924 Logistics Coordination Jobs - Page 36

Coordinate ambulance dispatches, using GPS to track vehicles and optimize routes. Maintain communication with drivers & hospitals, analyze operational reports, troubleshoot real-time challenges. Manage vehicle maintenance logs and ensure compliance. Required Candidate profile • Experience working in ambulance or emergency medical services. • Knowledge of local geography and hospital networks. • Ability to work under pressure in a fast-paced environment. • MS Office

Key Areas of Responsibility: Processes customer Sales orders and Repair Sales Orders including order entry, order maintenance and cancellation. Processes Return Material Authorizations (RMA) Assists resolves Receipt non conformities (distress ). Reviews Processes Inventory Adjustment Requests Assists resolves Proof of Delivery Issues Provides order status as well as information around delays and other order related issues to customers if required. Processes and resolves order exception reports Processes customer complaints and provides status to customers Handles Order Escalations (allocations and prioritization) Provides adequate response/information to questions/requests from in and external customers. Handles Customer, Product and Order Holds Maintains Pricelists Handles Part Substitutions Reports quality issues/concerns to appropriate personnel Assists in initiatives driving towards a seamless order flow Recognizes and reports process and system non conformities

Delhivery is Indias leading fulfillment platform for digital commerce. With its nationwide network extending beyond 18,000 pin codes and 2,500 cities, the company provides a full suite of logistics services such as express parcel transportation, LTL and FTL freight, reverse logistics, cross-border, B2B & B2C warehousing and technology services. Delhivery has successfully fulfilled over 550 million transactions since inception and today works with over 10,000 direct customers, which includes large & small e-commerce participants, SMEs, and over 350 leading enterprises & brands. Vision- Since its inception in 2011, Delhivery has become Indias leading supply chain services company. Our vision is to become the operating system for commerce in India, through a combination of world-class infrastructure, high-quality logistics operations, cutting-edge engineering, and technology capabilities. Team- Delhivery was founded in 2011 by Sahil Barua, Mohit Tandon, Bhavesh Manglani, Suraj Saharan, and Kapil Bharati and is now 40,000+ people strong. Role Details: Position: Assistant Manager Working Locations: Kanpur and Guwahati Department: Owned Fleet Operations Working Days- 6 Days Shift -Rotational About Delhivery: Delhivery is a leading logistics and supply chain services company in India, founded in 2011. Our vision is to become the operating system for commerce in India, through a combination of world-class infrastructure, logistics operations of the highest quality and cutting-edge engineering and technology capabilities. We are disrupting India’s logistics industry through our proprietary network design, infrastructure, partnerships, and engineering and technology capabilities. Delhivery brings unparalleled cost efficiency and pan-India reach to the businesses of over 15,000 customers. Our team has successfully fulfilled over 1 billion orders to more than 420 million households across India. 20 automated sort centers, 71+ fulfillment centers, 65+ hubs, 2200+ direct delivery centers, 5000+ partner centers and 39,200+ team members make it possible to deliver over 1.5M packages a day. Role Overview: Integral part of the Supply team, handling vendor related concerns. Key Responsibilities (KRAs): 1. Lead calling & onboarding the right quality supply to ensure demand is met. 2. Supplier training & building a strong connection with the suppliers. 3. To resolve supplier queries within the defined TATs. 4. Support system to the suppliers & supply team by coordinating with cross-departmental teams for resolving issues. 5. Ability to handle multiple tasks simultaneously and the ability to maintain composure in dynamic or challenging situations. 6. Strong attention to detail with a high degree of accuracy.

Roles and Responsibilities Manage transportation activities, including scheduling and route planning. Plan logistics operations to meet customer requirements on time. Coordinate dispatching of products to customers according to schedules. Ensure timely delivery of goods by monitoring shipment status. Maintain accurate records of inventory levels and stock movements.

