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1.0 - 4.0 years
1 - 4 Lacs
delhi, india
On-site
As a Customer Success Representative, you will be the primary point of contact for our valued clients, ensuring their satisfaction and success with our products or services. You will play a crucial role in building and maintaining strong relationships with customers, understanding their needs, and providing tailored solutions to meet those needs. Key Responsibilities: Reinforcing a customer-first culture. Proactively communicate with customers and internal teams to provide a feedback loop on our products and ensure the customers experience. Ensure alignment of customer success motion, insights and actions with Product, Marketing, Sales, and Operations Departments. Align with Executive Learning Consultant around key metrics and objectives, including a plan of action for understanding where at risk customers exist, where growth opportunities exist and developing a strategy to execute against an account plan together Manage the ongoing post sales experience with the customer, including registration, ongoing optimization, monitoring classroom experience, monitoring usage to determine if upsell opportunities exist and mitigating risks to ensure a healthy return of business. Attend SME calls & Project manage call for actions of all SME meetings. Execute Thank you mail campaign for the Customer DM Send Gift basket to qualified Customer DM Send CEO Book campaign to all qualified Customer DMs Requirements: Excellent communication skills Open to work in EST shift. Prior experience in the said profile. Why Join NetCom Learning: A dynamic and supportive work environment that encourages professional growth and development. Competitive salary and benefits package. Opportunities to lead innovative training projects and make a significant impact on the organization Role: Customer Success,Service & Operations - Other Industry Type: IT Services & Consulting Department: Customer Success,Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success, Service & Operations - Other Education UG: Any Graduate PG: Any Postgraduate
Posted 1 week ago
1.0 - 4.0 years
1 - 4 Lacs
hyderabad, telangana, india
On-site
As a Customer Success Representative, you will be the primary point of contact for our valued clients, ensuring their satisfaction and success with our products or services. You will play a crucial role in building and maintaining strong relationships with customers, understanding their needs, and providing tailored solutions to meet those needs. Key Responsibilities: Reinforcing a customer-first culture. Proactively communicate with customers and internal teams to provide a feedback loop on our products and ensure the customers experience. Ensure alignment of customer success motion, insights and actions with Product, Marketing, Sales, and Operations Departments. Align with Executive Learning Consultant around key metrics and objectives, including a plan of action for understanding where at risk customers exist, where growth opportunities exist and developing a strategy to execute against an account plan together Manage the ongoing post sales experience with the customer, including registration, ongoing optimization, monitoring classroom experience, monitoring usage to determine if upsell opportunities exist and mitigating risks to ensure a healthy return of business. Attend SME calls & Project manage call for actions of all SME meetings. Execute Thank you mail campaign for the Customer DM Send Gift basket to qualified Customer DM Send CEO Book campaign to all qualified Customer DMs Requirements: Excellent communication skills Open to work in EST shift. Prior experience in the said profile. Why Join NetCom Learning: A dynamic and supportive work environment that encourages professional growth and development. Competitive salary and benefits package. Opportunities to lead innovative training projects and make a significant impact on the organization Role: Customer Success,Service & Operations - Other Industry Type: IT Services & Consulting Department: Customer Success,Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success, Service & Operations - Other Education UG: Any Graduate PG: Any Postgraduate
Posted 1 week ago
4.0 - 9.0 years
8 - 12 Lacs
pune
Work from Office
SUMMARY Job Role: React Native Developer Experience: 4+ years Location: Pune Must-Have: The candidate should possess at least 3 years of relevant experience in React Native with Mobile application development. Job Description: As an Application Developer, you will be responsible for the design, development, and customization of applications to meet specific business needs and requirements. Your day-to-day activities will involve collaborating with team members to understand project requirements, devising innovative solutions, and ensuring that applications are developed to meet high standards of quality and functionality. You will also be involved in testing and debugging processes to enhance user experience and refine applications, while continuously seeking opportunities for improvement and optimization in application performance. Roles & Responsibilities: Expected to work independently and become a Subject Matter Expert (SME). Active participation and contribution in team discussions. Providing solutions to work-related problems. Assisting in the documentation of application specifications and user guides. Engaging in code reviews to ensure adherence to best practices and coding standards. Minimum Requirements: 3+ years of experience in React Native, React.js, JavaScript (ES6+), Hooks, Custom Hooks, Context API, Redux, REST APIs, Git, SSL Pinning, Event Loop, App Optimization, FlatList Optimization, React Testing Library like Jest. Knowledge of Native iOS (Swift/Objective-C) is a plus. Professional & Technical Skills: Proficiency in React Native is a must. Experience with Apple iOS Application Development is required. Strong understanding of the mobile application development lifecycle. Familiarity with RESTful APIs and integration with third-party services. Experience in debugging and performance optimization of mobile applications. Additional Information: The candidate should have a minimum of 3 years of experience in React Native. This position is based at our Pune office. A 15 years full-time education is required.
