2783 Logistics Operations Jobs - Page 34

Graduates in Commerce/Management/ Business administration with good percentage of marks and tally knowledge. Job role is to go through the various Purchase orders from all the departments from customers and arranging to dispatch materials through delivery boys if within Bangalore or through transport/courier. doing billing in tally in must.

We seek a motivated MBA student preferred with strong analytical skills, basic supply chain knowledge, proficiency in MS Office, and a problem-solving mindset. The ideal candidate is a team player, eager to learn, and ready to contribute to improving supply and logistics processes. Primary Responsibilities 1.Supply Chain Coordination: Assist in monitoring and managing endto-end supply chain processes, ensuring timely deliveries. Vendor Management: Help in maintaining vendor relationships, coordinating orders, and following up on procurement. Logistics Planning: Collaborate with teams to plan and optimize transportation and distribution schedules. Documentation: Manage and update logistics documentation, invoices, and reports. Process Improvement: Contribute ideas to improve operational efficiency and reduce costs. Qualifications & Experience 1.Pursuing or recently completed an MBA in Operations Management. (Preferred) Strong analytical and organizational skills. Proficiency in MS Office (Excel, Word, PowerPoint). Basic understanding of supply chain/logistics operations. Effective communication and problem-solving skills. Ability to work collaboratively in a team environment Show more Show less

Job Title: Senior Sales Executive Freight Forwarding & Customs Clearance Location: Mulund West, Mumbai Company: Aaara Shipping Private Limited About Us: Aaara Shipping Pvt. Ltd. is a trusted name in logistics, specializing in freight forwarding, customs clearance, and end-to-end supply chain solutions. We are committed to delivering reliable, efficient, and customer-focused services across global trade routes. Job Description: We are looking for an experienced and motivated Senior Sales Executive with expertise in the freight forwarding, customs clearance, and logistics industry. The ideal candidate should be able to work independently, drive business growth, and build long-term client relationships. Key Responsibilities: Independently manage sales activities and client accounts. Generate new business opportunities in freight forwarding and customs clearance. Develop and maintain strong customer relationships. Prepare and present competitive sales proposals. Achieve sales targets and contribute to company growth. Keep up-to-date with market trends, competitors, and industry developments. Requirements: Minimum 2+ years of sales experience in freight forwarding and customs clearance industry. Strong knowledge of import/export procedures and documentation. Ability to work independently with minimal supervision. Familiarity with international shipping, customs, and logistics operations. Excellent communication and negotiation skills. Proven track record of achieving sales targets. What We Offer: Competitive salary and attractive incentives. Career growth opportunities within a dynamic logistics company. A supportive and professional work environment. ???? Interview Dates: 28th & 29th August, 2025 ???? Location: Mulund West, Mumbai ???? How to Apply / Contact: Interested candidates can share their CVs or get in touch for more details: Email: [HIDDEN TEXT] Contact: Shiv Shankar : +91 9768739450 Show more Show less