Operation Management

Hiring: Operations Executive – Procurement Location: Sector 85, Gurugram Industry: Automotive Spare Parts Experience: 6 months – 2 years We’re an early-stage startup looking for someone to manage procurement and inventory operations. Strong with Google Sheets Good at coordination & follow-ups Comfortable with stock tracking and data entry High ownership role Interested? Share your CV or reach out. On WhatsApp 9315987720 Manage back office ops, MIS & logistics coordination. Oversee dispatch scheduling & transportation planning. Ensure efficient supply chain management. Coordinate logistics operations from A-Z.

Role & responsibilities Manage procurement of raw materials ensuring quality, timely delivery, and cost efficiency. Develop and maintain strong relationships with suppliers, buyers, transporters, and logistics service providers. Oversee domestic and international sales operations , including contract drafting, negotiation, and execution. Monitor market trends, price movements, and competitor activities for strategic decision-making. Control and optimize logistics & supply chain operations for raw materials and finished goods (road, rail, and port coordination). Prepare and review commercial agreements , ensuring legal and contractual compliance. Manage payment recovery, credit control, and receivable tracking. Prepare MIS reports, budgeting, and cost analysis for commercial activities. Liaise with state and central government departments , including Mining, Power, Pollution Control Board, and Industrial authorities in Meghalaya. Handle regulatory and compliance requirements related to ferro alloy manufacturing and trade. Support management in strategic planning, cost control, and expansion projects. Lead and guide the commercial and liaison team , fostering cross-departmental coordination. Resolve operational bottlenecks through effective negotiation and problem-solving. Preferred candidate profile Graduate in Commerce / Business Administration / Economics / Science (Metallurgy, Mining, or related discipline preferred) MBA / PGDM in International Business, Marketing, Finance, or Supply Chain Management preferred but not mandatory 815 years of experience in commercial, liaison, and supply chain management roles, preferably in ferro alloys, steel, or heavy manufacturing industries Strong knowledge of procurement, vendor management, logistics, sales contracts, and export-import procedures Experience in liaising with government departments , especially Mining, Power, Pollution Control Board, and Industry authorities in Meghalaya Proven track record in price negotiation, cost optimization, and payment recovery Familiarity with export incentive schemes (MEIS, RODTEP, DFIA) and taxation/GST compliance Proficiency in MS Office, ERP systems, and MIS reporting Strong communication, leadership, and interpersonal skills for effective stakeholder management Willingness to travel extensively within Meghalaya and to ports, suppliers, and customer locations as required Preference will be given to candidates with prior work experience in Northeast India and familiarity with local logistics and regulatory environment Perks & Benefits Company-provided lodging/accommodation at plant location

Job Title: E-Commerce Operations Executive Location: Jubilee Hills, Hyderabad Employment Type: Full-Time Working Hours: 9 hours per day Role Overview: We are seeking a detail-oriented and proactive E-Commerce Operations Executive to manage and optimize our online store operations. This role will involve handling product listings, coordinating order processing, preparing operational reports, and ensuring smooth communication between logistics, operations, and marketing teams. Key Responsibilities: Prepare daily, weekly, and monthly sales and operational reports in Excel. Manage and update product listings, prices, and stock on Shopify. Coordinate order processing, shipping, and returns through Shiprocket and other logistics platforms. Monitor order fulfillment timelines and ensure timely dispatch of products. Work closely with operations and marketing teams to support promotional campaigns and product launches. Maintain accurate inventory data and ensure listings reflect current stock availability. Troubleshoot and resolve operational issues related to orders, listings, or logistics. Requirements: Male/Female candidates with strong knowledge of Microsoft Excel (including formulas, pivot tables, and reports). Prior experience managing e-commerce platforms , preferably Shopify . Familiarity with logistics platforms like Shiprocket for order tracking and coordination. Strong organizational and time-management skills. Detail-oriented, with the ability to work in a fast-paced environment. Good communication and coordination skills. Benefits: Competitive salary and performance incentives Travel reimbursement for field visits Employee discounts on company products Opportunities for professional growth within the organization Health insurance Provident Fund Paid Leave Daily Snack Yearly Bonus A supportive and friendly work environment

