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AI Engineer – Voice, NLP, and GenAI Systems Location : Sector 63, Gurgaon – 100% In-Office Working Days : Monday to Friday, with 2nd and 4th Saturdays off Working Hours : 10:30 AM to 8:00 PM Experience : 2–6 years in AI/ML, NLP, or applied machine learning engineering Apply at : careers@darwix.ai Subject Line : Application – AI Engineer – [Your Name] About Darwix AI Darwix AI is India’s fastest-growing GenAI SaaS platform transforming how enterprise sales, field, and support teams engage with customers. Our suite— Transform+ , Sherpa.ai , and Store Intel —powers real-time multilingual voice analytics, AI nudges, coaching systems, and computer vision analytics for major enterprises across India, MENA, and Southeast Asia. We work with some of the largest names such as Aditya Birla Capital, Sobha, GIVA, and Bank Dofar. Our systems process thousands of daily conversations, live call transcripts, and omnichannel data to deliver actionable revenue insights and in-the-moment enablement. Role Overview As an AI Engineer , you will play a key role in designing, developing, and scaling AI and NLP systems that power our core products. You will work at the intersection of voice AI, natural language processing (NLP), large language models (LLMs), and speech-to-text pipelines. You will collaborate with product, backend, and frontend teams to integrate ML models into production workflows, optimize inference pipelines, and improve the accuracy and performance of real-time analytics used by enterprise sales and field teams. Key ResponsibilitiesAI & NLP System Development Design, train, fine-tune, and deploy NLP models for conversation analysis, scoring, sentiment detection, and call summarization. Work on integrating and customizing speech-to-text (STT) pipelines (e.g., WhisperX, Deepgram) for multilingual audio data. Develop and maintain classification, extraction, and sequence-to-sequence models to handle real-world sales and service conversations. LLM & Prompt Engineering Experiment with and integrate large language models (OpenAI, Cohere, open-source LLMs) for live coaching and knowledge retrieval use cases. Optimize prompts and design retrieval-augmented generation (RAG) workflows to support real-time use in product modules. Develop internal tools for model evaluation and prompt performance tracking. Productionization & Integration Build robust model APIs and microservices in collaboration with backend engineers (primarily Python, FastAPI). Optimize inference time and resource utilization for real-time and batch processing needs. Implement monitoring and logging for production ML systems to track drift and failure cases. Data & Evaluation Work on audio-text alignment datasets, conversation logs, and labeled scoring data to improve model performance. Build evaluation pipelines and create automated testing scripts for accuracy and consistency checks. Define and track key performance metrics such as WER (word error rate), intent accuracy, and scoring consistency. Collaboration & Research Work closely with product managers to translate business problems into model design requirements. Explore and propose new approaches leveraging the latest research in voice, NLP, and generative AI. Document research experiments, architecture decisions, and feature impact clearly for internal stakeholders. Required Skills & Qualifications 2–6 years of experience in AI/ML engineering, preferably with real-world NLP or voice AI applications. Strong programming skills in Python , including libraries like PyTorch, TensorFlow, Hugging Face Transformers. Experience with speech processing , audio feature extraction, or STT pipelines. Solid understanding of NLP tasks: tokenization, embedding, NER, summarization, intent detection, sentiment analysis. Familiarity with deploying models as APIs and integrating them with production backend systems. Good understanding of data pipelines, preprocessing techniques, and scalable model architectures. Preferred Qualifications Prior experience with multilingual NLP systems or models tuned for Indian languages. Exposure to RAG pipelines , embeddings search (e.g., FAISS, Pinecone), and vector databases. Experience working with voice analytics, diarization, or conversational scoring frameworks. Understanding of DevOps basics for ML (MLflow, Docker, GitHub Actions for model deployment). Experience in SaaS product environments serving enterprise clients. Success in This Role Means Accurate, robust, and scalable AI models powering production workflows with minimal manual intervention. Inference pipelines optimized for enterprise-scale deployments with high availability. New features and improvements delivered quickly to drive direct business impact. AI-driven insights and automations that enhance user experience and boost revenue outcomes for clients. You Will Excel in This Role If You Love building AI systems that create measurable value in the real world, not just in research labs. Enjoy solving messy, real-world data problems and working on multilingual and noisy data. Are passionate about voice and NLP, and constantly follow advancements in GenAI. Thrive in a fast-paced, high-ownership environment where ideas quickly become live features. How to Apply Email your updated CV to careers@darwix.ai Subject Line: Application – AI Engineer – [Your Name] (Optional): Share links to your GitHub, open-source contributions, or a short note about a model or system you designed and deployed in production. This is an opportunity to build foundational AI systems at one of India’s fastest-scaling GenAI startups and to impact how large enterprises engage millions of customers every day. If you are ready to transform how AI meets revenue teams—Darwix AI wants to hear from you.

Job Description Position : Consulting Member of Technical Staff Location : Bengaluru Karnataka , India At Oracle Cloud Infrastructure (OCI), we build the future of the cloud for Enterprises as a diverse team of fellow creators and inventors. We act with the speed and attitude of a start-up, with the scale and customer focus of the leading enterprise software company in the world. Values are OCI’s foundation and how we deliver excellence. We strive for equity, inclusion, and respect for all. We are committed to the greater good in our products and our actions. We are constantly learning and taking opportunities to grow our careers and ourselves. We challenge each other to stretch beyond our past to build our future. You are the builder here. You will be part of a team of really thoughtful, motivated, and diverse people and given the autonomy and support to do your best work. It is a dynamic and flexible workplace where you’ll belong and be encouraged. Within OCI, AI Services team's one of the goals is to improve user experience and solve challenging problems through seamless employee services by enabling AI/ML services like NLP , Vision, Machine Translation etc. We are seeking a seasoned ML Architect/Senior Engineer with strong background in software design , development and experience in architect application or platform around ML ops, dev ops and ML Platform. The ideal candidate will collaborate with multi-functional teams to design, implement, and optimize ML Services and Platform. A successful candidate will be a person who enjoys diving deep into ML infrastructure, doing analysis, discovering root causes, and designing long-term solutions. You will be joining our AL infra and platform Engineering Service team who is responsible for building AI Platform, AI Ops capabilities to improve operational efficiency and effectiveness of enterprise engineering cloud services - thereby improve customer experience and service resiliency. So you will have an opportunity to design, implement systems end to end by helping select the right technologies, and envisioning a long-term architecture is part of the role. Finally, we always look for enthusiastic, passionate individuals with a willingness to learn new technologies. Responsibilities: Build and maintain scalable ML infrastructure and platforms for managing and deploying models in production environment Design, implement and optimize AI services / ML Engineering Platform/Infra for Data processing , Feature Engineering , Model training and Inference Implement standard methodologies for ML Ops, Dev Ops including model versioning , monitoring , logging and automated testing Proven ability to deliver products and experience with the full software development lifecycle Experience working on large-scale, highly distributed services infrastructure Translate business needs into advanced machine learning AI services and provide strong algorithm and coding execution and delivery of Machine Learning & Artificial Intelligence. Develop analysis and optimization methods to improve the AI platform Capabilities Experience working in an operational environment with important tier-one live site servicing Experience designing architectures that demonstrate deep technical depth in one area, or span many products, to enable high availability, scalability, market-leading features and flexibility to meet future business demands Stay up to date with latest advancements in machine learning , security technology and industry trends to drive innovation and maintain competitive advantage Preferred Qualification BS or MS degree in Computer Science or relevant technical field involving coding or equivalent practical experience 10+ years of total experience in software development Hands-on experience Design, developing and maintaining services on a public cloud platform (e.g., AWS, Azure, Oracle) Knowledge of Infrastructure as Code (IAC) languages, preferably Terraform Strong proficiency in programming languages such as Python, Java and ML frameworks/libraries such as Tensor flow , Pytorch or sci kit-learn Strong knowledge of Container and its Orchestration technology like Kubernetes, docker Solid understanding of software engineering principles, including version control , testing and deployment automation Communicate effectively to multiple collaborators on value and insights from data Make Recommendations and influence the AI service roadmap for our platforms & services to constantly improve Customer experience. Mentor other ML engineers/developer, and help them to develop their projects related to experimentation and evaluation. Craft a measurement strategy to evaluate the performance of complex systems against challenging requirements Develop robust methods for model monitoring in production and learning from feedback Ability to work with incomplete requirements and handle multiple projects with deadlines Employer Description As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one. Disclaimer: Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Responsibilities: Build and maintain scalable ML infrastructure and platforms for managing and deploying models in production environment Design, implement and optimize AI services / ML Engineering Platform/Infra for Data processing , Feature Engineering , Model training and Inference Implement standard methodologies for ML Ops, Dev Ops including model versioning , monitoring , logging and automated testing Proven ability to deliver products and experience with the full software development lifecycle Experience working on large-scale, highly distributed services infrastructure Translate business needs into advanced machine learning AI services and provide strong algorithm and coding execution and delivery of Machine Learning & Artificial Intelligence. Develop analysis and optimization methods to improve the AI platform Capabilities Experience working in an operational environment with critically important tier-one live site servicing Experience designing architectures that demonstrate deep technical depth in one area, or span many products, to enable high availability, scalability, market-leading features and flexibility to meet future business demands Stay up to date with latest advancements in machine learning , security technology and industry trends to drive innovation and maintain competitive advantage Career Level - IC5 Responsibilities Responsibilities: Build and maintain scalable ML infrastructure and platforms for managing and deploying models in production environment Design, implement and optimize AI services / ML Engineering Platform/Infra for Data processing , Feature Engineering , Model training and Inference Implement standard methodologies for ML Ops, Dev Ops including model versioning , monitoring , logging and automated testing Proven ability to deliver products and experience with the full software development lifecycle Experience working on large-scale, highly distributed services infrastructure Translate business needs into advanced machine learning AI services and provide strong algorithm and coding execution and delivery of Machine Learning & Artificial Intelligence. Develop analysis and optimization methods to improve the AI platform Capabilities Experience working in an operational environment with critically important tier-one live site servicing Experience designing architectures that demonstrate deep technical depth in one area, or span many products, to enable high availability, scalability, market-leading features and flexibility to meet future business demands Stay up to date with latest advancements in machine learning , security technology and industry trends to drive innovation and maintain competitive advantage About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

