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5.0 - 10.0 years
2 - 7 Lacs
gurugram
Work from Office
Seeking a skilled and experienced Warehouse Assistant in Delhi. The ideal candidate will be responsible for guiding employees in the loading and unloading of goods, ensuring efficient warehouse operations
Posted 3 days ago
3.0 - 7.0 years
3 - 5 Lacs
bengaluru
Work from Office
Knowledge of Operate forklift/stacker/ reach trucks or other hand trucks Knowledge of various material-handling equipment,warehouse inventory process. Basic documenting skills Required Candidate profile Pick, wrap and stage orders to be shipped
Posted 3 days ago
3.0 - 8.0 years
3 - 5 Lacs
gurugram
Work from Office
1. Who can look after the imort Logistics 2. Manage CHA Required Candidate profile 3. Maintain Data - keep the track of shipments and plan the material requirement details accordingly 4. Knowing custom clearance procedure
Posted 3 days ago
3.0 - 5.0 years
4 - 5 Lacs
lucknow
Work from Office
We are hiring experienced professionals to lead Sr. Executive- Logistics ensuring smooth service delivery, customer satisfaction, and operational excellence Key Responsibilities: Manage end-to-end territory/home collection/logistics operations. Ensure adherence to SOPs, TATs, and KPIs for daily service delivery. Handle first mile pick-up & last mile delivery across regions. Hire, train & manage staff; oversee team performance & motivation. Resolve customer complaints & improve NPS / CSAT scores. Vendor & franchise management, billing & settlements. Execute BTL programs and scale-up new initiatives. Desired Candidate Profile: 3-5 years of experience in Healthcare, E-commerce, Logistics, FMCG, or Retail operations . Strong in Operations, Sales Handling & Team Management . Knowledge of digital platforms, courier networks, road transportation preferred. Interested candidates may share their CV at mandavi.sharma@lalpathlabs.com or apply directly through Naukri.
Posted 3 days ago
3.0 - 8.0 years
2 - 4 Lacs
patna, ranchi, howrah
Work from Office
Role & responsibilities Inventory and Stock Management: Manage/ Oversee the day-to-day operations of the depot, including receiving, storing, and dispatching goods. Implement inventory control systems to minimize stock discrepancies and losses. Daily managing & reconciliation of Inventory with Sales team. Updating in Tally on daily basis . Work with logistics partners to ensure timely and cost-effective maintenance of delivery vehicles. Financial Management: Daily managing & reconciliation of Cash/ UPI payments with Sales Team. Manage the depots budget, including monitoring expenses, controlling costs, and maximizing profitability. Analyse financial reports and key performance indicators (KPIs) to assess the depots financial performance. Manpower Management and Development: Lead, train and motivate depot & Sales manpower. Foster a positive and productive work environment, promoting teamwork & provide feedback and coaching to ground team. Compliance and Safety: Ensure that all depot operations comply with health, safety, and environmental regulations. Ensure that the depot adheres to company policies, industry standards, and legal requirements. Customer Relationship Management: Ensure high levels of customer satisfaction by providing exceptional service and addressing any issues or concerns promptly. Act as the primary point of contact for key customers, handling negotiations and contract renewals. Gather customer feedback and use it to improve service offerings and customer experience. Preferred candidate profile Build and promote strong, sustainable relationships with the distribution systems. Service the market with daily beat plan (Sales mans & DDSM).
