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5.0 - 10.0 years
25 - 30 Lacs
Navi Mumbai
Work from Office
Strong experience on Salesforce Should have worked as end-to-end Business Analyst LOS experience is mandatory.
Posted 2 weeks ago
5.0 - 10.0 years
25 - 30 Lacs
Hingoli
Work from Office
Strong experience on Salesforce Should have worked as end-to-end Business Analyst LOS experience is mandatory
Posted 2 weeks ago
5.0 - 10.0 years
25 - 30 Lacs
Pimpri-Chinchwad
Work from Office
Strong experience on Salesforce Should have worked as end-to-end Business Analyst LOS experience is mandatory
Posted 2 weeks ago
5.0 - 10.0 years
25 - 30 Lacs
Ulhasnagar
Work from Office
Strong experience on Salesforce Should have worked as end-to-end Business Analyst LOS experience is mandatory
Posted 2 weeks ago
5.0 - 10.0 years
25 - 30 Lacs
Mumbai Suburban
Work from Office
Salesforce Business Analyst with LOS For one of the Leading Big4 Strong experience on Salesforce Should have worked as end-to-end Business Analyst LOS experience is mandatory
Posted 2 weeks ago
5.0 - 10.0 years
25 - 30 Lacs
Ratnagiri
Work from Office
Salesforce Business Analyst with LOS For one of the Leading Big4 Strong experience on Salesforce Should have worked as end-to-end Business Analyst LOS experience is mandatory
Posted 2 weeks ago
8.0 - 10.0 years
7 - 9 Lacs
Jaipur
Work from Office
Role & responsibilities Lead technical projects for lending/financial software platforms. Oversee delivery of LOS, LMS, Collections, Accounting modules. Team management, API testing & SQL scripting. Collaborate with stakeholders to meet fintech business goals. Ensure project delivery within timelines and budget. Mentor team and align with agile methodologies. Required Skills: Strong hands-on experience in .NET, MVC, SQL, REST API. Techno-functional background in NBFC/BFSI. Leadership & project management capabilities. Preferred candidate profile Local & Immediate Joiners are Preferred
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
The Senior Underwriter (Residential) position requires you to relocate to Pune, Mumbai, or Bangalore and work from the office during US timings night shift (EST). As a Senior Underwriter, your primary responsibilities include reviewing and verifying loan applications, analysing loan risk, ensuring compliance with regulatory standards and company policies, and documenting loan conditions. You will also need to communicate loan decisions effectively and identify portfolio risks from client business practices. Additionally, you may be assigned other tasks by your manager. To excel in this role, you must have a deep understanding of mortgage guidelines for various types of loans such as VA, FHA, FNMA, FHLMC, and USDA. You should be adept at analysing income from tax documents, credit reports, and bank statements. Experience with automated underwriting systems (AUS) and manual underwriting methods is essential, along with knowledge of industry-standard loan origination systems like Encompass, BytePro, Calyx, Empower, or Lending QB. The ideal candidate should have at least 5 years of recent US mortgage underwriting experience and be well-versed in compliance review, disclosures preparation, and closing procedures in the residential mortgage industry. Knowledge of current mortgage policies, compliance laws, and regulations, including TRID, is crucial. Strong attention to detail, time management skills, and commitment to customer service are essential for success in this role. You should be proficient in Microsoft Office, possess strong communication skills, and be able to work independently under pressure while meeting deadlines. Maintaining a positive attitude, punctuality, dependability, and adherence to company policies and procedures are also key aspects of this position. This is a work-from-office role requiring you to work during US hours (India Night Shift).,
Posted 2 weeks ago
1.0 - 5.0 years
0 - 3 Lacs
Pune
Work from Office
Location: Mundhwa, Pune Shift timings: Rotational shifts 10-7 pm; 2-11 pm Key Responsibilities: Serve as the first point of contact for LOS/LMS system-related issues, incidents, and service requests. Monitor support queues and ensure timely acknowledgment and resolution of tickets. Troubleshoot basic application issues, data discrepancies, and functional queries. Document issues, solutions, and standard operating procedures (SOPs). Escalate unresolved issues to L2/L3 or the development team with adequate information. Coordinate with internal teams for user access management, configurations, and minor system updates. Provide support during UAT and post-deployment phases. Generate routine reports on support metrics, incidents, and system health. Ensure compliance with SLA timelines and maintain communication with stakeholders. Required Skills: 1-4 of experience in L1 Support for enterprise applications (preferably in BFSI or lending domain). Basic understanding of Loan Origination System (LOS) and Loan Management System (LMS) . Familiarity with ticketing tools like JIRA, ServiceNow, or Freshdesk . Good knowledge of SQL for basic queries and data validation. Strong troubleshooting, communication, and documentation skills. Ability to understand business processes in lending and financial services. Comfortable working in shifts or on-call support if needed.