Logistics Manager Roles and Responsibilities: End-to-End Supply Chain Function Manage and coordinate end-to-end supply chain for products shipped from Fulfillment centers Logistics & Operations - Manage and own the shipment cycle and ensure time-and-cost effective logistics operations from India to overseas locations. Formalize Operating Procedures for export Shipments. Develop standard operating procedures and scheduling/shipping practices for efficiently carrying out logistics activities. Cost Optimization Negotiate air freight quotes with carriers. Identify opportunities for cost reduction, material flow improvement, and business development. Cost Updation Inform cost changes, shipment issues, supply concerns to respective personnel and team in a timely manner. Financial Reporting. Create and maintain detailed financial reporting on all export activities including order management, logistics and shipping. Regulatory and Compliance Procedures. Ensure that shipment department activities are conducted in accordance with local, state and federal customs laws of the countries being serviced by Distacart and its affiliate companies. Knowledge Base. Prepare a knowledge base for export regulation specific to each geography in terms of restrictions on category of products, quantity of products, max invoice values, taxations and customs duties, documentary compliances for shipment and various categories of the products etc. Formalizing Shipment Methods Designing, developing and editing the plans, programs, rules, regulations and methods of logistics that are carried out or followed in the specific section. Operational Performance. Analyse operational performance and resolve issues customs, compliance, regulatory issues specific to shipment zones/countries with other departments in consultation with our channel partners. 3PLs Management - Manage and own the distribution cycle for overseas 3PLs for Warehousing and last mile delivery. Also, monitor the performance of the network of logistics service providers, and carriers. Distribution Network Planning and Management - Find cost - effective network solutions for supply chain that can seamlessly integrate with the IT systems. Metrics Management - Actively analyze and report Supply Chain and Fulfilment metrics to drive efficiency and effectiveness improvements. Technology Function - Ensure proper EDI order processing, Returns, Refunds, Replacement, Credit, Invoice Creation; manage ERP integration and process automation. Required Skills and Qualifications Minimum 8 years hands-on working experience in e-commerce supply chain management primarily in overseas shipments and compliances. Good understanding of Supply Chain, Logistics, Distribution, Strategic Planning, and Process Improvisation. Computer savvy, ability to quickly learn IT systems; strong understanding of ERP. Excellent grip over Excel for analysing large data. Good communication and problem-solving skills Interested candidate please send their resume on this id hrjobsconsultancy2020@gmail.com & call for more details at 8700311618

Coordinate logistics operations (sales processes/orders/payments) Track progress of objectives Inventory Management Monitor SCM costs, budgets & resources Data Analysis (revenues/expenses/competition) Conduct regular audits MIS Reports Preparation Required Candidate profile Good communication skills Good analytical and problem-solving skills Excellent MS Office skills including MS Excel Innovative and always looking for continuous improvement Ability to multitask

Skill required: Digital Inside Sales - Inside Sales Designation: Service Delivery Ops Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do This position is responsible for driving product adoption, deliver high levels of business value, and cultivate deep customer relationships. This role will be responsible for all aspects of renewals, account management, adoption, customer success planning, and expansion sales. The role drives overall customer satisfaction including reporting and analytics of revenue impact tied to client success, client testimonials, and client references.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Provide support for lead/opportunity generation:conduct calls / send emails / connect via social media to generate leads, schedule first meetings for sales/pre-sales, conduct customer surveys, identify participants for events, and bring awareness of the product or offering on behalf of sales/marketing teams. What are we looking for Customer Relationship Management:Develop and maintain strong, long-lasting relationships with key stakeholders in your customer accounts.Onboarding and Training:Guide new customers through the onboarding process, ensuring they are set up for success and fully understand how to use our products.Churn Risk Identification:Monitor customer health scores and usage data to identify early signs of dissatisfaction or potential churn.Retention Strategies:Develop and implement targeted retention strategies to address customer pain points and improve satisfaction. Develop a trusted advisor relationship with customer stakeholders and executive sponsors to drive product adoption and ensure they are leveraging the solution to achieve full business value.Establish trusted relationships with customers, sustaining relationships through the full life cycle of the subscription ensuring their success.Act as an extension of the customer, being a proactive advocate within Vertex and the customer to accomplish defined objectives.Proactively grow the breadth and depth of strategic relationships within assigned customers.Help customers calculate and monetize business value by driving quarterly reporting with customers; measurBachelors DegreeFour (4) plus years of customer success, account management, or sales experience in SaaS or similar industry.Two (2) plus years in a customer service-oriented role required.Broad knowledge and experience in Sales and Marketing processes and systems.Experience with Sales and Marketing technology such as Salesforce, etc.Or equivalent combination of education and/or experience Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Treasury - Front Middle and Back Office Treasury Management Designation: Service Delivery Operations Team Lead Qualifications: BCom/MCom/Master of Business Administration Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Treasury What are we looking for The management of an enterprise s holdings, with the ultimate goal of managing the firm s liquidity and mitigating its operational, financial and reputational risk. Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification BCom,MCom,Master of Business Administration