Posted 3 days ago
2.0 - 7.0 years
3 - 4 Lacs
sonipat, haryana
Work from Office
warehouse management, Manpower handling, Inventory Management & Shop floor management. ensure zero safety incident on site. manpower planning, handling & mapping against plan efficiently utilizing & motivating the team Required Candidate profile If you Interested plz Share me your CV capitalplacement21@gmail.com 9891409300
Posted 3 days ago
1.0 - 3.0 years
3 - 4 Lacs
gurugram
Work from Office
About Us Awign is Indias largest work fulfillment platform for enterprises. We work with multiple large enterprises to “gigify” their core business functions and save on fixed costs. We have become the partner of choice for many enterprises to drive business transformation and excellence with our fraud proof, insights driven work fulfilment model. Awign in the news https://economictimes.indiatimes.com/news/company/corporate-trends/mynavi-buys-majority-stake-in-awign/articleshow/109620662.cms?from=mdr https://yourstory.com/2024/04/japanese-hr-firm-mynavi-corporation-acquires-majority-stake-awign https://business.outlookindia.com/corporate/awign-announces-majority-stake-acquisition-from-mynavi-corporation Job Overview Job Overview We are looking for a highly driven and ambitious person with the drive to lead multi-layered teams and who place an inordinate amount of importance on learning and improvising. With a relentless focus on execution, you need to be highly data-driven and have a higher-than-normal sense of ownership. Prior experience in Operations/procurement/program management/ process standardization is mandatory. Primary Responsibilities Primary Responsibilities 1. Take complete ownership of Project Execution (including P &L ) 2. Take up existing projects and optimize them by closely working with the product team. 3. Handle general operations which include daily execution, driving volume, tracking progress, highlighting flags and daily reporting. 4. Analyze training needs and provide training. 5. Collect feedback on a regular basis and resolve any issues 6. Monitoring the team performance to achieve the KRA’s 7. Mentor and motivate the student workforce. Demonstrate strong people engagement skills. 8. Run the pilot of projects. 9. Suggest improvements in processes at every level in operations. 10. Set goals/KPIs/targets for the team members.
Posted 3 days ago
1.0 - 3.0 years
2 - 4 Lacs
mumbai
Work from Office
Male dock clerk for cargo clearance at nhava sheva port under self with 1 year minimum experience Manage and execute cargo clearance procedures at Nhava Sheva Port. Ensure timely and accurate documentation for all cargo shipments. Coordinate with port authorities, customs officials, and shipping lines. Track and monitor cargo movement, resolving any clearance delays or issues. Maintain accurate records of all transactions and documentation. Liaise with the Andheri West office for updates and reporting. Ensure compliance with all relevant regulations and procedures.
Posted 3 days ago
2.0 - 7.0 years
2 - 3 Lacs
nashik
Work from Office
Responsible for managing warehouse operations, including inward, GRN, outward, dispatch (DV), inventory control, cycle counts, audits, team supervision, daily reporting, and ensuring accurate stock management and process compliance.
Posted 3 days ago
8.0 - 12.0 years
6 - 9 Lacs
gudur
Remote
Job Description Deputy Manager, Logistics | Colorshine Category Details Position Title Location Deputy Manager Logistics Colorshine Plant, Andhra Pradesh Department Reporting To Supply Chain / Logistics Head of Logistics (HOD) Educational Qualification Experience Bachelors in Logistics / Supply Chain / Commerce 710 years of logistics experience with strong exposure in domestic movements, exports, warehousing & reporting Key Responsibilities Area Description Internal Movements External Movements Documentation Plan & monitor plant-to-plant, plant-to-warehouse, and inter-departmental material movements with zero delays Ensure smooth dispatches to customers, dealers, and export shipments; coordinate with transporters, CHA, and authorities Oversee accurate preparation & verification of LR, invoices, e-way bills, export documentation, and statutory compliance Assist HOD in forecasting material requirements, transport needs, and warehouse capacity; provide data-driven recommendations Prepare and share daily, weekly & monthly reports on transport cost, turnaround time, inventory levels, and service KPIs Act as first responder in case of logistics disruptions; coordinate with vendors and internal teams to restore continuity Ensure timely material availability, stock accuracy, and warehouse space utilization aligned with production & sales Track and control freight, demurrage, and warehousing costs; support tendering with accurate data inputs Ensure timely HRMS/ERP/WMS updates; maintain 100% accuracy in entries, reports, and dashboards Strategy & Forecasting Reporting & Statistics Crisis Support Inventory Coordination Cost Optimization System & Accuracy Ownership & Availability Take complete responsibility for logistics tasks assigned; remain available for urgent requirements and last-mile issue resolution Key Skills & Competencies (Must-Have) Skill Area Requirement Operational Excellence Documentation Mastery Strategic Thinking Accuracy & Detailing Proactiveness Strong command over internal & external logistics processes Expertise in domestic & export documentation, statutory requirements, and audit readiness Ability to forecast requirements, plan resources, and support long-term logistics strategy High precision in reporting, data validation, and documentation Anticipates bottlenecks, suggests improvements, and prevents disruptions Always available, accountable, and dependable in handling responsibilities Skilled in preparing MIS, dashboards, and statistical analysis for management decisions Effective coordination across functions and vendors; clear written and verbal communication Ability to guide supervisors, monitor team efficiency, and resolve issues quickly Ownership Mindset Reporting & Analytics Communication Team Handling
Posted 3 days ago
3.0 - 8.0 years
3 - 6 Lacs
pune
Work from Office
We are seeking a detail-oriented MIS Executive to manage structured data, reporting, & analytics for freight & depot ops. The role ensures accuracy, compliance, & efficiency in logistics while driving decision making with insightful dashboards.
