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2.0 years

0 Lacs

Bengaluru, Karnataka, India

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As an Interior Designer, you should have excellent creative thinking skills and be able to create Modular designs based on conversations with a client. You should be confident communicating regularly with clients in order to assess their needs and be able to adjust a given approach based on feedback. You should maintain familiarity with the Interior Design landscape and trends in order to provide the best idea for the client. To own the Sales funnel & drive Sales Closure. To own Customer Experience during a project. To lead and own quality & accuracy of design deliverables. To own an end to end Project lifecycle. Graduation / relevant Diploma. Freshers to upto 2 years of experience as an Interior Designer. Holds knowledge of design tools, PPT presentation, AutoCAD. Holds design expertise in Conceptual design (Layout, Style) Technical design (Material knowledge, Execution and Drawing Preparation) Modular design (Material knowledge, aesthetics & functionality, module planning) Civil works & Services (specifications & installation details) Holds project expertise in Creating BOQ for customers, Coordinating with internal & external agencies. Holds sales expertise in Sales Closure by way of logical & trusted Sales pitch, Driving and leading the Design meetings with the customers. Holds behavioral attributes of Result oriented, Team work, Integrity & Ethics, Crisp & meaningful communication. Holds a high degree of willingness to learn, ability to drive performance among independent team members.

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0 years

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India

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Codingal ( www.codingal.com ) is on a mission to inspire school kids to fall in love with coding. Codingal is the #1 coding platform and community for the school students to learn Computer Science by building apps, games, and websites. All classes are taught live 1:1 by vetted and trained teachers with programming background.Launched in September 2020, Codingal has already empowered 40,000+ students by motivating them to start learning coding via competitions and high-quality coding education. All classes are taught live 1:1 by vetted and trained teachers who come from coding background. The coding curriculum is based on a standardized K-12 Computer Science Framework, which students find very fun & engaging. We are backed by top investors including Rebright Partners and Y Combinator .Coding helps improve logical thinking and problem-solving skills by 70% among kids at a young age, also enabling them to perform better in other subjects in school. Moreover, coding jobs are the future. They already constitute more than 60% of all jobs in science, technology, engineering, and math. While still in school, those who start young will be ahead of everyone by the time they get into college. They will be creators of the future. Learning to code at a young age will inspire more kids, including girls, to take up Computer Science as a major when entering college. Today, schools and traditional education systems are not equipped to provide the right coding education to children. Codingal is here to change that and empower every student with the tools, content, and live coding classes to start learning to code and build anything they can imagine.We are looking for Coding Teachers who believe in this mission and have the right expertise to teach coding to young school kids. Roles & responsibilities Teach coding in a fun & engaging way to school students via online classes Inspire students to learn coding at a young age Assess student’s progress, evaluate assignments, and give constructive feedback Be available for at least 90 hours in a month Teach 1:1 from the comfort of your home Conduct regular feedback sessions with parents/guardians To be successful in this role, you must have - Passion for teaching to school students. Prior experience is a plus Should have completed Bachelor's A curious mind and engineering background Shift timings between 4PM to 10PM Excellent communication skills in English. Hindi or other local languages is a plus Critical thinking and troubleshooting skills A laptop with camera & microphone and a good internet connection Computer Science degree or coding background is needed Benefits Best incentive program of up to INR 200 per class along with many other perks Get internet allowance, referral bonus, and lovely goodies regularly Flexibility to set availability as per your schedule in your personal calendar Cancel class or open more slots any time using your personal calendar Flexibility to mention grades you want to teach based on your comfort level Get recognition & experience certificates for teaching coding Use best-in-class online classroom product for a hassle-free teaching experience Transparent policies and earning reports Top-rated teachers get exciting goodies and rewards periodically Round the clock support by the Codingal team if you face any issues. You can earn anywhere from INR 15,000 to 50,000 per month depending on your availability. You will also be given professional training to teach the curriculum at the beginning and you will go through regular training sessions & teacher development programs. Moreover, you get to work with a young & smart team who are on a mission to inspire school kids to fall in love with coding. Come, join us on this exciting journey. Apply now!

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Pune, Maharashtra, India

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Company Description FACE Prep is one of India's largest skill development companies, focusing on job preparation and placement. Established in 2008, FACE Prep has assisted millions of students in launching their tech careers. We offer various programs, including Masterclasses, self-paced last-mile preparation, and workshops/bootcamps, to equip students with the skills needed for top-paying tech jobs. Our alumni are employed in prestigious companies such as Google, Microsoft, Meta, Adobe, and many more. Role Description This is a full-time on-site role for an Aptitude Trainer. The position is based in Pune. The Aptitude Trainer will be responsible for delivering training sessions on quantitative aptitude, logical reasoning, and verbal ability. Daily tasks include preparing course materials, conducting workshops, assessing student performance, and providing feedback to help students improve their skills. Qualifications Strong skills in Quantitative Aptitude, Logical Reasoning, and Verbal Ability Experience in preparing course materials and conducting training sessions Excellent communication and presentation skills Ability to assess student performance and provide constructive feedback Experience in the education or training industry is a plus Bachelor's degree in Education, Mathematics, English, or related field

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1.0 years

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Pune, Maharashtra, India

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We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team. In this role, you will be responsible for handling customer inquiries, issues, and feedback via email. The ideal candidate will have excellent written communication skills, a strong understanding of customer service principles, and the ability to provide timely and effective solutions to customer concerns. Job Responsibilities – Strong command over written English (grammatically correct written English) – Customer Support – Assist the customer process and solve Customer queries via email or chat. – Ensuring customer satisfaction through prompt responses and query resolution – Coordinate with internal team for issue resolving & coordination with customer – To ensure that tasks are completed daily and in a timely manner – Respond to customers in tickets issues, follow-ups, etc. Mandatory Requirements Should be ready to work in Night shifts and 5 days working. Should be ready to Work from Office Soft Skills: Excellent verbal and written communication skills Should possess prioritizing and organizing skills Logical and reasoning abilities to take right decisions to resolve customer’s issues Result oriented who can drive towards stringent targets Basic knowledge of Customer Services Should be punctual and responsible with work Should have the passion to learn and grow Required only 1 to 2 years of experience Freshers can also apply Email ID - shivam.chondhe@binated.com Whatsapp/Call - +91 87670 01029

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3.0 years

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Delhi, India

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Job Title: IT Level 2 Support Engineer Location: [DELHI / Office ] Job Type: [Full-Time / 9:30 to 6:30 Experience Level: 2–3 years Reports To: IT Manager Key Responsibilities Provide Level 2 support for laptops, printer, software, Audio Video and network-related small ongoing issues. Troubleshoot escalated technical issues from the Service Desk and provided timely resolution. Support Microsoft Windows, Mac OS, and mobile device platforms (iOS/Android). Basic knowledge and troubleshoot Microsoft 365 apps (Outlook, Teams, SharePoint, OneDrive). Basic knowledge of user account management in Azure Active Directory, Microsoft 365, and other internal systems. Basic knowledge of Security tools like Zscaler, crowdstike, Zoho, TeamViewer etc. Install, configure, and maintain end-user hardware and software. Document incidents, problems, and resolutions within the ITSM platform. Collaborate with L3 teams or vendors for unresolved issues. Participate in IT projects including deployments, upgrades, and migrations. Follow IT policies, procedures, and security guidelines. Maintain knowledge base articles and user documentation. Provide guidance and mentorship to L1 team members when needed. Required Skills & Qualifications 2–3 years of experience in a similar IT support role. Strong troubleshooting skills in Windows 10/11, Microsoft 365, and common business applications. Basic Azure Active Directory, DNS, DHCP, and Group Policy. Basic knowledge of networking basics (TCP/IP, VPN, LAN/WAN). Basic understanding of service desk processes and ticketing systems. Excellent communication and interpersonal skills. Preferred Qualifications Any Relevant Computer Hardware networking certifications Familiarity with endpoint security tools (e.g., antivirus, EDR, Zsclaer etc). Soft Skills Strong Communication service orientation Logical thinker with attention to detail Ability to work independently and collaboratively Eagerness to learn and grow within the IT team Location: New Delhi - ESPL, New Delhi, Delhi, India (IN002 - EMBI

