Operations Service Specialist, AVP Deutsche Bank

5.0 - 9.0 years

0 Lacs

pune, maharashtra

On-site

**Job Description:** As an Operations Service Specialist at AVP level in Pune, India, you will be part of the Private Bank Germany Service Operations team, providing 2nd Level Application Support for various business applications used in branches, by mobile sales, or via the internet. Your main responsibilities will include ensuring the stability of the applications through Incident Management and Problem Management processes, leveraging your in-depth application knowledge and understanding of the supported business processes. **Key Responsibilities:** - Monitor production systems for performance, availability, and anomalies - Collaborate with development teams for bug fixes and enhancements...

Posted 1 month ago

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Software Engineer CCaaS Integration Observe.AI

3.0 - 7.0 years

0 Lacs

karnataka

On-site

As a Software Engineer CCaaS at Observe.AI, you will play a vital role in designing, implementing, and deploying scalable integrations between Observe.AI and various third-party Contact Center-as-a-Service (CCaaS) platforms. Your responsibilities will include evaluating the feasibility of integrations, creating detailed technical specifications, building prototypes, writing clean and scalable code, troubleshooting technical issues, and collaborating with customer teams to ensure successful integrations. Key Responsibilities: - Lead feasibility and architecture design by analyzing customer CCaaS platform capabilities and identifying optimal integration mechanisms. - Author technical specifica...

Posted 3 months ago

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