1. E-Way Bill Creation. 2. Co-ordination with CHA for Truck Placement for Imports. 3. Courier Arrangements (Imports) 4. Pre-Intimation to Stake Holders before Shipment Arrivals. 5. Daily Co-ordination with LSP for Pre-alerts and Pick Ups Required Candidate profile Co-ordination with LSP and EXIM for Freight Forwarding & Clearance. Co-ordination with Buyers for arranging pick-ups and Correct IBD Floating RFQs and participating in negotiations with AM-Logistics Perks and benefits All Statutory Benefits

We are seeking Supply Chain Executive to support our logistics operations. The ideal candidate will have hands-on experience in freight management and inland transport coordination, along with strong negotiation and communication abilities.

Identify and develop new suppliers and scrap yards for ferrous and non-ferrous materials (steel, copper, aluminum, etc.).Monitor scrap market trends, pricing volatility, and supply-demand dynamics to make informed purchasing decisions Required Candidate profile In-depth understanding of the scrap procurement lifecycle Knowledge of scrap grades, classifications, & quality parameters Min 3+ yrs in material sourcing within the Scrap or Metal Recycling industry Perks and benefits incentives

The Job holder is responsible to direct, Manage and lead the operational staff to deliver quality services in accordance with the flight schedule, customers' requirements and company standards. *Ensure all related standards and requirements set by the company, airline customers and local legislation are observed and achieved *Adequately and properly communicate with staff on company policy and requirements for receiving cooperation from staff and smooth execution in the department. *Supervise the staff for the observance of the safety standards and promote safety at work in the company *Provide clear instructions, guidance and direction to staff and lead them to achieve the company goal. Monitor the result constantly *Responsible for maintaining document control of the Daily Operation Record. *Perform adequate control on the motor vehicles of the department *Manage the qualification of staff by providing a proper training program to staff *Establish a contingency plan to ensure smooth operation at all times *Perform investigation, rectification and reporting of incidents or accidents *Report to the management for any predictable problems and risks for working out the action plan for elimination *Establish and maintain the delivery schedule, work schedule and staff roster for supplying the catering service and all relevant materials to aircraft according to the flight schedule *Responsible for maintaining document control of the loading specification and catering operation manual of different airlines. updated version must be maintained all the time *constantly evaluate and fully utilise the resources to perform catering services. Always monitor the productivity to achieve the best efficiency Role & responsibilities Preferred candidate profile Candidate from the Hotel Industry, Hospitality background, Logistics(strictly No freight/courier company) and Industrial Catering Any UG or equivalent experience 2 to 5 years(relevant experience in aviation preferred the Male candidate preferred Age 30-35 15-30 days NP Max CTC.8.5Lac

Maintain and update product listings, pricing, images, and inventory on Shopify. Handle billing, invoicing, and GST-compliant documentation with correct HSN codes. Coordinate with logistics partners for timely pickups and deliveries. Required Candidate profile Experience in e-commerce operations & billing, preferably in a fulfilment environment. Strong working knowledge of Shopify. Familiarity with HSN codes and GST billing practices.

Roles & Responsibility: 1. Coordinating with Sales Team to book vehicles. 2. Sending hourly updates of the pending dispatches 3. Coordinating with purchase team if any vehicle is to be booked. 4. Managing partner application. 5. Maintaining relationships with transporters. 6.Strategic Planning & Management 7. Operations Management 8. Vendor & Partner Coordination 9. Compliance & Safety 10. Team Leadership & Development 11. Cost Control & Optimization

Role & responsibilities Procurement and Purchase Order Management Order Management and Follow-up Following up with stores for Goods Receipt Notes (GRNs) Identifying deviations in material quality or specification SAP Preferred candidate profile Candidate with experience in Purchase of Packaging materials will be preferred Candidate with experience in SAP will be preferred

• Prepare packing list as per OC • Make crates per material size • Ensure timely, accurate delivery • Track shipments & update status • Liaise with logistics, drivers, warehouse • Keep dispatch records & reports • Resolve dispatch issues