Skill required: Employee Services - Employee Data Process Design Designation: Service Delivery Ops Specialist Qualifications: Any Graduation/Advance Diploma In Mechanical / Manufacturing Engineering Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsEmployee Services - More into query/case managementThe design of employee data processes to manage employment data, records and transactions using standard technologies and processes. What are we looking for HR AnalyticsHR Delivery StrategyHR Process DesignMicrosoft ExcelAdaptable and flexibleAbility to perform under pressureProblem-solving skillsAbility to establish strong client relationshipAbility to work well in a teamClient Communication Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation,Advance Diploma In Mechanical / Manufacturing Engineering

General Management like Store Attendance logistic Computer Knowledge Basically, manage the staff. Required Candidate profile Graduate 8-10 yrs exp in footwear industry as supervisor Factory Supervisor handle store & Logistic department

Skill required: Marketing Operations - Creative Design Designation: Delivery Operations Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Roles and Responsibilities:At least 9-10 years experience in the following field (level of experience requirements will vary by brand they interface with) Graphic Project Management experience will be an added advantage.Project managementWorked in international projects in the capacity of PMDrive execution of deliverables:planning and estimates, scope and requirements from implementation to deployment.Knowledge on Internet / Information technology:B2C & B2B portal environment experience should have been around 5 or more of the following:a.Reporting and Tracking Exposure to analyzing web traffic reports using different tracking toolsb. Understand the concept of digital marketing and knowledge about different forms of digital marketing solutions like websites, social mediaRoles and Responsibilities:At least 9-10 years experience in the following field (level of experience requirements will vary by brand they interface with) Graphic Project Management experience will be an added advantage.Project managementWorked in international projects in the capacity of PMDrive execution of deliverables:planning and estimates, scope and requirements from implementation to deployment.Knowledge on Internet / Information technology:B2C & B2B portal environment experience should have been around 5 or more of the following:a.Reporting and Tracking Exposure to analyzing web traffic reports using different tracking toolsb. Understand the concept of digital marketing and knowledge about different forms of digital marketing solutions like websites, social mediaRoles and Responsibilities:At least 9-10 years experience in the following field (level of experience requirements will vary by brand they interface with) Graphic Project Management experience will be an added advantage.Project managementWorked in international projects in the capacity of PMDrive execution of deliverables:planning and estimates, scope and requirements from implementation to deployment.Knowledge on Internet / Information technology:B2C & B2B portal environment experience should have been around 5 or more of the following:a.Reporting and Tracking Exposure to analyzing web traffic reports using different tracking toolsb. Understand the concept of digital marketing and knowledge about different forms of digital marketing solutions like websites, social media What are we looking for Roles and Responsibilities:At least 9-10 years experience in the following field (level of experience requirements will vary by brand they interface with) Graphic Project Management experience will be an added advantage.Project managementWorked in international projects in the capacity of PMDrive execution of deliverables:planning and estimates, scope and requirements from implementation to deployment.Knowledge on Internet / Information technology:B2C & B2B portal environment experience should have been around 5 or more of the following:a.Reporting and Tracking Exposure to analyzing web traffic reports using different tracking toolsb. Understand the concept of digital marketing and knowledge about different forms of digital marketing solutions like websites, social mediaRoles and Responsibilities:At least 9-10 years experience in the following field (level of experience requirements will vary by brand they interface with) Graphic Project Management experience will be an added advantage.Project managementWorked in international projects in the capacity of PMDrive execution of deliverables:planning and estimates, scope and requirements from implementation to deployment.Knowledge on Internet / Information technology:B2C & B2B portal environment experience should have been around 5 or more of the following:a.Reporting and Tracking Exposure to analyzing web traffic reports using different tracking toolsb. Understand the concept of digital marketing and knowledge about different forms of digital marketing solutions like websites, social media Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Shift Controller- LTL Supply Chain HUB Operations Work location is Nana Chiloda CTC offered upto 5lacs Role & responsibilities Overall responsibility for planning and execution of entire Air & Surface Operations of Gujarat Region & implementation of Operations SOPs; Time Management to work with multiple branches and managers across the region, driving many miles to coordinate Branch/Franchisee visits and reviews; Improve regional processes, policies, and practices so as to achieve company's goals and ensure regional branch/franchise adhere to company-wide laid down rules and guidelines; Coordinate, monitor, and manage various Franchisees/branches /hubs within region; Assist in the recruitment of staff, establish work schedules for staff being put in place and evaluate staff performance at the end of a given period; Maintain work Discipline; Responsible for all aspects of Operational financial oversight for the region. Preferred candidate profile Graduate with MS Excel experience ( Basic Operations , Lookups, Filter, Pivot Table, Dashboard, Charts)

