180 Loop Jobs - Page 7

- Design and implement new features for our critical products - Improve application performance, reliability, security and compatibility across platforms - Build modular components, UI style guides and toolkits for re-usability, maintainability and consistency across products - Use innovative UX design patterns to build fast, fluid and intuitive user interfaces - Collaborate with other Loop employees to build prototypes, improve user experience and find new opportunities What we are looking for : - Bachelors degree in Computer Science Engineering or a related field of study - 3+ years of experience with Javascript development, preferably NodeJS and React - Experience working in technical areas of frontend development, preferably React, Redux, and HTML/CSS - Experience collaborating closely with Product & Design teams to build meaningful software solutions - Experience with writing clear, maintainable, we'll-structured code accompanied by useful tests - Experience analyzing, improving, debugging, and optimizing code - Clear communication skills - Have a strong reputation for accountability and reliability - Comfortable owning projects - Willing to express opinions respectfully on architecture, product, and UI designs - Enjoy working in a team but can thrive working independently

As a member in our stellar sales team, you will be selling to our top accounts and working with high-value clients across the region. You will manage a complete end to end sales-cycle, often presenting to C-level executives. You will trailblaze the Loop vision through product demonstration, in-market events, and account-specific initiatives. What you will be doing: Own the sales cycle end-to-end, selling to C-suite executives at midsize and large companies Value-sell Loop s offering to executives at India s top companies Accurately forecast and maintain a desirable sales pipeline to achieve quarterly targets Use your experience in need identification & research to formalize a GTM strategy Segregate and prioritize qualified target accounts to optimize the sales effort Be the voice of the customer to articulate feedback clearly to internal teams such as Marketing, Account Management, and Product Master Loops value proposition and develop a deep understanding of the insurance industry You will get support from our team of sales development representatives, but you will need to own the entire sales cycle end-to-end as an individual contributor What we are looking for: At least 4 years of experience as a quota-carrying sales representative in the B2B space - preferably in SaaS, software we'll-established contacts within the market & ability to create new relationships Capacity to think beyond traditional sales mindset Genuine customer empathy and strong time management skills Familiarity with G Suite and Microsoft Office, including Excel Fluency in English, Hindi &/or other relevant regional languages Excited to travel, meet people, and build life-long relationships Hustle - we're a growing company that moves and reacts fast

Goal: At Loop, we're on a bold mission to build a better health system for India one that helps 10 million families live healthier lives. To achieve this, we believe in building a high-performing team more like a sports team than a family (yes, we took a page from Netflix). That means hiring exceptional people, helping them grow fast, and creating an environment where top talent can thrive. As our People Operations Lead , you'll partner closely with our co-founders to shape the strategy but just as importantly, you'll roll up your sleeves to execute it. This is not a behind-the-scenes role. you'll be building systems, launching programs, solving real problems, and making Loop a place where high performers can do the best work of their careers. we're looking for someone who s deeply strategic but also thrives in the doing someone who can zoom out to design a world-class people org, and zoom in to make it real. If that sounds like you, we'd love to meet you. What you will do: Own the Looper lifecycle from joining to exit. Collaborate with leadership to tackle critical organizational questions, such as: How do we foster the Loop cult, embedding our mission and values into every facet of the employee experience How can we automate People processes to focus on what truly matters How do we'design a user-centric onboarding experience What does career growth at Loop look like and what s our approach to compensation & benefits How do we build the strongest employer brand in healthcare & insurance How do we communicate across the organization so that everyone feels a strong pulse. How can we create Loop University the industry s premier L&D program Develop clear, organization-wide reporting on People health and processes, using data to inform priorities and decisions. Establish a continuous improvement framework within People Ops. Collaborate with managers to provide insights on performance management, learning and development, manager training, and team relations. We are looking for someone with: 8-12 years of People Ops experience in high-growth environments, with a proven track record of building high-performance cultures. A high-energy, hands-on leader who can drive key People processes hiring, performance management, benefits, engagement, and more. we're looking for a diligent doer who leads from the front, embodying our core value that the war is fought on the front lines. Strong operational and project management skills, with a relentless focus on continuous improvement based on feedback. Experience building and leading a People Ops team. Proficiency in automating People Ops processes, with fluency in modern HR software and tools.

As a member of our stellar sales team, you will be selling to our top accounts and working with high-value clients across the region. You will manage a complete end to end sales-cycle, often presenting to C-level executives. You will trailblaze the Loop vision through product demonstration, in-market events, and account-specific initiatives. What you will be doing: Own the sales cycle end-to-end, selling to C-suite executives at midsize and large companies Value-sell Loop s offering to executives at India s top companies Accurately forecast and maintain a desirable sales pipeline to achieve quarterly targets Use your experience in need identification & research to formalize a GTM strategy Segregate and prioritize qualified target accounts to optimize the sales effort Be the voice of the customer to articulate feedback clearly to internal teams such as Marketing, Account Management, and Product Master Loops value proposition and develop a deep understanding of the insurance industry You will get support from our team of sales development representatives, but you will need to own the entire sales cycle end-to-end as an individual contributor. What we are looking for: 4-6 years of experience as in the B2B space 3+ years of sales experience in general insurance we'll-established contacts within the market & ability to create new relationships Capacity to think beyond traditional sales mindset Genuine customer empathy and strong time management skills Familiarity with G Suite and Microsoft Office, including Excel Fluency in English, Hindi &/or other relevant regional languages Excited to travel, meet people, and build life-long relationships Hustle - we're a growing company that moves and reacts fast BQP certification/Licenciate /Associate of III High level of competency in Property & Crime and Liability Lines. Experience in placements in non EB lines of business.