Posted 2 weeks ago
7.0 - 12.0 years
6 - 9 Lacs
Chennai
Work from Office
Responsibilities * Lead and manage a team of application support specialists, providing guidance, mentorship, and performance management. * Oversee the day-to-day support operations for the LOS, LMS, and Collection systems. * Manage incident and problem management processes, including logging, categorization, troubleshooting, and root cause analysis. * Collaborate with internal teams (stakeholders) and external vendors to resolve issues and implement solutions. * Manage application configuration and environment changes, ensuring proper testing and validation. * Participate in change and release management activities, including planning, execution, and post-implementation support. * Prepare and deliver reports on incidents, SLAs, and compliance. Qualifications * Bachelor's or masters degree in computer science, Information Technology, or a related field. * 8+ years of experience in a similar role, especially supporting financial applications (LOS, LMS, Collection) in NBFC/BFSI sectors. * Proven experience in leading and managing a technical support team. * Proficiency in SQL, log analysis, and issue replication techniques. * Excellent communication, interpersonal, and stakeholder management skills. * Strong analytical and technical skills with high attention to detail and organization. * Experience mentoring and training junior engineers. Key Responsibilities * Production Support Management: Lead L1/L2/L3 support for financial applications across the organization. * Team & Task Management: Manage and mentor a support team of 46 members. * Incident & Problem Management: Oversee the end-to-end incident lifecycle from logging and categorization to resolution and root cause analysis. * Application Configuration & Environment Management: Implement configuration changes in application settings based on business needs. * SIT (System Integration Testing) Support: Assist in planning and execution of SIT for new features, enhancements, and bug fixes. * Vendor Coordination: Act as the single point of contact for external vendors and service providers. * MIS & Reporting: Prepare and present daily/weekly/monthly reports on incidents, SLAs, and compliance metrics.
Posted 2 weeks ago
4.0 - 9.0 years
10 - 14 Lacs
Mumbai
Work from Office
Looking for a professional with proficient knowledge of tech driven products and product management for personal loans. The candidate shall possess good understanding digital customer journeys & platforms, customer campaigns & business development. Data-driven problem solving & analytical decision-making, cross functional effective communication are crucial skills required. This is full time office based role. KRAs: Manage digital journeys end to end from customer perspective and drive business targets along with desired KPIs Collaborate with the cross functional teams like risk, process, legal, compliance, IT, etc for requisite approvals of delivery of key product strategies. Monitor digital campaigns and effective distribution strategies across targeted channels to improve the product performance, recommend and implement actionable insights. Responsible to manage the funnel end to end and improvement of the business driven by digital journeys across call channels cliasioning with channel partners, tech, risk, policy & TSPs regularly. Job requirement MBA/IIT equivalent degree Prior experience in product management or digital product management Required skills Proficient in MS office (Excel, powerpoint)Strong analytical & problem solving skills Understanding of LOS platform like Salesforce is a plus.