Role & responsibilities The Virtual PA will work with junior fee earners and other members of staff to provide proactive, timely and high quality administrative/co-ordination support. In addition to PA services for assigned members of staff, the Virtual PA team will support the central Business Admin Unit with ad-hoc tasks that can be performed remotely. Business admin tasks will be assigned via a ticketing and task management system. The Virtual PA will need to be a self-motivated, organised individual, who will be able to manage a busy workload and take responsibility for following tasks through to completion. PA Support The below activities represent standard PA support tasks for assigned members of staff. The list is not exhaustive and the exact support requirements and preferred working styles will be agreed with the assigned individuals as part of the onboarding process. Diary & Inbox Support Full proactive and advanced international calendar management for assigned members of staff, including scheduling calls/meetings, looking ahead and following up as needed Ensuring the assigned members of staff are fully prepared for all client meetings by collating required information (and input from others), preparing background information and notes as needed, supporting the follow-through of action points etc. Inbox management and email filing, basic correspondence and meeting requests (both internally and from clients) Booking desks and meeting rooms for assigned members of staff Processing expense claims on behalf of assigned members of staff Business Development Organising business breakfasts, dinners or smaller events Managing CRM lists, contact maintenance and logging referrals in Firm's CRM systems Travel Managing all travel for assigned fee-earners, ensuring that business travel is booked through the Firm's in-house provider. This encompasses both routine and more complex travel arrangements, guaranteeing that fee-earners receive comprehensive itineraries and supporting materials. Additionally, ensuring that business expenses are captured, approved, and processed for payment in accordance with policy. Matter Lifecycle Supporting fee-earners in the smooth running of the client/matter lifecycle, following documented procedures, ensuring all required information/documentation is obtained, issued and correctly stored on the Firm's systems. Developing a strong working knowledge of the Firm's billing systems in order to support the fee-earners in being able to prepare and issue timely and accurate bills and financial updates for clients. Ensuring all documents are maintained and filed in line with the Firm's electronic and hard copy filing protocols. Providing support with ad-hoc tasks as needed Business Admin support In addition to the 1:1 support tasks listed above, a Virtual PA may also be asked to perform wider ad hoc support for the firm as outlined below. These tasks would typically be delegated by London-based PAs and/or the central Business Admin Unit and will be shared out amongst the Virtual PA team by way of a ticketing system. It is imperative that the Virtual PA engages with the ticketing and task management system throughout the duration of the task in a professional and timely manner, including accepting the instruction as well as communicating estimated turnaround times and delays back to the requestor. Key Business Admin support responsibilities include: Booking basic lunches and events, ordering gifts/flowers as instructed Billing support supporting PA's with various billing and WIP management tasks, adhering to the firm's processes and protocols Filing support ensuring all documents are maintained and filed in line with the Firm's electronic filing protocols and as per instructions received Administration and maintenance of HighQ Collaborate matter sites and client portals Wider support with expense claims, travel bookings, desk and meeting room bookings, electronic filing etc. as outlined above Collaboration (where applicable) Working closely with London PAs and central Business Admin Unit staff, as well as internal document/presentation experts in the Document Production Unit (for specialist tasks, such as the preparation of documents, pitch/presentation materials etc.) Liaising with other internal departments, such as the Billing team and Risk & Compliance, to obtain specialist input as needed, taking ownership of issues and following up where appropriate Preferred candidate profile Strong time management skills will need to juggle a number of tasks at any given time, plan ahead, and have the ability to respond positively and willingly to re-prioritise and adapt to changes in requirements Previous experience managing calendars internationally for multiple individuals, with the ability to apply judgement and common sense to ensure the best use of people's time, and that any potential diary clashes are pro-actively identified and addressed Excellent attention to detail, with the ability to deliver work to a consistently high standard of precision (even under pressure) in an environment where accuracy is prized Organised and methodical, and able to operate effectively within structured work processes, in particular with compliance/quality control frameworks Well-developed interpersonal skills, with the ability to work effectively with a range of people and working styles. A strong team player willing to take on work for additional members of staff and/or help with other tasks as needed in order to meet the needs of the business Excellent English language skills, and the ability to communicate effectively, with warmth and professionalism, to clients and colleagues both orally and in writing, including drafting business emails/correspondence High levels of discretion, with the ability to deal effectively with sensitive or confidential information Previous experience using bespoke in-house systems (e.g. client contact databases, matter management systems, billing systems, ticketing and task management system etc.)