As a member in our stellar sales team, you will be selling to our top accounts and working with high-value clients across the region. You will manage a complete end to end sales-cycle, often presenting to C-level executives. You will trailblaze the Loop vision through product demonstration, in-market events, and account-specific initiatives. What you will be doing: Own the sales cycle end-to-end, selling to C-suite executives at midsize and large companies Value-sell Loop s offering to executives at India s top companies Accurately forecast and maintain a desirable sales pipeline to achieve quarterly targets Use your experience in need identification & research to formalize a GTM strategy Segregate and prioritize qualified target accounts to optimize the sales effort Be the voice of the customer to articulate feedback clearly to internal teams such as Marketing, Account Management, and Product Master Loops value proposition and develop a deep understanding of the insurance industry You will get support from our team of sales development representatives, but you will need to own the entire sales cycle end-to-end as an individual contributor What we are looking for: At least 4 years of experience as a quota-carrying sales representative in the B2B space - preferably in SaaS, software we'll-established contacts within the market & ability to create new relationships Capacity to think beyond traditional sales mindset Genuine customer empathy and strong time management skills Familiarity with G Suite and Microsoft Office, including Excel Fluency in English, Hindi &/or other relevant regional languages Excited to travel, meet people, and build life-long relationships Hustle - we're a growing company that moves and reacts fast

As a member in our stellar sales team, you will be selling to our top accounts and working with high-value clients across the region. You will manage a complete end to end sales-cycle, often presenting to C-level executives. You will trailblaze the Loop vision through product demonstration, in-market events, and account-specific initiatives. What you will be doing: Own the sales cycle end-to-end, selling to C-suite executives at midsize and large companies Value-sell Loop s offering to executives at India s top companies Accurately forecast and maintain a desirable sales pipeline to achieve quarterly targets Use your experience in need identification & research to formalize a GTM strategy Segregate and prioritize qualified target accounts to optimize the sales effort Be the voice of the customer to articulate feedback clearly to internal teams such as Marketing, Account Management, and Product Master Loops value proposition and develop a deep understanding of the insurance industry You will get support from our team of sales development representatives, but you will need to own the entire sales cycle end-to-end as an individual contributor What we are looking for: At least 4 years of experience as a quota-carrying sales representative in the B2B space - preferably in SaaS, software we'll-established contacts within the market & ability to create new relationships Capacity to think beyond traditional sales mindset Genuine customer empathy and strong time management skills Familiarity with G Suite and Microsoft Office, including Excel Fluency in English, Hindi &/or other relevant regional languages Excited to travel, meet people, and build life-long relationships Hustle - we're a growing company that moves and reacts fast

You will form an integral part of our fast-paced sales engine. You will be focused on the front end of the sales cycle and be the face of Loop during our very first interactions with prospective clients. This is an opportunity to interact with C-level stakeholders of reputed companies and hone in on your lead generation skills. This role involves rigorous calling. What you will be doing: Employ your rigorous prospecting and researching skills to generate qualified opportunities Develop a customer-centric approach to identifying, engaging, and qualifying leads Support our team of account executives throughout the sales cycle to take a client from prospecting to close Identify new prospects in the market and build relationships with HRs as an expert on employee benefits Maintain active engagement with prospects and customers through multiple channels (phone, email, chat) Identify inefficiencies and pain points for prospects and clearly communicate how Loop can support them Assist in hosting and supporting marketing events to continue to increase public awareness about Loop What we are looking for: 1+ years of lead qualification experience, freshers are welcome to apply High level of natural intelligence, coupled with strong interpersonal skills Clear, concise, and effective written and oral communication skills High degree of coachability and great listening skills The desire to grow as a leader in a fast-growing technology company

we're looking to bring on a talented DNB or MD doctor to join us . As a Loops Team Doctor you will conduct online and offline primary care consultations at Loop app and/or clinics - a high-quality, modern primary care experience for employees of large companies. For loop members, we aim to create a 21st century primary care experience complete with fixed timing appointments, digital electronic health records, tele-consultations on mobile app, and more. If you're looking for an exciting clinical role in a rapidly growing health system, please apply! What you will be doing: Conduct online OPDs: conduct general primary care consultations of patient and managing their acute or chronic care needs Conduct diagnostic tests and to determine the cause and nature of disease Respond to patients medical problems by counselling, where necessary Document the patient s visit in our EHR In case of referral, help match the patient with the best provider for their needs Respond to patient queries and health concerns via mobile-app based tele-consultation Conduct healthcare camps and talks at various loop client companies Active participation in loop CPD (Continuing Professional Development) What we are looking for: DNB - Family Medicine / MD Internal Medicine / PGDFM Doctor with 5 years of clinical experience Empathetic and caring Excellent communication skills Fluency in English, Hindi and local language Proficiency in learning new technologies Commitment to advancing knowledge of medicine and care protocols via CMEs and courses Ambitious person who is excited to help design a high-quality primary care experience uniquely suited for India