Posted 1 week ago
6.0 - 10.0 years
10 - 11 Lacs
kochi
Work from Office
To identify preventive ways to avoid any risk occurrenceTo decrease fraud and operational risk in the state by efficiently identify the emerging risk and putting appropriate measures To coordinate and perform investigation on various cases allotted & report within timelinesProactively detect problems or gaps in different processes, ensure mitigation, and loop closure To effectively manage risk agencies and to ensure that their competency skills are upgraded as against evolving fraud trendsLearning and ground sensing to be shared with the stakeholders for root cause analysisAccountabilityEffective use of risk agency network and ensuring closure of cases within stipulated timelines without compromising on quality Ensure issues are picked up in a proactive manner & necessary corrections are madeCreate network across the industry to identify nexus / racketProactively engage with law enforcement agencies for imparting knowledge and filing complaint Imparting risk awareness/sensitization trainings across various branch locations / departments
Posted 1 week ago
2.0 - 8.0 years
10 - 11 Lacs
mumbai
Work from Office
To identify preventive ways to avoid any risk occurrenceTo decrease fraud and operational risk in the state by efficiently identify the emerging risk and putting appropriate measuresTo coordinate and perform investigation on various cases allotted & report within timelines Proactively detect problems or gaps in different processes, ensure mitigation, and loop closureTo effectively manage risk agencies and to ensure that their competency skills are upgraded as against evolving fraud trends Learning and ground sensing to be shared with the stakeholders for root cause analysis AccountabilityEffective use of risk agency network and ensuring closure of cases within stipulated timelines without compromising on quality Ensure issues are picked up in a proactive manner & necessary corrections are madeCreate network across the industry to identify nexus / racketProactively engage with law enforcement agencies for imparting knowledge and filing complaint Imparting risk awareness/sensitization trainings across various branch locations / departments
Posted 1 week ago
1.0 - 2.0 years
1 - 5 Lacs
kochi
Work from Office
Customer Success Associate Job Description Location: Work from Office Experience: 1-2 years Employment Type: Full-time Role Overview As a Customer Success Associate, you will be responsible for ensuring customer satisfaction, retention, and success throughout their journey with Zappyhire. You will work closely with HR teams, hiring managers, and business leaders, providing hands-on support, strategic guidance, and timely value insights. This role involves independently managing renewals, delivering platform demos (including to trial customers), conducting QBRs, and presenting platform performance to key stakeholders. You ll work cross-functionally with Product, Sales, and Marketing teams and will be expected to maintain deep knowledge of Zappyhire and ZappyVue capabilities to drive adoption and outcomes. Key Responsibilities Onboarding & Adoption: Guide new customers through onboarding, training, and implementation to ensure a smooth transition and early success. Customer Relationship Management: Serve as the primary point of contact, building strong relationships and delivering ongoing support across the customer lifecycle. Retention & Renewals: Own customer renewals and retention outcomes by ensuring consistent value delivery, anticipating needs, and addressing concerns proactively. Trial Customer Engagement: Conduct product walkthroughs and tailored demos for trial users to showcase platform capabilities and accelerate conversion. Product Expertise: Maintain in-depth knowledge of Zappyhire s end-to-end recruitment features and ZappyVue s automated video interviewing capabilities to advise customers effectively. Quarterly Business Reviews (QBRs): Lead QBRs with key customers, presenting performance reports, usage insights, and recommendations to align with their hiring goals. Cross-Functional Collaboration: Work closely with Product, Sales, and Marketing teams to provide customer feedback, support new feature rollouts, and align on success initiatives. Presentation & Communication: Prepare and deliver impactful presentations and performance summaries to stakeholders, including hiring managers and leadership teams. Customer Feedback Loop: Act as the voice of the customer internally, identifying feature requests and product improvement areas to the relevant teams. Key Skills & Qualifications 1 2 years of experience in Customer Success, Human Resources, or client-facing roles (SaaS experience preferred) Excellent written and verbal communication, presentation, and interpersonal skills Confident in conducting product demos, reviews, and stakeholder presentations Strong analytical mindset and ability to interpret customer usage data Proven ability to manage customer relationships and drive retention Self-starter with the ability to handle multiple accounts and priorities Familiarity with CRM or CS tools (e.g., Freshdesk, HubSpot, Jira) is a plus If you re a proactive, people-focused professional who thrives on building strong customer relationships and driving value, we d love to hear from you! Apply now and be part of the Zappyhire team.
