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5.0 - 8.0 years
6 - 10 Lacs
gurugram
Work from Office
About The Role Skill required: Order to Cash - Collections Processing Designation: Service Delivery Operations Senior Analyst Qualifications: BCom Years of Experience: 5 to 8 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.Manage OTC collection/disputes such as debt collection, reporting on aged debt, dunning process, bad debt provisioning etc. Perform Cash Reconciliations and follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, ensure compliance to internal controls, standards, and regulations (Restricted countries). What are we looking for? In this role, you need to analyze and solve increasingly complex problemsYour day to day interactions is with peers within AccentureYou are likely to have some interaction with clients and/or Accenture managementYou will be given minimal instruction on daily work/tasks and a moderate level of instructions on new assignmentsYou will need to consistently seek and provide meaningful and actionable feedback in all interactionsYou will be expected to be constantly on the lookout for ways to enhance value for your respective stakeholders/clientsDecisions that are made by you will impact your work and may impact the work of othersYou would be an individual contributor and/or oversee a small work effort and/or team.Finance ProcessesAbility to handle disputesAbility to meet deadlines Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification BCom
Posted 1 week ago
5.0 - 8.0 years
8 - 12 Lacs
mumbai
Work from Office
About The Role Skill required: Employee Services - Employee Data Process Design Designation: Delivery Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsEmployee Services - More into query/case managementThe design of employee data processes to manage employment data, records and transactions using standard technologies and processes. What are we looking for? Ability to manage multiple stakeholdersAbility to establish strong client relationshipResults orientationThought leadershipCollaboration and interpersonal skills Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 1 week ago
1.0 - 3.0 years
4 - 8 Lacs
jaipur
Work from Office
About The Role Skill required: Procure to Pay - Accounts Payable Processing Designation: Service Delivery Operations Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.boosting vendor compliance, cutting savings erosion, improving discount capture using preferred suppliers, and in confirming pricing and terms prior to payment. Responsible for accounting of goods and services, through requisitioning, purchasing and receiving. Also look after order sequence of procurement and financial process end to end. The Accounts Payable Processing team focuses on designing, implementing, managing and supporting accounts payable activities by applying the relevant processes, policies and applications. The team is responsible for timely and accurate billing and processing of invoices, managing purchase and non-purchase orders and two-way and three-way matching of invoices.Design, implement, manage and support accounts payable activities for an organization by applying the relevant processes, policies and applications. What are we looking for? In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your team and direct supervisor You will be provided detailed to a moderate level of instruction on daily work tasks and detailed instruction on new assignments and the decisions that you make that would impact your work You will need to be well versed with basic statistics and terms involved in the day to day business and use it while discussing with stakeholders You will be required to help in the overall team s workload by managing your deliverables and help the team when required You will be an individual contributor as a part of a team, with a predetermined focused scope of work. Please note this role may require you to work in rotational shifts.Collections Operations Invoice Processing Operations Finance Processes Ability to handle disputes Ability to manage multiple stakeholders Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 1 week ago
3.0 - 5.0 years
5 - 9 Lacs
jaipur
Work from Office
About The Role Skill required: Procure to Pay - Accounts Payable Processing Designation: Service Delivery Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.boosting vendor compliance, cutting savings erosion, improving discount capture using preferred suppliers, and in confirming pricing and terms prior to payment. Responsible for accounting of goods and services, through requisitioning, purchasing and receiving. Also look after order sequence of procurement and financial process end to end. The Accounts Payable Processing team focuses on designing, implementing, managing and supporting accounts payable activities by applying the relevant processes, policies and applications. The team is responsible for timely and accurate billing and processing of invoices, managing purchase and non-purchase orders and two-way and three-way matching of invoices.Design, implement, manage and support accounts payable activities for an organization by applying the relevant processes, policies and applications. What are we looking for? In this role, you are required to analyze and solve lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors You may have limited exposure with clients and/or Accenture management You will be given moderate level instructions on daily work tasks and detailed instructions on new assignments You will need to be well versed with basic statistics and terms involved in the day to day business and use it while discussing with stakeholders You will be expected to constantly be on the lookout for ways to enhance value for your respective stakeholders/clients The decisions you make impact your work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work. Please note this role may require you to work in rotational shifts.Order to Cash Processing Payment Processing Operations Ability to handle disputes Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 1 week ago