HCLTech is looking for a highly talented and self- motivated [ Principal Software Engineer to join it in advancing the technological world through innovation and creativity. Job Title: Principal Software Engineer Role/Responsibilities Gen AI capability development - Design, fine-tune, and optimize LLMs, retrieval-augmented generation (RAG), and reinforcement learning models for IT automation. Experiment with cutting-edge AI techniques, including multi-agent architectures, prompt tuning, and continual learning. 6+ years of experience in a similar role, with a strong focus on developing & deploying machine learning models in production environments. Improve model accuracy, latency, and efficiency, ensuring optimal performance for deployed ML applications. Design and implement CI/CD pipelines for deploying machine learning models to production environments Automate the processes involved in training, testing, deploying, and monitoring models to ensure smooth and continuous operations. Develop tools and frameworks for monitoring model performance and stability in production, ensuring models remain accurate and effective over time. Work closely with data scientists and data engineers to integrate machine learning models with existing data infrastructure Manage cloud-based machine learning environments, ensuring scalability, security, and cost-efficiency. Optimize models for production, focusing on performance, scalability, and resource utilization Create and maintain comprehensive documentation for processes, pipelines, and system architecture. Proficiency in Python and demonstrable expertise in at-least one of machine learning frameworks (e.g., TensorFlow, PyTorch, Scikit-learn). Experience with LLMs and finetuning models Experience with CI/CD tools (e.g., Jenkins, GitLab CI, Gitub Actions) and containerization (e.g., Docker, Kubernetes). Hands-on Knowledge of cloud platforms (e.g., AWS, GCP, Azure, Databricks) and cloud-native tools for MLOps. Experience with monitoring and logging tools (e.g., Prometheus, Grafana, ELK Stack). Experience with infrastructure-as-code tools (e.g., Terraform, Ansible). Familiarity with data engineering workflows and ETL processes. Knowledge of model explainability and fairness considerations in production. Working knowledge of Databricks is a huge plus. How You’ll Grow At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.

This position is posted by Jobgether on behalf of Drivetrain. We are currently looking for a SDE (Automation & Quality Focus) in India . This is an exciting opportunity for a backend-focused engineer who thrives on improving quality, automation, and performance. In a remote-first, fast-paced environment, you'll play a pivotal role in elevating engineering productivity through clean code, scalable backend solutions, and robust test frameworks. You'll work cross-functionally with developers, QA, and product teams, and contribute to shaping a high-quality codebase while optimizing backend performance at every level. Accountabilities: Design and maintain automation frameworks to streamline development and ensure reliability Identify, investigate, and resolve complex bugs, supporting high system stability Write and enforce clean, maintainable, and well-documented code Optimize backend system performance, scalability, and efficiency Collaborate with frontend, QA, and product teams to deliver top-tier features Contribute to internal documentation (e.g., test plans, SOPs, cookbooks) Stay updated on emerging tech trends to enhance tools and frameworks Requirements Proficient in backend languages (e.g., Python, Java, C#, Ruby, Go) Experience with backend frameworks like Django, Flask, Spring Boot, or Rails Strong knowledge of RESTful APIs, GraphQL, and backend architecture Solid experience with relational and NoSQL databases (MySQL, PostgreSQL, MongoDB, Redis) Deep understanding of data structures, algorithms, and clean code principles Skilled in automation frameworks and test-driven development Familiar with CI/CD, containerization (Docker, Kubernetes), and cloud platforms (AWS, GCP, Azure) Experience with monitoring/logging tools (e.g., Prometheus, ELK, Grafana) is a plus Highly collaborative and detail-oriented with a problem-solver mindset Benefits 💻 Fully remote role with a flexible work environment 🌏 Work from anywhere with a high degree of autonomy and ownership 🌱 Culture of innovation and open feedback, where the best ideas win 🤝 Transparent communication and close collaboration across all teams 📈 Join a fast-growing product-led company making a real impact Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly. 🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience and achievements. 📊 It compares your profile to the job's core requirements and past success factors to determine your match score. 🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role. 🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed. The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team. Thank you for your interest!

Job Title: Senior Python Developer – Backend Engineering Company: Darwix AI Location: Gurgaon (On-site) Type: Full-Time Experience Required: 4–8 Years About Darwix AI Darwix AI is building India’s most advanced GenAI-powered platform for enterprise sales teams. We combine speech recognition, LLMs, vector databases, real-time analytics, and multilingual intelligence to power customer conversations across India, the Middle East, and Southeast Asia. We’re solving complex backend problems across speech-to-text pipelines , agent assist systems , AI-based real-time decisioning , and scalable SaaS delivery . Our engineering team sits at the core of our product and works closely with AI research, product, and client delivery to build the future of revenue enablement. Backed by top-tier VCs, AI advisors, and enterprise clients, this is a chance to build something foundational. Role Overview We are hiring a Senior Python Developer to architect, implement, and optimize high-performance backend systems that power our AI platform. You will take ownership of key backend services—from core REST APIs and data pipelines to complex integrations with AI/ML modules. This role is for builders. You’ll work closely with product, AI, and infra teams, write production-grade Python code, lead critical decisions on architecture, and help shape engineering best practices. Key Responsibilities 1. Backend API Development Design and implement scalable, secure RESTful APIs using FastAPI , Flask , or Django REST Framework Architect modular services and microservices to support AI, transcription, real-time analytics, and reporting Optimize API performance with proper indexing, pagination, caching, and load management strategies Integrate with frontend systems, mobile clients, and third-party systems through clean, well-documented endpoints 2. AI Integrations & Inference Orchestration Work closely with AI engineers to integrate GenAI/LLM APIs (OpenAI, Llama, Gemini), transcription models (Whisper, Deepgram), and retrieval-augmented generation (RAG) workflows Build services to manage prompt templates, chaining logic, and LangChain flows Deploy and manage vector database integrations (e.g., FAISS , Pinecone , Weaviate ) for real-time search and recommendation pipelines 3. Database Design & Optimization Model and maintain relational databases using MySQL or PostgreSQL ; experience with MongoDB is a plus Optimize SQL queries, schema design, and indexes to support low-latency data access Set up background jobs for session archiving, transcript cleanup, and audio-data binding 4. System Architecture & Deployment Own backend deployments using GitHub Actions , Docker , and AWS EC2 Ensure high availability of services through containerization, horizontal scaling, and health monitoring Manage staging and production environments, including DB backups, server health checks, and rollback systems 5. Security, Auth & Access Control Implement robust authentication (JWT, OAuth), rate limiting , and input validation Build role-based access controls (RBAC) and audit logging into backend workflows Maintain compliance-ready architecture for enterprise clients (data encryption, PII masking) 6. Code Quality, Documentation & Collaboration Write clean, modular, extensible Python code with meaningful comments and documentation Build test coverage (unit, integration) using PyTest , unittest , or Postman/Newman Participate in pull requests, code reviews, sprint planning, and retrospectives with the engineering team Required Skills & QualificationsTechnical Expertise 3–8 years of experience in backend development with Python, PHP. Strong experience with FastAPI , Flask , or Django (at least one in production-scale systems) Deep understanding of RESTful APIs , microservice architecture, and asynchronous Python patterns Strong hands-on with MySQL (joins, views, stored procedures); bonus if familiar with MongoDB , Redis , or Elasticsearch Experience with containerized deployment using Docker and cloud platforms like AWS or GCP Familiarity with Git , GitHub , CI/CD pipelines , and Linux-based server environments Plus Points Experience working on audio processing , speech-to-text (STT) pipelines, or RAG architectures Hands-on with vector databases or LangChain , LangGraph Exposure to real-time systems, WebSockets, and stream processing Basic understanding of frontend integration workflows (e.g., with HTML/CSS/JS interfaces)