Posted 1 week ago
2.0 - 4.0 years
4 - 6 Lacs
gurugram
Work from Office
Were looking for a Marketing Automation Specialist who can bring their expertise to help our US/Internationally based enterprise clients make the most of their HubSpot investment. Heres what youll get to do: Manage clients HubSpot accounts like a boss, making sure everything runs smoothly. Share your wisdom on how to get the most out of HubSpot and be a trusted advisor. Be the go-to person for any HubSpot-related questions or issues that come up. Design and implement scalable HubSpot and other marketing automation architectures, advanced workflows, and integrations to support marketing, sales, and customer service processes. Define and visualize customer journeys Analyze data to help clients identify areas where they can grow their revenue. Work with client s and internal sales, marketing, and customer success teams to make sure everyone is aligned and working towards the same goal. Use HubSpot and other data sources to find hidden insights and make recommendations that help clients improve their marketing and sales processes. Provide regular updates and reports to keep clients in the loop on their progress. Stay up to date with the latest trends and best practices in HubSpot, other marketing automation, and CRM platforms Requirements: 2-4 years of relevant experience in HubSpot operations. Expertise in HubSpot and experience with other marketing and sales technology. Strong understanding of marketing and sales principles, CRM concepts, and digital marketing strategies. Strong analytical and data-driven problem-solving skills. Excellent communication and collaboration skills, with the ability to communicate technical information to non-technical stakeholders. Ability to thrive in a fast-paced, dynamic environment, manage multiple projects and prioritize effectively. Soft requirements: Willing to work in a Startup culture Flexible with the work hours (it could be less on certain days / daunting on other days) Proactive and motivated enough to achieve something substantial in life. Willing to roll up the sleeves, take ownership, and solve problems.
Posted 1 week ago
6.0 - 10.0 years
8 - 12 Lacs
kochi
Work from Office
PurposeTo identify preventive ways to avoid any risk occurrenceTo decrease fraud and operational risk in the state by efficiently identify the emerging risk and putting appropriate measuresTo coordinate and perform investigation on various cases allotted & report within timelinesProactively detect problems or gaps in different processes, ensure mitigation, and loop closureTo effectively manage risk agencies and to ensure that their competency skills are upgraded as against evolving fraud trendsLearning and ground sensing to be shared with the stakeholders for root cause analysisAccountabilityEffective use of risk agency network and ensuring closure of cases within stipulated timelines without compromising on qualityEnsure issues are picked up in a proactive manner & necessary corrections are madeCreate network across the industry to identify nexus / racketProactively engage with law enforcement agencies for imparting knowledge and filing complaint. Imparting risk awareness/sensitization trainings across various branch locations / departments.
Posted 1 week ago
3.0 - 5.0 years
7 - 10 Lacs
gurugram
Work from Office
Description Position Summary : The Consultant Forecasting role is for an integral member of project teams working closely with management and other team members. We are looking for a driven, committed, and energetic individual who will be responsible for building forecast models, and clearly presenting forecast models and outputs to internal management and clients. The Consultant is also responsible for effectively communicating with every project team member including project managers on all matters related to project assignments. In this position, the Consultant is expected to multi-task across multiple projects and project types concurrently while maintaining a high degree of quality and accuracy. Position Responsibilities : Implement forecast model builds and execute forecasting activities Deliver engagement outcomes to clients, exercising sound business judgment, proactively following up on tasks as needed and managing tasks through to completion Work within Trinity s proprietary forecast platform environment to create customized forecast platforms for clients Assist senior staff in providing support to clients when applicable Assist in creating and implementing quality control best practices Work closely with other functional experts at Trinity including market research, data solutions,statistics, etc. Develop client-ready forecasts and supporting materials independently and clearly present findings Establish timelines for internal and external deliverables related to a project workstream Communicate internally to keep all team members in the loop with project status Support strategic and operational initiatives as assigned Qualifications Position Requirements: Education: BS or MS in quantitative, business, or other related fields Work Experience: 3-5 years of work experience in life sciences forecasting. Experience/familiarity with life sciences data and analytics is preferred. Other Skills: Excellent problem-solving skills, analyticalskills and attention to detail Proficient with MS Excel (knowledge of VBA is preferred) Superb internal and external communications skills(verbal and written) Self-motivation, initiative, and innovation Strong, service-oriented work ethic and willing to go above the call of duty Internal leadership and mentorship Strong team player with experience working in project-team environments Ability to multi-task on multiple project types effectively in a fast-paced environment
Posted 1 week ago
6.0 - 10.0 years
10 - 11 Lacs
kochi
Work from Office