Amazon is seeking Area Managers for our Fulfillment Centers (FCs). Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Four key areas that youll always focus on are safety, quality, customer experience, and productivity of your department. • Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives. • Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals. • Support all safety programs and OSHA compliance to ensure a safe work environment for all associates. • Proactively identify and lead process improvement initiatives using Lean tools SUPERVISORY RESPONSIBILITIES: You and your team of warehouse associates are responsible for getting Amazon customers their orders. You are responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs. In addition, one of the most important aspects of your job is to lead change at internet speed. Innovation has made us the global company that we are today. ADDITIONAL JOB ELEMENTS: • Regular bending, lifting, stretching and reaching both below the waist and above the head • Walking inside FC and around with great frequency; facilities are over a quarter mile in length • Continual standing and/or walking • Ability to work in construction /distribution environments that may be noisy, unlit, not air-conditioned • Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation) SKILLS REQUIRED: • Direct management experience for employees and their performance • Experience with performance metrics and process improvement (how, when, who) • Candidates must be flexible to work on weekends and/or overnight shifts regularly

Job Title: Service Coordinator Location: Bangalore Department: Service Reporting to: Service Manager / Operations Head Employment Type: Full-time Job Summary: We are seeking a highly organized and proactive Service Coordinator to join our team. The ideal candidate will act as the central point of contact for service operations, coordinating between clients, technicians, and internal teams to ensure timely and efficient service delivery. Youll be responsible for managing schedules, resolving customer issues, and maintaining service records. Key Responsibilities: Coordinate and schedule service appointments, installations, and repairs. Assign service tasks to technicians based on priority, location, and skill set. Serve as a point of contact for customer inquiries, updates, and issue resolution. Monitor service requests and ensure they are completed within SLA timelines. Maintain accurate records of service reports, complaints, and resolutions. Follow up with customers post-service to ensure satisfaction and gather feedback. Work closely with the inventory/logistics team to ensure availability of service tools and parts. Assist in preparing service-related documentation and reports. Ensure compliance with company policies, safety standards, and quality procedures. Support continuous improvement initiatives in service delivery. Requirements: Bachelor’s degree in Business Administration, Operations, or related field. 6month to 1 year of experience in service coordination, customer support, or a similar role. Strong organizational and multitasking abilities. Excellent communication and interpersonal skills. Familiarity with CRM or service management software is a plus. Ability to work under pressure and manage changing priorities. Proficient in MS Office (Word, Excel, Outlook). Preferred Skills: Prior experience in facility management, field service coordination, or engineering services. Knowledge of logistics, scheduling, or dispatch operations. Basic understanding of service contracts and SLAs.