Posted 2 weeks ago
5.0 - 10.0 years
20 - 22 Lacs
Mumbai
Work from Office
Job Description As a Technical Lead, youll spearhead the development and optimization of Core LOS (Loan Origination System) / LMS (Loan Management System) Applications. You'll play a pivotal role in introducing and integrating new-age technologies that fuel business growth while ensuring system stability, security, and scalability. Key Responsibilities: Lead and mentor the IT Applications team, focusing on Core LOS/LMS platforms Oversee end-to-end application development, implementation, and lifecycle management Ensure application security, compliance, and performance standards are consistently met Manage vendor partnerships and conduct regular audits of LOS/LMS platforms Monitor project progress, optimize resource utilization, and ensure timely delivery Key skills: Proven experience in managing Core LOS/LMS applications Strong leadership and team-building abilities Knowledge of Fintech ecosystems and digital lending operations Exposure to new-age technologies like cloud platforms, APIs, automation, and analytics Project management expertise with hands-on experience in Agile or similar methodologies Excellent communication and stakeholder engagement skills In-depth understanding of IT security, compliance, and data integrity Qualifications & Experience: Bachelor's degree in IT, Computer Science, or related field 5+ years of experience in IT applications development and management Background in Fintech or financial services technology preferred Experience with digital transformation and process automation initiatives Mumbai Candidates preferred
Posted 3 weeks ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
As a Production Support Specialist, your primary responsibility will be to resolve day-to-day issues related to a variety of distributed applications that support business operations, particularly on the Collection side. It is essential to ensure that all issues and service requests are addressed promptly and closed within the specified Turn-Around Time (TAT) to meet the requester's satisfaction. Additionally, you will be expected to provide effective business solutions and actively engage in incident and problem management. Key tasks will include updating key control systems following the prescribed procedures in a timely manner, creating and maintaining documentation such as "run book" for supported applications, and actively participating in User Acceptance Testing (UAT) and System Integration Testing (SIT). You will also be responsible for planning and executing Disaster Recovery (DR) drills for business applications, as well as preparing, executing, and monitoring Standard Operating Procedures (SOPs). Furthermore, your role will involve acting as a liaison with vendors, managing Service Level Agreements (SLAs), and ensuring compliance with audit and regulatory requirements. The ideal candidate should possess experience in Collection, Customer Relationship Management (CRM), Loan Origination System (LOS), Enterprise Applications, Websites, and Mobile Apps. Exposure to Collection Apps, particularly Indus Collect, will be advantageous. Proficiency in working with web-based applications, middleware, and integration through APIs, as well as familiarity with application servers like Oracle, IAS, Websphere, IIS, and Apache Tomcat, is essential. A strong background in databases such as Oracle, MS SQL, MySQL, and Postgres is preferred. The successful candidate will demonstrate excellent problem-solving abilities, leadership skills, and a logical mindset with the ability to think innovatively. Effective communication, both written and verbal, along with good interpersonal skills, will be crucial in this role. Moreover, you should be flexible, cooperative, and resilient, capable of working efficiently under pressure and adapting to changing priorities. Adherence to audit processes and compliance standards is a fundamental aspect of this position. If you are looking for a dynamic role that combines technical expertise with business acumen and a client-centric approach, this opportunity is ideal for you.,
Posted 3 weeks ago
8.0 - 13.0 years
25 - 40 Lacs
Noida, Bengaluru, Mumbai (All Areas)
Work from Office