PurposeTo identify preventive ways to avoid any risk occurrenceTo decrease fraud and operational risk in the state by efficiently identify the emerging risk and putting appropriate measures To coordinate and perform investigation on various cases allotted & report within timelines Proactively detect problems or gaps in different processes, ensure mitigation, and loop closureTo effectively manage risk agencies and to ensure that their competency skills are upgraded as against evolving fraud trends Learning and ground sensing to be shared with the stakeholders for root cause analysisAccountability Effective use of risk agency network and ensuring closure of cases within stipulated timelines without compromising on qualityEnsure issues are picked up in a proactive manner & necessary corrections are made Create network across the industry to identify nexus / racketProactively engage with law enforcement agencies for imparting knowledge and filing complaint Imparting risk awareness/sensitization trainings across various branch locations / departments
Posted 1 week ago
2.0 - 8.0 years
10 - 11 Lacs
mumbai
Work from Office
PurposeTo identify preventive ways to avoid any risk occurrenceTo decrease fraud and operational risk in the state by efficiently identify the emerging risk and putting appropriate measuresTo coordinate and perform investigation on various cases allotted & report within timelines Proactively detect problems or gaps in different processes, ensure mitigation, and loop closureTo effectively manage risk agencies and to ensure that their competency skills are upgraded as against evolving fraud trends Learning and ground sensing to be shared with the stakeholders for root cause analysis AccountabilityEffective use of risk agency network and ensuring closure of cases within stipulated timelines without compromising on quality Ensure issues are picked up in a proactive manner & necessary corrections are made Create network across the industry to identify nexus / racketProactively engage with law enforcement agencies for imparting knowledge and filing complaint Imparting risk awareness/sensitization trainings across various branch locations / departments
Posted 1 week ago
0.0 - 3.0 years
2 - 5 Lacs
mumbai
Work from Office
Roles & Responsibilities: Maintenance and Upkeep of Common Areas Ensure that all operational areas have an atmosphere that is conducive to the overall customer experience. Tours residential buildings on a daily basis speaking with employees and residents to understand business needs and assess operational opportunities. Supports HPM-managed Clubhouse with operational requirements (HK, maintenance, procurement, etc.), ensures customer satisfaction levels Life Safety/Loss Prevention the consistent implementation of high standards for all aspects of life safety, loss prevention, unit owner identity and privacy protection Security and safety of all residents and associates Relationship Management Drives the site culture (of Associates and outsourced staff) and thereby delivering on positive customer experience Develop relationships with the residents, with a single minded focus on delivering a differentiated and personalized experience Ensure customer understanding and feedback loop Demonstrates urgency in response and handling of customer problems and complaints Establish a database on residents and create a process on recognizing special occasions like birthdays, etc. Internal Coordination Coordinates with internal Lodha Group departments like Landscaping, etc. for maintenance of the entire complex Plans in coordination with HPM Central team a monthly Activities calendar for resident engagement and implements the same Keeps project operations team focused on the critical components of operations to drive customer satisfaction and the desired financial results. Review financial reports and statements to determine how Operations is performing against budgets Strives to improve service performance. Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis Financial Management capable of operating within the constraints of the CAM budget and providing timely reporting of financial performance Site CAM P&L meeting targets/budgets; annual Budget preparation - Prepares annual budget for staffing and operating expense. Proposes items to be included in annual Capital Plan Maintain complete knowledge about Society Rules & Regulations and Lodha policies Develops systems and procedures that achieve higher cost efficiency and customer satisfaction
Posted 1 week ago
2.0 - 5.0 years
4 - 7 Lacs
gurugram
Work from Office
About the Company: Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences. Want to be part of the AI revolution and transform how the world s largest global brands do businessJoin us! About the Role An AI Automation Engineer focuses on building automated systems to evaluate, test, and enhance the performance of conversational AI models (LLMs, chatbots, voice assistants). They sit at the intersection of machine learning, software engineering, and QA automation, ensuring that AI systems produce high-quality, safe, and reliable responses at scale. Responsibilities Automation Pipelines: Build Python-based pipelines for automated quality testing of AI responses. Integrate LLMs into automated evaluation frameworks (e.g., using GPT-based evaluators, embeddings, or custom scoring). Automate regression and stress testing for conversational AI flows. Quality & Evaluation: Define evaluation metrics (relevance, factuality, coherence, safety, empathy). Implement both rule-based and AI-driven quality checks. Monitor model drift, bias, and hallucinations using automated workflows. Integration & Deployment: Work with APIs, SDKs, and CI/CD pipelines to embed automated AI evaluation in production. Develop monitoring dashboards to visualize conversation quality. Collaborate with ML engineers, product managers, and QA teams to close the feedback loop. Optimization & Innovation: Experiment with prompt engineering and automated prompt-testing frameworks. Explore reinforcement learning, self-critique models, or human-in-the-loop automation for continuous improvement. Automate compliance and policy adherence checks for enterprise AI systems. Requirements Strong 2-5 Years of experience in Python development (automation, scripting, data handling). Experience with LLMs/NLP frameworks. Understanding of MLOps / AI deployment pipelines.