ore Operational Skills Strong knowledge of first-mile, mid-mile, and last-mile logistics Expertise in hub/warehouse management Route planning & load optimization SLA/TAT adherence & performance monitoring Process compliance & quality assurance Leadership & People Management Team handling across multiple hubs/zones Training, motivating & retaining staff Conflict resolution & escalation handling Vendor & partner management Analytical & Technical Skills Data-driven decision making Proficiency in Excel / Google Sheets / MIS reporting Understanding of logistics tech platforms & dashboards Problem-solving & cost optimization Business & Strategic Skills Stakeholder management (clients, partners, fleet owners) Budget & cost control for zonal operations Business continuity & scalability planning Driving KPIs NDR, RTO, utilization, cost per package Soft Skills Excellent communication & interpersonal skills Adaptability in fast-paced environments Strong leadership presence Ability to work under pressure & deadlines

Job Description:- Operations Executive Roles & Responsibilities Manage vehicles, delivery challans, and E-way bills. Coordinate with packers, supervisors, and internal departments. Maintain an up-to-date database of logistics options for regularly used routes. Resolve issues related to transportation or vendors. Collaborate with other departments on cost management and vendor invoices. Maintain MIS reports (including stock reports, documents, PODs, and vehicles). Review all operational activities on a daily and monthly basis to identify and eliminate risks or losses to the company. Prepare monthly profit & loss statements for vehicles. Conduct surveys, estimate movement costs, track actual costs, and manage end-to-end move operations including pre-alerts and document couriers. Handle packing operations and project sites. Proactively follow up for surveys and align teams for major customers. Supervise and coordinate the activities of workers engaged in receiving, transporting, stacking, order filling, shipping, and record/data maintenance. Key Skills: Must be graduate Should have experience of atleast 3 years into packers-movers industry Good Communication skills Salary upto 4 LPA Job Location:- Mumbai/ Pune/ Kolkata/ Hyderabad/ Ahmedabad Interested Candidates share their Cv at jobs2@omlogistics.co.in

Roles and Responsibilities Manage inventory levels, stock management, and outbound logistics operations. Oversee warehouse operations, including receiving, storing, and dispatching goods. Coordinate transportation activities to ensure timely delivery of products. Plan and schedule dispatches to meet customer demands. Monitor SCM (Supply Chain Management) systems for efficient supply chain operations. Desired Candidate Profile 2-4 years of experience in automobile industry or related field. Diploma or B.Tech/B.E. degree from a recognized institution. Strong knowledge of SCM Operations, Logistics Operations, Supply Chain Operations, Warehouse Operations, Transport Operations, Inventory Control, Stock Management, Outbound Logistics, Dispatch Scheduling, Logistics Coordination, and Dispatch Planning.