Job Summary As a DevOps Engineer, following primary and secondary skills are required. Strategy Adhere to technology roadmap for CEE Hive delivery Adopt the bank’s technology strategy and drive within our programs/ projects. Guide new ideas through the ideation and design process to ensure they are sufficiently defined to address and meet strategic goals. Build strong relationship with production support teams and SRE Ensure tech Obsolescence across CEE Hive is remediated with no impact to stability. Business Manage good relationship with stakeholders in Development, Quality Assurance, PSS, Technology Services and Architecture teams. Work with Development team and develop ADO CI/CD pipeline, deploy applications in non-production environments Work with Quality Assurance Function and Non-Functional teams and ensure deployments are completed in non-production (SIT, UAT, Regression and PT) within half-a-day Grant access in RBAC based on tickets raised by various teams Ensure Certificates in CEE hive applications are update to date and renewal of certificate 1 month before expiry Processes Adhere to ADO and Bank defined principles and guidelines on all Program delivery. Compliance on ICS guidelines, Security and Data protection Compliant to SDF/SIA process and drive bank towards automating process areas removing redundancies. Compliant SCB Group code of conduct and standards Compliance on CCIB Design and architecture guidelines, Data governance and policies Key Responsibilities People & Talent Be the face of the bank to your teams and communicate on things happening in department, bank, locale to drive the best results Be the first person to learn modern technologies proposed by SCB and implement the same in existing application CI/CD pipelines Risk Management Identity and highlight risks in the process to Squad Lead Governance Must be aware of the Group’s regulatory framework and adhere to it. Must understand the oversight and controls related to Business Unit, Job Function and deliver. Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Serve as a Director of the Board of [insert name of entities] Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Key stakeholders CEE Hive ITO, Solution Architect, Development teams, QA teams, SRE / PSS, Vendors related to CLDM and Interfacing systems Other Responsibilities Embed Here for good and Group’s brand and values in ; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats). Skills And Experience PRIMARY SKILLS 6 to 8 years of experience in DevOps Hands-on experience in Ansible for automating software provisioning, configuration management, and application deployments Hands-on experience in windows PowerShell scripting to automate deployments in Windows OS Strong OS fundamentals and hands-on skills in ANY - Linux/Unix/Windows Excellent python/bash scripting fundamentals High proficiency with application containerization and cluster management (docker, Kubernetes, OpenShift) Experience in scalability, failover, high-availability, memory, IO and CPU profiling Hands-on experience in installation/configuration/administration in any web servers and J2EE compliant servers In-depth knowledge of build/release systems and hands-on experience in developing and managing CI/CD pipelines – Bitbucket, Jenkins, Sonarqube, artifactory, App Scans tools Hands-on experience in implementing monitoring tools in ANY - AppDynamics, sysdig, Elasticsearch, Grafana, prometheus Understanding common network protocols and services (DNS, HTTP(S), SSH, FTP, SMTP) Hands-on experience on any major cloud platforms (AWS, Azure) Hands-on experience in implementing infrastructure-as-a-code with terraform Hands-on experience in supporting and manage database deployments (Oracle, postgres) Secondary Skills Hands-on experience in Kubernetes Internals and Administration. Experience with OpenShift Platform (Deployments, Objects creation, Storage, Kube Administration) Strong Observability Skills (Logging, Monitoring, Troubleshooting, Alert Notifications related aspects) – EFK/ELK Stack, Prometheus/Grafana Dashboard creation and visualization of metrics Qualifications SKILLS AND COMPETENCIES Ansible Kubernetes and Helm Chart Unix Shell Scripting PowerShell Scripting Core Java SQL in one of the databases (Oracle, Postgres, MySQL, etc) Python Any Web / App Server Azure DevOps CI/CD pipeline Git Jenkins ElasticSearch / LogStash / Kibana Grafana Prometheus About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Senior Software Engineer – Fullstack , LIVE Team, Bangalore About Warner Bros. Discovery Warner Bros. Discovery, a premier global media and entertainment company, offers audiences the world's most differentiated and complete portfolio of content, brands, and franchises across television, film, streaming, and gaming. The new company combines Warner Media’s premium entertainment, sports, and news assets with Warner Bros Discovery's leading non-fiction and international entertainment and sports businesses. For more information, please visit www.wbd.com Meet Our Team The Live team works on building a state-of-the-art ecosystem for ingesting, orchestrating, delivering, and operating Warner Bros. Discovery’s live programming around the world. As a Software Engineer, you will assume a technical leadership role on the team and work with Product and Engineering across geographies to deliver on new product features, initiatives, and integrations. With your deep technical knowledge, you will develop solutions to complex problems, drive operational excellence, and champion best practices to deliver in-house product solutions. Roles & Responsibilities Take complete ownership and accountability of feature requirements from conception till delivery and continue to manage, sustain and optimize the system. Collaborate with the product, business, design and engineering functions to be on top of your team's deliverables & milestones. Translate functional specifications into logical, component-based technical designs. Implement software components across the Live organization. Deliver highly reliable and scalable engineering architecture, and high quality, maintainable and operationally excellent code for your team. Participate in design discussions and code reviews What To Bring 5 - 8years of experience developing scalable software using microservices Experience in backend and frontend software development, ranging from building micro services and event driven architectures/solutions to customer-facing UI. Experience in private and public API design and cross-service integrations. Experience with software engineering best practices (e.g., unit testing, design patterns, building maintainable code, performance) Familiarity with a range of database technologies, encompassing both SQL and NoSQL options. Usage and deep understanding of JavaScript/TypeScript, Kubernetes, Kafka and AWS services Experience building, operating, and owning services. Implementing operational excellence mechanisms, runbooks, and best practices including alerting, metrics, and logging using CloudWatch, PagerDuty, etc. Ability to work with minimal instructions on day-to-day work, able to consume and self-start with general instructions on new assignments. Fosters an inclusive, supportive, and physiologically safe engineering culture. What We Offer A Great Place to work. Equal opportunity employer Fast-track growth opportunities. How We Get Things Done… This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.

Job Title: Incident Management Coordinator – L1 Department: IT Operations / Service Desk Reports To: Incident Manager or IT Operations Lead Location: Remote/Hybrid Role Purpose: The Incident Management Coordinator (L1) is responsible for monitoring, logging, categorizing, and prioritizing incidents in alignment with the ITIL framework. This role acts as the first point of contact for incident lifecycle management, ensuring timely communication, escalation, and resolution coordination with technical teams to minimize service disruption. Key Responsibilities: Incident Logging & Triage (L1) Act as the first point of contact for all IT service interruptions reported via phone, email, chat, or monitoring tools. Accurately log incidents into the IT Service Management (ITSM) tool with sufficient detail (time, impact, urgency, affected CI). Classify and prioritize incidents according to defined ITIL priority matrix (impact vs urgency). Perform initial diagnosis and attempt first-line resolution wherever possible. Incident Coordination & Escalation Ensure incidents are assigned to the correct resolver groups within agreed SLA timelines. Monitor incident queues and follow up with technical teams to ensure SLA compliance. Escalate major or high-impact incidents to L2/L3 teams and the Incident Manager as per escalation matrix. Support the Major Incident Manager by providing accurate and timely information. Communication & Stakeholder Updates Provide regular status updates to end-users, stakeholders, and resolver teams until incident resolution. Maintain clear communication with affected customers and ensure their expectations are managed. Prepare incident status reports as per process (daily/shift-wise). Process Compliance & Documentation Work strictly within the ITIL-aligned Incident Management process and suggest improvements where needed. Ensure all updates, workarounds, and resolutions are documented in the knowledge base for future reference. Adhere to agreed KPIs and SLAs for first-time resolution and response times. Key Deliverables: Accurate and timely incident logging. SLA compliance for response and resolution. Smooth escalation and coordination for major incidents. Quality documentation and updates in the ITSM tool. Required Skills & Experience: ✅ Technical/Process Knowledge Familiarity with ITIL framework (ITIL v4 Foundation certification preferred). Basic understanding of IT infrastructure components (servers, networks, applications). Experience with ITSM tools (ServiceNow, BMC Remedy, Jira Service Desk, etc.). ✅ Soft Skills Excellent communication (written and verbal) to interact with end-users and technical teams. Strong organizational and multitasking abilities. Customer-first mindset and ability to handle pressure during major incidents. ✅ Experience Level 1–3 years in a Service Desk / Incident Coordination role in an IT environment. Prior exposure to ITIL processes in a managed services or global support center is highly desirable. Shift & Availability: 24x7 shift coverage may be required (rotational). Ability to work during weekends/public holidays as per support roster. #teceze #itil #itservices

The Applications Development Intermediate Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to contribute to applications systems analysis and programming activities. Responsibilities: Utilize knowledge of applications development procedures and concepts, and basic knowledge of other technical areas to identify and define necessary system enhancements, including using script tools and analyzing/interpreting code Consult with users, clients, and other technology groups on issues, and recommend programming solutions, install, and support customer exposure systems Apply fundamental knowledge of programming languages for design specifications. Analyze applications to identify vulnerabilities and security issues, as well as conduct testing and debugging Serve as advisor or coach to new or lower level analysts Identify problems, analyze information, and make evaluative judgements to recommend and implement solutions Resolve issues by identifying and selecting solutions through the applications of acquired technical experience and guided by precedents Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Acts as SME to senior stakeholders and /or other team members. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: 5+ years of Proven experience in developing and managing Big data solutions using Apache Spark, Scala is must. Having strong hold on Spark-core, Spark-SQL & Spark Streaming Strong programming skills in Scala, Java, or Python. Hands on experience on Technologies like Apache Hive, Apache Kafka, HBase, Couchbase, Sqoop, Flume etc. Proficiency in SQL and experience with relational (Oracle/PL-SQL) . Experience in working on Kafka, JMS / MQ applications. Experience in working multiple OS (Unix, Linux, Win) Familiarity with data warehousing concepts and ETL processes. Experience in performance tuning of large technical solutions with significant volumes Knowledge of data modeling, data architecture, and data integration techniques. Knowledge on best practices for data security, privacy, and compliance. Experience with JAVA (Core Java, J2EE, Spring Boot Restful Services), Web services (REST, SOAP), XML, Java Script, Micro services, SOA etc. Strong technical knowledge of Apache Spark, Hive, SQL, and Hadoop ecosystem. Experience with developing frameworks and utility services including logging/monitoring. Experience delivering high quality software following continuous delivery and using code quality tools (JIRA, GitHub, Jenkin, Sonar, etc.). Experience creating large-scale, multi-tiered, distributed applications with Hadoop and Spark Profound knowledge implementing to different data storage solutions such as RDMBS(Oracle), Hive, HBase, Impala and NO SQL databases. Education: Bachelor’s degree/University degree or equivalent experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ------------------------------------------------------ Job Family Group: Technology ------------------------------------------------------ Job Family: Applications Development ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

Description 8+ Years experience Analytical thinking and problem-solving. Communication and teamwork in agile environments. Attention to performance and scalability. Requirements Designing, developing, and maintaining C# backend services using .NET or .NET Core. Creating scalable and secure REST APIs. Using Entity Framework or EF Core to perform CRUD operations. Designing code-first or database-first models. Writing LINQ queries and optimizing them. Managing migrations and schema changes using EF tools. Integrating services with SQL Server, PostgreSQL, or other RDBMS systems using EF. 8+ Years experience Analytical thinking and problem-solving. Communication and teamwork in agile environments. Attention to performance and scalability. Job responsibilities Application Development Design, develop, and maintain web applications and APIs using .NET Core / ASP.NET Build backend logic and RESTful services that interact with databases using Entity Framework. Database Design and ORM Implementation Develop and maintain data access layers using Entity Framework or EF Core. Implement code-first or database-first approaches for data modeling. Write efficient and optimized LINQ queries and manage EF migrations. Query Performance and Optimization Identify and resolve performance issues in EF (e.g., N+1 problems, slow queries). Use tools like SQL Profiler or EF logging to analyze query performance. Apply caching and batching strategies to improve application responsiveness. Database and Data Integrity Management Design normalized relational database schemas and manage relationships. Ensure data integrity using EF Fluent API, Data Annotations, and validation logic. Implement automatic and manual migrations using dotnet ef tools. Testing and Debugging Create and maintain unit tests and integration tests for EF data access logic. Debug and resolve EF-related bugs such as migration conflicts, lazy loading errors, or tracking issues. API Development and Integration Design and consume REST APIs that interact with EF for data persistence. Secure endpoints using JWT, OAuth, or other authentication mechanisms. Integrate with external services or microservices when needed. Collaboration and Agile Participation Participate in daily stand-ups, sprint planning, and code reviews. Collaborate with frontend developers, QA, and DevOps teams to deliver features. Document technical specifications and data models. DevOps and CI/CD Involvement Contribute to automated build and deployment pipelines. Use tools like Azure DevOps, GitHub Actions, or Jenkins for CI/CD integration. Bonus Responsibilities (Advanced Roles) Implement the Repository and Unit of Work patterns for decoupling EF logic. Use Dapper or raw SQL alongside EF where needed for performance. What we offer Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally. Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today. Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way! High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do. About GlobalLogic GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.