5.0 - 8.0 years
6 - 10 Lacs
gurugram
Work from Office
About The Role Skill required: Record To Report - Account Reconciliations Designation: Service Delivery Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits.A type of general ledger account which contains a summary of sub-ledger accounts. Because the reconciliation account only provides a summary, no transactions are directly posted to the account. What are we looking for? In this role, you need to analyze and solve increasingly complex problems Your day to day interactions is with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instructions on new assignments You will need to consistently seek and provide meaningful and actionable feedback in all interactions You will be expected to be constantly on the lookout for ways to enhance value for your respective stakeholders/clients Decisions that are made by you will impact your work and may impact the work of others You would be an individual contributor and/or oversee a small work effort and/or team. Please note this role may require you to work in rotational shifts.Order to Cash Processing Reporting and Analytics Journal Entry Processing Ability to meet deadlines Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 1 week ago
10.0 - 14.0 years
8 - 12 Lacs
gurugram
Work from Office
About The Role Skill required: Record To Report - Account Management Designation: Delivery Operations Associate Manager Qualifications: BCom Years of Experience: 10 to 14 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits.Implement client account plans through relationship development and opportunity pursuits that builds deeper client relationships. Includes monitoring existing services to identify opportunities that provide additional and innovative value to the client.Airline Background What are we looking for? Strong Verbal Communication SkillsStrong understanding of record to report processStrong Understanding of reconciliations processStrong Written CommunicationGood understanding of MS OfficeProblem Solving attitudeTeam managementAnalytical skillClient and other stakeholder managementLogical reasoning and thought processProcess transition experienceManagement of SLA and KPIsProcess control and complianceProcess transformationReady to work in night shiftsUnderstanding of RPAsKnowledge of RTR toolsKnowledge of current technologies in RTR domain Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification BCom
Posted 1 week ago
0.0 - 1.0 years
3 - 5 Lacs
navi mumbai
Work from Office
About The Role Skill required: Supply Chain - Warranty Management Designation: Warehouse Operations New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? Manage planning, procurement, distribution and aftermarket service supply chain operations, helping clients realize $5 for every $1 spent on our servicesYou will be a part of Supply Chain Management team where in you will be accountable to manage the Supply Chain and provide insights which will help in increasing efficiency by doing away with waste and facilitating greater profits. It also involves management of the flow of goods and services and including all processes that transform raw materials into final products.Define warranty offerings; run outsourced after-sales warranty support and entitlement programs; evaluate customer feedback and planned versus actual costs of warranty coverage; use warranty data analytics to reduce cost and improve product quality; increase recoveries from suppliers and design and deploy warranty solutions. What are we looking for? You will be a part of Supply Chain Management team where in you will be accountable to manage the Supply Chain and provide insights which will help in increasing efficiency by doing away with waste and facilitating greater profits. It also involves management of the flow of goods and services and including all processes that transform raw materials into final products.You will be a part of Supply Chain Management team where in you will be accountable to manage the Supply Chain and provide insights which will help in increasing efficiency by doing away with waste and facilitating greater profits. It also involves management of the flow of goods and services and including all processes that transform raw materials into final products. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 1 week ago
7.0 - 11.0 years
8 - 12 Lacs
bengaluru
Work from Office
