionate about sales & should be able to Self-source business through lead generation activities. Interested candidates are requested to share their updated CV to nibeditan@brigadegroup.com for further consideration

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4.0 - 7.0 years

4 - 6 Lacs

Gurugram

Work from Office

Job Responsibilities:- Manage and nurture strong relationships with assigned clients. Execute and monitor loyalty programs: point systems, e-voucher redemptions, and rewards campaigns. Coordinate with internal teams (tech, ops, analytics, fulfillment) to deliver campaign outcomes. Ensure timely reporting through MIS and dashboards. Handle client calls, queries, and escalations professionally. Understand and optimize client KPIs: engagement rate, redemption %, ROI. Maintain CRM systems with accurate client interaction records. Key Requirements:- 4 to 6 years of experience in client relationship/client servicing roles. Mandatory: Experience in managing loyalty or rewards programs (dealer, influencer, or consumer). Strong understanding of redemption workflows, voucher systems, and reward platforms. Hands-on with CRM tools and MS Excel (VLOOKUP, Pivot, Reports). Excellent communication and coordination skills.

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2.0 - 8.0 years

2 - 3 Lacs

Ludhiana

Work from Office

Tata Capital Ltd is looking for Customer Relationship Executive - UCV Finance - Motor Finance to join our dynamic team and embark on a rewarding career journey Responding to customer inquiries and concerns via phone, email, or chat in a timely and professional manner Resolving customer complaints and finding creative solutions to customer problems Building rapport and relationships with customers to foster loyalty and repeat business Gathering customer feedback and making recommendations for improving customer service Keeping up-to-date with the latest products and services offered by the company Keeping accurate records of customer interactions and transactions Collaborating with other teams within the company to ensure that customer needs are met

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7.0 - 12.0 years

8 - 12 Lacs

Pathankot

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Roles & Responsibilities: BM-Life Insurance(Direct Channel) handling on roll team. Must be from Life Insurance with team handling experience. Call or Whatsapp: 9045599078 NPCPL invites to apply.

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1.0 - 4.0 years

4 - 5 Lacs

Chennai, Coimbatore, Thiruvananthapuram

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Achieve retirement business targets via Annuity, PFM shift, Retail PRAN Execute business plan and drive sales Ensure policy issuance and follow-ups Promote products in Govt. departments Track pre-exit data and boost counter share

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5.0 - 8.0 years

12 - 20 Lacs

Hyderabad

Work from Office

Key Skills Java, Spring Boot, Microservices,and RESTful APIs,Implement and manage CI/CD pipelines ,GIT/GitHub ,Any cloud platform(preferably Microsoft Azure),Integrate and support WCS Loyalty integration and services

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10.0 - 15.0 years

15 - 20 Lacs

Durgapur

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Looking for Sr. Manager – Property & Land in West Bengal (transferable). Must have 10–12 yrs exp in property acquisition, legal, contracts, broking, & team mgmt. CTC 19–20 LPA. Strong real estate & compliance background required.

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2.0 - 6.0 years

35 - 45 Lacs

Hyderabad

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Lead Apollo'S omnichannel growth strategy by building seamless integration between online (Apollo 24|7) and offline (Apollo Pharmacy) businesses, to drive user acquisition, engagement, and lifetime value across the Apollo Health ecosystem. Key Responsibilities Develop and scale Apollos Omni strategy, ensuring high retention, LTV, and cross-LOB engagement from users engaging both online and offline Create and track the impact of 3-pronged growth levers: Offline store visibility in online journeys App install for offline transacting users Cross-pollination into adjacent LoBs Lead initiatives to drive app-install for offline transacting users, leveraging physical interactions as well as digital journeys Collaborate with IT/ product teams to enable offline POS + App-level integrations for driving omni behavior Work closely with offline regional heads, city teams, store managers, as well as online product/ tech team to align and drive shared goals. Champion the omni loyalty program (Circle) enabling seamless online-offline benefits (cashbacks, diagnostics, insurance, doctor consults)