Posted 3 days ago
2.0 - 7.0 years
2 - 3 Lacs
ahmedabad
Work from Office
Responsible for managing warehouse operations, including inward, GRN, outward, dispatch (DV), inventory control, cycle counts, audits, team supervision, daily reporting, and ensuring accurate stock management and process compliance.
Posted 3 days ago
2.0 - 6.0 years
14 - 18 Lacs
chennai
Work from Office
From in and around Banashankari, Jayanagar, Basavangudi, Kumarswamy Layout or nearby places. Graduates in Commerce/Management/ Business administration with good percentage of marks and tally knowledge. Job role is to go through the various Purchase orders from all the departments from customers and arranging to dispatch materials through delivery boys if within Bangalore or through transport/courier. doing billing in tally in must.Keywordstally software,purchase order,logistics,warehouse,inventory management,warehouse operations,warehouse management,outbound logistics,supply chain,fifo,logistics management,logistics operations,tally*,transportation*,dispatch*,courier*,billing*
Posted 3 days ago
1.0 - 3.0 years
1 - 2 Lacs
idukki
Work from Office
Minimum 1 year experience in Operations / Logistics / Supply Chain Basic knowledge of cold chain handling Good communication and coordination skills Male candidates preferred
Posted 3 days ago
1.0 - 4.0 years
1 - 4 Lacs
chennai, tamil nadu, india
On-site
Skill Continuity of Operations Minimum Qualification Any Degree CERTIFICATION No data available Working Language English About The Role 1. Experience for Fork lift operations and proper training license 2. RM and FG loading and unloading activity 3. Material arrangement and supporting warehouse and production activity
Posted 4 days ago
2.0 - 7.0 years
2 - 3 Lacs
kolkata
Work from Office
Role Summary Own end-to-end order dispatch for website & marketplaces pick/pack/label/manifest/handover , courier coordination, NDR/RTO control , and daily MIS. Maintain FEFO , hygiene and FSSAI batch/lot traceability so every shipment goes out same-day and damage-free . Key Responsibilities Pull orders from Shopify/marketplaces ; create pick lists by SLA priority (prepaid/COD/express). QC pick pack : check SKUs, weights, seals, branding sleeves, inserts; ensure FEFO for perishables. Print shipping labels & invoices (thermal), prepare manifests ; schedule pickups; ensure on-time handover scans . Use Shiprocket/Delhivery/Ekart/Xpressbees/Bluedart panels; resolve weight disputes/chargebacks . Track NDR (non-delivery reports), call customers for address/phone issues; re-attempt or convert to prepaid. Reduce RTO with proactive follow-ups; log reasons; raise claims for lost/damaged shipments. Maintain dispatch dashboard & daily MIS : orders out, exceptions, courier TAT, shipping cost/order. Inventory hygiene: GRN , binning, cycle counts , batch/lot updates; alert low stock & packaging material needs. Generate E-way bills (when applicable), basic GST document coordination with accounts. Keep SOPs , hygiene & pest-control logs updated; follow safety & 5S. Support bulk/corporate dispatches : slot bookings, city-wise splits, branded sleeves/notes. Must-Have Skills Hands-on with Shopify + Shiprocket (or similar), courier portals, Excel/Google Sheets . Thermal printer, barcode scanner usage; basic volumetric weight math. Strong follow-through, calm under festive pressure; clear phone etiquette for NDR calls. Physically fit to lift cartons (up to ~15–20 kg safely); disciplined with checklists. Good-to-Have Zoho Inventory/Tally basics, Power Query /VLOOKUP, basic RTO analytics . Experience in food/FMCG fulfilment (FEFO, batch coding, shelf-life labeling). KPIs (what success looks like) Same-day dispatch 90% (before cut-off) Pick-pack accuracy 99.5% NDR closure 24 hrs ; RTO rate trending (target: 12% website; 20% COD) On-time handover scans 95% Packaging defects 0.5% ; Weight disputes recovered 80% Benefits & Perks Incentives during peak season; phone bill allowance; staff meals/tea; growth to Ops Lead role.