Job Opening: Warehouse Executive / Supervisor Location: Mauje Wadu Khurd, Tal- Haveli, Pune Salary: 20,000/- per month + PF Requirements: Experience in handling warehousing operations Prior experience in team handling Candidates must be from Pune location Preference for candidates with automobile warehousing experience E-commerce warehouse experience will not be considered Responsibilities: Oversee day-to-day warehouse operations Manage and guide warehouse team members Ensure timely receipt, storage, and dispatch of goods Maintain inventory accuracy and operational efficiency Interested candidates can share their resume at uma.das@tvsscs.com

About The Role Skill required: Employee Services - Workday Talent Management Designation: Delivery Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsEmployee Services - More into query/case managementDesign, develop, implement and manage business solutions within Workday s HCM Tracking Library focusing on the talent and performance management data and aspects of an organization. What are we looking for? Problem-solving skillsAbility to perform under pressureDetail orientationAbility to establish strong client relationshipResults orientationLOA EXPERTISE Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Skill required: Employee Services - Workday Talent Management Designation: Delivery Operations Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsEmployee Services - More into query/case managementDesign, develop, implement and manage business solutions within Workday s HCM Tracking Library focusing on the talent and performance management data and aspects of an organization. What are we looking for? Ability to perform under pressureDetail orientationProblem-solving skillsAbility to establish strong client relationshipResults orientationLOA EXPERTISE Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Skill required: Record to Report- Tax - Tax Process Design Designation: Delivery Operations Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? "You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits. Posting direct tax and indirect tax and GST s and returnsDesign and implement processes for direct Tax/income tax. Includes direct tax/income tax planning, income tax accounting, income tax compliance and income tax audit." What are we looking for? "Key Responsibilities:Audit support Supporting the existing audit team during peak period Jan to JunEnsuring audit queries are responded / co-ordinated in a timely mannerCollaborate with different levels of management and business process owners to ensure key controls are identified, embedded, tested, and operating effectively.Participate in system and project implementations with Internal Control implications.Monitor and advise process owners on action plans for remediation of deficient controls in a timely manner.Monitor the effectiveness of control execution on a regular basis in the internal control tool and takes corrective actions when applicable.Perform root cause analysis and design efficient and effective remediation plans.Ensure timely resolution of audit findings by working closely with process/control owners.Contribute to the preparation of periodic reporting to key stakeholders, including senior management.Identify opportunities to increase efficiency and continuously improve the existing internal control framework.Develop and maintain strong relationships with the Head of Finance, Business Process, Control Owners, and Head of Group Accounting to determine key risk areas needing proceBachelors degree in finance, Accounting, or a related field.Proven experience in internal controls, audit, or a related role.Excellent analytical and problem-solving skills.Strong communication and interpersonal skills.Ability to work collaboratively with various stakeholders.Proficiency in Microsoft Office Suite & power BI." Roles and Responsibilities: "In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts" Qualification Any Graduation

About The Role Skill required: Omnichannel - Customer Service Designation: Service Delivery Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in written & verbal communication. Good call handling skills.Customer service refers to the assistance and support provided by a business or organization to its employes.It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for? Team Lead ExperienceTeam Leadership Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Skill required: Omnichannel - Customer Communications Designation: Delivery Operations Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in person touchpoints. Customer communications can happen over the phone, via text, over chat, or face to face. What are we looking for? Ability to establish strong client relationshipStrong analytical skillsAbility to handle disputesAbility to perform under pressureAdaptable and flexible Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Skill required: Finance & Accounting - Accounting & Financial Reporting Standards Designation: Service Delivery Operations Team Lead Qualifications: Chartered Accountant Years of Experience: 7 to 11 years Language - Ability: English(International) - Expert What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. Candidate will be closely working with senior Finance Business Partners at client end.General Accounting practicesA set of international accounting standards stating how particular types of transactions and other events should be reported in financial statements. What are we looking for? Client ManagementStrong analytical skillsThought leadershipCollaboration and interpersonal skillsNumerical abilityAbility to manage multiple stakeholdersExpert in Balance Sheet Reconciliations, Revenue Accounting and US GAAPCA/CPA CertificationHotel Industry Experience Certifications: CPA - Certified Public Accountant Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Chartered Accountant