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5.0 - 8.0 years

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Pune, Maharashtra, India

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Entity: Finance Job Family Group: Procurement & Supply Chain Management Group Job Description: Overview: At bp, we’re reimagining energy for people and our planet. We have an aggressive ambition: be a net zero company by 2050 or sooner, and help the world get to net zero. Creating a more efficient business that makes the best use of its resources is a critical part of getting there. And that’s what our new Finance Business & Technology (FBT) centre in Pune, India is here to do – put digital at the heart of our business and accelerate the transformation of bp’s business processes across the globe. Driven by the bp values and comprising capabilities in data, procurement, finance and customer service, the FBT centre will drive pioneering digital solutions and agile ways of working. We’re now ready to build a strong team for our new FBT centre. If you have a digital-first approach and a passion for creating effortless customer experiences, you will thrive here. Put your aptitude for solving sophisticated business challenges with innovative digital solutions to work, while ensuring that safe and ethical work practices are adhered to. Above all, you will be backed by a culture that encourages curiosity, creativity and partnership. Let’s hear from you. Key Accountabilities and Challenges: Accountable for ensuring accurate and timely recording and payment of all third party supplier invoices while ensuring adherence to policies and procedures in the drive for exceptional service, operational completion and compliance. Ensure accurate and timely delivery of payables services (i.e. invoice/ payment processing, report preparation, etc.) Handle and coordinate the reconciliation of the relevant systems to ensure they balance and that any discrepancies or variations are investigated and corrected. Implement compliance with the Balance Sheet Integrity/ Reconciliation standard; accurate and timely reporting to Internal Control on ledgers for which the team is responsible. Work with relevant Internal Control team to retain controls currently owned within the team and facilitate internal and external audit review. Provide payables related advice and information as and when required. Implement standard methodologies for the expense process and proactively identify, propose and implement continuous improvement opportunities. Regularly supervise and resolve outstanding issues that have been called out, or further call out to the vital parties. Expectations: High level of familiarity with the systems used in order to maintain and reconcile the relevant system to ensure it balances correctly Invoices need to be indexed, processed and verified in an accurate and timely manner within tight target. Liaising with vendors and colleagues in different time zones and potentially in different languages requiring meticulous coordination between teams. Supporting team members who are servicing different vendors in various geographical locations and using different systems. Working hours (ANZ/ASPAC/UK/Europe/US shift) to support Business Partners. Qualifications, Competencies & Approach: Essential Education & Experience- Bachelor’s Degree or equivalent experience in Finance, Accounting or related field. Currently pursuing professional qualifications (e.g. ACCA, CPA, CIMA) as added advantage. 5-8 years of experience in general accounting, invoice processing and/ or payables operations. Experience on tools – JDE, SAP, Ariba Guided Buying in payables and invoice processing. Advanced skills in Excel. Approaches: Own your success - Accountable for delivering innovative business outcomes; Seeks opportunities to improve and digitize process delivery; Adheres to safe and ethical work practices. Think big - Actively builds own knowledge, capabilities and skills for the future; Values partnership and collaborates to achieve results. Be curious - Willing to suggest new ways of working, processes and technologies; Ensures the delivery and improvement of digital solutions to benefit customers. Effortless customer experiences - Understands customer needs and delivers digital detailed self-service customer experiences. Digital first - Applies creative digital solutions to address problems. Key Competencies: Operational Quality - Has a sound understanding of process and workflow streamlining, problem resolution and change management. Risk Management - Identifies external and internal factors that impact risk and mitigation opportunities. Identifies potential new or emerging risks / threats and implements mitigation plans. Change Management - Builds energy around a change using a systematic approach to transition from the present to the desired state. Digital Fluency - Optimally uses digital guidance, tools, methodologies, and security measures for operating as a digital business. Uses digital tools to collaborate, organize, plan and reflect on digital data. Analytical Thinking - Systematically breaks down a complex problem or process into component parts using logical analysis techniques to reach a solution. Logically assesses relationships, grasps interdependencies, and reviews trends within a complex problem or situation. Challenges assumptions and reliability of acquired information. Decision Making – Makes decisions affecting both own tasks and those of others. Combines a variety of factors including commercial awareness, risk and financial expertise to make appropriate decisions and derive insights. Innovation - Adapts existing processes, methods and ways of working to drive efficiency. Uses digital technologies to develop new insights, projects and opportunities. Influencing - Identifies areas of alliance and disagreement, evaluates options and potential outcomes, and plans influencing strategy. Identifies short term customer needs and communicates benefits to the collaborator. Knows when and how to use the chain of command. Problem Solving - Evaluates and prioritises problems for own area. Resolves problems in a timely way, using a combination of logic and experience to make decisions and address problems. Relationship Management - Establishes and handles relationships with peers and internal business partners to achieve results. Come, join our bp team! Travel Requirement No travel is expected with this role Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is a hybrid of office/remote working Skills: Agreements and negotiations, Analytical Thinking, Building sustainability, Category spend profiling, Category Strategy, Commercial Acumen, Communication, Cost modelling, Decision Making, Digital fluency, Market Analysis, Negotiation planning and preparation, Sourcing strategy, Stakeholder Management, Supplier Selection, Sustainability awareness and action, Value creation and management Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

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0.0 - 2.0 years

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Bengaluru, Karnataka, India

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Hi Connections!! Livspace #hiringalert About Livspace : Livspace is Building the world's first end-to-end interior design platform out of India. We’re India's top online home improvement & interior destination for consumers and the world & first design automation platform for designers. Profile: Interior Designer Location: RR Nagar Years of Experience: 0 -2 years About the Role As an Interior Designer, you should have excellent creative thinking skills and be able to create Modular designs based on conversations with a client. You should be confident communicating regularly with clients in order to assess their needs and be able to adjust a given approach based on feedback. You should maintain familiarity with the Interior Design landscape and trends in order to provide the best idea for the client. To own the Sales funnel & drive Sales Closure. To own Customer Experience during a project. To lead and own quality & accuracy of design deliverables. To own an end to end Project lifecycle. Graduation / relevant Diploma. Freshers to upto 2 years of experience as an Interior Designer. Holds knowledge of design tools, PPT presentation, AutoCAD. Holds design expertise in Conceptual design (Layout, Style) Technical design (Material knowledge, Execution and Drawing Preparation) Modular design (Material knowledge, aesthetics & functionality, module planning) Civil works & Services (specifications & installation details) Holds project expertise in Creating BoQ for customers, Coordinating with internal & external agencies. Holds sales expertise in Sales Closure by way of logical & trusted Sales pitch, Driving and leading the Design meetings with the customers. Holds behavioural attributes of Result oriented, Team work, Integrity & Ethics, Crisp & meaningful communication. Holds a high degree of willingness to learn, ability to drive performance among independent team members.