we're looking to bring on a talented DNB or MD doctor to join us . As a Loops Team Doctor you will conduct online and offline primary care consultations at Loop app and/or clinics - a high-quality, modern primary care experience for employees of large companies. For loop members, we aim to create a 21st century primary care experience complete with fixed timing appointments, digital electronic health records, tele-consultations on mobile app, and more. If you're looking for an exciting clinical role in a rapidly growing health system, please apply! What you will be doing: Conduct online OPDs: conduct general primary care consultations of patient and managing their acute or chronic care needs Conduct diagnostic tests and to determine the cause and nature of disease Respond to patients medical problems by counselling, where necessary Document the patient s visit in our EHR In case of referral, help match the patient with the best provider for their needs Respond to patient queries and health concerns via mobile-app based tele-consultation Conduct healthcare camps and talks at various loop client companies Active participation in loop CPD (Continuing Professional Development) What we are looking for: DNB - Family Medicine / MD Internal Medicine / PGDFM Doctor with 5 years of clinical experience Empathetic and caring Excellent communication skills Fluency in English, Hindi and local language Proficiency in learning new technologies Commitment to advancing knowledge of medicine and care protocols via CMEs and courses Ambitious person who is excited to help design a high-quality primary care experience uniquely suited for India

Own the sales cycle end-to-end, selling to C-suite executives at midsize and large companies Work with the executive team at Loop to shape the roadmap for diagnostics and health care products Accurately forecast and maintain a desirable sales pipeline to achieve quarterly targets Use your experience in need identification & research to formalize a GTM strategy Developing sales strategies to relentlessly achieve and exceed monthly and quarterly sales targets Creating world-class healthcare solutions that connect Loop s ecosystem with customer s requirements Work with clinical operations to manage delivery of annual health checkups to customer s satisfaction What we are looking for: At least 4 years of experience as a quota-carrying sales representative in the B2B space - preferably in healthcare Genuine customer empathy and strong time management skills Familiarity with G Suite and Microsoft Office, including Excel Deep understanding of the healthcare industry Fluency in English, Hindi &/or other relevant regional languages Hustle - we're a growing company that moves and reacts fast

At Loop, companies take pride in offering exceptional employee benefits, and Enterprise Servicing Executives (ESMs) are the heroes who ensure that benefits delivery is smooth, seamless, and hassle-free for both HR teams and employees. As an ESM, you will be the day-to-day partner for HR leaders, ensuring they have everything they need to champion Loop s benefits within their organizations. Your success is measured by the success of your HR partners making their lives easier and ensuring employees experience world-class benefits. You will work closely with Enterprise Account Managers (EAMs) to ensure 100% logo retention and 150% Net Revenue Retention (NRR) for your assigned accounts. Additionally, you will collaborate with Dedicated Claims Handlers and Operations Agents on enterprise accounts with a premium of 1Cr+ to provide white-glove service. This role is a launchpad for career growth, with a clear path toward becoming a Customer Success Manager (CSM) in Mid-Market or Enterprise with your own portfolio and retention targets. Key responsibilities : Account Servicing : You will be responsible for ensuring that every corporate client experiences seamless and proactive benefits servicing. This includes: Seamless policy issuance - Ensuring e-cards are issued on time, with zero errors. Coverage accuracy - Running enrollments and HRMS integrations to ensure all members are covered accurately and on time. Claims excellence - Managing the 4Ds of claims: documentation, delays, denials, deductions to reduce friction for HR teams. Being hyper-responsive to HR - Acting as a trusted partner to HRs, ensuring all their day-to-day benefits needs are met quickly and effectively. Proactive employee support - Ensuring employee queries are handled with speed and empathy, creating a delightful experience. Product adoption - Driving engagement with the Loop mobile app, where employees can claim insurance, consult Loop s in-house doctors, and book diagnostic tests. Data-driven insights - Delivering monthly updates on policy performance, identifying key trends, and providing strategic recommendations to HRs. Collaboration & Account Expansion : You will play a key role in retaining and expanding enterprise accounts by: Working closely with Enterprise Account Managers (EAMs) to ensure 100% retention of assigned accounts. Collaborating with Dedicated Claims Handlers and Operations Agents on large enterprise accounts ( 1Cr+ premium) to deliver a high-touch service experience. Identifying growth opportunities within accounts and sharing insights with the account team to drive upsell and cross-sell initiatives. Career Growth Path : This role is designed as a stepping stone to becoming a Customer Success Manager (CSM) in either Mid-Market or Enterprise. As an ESM, you will gain hands-on experience in client servicing, retention strategies, and account expansion, eventually taking on a full revenue responsibility for your own portfolio. Who we need : A champion of employee benefits Passionate about helping HR leaders succeed and earning their trust to become your champion Excellent problem-solving skills - proactive in finding solutions with internal teams and insurers/TPAs. Ability to manage multiple priorities, stay organized, and meet deadlines. Process and detail oriented Strong attention to detail and accuracy, especially in policy issuance, coverage enrollments, and claims handling. Past experience handling employee benefits policy issuance, endorsements, claims, analytics is required. Collaborative and eager to learn Thrives in a collaborative environment, working closely with cross-functional teams like Enterprise Account Managers, Claims Handlers, and Operations. Excited to launch industry-leading technology like the Loop App, Enrolment Portals, in-app claims submission, self-serve endorsements tools for HR, and more. Why join Loop Impactful Role - Directly improve the benefits experience for thousands of employees. Career Growth - Clear path to becoming a CSM in Mid-Market. Customer-First Culture - Work with some of the best HR teams in India to elevate employee we'llness.