Job Title: Lead Backend Developer (Python & Microservices) Company: Darwix AI Location: Gurgaon (On-site) Type: Full-Time Experience Required: 6–10 years About Darwix AI Darwix AI is at the forefront of building the future of revenue enablement through a GenAI-powered conversational intelligence and real-time agent assist platform. Our mission is to empower global sales teams to close better, faster, and smarter by harnessing the transformative power of Generative AI, real-time speech recognition, multilingual insights, and next-gen sales analytics. Backed by top venture capitalists and industry leaders, Darwix AI is scaling rapidly across India, MENA, and US markets. With a leadership team from IIT, IIM, and BITS, we are building enterprise-grade SaaS solutions that are poised to redefine how organizations engage with customers. If you are looking for a role where your work directly powers mission-critical AI applications used globally, this is your moment. Role Overview We are seeking a Lead Backend Developer (Python & Microservices) to drive the architecture, scalability, and performance of our GenAI platform's core backend services. You will own the responsibility of designing, building, and leading backend systems that are real-time, distributed, and capable of supporting AI-powered applications at scale. You will mentor engineers, set technical direction, collaborate across AI, Product, and Frontend teams, and ensure that the backend infrastructure is robust, secure, and future-proof. This is a high-ownership, high-impact role for individuals who are passionate about building world-class systems that are production-ready, scalable, and designed for rapid innovation. Key Responsibilities🔹 Backend Architecture and Development Architect and lead the development of highly scalable, modular, and event-driven backend systems using Python. Build and maintain RESTful APIs and microservices that power real-time, multilingual conversational intelligence platforms. Design systems with a strong focus on scalability, fault tolerance, high availability, and security. Implement API gateways, service registries, authentication/authorization layers, and caching mechanisms. 🔹 Microservices Strategy Champion microservices best practices: service decomposition, asynchronous communication, event-driven workflows. Manage service orchestration, containerization, and scaling using Docker and Kubernetes (preferred). Implement robust service monitoring, logging, and alerting frameworks for proactive system health management. 🔹 Real-time Data Processing Build real-time data ingestion and processing pipelines using tools like Kafka, Redis streams, WebSockets. Integrate real-time speech-to-text (STT) engines and AI/NLP pipelines into backend flows. Optimize performance to achieve low-latency processing suitable for real-time agent assist experiences. 🔹 Database and Storage Management Design and optimize relational (PostgreSQL/MySQL) and non-relational (MongoDB, Redis) database systems. Implement data sharding, replication, and backup strategies for resilience and scalability. Integrate vector databases (FAISS, Pinecone, Chroma) to support AI retrieval and embedding-based search. 🔹 DevOps and Infrastructure Collaborate with DevOps teams to deploy scalable and reliable services on AWS (EC2, S3, Lambda, EKS). Implement CI/CD pipelines, containerization strategies, and blue-green deployment models. Ensure security compliance across all backend services (API security, encryption, RBAC). 🔹 Technical Leadership Mentor junior and mid-level backend engineers. Define and enforce coding standards, architectural patterns, and best practices. Conduct design reviews, code reviews, and ensure high engineering quality across the backend team. 🔹 Collaboration Work closely with AI scientists, Product Managers, Frontend Engineers, and Customer Success teams to deliver delightful product experiences. Translate business needs into technical requirements and backend system designs. Drive sprint planning, estimation, and delivery for backend engineering sprints. Core RequirementsTechnical Skills 6–10 years of hands-on backend engineering experience. Expert-level proficiency in Python . Strong experience building scalable REST APIs and microservices. Deep understanding of FastAPI (preferred) or Flask/Django frameworks. In-depth knowledge of relational (PostgreSQL, MySQL) and NoSQL (MongoDB, Redis) databases. Experience with event-driven architectures: Kafka, RabbitMQ, Redis streams. Proficiency in containerization and orchestration: Docker, Kubernetes. Familiarity with real-time communication protocols: WebSockets, gRPC. Strong understanding of cloud platforms (AWS preferred) and serverless architectures. Good experience with DevOps tools: GitHub Actions, Jenkins, Terraform (optional). Bonus Skills Exposure to integrating AI/ML models (especially LLMs, STT, Diarization models) in backend systems. Familiarity with vector search databases and RAG-based architectures. Knowledge of GraphQL API development (optional). Experience in multilingual platform scaling (support for Indic languages is a plus). Preferred Qualifications Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field. Experience working in product startups, SaaS platforms, AI-based systems, or high-growth technology companies. Proven track record of owning backend architecture at scale (millions of users or real-time systems). Strong understanding of software design principles (SOLID, DRY, KISS) and scalable system architecture. What You’ll Get Ownership : Lead backend engineering at one of India's fastest-growing GenAI startups. Impact : Build systems that directly power the world's next-generation enterprise sales platforms. Learning : Work with an elite founding team and top engineers from IIT, IIM, BITS, and top tech companies. Growth : Fast-track your career into senior technology leadership roles. Compensation : Competitive salary + ESOPs + performance bonuses. Culture : High-trust, high-ownership, no-bureaucracy environment focused on speed and innovation. Vision : Be a part of a once-in-a-decade opportunity building from India for the world. About the Tech Stack You’ll Work On Languages : Python 3.x Frameworks : FastAPI (Primary), Flask/Django (Secondary) Data Stores : PostgreSQL, MongoDB, Redis, FAISS, Pinecone Messaging Systems : Kafka, Redis Streams Cloud Platforms : AWS (EC2, S3, Lambda, EKS) DevOps : Docker, Kubernetes, GitHub Actions Others : WebSockets, OAuth 2.0, JWT, Microservices Patterns Application Process Submit your updated resume and GitHub/portfolio links (if available). Shortlisted candidates will have a technical discussion and coding assessment. Technical interview rounds covering system design, backend architecture, and problem-solving. Final leadership interaction round. Offer! How to Apply 📩 careers@darwix.ai Please include: Updated resume GitHub profile (optional but preferred) 2–3 lines about why you're excited to join Darwix AI as a Lead Backend Engineer Join Us at Darwix AI – Build the AI Future for Revenue Teams, Globally! #LeadBackendDeveloper #PythonEngineer #MicroservicesArchitecture #BackendEngineering #FastAPI #DarwixAI #AIStartup #TechCareers

Job Title: Senior Python Developer Company: Darwix AI Location: Gurgaon (On-site) Type: Full-Time Experience: 3–8 years About Darwix AI Darwix AI is one of India’s fastest-growing AI startups, transforming enterprise sales with our GenAI-powered conversational intelligence and real-time agent assist suite. Our platform is used by high-growth enterprises across India, MENA, and Southeast Asia to improve sales productivity, personalize customer conversations, and unlock revenue intelligence in real-time. We are backed by marquee VCs, 30+ angel investors, and led by alumni from IITs, IIMs, and BITS with deep experience in building and scaling products from India for the world. Role Overview As a Senior Python Developer at Darwix AI, you will be at the core of our engineering team, leading the development of scalable, secure, and high-performance backend systems that support AI workflows, real-time data processing, and enterprise-grade integrations. This role requires deep technical expertise in Python, a strong foundation in backend architecture, and the ability to collaborate closely with AI, product, and infrastructure teams. You will take ownership of critical backend modules and shape the engineering culture in a rapidly evolving, high-impact environment. Key Responsibilities System Architecture & API Development Design, implement, and optimize backend services and microservices using Python frameworks such as FastAPI, Django, or Flask Lead the development of scalable RESTful APIs that integrate with frontend, mobile, and AI systems Architect low-latency, fault-tolerant services supporting real-time sales analytics and AI inference Data Pipelines & Integrations Build and optimize ETL pipelines to manage structured and unstructured data from internal and third-party sources Integrate APIs with CRMs, telephony systems, transcription engines, and enterprise platforms like Salesforce, Zoho, and LeadSquared Lead scraping and data ingestion efforts from large-scale, dynamic web sources using Playwright, BeautifulSoup, or Scrapy AI/ML Enablement Work closely with AI engineers to build infrastructure for LLM/RAG pipelines , vector DBs , and real-time AI decisioning Implement backend support for prompt orchestration , Langchain flows , and function-calling interfaces Support model deployment, inference APIs, and logging/monitoring for large-scale GenAI pipelines Database & Storage Design Optimize database design and queries using MySQL , PostgreSQL , and MongoDB Architect and manage Redis and Kafka for caching, queueing, and real-time communication DevOps & Quality Ensure continuous delivery through version control (Git), CI/CD pipelines, testing frameworks, and Docker-based deployments Identify and resolve bottlenecks related to performance, memory, or data throughput Adhere to best practices in code quality, testing, security, and documentation Leadership & Collaboration Mentor junior developers and participate in code reviews Collaborate cross-functionally with product, AI, design, and sales engineering teams Contribute to architectural decisions, roadmap planning, and scaling strategies Qualifications 4–8 years of backend development experience in Python, with a deep understanding of object-oriented and functional programming Hands-on experience with FastAPI , Django , or Flask in production environments Proven experience building scalable microservices, data pipelines, and backend systems that support live applications Strong command over REST API architecture , database optimization, and data modeling Solid experience working with web scraping tools , automation frameworks, and external API integrations Knowledge of AI tools like Langchain , HuggingFace , Vector DBs (Pinecone, Weaviate, FAISS) , or RAG architectures is a strong plus Familiarity with cloud infrastructure (AWS/GCP) , Docker, and containerized deployments Comfortable working in fast-paced, high-ownership environments with shifting priorities and dynamic problem-solving