Job Summary: We are seeking a highly motivated and experienced Salesforce Solution Consultant to join our team. In this role, you will serve as a trusted advisor to our clients, helping them leverage Salesforce solutions to drive business value. You will collaborate closely with Sales, Product, and Delivery teams to design and present tailored solutions that align with customer goals and technical requirements. Key Responsibilities: Engage with prospective clients to understand their business challenges and technical needs. Design and present customized Salesforce solutions (Sales Cloud, Service Cloud, Marketing Cloud, etc.). Deliver compelling product demonstrations, presentations, and proofs of concept. Translate business requirements into scalable and efficient Salesforce solutions. Collaborate with cross-functional teams including sales, product managers, and developers. Support the preparation of proposals, statements of work (SOWs), and RFP responses. Provide guidance on Salesforce best practices, architecture, and integration. Stay current with Salesforce platform updates, features, and industry trends. Act as a subject matter expert in client meetings and strategic discussions. Qualifications: Bachelors degree in Computer Science, Business, or related field. 8+ years of experience in a Salesforce consulting. Loan Origination System (LOS) experience is MUST . Salesforce ertifications (e.g., Salesforce Administrator, Platform App Builder, Sales Cloud Consultant, etc.). Strong knowledge of Salesforce products and capabilities (Sales Cloud, Service Cloud, Experience Cloud, etc.). Excellent communication, presentation, and interpersonal skills. Ability to translate complex technical solutions into business-friendly language. Familiarity with tools like Salesforce Flow, Apex, Lightning Components, and third-party apps (e.g., MuleSoft, CPQ) is advantageous. Preferred Qualifications: Experience working in a consulting or SaaS environment. Exposure to Agile/Scrum project methodologies. Familiarity with industry-specific solutions (e.g., Financial Services Cloud, Health Cloud, etc.).
Posted 3 weeks ago
3.0 - 8.0 years
6 - 16 Lacs
Noida, Chennai, Mumbai (All Areas)
Work from Office
Role Brief: In this role, the employee will serve as the Single Point of Contact (SPOC) for clients using Hotfoot's software solutions. They will act as a liaison between the client team and the delivery team, facilitating communication and understanding. The employee is expected to gain knowledge in three key areas: Software Development Lifecycle (with a focus on Business Analysis), the Lending Domain, and the Product (Platform). They will work closely with both internal and external stakeholders to provide solutions to the clients business needs, enhancing the delivery process and overall client experience. Role & responsibilities: To coordinate between the stakeholders - Internal and External and ensure timely closure of open points and information is available for Delivery teams. To conduct JAD/Requirements gathering sessions and perform details documentation -requirement tracker, minutes of Meeting, Open Points To provide regular and pre-active status updates to the Management on current andfuture sprints To follow the agile process in full spirit To create required documentation - Epic/ Story/ FSD To conduct show & tell sessions with customer for deliveries To conduct daily scrum calls and standy calls with client and internal team to follow upon open points and bring to logical closure To highlight dependencies and high risk items to Project team Preferred candidate profile Strong knowledge of Banking & Financial Services, preferably in lending and Loan Origination Systems. Experience in Agile methodologies for software development and project management. Ability to Elicitate requirements and perform detailed documentation Clear and precise communication of complex technical concepts to non-technical stakeholders, both verbally and in writing. Technical Knowledge on components on Software development Technical Knowledge of Integrations/APIs Sprint Planning and Delivery Tracking
Posted 3 weeks ago
2.0 - 4.0 years
7 - 9 Lacs
Chennai
Work from Office