Own the sales cycle end-to-end, selling to C-suite executives at midsize and large companies Work with the executive team at Loop to shape the roadmap for diagnostics and health care products Accurately forecast and maintain a desirable sales pipeline to achieve quarterly targets Use your experience in need identification & research to formalize a GTM strategy Developing sales strategies to relentlessly achieve and exceed monthly and quarterly sales targets Creating world-class healthcare solutions that connect Loop s ecosystem with customer s requirements Work with clinical operations to manage delivery of annual health checkups to customer s satisfaction What we are looking for: At least 4 years of experience as a quota-carrying sales representative in the B2B space - preferably in healthcare Genuine customer empathy and strong time management skills Familiarity with G Suite and Microsoft Office, including Excel Deep understanding of the healthcare industry Fluency in English, Hindi &/or other relevant regional languages Hustle - we're a growing company that moves and reacts fast

At Loop, companies take pride in offering exceptional employee benefits, and Enterprise Servicing Executives (ESMs) are the heroes who ensure that benefits delivery is smooth, seamless, and hassle-free for both HR teams and employees. As an ESM, you will be the day-to-day partner for HR leaders, ensuring they have everything they need to champion Loop s benefits within their organizations. Your success is measured by the success of your HR partners making their lives easier and ensuring employees experience world-class benefits. You will work closely with Enterprise Account Managers (EAMs) to ensure 100% logo retention and 150% Net Revenue Retention (NRR) for your assigned accounts. Additionally, you will collaborate with Dedicated Claims Handlers and Operations Agents on enterprise accounts with a premium of 1Cr+ to provide white-glove service. This role is a launchpad for career growth, with a clear path toward becoming a Customer Success Manager (CSM) in Mid-Market or Enterprise with your own portfolio and retention targets. Key responsibilities : Account Servicing : You will be responsible for ensuring that every corporate client experiences seamless and proactive benefits servicing. This includes: Seamless policy issuance - Ensuring e-cards are issued on time, with zero errors. Coverage accuracy - Running enrollments and HRMS integrations to ensure all members are covered accurately and on time. Claims excellence - Managing the 4Ds of claims: documentation, delays, denials, deductions to reduce friction for HR teams. Being hyper-responsive to HR - Acting as a trusted partner to HRs, ensuring all their day-to-day benefits needs are met quickly and effectively. Proactive employee support - Ensuring employee queries are handled with speed and empathy, creating a delightful experience. Product adoption - Driving engagement with the Loop mobile app, where employees can claim insurance, consult Loop s in-house doctors, and book diagnostic tests. Data-driven insights - Delivering monthly updates on policy performance, identifying key trends, and providing strategic recommendations to HRs. Collaboration & Account Expansion : You will play a key role in retaining and expanding enterprise accounts by: Working closely with Enterprise Account Managers (EAMs) to ensure 100% retention of assigned accounts. Collaborating with Dedicated Claims Handlers and Operations Agents on large enterprise accounts ( 1Cr+ premium) to deliver a high-touch service experience. Identifying growth opportunities within accounts and sharing insights with the account team to drive upsell and cross-sell initiatives. Career Growth Path : This role is designed as a stepping stone to becoming a Customer Success Manager (CSM) in either Mid-Market or Enterprise. As an ESM, you will gain hands-on experience in client servicing, retention strategies, and account expansion, eventually taking on a full revenue responsibility for your own portfolio. Who we need : A champion of employee benefits Passionate about helping HR leaders succeed and earning their trust to become your champion Excellent problem-solving skills - proactive in finding solutions with internal teams and insurers/TPAs. Ability to manage multiple priorities, stay organized, and meet deadlines. Process and detail oriented Strong attention to detail and accuracy, especially in policy issuance, coverage enrollments, and claims handling. Past experience handling employee benefits policy issuance, endorsements, claims, analytics is required. Collaborative and eager to learn Thrives in a collaborative environment, working closely with cross-functional teams like Enterprise Account Managers, Claims Handlers, and Operations. Excited to launch industry-leading technology like the Loop App, Enrolment Portals, in-app claims submission, self-serve endorsements tools for HR, and more. Why join Loop Impactful Role - Directly improve the benefits experience for thousands of employees. Career Growth - Clear path to becoming a CSM in Mid-Market. Customer-First Culture - Work with some of the best HR teams in India to elevate employee we'llness.

As a Customer Success Manager at Loop, you will play a key role in driving customer goals, revenue expansion and product utilisation by ensuring the activation, engagement, success, retention, and growth of Loop s key, enterprise or mid-market clients. This role is focused on high-impact, high-value activities in all aspects of business development and retention. What you would do: Develop a deep relationship with the customer and an understanding of their employee health to suggest specific Loop Health product features, interventions, and value propositions - map and build relationships with key stakeholders for your accounts to ensure they are engaged with us throughout the year Be a strategic partner and advisor to the client, discovering new opportunities to work together for mutual benefits Increase renewal rates, drive adoption and consumption, improve customer satisfaction, and work with our customers to generate new business (upsell and cross-sell) Learn about Health Insurance and Loop Health benefits so that you can articulate the value to existing and new customers - educate our clients about health benefits management and onboard them to our own dashboards and roster management tools Help execute and iterate the Loop Health onboarding experience to maximise client enrolment in our app and understanding of our benefits Be the customer s voice within Loop Health providing feedback to our Product team to develop/identify new features Serve as the internal voice of the customer and advocate for our clients needs (services, support, product management, executive alignment) Be extremely process-driven and document notes, MoMs, RCAs and managing escalations with clients and driving them internally across different teams Manage and track ongoing roster management such as addition/deletion of employees on an ongoing basis and share active employee lists and premium consumed statements with clients on a recurring basis Define and measure leading indicators and calculate risk forecasts based on product adoption; close renewal, upsell, and cross-sell opportunities within assigned client accounts, in partnership with the sales team Identify opportunities for customer references, testimonials and case studies You may be required to travel on-demand to a customer site for short visits What we are looking for: Minimum 5 years of experience in customer success serving enterprise customers with more than 1000 employees Experience working in an Insurance Broking Industry or B2B SaaS preferred. Has prior sales experience or feels comfortable selling Process-oriented and analytical Previous experience using CRM tools, ticketing software and other tech enablement preferred Advanced knowledge of Microsoft Excel and Word Passion for solving client challenges and commitment to client delight Proven ability to coach, mentor, and develop individual contributors Naturally curious, with excellent critical-thinking skills