Posted 4 days ago
5.0 - 9.0 years
0 Lacs
maharashtra
On-site
You will be responsible for overseeing all inbound and outbound operations at the Service Center. Your role will involve ensuring timely, accurate, and profitable delivery of DP/Etail/INTL shipments to customers, while focusing on operational efficiency, service quality, and employee engagement. **Key Responsibilities:** - Supervise daily inbound and outbound operations, with a focus on first and last-mile connectivity. - Monitor load patterns to optimize delivery and pickup schedules. - Ensure regulatory compliance, accurate documentation, and resolution of exceptions. - Manage safe handling and delivery of shipments to minimize RTO and undelivered instances. - Coordinate vehicle availability and service providers effectively. - Conduct daily briefings and ensure adherence to operational workflows and SOPs. **People Management:** - Provide direction and support to employees, fostering a performance-driven culture. - Monitor team performance, mentor subordinates, and develop a robust succession pipeline. - Conduct regular staff training to enhance operational capabilities. - Ensure adequate staffing to meet operational demands. **Key Competencies & Skills:** **Technical Skills:** - Understanding of logistics operations, particularly first and last-mile connectivity. - Proficiency in using logistics management software for monitoring workflows. - Knowledge of regulatory requirements, including e-waybill compliance. - Ability to analyze operational data to identify areas for improvement. **Behavioural Skills:** - Leadership: Ability to lead and inspire teams in a high-pressure environment. - Problem-Solving: Aptitude for efficiently resolving operational issues. - Communication: Clear and concise communication skills for engaging employees and stakeholders. - Collaboration: Building strong relationships across teams and geographies. **Qualifications:** **Education:** - Bachelors degree in Business Administration, Logistics, Supply Chain Management, or a related field (mandatory). - A masters degree or professional certification in logistics or supply chain management is preferred. **Experience:** - Minimum of 5+ years of experience in logistics, transportation, or supply chain management.,
Posted 4 days ago
5.0 - 9.0 years
0 Lacs
chennai, tamil nadu
On-site
As a Fulfillment & Logistics Operations Execution Manager at Maersk, you will be responsible for managing and executing inventory, warehouse, and fulfillment activities. This includes planning and executing distribution operations, covering various types of warehouses such as CFS, CY, inland depot/warehouses, and bonded warehouses, whether owned, operated, or both by Maersk. Your role will involve the following key responsibilities: - Experience in Warehouse and Distribution operations - Minimum 5 years of experience in managing a team of individual contributors and team leaders - Required to work in complete night shift In addition to the above responsibilities, as a manager, you will be accountable for setting direction, developing business and operational areas, developing policies and practices, and implementing business plans. Your role will involve acquiring broad technical expertise, business and industry knowledge, and process and people leadership capabilities. You will be expected to handle most situations independently, with minimal guidance, and seek advice on more complex or non-routine topics. You will work collaboratively with colleagues from diverse backgrounds, gaining exposure to international business practices and embracing innovation and cutting-edge technologies. Maersk values work-life balance and offers flexible working arrangements to support its employees. With over 100,000 employees across 130 countries, you will have ample opportunities for growth and development, both professionally and personally. If you require any adjustments during the application and hiring process, Maersk is happy to support your needs. For special assistance or accommodation, please contact us at accommodationrequests@maersk.com. Join us at Maersk as we shape the future of global trade and logistics towards a brighter, more sustainable future.,
Posted 4 days ago
0.0 years
0 Lacs
gurugram, haryana, india
On-site