Posted 1 week ago
4.0 - 9.0 years
8 - 12 Lacs
pune
Work from Office
SUMMARY Job Role: React Native Developer Experience: 4+ years Location: Pune Must-Have: The candidate should possess at least 3 years of relevant experience in React Native with Mobile application development. Job Description: As an Application Developer, you will be responsible for the design, development, and customization of applications to meet specific business needs and requirements. Your day-to-day activities will involve collaborating with team members to understand project requirements, devising innovative solutions, and ensuring that applications are developed to meet high standards of quality and functionality. You will also be involved in testing and debugging processes to enhance user experience and refine applications, while continuously seeking opportunities for improvement and optimization in application performance. Roles & Responsibilities: Expected to work independently and become a Subject Matter Expert (SME). Active participation and contribution in team discussions. Providing solutions to work-related problems. Assisting in the documentation of application specifications and user guides. Engaging in code reviews to ensure adherence to best practices and coding standards. Minimum Requirements: 3+ years of experience in React Native, React.js, JavaScript (ES6+), Hooks, Custom Hooks, Context API, Redux, REST APIs, Git, SSL Pinning, Event Loop, App Optimization, FlatList Optimization, React Testing Library like Jest. Knowledge of Native iOS (Swift/Objective-C) is a plus. Professional & Technical Skills: Proficiency in React Native is a must. Experience with Apple iOS Application Development is required. Strong understanding of the mobile application development lifecycle. Familiarity with RESTful APIs and integration with third-party services. Experience in debugging and performance optimization of mobile applications. Additional Information: The candidate should have a minimum of 3 years of experience in React Native. This position is based at our Pune office. A 15 years full-time education is required.
Posted 1 week ago
2.0 - 8.0 years
10 - 11 Lacs
mumbai
Work from Office
PurposeTo identify preventive ways to avoid any risk occurrenceTo decrease fraud and operational risk in the state by efficiently identify the emerging risk and putting appropriate measuresTo coordinate and perform investigation on various cases allotted & report within timelines Proactively detect problems or gaps in different processes, ensure mitigation, and loop closureTo effectively manage risk agencies and to ensure that their competency skills are upgraded as against evolving fraud trendsLearning and ground sensing to be shared with the stakeholders for root cause analysis AccountabilityEffective use of risk agency network and ensuring closure of cases within stipulated timelines without compromising on qualityEnsure issues are picked up in a proactive manner & necessary corrections are madeCreate network across the industry to identify nexus / racketProactively engage with law enforcement agencies for imparting knowledge and filing complaint Imparting risk awareness/sensitization trainings across various branch locations / departments .