As a Customer Success Manager at Loop, you will play a key role in driving customer goals, revenue expansion and product utilisation by ensuring the activation, engagement, success, retention, and growth of Loop s key, enterprise or mid-market clients. This role is focused on high-impact, high-value activities in all aspects of business development and retention. What you would do: Develop a deep relationship with the customer and an understanding of their employee health to suggest specific Loop Health product features, interventions, and value propositions - map and build relationships with key stakeholders for your accounts to ensure they are engaged with us throughout the year Be a strategic partner and advisor to the client, discovering new opportunities to work together for mutual benefits Increase renewal rates, drive adoption and consumption, improve customer satisfaction, and work with our customers to generate new business (upsell and cross-sell) Learn about Health Insurance and Loop Health benefits so that you can articulate the value to existing and new customers - educate our clients about health benefits management and onboard them to our own dashboards and roster management tools Help execute and iterate the Loop Health onboarding experience to maximise client enrolment in our app and understanding of our benefits Be the customer s voice within Loop Health providing feedback to our Product team to develop/identify new features Serve as the internal voice of the customer and advocate for our clients needs (services, support, product management, executive alignment) Be extremely process-driven and document notes, MoMs, RCAs and managing escalations with clients and driving them internally across different teams Manage and track ongoing roster management such as addition/deletion of employees on an ongoing basis and share active employee lists and premium consumed statements with clients on a recurring basis Define and measure leading indicators and calculate risk forecasts based on product adoption; close renewal, upsell, and cross-sell opportunities within assigned client accounts, in partnership with the sales team Identify opportunities for customer references, testimonials and case studies You may be required to travel on-demand to a customer site for short visits What we are looking for: Minimum 5 years of experience in customer success serving enterprise customers with more than 1000 employees Prior experience working at a B2B SaaS or online services company preferred Has prior sales experience or feels comfortable selling Process-oriented and analytical Previous experience using CRM tools, ticketing software and other tech enablement preferred Advanced knowledge of Microsoft Excel and Word Passion for solving client challenges and commitment to client delight Proven ability to coach, mentor, and develop individual contributors Naturally curious, with excellent critical-thinking skills

As a Business Executive - Sales and Retention at Loop, you will play a key role in driving sales, customer goals, revenue expansion and product utilisation by ensuring the activation, engagement, success, retention, and growth of Loop s clients. This role is focused on high-impact, high-value activities in all aspects of business development and retention. What you would do: Keep track of the renewals becoming due in next 1 month for the clients assigned. Communicate to clients we'll in advance about their renewals. Collect appropriate, proper and complete data required for renewals, policy review and analysis, to support proper advice on changes to policy terms, limits etc, if required. Obtain best quotes from Insurance Companies and /or liaison with underwriting department to obtain the best quote, as the case may be. Collect or arrange to collect premium cheques on time and remit the same to the respective Insurance Company accounts or ensure the premium is transferred by the client on time and with accurate amount. Ensure the Insurance policy is collected and delivered/set to the clients on time. Enter details of renewals from the date of initiation till its execution accurately in the Operational Software. Ensure the Policy is entered and uploaded in the system on time. Approach new clients voluntarily and as guided by Manger/the Marketing head and achieve periodic meeting targets if given. Collect policy copies from the prospective clients and share with the Underwriter, if required. Keep updated the presentation about the Company and services verticals and present the same before prospective clients when asked for. Assist prospective clients with filling out forms, communicating with the company, finding the best plans and strategies, and negotiating the final deals. Share client information with Underwriters to determine which products are best to recommend. Try to win accounts against competitors and Ensure 100% retention rate. After the renewals meet existing major clients periodically as directed in order to Build and maintain business relationships with clients. Preferred Skills: Understand the provisions of each policy and communicate this information to the customer. Act as a liaison between Underwriters/claims team and clients. Support claims team by helping them in collecting documents required from the clients. Research insurance trends, policies and products and keep track of changes happening in the Insurance Industry. Prepare and submit periodic client visit reports, business conversion reports and other reports as advised by the seniors. What we are looking for: Any degree/diploma. Prior Insurance industry experience is an added advantage. Communication skills(verbal and written), reporting skills, analyzing skills, presentation skills, documents reading skills, listening skills.