Job Purpose To manage and grow sales of glass and carbon fibre textiles by maintaining strong customer relationships, ensuring timely order processing and dispatch, conducting market analysis, and collaborating with internal teams to achieve sales targets and enhance customer satisfaction. This position is for Arvind PD Composites Key Responsibilities 1. Customer Relationship Management Manage end-to-end sales process from Purchase Order (PO) receipt to final dispatch. Prepare Proforma Invoices, dispatch documents, and coordinate logistics with the dispatch team. Maintain professional and timely communication with customers, ensuring all interactions are customer-focused. Share invoices, shipping documents, and updates proactively with customers. Collect monthly feedback on sales service and maintain engagement through greetings and festive wishes. 2. Market & Customer Data Analysis Gather and analyze data on customer demographics, purchase history, product feedback, and competitor activities. Identify trends, buying patterns, and potential business opportunities. Share actionable insights with the Sales Team to support targeted marketing initiatives and product positioning. 3. Sales Order Management & Internal Coordination Coordinate with the Planning department for order confirmation and dispatch timelines. Confirm sales orders and dispatch dates with customers in line with production schedules. Follow up on payments and ensure timely updates to the Finance team for advance settlements. Use internal document management systems to streamline communication with operations, production, and quality teams. 4. Business Development & Marketing Support Assist in creating marketing materials, presentations, and technical datasheets. Participate in exhibitions, trade fairs, and customer visits to promote products. Support the identification of new markets, applications, and customers for glass/carbon fibre textiles. Provide technical and commercial information to customers in coordination with the Technical/Production team. Key Performance Indicators (KPIs) Achievement of monthly/quarterly/annual sales targets. On-time order processing and dispatch rate. Customer satisfaction scores/feedback ratings. Percentage of payment collections within agreed credit terms. Number of new customers or markets developed.

Job Title: Customer Management Executive Export Operations Joining: *Candidate should be able to join immediately. Department: Customer Management Team (CMT) Regions Covered: Brazil, Bermuda, Argentina, SAARC (Nepal, Sri Lanka, Bangladesh, Bhutan) Reports To: Export Operations Manager Job Summary: We are seeking a detail-oriented and proactive Customer Management Executive to join our Customer Management Team (CMT). This role is responsible for managing end-to-end order processing and logistics coordination for international markets including Brazil, Bermuda, Argentina, and SAARC countries. The ideal candidate will ensure timely order fulfillment, coordinate with internal teams, and provide excellent visibility and communication to customers. Key Responsibilities: Order Management: Process customer orders based on stock availability. Coordinate with the Procurement team for unavailable parts and provide timely updates to customers. Logistics Coordination: Liaise with the Warehouse Operations team for packing once parts are allocated. Coordinate with CHA (Customs House Agents) for vehicle placement and clearance based on the mode of transport (Air/Sea/Road). For stock orders, assess volume and arrange container placement at the warehouse for export shipments. Shipment Tracking: Monitor and track shipments until they are connected to the designated flight or vessel. Ensure timely communication of shipment status to customers. Documentation & Billing: Process inland transportation bills and ensure accurate documentation for export compliance. Reporting: Prepare and share weekly reports with customers, highlighting order status, shipment updates, and any exceptions. Qualifications & Skills: 26 years of experience in customer service, export operations, or logistics coordination. Strong understanding of international shipping procedures and documentation. Excellent communication and coordination skills. Proficiency in MS Office (Excel, Word, Outlook); experience with ERP systems is a plus. Ability to multitask and work under pressure in a fast-paced environment. Preferred Attributes: Familiarity with CHA coordination and export documentation. Strong analytical and problem-solving skills.

Job Title: Office Executive Location : [Your City, State] Job Type : Full-time Experience : 03 years (Freshers with strong communication skills are welcome) About the Role: We are looking for a confident, responsible, and proactive Office Executive to support our team. The ideal candidate must be well-versed in computers , have excellent communication skills , and a willingness to take ownership of tasks. If you are someone who can step up, handle office responsibilities independently, and grow with the company, we would be happy to fast-track your growth. Key Responsibilities: Maintain and organize office records and documentation Coordinate effectively with Sales Managers and internal teams Understand and communicate customer requirements clearly Handle and respond to emails professionally Follow up with clients through calls and emails Assist with day-to-day administrative and customer communication tasks Requirements: Proficiency in basic computer applications (MS Office, Email, etc.) Strong spoken and written English is a must Knowledge of Kannada, Tamil, or Hindi – any two languages preferred Good telephone and email communication etiquette Confident, responsible, and eager to learn Should have a “can-do” attitude and be willing to take initiative Why Join Us? Great learning environment with supportive leadership Opportunity to grow and take leadership responsibilities Fast-track promotion for the right candidate who can handle responsibilities independently If you are bold, capable, and ready to take ownership – we’re looking for you. How to Apply: Apply directly through Indeed or email your resume to amoghgases@gmail.com

Manage daily orders, inventory, shipping, and vendor coordination. Requires strong ops skills, e-com/studio experience preferred.

