Company Overview LoginRadius stands at the forefront of innovation with our cutting-edge Customer Identity and Access Management (CIAM) platform. Our mission is to revolutionize the way businesses manage customer identities, offering streamlined registration and robust identity management solutions. We empower enterprises to deliver seamless, secure, and compliant customer experiences, driving engagement and loyalty. Join us as we push the boundaries of whatpossible in identity management. Role Overview As a Product Designer at LoginRadius, you will play a crucial role in shaping our user experience and creating intuitive, visually appealing product interfaces. You will collaborate closely with product managers, engineers, and other stakeholders to design and improve our digital identity and customer experience solutions. The ideal candidate will have a strong portfolio demonstrating their problem-solving skills, user-centered design approach, and ability to create seamless user experiences. Requirements Collaborate with product managers, engineers, and cross-functional teams to understand product goals and user needs Conduct user research, create user personas, and develop user journey maps to inform design decisions Design user interfaces for web and mobile applications, focusing on usability, accessibility, and visual appeal Create wireframes, prototypes, and high-fidelity mockups to communicate design concepts Develop and maintain design systems to ensure consistency across products Participate in user testing and incorporate feedback into design iterations Stay up-to-date on UX/UI best practices, design trends, and emerging technologies Present design concepts and rationales to stakeholders and incorporate feedback Contribute to the product development process from ideation to launch Mentor junior designers and provide constructive feedback Skills Required 2+ years of experience in product design or UX/UI design Bachelors degree in Design, Human-Computer Interaction, or related field (Masters degree is a plus) Proficiency in industry-standard design and prototyping tools (e. g. , Figma, Sketch, Adobe XD) Strong understanding of user-centered design principles, information architecture, and interaction design Experience with design systems and component-based design Familiarity with web and mobile design patterns and best practices Knowledge of basic front-end technologies (HTML, CSS, JavaScript) and their capabilities Experience with user research methodologies and usability testing Strong problem-solving skills and ability to balance user needs with business requirements Excellent communication and interpersonal skills, with the ability to articulate design decisions Experience working in an Agile/Scrum development environment Portfolio demonstrating your design process and problem-solving abilities Nice To Have Experience in the identity and access management (IAM) or cybersecurity industry Knowledge of accessibility standards (WCAG) and inclusive design practices Experience with data visualization and dashboard design Familiarity with motion design and micro-interaction Basic understanding of product analytics and A/B testing Benefits Opportunity to work with a cutting-edge technology company in a rapidly growing industry. Collaborative and inclusive work environment. Competitive salary and benefits package. Certification Policy :Opportunities for professional growth and development. Health and Accidental Insurance ", "
Job_Description":" Company Overview: LoginRadius stands at the forefront of innovation with our cutting-edge Customer Identity and Access Management (CIAM) platform. Our mission is to revolutionize how businesses manage customer identities, offering streamlined registration and robust identity management solutions. We empower enterprises to deliver seamless, secure, and compliant customer experiences, driving engagement and loyalty. Join us as we push the boundaries of whatpossible in identity management. Role Overview: We are seeking an experienced Senior Manager-Customer Implementation to join our team. This role is pivotal in ensuring our clients successful deployment and integration of LoginRadius solutions. The ideal candidate will possess an understanding of CIAM technologies and exceptional communication skills. This is a client-facing role with some individual contributor responsibilities and requires a track record of contributing to and managing implementation projects. Requirements Key Responsibilities: Be a subject matter expert for LoginRadius Services and CIAM. Evaluate integration opportunities from a technical perspective and recommend solutions. Create documentation and procedures as required as part of the delivery effort for the LoginRadius solution. Provide training to customer IT teams on best practices. Design, implement, and manage LoginRadius CIAM deployments for customers. Identify, track, and resolve technical issues. Lead and mentor the LoginRadius Customer Success Engineering team, fostering a culture of excellence, continuous improvement, and professional development. Ensure the delivery of high-quality technical support to customers, contributing to the timely and effective resolution of technical issues and inquiries. Build and maintain strong relationships with customers, understanding their needs and ensuring their satisfaction with our technical support services. Assist in monitoring key performance indicators (KPIs) for the technical support team, analyzing data to identify trends and areas for improvement, and contributing to meeting targets. Work closely with cross-functional teams, including Product, Engineering, and Sales, to ensure seamless communication and coordination in addressing customer needs. Contribute to the creation and maintenance of technical documentation, knowledge bases, and support resources to assist the technical support team and customers. Collect and analyze customer feedback to identify areas for improvement and drive initiatives to enhance the customer support experience. Required Qualifications: 6+ years of experience working with Client Implementations, including Experience in the installation, integration, and deployment of Technical SaaS solutions. Work experience with one of the following programming languages: NodeJS, Golang, Java, PHP, JavaScript. Technical architecture experience integrating identity management, access management, and access governance software into clients infrastructure and applications. Knowledge and experience implementing standard protocols is a plus(e.g., OAuth2, OIDC, SAML). Familiarity with regulatory requirements and standards related to IAM, such as GDPR or CCPA, is a plus. Benefits Competitive Package Tax-Friendly CTC Structure Opportunities for professional development and growth Dynamic and collaborative work environment Certification Policy - Our focus is learning and skill development Health Insurance Accidental Insurance ","