About The Role Skill required: Retirement Solutions - Data Entry Services Designation: Delivery Operations Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the bestProcess of inputting, updating, or managing information in various digital formats. This includes tasks such as typing data into spreadsheets or databases, verifying accuracy, and ensuring that information is organized and accessible. Data entry services are often outsourced to specialized providers for efficiency and accuracy in handling large volumes of data. What are we looking for? Strong mathematical and analytical skills with a high attention to detail.Proficiency in Microsoft Excel, including use of advanced formulas (e.g., VLOOKUP, IF statements, pivot tables).Ability to follow detailed instructions and work within defined procedures.Strong organizational and time management skills.Experience working with the Omni recordkeeping system or similar platforms.Familiarity with defined contribution plan structures (e.g., 401(k), 403(b)).Understanding of QDRO processes and terminology (though legal interpretation is not required).Experience in a high-volume, deadline-driven environment.Execute QDRO-related asset splits in the recordkeeping system based on pre-reviewed and approved instructions.Perform accurate calculations to divide participant accounts in accordance with provided specifications.Enter and verify transactions in the system, ensuring data integrity and compliance with plan rules.Coordinate with internal teams to confirm transaction completion and resolve any processing issues.Maintain detailed records of all processed transactions for audit and compliance purposes.Assist with quality control checks and reconciliation of QDRO-related activity.Follow established procedures and contribute to process improvements where applicable. Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 1 week ago
1.0 - 2.0 years
4 - 8 Lacs
mumbai, gurugram
Work from Office
Plan and co-ordinate the incoming goods, GRN, Put away, storage and dispatch of items in a timely and efficient manner to achieve your team objectives and Key Performance Indicators (KPIs), as determined by the Warehouse Manager. Achieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching and assuring quality of goods Measure and report the effectiveness of warehousing activities and employees performance Organize and maintain inventory Perform cycle count and regular inventory audit with Manager. Ensure shipments and inventory transactions accuracy. Keeping track all shipments RTS, IN transit and RTO Maintain items record, document necessary information and utilize reports to project warehouse status Identify areas of improvement and establish innovative or adjust existing work procedures and practices Confer and coordinate activities with other departments Working closely with the department to ensure adequate stock levels. Any other reasonable duties which may be required by management from time to time.
Posted 1 week ago
10.0 - 12.0 years
14 - 18 Lacs
mumbai
Work from Office
Strategic Planning and Execution :Develop and implement fleet management strategies aligned with business objectives, including vehicle acquisition, replacement, and disposal. Build strategic partnership with OEMs, develop basic infrastructure or stations for preventive and operational level maintenance, tyre management, spare, lubricants just in time to improve uptime.Budget Management:Manage the fleet budget, including vehicle costs, maintenance, fuel, and other related expenses. Maintenance and Repair: Develop and implement maintenance programs to ensure vehicles are in optimal condition, minimizing downtime and costs.Technology Implementation:Evaluate and implement new technologies to improve fleet efficiency, such as telematics, GPS tracking, and electronic logging devices (ELDs).Cost Reduction:Identify and implement cost-saving measures across all areas of fleet operations. Performance Measurement: Track and analyze key performance indicators (KPIs) to identify areas for improvement and ensure optimal fleet performanceRole future Scope - Company owned 3000 LNG and EV 40-ton payload capacity trucks.
Posted 1 week ago
8.0 - 13.0 years
10 - 12 Lacs
singapore, chennai, coimbatore
Work from Office
Warehouse Assistant Salary S$ 1200+ Overtime OT per hour S$ 7 Accommodation provided by the company Weekly 1 day leave food own Any degree with RMI Date of birth 1990 to 1997 Without qualification 1993, 94, 95,97 Immediate departure Interested visit our office directly with original passport Address : Swagatham Resource Management India Private limited No: 14 First floor, Sarathy Nagar 1st main road, Velachery, Chennai - 600 042 Time : 9am to 5pm [ Monday to Saturday ] Contact # Sabitha HR # 7418027300 / Swetha # 7305457998 / Velmurugan 8428366828/ Sowmiya # 7845228682 [ Call time 9am to 6pm ]
Posted 1 week ago
3.0 - 4.0 years
4 - 7 Lacs
mumbai
Work from Office
Monitor and resolve first mile escalations related to pickup delays, failed handovers, or courier misrouting. Act as a point of contact between sellers, courier partners, and internal teams for operational issues. Track daily pickup adherence, ensure shipment readiness from seller end, and escalate non-compliance cases. Coordinate with the category/brand team and logistics partners to ensure timely and smooth pickup operations. Contribute to continuous improvement initiatives by identifying process gaps and recommending optimizations.