Vessel Load Vehicle Dispatch Vehicle Planning & Allocation Vehicle Maintainance Vessel Coordination Leadership Team Management Fleet Maintenance &Documentation Data Management & Reporting Financial & Budget Oversight Vendor Management

Key Responsibilities: Manage assigned customer accounts throughout the complete order life cycle, including new customer set-up, order entry/modification, and handling escalations; may also include logistics coordination to ensure timely order delivery. Serve as the single point of contact for customers, internal cross-functional teams, parts distribution centers, and manufacturing plants to ensure seamless order processing and fulfillment. Provide accurate documentation and consistent communication to customers from order initiation through to completion. Own and resolve complex customer inquiries by leveraging in-depth knowledge of Cummins' processes, systems, and policies; ensure responses are provided within defined Service Level Agreements (SLAs). Collaborate with higher-level support for escalated issues, ensuring proper documentation is maintained throughout the resolution process. Maintain comprehensive and accurate records of all customer interactions within the designated systems or databases. Ensure customer compliance with export regulations and prepare necessary export/shipping documentation in alignment with legal requirements. Act as a liaison for quality-related concerns between customers and internal teams (aftermarket or manufacturing); raise Material or Process Non-Conformance claims through the Quality Management System. Demonstrate a working knowledge of Quality Management Systems and contribute to quality initiatives, including acting as an Internal Auditor or Subject Matter Expert where applicable. Support the Supervisor in organizing and hosting customer visits at the local facility. Generate and distribute both standard and customized reports for internal stakeholders and customers. Stay updated on Customer Order Management (COM) policies, procedures, and performance metrics. Contribute to departmental goals aimed at enhancing customer experience and transforming into a proactive support function. External Qualifications and Competencies Competencies: Collaborates - Building partnerships and working collaboratively with others to meet shared objectives. Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.Customer focus - Building strong customer relationships and delivering customer-centric solutions. Drives results - Consistently achieving results, even under tough circumstances.Self-development - Actively seeking new ways to grow and be challenged using both formal and informal development channels. Customer Support - Demonstrates how proactive customer support interactions are required at each phase of the order life cycle to ensure customer satisfaction; describes how customer support and the order life cycle are interconnected to ensure an overall positive customer experience. Order Life Cycle - Demonstrates the phases of the end-to-end order life cycle, terminology and functional collaboration that enable customer orders to be fulfilled; describes how the order life cycle and customer support are interconnected to ensure an overall positive customer experience Order Life Cycle Systems Knowledge - Demonstrates the steps within each system screen to process customer orders, order modifications and respond to customer queries to ensure accurate and timely order processing and query resolution. Order Processing - Demonstrates the steps necessary to manage the processing of customer orders through order receipt, exception identification and resolution to ensure orders are fulfilled to customer requirementsValues differences - Recognizing the value that different perspectives and cultures bring to an organization. Education, Licenses, Certifications: Degree in related field preferred.2 plus years of relevant customer order management, account management or in the supply chain fieldThis position may require licensing for compliance with export controls or sanctions regulations. Experience: Team focused and passionate about customer supportTime management: Demonstrates effective and efficient use of individual and organizational time to achieve key business objectivesAttention to detail: Accurate data entry skills Fast typing speed with accuracy, extreme attention to detailComputer literacy: Intermediate to advanced standard of computer skills with the ability to use office applications (Microsoft Office, Word, Excel, PowerPoint and Outlook)Ability to navigate a computerized data entry system or other relevant applications and the ability to gain knowledge in using order processing and analytics systems Additional Responsibilities Unique to this Position Additional Information:- Should be ready to work in US time zone, 5 PM to 2 AM IST, India Time. Should be ready to work from office 3 days a week.