🧠 Job Title: Senior Machine Learning Engineer Company : Darwix AI Location : Gurgaon (On-site) Type : Full-Time Experience : 4–8 years Education : B.Tech / M.Tech / Ph.D. in Computer Science, Machine Learning, Artificial Intelligence, or related fields 🚀 About Darwix AI Darwix AI is India's fastest-growing GenAI SaaS startup, building real-time conversational intelligence and agent-assist platforms that supercharge omnichannel enterprise sales teams across India, MENA, and Southeast Asia. Our mission is to redefine how revenue teams operate by using Generative AI, LLMs, Voice AI , and deep analytics to deliver better conversations, faster deal cycles, and consistent growth. Our flagship platform, Transform+ , analyzes millions of hours of sales conversations, gives live nudges, builds AI-powered sales content, and enables revenue teams to become truly data-driven — in real time. We’re backed by marquee investors, industry veterans, and AI experts, and we’re expanding fast. As a Senior Machine Learning Engineer , you will play a pivotal role in designing and deploying intelligent ML systems that power every layer of this platform — from speech-to-text, diarization, vector search, and summarization to recommendation engines and personalized insights. 🎯 Role Overview This is a high-impact, high-ownership role for someone who lives and breathes data, models, and real-world machine learning. You will design, train, fine-tune, deploy, and optimize ML models across various domains — speech, NLP, tabular, and ranking. Your work will directly power critical product features: from personalized agent nudges and conversation scoring to lead scoring, smart recommendations, and retrieval-augmented generation (RAG) pipelines. You’ll be the bridge between data science, engineering, and product — converting ideas into models, and models into production-scale systems with tangible business value. 🧪 Key Responsibilities🔬 1. Model Design, Training, and Optimization Develop and fine-tune machine learning models using structured, unstructured, and semi-structured data sources. Work with models across domains: text classification, speech transcription, named entity recognition, topic modeling, summarization, time series, and recommendation systems. Explore and implement transformer architectures, BERT-style encoders, Siamese networks, and retrieval-based models. 📊 2. Data Engineering & Feature Extraction Build robust ETL pipelines to clean, label, and enrich data for supervised and unsupervised learning tasks. Work with multimodal inputs — audio, text, metadata — and build smart representations for downstream tasks. Automate data collection from APIs, CRMs, sales transcripts, and call logs. ⚙️ 3. Productionizing ML Pipelines Package and deploy models in scalable APIs (using FastAPI, Flask, or similar frameworks). Work closely with DevOps to containerize and orchestrate ML workflows using Docker, Kubernetes, or CI/CD pipelines. Ensure production readiness: logging, monitoring, rollback, and fail-safes. 📈 4. Experimentation & Evaluation Design rigorous experiments using A/B tests, offline metrics, and post-deployment feedback loops. Continuously optimize model performance (latency, accuracy, precision-recall trade-offs). Implement drift detection and re-training pipelines for models in production. 🔁 5. Collaboration with Product & Engineering Translate business problems into ML problems and align modeling goals with user outcomes. Partner with product managers, AI researchers, data annotators, and frontend/backend engineers to build and launch features. Contribute to the product roadmap with ML-driven ideas and prototypes. 🛠️ 6. Innovation & Technical Leadership Evaluate open-source and proprietary LLM APIs, AutoML frameworks, vector databases, and model inference techniques. Drive innovation in voice-to-insight systems (ASR + Diarization + NLP). Mentor junior engineers and contribute to best practices in ML development and deployment. 🧰 Tech Stack🔧 Languages & Frameworks Python (core), SQL, Bash PyTorch, TensorFlow, HuggingFace, scikit-learn, XGBoost, LightGBM 🧠 ML & AI Ecosystem Transformers, RNNs, CNNs, CRFs BERT, RoBERTa, GPT-style models OpenAI API, Cohere, LLaMA, Mistral, Anthropic Claude FAISS, Pinecone, Qdrant, LlamaIndex ☁️ Deployment & Infrastructure Docker, Kubernetes, GitHub Actions, Jenkins AWS (EC2, Lambda, S3, SageMaker), GCP, Azure Redis, PostgreSQL, MongoDB 📊 Monitoring & Experimentation MLflow, Weights & Biases, TensorBoard, Prometheus, Grafana 👨‍💼 Qualifications🎓 Education Bachelor’s or Master’s degree in CS, AI, Statistics, or related quantitative disciplines. Certifications in advanced ML, data science, or AI are a plus. 🧑‍💻 Experience 4–8 years of hands-on experience in applied machine learning. Demonstrated success in deploying models to production at scale. Deep familiarity with transformer-based architectures and model evaluation. ✅ You’ll Excel In This Role If You… Thrive on solving end-to-end ML problems — not just notebooks, but deployment, testing, and iteration. Obsess over clean, maintainable, reusable code and pipelines. Think from first principles and challenge model assumptions when they don’t work. Are deeply curious and have built multiple projects just because you wanted to know how something works. Are comfortable working with ambiguity, fast timelines, and real-time data challenges. Want to build AI products that get used by real people and drive revenue outcomes — not just vanity demos. 💼 What You’ll Get at Darwix AI Work with some of the brightest minds in AI , product, and design. Solve AI problems that push the boundaries of real-time, voice-first, multilingual enterprise use cases. Direct mentorship from senior architects and AI scientists. Competitive compensation (₹30L–₹45L CTC) + ESOPs + rapid growth trajectory. Opportunity to shape the future of a global-first AI startup built from India. Hands-on experience with the most advanced tech stack in applied ML and production AI. Front-row seat to a generational company that is redefining enterprise AI. 📩 How to Apply Ready to build with us? Send your resume, GitHub/portfolio, and a short write-up on: “What’s the most interesting ML system you’ve built — and what made it work?” Email: people@darwix.ai Subject: Senior ML Engineer – Application 🔐 Final Notes We value speed, honesty, and humility. We ship fast, fail fast, and learn even faster. This role is designed for high-agency, hands-on ML engineers who want to make a difference — not just write code. If you’re looking for a role where you own real impact , push technical boundaries, and work with a team that’s as obsessed with AI as you are — then Darwix AI is the place for you. Darwix AI – GenAI for Revenue Teams. Built from India, for the World.

About Us Yubi stands for ubiquitous. But Yubi will also stand for transparency, collaboration, and the power of possibility. From being a disruptor in India’s debt market to marching towards global corporate markets from one product to one holistic product suite with seven products Yubi is the place to unleash potential. Freedom, not fear. Avenues, not roadblocks. Opportunity, not obstacles. Yubi, formerly known as CredAvenue, is re-defining global debt markets by freeing the flow of finance between borrowers, lenders, and investors. We are the world's possibility platform for the discovery, investment, fulfillment, and collection of any debt solution. At Yubi, opportunities are plenty and we equip you with tools to seize it. In March 2022, we became India's fastest fintech and most impactful startup to join the unicorn club with a Series B fundraising round of $137 million. In 2020, we began our journey with a vision of transforming and deepening the global institutional debt market through technology. Our two-sided debt marketplace helps institutional and HNI investors find the widest network of corporate borrowers and debt products on one side and helps corporates to discover investors and access debt capital efficiently on the other side. Switching between platforms is easy, which means investors can lend, invest and trade bonds - all in one place. All of our platforms shake up the traditional debt ecosystem and offer new ways of digital finance. Yubi Credit Marketplace - With the largest selection of lenders on one platform, our credit marketplace helps enterprises partner with lenders of their choice for any and all capital requirements. Yubi Invest - Fixed income securities platform for wealth managers & financial advisors to channel client investments in fixed income Financial Services Platform - Designed for financial institutions to manage co-lending partnerships & asset based securitization Spocto - Debt recovery & risk mitigation platform Corpository - Dedicated SaaS solutions platform powered by Decision-grade data, Analytics, Pattern Identifications, Early Warning Signals and Predictions to Lenders, Investors and Business Enterprises So far, we have on-boarded over 17000+ enterprises, 6200+ investors & lenders and have facilitated debt volumes of over INR 1,40,000 crore. Backed by marquee investors like Insight Partners, B Capital Group, Dragoneer, Sequoia Capital, LightSpeed and Lightrock, we are the only-of-its-kind debt platform globally, revolutionizing the segment. At Yubi, People are at the core of the business and our most valuable assets. Yubi is constantly growing, with 1000+ like-minded individuals today, who are changing the way people perceive debt. We are a fun bunch who are highly motivated and driven to create a purposeful impact. Come, join the club to be a part of our epic growth story. Role and Responsibilities Developing a revolutionary finance marketplace product that includes design, user experience, and business logic to ensure the product is easy to use, appealing, and effective. Lead multiple high-performance engineering teams, defining and ensuring adherence to processes. Work closely with the Product Manager and Designer to ideate the product build. Coordinate with Architects to ensure tech alignment Participate in code and design reviews, establishing best software design and development practices. Mentor junior engineers and foster innovation within the team. Design and develop the pod’s software components and systems. Evaluate and recommend tools, technologies, and processes, driving adoption to ensure high-quality products. Participate in technical hiring activities to attract top talent. Requirements Minimum 8+ years of experience in full stack development, delivering enterprise-class web and mobile applications and services. Expertise in Java technologies including Spring, Hibernate, and Kafka. Proven experience in designing scalable applications capable of handling millions of transactions. Strong knowledge of NoSQL and RDBMS, with expertise in schema design and handling large volumes of data. Experience with Kubernetes deployment and managing CI/CD pipelines. Ability to function effectively in a fast-paced environment and manage continuously changing business needs. A strong advocate of code craftsmanship, adhering to good coding standards, and utilising tools to improve code quality. Experience with microservices architecture and RESTful APIs. Familiarity with monitoring and logging tools (Prometheus, Grafana, ELK stack). Competent in software engineering tools (e.g., Java build tools) and best practices (e.g., unit testing, test automation, continuous integration). Experience with the Cloud technologies of AWS and GCP and developing secure applications Proven experience in leading engineering teams and managing projects. Strong understanding of the software development lifecycle and agile methodologies.