About The Role Skill required: Talent Development - Learning Delivery Operations Designation: Learning Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsPlanning and event managementResponsible for implementing projects and tailored training sessions and programs. This position establishes and maintains client relationships and provides ongoing support for all associated stakeholders at the session level. This role works mostly independently and relies on established guidelines and practices to identify, assess, and resolve problems within their projects. Broad activities that are part of this role include Learning Event Planning and Delivery Support, Relationship Management, Financial Management and Materials Management. Talent Development processEnsure successful delivery of learning solutions and review their effectiveness and applicability.EducationAny graduate and above Work ExperienceMinimum 2 years of training experienceMinimum of 1 year of experience of client relationship managementMinimum of 1 year of experience of scope management4 - 6 years business experience with similar background What are we looking for? Detail orientationWritten and verbal communicationProject management skills (Planning & Organizing)Working independently, accountable for deadlines, able to escalate if necessary Comfortable with ambiguity, able to provide advice and guidance when direction is not well definedConfidence/assured working with client leadership and delivering difficult messages Ability to prioritize conflicting requirementsAbility to gather, analyze and formulate conclusions on dataPeople management skills (Coaching, listening, giving direction)Cost estimating and financial analysisStrong written and verbal communication skillsEnglish language proficiency requiredMulti-cultural awarenessEvent planning experienceInitiative and bias for action Critical thinking / problem solving skillsConflict resolution, facilitation, negotiationGood time management skillsCritical ThinkingProblem ManagementPro-actively escalate potential serious / high-level issues to Global Scheduling Lead.Take the lead in supporting scheduling team daily activities, providing coaching where appropriate and ensuring that all client scheduling roles are covered.Challenge established practice and processes to raise scheduling / cost issues with BI /OL Capabilities.Assist with developing and documenting cross region scheduling processes.Communicate LMS and other Scheduling tool issues or potential enhancements to Global Scheduling Lead.Provide input to budget and manage costs to operate within budget guidelines. Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shiftsWork with BI/ BP to prepare demand plan by collating training requests and working with country stakeholders, BPs.Work with BI to understand training needs and collect demand from the stakeholders and build out quarterly detailed demand plan.Facilitate Train-the-Trainer (TTT) and Train-the-Backbone (TB) sessions to upskill facilitators, equipping them with the necessary knowledge and tools to effectively deliver workshops.Collaborate with the scheduling team to ensure that all session details, including session loading, enrollment, and attendance marking, were accurately updated in the Learning Management System (LMS).Collaborate with Business Partner and Stakeholders to retrieve session nominations.Manage session fill rate and handle ad hoc requests, collaborate with regional business partner, and take appropriate actions within cancellation window.Coordinate communication between facilitators and session requestors as necessary to ensure clear expectations are established regarding training delivery.Regular meetings with Business Partners (BP) along senior DSM Lead to review the demand file and ensure alignment with session objectives and timelines.Collaborate with the scheduling team/host to assess the final session scores and then present them to the client for their evaluation and feedback.Conduct analysis of sessions with low scores, develop triage decks, and formulate action plans to address identified issues to improve future sessions.Collaborate with the Analytics team to communicate client requirements and provide necessary explanations to generate customized reports.Manage the scheduling of stakeholder or client meetings to evaluate the progress of their sessions.Work with Delivery teams / BI / DSM to maintain accurate course, instructor, and facility information.Act as first point of contact for escalation of client and operational issues for assigned region. Qualification Any Graduation