Hiring Alert!!! Greetings from IndusInd Bank! IndusInd Bank invites applications from experienced candidates for the role of Business Analyst. Take the next step in your career with us and be part of an incredible team! The candidate will join the Strategy & Digital team of the bank. This team is responsible for driving the digital transformation and the candidate will have a very high visibility role. Overall Job Description 1. Requirement Gathering and Documentation: The BA should understand the existing process from the Business / Operations team and get the same documented for development 2. Coordination: The BA should coordinate with internal development team / vendor to provide appropriate clarifications during development stage 3. Testing: The BA will be responsible for testing the UAT / Production software releases to ensure that the same is in line with the Requirement given. 4. Training & Roll Out: The BA will be responsible for product training to various end users and will also coordinate with the locations for roll out of the application. He / She will also be responsible for preparing user manuals explaining the new changes 5. Post Implementation support: The BA will closely coordinate between the development teams, vendor teams and locations / field staff to resolve issues post GO LIVE till the new changes get stabilized. Unlock your next career chapter! Email your resume to Subashree.marimuthu@indusind.com
Posted 3 weeks ago
10.0 - 15.0 years
25 - 30 Lacs
Mumbai
Work from Office
Role & responsibilities Plan and oversee the implementation of LOS and LMS systems, ensuring end-to-end integration and alignment with project objectives. Coordinate with stakeholders and vendors to define project requirements, scope, timelines, and deliverables. Collaborate with technical teams to integrate applications like FinnOne, Omnifin, and Karza APIs. Drive the preparation of Business Requirement Documents (BRDs) and Functional Specification Documents (FSDs) to capture system requirements and design. Provide application support for LOS and LMS systems, serving as a primary point of contact for business users. Collaborate with stakeholders to gather business requirements and translate them into technical solutions or enhancements. Ensure timely incident resolution, problem analysis, and troubleshooting to maintain system availability and functionality. Monitor system performance, identify areas for improvement, and implement proactive measures to enhance system stability and user experience. Collaborate with stakeholders, such as business users, project managers, and vendors, to understand requirements, expectations, and project objectives. Coordinate with vendors to integrate their APIs and ensure seamless data exchange between systems. Facilitate effective communication and coordination between cross-functional teams involved in the implementation process. Provide regular updates on project progress, risks, and issues to stakeholders, managing expectations and fostering transparency. Oversee the integration of payment gateways with the LOS and LMS systems Collaborate with payment gateway providers to ensure successful integration and transaction processing. Monitor payment gateway performance, resolve issues, and implement enhancements as required.
Posted 3 weeks ago
10.0 - 15.0 years
35 - 37 Lacs
Faridabad
Work from Office
Interested candidates can apply and share the resumes at mridula@symbiosisindia.net . Key Responsibilities: Plan and execute the companys overall technology roadmap Manage and integrate Loan Management System (LMS), Loan Origination System (LOS), and PaaS platforms Oversee API integrations, BRDs, vendor RFPs/RFIs, and system deployments Lead information and cyber security initiatives, ensuring regulatory compliance Handle vendor relationships (FinOne, Newgen, etc.) and IT project governance Ensure seamless IT operations, infrastructure planning, and end-user experience Key Skills: LMS, LOS, PaaS, Project Management, API Integration, IT Infrastructure, Cybersecurity, Information Security, Vendor Management, BRD, RFP, RBI Compliance, NBFC Tech, Cloud Platforms
Posted 4 weeks ago
8.0 - 13.0 years
17 - 27 Lacs
Bengaluru
Remote
Hi, We have a Job Opening For QA - Remote Experience: 8+ Years Notice Period: Immediate to 15 Days Job Description: 8+ years of QA experience, with a minimum of 4 years in the Auto Loans or Financial Services domain . Hands-on experience with Auto Loan products, Loan Management Systems (LMS), Loan Origination Systems (LOS), and Payment Processing platforms . Strong knowledge and testing experience in APIs (REST) . Proficiency in SQL and ability to perform data validations Experience with test management tools such as JIRA, TestRail, or Zephyr . Experience working in Agile/Scrum environments. Strong analytical and problem-solving skills. Interested Candidate Can Share you updated cv to santhana@trinityconsulting.asia.