As a Customer Success Manager at Loop, you will play a key role in driving customer goals, revenue expansion and product utilisation by ensuring the activation, engagement, success, retention, and growth of Loop s key, enterprise or mid-market clients. This role is focused on high-impact, high-value activities in all aspects of business development and retention. What you would do: Develop a deep relationship with the customer and an understanding of their employee health to suggest specific Loop Health product features, interventions, and value propositions - map and build relationships with key stakeholders for your accounts to ensure they are engaged with us throughout the year Be a strategic partner and advisor to the client, discovering new opportunities to work together for mutual benefits Increase renewal rates, drive adoption and consumption, improve customer satisfaction, and work with our customers to generate new business (upsell and cross-sell) Learn about Health Insurance and Loop Health benefits so that you can articulate the value to existing and new customers - educate our clients about health benefits management and onboard them to our own dashboards and roster management tools Help execute and iterate the Loop Health onboarding experience to maximise client enrolment in our app and understanding of our benefits Be the customer s voice within Loop Health providing feedback to our Product team to develop/identify new features Serve as the internal voice of the customer and advocate for our clients needs (services, support, product management, executive alignment) Be extremely process-driven and document notes, MoMs, RCAs and managing escalations with clients and driving them internally across different teams Manage and track ongoing roster management such as addition/deletion of employees on an ongoing basis and share active employee lists and premium consumed statements with clients on a recurring basis Define and measure leading indicators and calculate risk forecasts based on product adoption; close renewal, upsell, and cross-sell opportunities within assigned client accounts, in partnership with the sales team Identify opportunities for customer references, testimonials and case studies You may be required to travel on-demand to a customer site for short visits What we are looking for: Minimum 5 years of experience in customer success serving enterprise customers with more than 1000 employees Experience working at an Insurance Broking Industry preferred. Has prior sales experience or feels comfortable selling Process-oriented and analytical Previous experience using CRM tools, ticketing software and other tech enablement preferred Advanced knowledge of Microsoft Excel and Word Passion for solving client challenges and commitment to client delight Proven ability to coach, mentor, and develop individual contributors Naturally curious, with excellent critical-thinking skills

Job Description: AutomationEdge is seeking an experienced and driven Senior Customer Success Manager (CSM) to lead customer engagement for our Homecare domain in the North America region. This role is ideal for someone with strong SaaS expertise, particularly in customer success within the healthcare or homecare sectors. As a Senior CSM, you will manage high-value customer relationships, drive adoption, ensure customer satisfaction, and align customer goals with AutomationEdge s strategic offerings to maximize retention and growth. Responsibilities: Customer Relationship Management Serve as the primary point of contact for key accounts in the Homecare domain, building strategic relationships with stakeholders to understand their goals, challenges, and expectations. Actively engage with customers to drive adoption of AutomationEdge solutions, ensuring they derive maximum value from our products and services. Onboarding & Product Adoption Lead the onboarding process for new customers by tailoring implementation and training plans that address unique customer needs in homecare workflows and compliance. Develop best practices and success metrics that align with customer objectives, helping clients integrate our solutions into their operations effectively. Proactive Account Management Identify and mitigate potential risks to customer satisfaction and retention by closely monitoring account health, engagement metrics, and customer feedback. Work closely with the customer to map long-term success plans, anticipate evolving needs, and recommend additional services or products that align with their goals. Customer Advocacy & Feedback Loop Act as the voice of the customer within AutomationEdge, collecting and sharing insights to help shape product roadmaps and service improvements, particularly focused on the North American homecare sector. Foster relationships across departments, such as Product, Sales, and Support, to streamline customer experiences and advocate for customers feature requests. Renewals & Expansion Opportunities Collaborate with the Sales and Marketing teams to identify upsell and cross-sell opportunities, proactively driving customer expansion while ensuring high retention rates. Manage contract renewals with a focus on achieving targets related to growth and retention in alignment with AutomationEdge s business goals. Performance Metrics & Reporting Establish and track KPIs for customer success, creating regular reports on account health, customer satisfaction, and retention metrics. Provide strategic insights and action plans based on data analytics to inform senior leadership and customer strategy. Skills Qualifications: Experience Minimum of 7+ years in customer success or account management within a SaaS company, with at least 3 years in a senior CSM or account management role. Proven track record managing large, strategic accounts in the homecare or healthcare domain within the North America region. Domain Expertise In-depth knowledge of SaaS platforms, particularly within the homecare or healthcare industry. Familiarity with healthcare workflows, regulatory standards, and challenges in patient care and management. Communication & Interpersonal Skills Exceptional verbal and written communication skills, able to effectively interact with C-level executives and operational teams alike. Strong empathy and customer-oriented mindset with a passion for helping clients succeed and optimizing the customer journey. Problem Solving & Analytical Skills Proactive problem-solving skills with the ability to anticipate potential issues and implement effective solutions. Proficiency in data analysis tools to track customer performance and identify trends in customer engagement. Leadership & Team Collaboration Ability to work independently while collaborating with cross-functional teams to ensure customer needs are met holistically. Demonstrated leadership skills in managing complex customer relationships, providing mentorship to junior team members, and supporting internal knowledge sharing. Technical Proficiency Familiarity with CRM tools, project management software, and reporting tools. Experience with healthcare-specific software solutions is a plus. Adaptability & Initiative Willingness to adapt in a fast-paced environment and take initiative to continuously improve the customer success function.

