2 Low-Code Tools Jobs

Job Description Who we are looking for In this role, you will work with State Street teams from around the globe to lead a team supporting a global premier investment management client. You will have leadership responsibility to oversee end-to-end delivery all day-to-day transactional responsibilities of the team in a fast-paced, flexible and exciting environment. The role will need to initiate and develop good communication and interpersonal relationship with business operations teams and IT and to maintain the high level of service that is currently being provided to all the clients. Why this role is important to us This is a varied operational and managerial position with middle level of responsibility within Middle Office Services operating via Aladdin platform. This AVP acts as a primary escalation point for all internal/external client(s). The team is responsible for end-to-end service delivery for majority of the Middle office functions on Aladdin. The candidate should be hands on manager who is required to ensure the teams under their responsibility undertake delivery to both internal and external client(s), ensure timely response to client initiated queries, and escalation of any unresolve matters to manager for best resolution solution. What you will be responsible for you will Manage the corresponding team in location(s) for responsible client(s) Own the end-to-end trade lifecycle delivery including trade capture, confirmation, settlement support, reconciliation and corporate actions Ensure accurate & timely processing across asset classes Oversee trade exceptions, breaks resolution and escalation protocols with custodians and brokers Serve as the key point of contact for daily BAU, incident management and SLA adherence Act as senior operational liaison for global clients and internal stakeholders Deliver regular service reporting, governance decks and support client reviews Lead strategic initiatives such as client onboarding, change requests and transitions Drive high performance culture through mentoring, training and career development Ensure adherence to control standards, regulatory requirements and audit protocols Proactively identify risk areas, conduct root cause analysis and implement remediation plans Lead business continuity and resiliency efforts in coordination with other functions Identify and implement process improvements and automation opportunities Collaborate with technology, product and transformation teams for system enhancements and tool upgrades Communicate effectively on issues / problems to the Client and to SSC management and ensure a proper and timely follow-up to ensure resolution. What we value These skills will help you succeed in this role Strong knowledge of trade lifecycle management, reconciliations and settlements Broad and in-depth understanding of the asset management industry, gained through working in a variety of asset management disciplines. Strong critical thinking, problem solving, and proactive mindset Client centric attitude in managing, prioritizing and delivering operations and services Strong communication and presentation skills to audiences of different sizes and levels of seniority Good team working skills. Commercial acumen - Experience in leading and delivering operations in line with cost/budgets Able to drive pay for performance and culture of performance differentiation within teams Strong understanding of the risk and controls environment within a G-SIFI firm, and as such a desire to embed a risk excellence culture across teams Executive presence, managing with influence and effective communication across stakeholder groups both regionally and globally Flexibility in working outside of your responsibilities and areas of expertise - Taking accountability of end-to-end outcomes as an enterprise, collaborating across functions/business and locations Client centric attitude in managing, prioritizing and delivering operations and services Result-oriented with an ownership and accountability mindset Education & Preferred Qualifications Degree in finance, business, technology or equivalent or relevant industry experience In depth understanding of Middle Office operations or related financial services functions Preferred hands on experience / working knowledge of Aladdin Proven experience in client communication and interaction at all levels Ability to thrive in fast-paced, matrixed and global environments Experience in leveraging technology solutions including low-code tools Strong MS Excel, Access, Word, PowerPoint skills necessary Strong English written and spoken ability About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Systems Analyst & Support Specialist Are you a problem-solver who thrives on keeping systems and AI agents running flawlessly Do you enjoy troubleshooting technical issues, optimizing performance, and ensuring users have a smooth experience Hudson RPO is looking for a Systems Analyst & Support Specialist to maintain and enhance our AI-driven recruitment platforms, ensuring ongoing stability, peak performance, and continuous optimization. This role combines platform support, hands-on troubleshooting, process maintenance, and best-practice sharing while keeping teams informed on product releases, new features, and enhancements. What Youll Do 1. Technical Troubleshooting & Performance Optimization Diagnose and resolve technical issues related to system configuration, integrations (ATS/HRIS), AI performance, and data discrepancies. Proactively monitor system health, identify potential bottlenecks, and implement solutions before they impact operations. Collaborate with vendor teams to address escalations, deploy fixes, and maintain uptime standards. Implement performance enhancements, optimization strategies, and corrective actions across the platform and its integrations. Conduct root cause analysis on recurring issues and document preventive measures. 2. Maintenance & System Administration Manage day-to-day administration of the platform, including user management, permissions, and security updates. Oversee scheduled maintenance, patching, and version upgrades to ensure high availability and system reliability. Perform regular audits to ensure integrity, accuracy, and compliance with privacy/security requirements 4. Technical Documentation & Knowledge Management Develop and maintain comprehensive technical documentation, including troubleshooting guides, playbooks, and FAQs. Create and update system architecture diagrams, ensuring clear visibility of integrations and data flows. Provide internal teams with self-service support materials through AI agents. Share best practices with internal teams and communicate new product releases, features, and changes. 5. User Support & Training Act as the primary escalation point for client or internal support tickets post-hypercare. Deliver training sessions or knowledge transfer for client admins or internal teams on system usage and troubleshooting. Maintain a feedback loop with clients and internal teams to identify feature improvements or recurring challenges. 6. Continuous Improvement & Monitoring Analyze platform performance and user feedback to recommend enhancements and process improvements. Track system metrics and develop reports to ensure SLAs, uptime, and performance standards are consistently met. What Youll Bring Experience: 24 years in a technical support, business analysis, or platform analyst role (preferably in SaaS/PaaS or HR tech). Technical Fluency: Proficiency in troubleshooting integrations (APIs, webhooks), data discrepancies, and AI model behavior. Experience with ATS/HRIS systems is highly desirable. Power Platform Skills: Experience designing, building, and deploying solutions in PowerApps, Power Automate, or other low-code tools. Problem-Solving: Strong analytical and diagnostic skills to resolve complex technical issues and optimize system performance. Proactive Mindset: Demonstrated ability to monitor, detect, and prevent issues before they become critical. Collaboration: Experience working with cross-functional teams, including engineering, product, and vendor support teams. Preferred: Experience working with AI-powered platforms or agent-based tools, especially in recruitment or HR environments. Show more Show less