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2.0 years

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Bengaluru, Karnataka, India

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Job Title : Junior Python Developer Location State : Karnataka Location City : Bangalore Experience Required : 2 to 4 Year(s) CTC Range : 6 to 12 LPA Shift: Day Shift Work Mode: Hybrid Position Type: Contract Openings: 2 Company Name: VARITE INDIA PRIVATE LIMITED About The Client: An American multinational digital communications technology conglomerate corporation headquartered in San Jose, California. The Client develops, manufactures, and sells networking hardware, software, telecommunications equipment, and other high-technology services and products. The Client specializes in specific tech markets, such as the Internet of Things (IoT), domain security, videoconferencing, and energy management. It is one of the largest technology companies in the world, ranking 82nd on the Fortune 100 with over $51 billion in revenue and nearly 83,300 employees. About The Job: We are seeking a highly skilled and motivated Python Developer with Linux to join our dynamic team. In this role, you will design, develop, and maintain high quality software solutions that align with business objectives and user needs. You will collaborate with cross-functional teams, contribute to all phases of the software development lifecycle, and stay current with emerging technologies to drive innovation. This position requires strong problem-solving skills, attention to detail, and a commitment to delivering robust,scalable, and efficient code. Essential Job Functions: Work on Linux-based platforms and understand open-source processes. Solve complex problems using strong troubleshooting skills. Communicate and collaborate effectively, both verbally and in writing. Handle ambiguity and prioritize tasks effectively. Define problems, analyse facts, and develop logical solutions. Foster teamwork and resolve issues positively. Qualifications: Programming Languages: Python Platform: Linux Core Concepts: Multithreading, Singleton, Algorithms, Data Structures, Object-Oriented Design, and Database concepts. Asynchronous Transactions: REST API , Event-driven patterns, IPC, and HTTP transactions. Security: TLS, mTLS, certificate management, and ciphers. Basic Networking Fundamentals : IP, TCP/UDP, DNS, HTTP. Troubleshooting: Debugging functional, scale, and threading issues in Linux oS. Agile Experience: Familiarity with Agile development environments. How to Apply: Interested candidates are invited to submit their resume using the apply online button on this job post. Equal Opportunity Employer: VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status. Unlock Rewards: Refer Candidates and Earn. If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE. Exp Req - Referral Bonus 0 - 2 Yrs. - INR 5,000 2 - 6 Yrs. - INR 7,500 6 + Yrs. - INR 10,000 About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.

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10.0 years

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Hyderabad, Telangana, India

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Job Summary We are seeking a highly experienced and results-driven Core Data Centre Lead to oversee end-to-end data centre operations in our Hyderabad facility. The ideal candidate will have deep technical knowledge of data centre infrastructure, excellent leadership skills, and proven experience in managing mission-critical environments. Key Responsibilities Lead and manage day-to-day operations of the data centre including hardware, network, power, cooling, and physical security. Own the delivery and uptime of critical IT infrastructure and ensure SLA compliance. Oversee capacity planning, performance monitoring, disaster recovery, and infrastructure scalability. Work closely with vendors, OEMs, and service providers for installation, upgrades, maintenance, and troubleshooting. Manage physical and logical access to data centre resources, ensuring proper governance and compliance. Implement and maintain data centre standards, procedures, and documentation. Perform root cause analysis and implement corrective and preventive actions (CAPA) for incidents. Support audits and ensure adherence to industry certifications such as ISO 27001, SOC 2, etc. Mentor and lead a team of data centre engineers and technicians. Required Skills & Qualifications Bachelor’s degree in Computer Science, Engineering, or related field. Minimum 10 years of experience in managing enterprise-level data centres. Strong knowledge of networking (LAN/WAN), servers (Windows/Linux), storage systems, and virtualization platforms. Experience with data centre infrastructure management tools (DCIM). Proficient in ITIL framework and incident/change/problem management practices. Good understanding of compliance standards such as ISO, GDPR, and other data privacy regulations. Excellent stakeholder management and team leadership skills. Strong problem-solving, communication, and project management skills. Preferred Qualifications Certifications such as CDCP, CDCS, CCNA/CCNP, VCP, or AWS/Azure cloud infrastructure experience. Prior experience in managing colocation data centres and vendor SLAs. Skills: skills,compliance,management,communication,data centre operations,servers (windows/linux),core data,problem-solving,networking (lan/wan),data centre infrastructure management tools (dcim),incident/change/problem management,virtualization platforms,leadership,iso,infrastructure,compliance standards (iso, gdpr),itil framework,project management,leadership skills,data,storage systems,operations

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15.0 years

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Pune, Maharashtra, India

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You can fill out this form to apply: https://yoshimitsu.questionpro.com/t/AO2fnZ0VsR Job Title: Customer Technical Support Company Profile QuestionPro is a leading product-based market research tool that helps businesses grow. We believe research can be interactive, fun, and game-changing. That’s what has kept us busy for over 15 years, improving and innovating our technologies with only one goal in mind: to help customers collect meaningful data and make better decisions. We’re here to make sure customers get it done. Everything we do is to make customers successful, look smarter, and get the Insights they need. The company is built with hustle, dreams, and a lot of insights. Job Summary Role : Customer Support Engineer (Technical) Industry: B2B SaaS, Software Services Functional Area: ITES, KPO, Customer Service Role Category: Chat/Voice Employment Type: Full-Time, Permanent Primary Location: Pune Job Role & Responsibilities Below are the primary responsibilities of a Customer Support associate: Handling inbound chats, emails, and calls professionally to provide product support and troubleshoot customer complaints/concerns Provide information on our products and services to existing and potential customers Understand customer needs, provide tailored solutions, and and effectively pitch products or services to drive sales Route concerns that require immediate/special attention to concerned teams Follow-up with customers and other teams to ensure necessary actions are taken to resolve the customer issues Identify and assess customers’ needs to achieve maximum customer satisfaction Build trust and sustainable relationship with customers through effective communication Skills Required Excellent communication skills (written & verbal) Good logical reasoning, and problem-solving skills Proficiency in using customer service software Ability to multi-task and maintain composure in difficult situations Experience in lead qualification and generation Basic knowledge of primary research / online survey tools (preferred) Working knowledge of Web Browser/HTML/CSS/APIs (preferred) Minimum Qualification Pursuing/Completed graduation (Bachelor) or post-graduation (Master) in any discipline Experience 0.5 to 5 years of experience in customer support or handling clients (preferred) Shifts & Week Off 24x7 Process Rotational Shifts 5 days working 2 Days Weekly Off (Rotational Offs) You can fill out this form to apply: https://yoshimitsu.questionpro.com/t/AO2fnZ0VsR

