Senior Data Scientist - Prompt Engineer FedEx

4.0 - 8.0 years

0 Lacs

delhi

On-site

As a Decision Scientist - Senior at FedEx, you will work with cross-functional and cross-regional teams to analyze data, monitor and forecast trends, create strategies, provide requirements to data scientists and technology teams, and communicate with global stakeholders to ensure the best possible customer experience. Joining the Customer Experience Analytics team as a skilled and passionate GenAI Prompt Engineer, you will focus on designing inputs for AI tools that generate optimal outputs and enhance customer experience through data-driven insights and innovative product development. Your main responsibilities will include designing and developing prompts for various applications, collaborating with cross-functional teams to understand user needs, analyzing and iterating on prompts based on performance metrics and user feedback, conducting experiments to test new prompting techniques, staying updated on advancements in natural language processing (NLP) and AI, documenting and communicating work clearly, providing actionable insights to business and leadership, enhancing virtual assistant interactions with customers, improving turnaround time on report development, and contributing to FedEx's digital adoption strategy. To qualify for this role, you should have a Bachelor's degree in computer science, linguistics, writing, or a related field, proficiency in programming languages like Python and experience with relevant libraries and frameworks, at least 2 years of experience in prompt engineering or a related role in the AI and Chatbots domain, strong analytical skills, experience with large datasets and data visualization tools, excellent communication and collaboration skills, ability to thrive in a fast-paced environment, and a minimum of 4+ years of relevant experience. FedEx values diversity, equity, and inclusion in the workforce, and is committed to providing growth opportunities for all individuals. As an equal opportunity/affirmative action employer, FedEx ensures fair treatment and a supportive work environment. The company's People-Service-Profit philosophy underscores the importance of its employees, who deliver exceptional service to customers worldwide. FedEx's culture, built on values and behaviors, has been integral to its success and growth since its inception in the early 1970s. Through a focus on innovation, quality service, and employee well-being, FedEx continues to thrive in the global marketplace.,

Posted 19 hours ago

Apply

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.