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Senior Software Support Engineer Idfy

2.0 - 5.0 years

3 - 10 Lacs

Mumbai, Maharashtra, India

On-site

Defining monitoring events for IDfys services and setting up the corresponding alerts Responding to alerts, with triaging, investigating and resolving resolution of issues Learning about various IDfy applications and understanding the events emitted Creating analytical dashboards for service performance and usage monitoring Responding to incidents and customer tickets in a timely manner Occasionally running service recovery scripts Helping improve the IDfy Platform by providing insights based on investigations and analysis root cause analysis Skills Required: scripting,MySQL,Root Cause Analysis,Log Tracking,Alerts and Monitoring,Application support,AWS, Candidate Attributes: You should be a ...

Posted 5 months ago

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