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14.0 - 17.0 years

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Mumbai, Maharashtra, India

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Job Description Job Description– Finance- IB Operations- Associate Program Manager Job Title -Finance- IB Operations- Associate Program Manager India-Pune-Maharashtra | Full-time (FT) | Financial Markets | Job ID _ Shift Timings: APAC (6 A.M to 3 P.M) / EMEA (1 P.M to 10 P.M.) / NIGHT (6:30 A.M to 3:30 P.M)| Reports to: | Travel Requirements: Specialism – Investment Banking Operations, Capital Market, Derivatives As part of our IB Operations team, you will be working with our client partners to improve processes and controls that build capacity and scale. Support us to monitor and capture the overall data and its status from various global functional teams across our clients . The leader must demonstrate an ability to anticipate, understand, and act on evolving customer needs, both stated and unstated. Through this, he/she must create a customer-centric organisation and use innovative thinking frameworks to foster value-added relations. With the right balance of bold initiatives, continuous improvement and governance, the leader must adhere to the delivery standards set by the client and eClerx by leveraging the knowledge of market drivers and competition to effectively anticipate trends and opportunities. In addition, the leader must demonstrate a capacity to transform, align, and energize organisation resources, and take appropriate risks to lead the organization in a new direction. As a leader, the candidate must build engaged and high-impact direct, virtual and cross-functional teams, and take the lead towards raising the performance bar, build capability and bring out the best in their teams. By collaborating and forging partnerships both within and outside the functional area, the leader must work towards a shared vision and achieve positive business outcomes. The ideal candidate should possess strong business understanding of finance industry with special focus on capital market and derivatives. He/She should have Domain knowledge in one or more of the following areas: KYC and Client Onboarding, Derivative Operations, Risk and Financial Reporting, Asset Servicing, Ref Data. He/She should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/She should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. IB Operations- Associate Program Manager- Responsibilities Take leadership role independently managing back office operations Client Management – establish self as a valued partner and work closely to achieve goals defined Independently handle all client escalations and lead mitigation steps to prevent future escalations Manage team of 70 plus people – training, onboarding, resource allocation, delivery management, performance appraisals, mentoring etc. Help knowledge management endeavour by sharing process knowledge and best practices within the teams Lead various quality initiatives across processes managed Responsible for Business continuity, transformation and various audits Minimum Qualifications- Graduation (Bcom, BBA, BBM, BCA) / Post Graduation (Mcom, MBA, PGDM). 14 to 17 years of experience in handling team of minimum 70 members and has good experience and knowledge of Investment Banking Operations. Conceptualize, design and deliver high-quality solutions and insightful analysis on a variety of projects ranging in both complexity and scope. Knowledge of / prior experience with offshoring processes and methodologies highly preferred. Proven track record of managing complex Operations. Ability to meet client expectations with respect to SLAs, KPI and KRIs. Delivery of productivity gains and identify and implement process improvements. Possess strategic perspective, business acumen, action orientation and drive for results. Ability to present and lead client meetings with senior internal and external stakeholders. Ability to understand and analyze complex problems, methodically devise and present a solution, and apply sound judgment independently. Well-organized with ability to prioritize effectively and multi-task, while working independently. Track record of coping with pressured timelines and deliverables. Should be good with logical and quantitative abilities. Preferred Qualifications- Ability to manage and complete specific tasks with minimal direction Should be able to act fast and decisively when dealing with critical situations – ability to read situations and act in minutes Willingness to continuously learn, upgrade skills and stay relevant to business demands Excellent interpersonal skills – ability to network and earn confidence of diverse Client personnel plus interaction with and management of eClerx India based operations team. eClerx Financial Markets offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges for financial organizations worldwide. With nearly two decades of industry experience, complemented by smart automation and robotics, our team of experts delivers holistic solutions across the trade lifecycle, change management, data analytics, compliance, cash securities operations, document digitization and generation, and outreach. To know more about us, visit https://eclerx.com eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law At eClerx, we value diversity and are committed to creating an inclusive environment for all employees. We encourage applications from all qualified individuals, regardless of race, ethnicity, gender, gender identity or expression, sexual orientation, age, disability, religion, or any other characteristic protected by law. We believe that diverse perspectives strengthen our team and enhance our ability to serve our clients effectively. About The Team eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.

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0 years

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Mumbai, Maharashtra, India

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We are #hiring for a social sector consulting firm! Key Responsibilities: The Monitoring, Evaluation & Learning Lead will work closely with the leadership and Donor stakeholder teams in evaluation, impact studies and reporting the MEL studies; developing and undertaking structured monitoring and evaluation of different projects on a periodic basis. Development of MEL framework including key indicators for all the components of the work, development of tools and process for data collection and reporting. The role will work alongside the implementation teams and drive Strategic and Impact Interventions and Assessments. Utilize the established framework, methodology and procedures for monitoring and evaluating program performance in accordance with the logical framework and donor reporting requirements Conduct regular field visits to support implementation of MEL activities Work with senior program management to integrate MEL data into program planning and decision-making processes Develop tools for managing and reporting economic benefit indicators, multidimensional impact evaluations of multiple program interventions Establish and maintain strong working relationships with Donors and Stakeholders to oversee and manage strategic relationships. Coordinate the expertise of all relevant knowledge exchange and innovation activities, raising awareness of and harnessing relevant funding and partnership streams. Institutional partnerships and funding opportunities Under guidance of the Country Director, develop and maintain strategic partnerships with potential donor agency partners and related government departments, corporations, academia and other relevant agencies

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89.0 years

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Mumbai Metropolitan Region

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Business Unit: Global Technology Reporting To: Manager, Integration Services Support Shift: About Russell Investments, Mumbai: Russell Investments is a leading outsourced financial partner and global investment solutions firm providing a wide range of investment capabilities to institutional investors, financial intermediaries, and individual investors around the world. Building on an 89-year legacy of continuous innovation to deliver exceptional value to clients, Russell Investments works every day to improve the financial security of its clients. The firm is “Top 12 Ranked Consultant (2009-2024)” in P&I survey 2024 with $906 billion in assets under advisement (as of December 31, 2024) and $331.9 billion in assets under management (as of March 31, 2025) for clients in 30 countries. Headquartered in Seattle, Washington in the United States, Russell Investments has offices around the world, including London, New York, Toronto, Sydney, Tokyo, Shanghai – and has opened a new office in Mumbai, India in June 2023. Joining the Mumbai office is an incredible opportunity to work closely with global stakeholders to support the technology and infrastructure that drives the investment and trading processes of a globally recognized asset management firm. Be part of the team based out of Goregaon (East) and contribute to the foundation and culture of the firm’s growing operations in India. The Mumbai office operates with varying shifts to accommodate time zones around the world. For more information, please visit https://www.russellinvestments.com. Job Description: The Integration Services Support Specialist is responsible for applying Managed File Transfer (MFT) best practices with the IBM Sterling B2B Integrator/File Gateway software platform. Integration Services Support Specialists are expected to provide Level 1 support throughout all aspects of the platform’s lifecycle. Years Of Experience 2 years of experience in IBM Sterling B2B Integrator/File Gateway Qualifications Demonstrable experience administering a production MFT software application with industry best practices on IBM Sterling B2B suite or a similar product. Working knowledge on SQL databases, SQL Server, developing SQL, PL/SQL scripts, functions, and procedures. Experience with data communication protocols (SFTP, HTTP/s, SMTP, FTP, FTPS) Experience in resolving communication related issues with Trading Partners. Ability to work with messages and documents in different file formats like CSV, XML, TXT. Knowledge of SSRS and Splunk report development a plus. Special Requirements This position entails working from Wednesday through Saturday or Sunday through Wednesday. Responsibilities Monitor MFT feeds to ensure the successful transmission and delivery of all files. Monitor system alerts for database connectivity, CPU, Memory, and disk space issues. Respond to all MFT Incidents and Requests timely and efficiently. Resolve all issues following documented SOP’s including feed/code changes. Participate in testing solutions designed for new feeds/jobs using existing functionality or enhancements to our toolkit. Perform Daily and Weekly Health Checks for MFT. Participate in testing of application upgrades including Hotfixes, Patches, OS, SQL, and Application version upgrades as required. Candidate Requirements Understanding of all phases of the project development life cycle using standard methodologies including business and logical analysis, design, and development of software applications. Effectively communicate with Business, Technology and Vendor stakeholders. Proven ability to complete assigned work in timely and quality manner. Demonstrate personal initiative to meet personal and professional goals. Core Values Strong interpersonal, oral, and written communication and collaboration skills with all levels of management Strong organizational skills including the ability to adapt to shifting priorities and meet frequent deadlines, Demonstrated proactive approach to problem-solving with strong judgment and decision-making capability. Highly resourceful and collaborative team-player, with the ability to also be independently effective and exude initiative and a sense of urgency. Exemplifies our customer-focused, action-oriented, results-driven culture. Forward looking thinker, who actively seeks opportunities, has a desire for continuous learning, and proposes solutions. Ability to act with discretion and maintain complete confidentiality. Dedicated to the firm’s values of non-negotiable integrity, valuing our people, exceeding client expectations, and embracing intellectual curiosity and rigor. Visit us: https://russellinvestments.com/us/careers