Head of Operations Lead AGRIMs supply chain, logistics, warehousing, and customer support operations ABOUT AGRIM: AGRIM is a Series B-funded AgriTech startup building Indias largest on-demand B2B marketplace for agri-inputs. Covering the pre-harvest value chain seeds, pesticides, fertilizers, agro-tools, and animal feed agri-inputs represent the third-largest retail supply chain in India, valued at $50B+ Our mission is to simplify this fragmented and data-dark supply chain using technology, while creating deep impact in the largest sector of the Indian economy. Founded in 2020, AGRIM is led by IIT/IIM alumni and ex-entrepreneurs with successful exits. Today, we are the largest agri-input marketplace in India, serving 10% of the countrys agri-input retailers and distributing across 90%+ of rural Indias pincodes. With a 400+ member team, AGRIM is in hyperscale mode and shaping the future of agri-commerce. Interested in joining the rocketship Expertise Areas (non-negotiable) for Success: Weve listed some leadership and functional traits which align with our culture and operating styles, and is the secret recipe for success Operational Excellence: Consistently deliver on operational KPIs Data-Driven Decision Making : Identify the right metrics and drive insights Process-Driven Orientation: Run ops with structured, scalable frameworks Product-Driven Approach: Partner with Product/Tech to automate workflows Leadership Skills: Lead large, cross-functional teams (100+) Thought Leadership : Drive innovations in a cost-effective manner Key Functional Responsibilities Operations Leadership at Scale Oversee end-to-end logistics operations, including dispatch, mid-mile, and last-mile movements across FTL and PTL Lead warehousing operations to ensuring scalability, compliance, efficiency Own and elevate the customer support function , with cost efficiency Performance & KPI Accountability Own and deliver on critical KPIs, including: Dispatch/Delivery TAT & compliance to promised timelines Return and Cancellation% Customer Support CSAT Warehousing Dispatch TAT Logistics Cost Establish a strong review cadence and dashboarding for leadership visibility Ensure data-backed decision-making for continuous performance improvement Operational Excellence Drive structured, process-led operations for scalability and consistency Streamline processes, cut inefficiencies, and enhance CX Automate & digitize workflows with product & tech Institutionalize SOPs, best practices, and governance across functions. Partner & Vendor Management Manage and strengthen relationships with logistics partners. Negotiate contracts, drive SLA adherence, and ensure cost efficiency. Cross-functional Collaboration Partner with Supply, Demand & Category teams to align ops with growth goals. Work with Finance on books compliance, cost allocation, and spend tracking. Why Join Us Industry-First Play: Solve problems that have never been addressed at scale in Indian agriculture. Shape Indias Rural Supply Chain: Build a robust, tech-enabled rural distribution backbone impacting millions of agri retailers and farmers Build the Biggest Agritech Story: Play a pivotal role in one of the most exciting and impactful startup journeys in the country Experience Scale With Tech: Witness first-hand how a tech-driven marketplace rapidly scales and redefines an entire industry. Show more Show less
Posted 4 days ago
3.0 - 8.0 years
3 - 4 Lacs
pune
Work from Office
Role : Leader for the Branch work processes. Single point of contact at the Branch. Responsibility : The Branch Manager is responsible for leading the delivery of multi-functional work processes at the branch. He is responsible for ensuring the functioning of Daily Work Processes. Is responsible for identifying opportunities areas in the multi-functional work processes (Logistics, finance, HR & IT, interfacing work processes with Re-sale) and develop & lead implementation of processes. This role involves providing ongoing coaching/ training support to System operator, Logistic Officer, Cashiers, Delivery staff, helpers etc.. REQUIREMENTS : Education : Graduate in any discipline. Working knowledge of computers Experience : About 3 - 8 years of work experience in the area of Logistics OR Administration OR Accounting OR Customer service Language : Ability to Read, Write & Speak English & Fluency in local language Key Criteria : Persuasive Communication skills, Strong Leadership (esp. influencing skills) skills, Ability to work with diverse people and exceptional maturity levels.