Posted 1 week ago
3.0 - 8.0 years
2 - 3 Lacs
hyderabad
Work from Office
Logistics mgmt Dispatch Warehouse Operations Inventory Control Warehouse maintenance Outbound Logistics Inbound Logistics Warehouse Management Stock Taking Logistics Operations Inventory control/MS Office Word
Posted 1 week ago
1.0 - 2.0 years
1 - 5 Lacs
mumbai
Work from Office
1. Escalation Handling Address and resolve escalated return issues from sellers related to damage, wrong return etc. Analyse the root cause of issues and propose corrective actions to prevent recurrence. Deal with logistics partners and manage disputes for marketplace seller Candidate should be able to identify and control fraudulent activities in the network. 2. Seller Communication Serve as the primary point of contact for escalated seller concerns via email and calls. Provide clear, empathetic, and professional communication to sellers regarding resolution steps and timelines. 3. Collaboration with Internal Teams Coordinate with cross-functional teams such as logistics, finance, warehouse, brand management and technology to resolve seller concerns effectively. Escalate critical or unresolved issues to higher management with detailed reports. 4. Process Improvement Identify recurring problems and recommend process enhancements to improve the overall seller experience. Contribute to the creation and revision of SOPs for escalation handling. 5. Compliance and Reporting Ensure adherence to company policies and guidelines while addressing seller issues. Maintain accurate records of escalations, resolutions, and trends. Generate reports to monitor key metrics and escalate insights to management. 6. Proactive Issue Resolution Monitor seller feedback and proactively address potential escalations before they occur. Educate sellers on policies, procedures, and best practices to minimize escalations.
Posted 1 week ago
6.0 - 8.0 years
7 - 11 Lacs
mumbai, new delhi
Work from Office
Develop pricing strategies to maximize profitability while remaining competitive in the freight forwarding industry. Analyse market trends, competitor pricing, and customer requirements to adjust pricing structures accordingly. Collaborate with sales, operations, and teams to ensure alignment of pricing strategies with overall business goals. Prepare and present pricing proposals to prospective clients, taking into account factors such as volume, distance, mode of transportation, and service level. Negotiate pricing agreements with customers and carriers to secure mutually beneficial contracts. Maintain pricing databases and documentation, ensuring accuracy and compliance with company policies and regulations. Stay updated on industry trends, regulatory changes, and technological advancements that may impact pricing strategies and freight forwarding operations. Provide training and guidance to sales and customer service teams on pricing policies, procedures, and best practices. Collaborate with cross-functional teams on special projects and initiatives related to pricing optimization and revenue management.
Posted 1 week ago
1.0 - 4.0 years
4 - 8 Lacs
mumbai
Work from Office
Assisting with the drafting and implementation of effective policies and processes regarding fleet operations. Efficient utilization of EV vehicles and route planning. Real-time vehicle location tracking. Vehicle performance monitoring, record keeping, and improvement and ensure UPTIME Performance of all vehicles within EV Fleet. Ensuring that a fleet of vehicles is operating in accordance with legislation and regulations Communicating with Insurance agencies in case of damages and claims Managing strict vehicle maintenance and servicing schedules to minimize downtime. Collaborate with human resources and marketing to add quality employees, EV Operators(Drivers) and contracted drivers to the fleet. Monitoring Driver behaviour and taking disciplinary action where necessary. Maintaining accurate and detailed records of vehicle inspections and services. Monitoring fleet costs and ensuring that they remain within budget. Project management & proto-validation for various Truck/Bus application and attainment of KPIs Evaluation of OE diagnostic data, derivation of useful insights and implementing across vehicle fleet types On-vehicle validation of implemented diagnostic content and creation of test reports Creation of guided troubleshooting and system description documentation using OEM references and Field experience for all the eV Fleet. Continuous learning and self-development on new EV technology and Vehicle functions
Posted 1 week ago
5.0 - 6.0 years
7 - 11 Lacs
mumbai
Work from Office
Oversee the daily operations of the Quick Commerce hubs across PAN India, ensuring efficient order processing, packing, and dispatch. Manage and optimize the delivery fleet and personnel to achieve target delivery times and customer satisfaction. Monitor and manage inventory levels, ensuring accuracy and minimizing stockouts and wastage. Implement and enforce standard operating procedures (SOPs) to streamline operations and ensure consistency. Analyse operational data and performance metrics to identify areas for improvement and implement solutions. Manage and resolve any customer complaints or delivery issues promptly and effectively. Train, supervise, and mentor internal team, delivery personnel and other operational staff. Coordinate with other departments such as customer service, business, and technology to ensure smooth operations. Ensure compliance with all safety regulations and company policies. Prepare and present regular operational reports to senior management.