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3.0 years

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Noida, Uttar Pradesh, India

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Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you. Job Description:- As a senior performance engineer, you will be responsible for regression, new feature testing and supporting critical customer escalation of UKG software products. You will begin under supervision of senior members of the team and gradually charge of tasks. Work closely with our product development teams to model new functionality, design tests and analyze performance results Working with our Performance Engineering team, you will be responsible for developing various performance testing scripts and scenarios using the state of the art technologies and maintenance of performance testing tools Using your knowledge of web-based, client and server applications, databases, operating systems and computer hardware you will work with performance engineers to create test scripts, run performance tests, analyze performance results and provide a summary of performance issues and suggestions for improvement Performance tests will run on a variety of applications in a variety of test environments You will be responsible for configuring hardware, operating systems and databases then properly initializing test scenarios, accurately and consistently running tests and collecting results in on organized manner With minimal supervision, the candidate must demonstrate strong communication skills, both written and verbal and be well organized Ability to multi-task and prioritize as well as have strong hands-on experience in a lab environment Exhibit logical troubleshooting and creative problem-solving skills along with the ability to implement the performance testing process Role requirement:- 3-5 years of experience in performance engineering preferably in a product company. Excellent Java coding skills. Experience must include workload modeling, development and execution of performance test and results analysis Ability to learn complex functional domains Strong analytical skills Must have performance testing experience of multi-tier web-based applications, SAAS solutions Must have experience in performance testing tools like LoadRunner, NeoLoad and APM tools like Dynatrace Must have experience in profiling application, database, and APIs performance Experience in relational database management systems, preferably Postgres, MSSQL Experience in using and analyzing results from proxy tools like Fiddler, Browser Dev Tools Hands-on experience on Linux is desirable Experience on SOAPUI and JMeter will be a plus UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com

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2.0 years

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Trivandrum, Kerala, India

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Company Overview Website: https://carestack.com/ Instagram: https://instagram.com/carestack.people CareStack is a complete cloud-based dental software solution for scheduling, clinical, billing, patient engagement, and reporting needs of dental offices of any size - whether it's a single location or a large multi-site DSO with hundreds of locations. The company was founded in 2015, and the commercial launch was done in early 2018. Since then, more than 1000 offices have chosen CareStack as their single source of truth. This is the fastest growth till date in the dental practice management software market, dominated by 100- year-old distribution companies. More about CareStack ● Rated by independent B2B software reviews and research analysts as the most modern, innovative and customer experience focused company in space with the fastest growth in the segment. ● Important strategic go to market partnerships with dental industry leaders like Delta Dental, Darby Dental and several others. ● Venture backed with over $125M raised from leading financial and strategic investors. ● HQ'd in Orlando, FL with offices in Minnesota, Bangalore, Trivandrum and Cochin. Role Overview CareStack seeks to hire a Senior Engineer to build its next generation healthcare platform. You will be reporting to a Staff SDE in your business unit, to develop and release services and solutions for our platform, aligning with your business unit’s goals and objectives. Key responsibilities ● Technical Design You can be a generalist or a specialist in technology areas, but capable of creating complete designs to solve a specific problem that accomplishes a definitive product feature or enables a technical advancement. You should drive design reviews, suggest abstractions and patterns, review reusability suggestions made by other developers in your team. Your design reviews should scrutinize security, performance, scalability and other relevant non functional requirements of features being developed. ● Process Definition/Adherence You should drive estimations, review test scenarios/cases created by QAs in your team, facilitate sprint grooming and planning meetings. You must learn, practice and evangelize standard techniques for grooming, defining complexity of stories and estimation. ● Code Quality At Carestack we believe that your code reflects your character. Code for scale, produce maintainable reusable code. You must evangelize clean coding, continuous refactoring to ensure a high level of code quality. Continuously learn, practice and evangelize coding patterns/best practices within and outside your team. You should ensure testability of team functional areas, facilitate integration testing, resolve deep rooted technical issues and proactively help team members in solving complex problems. You should ensure effective review of MRs ensuring code quality and adherence to agreed design. ● Team Player You should proactively communicate to resolve dependencies within and outside the team. You should build the ability to preempt conflicts within the team and resolve them if required. As a knowledge giver, you should foster a culture of learning and sharing knowledge within and across squads. You should engage in conversations that are objective, and data driven. Strive and push your team in this direction. Understand organizations culture code and streamline conversations and activities that will further instill this code. Mentor and coach new additions to your team. ● Value/Mission Alignment Be a champion for CareStack within the product team. Help drive workplace and cultural norms within your business unit that align with CareStack company values. This role may be for you if you… ● Have an insatiable itch to join and the courage to scale an early-stage technology company. ● Have 2+ years of experience in designing and building modern web platforms, using Microsoft technologies on the backend and Angular on the front end. ● Can be a generalist or specialist with a deep understanding of building software components that meet defined requirements, with a good understanding of .NET Core/ASP.NET or Angular 2+ ● Are proficient in data structures and algorithms, and object-oriented analysis and design of software systems. ● Are a backend specialist with good understanding of event driven programming, distributed systems, caching/in-memory computing systems, data modelling for transactional systems. ● Are a frontend specialist, with a deep understanding of browser and JavaScript fundamentals, designing, building, packaging and deploying applications using Angular 2+ framework. ● Are enthusiastic about designing innovative solutions and love writing and reviewing code whenever the opportunity arises. ● Thrive on healthy debates, confidently standing behind your design ideas with logical reasoning and data to support your viewpoint. ● Embrace a collaborative mindset—approaching code reviews and design discussions with openness, humility, and a willingness to both give and receive constructive feedback. ● Value data-driven, objective conversations and consistently seek clarity and precision in your communication.