Posted 4 days ago
2.0 - 5.0 years
3 - 3 Lacs
navi mumbai
Work from Office
manage the logistics operations for steel products and engineering materials. will be responsible for ensuring smooth transportation, timely delivery, and efficient distribution of goods while optimizing costs maintaining compliance
Posted 4 days ago
3.0 - 6.0 years
4 - 6 Lacs
zirakpur
Work from Office
What this job involves: To ensure that transport staff provides timely distribution of pickup & drop list is provided to the vendors. Ensure employee complaints are attended and actioned. Helpdesk management on 24*7 basis Ensure vendor manpower availability during login & logouts Ensure security arrangements for women employees during night hours as per compliance To ensure that transport staff & vendors staff tracks the timely & safe pickups and arrivals of employees & service providers. Ensure defined travel times are met. Ensure incident reports are circulated within 24 hrs. To act as a single point of contact for the designated facility for all transport escalations. To ensure all reports, checklist, statutory compliance is adhered at all times. To ensure accuracy of the data, analyze the transport costing and highlight the management accordingly. Ensure the team updates trip data in the tool as required. To ensure proper deductions and penalties are reviewed periodically & action taken accordingly. Implementation of Safe fleet and on time closure of audit findings. Monitor vendor performance and escalate issues as required.
Posted 4 days ago
3.0 - 6.0 years
4 - 6 Lacs
hyderabad
Work from Office
What this job involves: To ensure that transport staff provides timely distribution of pickup & drop list is provided to the vendors. Ensure employee complaints are attended and actioned. Helpdesk management on 24*7 basis Ensure vendor manpower availability during login & logouts Ensure security arrangements for women employees during night hours as per compliance To ensure that transport staff & vendors staff tracks the timely & safe pickups and arrivals of employees & service providers. Ensure defined travel times are met. Ensure incident reports are circulated within 24 hrs. To act as a single point of contact for the designated facility for all transport escalations. To ensure all reports, checklist, statutory compliance is adhered at all times. To ensure accuracy of the data, analyze the transport costing and highlight the management accordingly. Ensure the team updates trip data in the tool as required. To ensure proper deductions and penalties are reviewed periodically & action taken accordingly. Implementation of Safe fleet and on time closure of audit findings. Monitor vendor performance and escalate issues as required.
Posted 4 days ago
8.0 - 13.0 years
10 - 16 Lacs
vijayawada, kakinada, kurnool
Work from Office
Role: Cluster Manager/ Warehouse Manager Function: Operations and Supply Chain Education background: Engineering / Agri Sciences Graduate / PG Location: Vijayawada, Nellore Kakinada, Rajamundry Kurnool, Shivamogga Key Purpose of the Role : Manage the warehouse operations at cluster level and provide direction and support to the warehouse teams while managing the operations effectively and efficiently from time and cost perspective What will Key Tasks be involved? Internal and external project kick-off with the Sales Lead Planning and implementation of delivery mechanism with other operations team members. Delivery/ Fulfilment planning on weekly/ monthly and quarterly basis. Responsibility of completing supply commitments Including alternates. Cost and margin control at project level comparison with budgets. Flag any deviations and escalate internally. Payables management for the project. Foster relationships with key stakeholders in consumer/ supplier organizations to promote business growth. Monitor delivery completion and settlement; provide necessary support for transaction completion.
