6 Loyalty Cloud Jobs

As a Salesforce L2/L3 Support Specialist-BAU at NTT DATA in Bangalore, Karnataka (IN-KA), India, your role involves providing incident-driven and service request-based support for Salesforce platforms including Service Cloud, Experience Cloud, and Loyalty Cloud. You will have functional (L2) and technical (L3) responsibilities focusing on timely issue resolution, platform stability, and user satisfaction. **Key Responsibilities:** - Respond to and resolve incidents and service requests within defined SLAs. - Prioritize and triage tickets based on severity and business impact. - Perform root cause analysis (RCA) and suggest preventive actions for recurring issues. - Document solutions and mai...

NTT DATA is looking for a Lead Salesforce L2/L3 Support Specialist-BAU to join the team in Hyderabad, Telangana, India. As a Lead Support Engineer, you will be responsible for providing incident-driven and service request-based support for Salesforce platforms including Service Cloud, Experience Cloud, and Loyalty Cloud. The role encompasses both functional (L2) and technical (L3) responsibilities, focusing on timely issue resolution, platform stability, and user satisfaction. Key Responsibilities: - Responding to and resolving incidents and service requests within defined SLAs. - Prioritizing and triaging tickets based on severity and business impact. - Performing root cause analysis (RCA) ...

As a Lead Salesforce L2/L3 Support Specialist-BAU at NTT DATA, you will be responsible for providing incident-driven and service request-based support for Salesforce platforms, including Service Cloud, Experience Cloud, and Loyalty Cloud. Your role will involve both functional (L2) and technical (L3) responsibilities, focusing on timely issue resolution, platform stability, and user satisfaction. Key Responsibilities: - Respond to and resolve incidents and service requests within defined SLAs. - Prioritize and triage tickets based on severity and business impact. - Perform root cause analysis (RCA) and suggest preventive actions for recurring issues. - Document solutions and maintain support...

As a Lead Developer with expertise in SFDC Experience cloud and Loyalty cloud, SFDC Lightning, SFDC Integration, and SFDC Customization, you will play a pivotal role in designing and implementing Salesforce solutions. With a focus on Asset and Wealth Management, you will contribute to enhancing business processes and driving innovation. This hybrid role offers the opportunity to work in a dynamic environment with a focus on day shifts. Responsibilities Design and implement Salesforce solutions tailored to meet business needs ensuring alignment with organizational goals. Collaborate with cross-functional teams to gather and analyze requirements, translating them into technical specifications....

Req ID: 325589 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Lead salesforce L2/L3 Support Specialist-BAU ( Sales,Service & Layality Cloud) to join our team in Bangalore, Karn?taka (IN-KA), India (IN). Lead Support Engineer L2/L3 Support Specialist to provide incident-driven and service request-based BAU support for Salesforce platforms including Service Cloud, Experience Cloud, and Loyalty Cloud. The role involves both functional (L2) and technical (L3) responsibilities with a strong focus on timely issue resoluti...

Job Summary: We are seeking a highly skilled and motivated Salesforce Developer with expertise in Salesforce Data Cloud and Salesforce Loyalty Cloud to join our team. In this role, you will be responsible for designing, developing, implementing, and integrating customized applications and solutions that support our evolving business needs across both cloud platforms. You will work closely with cross-functional teams to build scalable and personalized experiences using the Salesforce platform. This role requires a strong understanding of Salesforce Loyalty Management, Data Cloud, Experience Cloud , Marketing Cloud , and Salesforce development tools such as Apex , LWC , and Flows . Compensatio...