About The Role Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Service Delivery Operations Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.The Service Delivery Specialist is responsible for daily supervision of teams engaging with customers, recommending products, and generating additional revenue through new sales, up-selling and cross-selling that enhance the customer experience and drive sales according to the scope of work and service level requirements. It can also be a team that collects and recovers customer receivables and debt. They manage the workload of the team, may make work assignments, and have responsibility for developing team members. This job also operates as a subject matter expert and may be the escalation point for issue resolution and customer escalations. Platform and software contact centers use to provide customer support. The quality and capabilities of the technology have a significant impact on both customer and agent experience, as well as contact center performance. The job manages effective internal/external client relationships within a defined area of responsibility. This job also exercises consistent judgment and discretion with work directly related to management policies and the general operations of the business. What are we looking for? Interpret day-to-day business objectives and prepare/execute operational practices/work programs. Ensure proper execution of processes by team Review all incoming work for clarity, provide clear work directions, e.g., receive requests for assistance from the field, determine level of assistance required and respond appropriately May perform data entry or other client related tasks in various systems, as required Demonstrate expert knowledge of processes and related systems to effectively perform responsibilities May make decisions about the day-to-day operation of the group, including management of work assignments and information between shifts as well as approach regarding workload, equipment, staffing, and scheduling. Includes adjusting work hours as necessary to meet deadlines, e.g., overtime, evening and weekend hours Manage workloads to ensure even distribution of responsibilities and provide development opportunities, when available, with assistance from supervisor or workforce planner May perform and/or ensure completion of quality review check on outgoing work (e.g., proof data entry, correspondence, and other tasks) within immediate team to ensure quality, accuracy, and consistency Identify and assist with development of support materials for team use, e.g., training manuals, job aids, and views in databases Prepare and analyze complex reports/information and formulate conclusions Ensure that all of the client responsibilities occur in accordance with the statement of work and service level agreement with client(s) Act as subject matter expert for team members, peers and/or clients as assigned May act as a point of contact for senior client representativesAnticipate, identify, and assess complex issues/problems. Develop and implement a corresponding plan of action to bring the situation to resolution. Communicate changes to supervisor and assist other team leads with resolutions, as needed Identify, document, and review opportunities for team improvement in procedures/processes/standards to gain cost-effectiveness and efficiency; execute implementation of improvements Required to direct work within clear budget guidelines Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Skill required: Sourcing & Procurement - Sourcing and Procurement Strategy Designation: Delivery Lead Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years What would you do? Go beyond processing purchase orders at lower costs to help clients reap savings and value from the billions they spend on the goods and services that run their day-to-day business operations. You will be working as a part of Procurement management team which uses a systematic approach for buying all the goods and services needed for a company to stay sustainable. They are involved in the identification of need, finding and qualifying the suppliers, requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results.Develop strategies to transform the S&P function that lead to the implementation of differentiated and competitive S&P capabilities, processes, technologies and organizations. What are we looking for? Manage Delivery Operations in Procurement and SourcingSLA cGreenPeople managementcontineous ImprovementCRMCertification in Procurement and Sourcing MBA in Procurement and Sourcing Roles and Responsibilities: In this role you are required to identify and assess complex problems for area of responsibility The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors Requires adherence to strategic direction set by senior management when establishing near-term goals Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach Some latitude in decision-making in involved you will act independently to determine methods and procedures on new assignments Decisions individual at this role makes have a major day to day impact on area of responsibility The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Skill required: Finance & Accounting - Budgeting and Forecasting Designation: Service Delivery Operations Team Lead Qualifications: Chartered Accountant Years of Experience: 7 to 11 years Language - Ability: English(International) - Expert What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. Candidate will be closely working with senior Finance Business Partners at client end.General Accounting practicesA two-step process for determining and detailing an organization s long and short term financial goals. What are we looking for? Accounting Journal EntriesFinancial AnalysisClient ManagementStrong analytical skillsWritten and verbal communicationCorporate planning & strategic planningCollaboration and interpersonal skillsProcess-orientationCA/CPA certificationBudgeting and ForecastingCommunicationAnalytical ThinkingHotel Industry Experience Certifications: CPA - Certified Public Accountant Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Chartered Accountant