Posted 1 week ago
6.0 - 10.0 years
10 - 11 Lacs
kochi
Work from Office
PurposeTo identify preventive ways to avoid any risk occurrenceTo decrease fraud and operational risk in the state by efficiently identify the emerging risk and putting appropriate measuresTo coordinate and perform investigation on various cases allotted & report within timelines Proactively detect problems or gaps in different processes, ensure mitigation, and loop closureTo effectively manage risk agencies and to ensure that their competency skills are upgraded as against evolving fraud trends Learning and ground sensing to be shared with the stakeholders for root cause analysis AccountabilityEffective use of risk agency network and ensuring closure of cases within stipulated timelines without compromising on quality Ensure issues are picked up in a proactive manner & necessary corrections are madeCreate network across the industry to identify nexus / racketProactively engage with law enforcement agencies for imparting knowledge and filing complaint Imparting risk awareness/sensitization trainings across various branch locations / departments
Posted 1 week ago
10.0 - 15.0 years
12 - 17 Lacs
mohali
Work from Office
Collect feedback from visiting corporates (technical panels and HR teams) and participating students after each placement drive; prepare and submit an Exit Report to the Office of Academic Affairs (OAA). Attend and present relevant industry feedback in all Board of Studies (BOS) / Pre-BoS meetings. Initiate and discuss potential areas of collaboration with visiting corporates and share insights with the CRC for further action. In coordination with relevant academic institutes and Academic affairs, oversee updates to curriculum and integrate industry-relevant courses / workshops / bootcamps / training based on the meeting discussions and reports. Coordinate faculty deployment and approval for training/workshops for faculty/students (internal and external), and maintain status records based on the meeting discussions with industry, in coordination with relevant academic institutes, keeping OAA in loop for information and record. Attend and represent CRC in online/offline meetings with industry representatives. Collaborate with Delhi CRC and Top Management to plan meetings and other events with industry. Follow-up on ATR (Action Taken Report): Ensure systematic and timely follow-up on the ATRS of every Exit Report submitted. Track implementation of suggested improvements or curriculum changes arising from feedback. Coordinate with relevant academic and administrative units to ensure closure of all action points. Qualification: BTech/MTech CSE (Plus MBA preferred) 10 years relevant experience preferably in Industry or in Training & Placement Understanding of Academic Planning and Curriculum design Good written & verbal communication skills
Posted 2 weeks ago
6.0 - 10.0 years
10 - 11 Lacs
kochi
Work from Office
PurposeTo identify preventive ways to avoid any risk occurrenceTo decrease fraud and operational risk in the state by efficiently identify the emerging risk and putting appropriate measuresTo coordinate and perform investigation on various cases allotted & report within timelinesProactively detect problems or gaps in different processes, ensure mitigation, and loop closureTo effectively manage risk agencies and to ensure that their competency skills are upgraded as against evolving fraud trendsLearning and ground sensing to be shared with the stakeholders for root cause analysisAccountabilityEffective use of risk agency network and ensuring closure of cases within stipulated timelines without compromising on qualityEnsure issues are picked up in a proactive manner & necessary corrections are madeCreate network across the industry to identify nexus / racketProactively engage with law enforcement agencies for imparting knowledge and filing complaint Imparting risk awareness/sensitization trainings across various branch locations / departments
Posted 2 weeks ago
2.0 - 8.0 years
10 - 11 Lacs
mumbai
Work from Office
PurposeTo identify preventive ways to avoid any risk occurrenceTo decrease fraud and operational risk in the state by efficiently identify the emerging risk and putting appropriate measuresTo coordinate and perform investigation on various cases allotted & report within timelines Proactively detect problems or gaps in different processes, ensure mitigation, and loop closure To effectively manage risk agencies and to ensure that their competency skills are upgraded as against evolving fraud trendsLearning and ground sensing to be shared with the stakeholders for root cause analysis AccountabilityEffective use of risk agency network and ensuring closure of cases within stipulated timelines without compromising on qualityEnsure issues are picked up in a proactive manner & necessary corrections are made Create network across the industry to identify nexus / racketProactively engage with law enforcement agencies for imparting knowledge and filing complaint Imparting risk awareness/sensitization trainings across various branch locations / departments
Posted 2 weeks ago
2.0 - 8.0 years
10 - 11 Lacs
mumbai
Work from Office
PurposeTo identify preventive ways to avoid any risk occurrenceTo decrease fraud and operational risk in the state by efficiently identify the emerging risk and putting appropriate measures To coordinate and perform investigation on various cases allotted & report within timelines Proactively detect problems or gaps in different processes, ensure mitigation, and loop closure To effectively manage risk agencies and to ensure that their competency skills are upgraded as against evolving fraud trendsLearning and ground sensing to be shared with the stakeholders for root cause analysis AccountabilityEffective use of risk agency network and ensuring closure of cases within stipulated timelines without compromising on quality Ensure issues are picked up in a proactive manner & necessary corrections are madeCreate network across the industry to identify nexus / racketProactively engage with law enforcement agencies for imparting knowledge and filing complaint Imparting risk awareness/sensitization trainings across various branch locations / departments