Department: Software Engineering Employment Type: Full Time Location: India Reporting To: Arvind Gupta Description At Vitech, we believe in the power of technology to simplify complex business processes. Our mission is to bring better software solutions to market, addressing the intricacies of the insurance and retirement industries. We combine deep domain expertise with the latest technological advancements to deliver innovative, user-centric solutions that future-proof and empower our clients to thrive in an ever-changing landscape. With over 1,600 talented professionals on our team, our innovative solutions are recognized by industry leaders like Gartner, Celent, Aite-Novarica, and ISG. We offer a competitive compensation package along with comprehensive benefits that support your health, well-being, and financial security. Location: Hyderabad (Hybrid Role) Role: Java Developer Are you a Java Developer with 3-5 years of experience eager to elevate your career? At Vitech, we’re looking for a talented professional with a solid background in Core Java who’s ready to make a significant impact. As a Full-Stack Developer at Vitech, you’ll dive deep into backend development while also contributing to frontend work with ReactJS. Our small, agile pods allow you to spend up to 40% of your time on innovation and writing new software, pushing our products forward. What you will do: Lead and engage in the full software development lifecycle, from coding and design to testing and deployment. Apply advanced Core Java concepts like inheritance, interfaces, and abstract classes to solve complex, real-world business challenges. Work across the full stack, with a focus on backend development (Java) and frontend development (ReactJS). Collaborate closely with a talented team to deliver high-quality, impactful solutions that meet customer needs. Innovate and develop new software that directly contributes to our product and business growth. What We're Looking For: Advanced Core Java Skills: Deep expertise in inheritance, interfaces, loops/statements Strong understanding of interfaces, abstract classes, and concrete classes Ability to apply these concepts to solve complex, business-driven problems. Proficient SQL Knowledge: Strong understanding of SQL with the ability to write and optimize complex queries. Experience with Hibernate and Spring: Solid experience with these frameworks to support backend development. Frontend Development with ReactJS: Proven experience working with ReactJS to create dynamic, responsive user interfaces. Join Us at Vitech! Career Development: At Vitech, we’re committed to your growth. You’ll have ample opportunities to deepen your expertise in both Java and ReactJS, advancing your career in a supportive environment. Innovative Environment: Work with cutting-edge technologies in an Agile setting where your ideas and creativity are welcomed and encouraged. Impactful Work: Your contributions will be crucial in shaping our products and delivering exceptional solutions to our global clients. At Vitech, you’re not just maintaining software but creating it. At Vitech, you’ll be part of a forward-thinking team that values collaboration, innovation, and continuous improvement. We provide a supportive and inclusive environment where you can grow as a leader while helping shape the future of our organization.

Department: Software Engineering Employment Type: Full Time Location: India Reporting To: Pradeep Iduri Description At Vitech, we believe in the power of technology to simplify complex business processes. Our mission is to bring better software solutions to market, addressing the intricacies of the insurance and retirement industries. We combine deep domain expertise with the latest technological advancements to deliver innovative, user-centric solutions that future-proof and empower our clients to thrive in an ever-changing landscape. With over 1,600 talented professionals on our team, our innovative solutions are recognized by industry leaders like Gartner, Celent, Aite-Novarica, and ISG. We offer a competitive compensation package along with comprehensive benefits that support your health, well-being, and financial security. Full-Stack Java Developer Location: Hyderabad (Hybrid) Drive Impact with Vitech’s Cutting-Edge Solutions Are you a skilled Full-Stack Java Developer with 5+ years of experience , eager to take your career to the next level? At Vitech , you’ll work on solutions that power some of the world’s most prestigious financial institutions. This role provides hands-on experience in backend development with opportunities to contribute to front-end work in ReactJS . You’ll play a crucial role in ensuring our clients get the most out of our software by delivering production support, fixes, and continuous improvements. What you will do: Lead and Develop: Engage in the full software development lifecycle, from design and coding to testing and deployment . Master Core Java: Apply advanced Core Java concepts , including inheritance, interfaces, abstract classes, Collections, Stream API, and Lambda expressions to solve complex business challenges. Ensure Production Success: Support and enhance mission-critical systems to help clients maximize their investment in our software through bug fixes, optimizations, and enhancements . Work Across the Stack: Focus on backend Java development with opportunities to contribute to the ReactJS frontend . Leverage AI & DevOps Tools: Utilize GitHub Subversion , explore AI-driven development tools (Co-Pilot experience is a plus) , and work with REST APIs to create scalable, high-performance applications. Enhance Technical Knowledge: Gain exposure to AWS and modern cloud technologies , with opportunities for AWS certification. What We're Looking For: Advanced Core Java Skills : Deep expertise in inheritance, interfaces, loops/statements Strong understanding of interfaces, abstract classes, and concrete classes Ability to apply these concepts to solve complex, business-driven problems. Proficient SQL Knowledge: Strong understanding of SQL with the ability to write and optimize complex queries. Experience with Hibernate and Spring: Solid experience with these frameworks to support backend development. Frontend Development with ReactJS: Proven experience working with ReactJS to create dynamic, responsive user interfaces. Join Us at Vitech! Career Development: At Vitech, we’re committed to your growth. You’ll have ample opportunities to deepen your expertise in both Java and ReactJS, advancing your career in a supportive environment. Innovative Environment: Work with cutting-edge technologies in an Agile setting where your ideas and creativity are welcomed and encouraged. Impactful Work: Your contributions will be crucial in shaping our products and delivering exceptional solutions to our global clients. At Vitech, you’re not just maintaining software but creating it. At Vitech, you’ll be part of a forward-thinking team that values collaboration, innovation, and continuous improvement. We provide a supportive and inclusive environment where you can grow as a leader while helping shape the future of our organization.