About Us Yubi stands for ubiquitous. But Yubi will also stand for transparency, collaboration, and the power of possibility. From being a disruptor in India’s debt market to marching towards global corporate markets from one product to one holistic product suite with seven products Yubi is the place to unleash potential. Freedom, not fear. Avenues, not roadblocks. Opportunity, not obstacles. Yubi, formerly known as CredAvenue, is re-defining global debt markets by freeing the flow of finance between borrowers, lenders, and investors. We are the world's possibility platform for the discovery, investment, fulfillment, and collection of any debt solution. At Yubi, opportunities are plenty and we equip you with tools to seize it. In March 2022, we became India's fastest fintech and most impactful startup to join the unicorn club with a Series B fundraising round of $137 million. In 2020, we began our journey with a vision of transforming and deepening the global institutional debt market through technology. Our two-sided debt marketplace helps institutional and HNI investors find the widest network of corporate borrowers and debt products on one side and helps corporates to discover investors and access debt capital efficiently on the other side. Switching between platforms is easy, which means investors can lend, invest and trade bonds - all in one place. All of our platforms shake up the traditional debt ecosystem and offer new ways of digital finance. Yubi Credit Marketplace - With the largest selection of lenders on one platform, our credit marketplace helps enterprises partner with lenders of their choice for any and all capital requirements. Yubi Invest - Fixed income securities platform for wealth managers & financial advisors to channel client investments in fixed income Financial Services Platform - Designed for financial institutions to manage co-lending partnerships & asset based securitization Spocto - Debt recovery & risk mitigation platform Corpository - Dedicated SaaS solutions platform powered by Decision-grade data, Analytics, Pattern Identifications, Early Warning Signals and Predictions to Lenders, Investors and Business Enterprises So far, we have on-boarded over 17000+ enterprises, 6200+ investors & lenders and have facilitated debt volumes of over INR 1,40,000 crore. Backed by marquee investors like Insight Partners, B Capital Group, Dragoneer, Sequoia Capital, LightSpeed and Lightrock, we are the only-of-its-kind debt platform globally, revolutionizing the segment. At Yubi, People are at the core of the business and our most valuable assets. Yubi is constantly growing, with 1000+ like-minded individuals today, who are changing the way people perceive debt. We are a fun bunch who are highly motivated and driven to create a purposeful impact. Come, join the club to be a part of our epic growth story. Role and Responsibilities Developing a revolutionary finance marketplace product that includes design, user experience, and business logic to ensure the product is easy to use, appealing, and effective. Lead multiple high-performance engineering teams, defining and ensuring adherence to processes. Work closely with the Product Manager and Designer to ideate the product build. Coordinate with Architects to ensure tech alignment Participate in code and design reviews, establishing best software design and development practices. Mentor junior engineers and foster innovation within the team. Design and develop the pod’s software components and systems. Evaluate and recommend tools, technologies, and processes, driving adoption to ensure high-quality products. Participate in technical hiring activities to attract top talent. Requirements Minimum 6+ years of experience in full stack development, delivering enterprise-class web and mobile applications and services. Expertise in Java technologies including Spring, Hibernate, and Kafka. Proven experience in designing scalable applications capable of handling millions of transactions. Strong knowledge of NoSQL and RDBMS, with expertise in schema design and handling large volumes of data. Experience with Kubernetes deployment and managing CI/CD pipelines. Ability to function effectively in a fast-paced environment and manage continuously changing business needs. A strong advocate of code craftsmanship, adhering to good coding standards, and utilising tools to improve code quality. Experience with microservices architecture and RESTful APIs. Familiarity with monitoring and logging tools (Prometheus, Grafana, ELK stack). Competent in software engineering tools (e.g., Java build tools) and best practices (e.g., unit testing, test automation, continuous integration). Experience with the Cloud technologies of AWS and GCP and developing secure applications Proven experience in leading engineering teams and managing projects. Strong understanding of the software development lifecycle and agile methodologies. Benefits YUBI is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.

Job Title: Incident Management Coordinator – L1 Department: IT Operations / Service Desk Reports To: Incident Manager or IT Operations Lead Location: Remote/Hybrid Role Purpose: The Incident Management Coordinator (L1) is responsible for monitoring, logging, categorizing, and prioritizing incidents in alignment with the ITIL framework. This role acts as the first point of contact for incident lifecycle management, ensuring timely communication, escalation, and resolution coordination with technical teams to minimize service disruption. Key Responsibilities: Incident Logging & Triage (L1) Act as the first point of contact for all IT service interruptions reported via phone, email, chat, or monitoring tools. Accurately log incidents into the IT Service Management (ITSM) tool with sufficient detail (time, impact, urgency, affected CI). Classify and prioritize incidents according to defined ITIL priority matrix (impact vs urgency). Perform initial diagnosis and attempt first-line resolution wherever possible. Incident Coordination & Escalation Ensure incidents are assigned to the correct resolver groups within agreed SLA timelines. Monitor incident queues and follow up with technical teams to ensure SLA compliance. Escalate major or high-impact incidents to L2/L3 teams and the Incident Manager as per escalation matrix. Support the Major Incident Manager by providing accurate and timely information. Communication & Stakeholder Updates Provide regular status updates to end-users, stakeholders, and resolver teams until incident resolution. Maintain clear communication with affected customers and ensure their expectations are managed. Prepare incident status reports as per process (daily/shift-wise). Process Compliance & Documentation Work strictly within the ITIL-aligned Incident Management process and suggest improvements where needed. Ensure all updates, workarounds, and resolutions are documented in the knowledge base for future reference. Adhere to agreed KPIs and SLAs for first-time resolution and response times. Key Deliverables: Accurate and timely incident logging. SLA compliance for response and resolution. Smooth escalation and coordination for major incidents. Quality documentation and updates in the ITSM tool. Required Skills & Experience: ✅ Technical/Process Knowledge Familiarity with ITIL framework (ITIL v4 Foundation certification preferred). Basic understanding of IT infrastructure components (servers, networks, applications). Experience with ITSM tools (ServiceNow, BMC Remedy, Jira Service Desk, etc.). ✅ Soft Skills Excellent communication (written and verbal) to interact with end-users and technical teams. Strong organizational and multitasking abilities. Customer-first mindset and ability to handle pressure during major incidents. ✅ Experience Level 1–3 years in a Service Desk / Incident Coordination role in an IT environment. Prior exposure to ITIL processes in a managed services or global support center is highly desirable. Shift & Availability: 24x7 shift coverage may be required (rotational). Ability to work during weekends/public holidays as per support roster. #teceze #itil #itservices

Job Title: Staff Network Engineer - Cloud Networking | BGP Routing | CI/CD Pipeline | 10 - 16 y About Skyhigh Security: Skyhigh Security is a dynamic, fast-paced, cloud company that is a leader in the security industry. Our mission is to protect the world’s data, and because of this, we live and breathe security. We value learning at our core, underpinned by openness and transparency. Since 2011, organizations have trusted us to provide them with a complete, market-leading security platform built on a modern cloud stack. Our industry-leading suite of products radically simplifies data security through easy-to-use, cloud-based, Zero Trust solutions that are managed in a single dashboard, powered by hundreds of employees across the world. With offices in Santa Clara, Aylesbury, Paderborn, Bengaluru, Sydney, Tokyo and more, our employees are the heart and soul of our company. Skyhigh Security Is more than a company; here, when you invest your career with us, we commit to investing in you. We embrace a hybrid work model, creating the flexibility and freedom you need from your work environment to reach your potential. From our employee recognition program, to our ‘Blast Talks' learning series, and team celebrations (we love to have fun!), we strive to be an interactive and engaging place where you can be your authentic self. We are on these too! Follow us on LinkedIn and Twitter@SkyhighSecurity. Role Overview: We are seeking a Staff Network Engineer with deep expertise in managing global network infrastructure including internet exchange peering, IP transit circuits, secure web gateway pops. You will play a pivotal role in ensuring the performance, security, and scalability of our global hybrid cloud network spanning OCI, AWS, and on-prem Data Centers. This is a highly technical, hands-on role requiring experience with dealing with Tier 1 carriers, private peering, and highly automated Devops practices. About the Role: We are seeking a highly skilled and experienced professional to lead the determination and deployment of robust, stable, and manageable computing and network services. In this critical role, you will be responsible for managing technical projects and determining the overall site computing and network server strategy. You will actively research new technologies, products, and tools, continuously seeking innovative solutions to enhance our infrastructure. A core responsibility will involve monitoring and performing capacity/feasibility studies, alongside resolving network capacity issues to ensure seamless operations. You will also identify, develop, and deploy tools that directly support our network server services. Conduct impact analyses of new technologies on our existing environment, ensuring smooth integration. You will be expected to analyze and troubleshoot complex and advanced problems, demonstrating strong diagnostic and problem-solving abilities. Furthermore, you will be tasked with planning and scheduling work to meet established deadlines, ensuring the efficient completion of interrelated tasks. Finally, you will leverage your judgment in data analysis to develop and design solutions for moderately complex processes, contributing to the continuous improvement and evolution of our systems. Design, implement, and maintain internet exchange (IX) and direct peering relationships with global providers and partners. Manage and optimize secure web gateways and IP transit circuits to ensure low-latency and high-resiliency WAN connectivity. Collaborate with Tier 1 IP transit providers and IX's to provision, monitor, and troubleshoot high-capacity circuits. Maintain and optimize dynamic and static routing policies using BGP and open-source tools like BIRD. Lead troubleshooting efforts for WAN, routing, and switching issues across on-prem and cloud environments. Own the deployment and maintenance of hybrid network infrastructure across Oracle Cloud Infrastructure (OCI), Amazon Web Services (AWS), and onprem data centers. Collaborate with DevOps team members to integrate network automation and observability into CI/CD pipelines using Git, ArgoCD, Terraform. Perform blacklist/abuse removals and maintain network reputation and hygiene. Monitor network performance and user experience using tools like Kentik, SNMP, NetFlow/sFlow, and custom dashboards. Implement and maintain telemetry, logging, and alerting to support proactive infrastructure monitoring. About You: 10 - 16 years of experience in network engineering, with a strong focus on Internet connectivity, BGP routing, and WAN troubleshooting. Cloud networking expertise across OCI, AWS, and Azure, including hybrid network architectures. Experience with Kubernetes-based environments, network automation, and CI/CD pipelines. Proven experience in direct internet peering, IP transit negotiations, and IX connectivity. Deep understanding of routing protocols (BGP, OSPF), MPLS, VRFs, Virtual Chassis and switching technologies. Experience with ZTP on Juniper switches. Expertise in working with secure web gateways, DNS filtering, and network firewalls. Experience with open-source networking tools such as BIRD, FRR, or similar. Proficient in scripting (Python, Bash, or equivalent) for network automation. Experience managing user experience monitoring, flow monitoring (e.g., Kentik), and telemetry. Strong documentation, communication, and collaboration skills. Nice to Have: Network certifications (e.g., CCNP, JNCIP, AWS Advanced Networking). Experience with infrastructure-as-code (Terraform, Ansible). Familiarity with blackhole routing, DDoS mitigation strategies, and incident response. Company Benefits and Perks: We believe that the best solutions are developed by teams who embrace each other's unique experiences, skills, and abilities. We work hard to create a dynamic workforce where we encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees. Retirement Plans Medical, Dental and Vision Coverage Paid Time Off Paid Parental Leave Support for Community Involvement We're serious about our commitment to a workplace where everyone can thrive and contribute to our industry-leading products and customer support, which is why we prohibit discrimination and harassment based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