Posted 1 week ago
1.0 - 2.0 years
2 - 4 Lacs
mumbai
Work from Office
Handling day to day operations and interacting with different teams, Marketplace vendors, warehouses, finance & Brand/Brand management. Monitor dispatch to deliver TAT and prepare the action plan for further improvements. Conduct weekly performance meetings with logistic partners/warehouses to provide feedback. Proactive actions are based on data analysis. Identify the stuck shipments and provide TAT for tail shipments. Inventory Management. Resolve brand escalations & provide closure. Monitoring daily performance of warehouses. Ensure adherence to company policies and guidelines while addressing seller issues. Maintain accurate records of escalations, resolutions, and trends. Generate reports to monitor key metrics and escalate insights to management.
Posted 1 week ago
4.0 - 5.0 years
2 - 6 Lacs
bengaluru
Work from Office
To oversee all commercial vehicles, drivers, and related assets, including their operations, conditions, external and internal policy compliance, and overall performance. To handle airport operations in an efficient way. To handle and manage fleet operations in the south region.
Posted 1 week ago
5.0 - 7.0 years
4 - 5 Lacs
chennai
Work from Office
We are seeking a proactive and detail-oriented Team Supervisor to oversee daily back-office operations in shipping agency functions. This role is vital in ensuring accurate execution of booking, export and import processes while maintaining high-quality customer support. The supervisor will drive team productivity, ensure SOP compliance, and support service delivery excellence in line with shipping carrier expectations. Key Responsibilities: 1. Task Allocation & Process Oversight Distribute daily operational tasks related to booking, export, and import functions among team members. Monitor task progress to ensure deadlines and SLA commitments are consistently met. Escalate issues or exceptions promptly to ensure smooth resolution. Ensure all tasks are completed in compliance with SOPs, carrier-specific instructions, and documentation standards. 2. Customer Support Oversight Supervise the handling of customer inquiries related to cargo shipments, ensuring timely, professional, and accurate responses. Ensure accurate communication of shipment details and documentation updates to customers in accordance with process guidelines Oversee and ensure proper follow-up on open queries, exceptions, or escalations. 3. Team Support & Coordination Provide operational guidance to team members on SOPs and shipping agency processes. Coordinate with internal departments and overseas offices to resolve queries and process issues. Report team performance, identify delays or bottlenecks, and assist Team Leaders with continuous improvement plans. Required Qualifications: Education: Bachelors degree (preferably in Shipping, Logistics, or related discipline). Experience: 5+ years of experience in shipping agency operations with exposure to booking, export and import processes. Location: Gateway Office Parks, Perungalathur, Chennai Shift: Open to working in shifts aligned with international time zones, five days per week. Skills: Strong understanding of container shipping workflows and trade documentation. Good communication, leadership, and reporting abilities. Proficiency in formal and business email writing. Perks and Benefits: Competitive salary package Health and wellness benefits Structured training and upskilling programs Exposure to global shipping systems and operations
Posted 1 week ago
5.0 - 6.0 years
1 - 5 Lacs
mumbai
Work from Office
Warehouse Job Description Brand Warehouse to E-Com Warehouse Supplies Generation of Sales Order in ERP Maintain Fill Rate Coordination with the E-Com Warehouse Team Timely Supply as per the assigned Appointment Handling Logistics as per the order allocation Experience in understanding E-com business and handling ERP software Inward Operation of Warehouse 1. Adhere to all the Inward process of warehouse Quality Check Following Legal Compliances Knowledge of WMS for maintaining Inventory Outward & Logistics Operation 1. Incumbent knowledge of Warehouse Outward Process Logistics Operation Knowledge of TAT of East Zone along with mode of shipment Tracking with courier partner transporter Manpower Handling 1. Adhere of compliances for handling Manpower (Onroll Off roll) Team Management Coordination with Finanace/PO team for the reimbursement of CFA Bills 1. Must be very well in coordination Knowledge of the Warehouse Expenses (Company Owned & CFA) along with the PO generation.