Posted 2 weeks ago
4.0 - 8.0 years
18 - 30 Lacs
hyderabad, india
Hybrid
Department: Software Engineering Employment Type: Full Time Location: India Description At Vitech, we believe in the power of technology to simplify complex business processes. Our mission is to bring better software solutions to market, addressing the intricacies of the insurance and retirement industries. We combine deep domain expertise with the latest technological advancements to deliver innovative, user-centric solutions that future-proof and empower our clients to thrive in an ever-changing landscape. With over 1,600 talented professionals on our team, our innovative solutions are recognized by industry leaders like Gartner, Celent, Aite-Novarica, and ISG. We offer a competitive compensation package along with comprehensive benefits that support your health, well-being, and financial security. Location: Hyderabad (Hybrid Role) Role: Full-Stack Java Developer Are you a Java Developer with 4-5 years of experience eager to elevate your career? At Vitech, we’re looking for a talented professional with a solid background in Core Java who’s ready to make a significant impact. As a Full-Stack Developer at Vitech, you’ll dive deep into backend development while also contributing to frontend work with ReactJS. Our small, agile pods allow you to spend up to 40% of your time on innovation and writing new software, pushing our products forward. What you will do: Lead and engage in the full software development lifecycle, from coding and design to testing and deployment. Apply advanced Core Java concepts like inheritance, interfaces, and abstract classes to solve complex, real-world business challenges. Work across the full stack, with a focus on backend development (Java) and frontend development (ReactJS). Collaborate closely with a talented team to deliver high-quality, impactful solutions that meet customer needs. Innovate and develop new software that directly contributes to our product and business growth. What We're Looking For: Advanced Core Java Skills: Deep expertise in inheritance, interfaces, loops/statements Strong understanding of interfaces, abstract classes, and concrete classes Ability to apply these concepts to solve complex, business-driven problems. Proficient SQL Knowledge: Strong understanding of SQL with the ability to write and optimize complex queries. Experience with Hibernate and Spring: Solid experience with these frameworks to support backend development. Frontend Development with ReactJS: Proven experience working with ReactJS to create dynamic, responsive user interfaces. Join Us at Vitech! Career Development: At Vitech, we’re committed to your growth. You’ll have ample opportunities to deepen your expertise in both Java and ReactJS, advancing your career in a supportive environment. Innovative Environment: Work with cutting-edge technologies in an Agile setting where your ideas and creativity are welcomed and encouraged. Impactful Work: Your contributions will be crucial in shaping our products and delivering exceptional solutions to our global clients. At Vitech, you’re not just maintaining software but creating it. At Vitech, you’ll be part of a forward-thinking team that values collaboration, innovation, and continuous improvement. We provide a supportive and inclusive environment where you can grow as a leader while helping shape the future of our organization.
Posted 2 weeks ago
2.0 - 8.0 years
10 - 11 Lacs
mumbai
Work from Office
PurposeTo identify preventive ways to avoid any risk occurrenceTo decrease fraud and operational risk in the state by efficiently identify the emerging risk and putting appropriate measuresTo coordinate and perform investigation on various cases allotted & report within timelines Proactively detect problems or gaps in different processes, ensure mitigation, and loop closureTo effectively manage risk agencies and to ensure that their competency skills are upgraded as against evolving fraud trends Learning and ground sensing to be shared with the stakeholders for root cause analysisAccountabilityEffective use of risk agency network and ensuring closure of cases within stipulated timelines without compromising on quality Ensure issues are picked up in a proactive manner & necessary corrections are made Create network across the industry to identify nexus / racketProactively engage with law enforcement agencies for imparting knowledge and filing complaint Imparting risk awareness/sensitization trainings across various branch locations / departments
Posted 2 weeks ago
5.0 - 10.0 years
7 - 12 Lacs
hyderabad
Work from Office