Job Title: Incident Management Coordinator – L1 Department: IT Operations / Service Desk Reports To: Incident Manager or IT Operations Lead Location: Remote/Hybrid Role Purpose: The Incident Management Coordinator (L1) is responsible for monitoring, logging, categorizing, and prioritizing incidents in alignment with the ITIL framework. This role acts as the first point of contact for incident lifecycle management, ensuring timely communication, escalation, and resolution coordination with technical teams to minimize service disruption. Key Responsibilities: Incident Logging & Triage (L1) Act as the first point of contact for all IT service interruptions reported via phone, email, chat, or monitoring tools. Accurately log incidents into the IT Service Management (ITSM) tool with sufficient detail (time, impact, urgency, affected CI). Classify and prioritize incidents according to defined ITIL priority matrix (impact vs urgency). Perform initial diagnosis and attempt first-line resolution wherever possible. Incident Coordination & Escalation Ensure incidents are assigned to the correct resolver groups within agreed SLA timelines. Monitor incident queues and follow up with technical teams to ensure SLA compliance. Escalate major or high-impact incidents to L2/L3 teams and the Incident Manager as per escalation matrix. Support the Major Incident Manager by providing accurate and timely information. Communication & Stakeholder Updates Provide regular status updates to end-users, stakeholders, and resolver teams until incident resolution. Maintain clear communication with affected customers and ensure their expectations are managed. Prepare incident status reports as per process (daily/shift-wise). Process Compliance & Documentation Work strictly within the ITIL-aligned Incident Management process and suggest improvements where needed. Ensure all updates, workarounds, and resolutions are documented in the knowledge base for future reference. Adhere to agreed KPIs and SLAs for first-time resolution and response times. Key Deliverables: Accurate and timely incident logging. SLA compliance for response and resolution. Smooth escalation and coordination for major incidents. Quality documentation and updates in the ITSM tool. Required Skills & Experience: ✅ Technical/Process Knowledge Familiarity with ITIL framework (ITIL v4 Foundation certification preferred). Basic understanding of IT infrastructure components (servers, networks, applications). Experience with ITSM tools (ServiceNow, BMC Remedy, Jira Service Desk, etc.). ✅ Soft Skills Excellent communication (written and verbal) to interact with end-users and technical teams. Strong organizational and multitasking abilities. Customer-first mindset and ability to handle pressure during major incidents. ✅ Experience Level 1–3 years in a Service Desk / Incident Coordination role in an IT environment. Prior exposure to ITIL processes in a managed services or global support center is highly desirable. Shift & Availability: 24x7 shift coverage may be required (rotational). Ability to work during weekends/public holidays as per support roster. #teceze #itil #itservices

Job Title: Incident Management Coordinator – L1 Department: IT Operations / Service Desk Reports To: Incident Manager or IT Operations Lead Location: Remote/Hybrid Role Purpose: The Incident Management Coordinator (L1) is responsible for monitoring, logging, categorizing, and prioritizing incidents in alignment with the ITIL framework. This role acts as the first point of contact for incident lifecycle management, ensuring timely communication, escalation, and resolution coordination with technical teams to minimize service disruption. Key Responsibilities: Incident Logging & Triage (L1) Act as the first point of contact for all IT service interruptions reported via phone, email, chat, or monitoring tools. Accurately log incidents into the IT Service Management (ITSM) tool with sufficient detail (time, impact, urgency, affected CI). Classify and prioritize incidents according to defined ITIL priority matrix (impact vs urgency). Perform initial diagnosis and attempt first-line resolution wherever possible. Incident Coordination & Escalation Ensure incidents are assigned to the correct resolver groups within agreed SLA timelines. Monitor incident queues and follow up with technical teams to ensure SLA compliance. Escalate major or high-impact incidents to L2/L3 teams and the Incident Manager as per escalation matrix. Support the Major Incident Manager by providing accurate and timely information. Communication & Stakeholder Updates Provide regular status updates to end-users, stakeholders, and resolver teams until incident resolution. Maintain clear communication with affected customers and ensure their expectations are managed. Prepare incident status reports as per process (daily/shift-wise). Process Compliance & Documentation Work strictly within the ITIL-aligned Incident Management process and suggest improvements where needed. Ensure all updates, workarounds, and resolutions are documented in the knowledge base for future reference. Adhere to agreed KPIs and SLAs for first-time resolution and response times. Key Deliverables: Accurate and timely incident logging. SLA compliance for response and resolution. Smooth escalation and coordination for major incidents. Quality documentation and updates in the ITSM tool. Required Skills & Experience: ✅ Technical/Process Knowledge Familiarity with ITIL framework (ITIL v4 Foundation certification preferred). Basic understanding of IT infrastructure components (servers, networks, applications). Experience with ITSM tools (ServiceNow, BMC Remedy, Jira Service Desk, etc.). ✅ Soft Skills Excellent communication (written and verbal) to interact with end-users and technical teams. Strong organizational and multitasking abilities. Customer-first mindset and ability to handle pressure during major incidents. ✅ Experience Level 1–3 years in a Service Desk / Incident Coordination role in an IT environment. Prior exposure to ITIL processes in a managed services or global support center is highly desirable. Shift & Availability: 24x7 shift coverage may be required (rotational). Ability to work during weekends/public holidays as per support roster. #teceze #itil #itservices

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description Moving our world forward by delivering what matters! UPS is a company with a proud past and an even brighter future. Our values define us. Our culture differentiates us. Our strategy drives us. At UPS we are customer first, people led and innovation driven. UPS’s India based Technology Development Centers will bring UPS one step closer to creating a global technology workforce that will help accelerate our digital journey and help us engineer technology solutions that drastically improve our competitive advantage in the field of Logistics. ‘Future You’ grows as a visible and valued Technology professional with UPS, driving us towards an exciting tomorrow. As a global Technology organization we can put serious resources behind your development. If you are solutions orientated, UPS Technology is the place for you. ‘Future You’ delivers ground-breaking solutions to some of the biggest logistics challenges around the globe. You’ll take technology to unimaginable places and really make a difference for UPS and our customers. Job Summary This position provides input, support, and performs full systems life cycle management activities (e.g., analyses, technical requirements, design, coding, testing, implementation of systems and applications software, etc.). He/She participates in component and data architecture design, technology planning, and testing for Applications Development (AD) initiatives to meet business requirements. This position provides input to applications development project plans and integrations. He/She collaborates with teams and supports emerging technologies to ensure effective communication and achievement of objectives. This position provides knowledge and support for applications development, integration, and maintenance. He/She provides input to department and project teams on decisions supporting projects. Responsibilities Senior App Developer with minimum 5+ years’ experience developing applications Experience creating REST services (APIs) keeping microservice design patterns in mind Familiarity with Spanner / SQL Server Experience creating integration services to consume/process data from other systems Familiarity with GCP PubSub / AMQP is helpful needed Able to create CI/CD pipeline for the above services (Jenkins / Terraform) Able to create relevant documentation for each of the services Perform design reviews and code reviews Experience providing real time knowledge transfer to UPS team Establish UPS best practices in design/coding/testing Provide best practices for performance tuning Familiarity with testing, automation, and BDD testing frameworks is desired as well. Provide best practices for distributed logging and aggregating them to have appropriate instrumentation for all services Develop microservices keeping in mind best practices for cloud native applications (GCP GKE / OpenShift) Qualifications Bachelor’s Degree or International equivalent Bachelor's Degree or International equivalent in Computer Science, Information Systems, Mathematics, Statistics, or related field - Preferred Employee Type Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Avant de postuler à un emploi, sélectionnez votre langue de préférence parmi les options disponibles en haut à droite de cette page. Découvrez votre prochaine opportunité au sein d'une organisation qui compte parmi les 500 plus importantes entreprises mondiales. Envisagez des opportunités innovantes, découvrez notre culture enrichissante et travaillez avec des équipes talentueuses qui vous poussent à vous développer chaque jour. Nous savons ce qu’il faut faire pour diriger UPS vers l'avenir : des personnes passionnées dotées d’une combinaison unique de compétences. Si vous avez les qualités, de la motivation, de l'autonomie ou le leadership pour diriger des équipes, il existe des postes adaptés à vos aspirations et à vos compétences d'aujourd'hui et de demain. Job Summary Fiche de poste : We are seeking a skilled and proactive Site Reliability Engineer (SRE) with 5–8 years of experience and deep expertise in Google Cloud Platform (GCP) . The ideal candidate will be responsible for the reliability, availability, and performance of cloud-based applications and infrastructure. You will collaborate with development, operations, and security teams to build and maintain scalable, secure, and highly available systems. Key Responsibilities Design, develop, and maintain reliable, scalable, and highly available systems on GCP. Build and manage CI/CD pipelines, infrastructure as code (IaC), and monitoring solutions. Proactively monitor and manage system performance, uptime, and capacity using observability tools. Troubleshoot and resolve infrastructure and application-level issues in real-time. Implement and maintain disaster recovery, failover mechanisms, and backup strategies. Automate repetitive tasks and processes to improve efficiency and reduce toil. Participate in on-call rotations, incident management, and root cause analysis (RCA). Ensure compliance with security standards, privacy regulations, and governance policies. Collaborate with cross-functional teams to support DevOps and SRE best practices. Drive improvements in SLAs, SLOs, and error budgets through data-driven insights. Required Qualifications 5–8 years of relevant experience as an SRE, DevOps Engineer, or Cloud Infrastructure Engineer. Strong hands-on experience with Google Cloud Platform (GCP) – Compute Engine, GKE, Cloud Functions, Cloud Storage, IAM, BigQuery, etc. Proficiency in Infrastructure as Code tools like Terraform, Deployment Manager, or CloudFormation. Experience with Kubernetes, Docker, and container orchestration. Proficiency in scripting languages like Python, Shell, or Go. Deep understanding of monitoring and logging tools such as Prometheus, Grafana, Stackdriver, or Datadog. Knowledge of CI/CD tools such as Jenkins, GitLab CI, or Cloud Build. Experience with incident response, postmortem analysis, and site reliability principles. Strong problem-solving and communication skills. Preferred Qualifications GCP certifications (e.g., Professional Cloud DevOps Engineer, Cloud Architect). Exposure to multi-cloud environments or hybrid cloud infrastructure. Familiarity with Agile and ITIL frameworks. Experience working in regulated environments with compliance standards (e.g., ISO, SOC2). Type De Contrat en CDI Chez UPS, égalité des chances, traitement équitable et environnement de travail inclusif sont des valeurs clefs auxquelles nous sommes attachés.