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0.0 years

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Mohali, Punjab

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We are looking for enthusiastic and sincere PHP Fresher candidates who have undergone 3–6 months of hands-on training in web development. The ideal candidate should have a solid understanding of PHP and related web technologies. You will be responsible for assisting in the development, testing, and maintenance of dynamic websites and web applications. Key Responsibilities: Assist in developing and maintaining web-based PHP applications. Write clean, well-documented, and efficient code using PHP and MySQL. Build responsive web interfaces using HTML, CSS, JavaScript, Bootstrap, and jQuery. Implement features using AJAX and JavaScript for better user experience. Work with Object-Oriented Programming (OOPs) concepts in PHP. Collaborate with senior developers and follow coding best practices. Required Skills: Good knowledge of Core PHP and MySQL . Proficiency in HTML5, CSS3, JavaScript, jQuery, AJAX , and Bootstrap . Understanding of OOPs concepts and their implementation in PHP. Familiarity with basic SQL queries and database operations. Ability to develop responsive web pages. Basic knowledge of web development best practices and standards. Strong logical thinking and problem-solving skills. Good communication skills and a team-player attitude. Eligibility Criteria: Must have completed 3–6 months of PHP training (Internship or Certification). Bachelor’s Degree in Computer Science, IT, or related field (preferred). Must be sincere, hardworking, and willing to learn . Ready to work in a fast-paced environment. Why Join Us? Opportunity to work on live projects. Guidance from experienced developers. Growth and learning opportunities in a supportive environment. Salary: 8,000-10,000 Location: Mohali (Punjab) Interview Mode will be Personal Job Types: Full-time, Permanent, Fresher Pay: ₹8,000.00 - ₹10,000.00 per month Schedule: Day shift Morning shift Location: Mohali, Punjab (Required) Work Location: In person

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6.0 years

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India

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📌 Job Title: .NET Backend Developer 📍 Location: Remote 🕒 Experience: 2–6 years 🏢 Company: GainBooks – A product by Saral, backed by 35+ years of trust in business management software GainBooks is a modern business management platform offering CRM, Sales Mgmt, WhatsApp Automation, Task management, payroll, and different financial modules. Backed by Saral’s 35+ year legacy, we're building intuitive, scalable, and affordable tech for growing businesses. Key Responsibilities: Design and develop scalable applications using .NET technologies (ASP.NET Core, WinForms, Console, API, and Service Projects) Build, consume, and document RESTful APIs Work on SQL Server —designing schemas, writing complex queries, and optimizing performance Collaborate with UI developers to integrate backend with front-end (HTML, CSS, JavaScript/jQuery) Handle version control using GitHub and participate in code reviews Contribute to architecture discussions and debugging/optimizing existing modules Technical Skills Required: Strong hands-on experience in: ASP.NET Core / MVC / C# Windows Forms (WinForms) Console Applications Web & API-based Applications Windows Services / Background Jobs Sound knowledge of RDBMS concepts and SQL (Stored Procedures, Indexing, Joins) Proficiency in JavaScript, jQuery, HTML5, CSS3 Experience with Git/GitHub for version control Nice to have: Exposure to WhatsApp Cloud API , SignalR, Meta APIs Soft Skills: Strong logical thinking and debugging ability Effective communication and documentation skills Adaptability and willingness to learn modern tech stacks Ability to take ownership of features/modules end-to-end Why Join GainBooks: Work on a product used by real businesses across India Contribute to next-gen MSME automation tools Get hands-on exposure to real-world integrations and scalable architecture Flat hierarchy and flexible work environment Email your cv at hrsupport@saralerp.com

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0.0 - 1.0 years

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Navi Mumbai, Maharashtra

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DEMNavi Mumbai Posted On 26 Jun 2025 End Date 25 Aug 2025 Required Experience 0 - 1 Years Basic Section No. Of Openings 0 Designation Trainee Test Engineer Closing Date 25 Aug 2025 Organisational MainBU Cloud Sub BU DEM ParentCC COGS CostCenter COGS Legal Entity QualityKiosk Technologies Private Limited Legal Entity Location Navi Mumbai Country India Region India State Maharashtra City Navi Mumbai Working Location Ghansoli Client Location NA Skills Skill QUALITY ASSURANCE AUDIT COMMUINCATION Highest Education B.TECH/B.E MCA CERTIFICATION NON MANDATORY Working Language ENGLISH JOB DESCRIPTION JD No. JD-QA-TTE Role Training Test Engineer Position/ Designation QA Reporting to QA Team Lead Position Statement / Purpose: This role is responsible for monitoring the performance and availability of the (Web and Mobile application) for our client as per predefined frequency. The role shall drive this through the testing management and providing feedback to development on what needs improvement in order to produce top-quality software programs that meet customer expectations. Key Deliverables (Key Result Areas): Monitoring SLA and Highlight if any SLA Miss., Tracking and Reporting Defects Collaboration Support Function Interaction with stakeholders Multitasking Attention to Detail Familiarity Key Responsibilities (Job Description): Monitoring SLA and Highlight if any SLA Miss: QA Engineer will need to monitor the availability of web and mobile applications and report any issues or SLA Missed to relevant stakeholders. Tracking and Reporting Defects: Conducting Quality Assurance (QA) tests and inspections to identify defects or errors. Collaboration: Creating and implementing quality control procedures and standards. Collaborating with cross-functional teams to address and resolve quality issues. Developing and maintaining documentation for QA processes and procedures. Support Function: Providing training and support to team members to improve overall quality performance. Staying updated with industry best practices and emerging trends in quality management. This involves supporting applications for all domains like Banking, Insurance, Mutual Funds, Ecommerce, Depositories, Trading and Securities Interaction with stakeholders: Proactive and prompt communication with internal stakeholders to resolve their queries quickly and accurately. Multitasking: Job demands multi-tasking with good Analytical, Logical Reasoning Skills with Smart and quick thinking. Attention to Detail: Strong attention to detail and analytical skills. Proficiency in quality assurance methodologies and tools. Familiarity: Familiarity with relevant regulations and compliance standards (if applicable to the industry). nKey Performance Measures and KPIs: Highlight the challenges faced in monitoring their respective applications to the immediate next level and working towards its closure. Analysing data and generating reports to track and report on quality metrics. Conducting root cause analysis for quality problems and suggesting corrective actions. Key Decision Pointers (capture any decision-making authority, if any) This role is an individual contributor and providing the inputs for further decision making. Background: Education: BE/B. Tech/MCA BSc/MSc [(IT, Computer Science, Electronics and Telecom)- Except Mechanical] Experience: 0 to 6 Months Behavioural/Soft Skills Effective communication skills and ability to articulate properly Should be confident have good Communication, Analytical & Logical reasoning skills. Skills with Smart and Quick Thinking with Good Pace. Should be flexible with rotational shifts and week offs Candidate should be open to travel anywhere in Mumbai Outstation candidates should be open for relocation nearby to Navi Mumbai.

