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Manpowergroup Services India logo
Senior Manager | Loyalty & Rewards Programs (Credit Cards) - Gurgaon Manpowergroup Services India

8.0 - 13.0 years

10 - 20 Lacs

noida, new delhi, gurugram

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Role Purpose Manage and optimize the Loyalty & Rewards Program for Credit Cards to improve redemption, customer engagement, and cost efficiency. Key Responsibilities Own end-to-end Credit Card Loyalty & Rewards Program Manage reward redemption agencies and ensure SLA adherence (stock availability, delivery timelines, service quality) Drive redemption rate optimization while managing cost per point Monitor and improve cash vs non-cash redemption ratio Create and manage merchant partnerships for vouchers, gift cards, and consumer products Conceptualize and execute innovative loyalty initiatives such as accelerated rewards, pay by points, and instant redemption Control rewards budget and ensure...

Posted 1 day ago

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