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1.0 - 4.0 years

6 - 10 Lacs

Mumbai

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Star Bucks is looking for Senior Manager - Loyalty to join our dynamic team and embark on a rewarding career journey. Analysis for the current business practice. Find out the different operational strategies. Work on developing the current operational strategy applied to the company with the most recent technology. Coordinate with the operations manager to take the required steps after brainstorming and research. Optimize the operations in the company. Put the suitable operational strategy to fit with the companys culture. Implement the operational strategy in the different departments of the company. Supervise the strategy, and make sure that all the employees respect this strategy. Work regularly in improving the companys operations performance. Also, the deputy operations manager works in certain cases in touch with the clients to make sure that they receive the required service with the highest quality. In Customer service company, the deputy operations manager works with his team to make the clients satisfied by offering to his team the required training and courses to be able to communicate correctly with the customers. Follow up with the running project daily in order to make sure that they follow the right operation process. Check the logistics operations. Monitor t Show to the employees the company strategies and regulations in order to maintain the operation process. Solve all the different problems that could face the operations, to ensure the operational strategy. Issue a weekly, and monthly report for the operations manager to see all the updates realized on

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8.0 - 13.0 years

12 - 16 Lacs

Mumbai, Mumbai Suburban

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We are seeking a highly motivated and experienced Manager for our Customer Retention Loyalty team. The ideal candidate will have a strong background in managing loyalty programs, with hands-on experience in analytical tools and data modeling. Preference will be given to candidates with experience in the e-commerce fashion domain. Key Responsibilities: Develop and execute customer retention strategies to increase customer loyalty and lifetime value. Manage and optimize loyalty programs, ensuring they align with business objectives and customer needs. Define, track, and achieve KPIs including customer frequency, AOV, revenue contribution, engagement, and retention across different cohorts. Drive automation of the loyalty program, ensuring operational efficiency and scalability. Conduct periodic audits of the loyalty program, including communications, earning and burning mechanisms, and overall functionality. Make the loyalty program self-sustaining by building monetization opportunities that generate revenue to fund loyalty rewards and benefits. Design and manage customer journeys across the platform, enhancing the loyalty experience at each touchpoint. Build and oversee end-to-end communication flows tailored to customer segments and lifecycle stages. Collaborate with internal stakeholders (marketing, product, tech, finance) and external partners to develop and execute special loyalty campaigns and initiatives. Introduce new loyalty services and member benefits aligned with evolving customer expectations. Ensure seamless operational processes for program execution, benefit redemption, customer support, and partner coordination. Analyze customer data to identify trends, behaviors, and opportunities for improving retention and loyalty. Utilize analytical tools and data modeling techniques to measure program effectiveness and optimize performance. Conduct market research to stay updated on industry trends and best practices in customer retention and loyalty. Prepare and present reports on retention performance, insights, and recommendations to senior management. Qualifications: Bachelors degree in Marketing, Business Administration, or a related field. Masters degree is a plus. 8 years+ of experience in customer retention and loyalty management, preferably in the e-commerce fashion domain. Proven track record of managing successful loyalty programs. Strong analytical skills with hands-on experience in tools like SQL, Excel, and Tableau. Excellent communication and interpersonal skills. Ability to work in a fast-paced, dynamic environment and manage multiple projects simultaneously. Strong problem-solving skills and attention to detail. Why Join Us: Be part of a dynamic and innovative team at one of Indias top e-commerce platforms. Opportunity to work on cutting-edge projects and make a significant impact on the business. Competitive salary and benefits package. A collaborative and inclusive work environment that values diversity

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2.0 - 7.0 years

2 - 4 Lacs

Kolkata, Bongaon, Canning

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• Drive sales and achieve targets by building relationship with Existing Customers & exploring Cross Selling / Reference Selling opportunities. • Ensure Renewal is collected to keep every policy live. Sales Process Management. Required Candidate profile age - 36 max must have 2 years exp in Banca channel in Life insurance company for more job detail call / whatsapp your cv - 7008628064 (Tapaswini )

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