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15.0 years

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Gurugram, Haryana, India

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Overview Cvent is a leading meetings, events, and hospitality technology provider with more than 4,800 employees and ~22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection. The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship - a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to take action, embrace risk, and make decisions as if they had founded the company themselves. At Cvent, we value the diverse perspectives that each individual brings. Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds on shared connections. About Client Services Group We are a team of 900+ Product Consultants, Project Managers, Graphics designers, Success Consultants, Quality Analysts, Trainers, and Reporting Analysts. Ours is a close-knit group of dynamic and high-energy professionals. This team provides customer service and technical support as well to support and build web events, mobile app events, surveys, custom reporting and RFPs to more than 20,000 clients. Cvent hires the brightest people with extraordinary capabilities to learn and are extremely motivated to succeed. The demonstrated ability to think at both strategic and operational level, locally and globally, is required. we’re looking to bring somebody on board who’s - Mission-Driven, Humble, Resilient and a creative problem solver. In This Role, You Will Implement continuous improvement initiatives to improve customer experience. Advise and implement the vision and strategy for the Support organization in achievement of organizational goals in partnership with other departments/functions. Deliver defined Objectives and Key Results (OKRs) and performance measures against company goals with a hands-on approach to understand gaps and run continuous improvement efforts. Develop a successful team of Managers, Leads & Specialists in a growth environment including developing the team for future changes, managing the team's change resilience, and minimizing performance impacts associated with change. Work and be accountable for headcount planning, budget, and cost mitigation and/or investment initiatives. Guide employee engagement and an inspiring culture ensuring effective performance management, mentoring, and development and crafting an environment where people can excel through accountability, support, and empowerment. Demonstrate a data driven approach to supervising the function, including establishing effective critical metrics, key performance indicators, and other leading/lagging indicators which provide insight into the efficiency of the function and changes in risk profile. Consistently improve the customer experience across our key channels and products by advocating for the voice of the customer across internal partners, ensuring that resources are invested in improving customer satisfaction and enabling scale. Use excellent presentation and interpersonal skills to report findings and recommendations to the leadership. Identify and implement groundbreaking changes to generate efficiencies and deliver better customer experiences while ensuring the teams adheres to business requirements. Keep ahead of event industry developments and apply standard methodologies to areas of improvement. Additional duties and responsibilities as necessary. What Does Success Look In Your First 12 Months Establish a successful model covering all aspects of hiring, training, and Support processes that is clearly defined and documented. Proven cross-functional relationships with other stakeholders to run functional improvements using all relevant data sources to drive an improved customer experience. Built and implemented a strong governance model for the team with a very hands-on approach and in alignment with key stakeholders to ensure adherence and compliance to all established policies and procedures to deliver the best possible experience to our customers. Work seamlessly towards ensuring alignment to the organizational and functional goals and deliver as per the vision Mentor leaders, managers to ensure effective succession management and best practice implementation in talent management through close coordination with HRBP. Thorough assessment, refinement, and deployment of our services offerings Be the Champion of ‘Voice of Customer’ and ‘Voice of Business’ and effectively engage, proactively drive and ensure excellent stewardship of critical business programs. Here's What You Need Overall 15+ years of customer support operations experience. Minimum 8 years of experience in service delivery & managing large teams. Experience scaling and building operational teams, including people, processes, and programs. A solid leader, doer, motivator, and decision-maker with consistent track record working efficiently with people at all levels. Managing B2B customer operations in US/EU (preferred). Handled a team size minimum of 150 FTE. Results focused, forward thinking approach with ability to problem-solving complex issues to deliver shared goals and outcomes across internal and external teams. Able to develop and optimally articulate a vision & strategy as well as communicate strategic direction. Ability to interpret qualitative and quantitative data to formulate concrete insights and compile information in a structured, logical manner. Comprehensive knowledge of industry best practices, processes, and measurements Demonstrated experience in providing product support, ideally within a SaaS environment, though not strictly required Motivational leader who is sensitive to our employee’s and client’s needs Near-native English fluency Career progression through client service management a plus Ability to track key performance metrics and make business decisions. Leadership skills and traits with a fair understanding of motivation theories Very proficient with software packages of Microsoft Office Aptitude for data analysis and perform trend analysis. Excellent presentation skills Entrepreneurial spirit/mindset, flexibility toward dynamic changes We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.

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0 years

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Gurugram, Haryana, India

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Overview We are hiring Management trainee in our Client Services department for Event Management software product. You shall either be a part of a team that supports clients over the phone and email on the Cvent Event Management software or will be responsible for implementing their event requirements in the tool and sharing best practices with them. Our team of over 350 Product Consultants, Analysts and Relationship Managers is a close-knit group of dynamic and high-energy professionals. We hire bright people who are willing to learn and are extremely motivated to succeed. We have people from various educational backgrounds including computer information systems, psychology, and communications. In This Role, You Will Support clients over the phone and email by answering their product questions and offering technical assistance Offer best practice tips to clients to boost their meeting attendance via Cvent’s marketing engine Gather client requirements for future releases of the product Create and maintain all product documentation Implement and manage the online portion of client events as and when needed Gather client requirements and implement them in Cvent’s event management software Communicate with the client and review the initial implementation with them and make required changes Provide suggestions to the client to improve the overall result of the implementation and help client meet their goals Document all communication with the client in Cvent’s CRM software Here's What You Need Freshers (Batch - 2024/2025) Excellent communication skills (verbal and written) Strong analytical and logical skills Strong business acumen, ethics, and high integrity High comfort level in using online software products Must be articulate, organized, detail-oriented and have ability to multi-task Quick learner, with a positive attitude and ability to work well within a team

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1.0 - 6.0 years

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Gurugram, Haryana, India

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Overview We are hiring in our Client Services department for Event Management software product. You shall either be a part of a team that supports clients over the phone and email on the Cvent Event Management software or will be responsible for implementing their event requirements in the tool and sharing best practices with them. Our team of over 350 Product Consultants, Analysts and Relationship Managers is a close-knit group of dynamic and high-energy professionals. We hire bright people who are willing to learn and are extremely motivated to succeed. We have people from various educational backgrounds including computer information systems, psychology, and communications. In This Role, You Will Support clients over the phone and email by answering their product questions and offering technical assistance Offer best practice tips to clients to boost their meeting attendance via Cvent’s marketing engine Gather client requirements for future releases of the product Create and maintain all product documentation Implement and manage the online portion of client events as and when needed Gather client requirements and implement them in Cvent’s event management software Communicate with the client and review the initial implementation with them and make required changes Provide suggestions to the client to improve the overall result of the implementation and help client meet their goals Document all communication with the client in Cvent’s CRM software Here's What You Need Excellent communication skills (verbal and written) Graduate/ Under-graduate(drop-out) with 1-6 years of work experience Strong analytical and logical skills Experience in US Customer service is must Strong business acumen, ethics, and high integrity High comfort level in using online software products Must be articulate, organized, detail-oriented and have ability to multi-task Quick learner, with a positive attitude and ability to work well within a team