What you get to do in this role: The Knowledge Graph, Platform Engineering group is in the heart of building AI at ServiceNow. Our Products tagline is "AI that knows your Business". We are on a mission to provide personalised, relevant, pre-emptive answers / data to Humans and AI agents seeking data. It is in the heart of AI Search, Virtual Agents, AI Agents and other AI solutions to act smarter and add great business value. The group is looking for an IC3 engineer who is an AI and ML expert . You will play a major part in building solutions that transform the user experience and workflow efficiency of enterprise services. Traditional analytical tools tend to require a technically knowledgeable user to produce even simple results. We are taking a completely fresh approach with the expectation that any user, regardless of technical knowledge, can use the AI/ML solutions we develop to operate the services in the enterprise setting in a thoughtful and scalable manner. We are just getting started and we need your help in building and making available an amazing range of solutions to our enterprise customers around the world. Work with product owners to understand detailed requirements and help architect high-quality solutions to our users Work with team and get a solution across partner teams and consumers. Build the best cloud-based AI/ML solutions to power intelligent enterprise services Collaborate daily with a team of like-minded developers, product managers and quality engineers to produce quality software Understand various technology options in terms of performance, accuracy, cost and guide team and come up with the right solutions. To be successful in this role you have: 5+ years of experience in implementing complex AI/ML applications. Specialised in developing enterprise-scale conversational AI platforms and advanced natural language processing solutions. Experience in developing LLM-powered applications with modern frameworks and APIs (Langchain, CrewAI, OpenAI /Anthropic APIs etc). And strong analytical mindset with experience evaluating model performance, and optimising inference costs. Deep competence in prompt engineering, fine-tuning, and optimising LLM performance. Hands-on expertise with leading models such as GPT, Claude, and open-source alternatives. Proven ability to transform complex LLM concepts into commercial value while communicating effectively with stakeholders at all levels. Lead the development of PoCs and applied research prototypes to explore novel AI capabilities, model interpretability, and safety strategies. Conduct cutting-edge experiments to assess model behaviour, generalization, and fairness across diverse datasets and use cases. Develop CI/CD pipelines and containerized workflows for scalable training, evaluation, and deployment of ML solutions in production. Identify risks in AI applications and contribute to responsible AI initiatives, including transparency, robustness, and compliance frameworks. Define and implement rigorous evaluation protocols, including human-in-the-loop testing, bias detection, and safety metrics. Experience in classical Machine Learning and Deep Learning. Ability to work with Senior Architects, Leaders and other BUs to drive a technical solution. Experience in designing and implementing NLQ, NLP based solutions Good to have: Familiarity with the ServiceNow platform Published research or technical blog postings regarding LLM applications and best practices would be an add-on. Experience working with Knowledge Graphs
Posted 2 weeks ago
2.0 - 4.0 years
4 - 6 Lacs
vadodara
Work from Office
Job Description 07 $ Senior Copywriter Position: Senior Copywriter Location: Vadodara No. of Vacancy(ies): 01 Experience: 2-4 yrs Read More Skills and Responsibilities: Collaborate with Client Servicing to understand client requirements and interpret briefs with strategic clarity. Translate brand and marketing objectives into creative concepts that resonate. Lead ideation sessions with the creative team to brainstorm compelling, original ideas. Present concepts and strategic thinking to Creative Heads and Art Directors for feedback and alignment. Write clear, persuasive, and brand-aligned messaging across print, digital, social, TV, OOH, and radio. Develop scripts for commercials, corporate films, explainer videos, and branded content. Create slogans, taglines, and thematic frameworks that enhance brand recall. Edit and refine content to maintain quality, consistency, and grammatical accuracy. Incorporate feedback from clients and internal stakeholders with maturity and precision. Work in sync with designers and art teams to align copy with visuals and design direction. Oversee junior writers output, guide their development, and ensure team delivery quality. Present concepts, rationales, and creative directions to clients confidently and convincingly. Collaborate during the feedback loop to ensure smooth revisions and timely delivery. Stay updated on branding, advertising, and cultural trends to keep the work fresh and relevant. Bring innovative thinking to campaigns, tapping into new formats and storytelling techniques. Education: Graduation Read Less
Posted 3 weeks ago
2.0 - 8.0 years
4 - 10 Lacs
mumbai
Work from Office
PurposeTo identify preventive ways to avoid any risk occurrenceTo decrease fraud and operational risk in the state by efficiently identify the emerging risk and putting appropriate measuresTo coordinate and perform investigation on various cases allotted & report within timelinesProactively detect problems or gaps in different processes, ensure mitigation, and loop closureTo effectively manage risk agencies and to ensure that their competency skills are upgraded as against evolving fraud trendsLearning and ground sensing to be shared with the stakeholders for root cause analysisAccountabilityEffective use of risk agency network and ensuring closure of cases within stipulated timelines without compromising on qualityEnsure issues are picked up in a proactive manner & necessary corrections are madeCreate network across the industry to identify nexus / racketProactively engage with law enforcement agencies for imparting knowledge and filing complaint Imparting risk awareness/sensitization trainings across various branch locations / departments
Posted 3 weeks ago
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