YOUR RESPONSIBILITIES WILL INCLUDE: Customer Centricity Help the organization succeed by implementing customer-centric strategies and initiatives both internal and external. Improve customer experience by driving adoption of digital tools at organization and customer level. Explore & enhance current processes and tools to drive better customer experience. Drive customer satisfaction surveys, analyze the inputs received & drive actions with each function to minimize customer pain areas & close the loop with customers. Build & drive customer centricity across the organization by running ICES & NPS surveys, analyzing results & driving actions along with functional leads to improve the scores. Change agent program deployment & actions implementations. Commercial Excellence Structuring sales process and methodologies to enhance sales team effectiveness. Create new mechanisms and processes to identify and improve to help the sales team achieve the peak performance. Drive enhancement & adoption of sales tools like SFDC, Customer360 dashboard, QUIP etc. Maintain order among the sales team to have a healthy sales pipeline, zero overdue opportunities, high value add services etc. to meet sales & growth objectives of the organization. Generating business insights which would be of relevant business value to the commercial team Work towards creating cross functional excellence towards the commercial department and the sales team. Must be a good Team player & Self Motivated. Understand the selling process & customer order to sales cycle & customer communication pieces in detail. Ability to analyze sales da

Every day is different, but you ll mostly be: Repairing, replacing and refurbishing items around the hotel Taking responsibility for the safety and cleanliness of areas inside and outside of the hotel Following the preventative maintenance calendar and looking for new ways to improve our guests experiences Keeping your supervisor or duty manager in the loop with supply levels Being ready to step up and take on extra duties when the team needs you What We need from you: You ll have at least one year of maintenance or repair work under your belt A high school diploma or related vocational training You ll be familiar with Microsoft Office, a building management programme and/or any other reporting tools like HotSos, Opera, Lutron, Bartech, or Inncom On top of building equipment and hand tools, you ll have a working knowledge of basic plumbing, electrics and preventative maintenance procedures CPO certification if the hotel has a pool, a Certified Pool Operator license would be ideal A reasonable level of fitness you ll be on your feet most of the day, and will need to bend and kneel a lot As well as meeting local laws on food handling and serving alcohol, you ll be above the minimum age required and fluent in the local language Great communication skills, you ll be warm, welcoming and easy to talk to

What You ll Experience Locations: Pune | Mumbai | Bangalore | Hyderabad Year 1: Foundations in Client Onboarding Own client onboarding and engagement for well known brands Coordinate with Sales, Claims, and Medical teams Build consultative skills by working with HR leaders across industries Year 2: Choose Your Path Customer Success : Drive renewals, retention, and stakeholder delight Sales : Own revenue generation, manage pipelines, and close large deals Year 3+: Leadership Track Handle strategic accounts Lead a pod/team Manage full P&L or become a vertical expert Your Learning Journey Public Speaking & Townhall Hosting Cross-functional Collaboration Structured learning + real responsibility from Day 1 Mentorship from Loop s leadership team and high-performing peers Fast-track career acceleration in healthcare, a sunrise sector in India Sharpen your public speaking, stakeholder management, and revenue ownership skills in live environments Work with top brands like Ola Electric, Bitwise, and Lodha as your clients Flexibility to evolve whether youre a closer or a relationship-builder, the program helps you grow into a role that fits you Where Our Alumni Are Headed Enterprise Account Management Customer Success Leadership GTM & Growth Strategy Product & Ops Management Who Should Apply Fresh graduates or candidates with 0-2 years of work experience Those with a knack for public speaking, relationship building, and on-ground hustle, Love working with people, presenting, and solving real-world problems Wants a high-growth, impact-driven career in client-facing roles Keen interest in the intersection of healthcare, tech, and customer success

What You ll Experience Locations: Pune | Mumbai | Bangalore | Hyderabad Year 1: Foundations in Client Onboarding Own client onboarding and engagement for well known brands Coordinate with Sales, Claims, and Medical teams Build consultative skills by working with HR leaders across industries Year 2: Choose Your Path Customer Success : Drive renewals, retention, and stakeholder delight Sales : Own revenue generation, manage pipelines, and close large deals Year 3+: Leadership Track Handle strategic accounts Lead a pod/team Manage full P&L or become a vertical expert Your Learning Journey Public Speaking & Townhall Hosting Cross-functional Collaboration Structured learning + real responsibility from Day 1 Mentorship from Loop s leadership team and high-performing peers Fast-track career acceleration in healthcare, a sunrise sector in India Sharpen your public speaking, stakeholder management, and revenue ownership skills in live environments Work with top brands like Ola Electric, Bitwise, and Lodha as your clients Flexibility to evolve whether youre a closer or a relationship-builder, the program helps you grow into a role that fits you Where Our Alumni Are Headed Enterprise Account Management Customer Success Leadership GTM & Growth Strategy Product & Ops Management Who Should Apply Fresh graduates or candidates with 0 2 years of work experience Those with a knack for public speaking, relationship building, and on-ground hustle, Love working with people, presenting, and solving real-world problems Wants a high-growth, impact-driven career in client-facing roles Keen interest in the intersection of healthcare, tech, and customer success

Total Yrs. of Experience 10 Relevant Yrs. of experience 8 Detailed JD (Roles and Responsibilities) Installation , Upgradation , patching , cloning of oracle applications R12. 2. x Installation of two node RAC , DataGuard in 11gr2 , 19c Databases Upgradation of 11g to 19c Databases Database performance tuning Mandatory skills Oracle APPS DBA Desired/ Secondary skills Unix Shell Scripting Domain Oracle APPS DBA Proposed Vendor Rate from ECMS ID (Visible to the user/ requestor) 10, 000 INR/Day Delivery Anchor to be kept in loop while floating the demand for tracking the sourcing statistics, technical evaluation, interviews and feedback etc.