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0.0 - 3.0 years

0 - 0 Lacs

Shivane, Pune, Maharashtra

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Job Responsibilities of E-commerce Executive: 1) Managing Marketplaces like Amazon, Flipkart, Snapdeal, Website and Maximize sales through all the online portals. 2) Managing Listings, Orders, Advertising, Logistics, Returns, and Reconciliation of monthly Sales Reports, Payment Reports, Commission Invoices, and TCS Reports. Updating all monthly reports in SAP ERP. 3) Monitoring customer feedback, and understanding and resolving customer complaints. 4) Working with Graphics Designer & Brainstorming Designs for Website banners & Creatives. Content Writing for All Products. 5) Planning & Promoting digital marketing campaigns - Post designing, Advertising, Social media (Facebook, Instagram, LinkedIn, twitter, YouTube), review effectiveness of digital marketing campaigns. Knowledge Skills Required · Good communication skills (written and verbal) (English) · Demonstrates good knowledge of the Ecommerce and Social Media apps. · Digital marketing capabilities: SMM, SMO, SEO, SEM, PPC, Content Marketing, FB/Instagram/YouTube/LinkedIn/WhatsApp Marketing, Email Marketing, Google Analytics · Well versed in Microsoft Office (Excel, Word, PowerPoint) · Good Analytical and Logical skills. Organized and detail-oriented · Work successfully in a team environment as well as independently · Self-Starter & Initiation. Job Types: Full-time, Permanent Pay: ₹22,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Fixed shift Supplemental Pay: Performance bonus Ability to commute/relocate: Shivane, Pune - 411023, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: total work: 3 years (Preferred)

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0 years

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Chennai, Tamil Nadu, India

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Description The Digi-Flex program aims to deliver the highest content quality experience for digital content across the globe, in multiple languages. We believe high-quality content and service will help us win the trust and loyalty of customers in German- speaking markets. As part of the Digi-Flex org supporting IMDb's global content operations, this role focuses on enriching IMDb's German entertainment database. Under general supervision, responsibilities include researching and sourcing entertainment industry content from German trusted sources, studios, and official movie sites; adding and updating German movie/TV show information on IMDb pages; verifying and maintaining data accuracy across various entertainment metadata following IMDb's editorial guidelines. The ideal candidate will contribute to comprehensive coverage of German entertainment industry events and news while ensuring IMDb's German catalog maintains high-quality, accurate, and up-to-date information. The associate will be required to use various tools and systems to perform the above tasks and capture data on a daily basis to meet the team/individual productivity and quality goals. The tasks will primarily be repetitive in nature and will require the individual to make judgment-based decisions by referring to guidelines provided in the SOP. The individual will also need to identify and report any process/tool related issues, if and when they arise. Basic Qualifications Graduate in any stream. Strong written and verbal communication. DE Language expertise. Language level requirements - B2 level DE. Ability to work independently or as part of a team, and should be flexible to work on multiple processes. Always look out for continuous process improvement opportunities in tasks they perform and should be able to drive these initiatives with support from their manager. Analytical and Logical Reasoning Skills. To be able to handle subjective decision making with high level of attention to detail, and not be totally dependent on only SOP/standard operating procedure guidelines. Passion for English/Indian/DE language movies with an interest to keep themselves updated on current entertainment news and industry trends. Preferred Qualifications Willingness to review explicit adult content (violence, nudity, strong language etc.) to ensure the content is in compliance with internal policy guidelines. Willingness to work weekends and in shifts. Working knowledge of computers and basic MS office skills. Familiarity with IMDb Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI MAA 15 SEZ - K20 Job ID: A3018614

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0 years

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Gurgaon, Haryana, India

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Who You'll Work With Driving lasting impact and building long-term capabilities with our clients is not easy work. You are the kind of person who thrives in a high performance/high reward culture - doing hard things, picking yourself up when you stumble, and having the resilience to try another way forward. In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and opportunities you need to become a stronger leader faster than you ever thought possible. Your colleagues—at all levels—will invest deeply in your development, just as much as they invest in delivering exceptional results for clients. Every day, you'll receive apprenticeship, coaching, and exposure that will accelerate your growth in ways you won’t find anywhere else. When you join us, you will have Continuous learning Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey. A voice that matters From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes. Global community With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions for our clients. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences. World-class benefits On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package, which includes medical, dental, mental health, and vision coverage for you, your spouse/partner, and children. Your Impact As a Junior C&I Analyst, you will be based in Gurugram, India as part of our Digital & Tech Insights team. You will contribute to a wide range of initiatives spanning strategy, sourcing, and technology modernization. You will have the opportunity to develop and apply a diverse set of skills across industries and functions, working on some of the most pressing challenges faced by our clients. You will collaborate closely with colleagues across McKinsey & Company to deliver transformative impact for our clients. Together, you will help them design and implement breakthrough products, experiences, and businesses, with a focus on technology-driven solutions. You will support internal client service teams across practices by delivering high-quality research, analysis, and insights on digital and technology topics. This role offers a unique platform to build expertise in digital and technology topics while working in a collaborative, high-impact environment. You will be part of a team that is shaping the future of technology for our clients, while also advancing your own professional growth. You will scope and problem-solve with project teams to clarify knowledge needs, conduct in-depth research using proprietary and external resources, and synthesize findings into client-ready deliverables. Additionally, you will contribute to the development of knowledge assets, tools, and databases, while mastering McKinsey’s research toolkit and methodologies. Your Qualifications and Skills An undergraduate degree with an engineering background is preferred Up to 9 months of experience in Digital/IT services would be helpful Excellent organizational capabilities, including the ability to initiate tasks independently and see them through to completion Proficient in rational decision making based on data, facts, and logical reasoning. Strong analytical and quantitative skills; good problem-solving capabilities Ability to create work product-focused materials / outputs, which may include PowerPoint decks, Excel models, articles, or other written deliverables Exceptional time management to meet your responsibilities in a complex and largely autonomous work environment Professional attitude, intellectual curiosity, good team player and customer service orientation Strong attention to detail and ability to prioritize Willing to work in a highly demanding and result-oriented team environment Candidates for this role should be entrepreneurial, and self-starters who enjoy the challenges and rewards of working in a dynamic and changing environment Strong communication skills, both verbal and written, in English, with the ability to adjust your style to suit different perspectives and seniority levels

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Greater Chennai Area

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Role Working within Product Engineering with multi-location teams, your mission will be to play an active role in designing & developing application and working as a Full stack developer. You should also be able to collaborate with other team members for understanding the objectives, meeting the expectation and delivering the requirements within agreed timeline with good quality and be up to date on new technologies and Key design principles. Responsibilities Develop creative solutions and write technical design based on the requirements. Develop and maintain enterprise grade SaaS software, adapting Agile methodology. Assist in tuning and optimization. Develop and execute unit tests for product components. Perform peer code reviews and provide feedback. Promote high quality, scalability, and timely completion of projects. Development in Golang/Core Java, J2EE, Struts, spring, Client-Side scripting, Hibernate, Database Development of scalable core-java applications, Web Applications and Web Services Requirements Bachelors degree in engineering, CS or equivalent experience Understanding of Data Structures, algorithms and their applications Good hands on experience in Looker APIs, dashboards and Look ML Strong problem-solving skills Experience in building microservices using golang/Spring Boot stack (spring cloud, spring-data) Extensive experience in developing and consuming REST APIs Experience in profiling applications Experience with at least one of the front-end frameworks such as Angular or Vue. Strong analytical skills and general logical reasoning Excellent written and verbal communication skills and presentation skills. Good understanding of Software development life cycle (SDLC) Basic SQL queries Must have software development experience using: Java Sprintboot, Kafka, SQL, Linux, Apache Redis, Good to have software development experience in AWS cloud using: Go, Python, MongoDB, Postgres, Clickhouse (ref:hirist.tech)

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