Posted 1 month ago
1.0 - 6.0 years
0 - 0 Lacs
Mumbai, Navi Mumbai, Mumbai (All Areas)
Work from Office
Hiring for Manual tester with LOS(Loan origination system) LMS will be add on NBFC background will be add on. Loc- Kurla Exp- 1+ years Apply /share resume to preethi.kumar@harjai.com
Posted 1 month ago
5.0 - 7.0 years
6 - 10 Lacs
Chennai
Work from Office
M2P Fintech is looking for highly passionate, hands-on leader to deliver reliable and sustainable solutions to our customers. You will manage the team at site that is very fast paced and highly capable to troubleshoot, debug, fix the issues, and automate solutions. This role will suit an individual who excels in a challenging and dynamic environment, enjoys providing world-class support and is having a high level of customer centricity. What Will You Do in this Role Mentor and empower engineers to deliver sound solutions for our customers within defined SLAs. The team’s primary responsibilities include analysing and troubleshooting application and other open-source components related issues, debug and fix the issues, oversee the setup client / systems, and supervise change deployment. Build the team as the subject matter expert of applications, underlying architecture, and data relationships. Act as a Technical lead for critical incident and escalation calls by being a Single Point of Contact from the Bank’s end, Engineering and Product team. Partners with Product engineering teams, QA teams, IT teams and Project management teams and other internal stakeholders as required for successful resolution of issues reported to in production support. Identify opportunity and take the lead on automation projects that will improve processes and the usability of products for internal users. Create metrics and measure team performance. Ensure the team follows / maintains proper attendance, reporting, issue tracking and support procedures. Understand the issues and communicate solutions effectively to technical and non-technical teams at customers as well as internally to organisations team members and regularly update leadership teams on project status. What You’ll Need to be Successful in this Role BS/MS degree in Computer Science, Engineering, or established professionals with relevant experience. Minimum of 2+ years of experience in managing / leading a team with ability to mentor engineers from diverse backgrounds and skillsets. Minimum of 4+ years of experience in operations and application support background. Experience in Lending domain with strong knowledge in LMS and LOS. Experience in managing Web and Mobile application support. Deep hands-on experience in SQL Queries and Log analysis. A great problem solver with ability to simplify complex issues. Great interpersonal and presentation skills with ability to meet deadlines. Experience in deployment activities. Experience in incident management life cycle. Flexible to work at odd hours / shifts and weekends to support incidents, releases, maintenance activities and large project sites. Perks and Benefits Inclusive and People-First Culture. Health & Wellness Programs. Comprehensive Medical Insurance. Recognition Programs. Performance-based ESOPs. Learning Opportunities.
Posted 1 month ago
2.0 - 7.0 years
2 - 7 Lacs
Navi Mumbai, Mumbai (All Areas)
Work from Office
Role & responsibilities Provide Level 1 and 2 support for the Loan Management System (LMS), resolving user issues related to loan origination, servicing, payments, and collections. Troubleshoot application errors, perform root cause analysis, and coordinate issue resolution with internal teams and external vendors. Monitor system health, application logs, and scheduled jobs/processes to ensure high availability and performance. Handle user access management, permission issues, and support related audit requests. Assist in system configuration, UAT testing, and deployment of new features or patches. Generate reports and queries related to loans, customer accounts, or performance metrics. Work closely with business units (Operations, Credit, Risk, Collections) to understand issues, capture requirements, and provide functional support. Collaborate with developers and QA teams to reproduce bugs, validate fixes, and test integrations with other platforms (CRM, core banking, payment gateways). Maintain support documentation, SOPs, and knowledge base for internal teams.