Posted 4 days ago
7.0 - 10.0 years
3 - 8 Lacs
chennai, bengaluru, cochin
Work from Office
Role & responsibilities 1. Leading a team of 4-6 Collection Executives to maximize collections of Enrolled FBOs. 2. Ensuring that desired number of vehicles run daily to ensure monthly targets are met. 3. Optimizing the Routes & Sub-routes to ensure fair load & maximization of collections. 4. Creating monthly & daily plans to ensure that CEs 100% FBOs are met by the Collection Executives in a given month in order to maximize collections. 5. Review performance of CEs daily to understand why they could not achieve the numbers & guide them to improve plans & performance for the next day & balance of the month. 6. Attempting to convince all Not Interested FBOs either over phone call or field visit 7. Doing field visits regularly to understand on ground challenges, converting difficult to convince customers, maintaining relationship with Category A-B FBOs & coaching CE& Drivers to improve their performance & to cover for absenteeism. 8. Ensuring the Collection Executives get the Correct Phone Numbers (Of Not Reachable Phone Numbers) of FBOs by meeting the FBOs on field 9. Ensuring that Collection Executives call & get maximum confirmed order on the previous day of their visit. 10. Ensuring all Business Closed Data is removed from the system by taking appropriate approval Planning 1. Check the Total Number of Active FBO in your Depot / Territory and allocate the Active FBO Data to Collection Executives 2. For Eg. if there are 900 Active FBOs and 3 Collection Executive then make 3 Routes and Provide 300 Active FBOs data to each Collection Executive (25 Plus or 25 Minus Can be considered but beyond or below that number should not be allowed. In the above example the lowest data given to a CE should not be less than 275 and maximum data given to a CE should not be more than 325) 3. In each of the Route make Sub Routes (There should be around 5 Sub Routes is, the Minimum Data in a Sub Route should not be less than 60 and maximum should not exceed 80) so that every sub-route can be visited once a week & an additional day available to cover for absenteeism or other exigencies. 4. Make a month plan for each sub-route with details of which week the FBO will be visited. The plan can be changed during the month. 5. Provide a Print Out of Complete Active FBO Data of the Collection Executive in the beginning of the Month by making the complete month plan with dates mentioned 6. Make Day Plan for all the Collection Executives working in your team on a daily basis How to Make a Day Plan 1. Day Plan should be made for a Particular Sub Route which the CE is going to visit tomorrow. 2. Ask the CE to call the FBOs on the sub-route where he is going the next day to get maximum Confirmed orders 3. Priority should be given to ABC Category Data and then to DEF Category Data 4. Following FBO’s should be added in the Day Plan a. FBO’s who had disposed UCO on the same date in the previous month b. FBO’s who dispose UCO multiple times in a month, if any of those FBO’s collection fall in that date c. Confirm order received by making phone calls either by the Collection Planner or Collection Executive d. Incoming Phone Calls Received by FBO’s e. Collection List Received from BDE’s f. Not Reachable Phone Numbers of FBO’s g. Between 15-20 FBOs need to be scheduled for visits. Method to Provide Collection Plan to Collection Executives 1. Collection Plan should be sent to Collection Executives in the evening on their Whatsapp 2. Take Print Out of the Collection Plan in the evening and keep it in the Depot, which will help the Depot Executives to carry it while they are leaving for field Training & Direction 1. Training the Collection Executive – Classroom Training + Field Training 2. Ensure Collection Executive is working in 1 Sub Route in a Given Day (Collection Executive working in Multiple Routes in a given day, should be avoided) 3. Next Day Working Route should be informed to Collection Executive on the Previous Day Morning (Which Will enable Collection Executive to Make Tele Calls and Plan their Next Day) Daily Review with Collection Executives 1. Minimum15 Field Visits 2. 35 Phone Calls & Fixing Confirm Orders for the following day 3. Checking the CE has followed the Collection Plan 4. Check the CE has made the required number of Phone Calls & Field Calls and the same has been updated in BEE APP 5. Check the CE has got Phone Number and Concern Persons name of FBO’s whose number is not reachable 6. Ensuring the CE gets the ISCC Form and Agreement filled from all FBO’s who are disposing UCO (Ensuring the Depot Executive Maintains a Proper Filing of the same) 7. Ensuring the Collection Executive is Following the Collection SOP Preferred candidate profile : A successful Collections Manager for a HORECA company needs a blend of analytical, interpersonal, and technical skills to effectively manage receivables and optimize collection strategies. They should have a strong understanding of collections practices, laws, and regulations, along with excellent communication, negotiation, and problem-solving abilities. Experience in the HORECA sector or related fields is highly valued.
Posted 4 days ago
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