Technical Support Engineer III Observe.AI

5.0 - 9.0 years

0 Lacs

karnataka

On-site

Role Overview: As a Technical Support Engineer III at Observe.AI, you will play a crucial role in providing efficient and accurate technical support for Observe.AI's product to ensure customer satisfaction. Your technical expertise and experience will help drive a customer-first mindset with every customer interaction. You will be responsible for improving the deflection rate of engineering-based escalations, collaborating with various teams, analyzing user challenges, providing support for integrations, mentoring L2 Support agents, and continuously improving team processes. Key Responsibilities: - Provide efficient and accurate technical support for Observe.AI's product to ensure customer s...

Posted 1 day ago

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Cloud Engineer Green Hr Solutions

3.0 - 8.0 years

15 - 30 Lacs

Bengaluru

Remote

Hiring for USA based big Multinational Company (MNC) The Cloud Engineer is responsible for designing, implementing, and managing cloud-based infrastructure and services. This role involves working with cloud platforms such as AWS, Microsoft Azure, or Google Cloud to ensure scalable, secure, and efficient cloud environments that meet the needs of the organization. Design, deploy, and manage cloud infrastructure in AWS, Azure, GCP, or hybrid environments. Automate cloud infrastructure provisioning and configuration using tools like Terraform, Ansible, or CloudFormation. Ensure cloud systems are secure, scalable, and reliable through best practices in architecture and monitoring. Work closely w...

Posted 3 months ago

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