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Operations Manager - Logistics (BPO) AIonOS

5.0 - 10.0 years

0 Lacs

noida, uttar pradesh

On-site

As an Operations Manager - Logistics in our BPO environment, you will be responsible for overseeing and driving logistics-related operations. Your role will be crucial in ensuring service delivery excellence, process optimization, and meeting SLAs for our logistics clients. The ideal candidate for this position will possess strong leadership skills, a solid background in supply chain/logistics processes, and a proven track record in managing high-performance teams in a BPO setup. Key Responsibilities: - Manage day-to-day logistics BPO operations, ensuring adherence to KPIs and SLAs. - Lead, coach, and motivate a team of supervisors, team leads, and agents across various shifts. - Oversee log...

Posted 3 months ago

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