Posted 1 month ago
5.0 - 10.0 years
5 - 12 Lacs
Mumbai
Work from Office
Job Title: Rule Engine Manager Location: Mumbai Company: An Emerging NBFC Based in Mumbai Department: Credit Risk & Technology Reports to: Head of Credit Risk / Chief Technology Officer Business NeedAn emerging NBFC based in Mumbai is looking for an experienced and driven Rule Engine Manager to lead the end-to-end implementation, configuration, and management of its credit decision rule engine across a diverse suite of lending products, including: - Loan Against Property (LAP) - Working Capital Loans - Term Loans - Personal Loans - Loan Against Securities This role is central to digitizing and optimizing the NBFCs credit decision-making through automation, governance, and integration with broader technology systems.Key Responsibilities1. Rule Engine Implementation & Configuration: Lead the design and implementation of a centralized rule engine aligned with multiple product-specific credit risk policies. 2. Risk Policy Translation: Translate complex credit policies across various products into executable and scalable rule logic. 3. Data Integration & Management: Manage seamless real-time data integration between the rule engine, Loan Management System (LMS), and other technology platforms. 4. Testing & Quality Assurance: Build and execute test scenarios and validation protocols to ensure precision and stability of automated decisioning. 5. Monitoring & Maintenance: Continuously monitor rule effectiveness and accuracy across all products and refine rule sets. 6. Governance, Compliance & Audit: Maintain complete audit trail and version history of all rule changes and ensure alignment with RBI regulations. 7. Stakeholder Collaboration: Collaborate with Credit, Product, Technology, Risk, and Compliance teams to align logic and implementation. Key Skills and Experience Required - Bachelors or Master’s degree in Finance, Engineering, Computer Science, or a related field. - In-depth understanding of credit underwriting across various loan products. - Experience with rule engine platforms such as FICO Blaze, Experian PowerCurve, Pega, etc. - Strong knowledge of API integration, data flows, and data mapping techniques. - Good understanding of RBI’s regulatory framework for NBFCs and digital lending. - Strong analytical, problem-solving, and stakeholder management skills. Preferred Experience 5–8 years of experience in credit risk automation, rule engine management, or digital lending within NBFCs, fintechs, or banks. Prior implementation experience in multi-product lending environments is highly desirable. Why Join Us? Join a forward-looking, digitally driven NBFC that is transforming access to credit through smart, scalable automation. This role offers the opportunity to design and operationalize the credit engine powering multiple high-impact lending products across India.
Posted 1 month ago
5.0 - 10.0 years
1 - 6 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Opening for LMS Tester Location Thane Exp 5 + Years Immediate Interested candidate can share their updated resume at sangita@harjai.com
Posted 1 month ago
5.0 - 10.0 years
6 - 10 Lacs
Mumbai
Work from Office
We are looking for a skilled professional with 5 to 10 years of experience to lead our Credit Operations team in Chandigarh. The ideal candidate will have a strong background in credit operations, process improvement, and team management. Roles and Responsibility Oversee end-to-end credit and operations oversight, ensuring compliance with policies and regulatory guidelines. Supervise and manage the login of loan applications, including KYC and document verification. Ensure timely initiation of internal reports and checks as mandated by credit policy. Conduct final review of loan files before disbursement, ensuring all documents are in place and compliant with internal and regulatory guidelines. Manage a team of Credit Processing Associates (CPAs) across branches, providing regular training and upskilling to enhance process knowledge and efficiency. Foster collaboration between Credit, Sales, and Operations teams to ensure smooth loan processing. Drive penetration of E-NACH for improved operational efficiency. Ensure acknowledgment of property papers / PDDs from the credit team and timely handover of PF/Balance PF Cheques to the operations team, tracking clearance of cheques. Hold regular meetings with the business team and conduct regular training for improvement in FTR files. Work cross-functionally with internal partners to develop technological solutions and adapt new technologies to drive efficiency, correct deficiencies, and build greater consistency in processes. Prioritize and manage critical projects for implementation of LOS/LMS and other technology enablement for the operating model of the HFC. Ensure low attrition for the team. Job Minimum 5 years of experience in credit operations or a related field. Strong knowledge of credit policy, process improvement, and team management. Experience with Loan Origination System (LOS), Finnone, and Salesforce is desirable. Excellent communication and leadership skills. Ability to work cross-functionally with internal partners to develop technological solutions. Strong analytical and problem-solving skills. UG educationB.Com - Commerce. PG educationCA, MBA/PGDM - Any Specialization. Additional Info The company offers opportunities for growth and development.
Posted 1 month ago
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