Description Enphase Energy is a global energy technology company and a leading provider of solar, battery, and electric vehicle charging products. Founded in 2006, our innovative microinverter technology revolutionized solar power, making it a safer, more reliable, and scalable energy source. Today, the Enphase Energy System enables users to make, use, save, and sell their own power. Enphase is also one of the most successful and innovative clean energy companies in the world, with more than 80 million products shipped across 160 countries. Join our dynamic teams designing and developing next-gen energy technologies and help drive a sustainable future! About The Role To give our customer the best experience and quick resolution. You will be responsible for professional and timely resolution or referral of technical issues that may involve hardware, software, communications, installation, or a blend of variables. What you will be doing Enphase support teams work 24*7 and 365 days a year. Candidate will be required to answer inbound Emails /Chats / Phone calls from Enphase customers during assigned hours in SPANISH. Non-Spanish speaking candidates will be rejected for all roles if applied under this job code Candidate must be open to work on weekends and night shifts Conducting remote troubleshooting of Enphase products Troubleshooting, approving, and executing warranty claims Providing pre-sales information about Enphase products Assisting with the activation of new Enphase sites as needed Documenting all activity in a central CRM/Help Desk software platform Coordinating with Enphase Engineering with tracking of field-issues, and subsequent product-modifications, logging product bugs in a central database. Assisting other team-members with troubleshooting and/or administrative tasks as needed Following departmental conventions and procedures Participating in ongoing training/education of industry standards and Enphase product-specific information Professionally represent Enphase via all communications mediums Abiding by all company policies and standards of conduct contained in the Enphase Energy employee-manual Performing other duties as assigned Who You Are And What You Bring Should be a Graduate – B.E/B.Tech/BCA/ BSC IT and Min C1 Certification in Spanish Should have scored 60% and above in 10th, 12th, and Graduation. Applicant with lower than 60% scores in 10th,12th or Graduation will not be considered for the role. Scores are mandatory to be shared along with the resume. Incomplete resumes will not be considered for the position Should have a minimum of 2-year experience supporting customer in Tech Support or Customer Support role. Freshers will not be considered for the role Good Interpersonal skills and proven ability to build rapport and establish/keep working relationships with customers, peers, and managers Strong verbal and written communications skills Computer literate (PC skills essential, Mac OS desirable) General understanding electrical concepts, AC & DC circuits, electrical or electronics background would be highly desirable Preferred Qualifications: BE Electrical Exposure to solar/PV-related environments

Job description Required Female Only Freshers can also apply with Good communication in English Job Duties of Front Desk Officer · Attending New Walkins & Guiding them to Filled assessment forms, and uploading on Teams View App. · Attending Landline calls on Daily basis. · Welcome visitors and guests and direct appropriately. · Send Daily Attendance WhatsApp and Email to HR and maintain the Register. · Checking the newspaper on a Daily basis. · Mainlining Daily Courier sheet. · Attending New Walk-ins & Guiding them to Fill assessment forms · Updating daily walk-ins on CRM with their remarks. · Maintaining all reports in an Excel sheet and reports sent via Email · Attending Landline calls on a Daily basis & maintaining the Landline Sheet. · if any College Representative visits in Office, then do all arrangement · Arranging maintenance visits and logging the duration thereof. · Receive, direct, and relay telephone messages and Couriers · Record and handle all incoming and outgoing couriers. · Respond to public inquiries. · Provide word processing and secretarial support. · Assist in the planning and preparation of meetings, conferences, and conference telephone calls. · Provide administrative services. · Responsible for daily cleaning and general maintenance of the office. · Send the Daily Reports on daily basis. Contact - 9872723366 - HR Job Type: Full-time Pay: ₹20,000.00 - ₹22,000.00 per month Language: English (Required) Work Location: In person

Job Title : Application Lead Developer Location : Shimla, Himachal Pradesh Experience : 7+ Years Education : B.E/B.Tech/MCA Job Summary We are looking for a highly experienced and self-driven Application Lead Developer with strong expertise in Node.js to lead the development of scalable and high-performance backend systems. This role is ideal for someone who can function both as a hands-on developer and a technical leader, ensuring the team follows best practices in backend engineering and delivers robust software solutions. Key Responsibilities Lead the end-to-end design and development of backend services using Node.js and the Fastify framework. Architect scalable RESTful APIs, with a strong focus on performance, security, and maintainability. Translate business requirements into scalable and efficient technical solutions. Conduct code reviews and enforce coding standards and best practices across the team. Integrate and optimize PostgreSQL for structured data storage and Redis for caching, pub/sub, or queuing mechanisms. Collaborate closely with front-end developers, DevOps engineers, and product teams. Work with API Gateways (e.g., AWS API Gateway , NGINX ) for request routing, throttling, and authentication. Implement centralized logging and monitoring using the ELK stack (Elastic Logs) . Manage application deployment on Linux-based Virtual Machines in cloud or on-prem environments. Ensure proper API versioning, authentication, and authorization flows. Required Skills & Qualifications 5 to 7+ years of hands-on backend development experience with Node.js and JavaScript . Strong experience with Fastify (or Express.js with willingness to transition to Fastify). Solid understanding of Redis and PostgreSQL , including query optimization techniques. Experience working with API Gateways such as AWS API Gateway or NGINX. Familiarity with centralized logging using the ELK stack (Elasticsearch, Logstash, Kibana). Proficiency in deploying applications on VMs in Linux-based environments . Good understanding of RESTful API design , security principles, and versioning. Familiar with Git , CI/CD pipelines , and basic Docker/containerization concepts. Strong leadership, communication, and team collaboration skills. Preferred Attributes Ability to mentor junior developers and promote continuous learning. Passion for clean code, performance tuning, and scalable system design. Comfortable working in a fast-paced, agile environment with cross-functional teams. Job Types: Full-time, Permanent Pay: ₹900,000.00 - ₹3,000,000.00 per year Schedule: Day shift Weekend availability Work Location: In person

Job description Job Summary: We are seeking an experienced DevOps Architect to drive the design, implementation, and management of scalable, secure, and highly available infrastructure. The ideal candidate should have deep expertise in DevOps practices, CI/CD pipelines, cloud platforms, and infrastructure automation across multiple cloud environments along with strong leadership and mentoring capabilities. Job Duties and Responsibilities: Lead and manage the DevOps team to ensure reliable infrastructure and automated deployment processes. Design, implement, and maintain highly available, scalable, and secure cloud infrastructure (AWS, Azure, GCP, etc.). Develop and optimize CI/CD pipelines for multiple applications and environments. Drive Infrastructure as Code (IaC) practices using tools like Terraform, CloudFormation, or Ansible. Oversee monitoring, logging, and alerting solutions to ensure system health and performance. Collaborate with Development, QA, and Security teams to integrate DevOps best practices across the SDLC. Lead incident management and root cause analysis for production issues. Ensure robust security practices for infrastructure and pipelines (secrets management, vulnerability scanning, etc.). Guide and mentor team members, fostering a culture of continuous improvement and technical excellence. Evaluate and recommend new tools, technologies, and processes to improve operational efficiency. Required Qualifications Education Bachelors degree in Computer Science, IT, or related field; Masters preferred At least two current cloud certifications (e.g., AWS Solutions Architect, Azure Administrator, GCP DevOps Engineer, CKA, Terraform etc.) Experience: 10+ years of relevant experience in DevOps, Infrastructure, or Cloud Operations. 5+ years of experience in a technical leadership or team lead role. Knowledge, Skills & Abilities Expertise in at least two major cloud platform: AWS , Azure , or GCP . Strong experience with CI/CD tools such as Jenkins, GitLab CI, Azure DevOps, or similar. Hands-on experience with Infrastructure as Code (IaC) tools like Terraform, Ansible, or CloudFormation. Proficient in containerization and orchestration using Docker and Kubernetes . Strong knowledge of monitoring, logging, and alerting tools (e.g., Prometheus, Grafana, ELK, CloudWatch). Scripting knowledge in languages like Python , Bash , or Go . Solid understanding of networking, security, and system administration. Experience in implementing security best practices across DevOps pipelines. Proven ability to mentor, coach, and lead technical teams. Preferred Skills Experience with serverless architecture and microservices deployment. Experience with security tools and best practices (e.g., IAM, VPNs, firewalls, cloud security posture management ). Exposure to hybrid cloud or multi-cloud environments. Knowledge of cost optimization and cloud governance strategies. Experience working in Agile teams and managing infrastructure in production-grade environments Relevant certifications (AWS Certified DevOps Engineer, Azure DevOps Expert, CKA, etc.). Working Conditions Work Arrangement: An occasionally hybrid opportunity based out of our Trivandrum office. Travel Requirements: Occasional travel may be required for team meetings, user research, or conferences. On-Call Requirements: Light on-call rotation may be required depending on operational needs. Hours of Work: Monday to Friday, 40 hours per week, with overlap with PST required as needed. Interested candidates please share your updated CVs to amarragi@affable.in or 9048151003 Job Type: Full-time