Posted 1 week ago
1.0 - 3.0 years
2 - 3 Lacs
gurugram
Work from Office
Receiving and Verifying Stock: Ensuring accurate counts and quality of incoming jewellery, including checking for any damage or discrepancies. Maintaining Accurate Records: Keeping detailed records of all jewelry movements, including storage locations and quantities, often using inventory management software. Optimizing Storage and Display: Ensuring jewelry is stored securely and displayed effectively to attract customers and minimize theft. Conducting Regular Audits: Performing physical counts of inventory to identify discrepancies and ensure accuracy. Monitoring Stock Levels: Tracking sales trends and customer demand to predict future needs and ensure sufficient stock is available. Reordering Stock: Placing orders with suppliers or manufacturers to replenish inventory based on demand and sales forecasts. Managing Returns and Repairs: Handling the return of damaged or unwanted items and managing the repair process for damaged jewelry.
Posted 1 week ago
5.0 - 10.0 years
3 - 6 Lacs
surat
Work from Office
Job Title: Dispatch Manager Location: Hojiwala, Surat Company: Khabya Water Technologies Employment Type: Full-time Company Overview: Khabya Water Technologies is a leading provider of advanced water treatment solutions, committed to serving industrial and commercial clients with high-quality systems and services. To ensure efficient delivery and customer satisfaction, we are hiring a skilled Dispatch Manager to lead our dispatch operations. Job Overview: We are looking for an experienced Dispatch Manager to oversee the daily dispatch activities. The ideal candidate will be responsible for coordinating deliveries, managing transport operations, and ensuring timely and accurate dispatch of goods to clients. Key Responsibilities: Plan and manage daily dispatch schedules Coordinate with production, warehouse, and logistics teams Ensure timely and accurate delivery of goods to customers Supervise loading/unloading, packaging, and dispatch documentation Maintain dispatch records, challans, invoices, and transport documents Arrange transportation and optimize delivery routes Monitor vehicle movement and delivery timelines Resolve any dispatch-related issues or delays Ensure compliance with company policies and local transport regulations Maintain stock control and assist in inventory management Key Skills Required: Knowledge of dispatch/logistics/transport coordination Inventory and stock handling experience Familiarity with transport documentation and challan preparation Team coordination and leadership skills Working knowledge of MS Excel, dispatch software, or ERP systems Qualifications: Graduate in any discipline (Preference for Logistics/Supply Chain background) Minimum 3 years of experience in dispatch, warehouse, or logistics roles Strong communication and problem-solving skills Ability to handle multiple tasks and work under pressure What We Offer: Competitive salary (based on experience) Professional and supportive work environment Opportunity to grow within a fast-growing industrial company Performance-based incentives How to Apply: Email your resume to: hr@vidi.co.in Contact: 92652 84296 Website: www.vidi.co.in
Posted 1 week ago
10.0 - 15.0 years
40 - 45 Lacs
faridabad
Work from Office
Job Overview: Oversee logistics operations across regions, ensuring timely material movement, cost optimization, and vendor management. Key Responsibilities: Manage inbound and outbound logistics. Negotiate with transporters and logistics vendors. Ensure compliance with statutory and safety norms. Optimize logistics costs and improve delivery efficiency. Requirements: Graduate/Postgraduate in Supply Chain/Logistics. 10-15 years in logistics management (manufacturing). Strong vendor management and coordination skills.
Posted 1 week ago
3.0 - 5.0 years
3 - 5 Lacs
navi mumbai
Work from Office
Job Summary The New Product Development Executive will be responsible for developing new grades of lubricants and products for the company, by driving continuous improvement in vendor management, external and internal audits, R&D processes and quality control. This role is key for customized product development and quality excellence. Key Responsibilities: Take regular handover from sales and marketing department on custom product development Liaison and negotiate with ace vendors to source materials in a timely manner. Ensure that the quality of products and materials supplied by external vendors meets the company's standards. Review engineering and manufacturing specifications to identify materials needed for production Conduct supplier quality control audits on a regular basis to ensure vendor compliance with production standards Communicate with vendors regularly to address any concerns and improve working relationships. Understand and interpret all manufacturing audits, including ISO 9001 and other industry standards Maintain a supplier database with vendor performance evaluations and quality control audits- for access production and management Assist with logistics, including communications with vendors when there are packaging and receiving issues when materials arrive at receiving dock Plan and coordinate shipments, ensuring timely delivery Manage freight forwarding, customs clearance, and other logistics-related activities Preparing MIS reports on procurement and logistics performance Ensure all operational activities are in line with company Standard Operating Procedures (SOPs) and the Integrated Management Manual
Posted 1 week ago
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